116 Albert St #100, Ottawa, ON K1P 5G3, Canada
Our hearty bowls, burritos, salads and sandwiches are packed with top-quality ingredients and can be fully customized to satisfy any craving and diet. Customers can choose from locally sourced chicken and beef or select one of our delicious tofu options for a vegan or vegetarian experience. Mad Radish meals are served in compostable packaging and can be enjoyed in our bright, clean locations or ordered through the Mad Radish app for takeout and delivery. 💙 Tons of gluten-free and halal options 💙 Fantastic office catering services ([email protected]) 💙 School lunch program offers discounted healthy food for kids ([email protected]) 💙 Franchises now available in Ontario
Overall : tasty soup but served lukewarm and WILDLY overpriced. AMBIANCE : Cafeteria vibe with nice lighting and plants. FOOD I cannot express my shock when the cash read 12$ : a vegan (coconut) soup of this size, from a fast food establishment. It was tasty, but there were few vegetables and it was not hot. The quantity is equivalent to a laddle’s worth. The photo was taken after I had two sips.
The food was great but the price of 1 bowl is a bit too high considering the portion size wasn't that great. The staff is great and atmosphere is pleasant. We tried the piripiri bowl and it was good overall but just a bit too dry.
Tried peri peri chicken bowl and it was yumm but for 18$ (including tax) its very expensive especially with the small portion. However since its a healthy food chain so small size makes sense but they should lower the price for sure. Dont know if I will try again based on price.
The food is always excellent and it’s my go to for lunch in the area. However, the manager on Albert St is extremely rude to her employees. From what I’ve witnessed, she talks to them in a condescending way and raises her voice. There was an issue with the POS system and instead of giving clear instructions in a calm manner, she was talking to them in a very condescending manner in front of customers. The 2 employees remained calm and did what they were told. She was also rude to the IT people on the phone. Not ok. I go there multiple times a week and the employees are always lovely. No one should be treated this way in their workplace.
Came here after hours of studying at the library. Food was good and fresh with lots of Veg options. Staff were super friendly even though i was super tired. I made a great decision coming here. It's a lovely space for people watching too, which is the most exciting thing about the atmosphere. The containers and cutlery are also recyclable.
I ordered a soup today. The soup is basically a cup sized amount - for $12! Incredibly disappointed. The soup itself wasn’t very good. Moroccan chicken soup and it has a single strand of chicken. Very watered down. I do not recommend the soups. RESPONSE TO RESPONSE: Thanks for your response. I have no complaints on service or environment, but thank you for including that information. I've adjusted the rating to more fairly 2 star. While I understand your intentions are to provide a healthy, good tasting and consistent portion, the final product didn't live up to that. Perhaps reviewing your portion sizing (or price) and soup preparation process might earn better soup reviews in the future. In the meantime, I suggest anyone looking for a soup go to any other restaurant for a better soup experience for half the price.
They offers a unique dining experience, specializing in creative and healthy vegan cuisine. The menu features a variety of vibrant salads, wraps, and bowls. The restaurant has a cozy atmosphere with warm lighting and eco-friendly decor. Overall, The Mad Radish provides a delicious and sustainable dining experience and worth a visit for vegans and health-conscious individuals.
Good and healthy options, portions can increase.. perhaps offer 2 sizes? I tried the peri peri bowl today... The brown rice and chicken were a bit dry for my taste... I'll give it another try and update my review accordingly..
We tried piri piri bowl which was good in taste but not up to the mark in regards to quantity and price
Lots of vegan options!
Awesome service!!! Dietary restrictions: Great variety Food : 5/5 |
We used Mad Radish to cater a large event with 700 people. They did a fantastic job. Our guests enjoyed the food and it was all delivered on time.
Food was OK at best. Not worth the price.
Always has fresh food, quick service, clean seating and friendly staff. Various options as well :).
Amazing food. Best vibes. Stellar customer service.
The food was really good
Always fresh and tasty options. Great service land my go-to lunch spot.
Mary is the best, always coming through with a proper customer service!
Friendly and fast!
So so gooood !!!!
Very pleasant workers and fast service :) Dietary restrictions: Gluten free and dairy free Food : 5/5 |
great atmosphere and bowls! Staff were so friendly and lovely. You guys cookies are the best
Great food & staff :)
Very nice staff and building
Vegetarian options: Loved the vegetarian options! Food
Vegetarian options: Excellent choices! Food
Nice, chill place to grab something to keep going through your day!
Love this spot. Very open and clean and the food is healthy and delish.
Really good good! Best salad ever!
Dietary restrictions: Great service! Food
I swear you wont regret going there
Foods are too delicious And it is so affordable Food
One of favorite place to hangout
Friendly staff, Unique and clean. Good location.. Food
Service is very good and food are too delicious
It was a really good experience in mad radish. Really good service with quality good food. Loved it . Worth to visit Food
Love this spot. Very open and clean and the food is healthy and delish.
Very delicious food
The food here is really good. The server were a nice and friendly. This has become my goto place.
Very good food as well as service
Delicious food and good service
Service and food is just wow And beside that they have a good environment to enjoy Food
Great spot very clean food is on time I just love it
I have ordered a decent amount of food which is effectively pretty good and i like services which makes outstanding atmosphere in favourable places
The service was extremely slow. There were two staff there but only one out front. The food was ok, but the kids bowls were too spicy for my two kids
Great staff!!
I loved their smoking gun bowls and great service:)
10/10!
Awesome.
Great food, very fresh
Lots of vegan options! Very friendly staff as well
Do not go here if you have a nut allergy. I ve been going to Mad Radish for almost a year now and never had an issue. I think they recently introduced a new item with peanuts in it. I ordered my usual (the Santa Fe) which does not contain nuts. However, after taking a bite of my salad, my tongue started swelling and I had to call the ER/use my EpiPen as I was having a serious anaphylaxis reaction. Lo and behold, my salad indeed contained 2 stray peanuts. I am now stabilized but if I didn t have my EpiPen, this could have been deadly. The restaurant should put the peanuts in a separate area away from the other ingredients, or at the very least take more caution.
I love this place. Santa Fe has my heart.
Great service!!
I love mad radish <3
LOVE ITTTTT
Wonderful service and brilliant menu!
Kid-friendliness: Very kind people who work here ! Food
Friendly staff
Food was good, but service is terrible. The woman who served my food was so rude the way she speaks. She could ve said it in a nicer way. I also worked in a food industry but I never treated customers like that.
Came to get a salad this morning, Cedric was amazing! He had a big smile on his face and answered all my questions. Will come back just to see him and continue our conversation. Great young man! The food was delicious as well.
Love it here :)
Super Yummy!! Vegetarian options: Yes Kid-friendliness: Yes Wheelchair accessibility: Yes
Delicious, healthy and friendly staff. I will return for sure.
amazing salad and service!
Always delicious! Desserts are amazing! Food
Super helpful, great portions, tasty food. Thank you to the team! Vegetarian options: Vegetarian and vegan options Dietary restrictions: Gluten free options
We had a great time!! Good food!
A great place for salads!
Meh
Great healthy food!
Lots of options for a variety of diets including food allergies. Beautiful interior, too. A bit pricey but the food was delicious Dietary restrictions: Lots of options for vegans and those avoiding gluten, dairy, eggs, nuts etc. individually or in combination
We ordered catering for ~20 for an event. The delivery was perfectly on time, which was crucial for our event timing. The food was excellent, and the staff were very pleasant and accommodating with a last minute request. I especially appreciated the compostable dishware. Would definitely order from them again!
i m a vegan who doesn t really like salad that much. But this was the nicest salad i ve ever had and one of the best meals! Defo recommend
Food was tasty and fresh and the service was good. Value for money could be better if larger protein portions were included.
Very tasty and feel great after eating it. Friendly staff.
Great food and awesome staff
Love love love their salads especially Thai Curry!! Great service !!
I had the daikon dinasty bowl, excellent!! Mango, chicken avocado combination is great, bid portions and affordable I will come back Food : 5/5
Am good in making all can of food you want and you can invite me to your house for anything you want at all thanks you for being my friend you can get me on in Instagram Gabrielle Vivienne
Great spot. Depending on who makes your bowl, you may be a bit disappointed. Last time we only got 4 pieces of tofu. Asked for more, only got 4 more pieces. Many times before there was a bigger portion. Still yummy.
I got a salad here today and ordered something from their preset menu but asked for a different dressing. Was told I could only get the one dressing or no dressing at all. Had waited in line and was on the spot so I got the salad with no dressing and it s very disappointing having paid over $17 for this
Got recommended the piri piri bowl, and it s delicious! Great service, great food! They have lots of dairy free options which is amazing! Dietary restrictions: Amazing dairy free options!
Sooo fresh and delicious!! One of my fav places to grab lunch,
Fresh food that you feel good eating. Every time I have been the veggies are fresh and not wilting or look like theyve been sitting out. They even cut the fresh avocado right then and there. The bowls make a fantastic lunch, super filling. Easily customizable and tons of options. Beautiful interior as well
Spent 30 minutes trying to order online and giving my personal information just to order food then I show up and they haven t even started making it. If anyone had any idea of customer service or user experience in this business they would make it easier to order their food
First visit and am very impressed. Delicious salad, made even better due to the compostable packaging. I usually dont get takeaway salads because of the clear plastic lids - this is a great example of how they are absolutely not necessary! Also love the mini desserts. Will definitely be back to try some other options.
I ordered 2 meals at the Bank street location and they were incorrect. There was no protein that we ordered for the bowls (chicken and beef). The Mixed greens and brown rice showed up as white rice and very little greens. The brownie tastes like soil...
Healthy and yummy food! GF options. Very busy during lunch! Dietary restrictions: GF options Food : 5/5 |
Love the piri piri bowl when I need to order food but want something that feels like real food with fresh ingredients!
Perfectly adequate lunch spot, it does get a bit busy if you go around noon so be prepared to wait in line and dont expect to have a seating area. Food quality is exactly as youd expect, relitively fresh and average size portion. My suggestions would be to get a bowl with rice and greens instead of just rice, as you get a significant amount of it already. Also Id suggest not to get a custom bowl as it starts at 3 toppings, and they charge an extra dollar per scoop and it can add up quickly.
Amazing taste but pricey! Would give 4.5 if I could! 27 bucks for a bowl with 2 meat and a pop.
I like their salads better than the ones at Green Rebel down the street.
Clean space, kind staff, and fresh, healthy fare.
I had the best Maple Farm Bowl at the Iber Rd shop, only Abby knows how to make them! Vegetarian options: Cilantro lime, and piri piri(spicy) flavoured tofu Parking: Corner unit of multi unit plaza, parking all around Wheelchair accessibility: easy wheelchair access, on grade
What an incredible experience. I was trying to arrange a lunch meeting that started at 11am and every place I contacted for individual lunches could not do delivery for 11am. Mary was extraordinary. She not only made this delivery possible but went out of her way to make sure this was stressless for me. The food was incredible, arrived before 11am and made exceptions to get the items by customers wanted to enjoy. Stephanie was also amazing. She was able to help me when I couldnt sign in and made sure the extra items I needed were added. I cannot express how grateful I am to Mad Radish, in particular to Mary and Stephanie for making my event successful. Everyone could not stop talking about how delicious and fresh all the food was!! Visiting their stories or having them cater is a must!!!! They are amazing with amazing food!! 10 stars if possible.
Expensive but its really good (worth it if you can afford it). I got the piri piri bowl with chicken.
Very straightforward, healthy options. Great tasting food. Definitely will be returning here
I ve been going to the Glebe location for years but unfortunately the portions sizes are much smaller and I am left hungry after my meal. Not worth the $16 at all. It s unfortunate because I love the healthy options but won t be going back since I ve been dissatisfied with the portion sizes for a few months now.
I didnt really like it at all. Food was bland. Also, be aware that they refuse to take cash
Very good restaurant, with a choice of healthy and balanced lunches. I opted for the piri piri bowl which was very good and very spicy. A generous portion full of vegetables.
LOVE Mad Radish, one of my go-to places for lunch. Pretty sure I ate here almost twice a week during their Buy 4 Get 1 Free promo. Great service, even at the very end of the day! If you go during the lunch rush try to have a bit of cash on hand for a tip, one of the Interac machines doesnt have a tip option and with their amazing service when the line is 20 deep, they all deserve a tip for sure! :)
Loaded with flavour. I went to this place twice this week. Simply loved the Bibimbowl.
I love these salads. Theyre so fresh, with balanced flavours and textures, and just yum. Also, the restaurant is very clean and the service is quick and polite. In terms of price, a single salad bowl is about $19 (including tip) so its not an everyday place. But for a fast food salad, its one of the best! I like the Santa Fe bowl the best :)
Tasty meals and well balanced nutrition.
Appreciate the halal options
Lovely place, the manager is friendly and the food tastes so good!!!
Exceptional!
Really delicious, fresh, good range of choices. Vegetarian options: Half the menu is vegetarian Food : 5/5 |
Great vegan options in downtown Ottawa!
Holy moly, awesome burrito.
Great vegan options
Had the little Piri Piri bowl and it was delicious. Chicken was spicy and the sweet potato and broccoli went well with it. Service was friendly.
Awesome food & great options for vegan people. Wish the bread has a gluten-free option.
A bit expensive for a lunch, but fresh and flavourful. A favourite spot for a quick lunch downtown.
Great food options.
Vegetarian options: Good variety for vegetarians choices. Food
If you re looking for a healthy meal at competitive prices this is the place to be. The food is great and the staff was very friendly. The restaurant was clean and the customer service was excellent!
Fast and delicious food I feel good about putting in my body while supporting local business. The staff here is very friendly and the place is clean. If you are looking for a quick bite that won t break the bank or the buttons on your pants, this is an excellent option.
Awesome food, very clean, great service.
My favourite healthy food in the city
The food is bland.
Extremely disappointing food. Doesnt follow public health guidelines. Disgusting.
Great food!
Mad radish makes eating well easy. Their ingredients are fresh and you can just tell it s making you healthy after the first bite. It s a quick serve restaurant that allows you to completely customize whatever you re ordering. Vegan, and those with dietary restrictions, will absolutely love the selection and flexibility. This is an ideal quick lunch spot when out and about downtown.
Very inventive salad creations. Good healthy alternatives to traditional lunch menus.
I can never get enough of this food. I can have this many times a week and always want another. Love all the vegetarian options too
Very impressed with the quality of the food and service at Mad Radish. A catered lunch for 50 was handled seamlessly on short notice. The food arrived on time and was fresh and delicious - would highly recommend.
Delicious food and amazing options, especially for vegans! the smoothie was yummy as well, service was friendly and super quick
Delicious and healthy!
Amazing place, amazing food, friendly service:)
Great flavors, the smoking gun is my fav!
Quick and friendly service, delicious food, stop by for healthy and flavourful bowls
Delicious food, even better customer service
Great food, definitely worth it
Love the quality and the service
This is such a great place to sit down and take the load off, its right on my walk home from work and I could not ask for a better place to go. If you find yourself on Albert, head into the mad radish
The Mad Radish delivers on flavour and freshness, literally the best burritos Ive ever had. The daikon dynasty especially! The staff are always so nice, and its my go to every time Im downtown
I ordered catering for a business meeting. I was having some difficulty with the website, so emailed and received a response within a few minutes from Stephanie. She was so helpful and cheerful! I put my faith in the choices she recommended and the feedback from the participants was very positive and all enjoyed the delicious food and the choices made. I would definitely order from them again and will recommend them to others. Thanks for the positive experience!
Amazing food, friendly professional staff. Keeps me coming back for more! Vegetarian options: Plenty of veggie options available Kid-friendliness: Healthy food for children with a friendly atmosphere.
Stopped in today for a quick lunch between meetings and was nervous it would take too long due to the length of the line - but the staff were SUPER efficient and friendly. Food was great as always!!
Look I eat a lot of vegan rice bowls. I have never had a more delicious bowl in my life. Every single component was amazing. I was surprised a fast food chain (and it was faster than most) could deliver like this. WOW, it was superb.
Great quality and service. Incredible cookies!!!
I was in ottawa for a week and mad radish was my go to. I loved the experience and the salads. Its a must. Vegetarian options: They ask if you want the meat or tofu option
Excellent Food, Excellent service. Great atmosphere and Great Employees, so very polite.
Last week, I was actually pretty unimpressed because they made my order wrong twice, and I felt like I was blamed for not being clear because I had my mask on. She didn t seem interested in correcting my order and moved on immediately to the next customer who was also the only customer there (so it wasn t during the lunch rush). I had also tried to use the app for the first time and it wasn t working so it was all very frustrating. However the lady at the register taking my payment was amazing which helped. I tried again today using the app, and it was super busy. I didn t mind waiting but a lady who I don t think was actually on her shift saw me waiting and went into the kitchen to get my order going. It was unexpected and very much appreciated. She was providing beyond amazing customer service so I would say redeemed and this location is deserving of five stars given their (at minimum) two quality staff members.
AMAZING this place well deserves this 5 star 100% I came 4 times since i work nearby and its always busy and they still manage to serve you in very reasonable time Food and ambiance is always PERFECT Il come back soon :)
Last Saturday we ordered 3 meals and waited for almost an hour and it was only prepared after i gave them the order number. One of dishes was build your own bowl and half the items were missing. I could tell the staff was completely uninterested in working at that branch (Bank st) and the attitude and food preparation reflected that!
Fresh made, delicious
Good food but bad customer service
We have been ordering Mad Radishs wonderfully healthy and delicious food throughout the Holidays. The food is always so good and you feel that you are fueling your body with great nutrients. I find Mad Radish particularly helpful post-Christmas and New Years when we all need to clean it up!
Great food, got the piri piri bowl. They skipped out on the good ingredients, chicken, sweet potato and loaded the salad. 5* if they get the ratios right. Then itll be worth the price. Otherwise great product.
Decent veggie selection
I made by own bowl and it was very delicious. Fresh vegetables and tasty chicken. Very much needed at the end of a 5 day vacation. The staff was very helpful.
I was walking downtown Ottawa looking for a place to grab a late lunch when I got curious about this restaurant. I walked in and took in the menu which I found healthy and compelling, I ordered the Piri Piri Portuguese chicken salad bowl that turned out to be, nice and spicy, with crunchy roasted corn kernels, sweet potatoe, arugula, lettuce and brown rice. At first sight I wondered how I would finish it, though once I began it was difficult to stop. The place and employees go above and beyond to clean and upkeep three premises and the quality is undeniably fresh and clean, everything that youd expect from a good salad restaurant. Good for a quick healthy bite!
Extremely displeased with this location. I ordered a piri piri chicken bowl with avocado on their app at 11:45 to avoid the lunch rush. When I got to the location, it was very disorganized and everyone was waiting around. They weren t calling names for the orders and wasn t managing the lunch rush well. I inquired about my bowl at 12:10 and to my surprise, they ran out of piri piri chicken and was waiting for another batch to be cooked. I was expecting much prompter service - I asked for a substitute protein because I was waiting close to half an hour, and got the other lemongrass chicken instead. The chicken was cold, the extra avocado was small in portion (only a few slices for the extra $1.95) and the bowl was simply mediocre. I don t normally write bad reviews, so yeah, this place was pretty terrible.
Love how fresh it is
Went recently and the service was terrible. Delivery times are long, wait times are long in person. The staff seems untrained and un helpful. They dont know their own menu. Multiple people behind the counter, none of them seemed to know what they were doing or to have a system in place. I love the food here and would recommend the food but the service is terrible.
Staff seem lost. Consistently poor service and inconsistent product.
Mad Radish is always one of my favourite places to go when I m downtown or in the Glebe and looking for a place to grab a quick healthy lunch! Always quick and attentive service!
I had a phenomenal bowl. It was my first time here and the associates were very helpful. She walked through the menu with me and helped me make something delicious. I had no wait time and a very good time. The restaurant was very clean and the other patrons seemed to be having a good time too. Also felt very safe being out. Thank you.
Rlly good food !!! staff super friendly and quick
I visited the Metcalfe Street location and experienced some of the worst customer care in my life. The wifi was down so payments werent running through, the staff were absolutely panicked and werent communicating well together. They were in a state of complete chaos and yelled at a customer who tried to leave having not realized their payment declined. I have worked in retail and understand how stressful it is when pin pads fail, but the fact that your restaurants do not accept cash puts your employees in an extremely difficult position. I dont understand why cash is not accepted, and it feels like a classist attempt to control the image of the brand. Further, my piri piri bowl was extremely wet and had hard corn in it that almost broke my tooth; which was not communicated clearly in the description.
When I went there for lunch the internet was down and the staff were frantic. The manager came out from the back room, looked at the chaos and disappeared again. I got a sandwich and it was so wet it was leaking sauce into my hands. I gave them a second chance and got a bowl which was a wet and slimy food experience. I want to like Mad Radish because we need more healthy options but this is a waste of $17.
The sandwich was delicious and flavourful and the soup was hearty.
I got the Piri-Piri chicken. I did not want to finish the entire bowl and I couldnt resist, it was too good. All the ingredients were harmonious, it was just delicious and healthy. I would definitely recommend this place, healthy food and amazing taste!
Stopped in Monday night to get a burrito, I really like the food here but at 8 PM, one staff was in the kitchen & one was sweeping - neither of them noticed me for about two minutes so I left without ordering.
Wow!!! So much flavour. First time here. Tried the Piri Piri Chicken bowl. Fast, healthy, tasty, and fair price. The custard tarts and peach kombucha are also good!
Clean, healthy and delicious! One of Downtowns hidden gems and is definitely worth checking out.
Rock solid salad. A little pricey.
Delicious! Portion sizes could be bigger.