Pi Co. Pizza Bar in Ottawa

170 Metcalfe St, Ottawa, ON K2P 1P3, Canada

★★★★☆
(259 reviews)
Categories: Restaurant

About

At Pi Co. we hand stretch our dough fresh and right in front of the customer before allowing them the pleasure of choosing amongst +50 gourmet toppings from our pizza bar. Our steaming hot, thin crust, Neapolitan pizzas are crafted and cooked before your eyes in 90 seconds and are undeniably the best in the city!

Website
pi-co.ca
Address
170 Metcalfe St, Ottawa, ON K2P 1P3, Canada
Plus Code
C894+J6 Somerset, Ottawa, ON, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–9 PM
Tuesday
11 AM–9 PM
Wednesday
11 AM–9 PM
Thursday
11 AM–9 PM
Friday
11 AM–10 PM
Saturday
11 AM–10 PM
Sunday
11 AM–9 PM

Services

Service options
No-contact delivery Delivery On-site services Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Late-night food Salad bar Vegetarian options Wine
Dining options
Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual
Crowd
Family friendly Groups LGBTQ+ friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments
Children
Good for kids High chairs

Photos

Reviews

4.2
★★★★☆
259 reviews

Most Mentioned

price (25) oven (11) toppings (11) margherita (11) gluten free (9) cheese (9) dough (8) crust (7) neapolitan pizza (5) craft (5)
5 stars
184
4 stars
18
3 stars
19
2 stars
11
1 stars
27
★★★★★
June 19, 2024

5 ⭐. Something about the dough. Very chewy, in a nice way, dough. Crust is the star of this pizza. You got to try it.

January 12, 2024

I’m a big fan of pizza PI CO, I tried different branches in Toronto. Today, I travelled to Ottawa and for my lunch I ordered a craft yours pizza which is I can decide the toppings. This store doesn’t have mushroom!! Any sausage!!. I asked tho have mozzarella and a kind of other cheese but he didn’t do that when I opened the box O reallized it. As you can in the picture you can see some small pepperoni

★★★★★
July 10, 2023

We went to this PiCo branch on Canada day! It was among the few restaurants that were open, and we are glad it was! It was just us dining in, so it was quiet and cool! There was only one lady who was taking orders and making them, but she managed just fine. The pizzas were reasonably priced and delicious. Highly recommend!

★★★★★
May 14, 2023

Pizza with a real gluten-free dough?! Bubbly and fresh. This surpassed my expectations. Customer service was friendly and pleasant. Also added on vegan cheese. Best pizza I've eaten catering to gluten and dairy intolerance that is not a cauliflower dough! I'll be back ~ Arnold Schwarzenegger

★★★★
July 28, 2022

Good pizza. Ordered the Craft Yours Regular Dough, garlic bread and Craft Your Sweet Pi. Overall very good. The garlic bread was tasty as was the pizza. I really enjoyed the little char on the bottom of the pizza. I also ordered the Caesar sauce, tomato sauce, pesto sauce and white sauce. Only the Caesar sauce was good. The other three lacked flavour and were way too watery. Definitely a good place for pizza.

★★★
May 24, 2022

It looks and tastes delicious, pizza was fresh, no frozen ingredients, wood oven pizza. I loved the charred flavour. Maybe I didn’t read the instructions but I guess I was supposed to reheat it?! My issue was that the pizza and garlic bread was really chewy. Don’t think reheating would’ve made much difference. It probably tastes better fresh. I was disappointed by the garlic bread. It was basically bread with no hint of garlic. Perhaps that’s how they make garlic bread or the garlic got burnt, not what I was expecting. The chili olive oil was amazing! Loved it. Perhaps next time I’ll try the pizza in person cause I really enjoyed the flavour but I didn’t enjoy the bread being chewy.

March 24, 2022

Even Pizza Pizza is better quality. Burnt crust and underside so every bite tastes like carbon, soggy dough that can't hold up the weight of its own toppings, and a measly amount of cheese. It was also delivered 40 minutes ahead of my preorder time. Feels like they just threw everything together and fired it at max temp to get it out of the door ASAP instead of letting it cook properly.

★★★★
March 1, 2021

Yummy tasting pizza with affordable pricing. Their crust has a nice crisp and chewiness to it. Thickness of their pizzas vary depending on the day and toppings it seems. Lots of options for fresh toppings when making your own pie. Highly recommend getting their homemade Caesar dip- a must to have with your ‘za!

★★★★★
Local Guide
November 25, 2024

Delicious!!!

★★★★★
November 23, 2024

Amazing dough, amazing toppings, amazing pizza. Can t believe I m saying this about ANY Ottawa restaurant, but this location s better than the Toronto downtown one.

★★★★★
November 23, 2024

Been here 5 times within 3 weeks! Cant get enough. The main guy is super funny as well! Try the Camden it s amazing

★★★★★
Local Guide
November 23, 2024

Delicious pizza with a perfect crust

★★★★★
Local Guide
October 23, 2024

Its probably the best value for an oven baked pi in the city. Its fast food artisan pizza. Solid af if ask me. Wheelchair accessibility: Good sized bathroom

★★★★
Local Guide
September 23, 2024

Pretty good deal when you get adding a large amount of toppings. Wish the staff were a little more friendly though.

★★★★★
August 23, 2024

The pizza was made in 4 mins. The cheese was stringy the crust was perfect and the service is nice

Local Guide
August 23, 2024

Ordered online and showed the pick up time 15 mins but it took them 45 minutes to make the order.

★★★★★
August 23, 2024

Reading these reviews are Hillarious. Its absolutely hysterical when people give one-star reviews just because they had to wait a few minutes for a mouth-watering pie! Real connoisseurs totally get the humor in how some folks cant fathom that good things take time. What a comedy goldmine!

August 23, 2024

Ordered a grilled chicken salad and it came with no chicken and lumpy salad dressing. This place is an expensive ripoff.

★★★★★
Local Guide
August 23, 2024

Vegetarian options: Vegetarian options for toppings include onion, bell peppers, mushroom, jalapeños, corn, broccoli, spinach, olives, pineapple, choice in multiple sauces and multiple cheese option available Food

★★★
Local Guide
July 23, 2024

I ve been to Pi Co in Toronto and this particular location doesn t live up to its expectations.

★★★★★
Local Guide
July 23, 2024

I ve had a few pizzas from Pi Co in Toronto before and they ve always been great however I went to this store in Ottawa and it was the best one I ve had. The crust was puffed up and cooked to perfection. The service was fantastic with the cashier providing a take out box in case I didn t finish the pizza. Fantastic pizza at a great price too.

★★★★★
Local Guide
July 23, 2024

Nice pizza. Nice crew . Calm place

Local Guide
July 23, 2024

Its good but very pricy for the portions they give. I can literally count the meat and mushrooms on this thing

★★★★★
June 23, 2024

I placed a large online order for 7 different pizzas for pickup on Sunday June 9, 1pm. I received text notifications confirming my order and pickup time. However when I arrived, our order was still in progress and was told it would not be ready for 12-15 min. The young man preparing our order explained he was working alone, but back up staff was coming. The point I want to make is he handled our disappointment graciously and honestly. It was obvious he was doing his best. The pizza was late but his honesty and effort more than made up for the delay. The pizza was delicious.

★★★★★
May 23, 2024

Delicious

★★★
April 23, 2024

Overpriced, not that tasty, understaffed

★★★★★
Local Guide
April 23, 2024

Delicious pizza at reasonable prices for being freshly made. Staff was super friendly and gave excellent service!

★★★★★
April 23, 2024

Love this place!!!

★★★★★
April 23, 2024

Tried Pi Co for my first time today and the gluten free pizza was SO good. Its rare a gluten free pizza has a fluffy crust, such a treat! My partner also enjoyed his regular full of gluten pizza. Staff were great and very helpful. Super quick as well. Will definitely return to this spot when I am in Ottawa next!

★★★★★
March 23, 2024

Incredible fresh baked pizza, staff are super friendly and helpful.

★★★★★
March 23, 2024

10/10 pizzaa honestly might be in top 2! Staff was also super kind Recommended dishes

★★★★★
March 23, 2024

Great pizza

★★★★★
March 23, 2024

10/10 pizza and 11/10 service!! always fast and friendly!! :) can t recommend enough!

★★★★★
March 23, 2024

Chris and the whole team are great!!

★★★★★
January 23, 2024

This is probably the greatest pizza I have ever eaten. I ate the margherita pizza, it was absolutely amazing. Super high quality.

★★★★★
January 23, 2024

Want excellent, high quality Artisan style Pizza? Great staff with an eye for detail? Free WiFi to catch up social? Pi Co is your go to Pizza place. Even has a salad bar with amazing options for those who want a vegetarian experience! Vegetarian options: For Pizza and Salads! Dietary restrictions: Vegan Cheese and Vegan pepperoni, and Glutan free dough! Parking: Not much parking Downtown Ottawa. Kid-friendliness: Child Friendly options too, small bites and simple pizzas! Wheelchair accessibility: Has wheelchair accessible bathroom, along with handicap aid door openers.

★★★★★
December 23, 2023

Great service. Incredible quality. Best Margherita pizza ever! Thank you so much!

Local Guide
December 23, 2023

Unfortunately the pizza was very bland. The 2 staff working did not acknowledge me and there was only one customer in front of me. After waiting around for about 10 minutes, one staff member asked what did I want to order. Given that I only had a 30min lunch break, I did not have time to leave elsewhere, and just ordered their bland special Margherita Basil pizza. For the price and service, it was not worth it.

★★★★★
Local Guide
December 23, 2023

Quick, yummy pizza!

★★★★★
December 23, 2023

Delicious- service was great, personality was great and time waiting was minimal

★★
December 23, 2023

really disappointing, soggy crust and toppings are not tasty :(

Local Guide
December 23, 2023

We order from this place, up to 2 times a week. Their salads WERE great. Just ordered 3 of them. The dressing containers were in the actual box, my buddy got dressing x 2. Have a look. Contacted Uber eats, they gave me a $5 credit. Whoopee! Called PiCo on Metcalfe, Manager says there was nothing he can do. Bye Bye PiCo. Brutal. Train your staff.

★★★★★
Local Guide
December 23, 2023

Went with a few friends. The food was fast and good. Service was polite. Highly recommend.

★★★★★
December 23, 2023

Has been my go to spot for a while now. Never a let down and very good.

★★★★★
December 23, 2023

Its the best Ive ever had in my entire life

★★★★★
December 23, 2023

Great food and great staff!

★★★★★
December 23, 2023

Amazing pizza amazing people!

★★★★★
Local Guide
December 23, 2023

Love this location and their pizzas! I order ahead for pick up and they are always made exactly how it was requested. My only issue is that there is no tip option when paying ahead online for pick up. Please add the option. As a former server, I know the importance of tips, especially when the service is excellent!

★★★★★
Local Guide
December 23, 2023

Really great and high quality selection of toppings. Pizza base is easily one of the best in Ottawa. Would recommend!

★★
December 23, 2023

Order cancelled no reason given

December 23, 2023

The worst Margarita pizza I have ever had. The pizza crust was carbonized and the entire pizza tastes bitter. And it s very difficult to chew.

★★★
Local Guide
December 23, 2023

Dont get me wrong, its good. But pretty average. Not something Id go out of my way to way or recommend. But if I work in the area, Id grab a pie every once in awhile. Chili oil game was weak af though. Was just straight unflavoured oil

Local Guide
December 23, 2023

Shocked over this I ve never had an issue with PiCo before but I ordered through UberEats and when I receive the pizza (sealed in the box) I found a dead moth right in the middle of my pizza ?? When I called the store the supervisor didn t provide a solution. The box was sealed by them with the moth inside and arrived with the seal intact. You can tell they don t care about the quality of their food if they re not even giving it a final check before sending it out.

★★★★★
Local Guide
December 23, 2023

Like this place. Coming from Italy this is one of the few pizza that resembles authentic napoleon pizza. Some are a bit oily though .

Local Guide
December 23, 2023

Ordered from a UberEats. Got my order relatively quickly as I don t live far from location. Our salads were all arugula, with a couple of pieces of beets and mozzarella. Not worth $9! The pizzas were cold, bizarre looking and even the basil looked old. I used to get this and it was so good this is an epic disappointment and I cannot recommend. There are way better in Ottawa. Save your money.

★★★
Local Guide
December 23, 2023

Ordered from Doordash to try them out for the first time. Flavor was definitely there but ingredients were lacking as showing in picture. It was mainly crust even though the crust was quite delicious. Just could have been executed a little bit better in my opinion.

★★★★
Local Guide
December 23, 2023

Build your own pizza with unlimited toppings for 17$. Im happy that there are options for vegan cheese and vegan pepperoni, but unfortunately its 2$ extra for the vegan cheese. Theres a wide variety of toppings and the crust is delicious - it tastes like a fancy Italian restaurant-style pizza but its made so quickly!

★★★★★
December 23, 2023

Dietary restrictions: Excellent gluten free crust and vegan cheese. We were very impressed! Food

★★★★★
Local Guide
December 23, 2023

Speedy, yummy pizzas! Can t wait to return. Food

★★★★★
December 23, 2023

As an Italian-born man. It was the best Margherita in Canada i have ever tried.

★★★★★
December 23, 2023

Very tasty authentic pizzas for a good price!! It was very busy and they really tried their best to serve everyone quickly even though orders kept coming in

★★★★★
Local Guide
December 23, 2023

Pizza was delicious - like in Italy!!

★★★★★
Local Guide
December 23, 2023

The margherita pizza is delicious- simple & tasty the salad was fresh too but that chocolate chip cookie?!? Why is it so addicting? Must-try. I ordered from Uber eats and then again 2 more times the week afterwards. It s that good, and that affordable. Food arrives warm too & I m not in the area. Definitely recommend ordering for convenience.

★★★★
Local Guide
December 23, 2023

Tried out Pi Co Pizza with a couple friends the other day. We ordered three regular Craft Pizzas with which you can have as many toppings as you want, each for $17.00 + taxes. Thin crust pizza, not greasy at all. Toppings are just average though. Nice clean place. Helpful staff.

Local Guide
December 23, 2023

Tasty pizzas, but its advertised heavily as gluten-free. Cross contamination everywhere! Same gloves, flour covered counters, and pizza oven as the regular pizzas.

★★★★★
Local Guide
December 23, 2023

Excellent, light pizza. Delicious toppings. Wonderful atmosphere. Friendly and efficient staff.

★★★★
December 23, 2023

Delicious pizza, but pricey

December 23, 2023

Ordered pizza and a salad. Pizza wasnt cut properly, so when you went for a slice it just tore. And for the salad, they gave a container of straight olive oil. Who the hell wants that? Terrible waste of money, will never order again.

★★★★★
Local Guide
December 23, 2023

Chris from Pi Co makes amazing pizza. Food is consistently excellent. My new favorite pizza hands down

★★★★★
December 23, 2023

Great Pizza and very friendly staff

★★★★★
Local Guide
December 23, 2023

Had the Danforth...Excellent fast pizza

★★★★★
Local Guide
December 23, 2023

Amazing people and manager. Dietary restrictions: Vegan options Food : 5/5 |

★★★★★
December 23, 2023

Best pizza place in Ottawa!!!! Chris makes the best pizza and is the nicest guy!!!

★★★
Local Guide
December 23, 2023

Food is good but staff are ethically challenged. Ordered with Ubereats two items advertised as two for one. The order arrives and both free items are missing. I call the restaurant and, after pointing out the error and them admitting to the error, literally asked so why are you calling? Is there any chance i can get the food I ordered and you honor your end of the deal? No, youll have to order online. UN$@#$in real. Dont bother ordering any 2 for 1 deals with this restaurant via any delivery apps, they simply wont honor it and insult you when you follow up. Despite your quality food, you wont he getting my business again.

★★★★
Local Guide
December 23, 2023

I love that you can get unlimited toppings on your pizza. It makes it fun and different experience every time. You think it s going to be DELICIOUS but it s just delicious.

★★★★★
December 23, 2023

Good food, kind staff, and chill atmosphere

★★★★★
Local Guide
December 23, 2022

I was super excited when PiCo opened in Ottawa! It s super good and the gluten free crust is really good!

★★★★★
December 23, 2022

You can t tell they re gluten free crust is gf, it s super good!

★★★
Local Guide
December 23, 2022

Friendly staff & tasty pizzas. Unfortunately they were late for a pickup.

December 23, 2022

Customer service ??? Saturday 5:45pm The staff may perhaps be mute or robots not sure. When someone walks in try hello, for pick up or new order Hello, what can we get started Hi, welcome to Pico how can I help you just a couple of suggestions. Instead the feeling was, I hate my job, I m so annoyed and don t care about the customers.

★★★★★
December 23, 2022

Ordered through the app and I was not disappointed, best pizza I had in a long time !!

★★★★★
December 23, 2022

Always delicious food! Fast and friendly service!

★★★
Local Guide
December 23, 2022

I got the chance to check out PiCo today for lunch. Overall, this was a mixed experience. The restaurant was neat and tidy, but no one was tending to the front when I first arrived. It was not a long wait for the employee to come out from the back. The employee worked quickly, which caused a tearing in the dough. I think that the toppings were put on fairly lightly. There was a comparison picture next to where she was working and there was about half amount on mine. The pizza ended up being slightly undercooked. The cheese had not fully melted, and the crust was mostly cooked through, but spots were a touch raw. The pizza was alright, I feel as though it would have been better if the employee took a small bit of extra time for some care. For almost $20 after tax, this is not a worth it stop.

★★★★★
December 23, 2022

One of the only places open during the freedom rally! Thank you for the pizza and warm hospitality!

★★★★★
Local Guide
December 23, 2022

Amazing pizza. Incredible owners! Love the place, will visit every time I come downtown. They rock!

★★★★★
December 23, 2022

Amazing friendly service and absolutely delicious pizza!!!

★★★★★
December 23, 2022

Awesome food great staff thanks for the hospitality

★★★★★
December 23, 2022

Visited Ottawa today and had a great experience at this location. Staff was awesome and very welcoming! Pizza was also great. Thanks for having us!

★★★★★
Local Guide
December 23, 2022

My absolute go to any time you need pizza quick or for a light meal. Its been amazing since theyve opened and always an unbeatable price point. Not sure how they get the crust so perfect but always pleased. Thank you so much for the great food and excellent service!

★★★★★
December 23, 2022

Staff is amazing, especially Chris! Pizza was delicious.

★★★★★
December 23, 2022

My man Chris took care of us! Best PICO in town. Go enjoy some fresh pizza my internet friends. God bless

★★★★★
December 23, 2022

Incredible Pi.. Amazing people, Thanks Chris..

★★★★★
December 23, 2022

Great pizza and great staff. Not oppressing the non vaccinated!

Local Guide
December 23, 2022

Is supporting the occupation of Ottawa, will never order from here again.

★★★★★
December 23, 2022

Chris was great...also he was open when others werent very clean great pizza

★★★★★
Local Guide
December 23, 2022

A real subway for pizzas!!! I was so happy and relieved to be able to go in and eat inside, without a health pass. During my visits to Ottawa for the freedom convoy, there are so many companies that are pro-choice. Be respectful, enter with a max and they will welcome you. This pizza and this little beer tasted inside was succulent and very appreciated. Beautiful, clean and warm place!

December 23, 2022

This Pi Co routinely gets orders wrong (missing toppings), takes longer than normal, and forgets to include entire items within an order. Much prefer the Westboro location which is a shame because this one is far closer.

★★★★★
Local Guide
December 23, 2022

Amazing food, clean establishment, outstanding customer service but the most important thing about this place was the friends I feel I made there <3 Spoil yourself with this amazing treat!

★★★★★
December 23, 2022

Pizza is SOO Good, Fresh. Chris was really friendly. Dont forget to try their Garlic dipping sauce, you should sell it in a bottle!! 10 Stars!

★★★★★
Local Guide
December 23, 2022

First time here. My wife and I were blown away with the staff, vegan options and for being open. Thank you so much and much love

★★★★★
December 23, 2022

I really enjoyed the food here. Seeing your pizza made fresh in front of you is a unique and nice experience. The staff was very friendly and welcoming as well. Will definitely be coming back!

★★★★★
Local Guide
December 23, 2022

Amazing pizza

★★★★★
December 23, 2022

I came out to visit some family and heard some good things about PiCo Pizza Bar. They exceeded the expectations in quality and the customer service was fantastic. Highly recommend

★★★★★
December 23, 2022

Authentic stone baked pizza! Absolutely love the fact that I can choose my own fresh toppings and watch the whole process, which by the way took about 10-15 minutes! Super fresh

★★★★
December 23, 2022

As much as I love this place today they served me raw dough. They tend to change the staff often and there is not one person managing and making sure the 18 dollar pizza is not raw ahahah.

★★★★★
Local Guide
December 23, 2022

Super yummy and customizable. Ive ordered a few times and their food is wonderful and has many healthy options with abundant variety.

★★★
Local Guide
December 23, 2022

The pizza is amazing, but the lady that owns (I think?) the Metcalfe location was pretty rude. Ordered and paid online and when we got there the young men were willing to turn the oven back on but she came to the front and just said no we cant do it, and even though I asked for a refund on my credit card she put it on a gift card and refused to just put it back on my card. Not impressed with her. My main issue is that she effectively forced me to have to come back. The young men were very kind and their pizza is great, so it could be worse.

★★★★★
December 23, 2022

Fire oven pizza with excellent customer service

★★★★★
December 23, 2022

Amazing pizza! Super tasty and great dough! We went there today. We ordered, they prepared, we received and paid for our pizza in a matter of like approx 5 minutes. Great service and super friendly staff. If you like a fast and GOOD pizza this a a great spot.

★★★★★
December 23, 2022

the pizza was awesome, great customer service and i got my pizza like 2 minutes after i ordered!! love this place.

★★★★★
Local Guide
December 23, 2022

Just tried this place out. The pizza was very authentic. Thin and baked to perfection. They only have one size and it s cut into 4 slices. I think it s only enough for one person. Their garlic sauce is amazing

December 23, 2022

Don t order from uber eats take more then 1week

December 23, 2022

So disappointing, ordered a ceaser salad (with extra chicken) and there was maybe two or three small slivers of chicken. Not to mention the chicken tasted like sea food. Also ordered garlic bread which was just plain bread and a single garlic clove on it. It was burnt and just not good at all. I do not recommend their salad bar at all.

★★
Local Guide
December 23, 2022

Pizza is somehow both burnt and undercooked at the same time...a miracle of science! Crust was charred but middle was still dough-y and the mushroom and peppers were still raw on top. Really weird experience.

★★★★★
December 23, 2022

Its was amazing service and delicious food keep going guys

★★★★★
December 23, 2022

Pizza was amazing! A must try!!!

★★★★★
December 23, 2022

Love the food, great service too.

★★★★★
Local Guide
December 23, 2022

Great pizza

★★★★★
December 23, 2022

The pizza is filling. Yummy yummy.

December 23, 2022

I love their burnt pizza. Ask them to top your pizza with five dollar bills before they put it in the oven. Burning money is great.

★★★★★
Local Guide
December 23, 2022

Delicious pizza, clean space quick service definitely stop by when you visit the ottawa.

★★★★★
Local Guide
December 23, 2022

Really nice employees, very kind and helpful. The pizza is fast to prepare, you can choose how to be prepared, it took literally 3 minutes to be baked in the oven, nice place in downtown where you can eat for a small price, get your order ready in minutes and taste fresh pizza, surely not like the Italian original pizzas but for sure more tasty than the overpriced restaurants that offer mainly fries, Ive never eaten more fries that in a downtown Ottawa restaurant.

★★
Local Guide
December 23, 2022

The gluten-free pizza crust is amazing. One of the best in Ottawa. Second time ordering from PiCo (first was Richmond st) and was really disappointed. The pizza was great, but missing the dipping sauce. Ordered the beet caprese, and got a container of arugula, a handful of beets and 4, max 5 pieces of basil. No Fior de latte. The order felt very lazy and rushed which is really disappointing.

★★★
December 23, 2022

Kinda like the Subway of pizzas. Hit or miss. The kids put the pizza together in front of you, and bake in the pizza oven. Very quick. But mine was undercooked- doughy - cold chicken.

December 23, 2022

Burnt, love the taste of ash lol

December 23, 2022

paid $15 for a terrible caesar salad on saturday. Croutons were soft and tasted strange. no bacon on the salad. and the dressing on the side wasnt enough to cover the whole salad when i tossed it myself. staff was nice but i was seriously disappointed with my lunch, especially for the price point. probably wont return. *edit since I don t see an option to reply. I understand the croutons are kept on line with the other salad ingredients but my croutons were not crispy, they were soft and a bit moist, like they had been refrigerated. Maybe it was a quality control issue that day. I also remember the salad usually comes with tomato because I requested no tomato when I ordered it. I wish the salad had included bacon. Because with the soft croutons, and insufficient amount of dressing the salad was not tasty and I regretted ordering it. Especially for $15. I m not asking for more than a sorry you didn t enjoy your experience at our restaurant

★★★★★
Local Guide
December 23, 2022

PiCo craft your own unlimited toppings. Very delicious, fresh out of the oven. We over did it with the toppings. Staff was busy with takeout orders.

December 23, 2022

The staff there are so strange every time I go. Reply: I went in and was dismissingly told I had to wait 15 minutes to place my order for reasons I still don t understand. After more than 20 mins of sitting there politely reading news on my phone and being ignored by the staff, I looked up and made eye contact with one of the employees who told another in the back I was still waiting and she came out and apologized and began taking my order. When the pizza was done, a different employee cut it and left it out of reach on the counter and I proceeded to stand there for several more minutes as they had what seemed to be heated conversations about stacks of plastic trays. I asked excuse me, but is that my pizza? And then the forgetful lady who prepared it seemed to chastise the one who cut it and quietly left it there and again apologized and handed me the pizza. This was very similar to my previous experience in which I was largely ignored through each step of the process and made to feel like a burden and that I entered the twilight zone and had to beg for my pizza at each step, the final product of which was pretty great, to be fair, probably why I keep putting myself through this treatment. I m not confrontational and I m pretty sure this is the first and only review I ve ever made online because I was made to feel so embarrassed having to beg for my order over the course of almost 45 minutes. It was incredibly cringey.

★★★★★
December 23, 2022

Great service food was excellent

★★★
December 23, 2022

Great pizza and love the choice of toppings. Unfortunately, I am not sure if the gluten free pizza is safe for celiacs. I called and confirmed with the chef that the pizza was gluten free with gluten free ingredients as I was treating my girlfriend to an anniversary dinner, to which he ensured that it is safe. However, after my girlfriend ate the pizza she became very sick and got a gluten reaction. It was possibly the case of cross contamination where the gluten free pizza could have been prepared and cooked in the same area as other pizzas, or regular flour in the air contaminating it. If proper precautions are taken to avoid cross contamination and having designated stations for preparing gluten free pizzas, this would be a great place to enjoy gluten free pizza!

★★★
December 23, 2022

Good idea, poor execution. Good taste but service it is very slow. Even if you order ahead of time I often still have to wait 10-20 minutes extra after the time they say it will be ready to actually get my order. Glad they have a gluten free option but definitely high chance of cross contamination so be careful. Price is a little on the expensive side but I guess most places are these days. Could be a 5 start but still some work to do.

★★★★★
December 23, 2021

Great food, great staff!! Highly recommended.

★★★★★
Local Guide
December 23, 2021

Best pizza in Ottawa! Friendly staff and great customer service. I recommend placing your order and taking our vs having it delivered as that is all part of the experience. Your mouth waters as soon as you walk in! You get to customize your pizza starting from the freshly made dough, the type of sauce, a variety of cheeses, and a wide variety of toppings. Everything made fresh to order right in front of your eyes, and you get to choose if you want more or less of any particular ingredient. The only problems we had was having to wait until we got home to eat it! I highly recommend Pi Co. for anyone that loves fresh thin crust pizza.

★★★★★
Local Guide
December 23, 2021

Love it! Delicious is understatement...trying to find words to this do justice. Authentic Italian Napolitano pizza in the heart of Ottawa the best of best and just order the margherita original!

★★★★★
Local Guide
December 23, 2021

Fresh, delicious, and the best GF dough!

★★★★
Local Guide
December 23, 2021

Good for Neapolitan pizza but slow at fulfilling orders. Order ready 10 minutes after schedule time. A bag to carry home 2 pizzas and salad would have been good. Side salad is nice but a poor value.

★★★★★
December 23, 2021

Excellent pizza & service. If youre looking for a more traditional style of pizza, look no further than these folks. Absolutely destroys pizza chain pizza. In response to the people complaining about soggy pizza, maybe dont put 6 heavy toppings?¿?¿? Veggies are made up of mostly water, cheese is oily, meat is greasy. Choose your toppings wisely, there is a reason pizza shops will recommend preset pizzas.

★★★★★
Local Guide
December 23, 2021

Amazing pizzas, really high quality dough (the thin kind but not hard), and super fresh ingredients!

★★★★★
Local Guide
December 23, 2021

This is by far My Favourite and go-to pizza place for gourmet pizza! Prices are amazing, they have a wide variety of toppings which are high in quality and always looking fresh (even right before close). I really enjoy their unlimited toppings deal, but the best part is how quickly they can make your pizza. Unlike many other gourmet pizzarias which make pizza in an outdated stone fire oven, the platform of their oven rotates for an even and fast cook! Ive visited both the Metcalfe and Rideau St. locations. Both gave me amazing customer service, and a high quality artisan personal pizza. The staff was very friendly and welcoming at both locations (even right before close). They took their time on my pizza, making sure it was a perfect circle after rolling it out, but also in the distribution and portioning of my toppings...theyre Not stingy If you havent tried it, its a must. Compared to other gourmet pizzarias in Ottawa, this one is The better & more affordable options in terms of quality. 5stars because whenever co-workers or friends ask for a recommendation for a good pizza place to order from, its the first that comes to mind. Only critique is maybe cut pizza into 6 or 8 slices instead of 4?

★★★
Local Guide
December 23, 2021

Tastes, looks, and is delicious. The ingredients are so simple theyre prepared right in front of you, as you go. However, the crust was soft and the pizza was very soggy it was as if I dipped it in water. Great concept, execution... subpar.

★★
December 23, 2021

Went there about 2 months ago, the owner was there. Got back to my hotel and was delighted! Went there 30 minutes ago. The crust was burnt underneath and on the sides. I mean charred and black. Horrible. Not ever going back. I had sent some of my colleagues there and they were disappointed - now I know why.

★★★★★
Local Guide
December 23, 2021

Great yummy pizza! Nice location and the restaurant is very modern.

★★★★★
Local Guide
December 23, 2021

Come in for pick up one every couple weeks, pizza is always cooked perfectly and can t go wrong with unlimited toppings. Staff are always friendly as well.

★★★★★
December 23, 2021

Pi Co was a great discovery as a pizza lover in Ottawa. Anyone moving here from Montreal or Quebec City will know Pizzeria 900 and these pies are the same. Beyond -thin crust so the toppings are the main course - with a medium-thick surrounding crust you can dip in your favourite olive oil. The Margherita and the Danforth are my fave standards, but you also have a gazillion combinations you can invent.... here is one of my favourites: Pesto Sauce Shredded Cheddar Shredded Mozzarella Arugula Red Onion Roasted Red Peppers Spicy Sopressatta

★★★★★
December 23, 2021

Great pizza, great selection of ingredients, friendly helpful staff.

★★★★★
December 23, 2021

Such amazing vegan pizza!!!

★★★★
Local Guide
December 23, 2021

To whoever runs this place, hire a second person to work during rush hour! Fantastic pizza but the poor person working alone is always overwhelmed with online orders and walk-ins. I eat here all the time since I work downtown and Ive seen countless amounts of people leave after seeing the line-up or waiting for 30 minutes at the door. Best pizza around though, made fresh in front of you and a great selection of toppings!

★★★★★
December 23, 2021

Ive tried the Danforth and the sherway and they were delicious! Crust is authentic, toppings are fresh and yummy. My goal is to try each pizza! Everyone should try it

★★★★★
December 23, 2021

10/10 would recommend. Great pizza

★★★★★
December 23, 2021

Delicious pizza

★★★★★
December 23, 2021

Amazing Food with friendly staff

★★★★★
December 23, 2021

Tasty pizza and amazing staff!!

★★★★★
Local Guide
December 23, 2021

Tasty!

★★★★★
December 23, 2021

Amazing pizza! Great gluten free curst & dairy free options. An all around good time!

★★★★★
December 23, 2021

Amazing food and amazing service, super efficient staff team

★★★★★
December 23, 2021

Pizza was amazing! Definetely reccomend!

★★★★★
December 23, 2021

My new favourite pizza in Ottawa! Everything Ive tried so far, Ive loved (Yorkville Special, The Adelaide). Highly recommend!

★★★★
Local Guide
December 23, 2021

Originally posted as 5 stars. Great 99% of the time; depending on whos making the pizza.

★★★★★
Local Guide
December 23, 2021

The pizza is so so good. The crust is chewy but not too chewy. The topping are well distributed. The hot chili oil is delicious on the crust and the price is very reasonable.

★★★★★
Local Guide
December 23, 2021

Must go restaurant in Ottawa. Very very good value for your money, delicious and fresh food for a cheap price. It was so good my partner and I went back on the day after. The ingredients available to make your own pizza are very diverse, fresh and tasty. Would recommend to anyone and would go back anytime.

★★★★
December 23, 2021

Really good dough and fresh ingredients. Gluten-free dough wasn t available for the time I went, but staff were extremely helpful and friendly

★★★★★
December 23, 2021

EDIT: Initially my review was to express my disappointment in receiving undercooked bacon. I am happy to change my rating to 5 stars, as the response by Chris was incredible and a resolution was provided. It is clear that this company does in fact care for their product, and while mistakes happen they are prompt at fixing them. Will continue to order from them (I recommend their amazing salad bar)

★★★
December 23, 2021

Great Pizza, only rating 3* because they didn t respect my requests for no olives and had to spend a bit of time removing them for my little one. Otherwise would recommend.

★★★★★
Local Guide
December 23, 2021

What a fun yelp elite experience to join their craft your own pizza event! It was my first time coming here. I loved how we got to come at our own time (thank you for the +1), it made it that much more flexible for us to come after a long day at work with a little surprise to look forward to! Staff were very friendly, took their time to introduce how it works with the order, we picked all types of toppings (veggie) and the pizza was literally done in 90 seconds. So quick and so delicious!! Will definitely come back when Im in the area, I loved it! Highly recommend!

★★★★★
Local Guide
December 23, 2021

Great Napolian style pizza. Chris the owner is a great guy, super nice and welcoming. If you like garlic, their roasted garlic is a must have. If you re new to the style of pizza get the Margarita, you can t go wrong.

★★
Local Guide
December 23, 2021

Not good pizza. As stated by many other reviewers, the pizza could use some more time in the oven. It comes out very undercooked which makes for a chewy, doughy experience instead of the crispness youd normally aim for. This is made worse by the fact that the undercooked dough is difficult to cut, so you end up with a thinly scored pizza that you have to tear apart yourself. But getting past the fact that its undercooked, the tomato sauce they use is sweetened which was unexpected and interacted poorly with the fact that none of the toppings were. This was off peak, but after the evening rush, so there were very few orders coming in (and we were the only ones inside). Despite this, because of the fact that only a single person is running the entire place, we still had to wait behind all of the delivery orders which kept arriving while we were there. The person seemed cheery all the way through, but I suspect an extra person could have sped things up so they could do more than one pizza at a time.

December 23, 2021

Ordered the margarita pizza. It was by far the worst pizza ever. Thin, soggy, cold, the dough was undercooked tasted like an eraser if you asked me it did not look like any of their pics. It gave me a bad stomach ache aswell. I do not recommend to anyone. Do not fall for their B1G1 you get what you pay for. $5 a pizza what a joke

★★★★
Local Guide
December 23, 2021

Good pizzas and super fast.

★★★★
December 23, 2021

Good Pizza!

★★★★★
Local Guide
December 23, 2021

Quick and friendly service. We ordered two pizzas and it did not disappoint.

★★★
Local Guide
December 23, 2021

Well, I think we werent very lucky on my orders from PiCo :( the pizzas came almost burnt, and Im not complaining about the marks of the wood oven! After we ate our mouths tasted like we have smoked o.o Seriously, it was so bad, we bought 3 pizzas at the same time and we were sad to be having to eat everything :(((

★★
Local Guide
December 23, 2021

Pizza is decent, but the service is very disappointing. Skimpy on the unlimited salad toppings; clearly poorly trained staff; oh, and we got to see our servers nose (that wasnt covered with a mask) in the midst of a pandemic. Please, at least PRETEND to care about your customers. Better go to Pizza Pizza next time...

Local Guide
December 23, 2021

Tastes like they threw some pizza sauce and cold cheese on some burnt naan bread.

★★★★★
December 23, 2021

Thanx Chris for the great hospitality and pizzas

★★★★★
December 23, 2020

Great pizza and delicious salads! Place is impeccable and well managed! Staff very courteous! Ill recommend this place to all my friends!

★★
Local Guide
December 23, 2020

Very disappointed first order. The two caprese salads, beet and tomato, did not look like the picture posted on site. It was mostly aragula, part of it not fresh. The make your own pizza was missing two ingredients, tomato sauce was very bland and the crust was very chewy. Not sure well give Pico a second chance.

★★★★★
December 23, 2020

Ive been here at least 10x since it opened, staff are super nice and the pizzas fantastic (and probably a bit addictive!)

★★★★★
Local Guide
December 23, 2020

Favourite pizza in town by farr!!! I always go for the classic margherita and this place did not disappoint. I tried they day they oficially opened in Ottawa Meltcafe and I fell in love . The crust is soo fresh and thin ! I also tried the margherita with vegan cheese and i don t know what it is but the sauce or the crust or everything together keeps me daydreaming ! The staff is very friendly and helpful lots of choices and very clean place ! Definitely a place to go in Ottawa and get some yummy pizza

★★★★★
Local Guide
December 23, 2020

Perfect pizzas made just the way you want. Tonnes of unlimited fresh toppings. Arguably one of the BEST gluten free crusts on the planet! Staff super friendly and efficient. 5 stars for sure!

★★★★★
December 23, 2020

Amazing food, with fresh ingredients! Probably one of the best pizzas in Ottawa at the moment. I highly recommend!

★★★★★
Local Guide
December 23, 2020

I LOVE this NEAPOLITAN-style PIZZA uniquely when I can craft my own with my favourite sauces, cheeses and toppings. Also, the SWEET PI is magnificent. The restaurant is very clean and neat looking. I have gotten quick and excellent service.

★★★★★
December 23, 2020

Tasty, and really quick. Ready 5 mins after I called.

★★★★★
Local Guide
December 23, 2020

Make your own is best for vegetarian. Just love the quality of the pizza. I uaually cannot eat more than 2 slices but with Pi Co I can eat the entire pizza. It was a new place when we visited, it has some amazing offers running too. Must try pizza!

★★★★★
December 23, 2020

Very good service! Pizza s are honestly amazing and toppings were super fresh! (Love that the toppings are unlimited).

★★★★
Local Guide
December 23, 2020

First time customer. On a whim. So service was prompt, and pizza it was very fresh and tasty. I love the thin crust and the unlimited toppings (the pricier option). The size of pizza you get is big enough to share with one other person which makes it a very affordable meal for two.

★★★★★
Local Guide
December 23, 2020

Super friendly staff and the pizza was made to perfection! For $14 with unlimited toppings, it s a great deal. There are chairs and tables outside the restaurant as well as limited indoor seating too.

★★★★★
December 23, 2020

This pizza is legit! First time I just got the margarita and it was perfect. Second time I made my own pizza and the topping options are endless. Also, the owner/manager/pizzaiolo was very helpful and clearly knows his way around this oven. TRY THIS PIZZA!

★★
Local Guide
December 23, 2020

i wanted to love this pizza so bad, i tried it twice. both times my pizza was falling apart, it was so soggy it was basically impossible to eat. first time, i had 5-6 toppings and thought maybe i put too many? so i tried only 3 toppings it was literally stuck to the bottom of the box. they offer unlimited toppings but even staff said if you put too many the whole pizza falls apart. the dough was overcooked in some spots and raw in other spots... it also has no flavour. even the chili oil had a plastic-y taste. super disappointed for a small $20 pizza. 2 stars for nice service.

★★★★★
December 23, 2020

Amazing Pizza! Fast, friendly people, best Neapolitan pizza in Ottawa!!

December 23, 2020

I would not recommend this restaurant if ordering through UberEats and if you want fresh pizza. They pre-make pizzas so when you receive it, it s soggy, cold and has instructions to reheat it. Not the quality of food I was expecting when ordering from this overhyped pizza bar. If I wanted frozen pizza I would ve bought some from the grocery store. Very disappointed.

★★★★★
Local Guide
December 23, 2020

Incredible pizza and salads. Wood-fired pizza oven, hand made dough, fresh ingredients for only $14. Highly recommend.

★★★★★
December 23, 2020

Everything amazing about this hand crafted wood fired pizza! Every ingredient you can possibly want on a pizza, the freshest dough, and made right in front of you. Will definitely be back!

★★★★★
Local Guide
December 23, 2020

Great quality pizza!

★★★★★
Local Guide
December 23, 2020

The customer service here was excellent! The girl who took my order was lovely, well spoken, and seemed very enthusiastic about the food. The food itself was also very tasty and well priced!

★★★★★
Local Guide
December 23, 2020

Amazing taste, very friendly service, bathroom was nice and clean

★★★★★
December 23, 2020

Amazing pizza! You can taste the fresh ingredients with every bite. We ordered 2 margherita pizzas and we were not dissapointed. Also received excellent customer service!

★★★★★
Local Guide
December 23, 2020

Aryan was amazing it was my first time here and he helped me out. Definitely will be cool back. 5 stars.

★★★★★
Local Guide
December 23, 2020

A new favorite pizza place of mine. Neopolitan style pizza, ready in ~90 seconds, for $14 unlimited toppings. Good price, perfect sized portion, and good quality & variety of toppings. Really, you cant beat the value here. Highly recommend.

★★★
Local Guide
December 23, 2020

You can t go wrong with their pizza. Great pizza but they never answer the phone. Why have a phone number if you re not going to answer? I ve tried multiple times over the span of 3hours. The staff in-store are great and I mistakenly assumed the same service would be expected via phone. Can t give you 5stars if you can t answer the phone. I needed to order 20 custom pizzas for 6pm. At least Fiazza answered. I ll come back because obviously the pizza is good.

★★★★★
Local Guide
December 23, 2020

Worth it

★★
Local Guide
December 23, 2020

Ingredients and pizza had the potential to be very good. The egg was left very runny and wet. The pizza was so soggy it fell apart and we were left with just the crust in our hand and eating the toppings that were left in the box with a spoon along with pieces of cardboard box.

★★★★★
December 23, 2020

Each Pi Co location brings three of my favourite things: affordability, great customer service, and even better tasting pizza! Cant recommend this place any more to the people I know, but its a restaurant that knows how to leave you smiling. Take a visit when possible and try it for yourself :)