100 Kent St, Ottawa, ON K1P 5R7, Canada
This contemporary eatery offers an upscale New Canadian menu & a lounge area for cocktails.
Food was good but the service from Hai was unparalleled. He was personable, attentive and really made my parent’s anniversary a real experience. I can’t talk enough about his phenomenal service and by proximity he made it a great atmosphere to be in. 10/10, two thumbs up, whip cream and a cherry on top, all that and a bag of chips, would definitely come back.
I had an amazing breakfast buffet. I loved the fresh smoothie, Starbucks coffee, and homemade parfait. Albert was our waiter and he was friendly and provided excellent service. I would highly recommend.
Spin is located inside the Marriott and is within easy walking distance of many Ottawa attractions. Unfortunately I can't recommend Spin. Simon was an amazing waiter and the atmosphere is very lively. Since it was raining buckets when we arrived in Ottawa, we opted for the hotel restaurant and both had the Marriott Burger. Hubs upgraded his fries to a poutine. The burger looks amazing and tastes amazing, especially with the crispy, thick bacon, but we basically flushed $80 down the toilet. Something was wrong with the burgers and it hit me earlier than it did my husband. I followed up with the manager the next day as my husband was still having stomach issues and had to return to hotel instead of sightseeing. The manager was sympathetic and offered us free drinks or soup, but we passed on it because usually we didn't want to have anything from this restaurant again. It was kind of embarrassing that she quizzed me on what we ate before we arrived, which would have just been snacks on the airplane. In hindsight, I wish we had different dishes just to prove the burger was a problem. We ate at many other Ottawa establishments afterwards without any problems ¯\_(ツ)_/¯ TL;DR: Save your time, money and rear ends by requesting the Marriott Burger well-done if you order it!
I went there for breakfast every day during my stay at the Ottawa Marriott. The breakfast selection was great, but the service made the experience pleasant. All the waiters were pleasant and made everyone feel welcome. Albert, who has worked there for 34 years, is incredibly kind, attentive, and treats everyone with respect, including the children. He served the entire restaurant with greater efficiency than 3-4 waiters younger than he would have. Albert and all the staff here is the reason why I'll choose to stay at the Marriott every time I'm in Ottawa.
I want to give a shout out to Austen, for providing warm, friendly, professional service to me and my husband at breakfast. YOU are the best! Your hospitality was awesome. The breakfast buffet was delicious. Thank you “Spin Kitchen & Bar. Next time we are in Ottawa we will be back.
Been to this restaurant twice for lunch in the last couple of weeks and I have been impressed. Great, quick and courteous service and a nice selection of dish on the menu. Had a different salad each time (grilled salmon orzo in picture) and they were both delicious. Salmon was perfectly cooked and tasty and the orzo was not soaking in dressing. Delicious! Like most hotel restaurants, it’s a little pricey but I still recommend it.
Excellent food and service. A shout out to Simon for exceptional care, service.and professionalism. Recommend if in town. I had the trout and chocolate mouse. Amazing..
My family and I stayed at the hotel and tried the breakfast buffet in the morning. Our waiter Albert was fantastic. Welcoming, kind, and made sure we were well served 10/10. Also we have 3 kids and he remembered their preference, he also offered things that the kids may like it, ex; chocolate milk. The buffet had many great choices French toast, croissants, fresh fruits, eggs (that you can also order how you like), fresh fruit juice, etc. 10/10 for the amount of choices and quality of food. Will definitely drop by again next time we visit.
My wife and i was there this mornig fir breakfast !!! Lovely place , good food , service was awesome thank you Derrick
I had a great time at Spin Restaurant at Marriot Downtown. Shoutout to my server Cristo! He was incredibly knowledgeable and made our dining experience wonderful. Will definitely come back.
Fantastic food and fantastic service. We will be back.
Great service from our server Aaron thank you
Melissa was kind, pleasant and wonderful
We ordered a stake and she asked if we want shrimp or mushrooms on the side, normally when they ask this it means its free. What a surprise when we got our bill its 5$ extra, plus they charged extra for sprinkling water that we didnt order.
Hai is an amazing person, friendly , always smiling and makes sure we are doing well during our breakfast time.
Food was great although didn t get a recommendation for dinner
I have dined at this restaurant previously and enjoyed the atmosphere and food. Had the East Coast chowder and steak & Frites for my meal. Server was on point and very friendly to our group.
Hai was fantastic, a great jest! The food was great and service was very friendly.
I got the surf and turf salad and the chocolate mousse. All was pretty good
Albert was very friendly and attentive, excellent service
Scrummy, delicious food. Chocolate mousse was lovely and so pretty. Hai, the waiter, very attentive but not too overbearing
Hiba was great at guiding us into the restaurant and making us feel welcome. Alben was a great server and checked in on us regularly. Fantastic service.
Very nice welcome! Kind staff. Beautiful room, view of the parliament on the 19th floor. We chose the buffet for breakfast and Albert, the waiter, was cheerful and very attentive. It was delicious, pancakes, yogurt, chia, fruit, pastries, etc. Something to add some sunshine to our day!
Great tasty breakfast buffet with excellent service
Monika is the standard of service that all others should strive to attain. The food is also really good. But service is where is all starts
Monika is the standard of service that all others should strive to attain. The food is also really good. But service is where it all starts.
There for their Breakfast buffet. Quick & attentive service. Great selection.
We had a lovely breakfast buffet here and were served by Albert who is a friendly and courteous waiter who was very attentive to our needs. We had an array of breakfast items including fresh fruits and berries. We ll definitely come back!
Our waitress, Leah. offered us great service and was on top of everything. Really appreciated our visit to the restaurant! Will likely go again on our next visit to Ottawa. The portions were very generous and delicious!
Just had breakfast at Spin and have to say that the service was really really bad! A stark difference from 2 days ago where our server was warm and friendly and kept topping up our coffee/ juices- gave us options to customize our breakfast buffet.
Amazing breakfast with a spectacular service by Albert - highly recommend the french toast!
My husband and I thoroughly enjoyed morning service by Monsieur Albert. He was absolutely delightful and attentive. It is obvious Monsieur Albert enjoys his work and the people he meets each day! Thank you, Monsieur ALBERT!!!
My family and I enjoyed the buffet service. Albert took great care of the children. I highly recommend.
Best hotel breakfast ever! Fresh hot delicious and upscale.
Great breakfast buffet to start the day. Our waitress each day was Monika. She was very friendly and attentive and on our second day, she remembered our preferences from the day before.
Excellent food and service. We had Monika as our server twice and she surpasses all expectations! Excellent!
Delicious, personalized breakfast buffet additions by the chef, and the fantastic service from Albert. Thank you!
Perfect Service during happy hour, just had time, for a quick bite. Really well done
I had a last minute event for 20 people and SPIN was able to accomodate. I picked a menu from 2 pre-selected menus and it had something for everyone. I was able to bring my cake (theres a cutting fee). The staff was more than amazing, and our main server Melissa deserves her own 5 stars! Would definitely use again!
Our bartender, Hawa, was so kind and exceptional. If you stay at this hotel, you have to have a drink and say hello to Hawa. You will be a better person for it.
Warm, friendly and quick service. Wheelchair accessibility: There is ramps. Food : 5/5 |
One of the best poutine Ive eaten. The chicken was a generous portion but the sauce was a little too intense (ideal for smokers) The menu is in both languages, I asked for the chicken thigh what and had to repeat it in English (seriously upgrade your game a little) if the waitress had said sorry I dont speak French but I know that chicken means chicken, but I want to make sure you want the chicken thighs it would have been nice and would have shown a certain effort. His service was generally simple and flat, I was told that this was the case in Ottawa on weekends versus during the week.
My family and I stayed at the hotel and tried the breakfast buffet in the morning. Our waiter Albert was fantastic. Welcoming, kind, and made sure we were well served. 10/10. The buffet had many great choices French toast, croissants, fresh fruits, eggs (that you can also order how you like), fresh fruit juice, etc. 10/10 for the amount of choices and quality of food. Will definitely drop by again next time we visit.
Two tables full, place was empty. Told cannot take anymore tables as they are short staff. I said I just wanted to sit and have a coffee. Nope, told to go to Starbucks.
World class unique selections! Probably the best salmon dish Ive ever had or will ever experience.
Albert made for a very pleasant breakfast. Wonderful disposition and attentive to our needs. He was very helpful and supportive during a challenging time.
Not your typical hotel lobby restaurant Spin delivered a fantastic memorable late night dinner experience with great food and impeccable friendly attentive service from Melissa.
Title: A Night to Remember Thanks to Melissa at Spin Restaurant! Wow, just wow! Our night at Spin Restaurant in Marriott Ottawa was AMAZING, all thanks to Melissa! From the moment we stepped in, she made us feel like VIPs. Melissas energy and warmth lit up the room, and her recommendations were on point! Not only did she make sure our orders were taken care of promptly, but she also checked in on us throughout the night. It felt like she was reading our minds, anticipating our needs before we even knew we had them! But what really stood out was Melissas personality. She was more than just a server; she was like an old friend catching up with us. Her genuine care and friendliness made our dining experience truly special. If youre planning a visit to Spin Restaurant, ask for Melissa you wont be disappointed! Thanks for making our evening unforgettable, Melissa! Youre a rockstar!
Excellent service. Loved the breakfast buffet
Food is almost as good as the service, both being top of the line!
Melissa was incredible. Absolutely delicious food, wine, dessert, atmosphere, and incredible service. I had such a wonderful time with family
Albert is an amazing serving and great guy. On top of every table !! Food
Lovely place to stop and have a glass of wine.
Hawa was fantastic. Nothing was too much!
Melissa was our server and gave us the most amazing service, went above and beyond with our requests. We will be coming back!!
Tout est excellent à cet hôtel: notre chambre est propre et confortable : télé avec Netflix installé, cafetière, et réfrigérateur ! Au restaurant la nourriture est excellence (nous y sommes allés le premier soir et y sommes retournés le lendemain) et le service est vraiment fantastique! Si nous revenons à Gatineau nous reviendrons sans aucun doutes loger ici!!
Great place to stay and have a dinner, service and food was excellent, Thanks Food
Pleasant setting and warm atmosphere. The entire team in charge bends over backwards to ensure that you are taken care of and dont miss anything. Mr. Albert is a big name and will ensure your satisfaction. Blaise
Excellent service and such wonderful staff! Thank you Monika The happy hour is a great deal and highly recommend the Chicken and Vegetables Gyoza Food
Food was generally okay but overpriced. Nothing unusual for a hotel. But on my second night there, I found a long hair in my hamburger. I politely let my server know - she was quick to point out it wasn t hers and that it was too long to be from any of the cooks, and suggested maybe it was my girlfriend s hair that had come off my clothes (I was dining alone). I then got charged full price, wasn t even offered a free coffee or something. I ve worked in kitchens before and get that these things happen. But it s very poor form to blame your guests and not offer anything to make up for it. I won t be going back.
Great food, drinks and service! Always reliable. Thanks, Monika, for looking after us and the fantastic evening!
Albert and Carlo are the best
Hawa THE BEST BARTENDER EVER
The service was impeccable!! I will keep coming back and I 100% will recommend to others. Hawa was so kind each time I have come to Ottawa. I didn t have any food. Service : 5/5 |
Had a drink with some friends and Hawa took very good care of us. He was friendly and professional.
Monica is a fantastic server. She is always bright and bubbly and so friendly.
Great service, breakfast was good.
Came here tonight and had the best server. Leah was extremely friendly and fast with our order. I highly recommend this place and ask for Leah! I can t wait to come back!! Great personality and very friendly! The host Nikol was also amazing! Very friendly and so welcoming. We really enjoyed our time
Great evening and our server, Leah, made me feel welcome and ensured we were well taken care of!!!
Kid-friendliness: Very friendly e cozy . Albert is a great server, kind and helpful Food : 4/5
Meals were lovely, our server MELISSA was wonderful and attentive.
We did a retirement party there and it was great! The location was close to the office, the staff was great and the food was good value for the money. We will be definitely booking there again for other upcoming retirements.
We held a catered business meeting at the Marriot where the Spin Kitchen & Bar is located. Food was fabulous, staff was incredibly warm and competent, and they went above and beyond to help us. We ended up having many more participants show up at our meeting than expected and the restaurant and hotel staff pivoted and provided more food, chairs tables and fans for the room. We were extremely impressed by their professionalism and compassion.
Worst service of my entire life.
What a wonderful breakfast at Spin! The server was fantastic. My friend and I were both drinking tea so he brought us a large carafe of steeped tea! It was delicious. He then brought us take-away cups so we could take the rest with us. He also brought a small bag to my friend who was jumping on a flight to Toronto so she could grab a muffin or cookie from the buffet for her trip. What delightful customer service from Aaron!
Very expensive for buffet. We stayed at the hotel and had buffet breakfast (without added drinks) with 2 adults and 2 children and it cost $100.
Had the mac and cheese for dinner and the fish and chips for lunch. Both excellent and plenty for the price. The staff is very friendly!
Great breakfast and the waitress was fantastic, I loved the atmosphere as well.
Amazing meal... one doesnt except such tasty dishes in a hotel restaurant but we were blown away... excellent service as well... great way to bring in the new year...
One of the best burgers in Ottawa. I highly recommend
Probably the best hotel breakfast Ive ever had. Fresh made omelette and an outstanding server in Aaron. If you go for breakfast ask for him. Great service and lots of freindly help for us lost tourists!
Overall a good restaurant. Not an authentic Tartare though.
That was a wicked good Cobb Salad (for a low carb diet). The best Ive had in a long time.
Bad fish. I spent most of my night throwing up my dinner.
I stayed for two nights at the hotel with my teenage daughter. We had dinner both nights at Spin, returned the second night due to the outstanding service. I believe the gentleman s name is Frederick and he made our evenings. He was engaging, made us feel welcome and comfortable. Good food and Outstanding Service.
Fantastic dinner at Spin with friends. Leah, our hostess, was super friendly and helped us with suggestions for cocktails. The food was fantastic!! 2 of us had chicken with an exquisite sauce, mushrooms, smashed potatoes and little onions. A friend had the French onion soup and a salad. My partner had the Artic char. We ordered the steak tartar for an appy. It was delicious! We will return. The Thornes
Had a very disappointed experience. The only thing I appreciated was that the restaurant was still open at 10:00PM. But that does NOT give any excuse to make sad and terrible food: even the French Fries was messed up, not crispy at all but soggy and soft. And look at that steak, that s medium ?????? (I d like to use Gordon Ramsay s raw quote here). Anyway, unless you re desperately looking for something to eat after waiting in the airport the whole day and ended up realizing your flight was cancelled in the late evening like me, please think twice before choosing here. Oh by the way, this meal cost us over $100.
It was great! Efficient service and good food.
Cold food. Cold service. Dining here was one of the WORST experiences I ever had and the night manager of the front desk was so rude and abrasive. I would never patronize this business again in the future.
Avoid at all costs. I experienced nothing but cold unwelcoming service from the moment I arrived. I.e. The server refused to bring ice after buying a bottle of Prosecco because they were out of ice. After some back & forth, we finally speak to a manager that says they definitely have ice making an excuse for the server s attitude by saying it s a busy night . For ice. At the Marriott. I can t imagine coming back
The Soun Kitchen and Bar is downstairs the Ottawa Marriott Hotel. I went to the bar, didnt get a chance to try the the restaurant. The bartended was very friendly and courteous and the drinks were delicious.
Fine for a quick drink
Amazing service, really gluten free friendly, many options and staff was super cool!
Food was excellent , service as well. Atmosphere was a little loud, probably due to a table of randy housewives on a night out.
Conveniently located with great food and service to match. Kid-friendliness: Kid friendly meal options available as well as high chairs if needed Wheelchair accessibility: No issues for wheelchairs. Restaurant is at ground level.
4 of us had a lovely time having drinks before a Bluesfest concert. Server was very friendly and helpful.
Without doubt, the best fish and chips Ive ever had. Great service too. Nice quiet environment.
Lovely meal..pasta was very good and serving size was good. Loved the drink presentations. Now desert was banana cheesecake spring rolls with ice cream...yummy yummy yummy!!
Great burger but pricey no doubt. Was $50 with tax and tip for a burger and fries and a cocktail.
Hire more staff. Your service was slow and only one person working 10+ tables. Otherwise good. Wasting my time here.
Wow - had a wonderful meal here. Ate outside and it was perfect. Service very attentive. Highlight was the salmon - very creative. The sauce was so good. Overall one of my best meals for 2023!
Mediocre food, but very convenient location
Fast service! But noisy.
1. Nice quality steak; 2. Nice services; 3. Very reasonable price; A good choice while living in Marriott Food : 5/5 |
Good service, they have a full mojito menu. The a la cart salads are amazing . Ill update this review with photos on my next weekly visit.
I ve had horrible experiences at this restaurant. Being ignored and slow or nonexistent service. I stood at the bar 20 minutes tonight and left after being completely ignored. The least they could do is have the decency to say sorry for the wait or that someone will be with me in X amount of time. A little human decency would go a long way.
Food was great, tasted good, drinks are fabulous. We were a big group but waiter seemed a bit overwhelmed. Took long to get our food, we were not asked for coffee or dessert. Mac N cheese was dry and had like 5 cheese curd on top, no panko in it. My lemon chicken was good and the baked coleslaw was really delicious.
Attended an office party. The food was quite good, and no problem getting my over-seasoned fries replaced with naked ones. Decided to order a drink, and sent it back after a single sip. Absolutely undrinkable. Was asked if I wanted to replace it with another beverage. I declined and drank water. Bill comes... my drink is on it! I questioned it, Sorry maam. You still pay. Asked had I replaced the undrinkable one with something else... you guessed it, I would have been billed for both!!!! I told the server that I found this absolutely deplorable. It was my first visit. It will be my last.
Not the same since the pandemic. The menu is really small and the food is just ok. The breakfast buffet is a shadow of its former self. I used to stay here because of the restaurant. Not anymore.
Clean, quiet , tasty , kinda expensive
The waiter was rude and impatient. The drinks are nothing but full of ice cubes. The food is terrible. The French fries are the frozen ones and were not fully cooked, still very cold.
Our server was lovely. Thats where the good part ends. The rest was awful. My pasta was $24, clearly made with a jarred sauce (nobody makes a homemade tomato sauce that thin, bitter, and that hint of sugar to cover up the lacklustre quality ingredients) and a chicken breast so limp as to have almost no flavour, and was clearly water-injected. Coupled with charging $8 per 500ml bottle of sparkling water, and this reeks of youre stuck here, what else are you gonna do? kind of experience. Get over to Byford. Or McDonalds. Or anything else. Overpriced, underwhelming, and you can do so much better.
The soup was very good but the burger was very unappealing and I didn t want to finish it. A 20 dollar burger and some fries should be at least better than fast food from a&w. The service was fine.
Was staying at hotel and had dinner there 2 times. Also had the breakfast buffet several times. It all tasted excellent. The staff was also great every day which made the experience even better.
The breakfast buffet was so worth it! The food tasted amazing and you can have omelettes / eggs Benedict to order! Our server Aaron took great care of us & we had a great overall experience thank you!
Good selection of appies and drinks. Nice people work here. Thanks Chris for great conversation
Had the steak frites. Perfectly cooked and perfectly delivered. Simon is wonderful, classy, distinguished and very attentive.
Super good burger.
Marriott has outdone themselves with this restaurant it s amazing and get the One in a melon drink you won t be sorry
Great butter chicken. Good service.
We enjoyed dinners at Spin while staying at Ottawa Marriott. The food was tasty (I liked the steak, salmon, and the sandwiches too) and reasonably priced. Lots of drink options as well. Service staff were very friendly. A delight to eat in!
Not open for lunch. Service in the evening was good.
Pretty good breakfast. I had eggs benedict which was really good with Canadian bacon
Not open for breakfast. Supposedly opens at 6:30 on Mondays as per Google but was still closed at 8 am.
Very happy to see you guys reopen. Great service as always. Was disappointed that the cocktails are not available; my friends and I usually go for the Brambles!
I was there with my family on September 2nd. We all had the breakfast buffet which included coffee and juice. The restaurant is lovely and everyone was following safe COVID protocols. The price was also very reasonable for either the buffet or menu option. The staff were all really kind and friendly but the star of the show was our server MONIKA!! From the moment we were guided to our table she gave the warmest greeting I have ever received in a restaurant. She was also wonderful with my two children. Her warmth and hospitality were unlike anything I have ever experienced. Honestly, if you happen to be near Parliament Hill in search of food and you happen to be having a rough day, stop by and ask for Monika to be your server. She will make your day!! Thank you Spin and THANK YOU MONIKA!!
Good service.
Wonderful restaurant inside the Marriott. Food was great and staff were very helpful, suggested dessert and it was perfect. Dont have to walk elsewhere, pause and enjoy what is right there.
Good food, great service for dinner. Buffet breakfast is so-so.
The bartender was amazing, super attentive, we didnt try food, but his selection of liquors in general; neither good nor bad
Atmosphere is amazing. The food is exquisite but server Jolly was out outstanding. We havent had service like this in years. Will definitely be back for more!
This place was amazing Hawa was very attentive in the bar/restaurant area, and made our stay absolutely enjoyable.
Great place to have drinks and dinner. Our bartender Hawa was fantastic!
Very much recommended! Food was very good and fresh! The staff really great. Would come back again and again which is what we did during our 3 night stay at the Marriott. Lunch and dinner!
Limited menu
The tofu scramble is quite nice, and the service is good. They have gluten-free toast. The fruit is not great. It doesnt taste fresh.
Great restaurant located within the Marriot hotel. I usually go here for their daily happy hours between 2 and 6pm where there is a selection of appetizers and drinks, ALL for only 7$. The service has always been great and the standard menu is also diverse and fairly affordable. Our waiter, Bruno, was wonderful! Worth a visit if youre in the area!
Came here for dessert and cocktails, desserts were small and cocktails were plain. Wait staff was rude, they kept bumping into my chair and knocking things off. We were sat next to 2 tables of 10+ people...not a great experience.
The striploin was delicious...get it with the mushrooms!
Not bad.
Attentive and very courteous staff. Good food.
Decent, but unexceptional
Delicious dinner, excellent service. I had a window table not far from the bar. I suggest dining in the other room, because the crowd at the bar was rather loud and rambunctious (it was only 5pm).
Good breakfast and very friendly staff
Okay experience
What makes a hotel bar fun or not are the clients and people staying there. Service was excellent and met some great people. My savior while waiting our the storm! Great appetizers and cheap during happy hour.
Great service and good food. Larger portion sizes
Food and service are always fantastic.
Delicious food which comes out very quickly thanks to the great customer service.
Very disappointed with the quality of the food, especially for the price. Table service is excellent.
Very elegant place, great beers and tasty food, spacious and comfortable, high level and pretty fast service. The place is large enough to accommodate so many visitors, that no need in waiting list - very significant Pro!
The burger was really good. The onion rings were nothing special and next time I wont pay the extra 2 bucks and just get the regular fries as a side. A little pricey the average dish for lunch was 17-20 bucks but it was quick and we were a big group, and very nice looking restaurant.
A recommendation to go when they have Valentine Days special to go with your loved ones <3
Classy, fun, environment. Food wasnt so great but the cocktail drinks, Amazing.
Good service, good food, nice atmosphere as well.
Bob is the best bartender I have ever met... and Ive tended bar myself, as well as have seen a lot of bartenders in 50 yrs. Marriott is very lucky to have him.
Nice restaurant!
Uptown atmosphere. Very friendly service. Food is excellent
3 in our party. Not a busy night (Sunday). My drink was wrong but server didn t come back until we ordered & didn t inquire about our drinks. I had delicious fish & chips. They spread the tarter sauce on plate but you barely get any. When server finally came back to ask about our meals, which took forever, I requested more tarter sauce. Even my companions said the amount given was measly. I felt like I was inconveniencing the server and when she returned with a little dish of tartar sauce it was still maybe a teaspoon of tarter. The small slice of lemon was about the thickness of a quarter. I guess it s the little things that they really need to improve on.
I had the pork and egg noodle dinner, and it was absolutely delicious. Seasoned just right and actually interesting to look at as well. Although the restaurant was really crowded I never felt like I was ignored, although I was on my own. The waiter popped out at appropriate intervals ask me for things if I needed them, got me what I wanted and then left me alone as I wanted. Quite a good experience. Highly recommended. I had their dinner steak there a few weeks ago as well, and it was absolutely delicious. You pay for what you get, but what you get is good.
Nice food, but a bit pricey and extremely noisy - very difficult to have a conversation. We found the service slow.
My only complaint about this place is that the nar seating should be larger. The staff and selection are great and everyone was very friendly.
Great lunch spot.
Always a tasty time. Try the orechiette pasta and add steak!
Best make your own salad!!