Pizza Pizza in Ottawa

awful customer service who doesn t understand anything you re trying to tell them.

Tenth line pizza pizza is really good, nice service good food

Excellent service, and quality of Pizza and very personal touch every time we go by all members of the team . We visit them every week since past 2 years.

It was great for me just try ur not gonna lose anything trust me

Very good food!

Great people, good food, and genuinely my favorite pizza place right now. Better than Dominos or any local spots.

I have never seen unprofessional people like this establishment. No respect for people. 35 minutes of waiting for a simple pizza . The order was supposed to be ready at 5.39pm and I had to pick it up at 6.15pm with no excuses. Not recommended

Good

Great service and food. Highly recommend

Delicious pizza always!

The pizza was great and the staff was very professional. They always have short wait times when ordering and the food comes out hot and fresh.

Food was delicious and got it on time.

Had a great time with my family there. The food was cooked professionally and the customer service was awesome. The staff there were really friendly and i would highly recommend this place.

The service was incredible, and the speed was on point. Definitely a 5-star experience. The staff was super friendly and made sure everything was perfect. 10/10, would definitely recommend!

Dina and Habib great service

The food was great! Employees were nice and kind and the place overall is clean and relaxing to chill in.

This pizza pizza was one of the best I ve gone to the service was great the owner habib was amazing made the food great. Again this place is a 10/10 definitely recommend going.

great service, friendly staff, and delicious food! definitely returning here and i for sure recommend! if i could put 6 stars i would!

I had a great experience at Pizza Pizza. The place was well-organized, and the staff, especially Sam, was very kind and helpful towards customers. I would definitely recommend it!

The owner of this establishment Habib, was the most welcoming and respectful person. The customer service was really good + fast and the food was so fresh.

Pizza is forever

I ordered an x-large olive and mushroom pizza. I was served a large with slices that were 2 inches wide to make up the number of slices that should have been on a pizza that size. Scammed. Barely any mushrooms, and olives. I have been ordering pizza fron other locations for years. I know what an x large should be.

Lovely Staff!

Good

Amazing pizza. This is by far the best Pizza Pizza Ive been too. The workers are super friendly and are great at their job. Were always greeted with smiles.

Excellent customer service.

Excellent service. Best pizza in Ottawa

We ordered 2 pizzas one of them came burnt....

Outstanding

Really unprofessional, ask for honey, garlic, received the wrong order, then proceeded to get harassed by the employee saying that s what I got will not come back. Then handed me wings on a self made plate and walked away with no sauce

This was a really good location. The staff were kind and the food was really good!

Always happy to serve. Pizza speaks for itself!

Absolutely brilliant and great atmosphere and amazing pizza. I m a regular here and every time experience just keeps getting better. I appreciate for the wonderful service! Highly recommend and you will never be disappointed.

Great service. Delicious food. Recommended for the pizza lovers.

They are really nice clean fresh food

I usually get the 2 premade slices for $6 combo, with the garlic dip. I like the crust on the slices better than the whole pizzas. This is my go to place for pizza.

I ve been coming here for a while with no surprise as to why. Of all the pizza pizzas I ve been to, they make the best of everything here. The owner/employees are extremely kind and understanding people. It makes for a very warm and comfortable environment that makes you want to come back time and time again And did I mention, they do make the best pizza :)

Best franchise in the city

Great customer service. Staffs are super nice.

great pizza the best customer service support and friendship this is a very beautiful store and great pizza me and my wife and the kids came in great service and good cook s appreciate the pizza, so far the best thing i have ever tried 10 out of 10 i recommend coming here beautiful pizza and beautiful people

this pizza pizza is by far the best pizza pizza the service was amazing the young man there sina was great amazing service and very kind and generous

Amazing store, amazing staff. A family friendly restaurant, managed by a kind and thoughtful family

Nice people with good service

Ordered a pizza and it was very black and burnt. (whole bottom of pizza was literally black)

Really good pizza for the price and quality and clean.great people working very hard to serve you every day .thank you Parking: Multi business sharing parking spaces. Kid-friendliness: I see lots of teen during lunch hour around 11:30-12:30 fyi if in a rush might want to order in advance.

I ordered a pizza with BBQ drizzle for pickup from this place a while ago. I opened it when I got home to find that it had creamy garlic drizzle or something. I called this place to complain and the lady on the phone was very nice, she apologized, and sent my correct order for delivery to me. Tonight, however, I ordered the same pizza with BBQ drizzle. I open the box at home to find that there was no drizzle. I call the place to complain again and the guy on the phone did not seem apologetic and he tried to offer me 3 dollars compensation. I m sorry but when I order something I would like to have what I ordered. It s not my fault they can t get the order right (granted lots of fast food places are like this) but in that case I need adequate compensation. They finally understood that I wanted the correct order to be delivered. I get the pizza, (delivery guy was very nice), I open it, and I defffinitely got that BBQ drizzle I asked for. Out of spite, (for sure) these people drenched my pizza in BBQ drizzle! I ll settle for it since I can transplant the pools of BBQ drizzle onto my other pizza without BBQ drizzle, but I find this to be very immature. (They have never put this much drizzle on a pizza ever) Make sure you check your pizzas before you bring them home! And don t trust that you will get good service.

This place has disappointed me 3 times now. One of my orders was cancelled after being confirmed for 3 hours. I gave them a chance but that s it the last one was for an order over $100 for a party and I was left stranded avoid these guys at all cost.

I was here once. The pizza was good.

Hot & fresh on pickup!

The owner is very nice and caring for her customers

This was better than most pizza pizza branches Ive been to. The dough was cooked right and I enjoyed it far more than the other locations Ive been to.

Good pizza at a good price.

Best location in Orleans these guys really know what they are doing.

This people are so stingy on topping.

Great pizza, and fast delivery

Im never eating here again. Came in to get 2 slices, they didnt even bother warming it up, got to my table, felt it was cold and asked to warm it up. Ended up with 3 and a half slices as one slice looked cut in Alf and the slice attached to it looked smaller. All because they wanted to turned off the stoves early. It was just 8 am.

Not gourmet but its great for the price. 5 stars

This is the best pizza pizza location of all time send all ur friends here some of my favourite employees are at this location

they don t give u the toppings you request

Good pizza, good food- better memories with the girlfriend.

The new owners of this establishment have came correct. They go above and beyond to make sure that everything is safe and clean, and wonderful to eat.

half of the cheese on my pizza is missing

Your staff of tenth line orleans is very very rude . He abused me with no reason . Very bad behaviour.

Used to go to this place all the time. Tonight was the last time. Ordered just a pepperoni pizza. Simple rite ? Nope When you think of pizza you think lots of cheese and pepperoni. Gooey goodness Our cheese was such a little amount that it was see thru. Same with the pepperoni. 20$ for bread with sauce very very disappointed and cheap!

Worst place had really bad experience tonight

Forgot to add Dipping Sauce in my order

Just got a pizza from them with no sauce on it and didnt have time to wait for another as I have to work extremely dissatisfied usually pizza pizza is always consistent but not this one

Ordered vegi pizza. Sent me pepperoni. I am a Muslim. Can someone contact me. Thanks.

Good food

Not my favourite.

Good

Very friendly, quick and professional team service. Good work!

I grew up getting pizzas here constantly. Last time I waited for 5 minutes without being acknowledged by the 4 people working so I walked out. Today I got two slices and they are TINY and cost more than they used to. Never again.

Slow service edible food

Its OK, but not a favourite

This place is not good at all, the customer service is really bad. The pizza Pizza in fallingbrook plaza (1675 Tenth Line Rd, Orleans, ON K1E 3P6) really bad compared to the other pizza pizza in town. The customer service is abominable, the staff is not pleasant at all and they often forget to give drinks and dip that you payed for. On top of that the last time I ordered what I usually order they refused me the drinks and dips that I usually get with the order. Save your time and if you live in Orleans, go to the pizzeria on portobello (1968 Portobello Blvd., Orléans, ON K4A 4E7), its 10 times better+ the staff is nice and respectful.

Worst pizza Ive ever had in my life. Thin, greasy, minimal toppings. Absolute rubbish. NEVER giving this company my money ever again.

The pizza was completely burnt at the bottom. We had to scrape it off to eat our pizza. It was disgusting. We ll stick to Domino s for our go to family pizza dinners from now on.

Inaccurate and dishonest marketing tactings. I called in yesterday at 1:50 to order the wing it box for me and my family. I wanted exactly what was displayed on the website in the picture. Popcorn chicken, chicken bites and one wedges. The lady on the phone took my order but when they sent the product I notice immediately it was incorrect because the popcorn chicken was missing. I called the customer service line and was told that if I wanted popcorn chicken it would be extra money plus delivery (I already tipped the first driver a nice 50 percent tip on a 26$ bill) I was told you only get two chicken choices and two choices of fries or wedges. I was lied to over the phone and even the website photo shows the box with three chicken options and one wedge fries. I will never be coming back due to the lack of honesty and being lied to over the phone. I could have ordered something else but instead I was lied to. Will never get my business ever again due to how poor their customer service is. DONT BUY PIZZA PIZZA they do not care about customer service. Dispicable

good pizza for a great price. cant go wrong

Great

Terrible service and slow highly do not recommended

NYC store Good staff

NYC and cheap store

Meh - it is what it is.

I like its service and staff is very friendly food is also cheap and tasty

Nyc store and good service

Tastes like cardboard but the price is equal

Very good store in the Ottawa Best pizza Best salad

Every time I go here, the staff seems to hate their life.. dragging their dead body weight to the front cash. Can t cut the pizza in half and it s either not warmed up enough or it s done too much. Miserable staff.. specifically the person who was working today (Monday 21st, September) at 1pm.

The older lady working today was ignorant! I ordered with yes maam etc. She put my food in the back room for 15 extra minutes. Wouldnt give me The sauce that comes with my meal. The gentleman she was working with had to tell her to get out and give me my food. I was on Jean Darc last night, and they were 10 times better. They couldnt be more accommodating. Go there! BTW the lady sneezed while making pizza. Didnt cover her nose Owner emailed me with a million questions. I answered accordingly. After 4 emails asking for more questions I simply gave up. I gave the her the chance to correct the situation however she was not willing. Will not be returning.

Always good pizza. And good customer service.

Nice

Trash

Nice place and reasonably priced.

Consistent regular pizza

If you like chicken wing they have the best! I always order the crispy ones with honey garlic sauce!

Its Pizza Pizza. Its cheap and fast. Location is clean and tidy. Staff is responsive and brief, but efficient.

Average at best

Cardboard!

Great food

Good cheap pizza but also very thin pizza at the same time

I really need to make better health choices...

Not impressed

Very nice people, good pizza, the place is clean, parking available.

What you would expect from any Pizza Pizza, service was pleasant, and overall good experience.

I did not visit, I might have walked by, but would never buy!!

Not the best pizza, but the price is right

!! Great pizza thick crust was thick

Old slices and terrible service? No thanks.

Fast and cheap

I ordered 5$ two slices, which were near to expired, still he put it in oven and gave it to me, I was in hurry, I thought it may be good, he didnt even make little hot and served and I just ate 1 slice and its hardly warm, hot is so far..., I hate this service

Well done Congratulations

Great price

Last night I ordered a medium veggie pizza and I received it very burnt. I also ordered with it a hot sauce which I did not receive. So I called back about the pizza being burnt and I mentioned about the hot sauce as well. 40 minutes later (exactly 40 minutes) the driver shows up with my new pizza and they did not even send a hot sauce with him! So I had to wait another 15 minutes until he came back. After I received my pizza it was whole wheat!! I never asked for whole wheat which was nasty I only ate a couple slices. So the whole process from odering to this whole mess up is from 10:30pm to 12:00pm!!! and instead of calling them back for a new pizza, because its whole wheat, I decided not to buy from these crooks anymore because you are CHEAP ON CUSTOMER SERVICE!!! And... oh yeah cheap on CHEESE!!!

Never going back, expensive for low grade pizza they offer

Fast, tasty and affordable slices with good customer service

..ordered this evening XL pizza and wings. Pizza had a very long black hair on it....and I am a red head. Uuuh....never again.

Best pizza ever, staff is so friendly and helpful. Pizza is so tasty every time were here. Highly recomended .

Very friendly staff, enough topping on pizza Love this place! Highly reccomended.

Best pizza store in orleans, food is so tasty and staff is very helpful.

Very great service. Friendly staff . Great food very generous. Highly recommended.

I m amazed highly satisfied with my experience Would recommend to all great deals and awesome service very knowledgeable staff very friendly will definitely be back for more

Best pizza pizza store I have seen yet in Canada. Customer service is awesome too

Awesome

Was amazing

Staff was really cool and friendly . They serve the food in proper way and the quality of stuff they serve is much better and prepared good than any other pizza place in town .

Food is good, this location is cleaner and friendlier than other location, good price but app is not user friendly to use

Lazy owner. Advertises extra large specialon street but when you walk in changes the special and argues that it doesnt say that on sign. 5 employees working at the store and no one can chnage a sign?

My favorite pizza company to eat is pizza pizza. But I dont like this place at all, the pepperoni and cheese is disgusting. Ive been back a few times since its the closest place to my house. And its always the same thing. Several people I know also say that the pizza at this place is not good. On the other hand, all the other pizza pizzas that I have gone to are super good.

Excellent service, pizza was delicious!

Cheap pizza and munchies. Lots of different crust, sauce, cheese and topping choices. There is better pizza out there thats for sure but this pizza is great value and tastes pretty good. Lots of dipping sauce options as well. Their online ordering system is also very easy and intuitive to use.

Despite it being incredibly busy, the workers were awesome at getting people their food and getting them on their way home. Unfortunately it cant be said that the majority of customers there were as good. Most were rude and impatient not realizing that it being Halloween that orders could be higher than normal. Pizza pizza workers = great job Cistomers = rude jerks

Always dirty .. we found piece of hair in pizza last night :( Not even one star . Some one has to give thos poeple how to be clean when you running a restaurent ..compalin filed with canada restaurent and food inspection.

Second good pizza I ate in Ottawa.

For a chain pizza place this location never disappoints, always fresh and delicious!!

Love the cauliflower crust!

No slices at lunch

In ottawa good price 9.99$ xtra large

Cardboard crust, hamburger tasted off, not sure where the bacon was - a very disappointing experience. Order anywhere else than here...

Mediocre pizza, but priced right for parties.

Great customer service.. The pizza is okay...

Should be no stars. Ordered pizza to our business last night because we were working late. Driver scammed us by billing us twice (one online and then again at the door). Denied we have him money at the door. He asked to pay for the pizza to get it. Gave him cash with 3 witnesses. Police may be involved as driver has stolen money from the business.

Great service and great food

Im not a big fan of pizza pizza but its fine.

Good Quality of Pizza, plenty of place to seat, fast service and clean washrooms.

There was 2 menu panels shown and they were both the same pizza promo. Nothing else. I asked the guy what other bite sized foods they served beyond boneless bites and I couldnt get any info out of him. I did end up buying some potato wedges but its only because I asked if they had some. I probably would have gotten other stuff had I known what the options were. I didnt because they were clearly changing up the menu boards (I drove by another who also had all menus down) but the staff was not helpful at all.

Probably the worst customer service I have ever had in any restaurant in my entire life.... the staff talks arrogant and seem like they could care less about you to order... PEOPLE DO NOT GO HERE TO GIVE THEM BUSINESS

Terrible customer service. Last time I went the cashier had his headphones in while talking to customers. On another occasion a different cashier would not honour a coupon for a free slice (there where coupons on the bottom of the single slice boxes). He even went as far to insult my friend trying to redeem the coupon.

This is a nice place, very good pizza. Great toppings, Id recommend putting some BBQ sauce on top of your pizza it comes as a free topping. Good staff and all.