50 Rideau St Level 2, Ottawa, ON K1N 9J7, Canada
Poulet Rouge truly is for those who wish to uphold a healthy lifestyle. We provide the perfect combination of tasty, well-balanced, and generous meals. Our dishes are customizable with fresh, quality ingredients and promptly served by friendly people, at an affordable price. We are excited to serve you!
Yet another fast food chain following suit of charging for extras that weren't extras before while lowering the portions. They didn't have any couscous, so when I ordered the mixed base I was charged extra while being given less chicken on my Rouge bowl! At least the food is still good, and the workers tried to make my experience better. Used to be a regular. Don't plan on coming often anymore, let alone at all. I can find better tasting food for better prices just nearby.
The food choices are extensive, and there is something for everyone. Service was friendly, and the atmosphere was great for people-watching. The price was pretty expensive at $46 for 2.
Excellent take out spot for lunch. Always a good portion size and they don't skimp on the chicken like other healthy lunch places. Lines can get very long during a busy lunch rush. Before 12 and it's much quieter. Although even when busy the staff do a good job of keeping it moving.
Herbs and spices blend, Golden roast with tender meat, Poulet Rouge, pure bliss.
Food is great but they don’t clean the grill at night. I walk thru Rideau around 10pm most nights and I always see old chicken stuck on the grill 🤮🤢 makes me wonder , do they EVER clean the grill ??????? EDIT 3 weeks later and nothing changed. Three weeks ago I made a review. Today I am still disappointed. This photo was taken just now at 10pm. Tuesday June 4 2024. If you care about not getting people sick or having rats infest your grills, I suggest you train your workers about cleanliness and FOOD SAFETY. This is just disgusting
Honestly don't know what more this could do better tbh. Food tastes really good. We both got the couscous instead of rice. Good amount of meat and toppings and everything comes down to $15.47 . The staff at the restaurant is also nice and generous. Definitely one of my favourites. Would have been amazing it it was a dollar or two cheaper but not bad.
This location is in the food court. No compromise on portion size and flavor. Absolute must try. The chicken was tender and bursting with flavors and protein packed. Very filling. If you are not a big eater, it is totally sharable, or there is always the mini bowl option. Price is great for the freshness and value.
What a good experience we had. First the food was fresh. I love the idea of ha ing a choice for dressing, options for items in your salad or quinoa bowl and of course flavor for the chicken. I was so excited I forgot I can only add 6 items, but the guy gave me an extra for free. The chicken was very tender and flavorful. It was fun watching the cook grill the chicken and checking it was cooked well. A cheap & healthy option for someone on the go.
I got a gift card for poulet rouge after the restaurant messed up my order on uber eats. But I can t use the gift card neither at your rideau nor at your st Laurent location because you are having IT issues . It s been over a month now, when will the system be fixed?
St Laurent location much more organized and efficient. Food was still good though
Food was pretty good with fresh cut vegetables
When you order a bowl or salad and the cashier asks avocado puree or Quinoa , they mean would you like to add avocado puree or Quinoa for 1.5$ extra. It wouldve been nice to know that. Also, the avocado puree tasted and smelled funny i wouldnt recommend avocado puree at all. The grilled chicken tasted good and smoky.
Saja is the best worker in there she is so nice to customers, very friendly and quick at serving customers, she should get a raise. Thank you
amazing food. Generous portions and good quality ingredients
Very delicious and well priced healthy food.
I m impressed with their poutine style, great quantity for $$. Good service and helped me with the suggestions friendly staff. Cheat day got better
Amaingg servicee. Wayy better that bayshore
Poulet Rouge is now top tier for me! The food is very tasty, and very nourishing (and still a great price). I m glad for this healthier meal option at the mall
So good, the kids agree :)
The poutine was good Rice not good Chicken tender but nothing exceptional
Just ordered poulet rouge at rideau center from Uber eats and although the uber service was terrible, we found hard sharp plastic bits in the food while eating it.
I had poutine with spicy mayo and sweet zaatar. This is the best in town. It is sooo addictive.
Food was great, service was fine, atmosphere was strange
Tried Poulet Rouge for the first time, and it was awesome. I got the rice bowl with 4 pieces of chicken, and it was so delicious! A healthy option that was affordable and actually tasted good! The service was SUPER fast! All of the employees were kind and helpful from placing the order, choosing the toppings to going back, and asking for a take out bag. A great crew of staff, their managers should be very proud.
Honest people who know how to make their clients smile. First time eating Poulet Rouge and I can t wait to come back
Good food
The food is very good and the prices are pretty good too. I eat here several times a month. Unfortunately the past couple times I ve been there I have observed them handle my food after touching raw chicken bins without changing there gloves or washing there hands
Amazing food!!!
Poulet rouge rideau center Best customer service ever ! Keep going guys
I would definitely recommend this place if you are stopping inside the Rideau Centre. They are always friendly, and super kind. Service and food is always great as well, they never miss!
Excellent food and Majids service was awesome
Ive been a regular to this specific Poulet Rouge for quite a while now and the bowls genuinely never disappoint! You get to choose the sauce, chicken flavor & toppings to go with your bowl which makes it incredibly customizable. The people working there are always really kind and I always enjoy going there once a week when I can (usually on Tuesday or Thursday afternoons)! The bowl itself is very flavorful and the generous portions are well worth the money. Would absolutely recommend and cant wait to come back :)
Delicious food served by friendly and passionate staff. A special thank to the boss Tija and Kamel who are making my experience always incredible.
They make some really juicy chicken that makes their poutine stand out.
Really tasty chicken and well cooked (grilled) , all the other ingredients are healthy and delicious
I was given the wrong chicken on my order - it was clearly a mix up with the chicken meant for another order as the sauce was wrong and the number of pieces of chicken was also wrong. No biggie, mistakes happen, I went back to the counter and asked for what I had originally ordered which they were happy to give me. Heres where the one star on service comes in: they took the chicken off the top of my salad. The chicken I had taken away from their stall and over to a food court table. The chicken I had touched to taste the sauce and confirm it was the wrong sauce. They took that chicken AND PUT IT BACK ON THE GRILL. After I explicitly told them I had touched it, they threw it away but until that point, they clearly intended to reheat that chicken and serve it to someone else. Thats both nasty in general and a health code violation. Since it opened I have found Poulet Rouge to be a pretty good dinner option for a low carb meal but now I dont think I ever could...
Amazing food and excellent service
Fantastic food
Great ambience and good food. Must visit place
I love the food over here. It is so delicious and specially the chicken.The staff is so friendly and we get to choose what we want. There are so many different flavours of chicken to choose from.The poutine is also so tasty.
Once of the best poutines ever I would definitely suggest people in ottawa to try it
I was in my trip from Vancouver to Ottawa heard it from one of my friend definitely the best poutine I would say loved every bite
Great food
The service was exceptional and prompt, and the staff was knowledgeable and accommodating. The menu offers good meals with various choices. The food is delicious and nutritious at the same time . Love the food love the service.
I really love the food. I tried chicken Bowl and Chicken Poutine and I must say the quality is soo good and 1 portion is enough for one meal.
One of the freshest salad, good portion and great seasoning chicken.
Always good quality, fresh ingredients, and good service!
Best halal fast food in Ottawa!
Best Poutine experience ever. Volcano chicken with spicy mayo & crispy onions is best.
I liked the food, 7 ingredients to choose from per dish
Food was great, good sized portions. Staff were also very nice
Located in the food court of the mall. The choice of various different bowls such as rice, salad and poutine. The means are delicious, especially since you have the option to create your own bowl.
The amount of salt in the food is insane. I had a bowl with rice and all I could taste was salt. PLEASE stop adding so much salt to your food. I m guessing it was the rice boiled with a whole box of table salt. I threw away half the food because of it. My friend tried a bowl with bulgur wheat and same thing. Overload on salt and the bulgur was over cooked and mushy. Just terrible quality.
Delicious!
Raw chicken made my husband utterly sick. Make sure your meat is cooked before serving! This is not the first time.
Best halal place to have food in Ottawa.
Quick and healthy food
Amazing halal place!
Best poutine in Ottawa.The staff was really helpful and polite.
Delicious food I have ever tasted in my life especially the spicy Poutine. I am happy with customer service of the employees. And the best thing is the food is halal.
Its my first time here, After trying volcano poutine it has become my all time favorite now. I choose spicy mayo, corn and onions as my toppings and it really amazing. I would say its a must try meal.
Absolutely amazing
Volcano bowl my favourite!
Succulent chicken bowl!! The staff is magnificent, especially the girl who took my order, very understanding and friendly, I will be back very soon!!
Very tasty, good portions
A better choice for take-out than anything else around. Grilled chicken with veggies, rice, and quinoa? Pretty solid choice for lunch.
Delicious food! Poutine Poulet Rouge is my favorite! Yummy!
I have tried poulet Rouge for my very first time the other day and I got recommended to try the poutine and it was so delicious 10/10. I also recommend to try spicy mayo on poutine at least once it goes really well together somehow! Honestly the employees are great and definitely would eat there again soon.
Good food and stuffs
The first time I ate here I was surprised at the quality and quantity of the food. Really tasty with fresh ingredients. A rouge bowl with spicy mayo and tzatziki is a winner here.
I recently tried this dish for the first time and was thoroughly impressed with how delicious and satisfying it was. This dish is reminiscent of a quinoa salad, but is served in a much more interesting and appealing way. Each serving comes with a base of quinoa, brown rice, or bulgur that you can customize to taste. I opted for a combination of all three. Next, you can choose from a variety of seven tasty toppings ranging from sweet corn to olives or pickles. Finally, on top of this flavorful mix is a chicken breast that comes in a choice of barbecue, spicy, or lemon flavor. It was the perfect finishing touch to an already impressive dish. Overall, I thoroughly enjoyed my meal and highly recommend it to others. If youre looking for a tasty and filling meal, this dish is a must-try.
This is the only good restaurant in Ottawa. Friendly ppl working at the counters. Great food. Proper portions. Nothing missing from the order (very surprising as there s always something missing in other restaurants ). Very satisfied, will come again.
I recently visited Poulet Rouge and had an amazing experience. The staff were friendly and helpful in guiding me through the process of customizing my meal. I was impressed with the quality and freshness of the ingredients, and loved the fact that I could choose from a variety of toppings and sauces to create a personalized bowl. The chicken was cooked to perfection and bursting with flavor. I also appreciated the generous portion size, which left me feeling full and satisfied. Overall, I would highly recommend Poulet Rouge to anyone looking for a healthy and delicious meal option. The food is fresh, flavorful, and customizable to suit any taste preferences. I will definitely be returning for more!
Didnt have the energy to go to a restaurant - but needed something with a vegetable in it. Excellent food, good prices and extremely tasty. Had the rouge bowl, half quinoa, half rice, with six toppings (various vegetables and cheese etc available), with avocado and chicken. It was a full dinner portion and I couldnt have been happier.
This place is pretty decent. I ve been eating here a few times during my lunch break. I like the variety of toppings they can add. Chicken has lots of flavour, I just wished they gave 4 pieces as a default instead of 3. Stars were deducted based on value for what you get.
Great staff !
Very good option to eat fresh, its inside a mall, in a food court
I was craving something simple and delicious. The mini bowl is the perfect blend of everything I was wanting.
Best poulet rouge I ve ever had employees were so sweet and the food was awesome
The food was good!!
Kid-friendliness: Everyone was cool Food
Food is great, as all of the poulet rouge s in Ottawa. Facilities are clean, staff is friendly. However, I m a little let down in the increase in price accompanied with the feeling of wow these are small servings unlike the other restaurants in the chain, I found myself asking for extra and still left with a cheap feeling.
It tastes like heaven, so good!
uncooked rice, garnishes aren t detailed or compatible, fries are the worst you could have, chicken wasn t well cooked, quite small and messy atmosphere. Very disappointed to have waisted 40$ in the garbage. Food
Best place to eat in the mall! Amazing customer service, taste and price.
My boyfriend and I tried this place a few months ago and we try to make a habit of going there every time we go to Rideau because the food is delicious!! I bought some for my family and everyone loved it! I highly recommend the garlic chicken! Vegetarian options: If you dont want any chicken, there is rice and couscous with a selection of sauces and fresh veggetable toppings! Parking: Hard to find parking because it is full during the day. Easier to take the bus.
French fries are not the same as other Poulet rouge locations, its cheap quality and the taste is different. I wouldnt recommend the poutine.
Ordered the poutine with BBQ sweet chicken, received very little gravy to the point the fries were dry. Very disappointed with the food and with the Manager blames it on Uber. He didnt listen well, no resolution.
What I like about them You eat healthy fast food, there are vegetables, condiments and poultry in your bowl. This is my favorite fast food restaurant in Curtain The service is pleasant, they are there to take care of your order, making you feel like a king THANKS
Well what can i say , these people are the best i work for the mall, and whenever i go they give me plate fully loaded with their love . This is the only place for me to have dinner.
This place could be run by robots and they would do a better job, everything is already pre-made and only the plate is filled, which is why the taste is quite artificial, better go to a good restaurant.
Each time I try the food, I love it more, always delicious I cant wait to see it opens in Bayshore mall Food : 5/5
Nice
Great food! Just go for the regular bowl. The mini isn t much of a price difference and feels like a cheat the portion you d get. You get toppings of your choice after selecting which chicken you d like.
It was good but the wooden forks they make you use now made by tongue itchy. Its been like that for about three days now.
Friendly staff and quick service
Excellent
Good food, good prices, at the very heart of Downtown Ottawa!
Had the rice bowl with 2 chicken flavors and it was super amazing, whenever I visit Ottawa next, I m definitely giving this a try again
Yo, I ordered a couple hours ago. Thank you for the food poisoning. Maybe tell your cook not to use the tongs they use for raw chicken, for the cooked chicken as well.
Awesome food with very simple, diversified and plentiful toppings to add to your chicken bowl. Depending on the time of the day, the place can get real busy and therefore difficult to manage for the limited staff that has to deal with online orders as well as on site provision of service. Atmosphere is what you should expect from a shopping mall food court.
Fresh and delicious, even when delivered! Really enjoyed this after having it recommended by a coworker. Great presentation too, though I was so hungry I neglected to take a photo before I inhaled it all.
Nice little place to grab a quick healthy lunch and dinner. The countertops were clean, decent variety in topings and choices of flavours, frequent changing of gloves etc were the signs suggesting a good place to have food. The best part i liked apart from food was the use of containers and takeout bags made up of fully recycleable and degradable materials. On the contarary there were miscommunication among employee, resulting me with a dry bowl instaed of adding sauces. Although all the topings have standardize scoop size, the portions were different from customer to customer and employee to employee. I personally had ordered a Veggie Bowl to which the employess were not sure on the number of topings that goes on top and plus i found them hesistant to work 30 min prior to closing time. Overall the quality of food was nice but the its hard for emoloyees to decide the correct portion size and wheather to work 30 min prior ro clossing,
Delicious food and the staff are all awesome!! Friendly, kind and patient.
I just love their poutine bowl . It s a must try . Absolutely filling and delicious !!! The garlic chicken is my fav however I feel like sometimes they put very little quantity.. depends on the serves you get Over all 9/10
I was struggling to find something to eat one day after work. According to my guy, I was hangry and unbearable. Makes sense. I found myself in line at poulet rouge where I had never been before. Before I could turn and run out of line, it was my turn. Balls, I thought. Ok time to order. Following the steps of the guy in front of me. 1 flavour bowl. (I picked the lemon). With half and half. Well holy testicles AMAZING. Everything about this bowl was delicious. Now I do a 2 flavour bowl and have left overs.10/10
the food at this location was good, prepped and plated good by employees who were very helpful in helping me choose what to get as this was my first time there. Towards the end of my visit what appeared to be the manager seemed overbearing and pushy with employees. the overall visit was great and food was delicious, i would ve hoped the employees were appreciated more for their hard work.
GOOD
Always good
Best food in Rideau Center imo Whenever I eat there I feel like Im eating a healthy meal and not some fast food junk
Waited over 20 minutes for a 2 piece. No hustle when the owner isnt around. Sincerely disappointed
Can yall please open a rouge poulet in Brampton
I m impressed! Generous portions, great variety, great flavor. All around a solid, healthier, option.
I always go for this place when I am at Rideau , I was disappointed to see that part of the chicken was still not cooked with red blood spot
I had ordered a poutine and the chicken was slightly undercooked more on the pinkish side for my liking. So I went back and they gave me a new set of chicken and old box of poutine back which was touched by the undercooked chicken!
Placed an order through Uber Eats and went to pick it up only to be told by the worker (I think he was the manager) that he gave the order to someone else. He then refused to remake the order and said that it wasn t his problem and to take it up with Uber. I was appalled, Ive never experience such horrible customer service. Mind you, we came to pick up the order an hour and a half after it was placed, it s not like we came 5 hours later. This guy needs some training, you absolutely cannot treat customers like that.
The best place to have food in Rideau centre. It was my first visit to Ottawa and really liked this place. The portion size was generous and the taste was awesome. Took the take away boxes yesterday. We had no plans to pick up food from the mall but when we saw them making it, we couldnt resist. Will definitely miss it in Brampton.
I love your poutine and shisha chicken
I just love the salad. Volcano chicken is my favourite. Also the vegan poutine is so delicious.
Always stale, tastes like it s been left out for hours. Barely fill the bowls, don t give appropriate potion sizing. The one at st.Laurent is much better. I ve had this experience the past few times I ve went
Fries are very good in texture and flavour, cheese is similar to all the food truck s poutine, but gravy is lacking flavour. We got volcanic spicy level, either they forgot or there s not a hint of spice at all. It came with a spicy mayo that tasted like normal mayo with a smell of hot sauce. 3 little chicken tenders with no seasoning in it, but definitely does taste it was bbq/smoked. Personally, I would rather go to a food truck for poutine to support locally and for better portion/price.
Good food and amazing staff
I highly recommend the rouge bowl
I definitely believe these should be every where. it taste so good as well as it s HEALTHY. i never actually saw any other restaurant that has the same quality of freshness as here (compared to subway). recommend to anyone looking to eat fresh and feel full.
This is what mall food court dreams are made of
Healthy choice in the Rideau Centre I chose Poulet Rouge. And love all the ingredients you can choose to make your bowl. Best part is the sauce for the chicken I love them all. Staff are usually really nice.
Great staff and service, but figure out your operations. Takes way too long to order something. Waiting 20 minutes on average
Probably the best food Ive had in a long time. You can tell by the flavors that everything is freshly prepared and is packed with healthy ingredients. Enjoyed every last bite guilt-free. Serving portions are generous. Value for money. 10/10 will be visiting again on my next trip to Ottawa.
Exquisite Putin!
Seem to try to imitate Bourbon Street Grill next door at St. Laurent. Chicken is 1/10th as tasty as Bourbon. Is this the same place as the Torino restaurant that closed down?
Excellent food and good service
Really friendly staff, generous portion size and food is great quality
Tender and tasty chicken! I loved the wrap with the BBQ chicken!!! Just too good
Went back a third time, although the cuts of chicken breasts are small than they were at launch, they now add more cuts as trained. The quality of the food is decent. Basically the same place as the previous restaurant Torino. The loyalty program is not worth subscribing to unless you eat here exclusively.
Amazing food!! Best service nice people! The Lebanese women is the best
Please put up a sign that clearly indicates where guests should order their food. I stood in the wrong line thinking that we are supposed to order 1st at the kitchen and then pay at the cash when in fact its the other way around. I am sure that you can understand that this is very confusing for people that are not familiar with your establishment. And, in case youre wondering, it wasnt just me being stupid. There was a lady behind me that had been exact same problem.
I come here all the time and I highly recommend the poutine with spicy mayo.
Healthy and delicious
Halal food
The food is absolutely healthy and delicious. Everything is organic while it provides a good taste. I love it
LOVE IT TASTES AMAZING AND HEALTHY
BEST CHICKEN EVER! Great and tasty ingredient and great service!
Great service! 10/10 would recommend. Must checkout next time you visit the rideau centre
one of my all time fave spots, always the same quality it never disappoints. Eva, one of the floor managers is simply amazing, she is always making sure everything is fresh and customers are happy.
Chicken rouge bowl is delicious!
The Rouge Bowl is a symphony of flavours. Its also a very healthy alternative to a lot of what the food court offers. I eat here every Friday. Its one of the high points of my week.
Good taste. An extra piece of chicken would make a difference. As well offer more toppings such as beans would also be a suggestion.
A good place for a quick children meal. Prompt service.
Great food!!
The bowls offer a delicious & healthy meal.
We visited this store when it opened post-quarantine. Really great flavour. Fast and friendly service. Good portions and above all: healthy! I would recommend this place. And I will definitely be coming back for more, maybe try different toppings :-)
The tastier option when you want a good, healthy meal, but are sick of Chipotle
Service isnt the most efficient at the moment because they just opened, but everyone is super friendly and the food is beyond amazing. Love it here
Friendly service although the guy who set up my bowl didn t really know what was going. Therefore the portions were smaller than usual, but it s okay because his mentor fixed that. Everything is still starting out new, so there s a few hiccups! The chicken was delicious and it was a very filling bowl.
Food was delicious, fries are nice and golden brown and chicken is just amazingly tender. Flavours mix and combine in your bowl, a nice experience packed with flavour.
Great good and great tastes at good prices. I had the spicy chicken poutine and it was amazing.
Had the regular bowl. Chicken is delicious service was okay, very friendly service. Very filling bowl. 10/10 would recommend for a quick meal.
Really great food, and really filling.
Amazing bowls, very friendly service, super filling food.
Best grilled chicken, healthy bowl. Its excellent!
I dropped my food and they got me a new plate with a smile. I did not give 5 star because of the new plate but the smile that came with it. Truly outstanding service