Sansotei Ramen in Ottawa

My partner is having severe food poisoning after having the tonkotsu black ramen. Please BEWARE .This is absolutely unacceptable and will be reported to public health.

This location is still the best one

I loved ramen, we live in Montreal and although there is a Sansotei branch in Montreal we thought about returning to Ottawa just to eat their ramen again. Very friendly and attentive service and great food, I definitely recommend it.

Truly one of the best ramen meals I have had in a few years.

Best Ramen!!!

Super tasty Ramen and nice staff!

Delicious ramen and always friendly service

Delicious!!!!

and I fall short. We tried ramen in Ottawa and decided on this place, they served us very well and we tried the two best-selling ramen, the miso one and the tonkotsu black ramen, its spectacular!!

First time eating ramen and what better experience than starting here, the food was very delicious, we ordered the simple set for $12 and it was delicious. It is selected among the 41 best Rest in Ottawa and without a doubt it is. The staff is very friendly and everything is correct.

It s my first time here, and I can say it s really good!

My girlfriend and I are huge fans of Ramen, and we absolutely love this place! We ve tried multiple different restaurants but no one beats Sansotei! The service is fast, you usually don t need to wait long for your food once you ve sat. But due to the quality of the restaurant you sometimes need to wait in line to get a table, which is fine! So if you go here give yourself some extra time! The waiting staff is very friendly, and are very pleasant to be around! Particularly Natsuki did an excellent job waiting our table! She was very attentive, and offered great suggestions to help us with our choices! Truely exemplary service from her! Thank you for the great experience!

After trying all of mosy popular ramen places around Ottawa, we still find ourselves coming back to Sanstei ramen all the time. For us its definitely #1 ramen place in Ottawa, hands down.

Worth the hype!!

Hunt it down!!! Almost cafeteria.. government office but It s all about the ramen and it is phenomenal!!!

Fantastic. Top notch service and quality ramen. Did extra meat and extra egg

We love coming to Sansotei! Specifically, the bank st location downtown. Weve been to others in the ottawa area, but for some reason, this place always has a deeper, more flavorful taste to it! The location is small and when its busy, it can feel very crowded. But its totally worth it! We always get the tonkatsu black and the tea!

Vegetarian options: Some vegetarian options Food

This ramen shop is popular! We arrived at the end of the lunch hour and customers were constantly filing in and out during the hotel time. The service was fast and friendly. We had two ramens and agreed the broth was very rich and hearty. Its definitely a treat!

Nothing to complain about the service which was fast and courteous. However, only one dish is pork-free (or more generally vegetarian) and it is one of the spiciest! Alternatives would be welcome. Finally I have doubts about the general hygiene of the place, my spoon was not well cleaned and the tables/walls had many grease stains. Very mixed experience. Vegetarian options: Vegetarians, run away, everything is pork based.

Great place, super quick and friendly service. Ramen is delicious! Good portions and clean place!

Best ramen place in the city, we keep coming back. There can be a bit of a wait for dine in, but take out is also great. Recommended: Tonkotsu, Tonkotsu Black, Tantanmen

Simply fabulous ramen. Highly recommended!

Had the Miso Black, best Ramen Ive had outside of Japan! Amazing. Staff welcome you as you walk in in Japanese just like in Japans shops, the decor is authentic, 100% recommended without hesitation!

The tonkatsu + was fantastic, the pear sake was nice, juicy in the beginning & then the sake hits

Best ramen I ve ever had. Period.

The soup is thick but not too salty, which is good. The black fungus are especially tasty. It seems like pre fried or marinated with sweet shoyu. The staffs are super friendly and really patient. Environment is nice: they have abundant AC and noise insulation from the street.

I loved my experience, everything was perfect, even the waitress took the time to answer all our questions, the service was fast and friendly and the food was perfectly fresh, we will definitely return.

Nice healthy hommy food.

Shoyu ramen had nice broth with deep taste. Thick noodles are nice and chewy and the eggs are the perfect consistency!

We ordered ramen and gioza!! Delicious

The noodles were authentic Japanese style and the staff was very helpful and friendly.

Clean place, small with a little waiting time but brings back very good and side too

Delicious ramen. Will definitely come back for a visit!

I ordered the vegetarian dish since I have allergy on pork, after couple of bites I started to feel nosiciaus. I ask the waiter to confirm if its all vegetarian. Since i was still nosiciaus ,I called later that day to confirm the ingredients, they told me that everything is prepared with Pork broth ( which to my knowledge pork is not a vegetarian option) soooo disappointed with misleading info , as I had to spend the rest of my day in discomfort and pain..

Great food and excellent service!

A little small, but busy and tasty food with good size portions.

Had the Tonkotsu black ramen. Amazing!

We arrived at around 3:30 in the afternoon and got seated just a few minutes after. The service was quick and the staffs were very friendly. We ordered the Tonkotsu, Tonkotsu Black and Gyoza! Everything tasted great. It was perfect for the rainy weather.

Dont recommend this location. Awful

They serve Ramen. No BS , no gimmick. Just real Ramen. Period Parking: It s a busy street, you have better chance of winning a lottery than getting a parking spot Food : 5/5 |

Our group came here for brunch post an evening out. A perfect remedy for hangover with a side of nutrition. The food and the service was excellent. We tried tonkotsu - both black and regular, mazemen - the only vegetarian option, and a few side. Everything was cooked to perfection! Would highly recommend :)

Nice staff, but the food is very salty and the environment is very noisy!

I love this ramen spot!! Delicious :)

A cosy Japanese restaurant offers signature Tongatsu Ramen

Small and quaint but the meal is so heartwarming and just incredible. Id eat here daily if I could.

I rarely comment but have to rate this store after eating here many times. It s my most favourite Ramen shop in Ottawa, despite the long queues sometimes. Food is always delicious here. I love the authenticity in their cuisine, in store design and services comparing to the ones in Japan. I prefer the store on Bank street for all including their consistency of tastes. Thanks.

Busy but a small place with good ramen. Service is quick.

I decided to try Sansotei Ramen for the first time for a Friday night date and had a good experience. It was very busy and a table wasn t available immediately, though we only waited less than 10 minutes before one was cleared for us. I personally found it to be a bit cramped for space, particularly on a busy night, but that didn t detract too much from the overall experience. Despite the full tables, our server was friendly and very efficient. I tried the spicy tantan ramen with thin noodles, and it was very good! I would describe the spice level as mild-to-medium; it was enough spice to lend some great flavour, but it was not overpowering at all. The noodles were of excellent quality and were very tasty. My partner got the miso black ramen with thick noodles, which was also delicious. Overall, I had a good time and would definitely come back, though it may not be the best environment if you re looking for a more intimate date night.

Very tasty soup. Size is good enough.

Small place but great ramen!

Great place, nice people, delicious food.

Ive always had great food here, though the service is slow (like really really slow even when its not busy). Its also a small place and very busy so expect to wait in line for a table - Ive always thought the Ramen was worth it tho! Very flavorful and overall just an enjoyable experience food-wise.

Amazing food, wonderful service!

This is my favorite place in the world to eat ramen Always good food and excellent service Food

Very good ramen, nice little place

Super fresh food and amazing service!

I had the spicy chicken - it was delicious.

Very good ramen, good restaurant for family, friends or lovers.

Everything we ordered was delicious!!! I loved my seaweed salad and my tomato Raman. Food

Very delicious ramen soup, i tried black miso soup

Seems like a little gem in the downtown. I had the Tonkotsu Black soup and it was delicious

This is the best Ramen shop in downtown Ottawa. They also have a happy hour with 20% off. The decor may be a bit dated, but the food is absolutely delicious!

I waited in line even after lunch time. I waited outside, but the staff didnt come out and I couldnt write my name down. The food was bad. Even the taste of the food was terrible compared to the Google score. I only want to leave a good review. The restaurant was full of Canadian and Chinese customers. The only staff member was very kind. One Canadian? White woman was really cheerful and checked the wrong order. She really provided the best service! If I were the boss, I would triple her salary. I asked the customers at the Darung table for more detailed tastes. I lived in Japan and will never go back here, but I applaud her. The friend I went with was so pretty. The taste of the food...

It was an interesting experience. The ramen, or rather its broth, was tasty and rich, but I didn t really like the noodles.

This location Ramen It s so good we will come back for sure!

Authentic ramen in the middle of downtown

Incredible food and service. I will be back for sure.

Definitely worth your time to check out this GREAT restaurant! Vegetarian options: Menu offers a variety of options to accommodate for vegetarians! Dietary restrictions: Staff always promptly addresses any possible dietary restrictions you may face (for me it was peanuts) Parking: Personally, didnt experience much traffic or issues with parking, guess Im lucky?! Kid-friendliness: Great for families and friends, I believe they also offer family deals. Wheelchair accessibility: Highly accessible for disabled individuals.

Good food. You see the people cooking it in front of you you can tell it s a clean place to eat. The food was very good. It was not something that will blow you away however it is very, very good and you will enjoy your meal no matter what you order. What I remember is people being extremely polite and extremely nice towards us made us feel welcome and appreciated.

Excellent restaurant. Will definitely comeback next time in Ottawa.

The taste is close to what I had in Tokyo. Good service! Servers were polite.

I have long searched for ramen of this standard. Every other ramen place Ive been to has been mid and kinda disheartening until today!

Best ramen we ve ever had and service was great. Only complaint was that it was too hot in the restaurant

So satisfied!!

It felt like I was in Japan ^^ I enjoyed the rich tonkotsu ramen that soothed my stomach.

Best Ramen I ve had in many years. Well worth the 30 minute wait for dinner.

Parking: Parking is on the street, as available Kid-friendliness: Great for kids Food : 5/5 |

Outstanding food quality for the price, fast service.

Good ramen place. The broth is deep, creamy and tasty. Their gyoza is very good too. My 2 year old son almost finished 2 plates (5 pieces each plate )

Delicious ramen served by lovely people at affordable prices it was great Vegetarian options: Vegetable ramen

Awful experience. I didnt receive utensils, so I had to go find a plastic fork in my hotels lobby, even though i requested utensils in my order. The food was cold, noodles were stuck together like and impossible to eat, gyoza was soggy, ramune was warm, delivery took 1 hour and 45 minutes. Also, way to expensive for quality, after a 18% tip with no delivery charge, I paid 80$, insane. I will never eat from here again and will actively recommend my co-workers steer clear.

Tasty ramen, nice place, good service.

Good food, service was prompt and friendly.

food was good

Friendly service good tasting ramen.

Always a great place to go with my girlfriend she ask for it every week.

Arrived right before their dinner rush. Even with a full set of tables, they provided fantastic service throughout. I ordered a hot tea and tonkotsu black with thick noodles. Loved and devoured it. Good flavor and a healthy portion. If Im ever back in Ottawa Ill be coming by for another ramen bowl.

Ramen was okay, tasted fine. The thing that surprised me the most was that when I asked for salt they said they were out of salt!! How can a restaurant be out of salt?! Salt is a must in most types of food, every restaurant table has salt and pepper! And if they dont they should lol. Please never tell customers youre out of salt. Not having salt can really ruin the overall dining experience.

Really good

I was transported ~ Amazingly delicious , drinks AND food.

Excellent service, and hands down the best ramen in Ottawa. And Ive tried lots of others.

One of the best restaurants I ate at during my 6 months stay here in Canada! If you like Ramen and good quality food I would highly suggest going there!

This is it. This is Ottawas ramen spot. Bless this place and its being here. After trying all (most?) of the other dedicated ramen spots downtown and being underwhelmed and sometimes even disappointed, I finally made my way here. This was actually legit good. The noodles are nothing to write home about but they are still good. Everything else though, is just great. First off, the pork chashu is cooked to disintegrating levels of soft, which I am all for. Maybe they could dial it back like one notch, but honestly I love it. Secondly, the toppings are pretty top tier. Fresh green onions chopped nice and small, and a perfectly cooked seasoned egg. Maybe the egg seasoning was average, but the yolk and everything was just perfectly cooked. Finally, and most importantly, the broth. This is what puts this place way ahead of the other spots in town. Just a really perfect, well balanced tonkotsu. Not too rich, plenty salty, and umami as HECK. Seriously a great broth. The tantanmen broth is also dang good. Ramen thats actually worth paying for in Ottawa. 8.7/10 for real.

We waited around 20 mins for a ramen

Just got back from Japan and disappointed that this is so highly rated. This compared to nothing else is probably decent.

stopped by for lunch on april 27th. great food & drinks. & great service. prices are very fair. the tonkotsu broth was flavorful & comforting, and the fried chicken was delicious :)

Great ramen spot

fire ramen

If youre looking for a perfect first experience eating ramen, this is definitely the spot. If youre unsure what to take, I would recommend the Tonkutsu Ramen and the Gyoza/Zangi as a good side to your meal. Furthermore, you will be satisfied with the quality of the broth, meat, shitake mushrooms, and the noodles, of course. As someone who likes American-Japanese fusion meals, I recommend Tomato Ramen, which is incredible. In the past 5 years, I have been going once a week. I have probably spent more than 2-3k, maybe more on that restaurant. The atmosphere,authenticity, and the smiles will make you want to return. I have tried all the best Ramen spot in ottawa, and I can say with confidence this is definitely the best one out there.

Really good and substantial Ramen nice and welcoming place. Depending on the time of arrival there is a bit of a queue. I waited 10/15 minutes

Delicious, fast service and very polite staff, will definitely come back!

Top top top ramen in Ottawa no, actually in entire Canada!

The broth is the best you will ever have

My boyfriend and I always come here to eat. Their food is absolutely fantastic and the servers are so polite. The food is also priced well! Dietary restrictions: I am severely allergic to peanuts and treenuts and they always accommodate me!

My girlfriend and I always come here. The ramen they make can t get any better, the people working there are very nice, therefore I highly recommend this place!

Beyond Delicious

Excellent ramen!! Its super tasty. Very generous portion. No queues for lunch on weekdays before 12 p.m. Very friendly and efficient welcome.

Great food and service!

The best ramen I ve ever had! So tasty and rich, excellent! Also the beer selection is good, just think the beers are overpriced. Vegetarian options: Delicious vegetarian dish too

Wonderful place

The tomato base ramen, delicious!

Overall: a good place to eat. The ramen was okay ; it s definitely good, but it doesn t really stand out that much Also, the price is somewhat reasonable. Only thing I think can be improved on is the service. It took us about 4-5 minutes of waiting before we could get our hands on the menu. We even had to ask a different waiter.

A small selection of dishes, but everything is very tasty.

Delicious

Absolutely the best Ramen. Very small dining room and crowded but very worth it still Kid-friendliness: Not kid friendly, too densely packed tables. Suggest takeout instead if young kids ie under 5 and/or extra active

Food was great. Must try!

Tables are very close to each other. Service are quick and friendly. Food comes out very quickly after you place the order. Nice atmosphere and aways seems to be busy

Good tasting Ramen!! Friendly staff. Kid-friendliness: Staff are patient with kids. For us, when our kids munch down on the food, that means the food is better than good! Food : 5/5 |

Noodle is disappointing. Chicken nuggets are clearly re-fried, burnt. I ve been to other better Ramen places in Ottawa

This is an incredible place. This is now my favorite ramen. Very pleasant and attentive staff and a friendly atmosphere in the institution. We ordered four different ramen and each one was delicious and rich. Good and affordable prices. My mother tried ramen for the first time at this restaurant and was very satisfied. Thank you for your work and service. (I didnt have time to take a good photo because the food was eaten very quickly)

Never had broth before that was just loaded with garlic in the best way possible Highly recommend the Tonkotsu Black which includes Chashu, black fungus, egg, green onion, garlic oil. Get the thick noodles; go for the extra egg. You deserve it

Wow! Great ramen! The broth has such a deep flavour, full of umami! Pork broth, mushroom, garlic, all the flavours coming through. Noodles have a good chew, and the pork belly is so soft and flavourful. Its easy to see why there are line ups here.

I think they could have been more generous with the add on toppings. Overall, food was quite good, noodles and broth were tasty. Fried chicken bites could have been nicely complimented with some mayo sauce. Beware, there s not that much option for veggies and menu is quite limited. Ramen dishes could have been more varied for those who do not eat pork.

Simply one of the best ramens I have ever had. Crazy popular place for lunch downtown. Recommend arriving for an early lunch right after they open @ 1100 to get a no-wait table.

It was okay but way too expensive for portions and ingredients. Drink were very well done.

Busy at lunch time, so avoid that time if you can. The ramen is great, but the portions are a bit small. Fast service. Food

Best ramen!! They have really good portion for the price.

Tasty ramen, friendly service

Their gyoza dumplings and deep-fried chicken wings are simply outstanding!!

Yt trap sadly. The chicken next door pretty good tho.

Loved it

For one of the rare times, there was no queue when I passed by this lunchtime. So a friend and I decided to try it. I tried the black garlic tonkotsu soup. That was delicious. My friend doesnt eat pork so she tried the mazemen noodles which were also delicious. My only negative comments are: 1. the almost complete lack of vegetarian or non-pork protein options is inexcusable in 2024 and 2. the high-pitched, incessant and sudden screaming from the waitresses was stressful.

Delicious ramen just like in Tokyo

not great. to be honest for the price, you dont get much. the serving portion and prices are a lot better at Koichi ramen, where you can get way more for a lot less $. i got the shoyu - it didnt taste like anything. overall just bland, no seasoning detected. not at all what i was expecting, really disappointing.

Excellent food! Excellent service, I highly recommend it.

Amazing experience for my first ever Ramen. Thank you!

The waitresses were very welcoming, the food was DELICIOUS and the ramens were full of succulent ingredients.The choice of ramen is not very big but each ramen is mouthwatering.I promise you wont be disappointed with any of them.

Good small Japanese restaurant located in downtown Ottawa. Most of the items has pork of beef so if you are looking into chicken there are less options available. They do have some options for chicken in starters includes fried wings and chicken breast. Food

Very good ramen

This was my first time having ramen, so I dont know how this compares to other restaurants, but I found this restaurant very pleasant. The food arrived quickly, was delicious (I had the tomato ramen and gyoza), and filled me up. The staff were also very nice.

Very tasty, I recommend!

The most delicious place to eat!!!<3

Best ramen place in Ottawa!!!! The BEST.

Nice place! Loved the paintings in the washroom - some kid is very talented

Ramen was good...waiting in line outside and seeing the dead cockroaches and other bugs in their window was less good. Guess we know what lives in the wood benches.

Go there, you will taste the best Ramen of your life! We went there with friends, the servers were very welcoming and the ramen was to die for. I recommend !!!

Although we came when they were fully packed and busy I did not mind the wait at all. The waiters are quick efficient and super friendly. I watched as they took orders, brought food, and cleaned tables as a unit. Very professional and organized. We got sat down and ordered our food with no issue. The food was a bit of a wait but we didnt mind at all as the food was DELICIOUS. We ordered 2 of the tonkatsu ramen, an order of fried chicken, and gyoza. The ramen was so good, the broth itself was great. The eggs that are included in the soup were so yummy. The pork belly was fall apart in your mouth soft. The gyoza was great and the fried chicken that came with lemon was so juicy and soft but crunchy as well. For the wait, everything came out Steaming hot. Definitely enjoyed our dinner here and wished we lived in ottawa to come here more often!

Delicious and quick pick up! Ramen was absolutely fantastic! Thanks

An excellent choice for ramen downtown.

Tonk ramen is 10/10, but the miso one is not my type at all

Great place. The service was phenomenal, the prices were really fair and the environment was super good. I made a review in my IG channel.

Very fast and efficient service plus it tastes pretty darn good. I recommend the miso black ramen.

Had the food at another location as this one is very small. Thats the only thing that is bad about this location.

Excellent Ramen and a must soup to have on a chilly day. Excellent service too!

Very good ramen! Nice decor, good service. Generous portions, you have to be hungry.

Great food! Great staff! Go here for great Ramen. So tasty!

Fantastic food and service! Very busy though and did have to wait outside for 20 minutes to get seating. The seating we got was also right next to the door which continuously drafted in cold air from the people looking for a spot. Nice place - just don t get the table by the door and maybe call ahead to see how busy it is! My only disappointment with this place was that their Genmaicha was just a regular grocery store teabag and not loose leaf as I had expected and the cup it came in smelled like soap and made the drink taste like it too. Vegetarian options: Had a vegetarian in our group and they were very happy with the options and found the vegetarian ramen delicious.

This place was delicious. Had the thin noodle tonkotsu black ramen broth was tasty, meat was tender, and noodles were cooked just right. Chili oil was on point. Server was so nice and attentive. Will be coming back again.

Oh my gosh, where do I start? I normally don t write reviews - like ever, but this place was such a nice experience. Not only was the food authentic, affordable and yummy, but the service was probably the best I ve ever had in my life. My friend and I walked in and first thing we were greeting by the staff, I was honestly shocked as normally when entering a restaurant you re just seated. The staff here was incredibly friendly and the service was very very quick. One small criticism I would give is to add more vegetarian options. I highly recommend giving this place a go :)

I stopped by Santosei Ramen downtown a while ago. The place had a fairly relaxed and lively atmosphere and service was good. In terms of food, I tried the Tonkotsu Black with thin noodles. The soup was rich and garlicky, the tonkotsu had a nice barbecued flavour, and the noodles had a nice crunch and soaked up the soup as intended. The value was really good as well considering the quality, quantity, and other places in the area so I d give it 9/10

The door handle has been broken so many times. Tonight someone was pushing a stroller out of the door and the door handle came off again, both the father and my boyfriend held the broken door handle for the family to take the stroller out of the restaurant . When we first got to the restaurant we told the staff wed order takeout, she said she would come back to take our order in 5 minutes, she never did. We waited for another 15 minutes and she totally forgot about us. We waited for so long for someone to take our takeout order that we ended up having a table to dine in. The staff was busy fixing the door handle and didnt come to take our order for another 10 minutes, at that point we lost our patience. We were served water only after we asked for the bill. I highly recommend the restaurant to reorganize their operations flow to make everything more efficient.

Portion too little, still feel hungry after one ramen.

Really good ramen! Cozy vibes. Well priced. Everyone was super kind!

Tiny place. Excellent ramen served by courteous staff. Would have simply appreciated the opportunity to order some kimchi which would be a good addition to the menu. Food

Good place for a good Japanese-style noodle soup with good broth. Try plum wine!

My favorite ramen place. Extremely fast service/wait times so dont let the line ups outside discourage you. Their Tonkotsu Black Ramen is my favorite and their zangi is delicious and crispy. Yummy gyoza as well. Its also very filling for the prices so its totally worth the wait + the difficulty finding parking. I try to dine in once a week if I can. Best ramen in Ottawa! Parking: Paid parking free after like 6 on Laurier right beside the restaurant

What a wonderful ramen place! You get greeted by everyone in Japanese both when you enter and a thank you for visiting when you leave full and satisfied! I tried the Tonkotsu Black (pork in a garlic oil base) with thick noodles and all I can say is an explosion of flavours! Everything balances together in a myriad of flavours! I would certainly come again and try another dish! Thank you!

Delicious and affordable

Goooood ramen.

Decent but certainly not worth waiting in line in the cold, there are other ramen places around which are just as good which arent as busy.

The food has a lot of taste! 100% recommend! The best Ramen place in Ottawa