Meltwich Food Co in Ottawa

381 Dalhousie St, Ottawa, ON K1N 5X4, Canada

★★★★☆
(350 reviews)
Categories: Fast food restaurant Hamburger restaurant Sandwich shop

About

A fast casual restaurant that offers delicious updated comfort food and all things melted. Choose from our signature grilled cheeses, burgers, philly cheese steaks and unique poutines, all made with fresh quality ingredients and served in a urban chic environment. Vegan and gluten-free menu options. Meltwich Dalhousie Street is locally owned and operated.

Website
meltwich.com
Address
381 Dalhousie St, Ottawa, ON K1N 5X4, Canada
Plus Code
C8G6+X4 Vanier, Ottawa, ON, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–1 AM
Tuesday
11 AM–1 AM
Wednesday
11 AM–1 AM
Thursday
11 AM–1 AM
Friday
11 AM–3 AM
Saturday
11 AM–3 AM
Sunday
11 AM–1 AM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Alcohol Late-night food
Dining options
Lunch Dinner
Amenities
Toilets
Atmosphere
Casual
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free of charge street parking Parking

Photos

Reviews

4.3
★★★★☆
350 reviews

Most Mentioned

poutine (34) grilled cheese (28) vegan (19) philly cheese steak (17) chicken burger (11) bacon (8) spicy (7) onion rings (7) halal (6) mushroom (5)
5 stars
247
4 stars
37
3 stars
19
2 stars
16
1 stars
31
★★★★★
December 14, 2024

Visiting Ottawa City (and Canada) for the first time, I went to Meltwich because it was the only place I could find in Byward that was still open late on a Sunday night. Their food was decent, but nothing healthy about this place! Their shakes were really good and I highly recommend.

★★★★★
November 23, 2024

Very good food very filling. Friendly staff and easy to read and understand menu. The fans make the place quite loud.hard to each my friend sitting next to me.other than that, amazing time!

October 11, 2024

I asked the person at the counter hows it going. I'm still wondering how it is going. There was a member of the staff in uniform sleeping at one of the tables I would have probably sat in. The food took way too long and it wasnt very good. If you want a poutine with no cheese, no meat, no gravy but a bunch of fake siracha sauce and a few jalapenos worth apparently more than an hour of minimum wage, this is the spot!

★★★
July 29, 2024

I went in for the first time the other day, and while the food was enjoyable (nothing special but worth going for a relatively quick bite [generally]), the management was absolutely horrendous. They had one girl, her first day, working alone in the restaurant dealing with Delivery drivers and groups of people coming in. She couldn’t even figure out how to put in our order properly and had to call her boss/manager to help her (NOT HER FAULT AT ALL). This place needs better management. She did great. Putting her alone was insane.

April 17, 2024

Ordered the Philly cheese steak double everything with mango milk shake and ores milk shake. They accidently overbillled me and they upgraded my shakes to a bigger size which was still pretty small. We had a homeless person yelling in the store. And the food was mid, it lacked any taste or sauce. Plenty of cheese and meat but no taste or sauce or dip. The only delicious thing u should get from here are the milk shakes. Especially the mango one. Prices are expensive tho for the limitations u get

★★★★★
November 12, 2023

Best sandwiches and burgers I've ever had in Canada! The fried chicken sandwich was mouthwatering, and their beef burger was juicy and filled with toppings. They don't skip on the quality or quantity here. The French fries were fresh and crispy. And the staff and cashier were all super friendly and nice. Nick gave us a warm welcome, guided us through the menu, and served us with a smile. He even asked to make sure if the food was good (which it was!). Overall, i highly recommend this place. Its pretty cheap too. Almost every menu item is around 11 bucks.

★★★★
May 27, 2023

What a place! When you first visit Meltwich you are greeted with a well ordered menu full of options, Vegan and otherwise. I ordered a Double Standard with the full works of toppings. What a treat! It was as rich in flavour as it was in sheer size! The beef was juicy and flavourful, the bun fluffy and fresh. I had Onion Rings on the side, which were delicious as well! The portion size was on the smaller side. Perhaps the only complaint I have is the price point. My burger and side came to 20$- even with Saturday special price for the side. There was no drink included, unfortunately. I think if they paired the larger sandwiches with a can and small fry then it'd be a great deal. Despite that, the quality of the food and service is remarkable so you absolutely must try out Meltwich!

★★★★★
March 7, 2023

Really good menu, the food was amazing, The burgers are halal and they have halal bacon. The vegan menu is also a very interesting and has so many delicious options to choose from. DC was really nice and accommodating!! Definitely will be back!!

★★
December 22, 2024

I got the big melt and poutine by Uber eats. Honestly the beef patty from the burger tasted as if it was a frozen one, nothing special. Then the poutine was also nothing special, they barely put any gravy and cheese. Overall the food was just really average, would rather order from another place

★★★★★
December 9, 2024

Was my first time here but definitely not my last!! staff was very helpful and patient, service was fast and above all food was delicious and not as greasy as expected. Very good experience overall. Vegetarian options: Beyond meat options Wheelchair accessibility: Walking in off the sidewalk no stairs at all at this location

December 2, 2024

they gave me beef bacon. they need to advertise what bacon they serve. some people dont want halal beef bacon and want pork bacon. i wont be back

★★★★★
November 23, 2024

I personally eat there on the daily I love the food, the service is always great they are very kind, helpful and very patient with myself and other customers! I would recommend Meltwich Food Co first and for most before anywhere else.

★★★★★
November 23, 2024

Best burger place in town.I tried their spicy nashville chicken burger ,it was so delecious. The employees were so kind and friendly.

★★★★★
Local Guide
November 23, 2024

I do recommend this bugurshop. They have amazing burgers. Very special thanks to Mrs. Rups for great hospitality and kindness

★★★★★
November 23, 2024

I do recommend this restaurant . I tried chicken burger of this shop and I really love its taste and the staff is very friendly specially mrs. Roopali and ambiance of restaurant is very nice

★★★★★
November 23, 2024

Food is so good and nice I love the food and roopali is so good staff i ever seen

Local Guide
November 23, 2024

What do you mean customers who dine in cant use your bathroom?

★★★★★
November 23, 2024

Kritika was very nice and the food was excelllent.

★★★★
October 23, 2024

Staff was super friendly. Food was good

★★★★★
October 23, 2024

Grilled cheese was big and very tasty

★★★★★
October 23, 2024

Loved the service and Kika was very patient and friendly! Poutine is salty tho

★★★★★
October 23, 2024

Amazing food with amazing service, Thank you kritika!

★★★★★
Local Guide
October 23, 2024

Very good burger. Got the triple stack. But the fried were bad.

★★★★
Local Guide
October 23, 2024

Good food but pricey for what you get

★★★
August 23, 2024

I dont know if this is storewide or just this location but every time I eat there, I feel like Im walking into a forever21 or a club with the loud dance music they play. Its unnecessary to play such loud music at a place you get sandwiches and poutine. The music is fine but its the volume, people just want to sit down and eat their sandwich and not have such loud and alarming music playing while doing so. Also, you should really consider carrying regular mustard as not everyone likes Dijon.

★★★★★
August 23, 2024

Rupali and Naina were awesome at serving food. Excellent food and customer service. Amazing food and location. Vegetarian options: Vegan sandwich

★★
Local Guide
August 23, 2024

Terrible. Anyone who says best grilled cheese in their review has sadly been missing out. Mine had no butter or oil - so it was completely dry and the cheese was barely melted. Grilled cheese is not rocket science. Alas, I ll keep making them at home.

★★★
August 23, 2024

i used to be a really big fan of the Nashville Chicken Burger but i noticed tonight that the chicken patty was replaced with chicken fingers. that is extremely disappointing. if you are charging 15$ for a sandwich the least you guys can do is give us a proper meat patty instead of throwing pre made chicken finger in an already overpriced sandwich.

★★★★
August 23, 2024

Great service and greatest food ,staff was very friendly,must visit place

★★
Local Guide
August 23, 2024

I ordered online but when I went to pick it up, they said they didn t have my order then they realized that it didn t print so I had to wait for them to make it. I had ordered beer but they were out of all alcoholic drinks for some reason, and instead of offering me something I had to ask if I can get something else that was equal to the price. I used to work at a Meltwich so this location is definitely one of the worst and least organized ones.

★★★★★
July 23, 2024

Classic poutine is delicious and i got a very good service by Sejal! She had a smile on her face the whole time :) 10/10 Service. Deserves a Raise!!!

July 23, 2024

This is by far the worst burger I ever had , 19 dollars for a fake meat patty with a coleslaw that had 1/4 of vinegar at the the bottom of my bowl. And today Ive had stomach pains all day. DO NOT EAT THERE

★★
Local Guide
July 23, 2024

This place is awful

★★★★
Local Guide
July 23, 2024

Staff are nice and friendly. Food is always good. Store is uncomfortably small and the cash is placed in an awkward location. Today we had the southwest chicken melt and it was delicious and crispy by the time we got home. Not a greasy mess.

★★★★★
Local Guide
June 23, 2024

Absolutely amazing burgers a must try, a hidden gem

June 23, 2024

If you are looking for vegan options, please DO NOT EVER go to this place. Staff is extremely rude. They took in order for Plant based food, took our money and then while we checked in before getting the food if it was vegan, the staff replied saying that we never mentioned PLANT BASED in our order. They did not have the courtesy to cancel our order and return our money. The only thing they said was that they ran out of any plant based food stuffs and asked us to take all the fried pieces of meat and leave. We lost our money and we also did not receive any food. To all vegans/ vegetarians**MELTWHICH is a scam!! Please stay away from such scammers

June 23, 2024

Felt claustrophobic, messed up my order( but they were very nice about it) , and way too expensive for the quality of food

★★★★★
May 23, 2024

Awesome taste and ambience

★★★★★
Local Guide
April 23, 2024

Food and staff were excellent!

★★★★★
Local Guide
April 23, 2024

Very friendly staff and delicious food. I was staying nearby and this was a go-to! Food

★★★★★
Local Guide
April 23, 2024

Food is great. Kids love the area shake and poutine. Grill cheese is a great thing to be able to get when out on the town.

★★★
April 23, 2024

Not a bad place, I just went there for a burger and poutine, I asked for extra curds got charged for it, but for $3.00 for extra cheese I did expect a bit more. My burger is alright, the actual meat has been sitting for a while you can tell and by the looks of it, if it wasn t for those things it would be a 5 star for sure!

★★
April 23, 2024

The fried chicken melt gave me explosive diarrhea :(

★★★★★
April 23, 2024

The lady that served me was extremely friendly and the food was excellent! First time trying this chain and I m glad this was my experience. Will definitely try more

April 23, 2024

$7 for 7 onion rings? Huge rip off

★★★★★
Local Guide
March 23, 2024

Cheese, all the cheese!

Local Guide
March 23, 2024

To all seeking out Halal food, this is not HALAL restaurant, when you order do check what you are ordering, they were serving bacon saying its halal. Adding on your staff need to understand what things are Halal and what are not. Bacon cannot be halal.

March 23, 2024

I had really high hopes for this place as I always drive past it and been wanting to try it for sometime- unfortunately the food wasn t it at all. I ordered a barnyard grilled cheese and the souther fried chicken grilled cheese. The barnyard sandwich was missing bbq sauce and the souther fried chicken sandwich was missing the western salsa and chipotle so it was only cheese and chicken.It was $16 a sandwich so I spent $35 on two sandwiches. Not worth it you re better off spending $35 on groceries and making your own at home.

★★★★★
Local Guide
March 23, 2024

The Philly Cheese Steak burger is spectacular, the service of the man who prepares the food is formidable...Super recommended... I will return!!

★★
Local Guide
March 23, 2024

This place is filthy. Im going to get sick. And no washroom or hand sanitizer. Expensive.

★★★★★
March 23, 2024

honestly the best burger place Ive been to. even beats the works. 100% recommend to try out the Mac burger n peanut butter shake!

★★★★★
March 23, 2024

Go for the vegan strips at Meltwich, where savory plant-based options offer a delicious twist on classic comfort food, preferred over chicken strips for real

★★★★★
Local Guide
March 23, 2024

Their vegan strips are a true standout, with a delicious flavor and satisfying texture that even non-vegans will appreciate. Additionally, their Philly cheese steak is a must-try.

★★★★★
February 23, 2024

The service is out standing, i cane with a group of friends between midnight and 1 am . I can see the staff were exhausted but they do their best to satisfy the customers. Thank you

★★★★★
February 23, 2024

1st time there, visiting from out of town. Nice lady greated me, gave me recommendations. Philly cheesesteak was amazing. Melt in your mouth. Seems like one of those places where everything is great on the menu. Definitely be back. So good!

★★
February 23, 2024

Ordered Gluten free and it s 1/4 of the size of their regular grilled cheese for the same price. Shouldn t advertise this as an option for the same price as all the other melts. Pretty disappointed with the 4 bite sandwich I received. Boyfriend received the Mac attack which he said was good (but also 3X bigger than my grilled cheese melt).

★★★★★
Local Guide
February 23, 2024

Thanks to the kind lady, who was working there,for her service, she helped me to choose my sandwich. I tried Philly Cheese Steak,it was so delicious

★★★★★
February 23, 2024

Must try mango shake. Loved it!

★★★★★
February 23, 2024

Super friendly and delicious for an 11pm visit! Nashville poutine was deadly!

★★★
February 23, 2024

The food was good but quite pricey for what it is. Literally bought two sandwiches, the Barnyard and Southern Fried chicken. Nothing extra, just these two items. Cost $33

★★★★
Local Guide
January 23, 2024

The Burger was okay. But nothing special.

★★★
Local Guide
January 23, 2024

Philly Cheesesteak sandwich was really good. The poutine however was kind of boring. Not a fan of the gravy. A little disappointed in that.

★★★★★
January 23, 2024

I want to thank Naina for her quick service. Yesterday, I placed a big order, and despite the busy atmosphere, she completed it quickly. Happy holidays Food

★★★★★
January 23, 2024

Gowehem Amazing food. I got the steak and cheese burger. Delicious! Great service and everything. Thank you

★★★★★
January 23, 2024

I got the Monday special. It was the Standard burger small fries and drink for $11. Its a cheese burger with veg on it. The receipt says small fries but it was a good portion. I was impressed. Everything about it looked and tasted well done. I think I will try it again next Monday. I think this was my thrid time eating there.

★★★
January 23, 2024

Their burgers are honestly incredible. The problem is that there is no consistency whatsoever. They only have one person managing both the front and back at a time. Which means the quality of your food and service will rely heavily on the employee. I ve had some of the best burgers of my life here. Juicy, not too thick or thin patty. And the buttermilk dill sauce is to die for. But I ve also had burgers that were served stale and with cold untoasted buns. The service has generally been very friendly I just wish their quality was more consistent. When you re paying ten dollars for a burger you would at least expect that.

★★★★★
December 23, 2023

Dhvani was amazing, food was delicious. Definitely coming back!

★★★★★
December 23, 2023

Dhvani was the best, food was sooo good and great size!!

★★★★★
December 23, 2023

Awesome food, nice staff

★★★★★
December 23, 2023

Phenomenal - best grilled cheese and tomato soup!

Local Guide
December 23, 2023

ordered the Korean BBQ sandwich without Sriracha and received sandwiches COVERED in Sriracha. annnnd their phone number still doesnt work. Two failures in a row on orders 6 days apart. Lessons cant be learned eh?

★★★★
December 23, 2023

Pleeaasseee add butter to the grilled cheese. Traditional grilled cheese has butter on the outside of the bread. The grilled cheese you sell is very plain and dry because there s no butter :(

★★★★★
December 23, 2023

Philly cheese steak while not traditional, was awesome! As were the onion rings. Service was also exceptional! Food

★★★★★
December 23, 2023

Good portions, very delicious food. Nick was a sweetheart

★★★★★
December 23, 2023

I always look for vegetarian/vegan options and this place is beyond exceptional. The staff was super friendly and proudly let me know that they can make anything in to vegetarian/vegan- Just ask for it. I ordered their Vegan southern fried chicken melt. Since I was ok with dairy, staff suggested to try Vegetarian version of it instead of Vegan and it was amazing. Their fries were out of the world as it was crispy & soft too, very unique. It took about 9-11 minutes for prep. Price was pretty reasonable when compared with quality and quantity of food. I definitely recommend this cool spot and will be back again!!!

★★★★★
December 23, 2023

The best experience !!! Delicious, not expensive, you won t find a better place !!, Nick even played our favorite music for us !!!

★★★★★
December 23, 2023

Fast, friendly service. They played fire music too lol. Food was a bit on the expensive side but it tasted wonderful. I asked for something spicy and chicken and they delivered. Will come back with friends/family

★★★★
Local Guide
December 23, 2023

I love that they have a vegan menu! I always get the vegan chikn nashville sandwich, its SO good!! The fries are also really good along with their vegan chipotle mayo. The vegan chicken tenders are more like nugget sized and did not taste good along with being soggy? Disappointed I paid $6.5 +tx for basically 3 nuggets.

★★★★★
Local Guide
December 23, 2023

Very good spot for sandwiches, poutine and burger, lots of plant based options available too. The taste and service was too good

★★★★★
December 23, 2023

Try the Philly Cheesestake sandwich

★★★★★
December 23, 2023

Went for lunch, great food, great service. limited seating (10 total seats across 2 tables) will be an issue when it inevitably gets much more popular. Vegetarian options: Great and chickn burger, best Ive ever had and the Nashville hot was amazing. I really appreciate that basically the whole menu is available as a vegetarian version.

★★★★★
December 23, 2023

love the burgers with the perfect service ESPECIALLY THANKS TO NICK

★★★★
Local Guide
December 23, 2023

Great service and good food. Their vegan Chic N grill burger, fries and mushroom poutine were tasty. And the PB and chocolate shake and Guac and Roll sandwich were decent as well. Their service and intent to improve was commendable too.

★★★
Local Guide
December 23, 2023

decent food with nice twists, though location is quite small

★★★
Local Guide
December 23, 2023

I got a poutine. Classic and tasty. Spicey chicken burger. It couldve been spicier, I feel like the chicken seasoning could use more spices. The mac & cheese.. it was atrociously overcooked and yucky.

★★★★★
Local Guide
December 23, 2023

Great service by Nisarg and he made sure to cater my food as per food allergies and requests. He even missed his bus to make sure even the last customer in the shop is able to enjoy the food.

★★★★
Local Guide
December 23, 2023

Really good sandwiches/ we had the spicy chicken sandwich as well as the Korean bbq philly and both sandwiches were great, Really small eatery so mostly we only used the take out option Recommended dishes

★★★★★
Local Guide
December 23, 2023

Excllent service and the food is great. Quickly served too. The big patty melt with bacon was awesome. Poutine was grest. Highly recomend.

★★★★★
December 23, 2023

Pretty great post-bar snack place, fantastic on a saturday!

December 23, 2023

I got really bad food poisoning here. Do not go!! Doesnt seem like they know how to take care of their food! I hope someone does a health inspection there soon.

★★★★
Local Guide
December 23, 2023

Poutine is tasty, fries are crispy. Burger and sandwiches are not bad. Chocolate peanut shake is perfect for someone with a sweet tooth. Tater tots were too oily, and stuck together like a lump of potatoes, shouldnt be on the menu if you ask me. Staff is super nice. Vegetarian options: They have a separate menu for vegetarians/ vegans

★★★★
December 23, 2023

Good vegan food

★★★★★
December 23, 2023

EXCELLENT FAST FOOD!!!

★★★★
Local Guide
December 23, 2023

Good food, a bit pricey but taste is not too bad. Great customer service though, Hardi served me and provided excellent service.

★★★★★
December 23, 2023

This place is one of the best restaurants for fast food in Ottawa downtown! And So many Vegan/vegetarian options as well! I recently moved in Ottawa and many times visited this place with my friends and got amazing food and service from staff. We tried burgers, fries and milkshakes and everything is very delicious. For late night food cravings this place we found very easygoing in downtown. We liked this restaurant because of quality, quantity and fresh ingredients. I strongly recommend this place!!

★★★★★
December 23, 2023

Nice place, with good ambience. They have a wide variety of mouth watering menu. Had crispy chicken and monster melt and would definitely recommend for first timers...

★★★★★
December 23, 2023

Really good service. The employee was nice, kind and welcoming. Made my day! Food was really good, biiiig portion. Tks

★★★★★
December 23, 2023

The best poutine I have ever had! The fries-perfectly crunchy, creamy and cheesy! Dhwani is the sweetest person, she made the most delicious Oreo shake for us! 10/10 would definitely recommend!

★★★★★
December 23, 2023

We were in ottawa downtown and tried here for 1st time and its was very delicious. Highly recommend

★★★★★
December 23, 2023

Good place

★★
December 23, 2023

First time customer not impressed. First of all it s OVERPRICED. The price is not worth the quality of the food. You can get a shawarma sandwich with a drink or 2 slices of pizza anywhere else nearby downtown for the same price. Got a philly cheese, didn t expect it at first to come on a brioche bun, was expecting a toasted sub. Hardly any sauté veggies, soggy bun,meat was poor quality. And absolutely no taste at all. Do you guys even use any seasoning? First and last time to be there. Subway steak and cheese is better! Not impressed do better

★★★★
Local Guide
December 23, 2023

Excellent service and atmosphere

★★★★★
Local Guide
December 23, 2023

Best grilled cheese in Ottawa

★★★★★
December 23, 2023

Great ambiance and fantastic food.

★★★★★
December 23, 2023

Very good poutine , I was very surprised. Service was great. Kind people working there.

★★★★★
December 23, 2023

3 words: Delicious Delicious Delicious Food : 5/5 |

★★★★★
December 23, 2023

Best burgers Ive tasted so far

★★★★★
December 23, 2023

Very good customer service Food is very delicious We came in a group and really very well served We love it

★★★★★
Local Guide
December 23, 2023

The food was excellent and the staff was awesome. Vegan meat is cooked on a separate area of the grill at this location. We will be back here again.

★★★★★
Local Guide
December 23, 2023

What an amazing experience different food and amazing people

★★★★★
Local Guide
December 23, 2023

Best for veg sandwich Vegetarian options: Very good Food : 5/5 |

★★★★★
Local Guide
December 23, 2023

Clean location. Friendly staff. Lots of amazing food options!

★★★★★
Local Guide
December 23, 2023

There food is amazing! Great portions for the price! If you order a large tater tots you get A Large tater tots.....had to take it home to finish later. Absolutely amazing food

★★
Local Guide
December 23, 2023

Im vegetarian for health reasons and had ordered the spicy Nashville chickn burger, but had instead received an actual chicken burger. I had ordered from here before and am aware that some of their meat tends to taste pretty realistic, but after tearing this one open I had discovered that I had actually eaten real chicken, over a year after I had become vegetarian told the lady 3 times as well that it needed to be the plant based one, last time I ordered here it was really good, but this time around makes me not want to come again. Check your orders to make sure you receive proper meat/veggie Vegetarian options: Plenty of decent options but make sure to check before eating to ensure its not actually meat

★★★★★
Local Guide
December 23, 2023

Very good food, will definitly be back. Shared a poutin and a southern fried chicken melt made me do a happy dance in my seat. Vegetarian options: Myself not a vegetarian but they had vegan options as well Kid-friendliness: Have kids stuff in the menu Wheelchair accessibility: No steps to get in. Right off the sidewalk

★★★★★
December 23, 2023

Stoped spontaneously for lunch here during a vacation wonder around, and received awesome friendly service along with a recommendation to try the the mac daddy poutine which was absolutely delicious 10 outta 10 recommend to anyone who loves cheese as much as I do.

★★
Local Guide
December 23, 2023

Nice staff but I d have to be paid or somehow under the influence to eat at meltwich again.

★★★★
Local Guide
December 23, 2023

We had regular poutines and a strawberry milkshake. The shake was very good but the poutines were mediocre. I would try something else on the food menu next time.

★★
Local Guide
December 23, 2023

Mediocre food, small sizes and uninterested staff; $16 for a fast food grilled cheese ?

★★★★★
December 23, 2023

Nice food , best vegeterian options in downtown. Open till late night. Staff is very friendly and we liked their service they were very polite and dedicated. Will definitely visit next time.

★★★★★
December 23, 2023

This place is lit. Halal..! Philly steak here is a bomb, try the double with Chipotle. Huge shout out to Ali.

★★★★★
Local Guide
December 23, 2023

Excellent mac and cheese and kd bites. A must go for food if you are in ottawa

December 23, 2023

I ordered The big melt burger. The bread was extra burnt and rubbery. There was no butter on it and barely any sauce. So it was a Dry Burnt Burger that I attempted to have for dinner. The patty was tasty though, but the grilled cheese ruined it. I have been consistently ordering from here for the past few weeks and today was a total failure. Very disappointing

★★★★★
December 23, 2023

Good Sandwich, Nick made me a special one (Mushroom ones) was awesome.

★★★★★
December 23, 2023

I was served by Nikki, who made me 2 avocado bacons. She was incredibly lovable, very sweet and welcoming. I highly recommend this place for the amazing staff (the food was really good too!) Thank you for a great service Nikki

★★★★★
December 23, 2023

Nikky at the Downtown Ottawa location was great!

★★★★★
December 23, 2023

Came here this afternoon to get an oreo milkshake. It was really good and the girl working here was very nice and welcoming.

★★★★★
December 23, 2023

Good food, nice staff. The restaurant is a little small but if there s not a lot of people, it s a great place to be.

★★★★★
December 23, 2023

It was so good and DC made my two burgers she was SOO sweet and amazing will definitely be coming back perfect serve just burger s everything is amazing ( I love the burgers so much and I m a picky eater)

★★★★★
December 23, 2023

Dc the person that made the order and took my order was ver nice and great at her job.

★★★★★
Local Guide
December 23, 2023

I had the Spicy Chicken Burger and OMG, it was TASTY. I took my food for take out (I would definitely not eat there as there is no AC, also its small and It doesnt look really comfortable) and they wrapped my burger in some aluminium which helped keep the food hot for a long time. It was one of the best burgers I had in a long time. Will go back for sure!! They charge extra for mayo though which is not necessary.

★★★★★
Local Guide
December 23, 2023

Bring on the cheese! Sober or not this place hits just the right spots

★★★★★
December 23, 2023

Really good vegan burgers, the vegan chicken is just so good and the sauces are really well done, there is the perfect amount of it. The cashier was really sympathic and i like the music.

★★★★★
Local Guide
December 23, 2023

A great place for a custom grilled cheese!

★★★★★
December 23, 2023

Place is so clean, the food is amazing i got smoky banget BEST BURGER EVER, and don t even get me started on the fries! Both onion rings and fries are amazing!!!!

★★★★★
December 23, 2023

Very friendly service and delicious food all round with plenty of options for various dietary requirements at a good price.

★★★★★
December 23, 2023

The food and the service were excellent in this establishment. Thanks Nikki for your great customer service, it was very obvious that you cared!

★★★
Local Guide
December 23, 2023

The poutine is really greasy and drowned in sauce. But the prices are good, the menu is big and it closes late Vegetarian options: Several choices

★★★★★
December 23, 2023

Great food and quick service. The staff are super friendly and helpful. Nikki especially was incredible. Definitely will be back!

★★★★★
December 23, 2023

Hit this place up!! Get the mushroom madness poutine!

★★★★★
December 23, 2023

Food is excellent and Pappu Prepared food its best in the Ottawa down town.

★★★★★
December 23, 2023

Food was bomb, didnt even stop to take a picture before eating. 10 to Nikki for her awesome service

★★★★★
December 23, 2023

Amazing food and service :D The worker who served us I think her name is Nikki, was super super friendly and very patient with us :) Would definitely come back here again!

December 23, 2023

My vegan chickn strips order was messed up. Ordered five of them but they only put three. Too bad I noticed it after the take out. The place was smaller than expected but the other things were okay.

★★★★
Local Guide
December 23, 2023

Tried the vegan poutine. I really dislike mushroom gravy with lots of hot sauce on top. They should have asked before splashing the hot sauce over the top. The two dont even taste good together. As well, a very light sprinkle of vegan cheese on top for almost $18 doesnt cut it for me. Wont be ordering that item ever again. Was very disappointed in the flavour. However, the Philly steak sandwich that I had the previous week was delicious and the service very good as usual.

★★★★★
Local Guide
December 23, 2023

Fast and friendly service, delicious food in great portion sizes at a great price. Highly recommend. The atmosphere has a super chill vibe. I had the Nashville chicken poutine. Vegetarian options: Lots of veg options Kid-friendliness: Kids menu with simple things kids can easily enjoy

December 23, 2023

I ordered through Uber eats and the poutine had moldy fries :/

★★★★★
December 23, 2023

nice

★★★★★
December 23, 2023

Fantastic little spot for lunch. The vegan poutine was fantastic and Nikki made sure we had everything we wanted and checked that all our allergies and food preferences were suited to the food we ordered. Thanks for the great service. We ll definitely be back!

★★★★★
Local Guide
December 23, 2023

Food is great, Fries are the best and staff are perfect!

★★★★★
December 23, 2023

Good service

★★★★
December 23, 2023

Better to go on daily deals

★★★★★
December 23, 2023

Some of the best poutine Ive had. Excellent service, delicious food. Had the philly steak poutine and boy was it a treat!

★★★★
Local Guide
December 23, 2023

yummy till 3am

★★★★★
December 23, 2023

Very kind and very good service Excellent food

Local Guide
December 23, 2023

One worker .to Slow

★★★★★
December 23, 2023

Excellent place with quick service. We were staying in hotel near by and went there with full family. Very nice food and excellent service. Everything was prepared within 10 minutes and fries were out of the world. Must try it!

★★★
Local Guide
December 23, 2023

First time here. Customer service is awesome. Food was fresh and hot. Price wise tho I found it a bit on the pricy side. I bought the pickle fries. Not worth the 10 bucks for a bit of dressing and chopped pickles. Vegetarian options: Lots of vegan options

★★★★★
December 23, 2023

Was in Barrhaven with my son buying a birthday gift for one of his friends when we were getting hungry for lunch. We saw the sign Meltwich food co, so we decided to pop in and look at their menu. The female at the front was very friendly and greeted us when we came in. I ordered a Chicken Bacon Ranch poutine with a Smokey Banquet burger. You get to choose your own toppings which is a bonus. My son ordered the chicken fingers and fries. The food came really quick and we decided to stay in and eat. The restaurant was really clean and we sat at a lower top table. I was impressed with the food and so was my son. He told me this is real chicken dad. Thanks Meltwich for making out first experience. We will definitely be back soon.

★★★★★
December 23, 2023

Thanks naina for making delicious southern fried chicken melt . We had a great time here . Must visit place on your weekends. Dont forget to try their Oreo shake and chocolate shake. Food

★★★★★
Local Guide
December 23, 2023

Great food

Local Guide
December 23, 2023

We ordered food near the end of he night and it took them over 45 minutes just to make it. The food was ordered at 12:20 and didnt arrive until past 1:30 AM) Very disappointed Meltwich, do better! Wheelchair accessibility: twas accessible

★★★★★
December 23, 2023

Jas was extremely knowledgeable about the menu. Amazing service

★★★★★
December 23, 2023

Nick was great. Made me feel right at home. As soon as I walked in he greeted me and helped me choose what to order as it was my first time here. Above and beyond service.

★★★★★
December 23, 2023

Delicious and extremely freindly staff

★★★★★
December 23, 2023

I got a food to go but the place was so clean and the staff were so nice! I love the food and the waiting time was roughly 8 mins which is not bad for the food quality that you could get! I d definitely recommend getting the Philly Cheese Steak with mayo being my favorite sandwich.

December 23, 2023

Ordered a burger and several items were added despite not selecting them when ordering including many that made the burger inedible because of dietary restrictions.

★★★★★
Local Guide
December 23, 2023

The sandwich I got was savory and rich. Very good

Local Guide
December 23, 2023

Gross. The everything was tempid. The bun was massive, cold, and rubbery. The cheese was not melted despite the name of the company. I had ordered the hot mess but the bun absorbed what little sauce was on the burger. Unfortunately, I ended up throwing the burger out. The Mac and cheese bites were also rubbery and pale. It took 25+ minutes to cook them thoroughly in my oven. I am still waiting for them to finish cooking as I type this. I will never eat here again, it was awful.

★★★★★
December 23, 2023

literally the best late night food ive ever had in my life

★★★
Local Guide
December 23, 2023

The food is good but I paid full price for the soup and only got literally less than half of the bowl. Shrinkflation is embraced in their portion size here.

★★★★
December 23, 2023

The interior and staff was renovated and new so that was nice to hang out and eat our foods. The food was good, nothing too special pretty standard burger and fries.

★★★★★
Local Guide
December 23, 2022

I eat here and from here 2 to 3 times a week. The same phili beef steak sandwich x 2. Yum. Yum.

★★★★★
Local Guide
December 23, 2022

The tattooed chicken club was excellent, classic grilled cheese was good. Would visit again. Food : 5/5

★★★
December 23, 2022

not what i expected. customer service was A1, and the burgers and milkshakes are very creative and one-of-a-kind. they would be fantastic! but the meat and some various toppings are very poor quality. the meat was obviously a frozen patty. some more quality ingredients would make this place great! but the food is simply not worth the price for me.

★★★★★
Local Guide
December 23, 2022

In reality I would put 4.5. The Mr who served us is friendly. It was my first time tasting Phillies. The sandwich was rather small for the big eater that I am and I expected to have fries on top. Nevertheless, I liked it. Effective in quickly satisfying hunger.

★★★★
Local Guide
December 23, 2022

Great food and service. A bit of a language barrier but overall satisfied

★★★★★
December 23, 2022

The food was great i loved the grilled cheese, the waiter was awesome and helped us choose what we wanted

★★★★★
Local Guide
December 23, 2022

Ordered the Godfather and some Mac & Cheese bites, it was outstanding! Was just the right amount of food and it wasnt overly heavy or too filling. Definitely a repeat.

★★★★★
Local Guide
December 23, 2022

3 words - Philly Cheese Steak, absolutely the best. This sandwich just melts in your mouth.

★★★★★
December 23, 2022

Went there for the first time and Staff was so helpful, Dhvani helped me in ordering and made sandwich super tasty. Best Sevice

December 23, 2022

Terrible experience. I cant eat bread due to my Crohns Disease stomach disorder, so I asked the staff if they could make my burger with a lettuce wrap. After getting home and unwrapping it, much to my dismay I found a bun instead of a lettuce wrap. Also, the hamburger patty was budget grocery store quality. The whole single burger cost over $16, and the point-of-sale debit terminal starts tips off at 15%. Over $18 dollars of sheer disappointment, will not return.

★★★★★
December 23, 2022

Amazing food amazing staff Philly was soo yummy A big thumbs up to Sid!

★★★★
Local Guide
December 23, 2022

Fair price for a decent portion nothing bad to say but nothing incredible to make me recommend going out of your way to try it.

★★
Local Guide
December 23, 2022

It was underwhelming for the price I got it for.

December 23, 2022

Worst ever. The Cook is unsanitary hair in my food. Wrong order and over price. Touch money and phone while cooking the food. No hairnet or head or beard net. I wish I could give it 0 star.

★★★★★
December 23, 2022

Very good food for a very good price, if you are looking for good food, this is the place Best fries ever

★★★★★
December 23, 2022

I had the BEST time at their Ottawa location on Dalhousie! They have so many gluten free options (which is rare to find), and then even let me customize my sandwich to my liking. The two guys working, Nick and Harry, were so personable and helpful. They even let me know that the poutine is gluten free and let me try some on the house, that was so sweet. Ill definitely be driving across town very frequently to come here again :)

★★★★★
December 23, 2022

very good service

★★★★★
December 23, 2022

Great food especially great for halal food. We were very happy with the overall experience and taste. Dietary restrictions: Halal

★★★★★
December 23, 2022

Cooks here take care of your food like they are making it for themselves. Cooks were with hairnet and gloves. Tasty food. One of best late night place.

★★★★★
December 23, 2022

Guilty, tasty, fast food available when almost everything else is closed. Excellent staff.

★★★★★
December 23, 2022

Best burger and fries ever!!! if you are in downtown try this late night spot. very cool environment. Nick and Harry provided excellent service. Really good halal food options too. I am definitely come back again!!! Worth a try. Highly recommend

★★★★★
December 23, 2022

Good Food and excellent service

★★★★★
December 23, 2022

Went to Meltwich in the evening of December 11th. I m out of town and would be back again. Excellent food and service! Special thanks to the man who took my parents order. He was so kind and actually face timed with me to take my order (Since my parents were picking up the food and they didn t know which order to get). Thank you!!

★★★★★
December 23, 2022

Thanks for harry, good service

★★
Local Guide
December 23, 2022

No bathrooms. Only one staff doing food and cash