290 Rideau St, Ottawa, ON K1N 5Y3, Canada
Great staff! Great pizza like always! Can’t go wrong
Quality has significantly decreased since last year, very dissatisfied with the change in pizza size, a usual medium pizza is now a small! I was extremely disappointed in Gabriels decision to reduce the pizza size but keep the high prices. Loved Gabriel’s and would eat it most weekends but the size of the pizza no longer reflects the outrageous price.
Delicious pizza and great service.
Gabriel's Deluxe Pizza tasted amazing, especially with the sauces. Great amount of toppings and satisfactory thickness. Presentation and smell was inviting. Unfortunately the dough was not fully cooked under the toppings, with a layer that was evidently raw. The delivery driver turned around and left without a word as soon as I told him that I didn't have any money on me for a tip, despite me saying "thank you, have a good day", 0/10 customer service. We paid $40 for the large 15 inch pizza, and had high expectations since the restaurant was recommended by our hotel, did not meet these expectations. Would not recommend.
I only found the mistake when I got home, I paid for a large pepperoni pizza like the photo and the slices showned to sale, unfortunately I received a pizza with only cheese and about 6 pepperones under the cheese, bad pizza experience with a lot of dough without pepperoni on top roasted, the ones that came were raw and a crying wait for more than 30 minutes. Tomorrow I'm going there to complain, today I was too tired to go back there, I hope I don't find a gentleman with very loud music in the salon that disturbed not only my communication, but other customers.
Picked up a pizza from this place around 8:45pm March 10th. Selected a pizza on the web page that showed pepperoni on top and recieved a soggy, undercooked pizza with pep on the bottom under uncooked cheese. Offered a $5 credit for this stupid soggy pizza I paid $22 for. Rude people. Dude was nice inside. Such a disappointment after working so long. First time eating Gabriel's in 2 years, should have gone to pizza pizza.
Gabriel Pizza has always been a favourite of mine, but since moving downtown, it is my go-to. I have tried all of the major (and minor) pizza places downtown, and nothing comes close, in my opinion. The sauce, the dough, the cheese and the toppings are all top shelf. It always arrives hot and cooked perfectly. My favourite is the Hawaiian Cookout. It’s a regular Hawaiian pizza with crispy bacon strips on top. And we all know that bacon makes EVERYTHING better! Zero complaints, ever. Side note: I used to work at the Civic hospital, and every summer Gabriel Pizza supplies the food for the staff lunch. Think pizza for 3,000 people. They pull it off flawlessly on a massive scale.
Pretty average pizza. Lots of cheese but had very little flavor Price is reasonable. Location on Rideau street is great. There are a lot of pizza places in the market area. Try this one and try others.
Good service and pizza
Awesome vegan
amazing
The servers seem really kind and they serve on time.
ordered here twice. so far i have not been disappointed. Food has been amazing.
Pretty good. I like to buy slices of pizza here. Bought some today. Thanks
Best pizza in Ottawa
Vegetarian options: The food was amazing ,i didn t eat like that pizza before. Food
Great food quick and friendly
Not sure why paying customers dont have access to a washroom?! Pretty gross. Like I like washing my hands before I eat ... especially downtown. You lost my respect today after more than 2 decades of appreciation.
It was very inappropriate and creepy for your staff to approach me in public!! Please train them not to behave like this as it could be interpreted as harassment when you have no intention of dealing with this business.
The service is very good! The gentleman at reception is friendly and smiling! There are plenty of places to eat on site. The restaurant is spacious!
We order couple Burgers and fries, it took 52 minutes.at the beginning the person did not know how to take the order, then with no considerations to hygiene or using any type of gloves, the person who were cleaning was also part of preparing food too. We were the only customer there. After we took the highly priced food home ,it tasted like everything else except food taste, the fries were bitter because it was old fires and they refried again, never asked what to put on the burgers, they put what they liked , the dry fires was also without any ketchup or anything else. Don t know why such a people should have access to prepare and sale food . No one should ever buy food there even if they are starving.
Gabriel s is lying to its customers. It advertises product online it s no longer sells. That is fraud. I would not have bought product if I knew. Call location before ordering online so you don t get robbed.
I had a sub and Donair delivered and took over an hour,both were cold and they tasted awful, the Donair was mostly onions and the sub tasted burnt,take my advice and stick to the pizza
Awesome and fast staff.
Ordered 80$ worth of food and tipped they didn t give me the right amount of garlic sauce and when I called they basically said I was lying and knocked very loudly and aggressively I will not be ordering from Gabriel s pizza again very disappointed
Good, very Italian, really delicious
The pizza was really good
I love their pizza!
The sign on the outside window was 15$ for large pizza. Then it was changed to 16$. I went yesterday to buy a large pepperoni pizza, knowing it was 16$ as the window says outside. I went in pick up the pizza and was told that it was $17.50+tax. I showed the sign and he acknowledged it but still did not want to give me the deal saying that the business was struggling and that I had to pay 17.50+tax. I dont believe the business was struggling and that this was actually a trick on customers. It was unfortunate but the business is falsely advertising. I wont be coming back.
Pizza was good.
Stopped there to order a pizza to go (hotel was across the street) . Hawaiian Pizza was excellent, lots of cheese, fresh pineapple, excellent crust. Medium pizza filled up a family of 3. Man who served us was very nice.
Decent pizza but slow service
We stopped in last night with my older relatives and we were incredibly well taken care of! Staff were soo helpful and the food was great too
Fast and friendly staff.
Awesome little pizza place, great people, and delicious food! We got a meatsa pizza and it was sooo good! Thanks guys!
good service
Great pizza overall
Awesome place for pizza! Perfectly done crust and quality sauce and toppings. Go to pizza place in downtown ottawa. Definitely recommended
Really good pizza but not the place to go if you are in a hurry (unless you get a slice). I missed 2 buses that I wanted to catch because my pizza took slightly too long to make. They do make really crispy bacon though, which is really good.
Have always loved Gabriel and now they have vegan cheese- theyre our new favorite pizza place!
Excellent pizza and delivered on time
Downtown location off King Edward. Good but not as tasty as other locations. Location is sketch as most of downtown in this area.
Extremely good pizza. Hot, tasty and excellent service.
Excellent deals on pizza. And pizza was overall excellent
Super awesome deal for walk-ins! Large pepperoni pizza for $15.99+tax!! Absolutely worth it!
Good amount of food for the price
Gabriel s on rideau street is a disgusting location. I ordered to pickup and I waited 30 minutes for my order. Also they don t wear gloves here, and one guy was coughing in his hands and then dealing with customers. Another guy was swearing and yelling at his employees in the back, and he was also eating in the back and I could see him eating food then touching peoples food. I WILL NOT BE COMING HERE AGAIN!
Great Pizza. Friendly staff
90% of the time the Pizzas are what you expect. Decent for takeout. (Keep on mind I am a hard critic) All that being said this is still our first choice if we are looking for a quick solution for food regions we cant agree on and are pressed for time. I have ordered from them many times, different locations. Almost every time good results!
Really good mid priced pizza. Nice thick chew crust and lots of cheese. Great friendly guy behind the counter. A nice find.
Amazing pizza
The pizza was absolutely amazing the toppings on it were just awesome real bacon real cheese
Great food, super great friendly staff , great management, very welcoming.They treat you like family. Always a pleasure stopping by. <3
Excellent pizza and service! Kev
The service is impeccable! It s a well-kept place, clean and in a great location. For lovers of great crust pizza, this place is your dream destination. There is a very large and wide variety of pizza. We can particularly mention: the chicken pizza which I consider to be the best of all. I will recommend this place without a doubt!
Best pizza in that area.
Great food, clean and the best service around. The staff here are top notch. The fries are to die for. Highly recommended!
The best customers service, very clean store and amazing workers !
Good pizza, lots of cheese and not skimpy on toppings. Fair value for product. Only issue is food received cold. Delivery took a long time.
Great pizza, but it may take long for delivery
We order there everytime we want pizza!! We will never order anywhere else! Best pizza ever, no matter what toppings you want, I will guarantee it will please you!! Definitely recommend this place!!
This is the best gabriel location in ottawa highly suggest going there the owners Omar And Samer are the greatest 2 people i have meet in terms of how they treat customers and making sure your always happy and satisfied food always fresh, clean resturant and always on time
seriously not the best pizza in town not warm Service was pretty cheap lost my business will not return there
Small pizza is more 10$ cheeses plus lacks flavor
Pizza was ok, service was not. Waited in the front counter for service for 5 minutes.
Fast service
Confused staff, cold re-heated food. Maybe their delivered food is better but never again for their sit-down restaurant and walk-in service.
Gabriel pizza is a great place for a quick bite but I wouldn t recommend eating here often! The food portions are big compensating for the lower quality but one thing forsure is you will get your money s worth. The pizza is way tooo doughey and missing some sauce and would be better if it was lighter. Overall nothing special
Thank you Gabriel Pizza! I moved downtown 9 months ago and have tried 10-15 different pizza places only to be disappointed every time as nothing lived up to my favourite place in the west end. I tried Gabriel Pizza tonight and I ve found my new pizza place! So delicious.
Service is amazing. Food is decent and prices are reasonable
Great service & food.
Mediocre at best,edible but premade ingredients speak for themselves when the opportunity arises better to find one of the cities gems like Joes pizza or Carlos support local not chains
The thin crust is very good. Almost a hint of sweetness. Prefer sliced tomato over diced but over all was good!!!!
Excellent service and amazing pizza
Ok pizza wasnt great. Also very expensive.
Good pizzas
it was good
Dont like Gabriel pizza cheese is rubbery, lacks flavor Like eating cardboard. On the occasions I ate pizza got very bad heart burn indigestion. Dont find the pizza very good quality
Great pizza! Will buy again!
I love the thin crust.
I went in for a pizza earlier this week and I must admit the pizza was delicious and the staff were very polite and helpful. I definitely recommend it
The pizza is excellent. This restaurant is on the other hand an express style, no table service.
Excellent food and good prices. Ordered Gabriels breakfast omelette , which was delicious and a large portion. Atmosphere is casual with nice decor.
Amazing pizza! You cant go wrong here and the location is perfect! Staff were super polite and cool!
Famulleux
The food is always so delicious!! Highly recommend to come here! The food is always so fresh and Omar and his staff treat everyone so amazing!!
Good pizzeria but I found it a bit pricey for slices
Ordered and waited for over 30mins at store and then i get: 1 Mediterranean pizza...hard to eat...undercooked pizza...poor taste 1 chicken parmegina pasta...undercooked/super hard chicken...and burnt (black) garlic bread wrapped in silver foil paper... Wen called, the girl at call centre wanted me to go back to the store for a replacement...at abt 9pm..too bad..too late..no home delivery option... Waste of money and poor end to the weekend...
Very good pizza and very well cooked and I gave it five stars
Excellent pizza
Individual slices are good. I bought a large pizza and It was undercooked. But then the customer service gave me 10 dollars back on facebook. So that was really good customer service. I bumped from 1 star to 3.
Best place in town to get pizza. Just order ahead of time. And ask for garlic dips.
Pretty good pizza. Not a lot of sauce, thick crust. How I like it.
Great for a slice or home delivery
Grear and delicious pizza
Slow, mistakes order when told face to face, there was also a delivery guy there and they treated them poorly too (not rudely, with incompetence)
Very delicious pizza
BAD customer service.. The guy looked like he didn t want to serve us. Pizza was disgusting
Okay pizza with fast service.
Really good pizza, especially at the price point. The crust is that nice, thick, doughy kind that I love, but it might not be everyones cup of tea. Lots of cheese, so that makes everything better! Highly recommend the Hawaiian if youre in the pineapple-on-pizza camp!
Two days ago I ordered a medium walk in Pizza. Went back 20 minutes later and the delivery guy took it by mistake. So they had to start again. 20 minutes later I go back again and no one had even started on it. I decided to give them another shot today. Went in paid cash for another pizza. The women who took my order appeared to be the partner of an employee, not a staff member. I asked her and the other employee if I should get my receipt (she already threw it out) they said no. When I returned 20 minutes later the girl gone and the guy didnt recognise me.... I dont know how you can run a resturant like this. Wild.
Both the pizza and the staff were great. Will come back again and again.
Yikes, trying to fathom the terrible service I just recieved. When I called to deliver she said 55min, when the food didnt arrive after 70min I called and all they could say is that they were experiencing delays but it was the agents fault for quoting the wrong time (duh). I had to ask to speak to somebody else for compensation. They said they would apply a 25% discount. When the driver finally arrived 1.25min later he didnt want to apply the discount! He finally agreed to call the centre to verify and kept me waiting longer while he ran out to his car because he didnt have his phone on him. You shouldnt keep your costumer waiting when clearly you are in the wrong!
Amazing service, respectfully, and honesrtly the best pizza I ever tried. If you are there try the Hawaiian, my fav. Very nice group of people
Got my pizza cheaper than the price they advertised.
I would move to Ottawa just to eat this pizza every day. Its pricey, but thats just because of how generous they are with the cheese, toppings, and size.
Great pizza with lots of cheese. A must try .
Fast delivery, great pizza
Very unsatisfied with the service I was given. After receiving my pizza, I realized there was cheese on it which I didnt think the pizza I ordered had cheese because no where on the menu did it specify that and my order said bbg base so I assumed that was an alternative to the regular tomato sauce and cheese base. I am highly allergic to cheese and could not even eat the pizza. I called back and spoke to a supervisor who acted as if I was lying about being lactose intolerant and only said I had to reorder and pay again for another pizza even though I would not be able to eat the original pizza I paid for. I even offered to return the original pizza as proof that I wasnt lying and really just couldnt eat the pizza. When they refused I asked what I was suppose to do with the original pizza and the supervisor said, I dont know, give it away?. The supervisor was extremely patronizing and constantly spoke over me when I was explaining my situation and constantly throwing in, Its a pizza place, what do you expect?. I have ordered from other pizza places where they specify when cheese is on the pizza, and if it is not specified, then cheese does not come on the pizza. I still ended up returning the original pizza. After reading your satisfactory policy, I was even more upset because I wasnt satisfied with my order, and there was no good customer service experience. I am extremely disappointed in my experience and how I was treated. For a pizza place that states there satisfactory policy on the website, but does not follow it when a customer actually calls in, is very disappointing and bad business. I will not be ordering from here ever again and will make sure to let the rest of my friends and family throughout Ottawa know as well.