Subway in Ottawa

4792 Bank St Unit A002, Ottawa, ON K1T 3W5, Canada

★★★★☆
(148 reviews)
Categories: Sandwich shop Caterer Fast food restaurant Takeout restaurant Restaurant

About

Your local Ottawa Subway® Restaurant, located at 4792 Bank Street brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talented S...

Website
restaurants.subway.com
Address
4792 Bank St Unit A002, Ottawa, ON K1T 3W5, Canada
Plus Code
8C94+54 Gloucester, Ottawa, ON, Canada
Time Zone
America/Toronto

Business Hours

Monday
7 AM–2 AM
Tuesday
7 AM–2 AM
Wednesday
7 AM–2 AM
Thursday
7 AM–2 AM
Friday
7 AM–2 AM
Saturday
8 AM–2 AM
Sunday
8 AM–10 PM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Healthy options
Dining options
Breakfast Lunch Dinner Catering Counter service
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Kids' menu
Parking
Free of charge street parking Free parking lot

Reviews

3.8
★★★★☆
148 reviews

Most Mentioned

vegetables (4) ownership (3) olives (3) gluten-free (2) bacon (2)
5 stars
68
4 stars
34
3 stars
17
2 stars
8
1 stars
21
★★★★★
October 28, 2024

I had an outstanding experience at Subway, thanks to Sukhpal Singh's exceptional service. He was extremely professional and took the time to explain all the new items and sauces on the menu, which made choosing my meal much easier and enjoyable. His knowledge and enthusiasm for the menu were impressive, and he ensured my order was prepared just as I wanted. The friendly, attentive service made my visit memorable. Thank you, Sukhpal, for going above and beyond!

★★★★★
October 18, 2024

Sukhpal is an outstanding employee, a true gem for Subway! His professionalism is top-notch, and he displays a rare kindness. Every visit, he stands out with his attention to detail, welcoming smile, and the warm way he treats each customer. It’s always a pleasure to chat with him, and he creates such a positive atmosphere while delivering impeccable service. Well done and thank you, Sukhpal, for your remarkable work!

★★★★
September 10, 2024

Good service and nice staff. Food is always good but the poor thing is they don’t have wifi for the customers 🤷‍♀️

★★★★★
September 9, 2024

I've been visiting this location for past 3 years and I always had a below average experience until today. Dharmiki was very pleasant to deal with and made our order as we wanted and had a great overall attitude.

★★★
September 5, 2024

The Place is really good, but the staff is quite unhygienic and they charge you extra, as they Avoid accepting the savings coupons making excuses . Whereas if you order the same thing online you save alot .Make sure to check your Bill .

★★★★★
August 4, 2024

Mr.Sukhbal ( Singh) is absolutely amazing I usually swing by the subway up the road as it's convenient on my drive home. I was in the area and tried this subway. it is now my to go for the amazing service I seen today.

July 8, 2024

My son picked up the chicken sandwich from you and now were dealing with food poising .it is your location that did this as he had not eaten anything all day but your sub . I will be reporting you to the city of ottawa ! Public health . This is unacceptable !

★★★★★
April 5, 2024

Thier great smiling service force you to wait even there's a line up. Krima was very friendly and went out her way to serve with smile. Definitely, I will recommend friends and family this location.

★★★★
March 21, 2024

The brisket is amazing.

★★★★★
March 21, 2024

I have great food experience at subway, I specifically asked the person who made our subway, Sukhpal provided us the best service. Thanks for such a nice experience.

December 21, 2023

Yesterday was the second time Ive had food poisoning from this location. Expensive, bags rip, food is atrocious and the audacity to ask me for a tip? Never again.

December 21, 2023

This is by far the worst subway. I continuously make the mistake of buying from them. They sell old and stale bread. They lie and gaslight customers saying their bread is fresh when we ask for fresh bread. Stop selling old bread to customers. We are can tell the difference fresh bread and stale bread.

December 21, 2023

No gluten free options

★★★★★
December 21, 2023

Friendly staff and service. Very clean (we were here around 7pm on a Wednesday), food was great and they didnt skimp on ingredients. We also noticed that they allowed kids to come in and sit to cool down with a cup of water (so hot today), overall best experience Ive had in a Subway in a while

December 21, 2023

One of the cheapest subways in the city. They are literally counting every olive. I had to keep telling him to add a few more of almost ingredient.

★★★★★
December 21, 2023

The sandwiches was so good you should come try it i m getting with it chips and juice Parking: So much parking

December 21, 2023

Uber eat you should cancel with them as you can fulfill orders minus 10 for you guys

★★★★★
Local Guide
December 21, 2022

Fast and courteous. Good food. Friendly staff

Local Guide
December 21, 2022

Limited options and rude staff

Local Guide
December 21, 2022

Cannot follow instructions. I asked for double meat, add bacon and extra cheese .... I got single meat and NO cheese ....

★★★★★
December 21, 2022

Amazing. Each and every time. I never write reviews and this one was worth it.. I ve always lived in Ottawa and surrounding areas and have eaten subway my whole life and I have to say that this location has no competition. Fresh, well built subs every time great job!

★★★★★
Local Guide
December 21, 2022

I had the pleasure of recently visiting this subway. While waiting to pay, I had a frugal customer ahead of me taking some time to get their order sorted out. I wasnt even worried about it and then, without even asking and despite our objections, the establishment gave both myself and another gentlemen free subs for our inconvenience (if you can even call it that). All I can say is wow!!

Local Guide
December 21, 2022

Worst service Ive seen! Either order is not ready when you arrive even if your ordered 30 min before....or the order is not what youve ask for....a bit disappointed when you live 30min away from there....

Local Guide
December 21, 2022

Every single time i order online there are many ingredients missing.

December 21, 2022

After several troubles with store 46963. The last incident is an order for a foot long sub wrapped in individual halves and discovering the order made as two halves instead of one foot long. I wasnt going to make note of a comment from a staff member but now I think I will. The comment was why dont I try another store. I think thats bad business.

★★★★★
December 21, 2022

Good subs

★★★★★
December 21, 2022

Went here Friday evening. Staff was extremely friendly.

★★★★★
Local Guide
December 21, 2022

Best place to eat if you re in Fendlay Creek area

★★★★
Local Guide
December 21, 2022

Well maintained!!!

★★★★★
Local Guide
December 21, 2022

Appreciate the fresh food.

Local Guide
December 21, 2022

the worst subway I ever had. Sunday dec 18 around 9.20pm. I ordered online and ask for more things in my sandwich, she said it difficult for her to prepare. then I said is fine, do whatever you can. at the end she was so grumpy no hospitality and I said thank you, she didnt even look at me. lol the worst subways

★★★★★
December 21, 2021

Goid clean store, good hours, great staff

★★★★★
Local Guide
December 21, 2021

Solid location Fresh ingredients Staff phenomenal Angela is an amazing sandwich builder, if shes not management she should be

★★★★★
Local Guide
December 21, 2021

Eat fresh!

★★★★★
Local Guide
December 21, 2021

Always well made subs

December 21, 2021

That the only subways that dont chop yours salade

★★★
December 21, 2021

What you would expect from subway, except they always mess up my drink order when I order through Uber, has happened three times now and had to throw out the drink

★★★★★
Local Guide
December 21, 2021

Fast and friendly service and the food is always done right for you.

★★
Local Guide
December 21, 2020

They used to be good. Now they are not. At least this location anyways.

★★★★★
Local Guide
December 21, 2020

Still the same good taste

★★
Local Guide
December 21, 2020

I just went to pick up a sub for lunch and was disappointed that the staff was not wearing face coverings during the process of making my sandwich. As we return to normalcy during covid19 I would hope that restaurants will take extra precautions to protect the food im eating.

★★★★★
Local Guide
December 21, 2020

I go out of my way to come to this location! Staff is always very friendly and welcoming.

★★★
Local Guide
December 21, 2020

Fast service However i do kindly ask for the person taking orders to switch their gloves because there are customers who may not want contamination between meat products, such as a pork products or between tuna and chicken etc. I understand its easy to forget but it makes a big difference for us the customers. I say this because the employee taking the orders must have touched every type of meat and tuna for the 5 ppl ahead of me until i asked her to kindly switch her gloves

Local Guide
December 21, 2020

I placed an order for a work lunch over the phone (since online does not have a gluten-free bread option) and 1/2 of the orders were incorrect and all were cold. I was very clear on the phone and gave the orders in the order that it is asked when you come in (bread,cheese,toasted,toppings,sauce) and specified that we would pick them up at 12:30 (gave 2 hours notice for 4 subs). I am very glad no one was allergic (though 1 person is vegan and another gluten-free) to the things they didnt ask for (dairy/egg/toppings). Wont be ordering from this one again.

Local Guide
December 21, 2020

I am currently sitting on my toilet unable to leave due to diarrhea cause by subway. This happens every time I go to a subway that isnt busy. I believe its because the vegetables have been sitting there for a while. Ive been running to the throne since 2 am and will be missing a days work because of your sandwich.

★★
December 21, 2020

Charged me double cheese for sprinkling parmesan on my sub. First time ever in 10 years Ive been charged for it. When I asked about it the server couldnt have given less a f. $14 for just sub is egregious, enjoy the $1.75 I wont be back.

★★★★★
December 21, 2020

In addition to have a deep knowledge of the menu and fantastic sub making skills Meg is a ray of sunshine to see while getting my lunch or dinner. She makes it a 10/10 experience. Wish more people were like her!

★★★★
Local Guide
December 21, 2019

Good food, friendly staff, recommended.

★★★★★
Local Guide
December 21, 2019

Appears to be new, family based, ownership. Very nice.

★★★
Local Guide
December 21, 2019

Get a craving at times

★★★★★
Local Guide
December 21, 2019

Clean good food

★★★
Local Guide
December 21, 2018

Its subway so ... Service was good food was was good.

★★★★★
Local Guide
December 21, 2018

Recommended.

★★★★
Local Guide
December 21, 2018

Its good at this 1

★★★★
December 21, 2018

Fast and good selection

★★★
Local Guide
December 21, 2018

Eat wet.

★★★★★
Local Guide
December 21, 2018

Fresh and fast

★★★★★
Local Guide
December 21, 2018

Good service

★★★
December 21, 2018

Good service and clean.

★★★★★
Local Guide
December 21, 2018

Favourite fast food

★★★★★
Local Guide
December 21, 2018

Best Subway in Ottawa. Always spotless. Great staff.

★★★★★
Local Guide
December 21, 2018

Value pricing.

★★
Local Guide
December 21, 2018

My stomach wasnt happy

★★★★
December 21, 2018

Great fresh bread. Friendly staff

★★★★★
Local Guide
December 21, 2018

The was well made... the people where very friendly...

★★★★★
Local Guide
December 21, 2018

Foot long subs

★★★★★
Local Guide
December 21, 2017

I like the selection of vegetables

★★★
Local Guide
December 21, 2017

Your standard subway. Nothing special here

★★★★
Local Guide
December 21, 2017

Never over packed but always subway friendly.

December 21, 2017

You ask for olives they put 4 pieces of olives on it. You ask for more and they grab 2 more. Come on. Are you kidding me. This sub is costing me $12. Give me what I ask for. Pathetic.

★★
December 21, 2017

No black olives. The staff seems to all have change with the new ownership. I really liked the staff here before, might actually try out a new subway next week.

★★★
December 21, 2017

Not bad

★★★★★
December 21, 2017

New ownership New staff, great service, always clean

★★★★
Local Guide
December 21, 2017

Food is fresh and made how you want.

December 21, 2017

I found half a worm in my sub! it was still moving and im pretty sure I ate the other half. I will NEVER go here again!!

★★★★★
December 21, 2017

Wow, just wow! I ate there today and this Subway definitely set the bar high! There is a welcoming atmosphere and high quality food. I eat a lot of Subway, and I think I had the best sub of my life today :)

Local Guide
December 21, 2017

I ordered a veg sandwich and went to washroom. It was for go but she have me the bread from last day. It was around 12 pm. The bread was so hard.Terrible sandwich artist!

Local Guide
December 21, 2016

I ordered an Italian BMT and while it was being prepared I made the mistake of walking away to grab a straw for my chocolate milk. My sub was toasted so the cheese was covering the meat when I was choosing my vegetables. I didnt notice at the time that it was the wrong sub. I get to work and realize that the only thing on my sub is bacon. She gave me a blt instead of bmt. How do you mistake ITALIAN BMT for a blt? Im done going here, from now on Im going to the one on the corner of Leitrim.