1499 St. Laurent Blvd, Ottawa, ON K1G 0Z9, Canada
Taste the fun side of fancy at Red Lobster, the world's largest and most-loved seafood restaurant company serving high quality, freshly sourced seafood for the seafood lover in everyone! Whether it's a special celebration or everyday occasion, take your day up a notch by diving into delicious seafood at Ottawa Red Lobster.
We find ourselves with a feeling of “instant regret” after we have dinner here. (2 times now) The service is great & it’s a warm ambience, but the food just isn’t within my expectations. (Except their classic biscuits of course, those are always warm & soft) I found my steak from the surf & turf over seasoned, it was quite salty. The rice from the seafood dish was also somewhat dry & hard. The drinks were also meh… For the price I’m paying (mind you it’s not cheap), I expected better…
I like this place! The atmosphere is nice, the food is great, the service is amazing and the waiters are so friendly and helpful. One of my favourite places when I want to eat seafood! I definitely recommend it!
It took us more than an hour to get a place in the restaurant (our fault, we didn't have a reservation), and the parking lot is very small. The waitress was super nice and understanding, 2 of our kids loved their food (though both (8 yo) complained they were still hungry after their meal (shrimps): we'll order them an appetizer too next time), the other one didn't like his mac&cheese but liked the chicken fingers he ended up getting. My husband loved his food ("shrimps your way"), we loved our drinks (the 3 margaritas deck), and I didn't enjoy my food much (chicken alfredo) but we went there for the sea-food lovers so all is good.
4 stars because it's pretty pricey but 5 stars for the food service and atmosphere. Truthfully hadn't been to a red lobster since probably the mid nineties so not part of any dedicated customer base but with the news of the financial woes thought it was a good time to go to one in case they start closing. Food was delicious if you like seafood. The warm fresh biscuits were divine and really liked that this is included and that they offer more if you want. The melted butter for the lobster, the work to get the crab meat out of those legs was a really great experience. The service was excellent, not just our own server Zack but could hear the other servers at other tables and everyone was just really nice. The other thing that was surprising was how busy it was on a Sunday night all the way until close which speaks to how popular the restaurant and this location is! Also, side note that we took the bus here as tourists and it was convenient with bus stops close by there and back.
We haven't been so well served in a restaurant for a long time. Plates are full, food is tasty. Loved the free refills and biscuits.
We visited on Saturday, Aug 10 and had a great experience! The alcoholic drinks, ultimate feast and lobster duo were all great! Big thank you to our great server! I think his name was Joshua.
Cute family place, old fashion maritime feel to it. Only a few places like this one are left so go and enjoy the cozy vibes. Food is cooked well, a bit too salty for my taste. But that is just my opinion. Biscuits are amazing. You will get hooked ! The fish and chip is a classic Every Monday all you can eat shrimp menu is avaliable (5 different types of shrimp + 1 side option). Our waitress was Josephine, she was welcoming and awesome:)
1st I want to say that our server was amazing and I wish I remembered her name. Delicious meal with one caveat.. one of my lobsters tails was very rubbery. We were 4 people and the meals were really tasty. No complaints besides the chewy tail.
Like most Red Lobsters the use of salt is on the generous side
Fantastic service every single time. Food always feels fresh and the new menu is great! Been coming here for over 20 years!
The service was exceptional with great food.
I had such a good experience at the restaurant! Every time i go to Ottawa, i always have to stop by this location and every time the service is excellent. This specific visit i had Dana as my waitress and she was absolutely amazing and so kind. She is the best!!
Ordered a bowl of chowder and got a cup. Ordered snowcrab legs and got fingers. Seriously this was the worst. For what is charged for this it was crap. Thank for nothing literally nothing. Will not be ordering again. I suggest you put your money somewhere else. What a rip off. If I could give a zero star i would.
Good food but I did not like the way that I felt inside.food is very fresh
Wow! I didn t really have high expectations cause I ordered on Uber Eats but was craving their cheddar bay biscuits. I got the choose 4 shrimp. All my selections were soooo good, favs being the Walt s Shrimp, Coconut Shrimp and Garlic Shrimp. I also chose the Alfredo which was a giant portion. For my side I upgraded to lobster mashed potato which was 10/10. Also got a side Caesar and extra 6 biscuits for like $50 on Uber Eats, what s?!? So good!!
Sharon T is a terrible server that is rude and slow
Really disappointed in everything from Red lobster. Quality is not there anymore.
Never again. Cheese stick appetizer was rubbery - terrible. Brussels sprouts were not eatable. I asked about soup and server said it was not made in-house - it was from a can. Asked for baked potato w sour cream - no sour cream came, asked for tea with cream and sugar (got milk, no sugar). The server was vacuuming next to our table and the noise/sound affected our conversations. I wont be going back and cant recommend it to anyone.
I visited Red Lobster with my sons recently, and the service was exceptional. Our waitress was very attentive, noticing my sons drink was empty and refilling it without us asking. When we accidentally left a hat behind, she kindly ran out to our truck to return it. Unbelievable service, fantastic food, and a warm atmosphere. I would definitely recommend this place to everyone!
This place is great ! Had the ultimate feast, and it was awesome! Service was good, a bit slow but it was rish hour. As for value, we had 3 appetizers and 3 main dishes. Everything came to under 200$. Definitely recommend
Exceptional service! Thanks to Kayla. Generous portions, everything was very good!
Great service from the waitress but the lobster in the pasta tasted like it was frozen, the lobster was hard and the portions were too small (lack of rice and vegetables) The shrimp were really tiny.
Thurs special Dinner for 2 was excellent! 1 starter of stuffed mushrooms then lobster, scallops & garlic 2 ways, plus 2 sides AND a huge piece of chocolate wave cake with a big serving of ice cream to share! So much quality & value for the money! Highly recommended! Oh & dont forget their yummy biscuits! :) Update! This is now $15 more than it was! $65 & no dessert included
Very delicious Very satisfied good service clean very friendly staff.
Excellent service very good food
Nice to be back. The last Red Lobster my wife and I were at was so disappointing with all aspects of our visit. Our visit to your site in Ottawa was great !
Nice food and amazing service.
Just not as it used to be and prices are very high 150 for lunch with a child 2adults Food
Best server we ve ever had is Christina!
It was a delight. The waitress was super nice and the price was reasonable.
Excellent restaurant, always a taste delight to go there. . . It s worth the 2 hour drive for a very good dinner
Very good service...too bad there are no more in Gatineau
Outstanding food in a nice place
Food was delicious, waiters are professional and friendly However we were really disappointed because we booked a table for 16 persons at 7:00 pm, we arrived on time then we had to wait for almost more than 1 hour to get served because the previous party just came 1 hour late. This is unacceptable and to me not professional, at least the manager could have done something to absorb our dissatisfaction The review has been there for many days and even surprised that no one has contacted me till now - Update on December 9, 2023 Cannot imagine to spend more than 15 minutes to redeem a gift card when I was paying my bill. Food delicious as usual but service greatly degrading - Update on November 2, 2024 Another unpleasant experience: - we were a group of 3 families and the waiters were very confused and cannot get our bills correct, it took almost 15 minutes to pay our bills although we suggested that we can split the total bill equally - the waiters added an extra meal to our bills which we did not order and took some time to fix that, and they even did not say sorry or so - the waiters forgot to bring the appetizers we ordered and had in the end to ask them to include them in our bills - Food quality is still good, but they think that quantities are slightly less
Our server was amazing and she made All the difference! Caring respectful and polite she served us with grace and love. The food was very good but the restaurant needs to add filet of sole or some other whitefish other than tilapia.. I dont like lobster or shrimp or scallops..so all thats left is salmon. The atmosphere was always warm and friendly but now its just dark and dreary...rundown.. needs a new carpet, paint, to make it smell and feel better in there plus I couldnt help but notice the filthy windows...made me wonder if the kitchen was clean! Well be back but in no rush to do so...
Best place to have a nice sea food
Thanks to Rachel, our waitress who immediately served us in French when she heard us speaking French! Very good food and nice atmosphere too! We loved our evening!!
Very bad service from this waitress in this restaurant. I entered at 4:21 and ordered the food. A few moments after I arrived at the table, then a family of about 10 people arrives and the same waitress serves them. She brings me my coffee and about 20 minutes later another family arrives. They serve that family of about 6 people and immediately bring the food to them. And about 20 minutes later she brings it to me and my husband. There were only two people at my table. It was so ridiculous that our food was served an hour later. I told the woman that I was upset with her service and instead of telling me she was sorry and being nice, she replied, I dont understand what youre trying to tell me. She was very arrogant. Even the assistant was very arrogant, both of them.
I used to love the atmosphere at Red Lobster.... My family and I would go in the days when kids could pick toys from a treasure trunk (lobster necklesses, etc). It was always a family favourite! My birthday was ALWAYS celebrated at Red Lobster as a kid, and the whole family treated themselves to a great evening. THAT CHOCOLATE CAKE HITS THE SPOT. However, it has REALLY GONE DOWNHILL.... They no longer shred parmesan on your pasta (CHEAP), the wait staff are rude, the vibe is dark and gloomy, the prices dont match the quality.... And now weve been informed that they completely cancelled the ALL YOU CAN EAT SHRIMP (its not even offered on Mondays anymore).... So sad. Not to mention, the two times that we got to try the all you can eat shrimp, this location was always out of a certain shrimp dish (vinegar shrimp, etc), and the staff was always hard to find to make another order... (This picture was taken Nov. 2023) Guess well be eating somewhere else now...
Today I had exceptional service from Connor. I really enjoy my experience at Redlobster today, the food, the ambience and the service was phenomenal. The food was fantastic and the service from Connor was SUPERB. Thank you so much again for the wonderful experience. I will return again and hope to have the same server.
A little pricey, but food was good
love this place so much ugh its beautiful. good food, good drinks, good smoking section outside. just blessed over all will be returing with my brotherens very soon
Good quality and friendly service. Pr8ces have sadly gone up a bit though. Kid-friendliness: Very kid-friendly Food : 5/5 |
A fun night out with friends
Good seafood place.
Not all Red Lobster are good. This one is excellent in all aspects.
Cant go wrong with the seafood linguini. Very filing with good amount of lobster and shrimp
Twice had been here and we had a good time for the atmosphere and food .the service is amazing
Our waiter Cam was the star of the show !!!
I recommend, just important to book in advance!!! Otherwise you have 40 minutes of waiting
Good restaurant
We always love going to that restaurant. The staff is always friendly, and the food is so good! Plus, they make the best Pina Coladas! Today we had a waiter named Sylvain, he was super friendly and quick to bring us our food. Well definitely be going back! Food
Unfortunately I did not have the same experience others had with food quality. Ordered the escargot this is what I got no escargot included btw . Just mushrooms with a pile of cold melted cheese did not eat it $15 wasted. Shameful. Coleslaw tasted old. Threw it out $7 wasted. The shrimp special was plain and again cold. Disappointed. Quality control on food delivery is not up to pare.
I just love the food here. And every one is great if I could I would go once a week
Its no the best in terms of food quality, the pasta with shrimp was almost tasteless, the fries were overcooked. Its too pricey for nothing. But the atmosphere is nice and the lady who served us was nice too. Food
Very nice atmosphere and very good service! Its been a long time since we went there and we were not disappointed!!
The food Ultimate Feast.. is the best & Thank you so much to Oscar C.. for the very good service.. I recommend this places & will be back soon. Parking: A lot of parking area, beside the restaurant.
Lots of choices overall!!!
Very good service. Good portions. Prices are correct.
Excellent service, delicious meal. Our server was very friendly and helpful, his name is Dave. We had a pleasant evening for my birthday on October 7, 2024 with my partner.
Dream Place
Lobster tail and langoustine dishes taste good when frozen. Lobster tail and langoustine dishes taste like they were frozen. Too expensive to eat frozen To expensive for frozen food.
Great food and atmosphere. Portions are a little small for the price
The food was really good. The quality and quantity of the plate is much more and upgraded! Jackie our server was amazing tonight went over and beyond to make sure I got what I wanted .thanks Jackie for all the smiles and excellent service
A beautiful souvenir from the 80s and 90s still open in Ottawa. Except that prices have increased significantly. But the meals are still just as good
Great place very good with handicap parking best service great food.
I found the food good but served with too much salt.
The buns are so delicious!
I went here for the first time about a year ago, and the experience was so bad I ve never gone back since. I went on a Monday to try their unlimited shrimp deal, but the server made it super awkward by openly complaining about how they hate when people come in for it right in front of me! And that wasn t even the worst part. I brought some friends along, and we were treated totally different from other tables. Other customers were greeted with a smile and got decent service, while we barely got a hello. We were rushed to order, and every time I needed a second to decide (because it was my first time), the server literally rolled their eyes. It was uncomfortable and rude. But then, when the bill came, they suddenly got all friendly. The switch felt so fake. Honestly, after that experience, I m never coming back.
We really enjoyed our dinner, we were there at a busy time but the service was still good. The food was delicious.
We drove from Montreal just for the food. Quebec misses red lobster it was ours 18th anniversary and the Food, our waitress and the drinks were just perfect. It was worth the 4hr driving. They had a perfect dipping sauce for the coconut shrimps. It was finger licking good... thanks for the time that we had in your restaurant.
Went there for on a Monday for their all you can eat shrimp deal and it was really. The portions where great. The atmosphere is nice. My waitress was very kind and generous, I think her name is Catherine. Good job!!
Thank you Anaya for the wonderful service! Tasty food
I have been to Red Lobster in Barrie Ontario, everything was just wonderful. I had been going to Red Lobster Florida for 15 years, and we went there all the time for our Anniversary, and the service was excellent as well the food. I will the Red Lobster if they close the Barrie and the Ottawa restaurant I take my family and my grandchildren & girlfriends there every October when I visit them. It is a great place to go for seafood . I just wish we had one in my home town.
Parking: Great location adequate parking Kid-friendliness: Yes Food : 5/5 |
Server was very slow to take our order and kitchen took a while to bring food out. Close to two hours before our food got to our table..
The food was awesome, the waitstaff was funny and engaging and very knowledgeable and welcoming. We will absolutely be back when next in town!
We love going to red lobster our food we order is always delicious we usually get the ultimate feast
Their bread is amazing. Pasta not so good Food
Great food and service. Both lobster and crab legs were perfect. I removed 1 star for poor beverages. Mai tai was so bad my wife asked to replace it and the replacement of margarita was so so. You need a better barman
I like this restaurant so much I drive down from Montreal to eat here. Thanks for another great meal.
Best lobster place nearest to Montreal!
We came all the way from Mtl for this. And Ill be back for sure!!! The captains feast is a must!!!!
LOVE IT HERE! Treated myself to a WONDERFUL meal with the ladies back in may we had an AMAZING time. The hubby doesn t love red lobster but at least I have my GIRLS
The worst red lobster location, Luc is very rude, I complained to the manager and he didnt do anything, I will call the head office to complain, but will never ever come back to this place
Had a lovely lunch at this location! Marla was our server and she made the experience so enjoyable. Her kindness and knowledge made our day! Can t wait to be back. Thank you Marla!
Great place Kid-friendliness: Kids meal menu available Food : 5/5 |
The food is delicious and the staff is friendly and helpful. They have a different deal each day which is great. It is definatly worth the price because of the quatity and the quality of the food. I recommend 10/10. Will come back for sure! Make sure to try their key lime pie .
Food is great and service is great. Hope they are around for many more years. Always busy especially during peak hours. I make a point to drop by every time I visit my son in Ottawa from Montreal.
Best restaurant to go. Always great food! And service is amazing.
Cam is an excellent waiter. Thanks for your the service, your smile and your attention. Dietary restrictions: Gluten free available
The restaurant was clean and peaceful.. the atmosphere was relaxed. The service was good snd server was polite and friendly. The food was what I always expect it to be at this location and the servings are of generous proportions. Would recommend this place. Food
I was really excited as its expensive we dont come often. It was really cold inside the restaurant. The staff were decent, the bathroom relatively clean. The French fries have seasoning so my kiddo wouldnt eat them. He liked the chicken tenders tho. The Brussel sprouts were horrible! Under cooked, you couldnt taste anything over the burnt. We each eat one and left it. We were not asked about them even when they were the only thing on the table lol no fork to be seen.... The crab was tasty! But the potatos that were under it were bland and burnt not even crispy... definitely need atleast some salt... Kid-friendliness: It didnt feel very kid friendly. But there were children.
Excellent service food wad great as always. Great seafood restaurant.
We had a romantic early dinner at the Red Lobster Restaurant on St. Laurent Boulevard in Ottawa. We ordered our favourite dishes and had a toast to our hosts !
first time going, food and service was amazing! will be back for sure.
Amazing food. Service from MB was exceptional. Will be coming back because of her. Great for the entire family!
Fish and chips. Very above Poison very large can of poison a lot of breading but nice plate
Always a great experience at Red Lobster.
This place used to be nice, but now its a total fail. First of all if I pay so much money, at least my lobster should be cooked fresh not warmed up in 5 minutes. Pasta with seafood also was warmed and overcooked. Now Im not sure, if its just this Red lobster or all of them are dropping in quality?
Lot of food good taste
UPDATE: Manager emailed to say that complimentary coupons would be mailed...not happening!Party of 12 on Sunday at 2:30pm. Four separate cheques were issued but 2 orders were delivered to the wrong people. One order was just linguini - the other order was 4 choices (smaller portions) and linguini was one of the choices. So when the linguini arrived to the wrong person they just assumed that it came with scallops, shrimp and lobster and started eating! We had no clue that a mistake had been made. The person who ordered the 4 choices waited long after everyone was served and finally had to order 3 additional choices (and pay for them)! So their mistake ended up costing us extra $$$ and wait time! As for the foods - its very processed - way too salty and overpriced.
Service was great, food good, but were sitting too close to lady making silverware napkin rolls. Way too loud. Parking: It can get full during busy hour. Morons dont help the cause.
I recommend the owners update the restaurants interior: remove the carpet, as the 90s style is outdated, and hang mirrors on the walls to create a cozier atmosphere. I do not recommend ordering crab legs too much hassle
Parking: Its tight and busy but free. Kid-friendliness: There are tall chairs available. Wheelchair accessibility: Everything is ground floor without steps, including the washrooms.
It was years since I ate at Red Lobster and they did not disappoint. I had the shrimp Tacos and they were the best I ever had. Our server was friendly, helpful and very efficient. I will definitely not wait so long to return.
Lovely place I went there with my friend for the first time and absolutely loved it!. so worth going if u love calamari thats a must get with sweet and spicy sauce!! It was to die for!
Our waitress was amazing. Food was delicious. Clean washrooms with good soap. 5 stars for sure! It was also amazing that they had staff of all ages!
What bothered me was the waiter we ate for $121.00 when we were almost finished we asked him for a takeaway order of $90.00 when the bill arrived we gave him a tip on our meal and no on the take out we gave him $25.00 the waiter not happy he takes the receipt puts it on the table doesnt look at us doesnt say thank you or have a good evening he leaves with his attitude to make us feel cheap we gave him 20 % of our meal service but we wont give him $15.00 more for a take out, its very unpleasant to be treated like this
I come here twice a year when me and the girls are in town. We were, like always, welcomed with friendly service and those warm warm delicious biscuits. First basket is gone in seconds. The waiter brings another one, and another, with no judgement. Our main dishes were excellent, crab tasted fresh and the sides were great as well. No room for dessert, but we had a great meal regardless. I wish I could remember our waiters name, he was hilarious and very witty with the jokes.
Great experience, very good service. Food was so good , big portion , the bread is sooo tasty . Our waiter , Connor , was just perfect
Excellent food! Its worth the trip!
Went for lunch, likely wont need dinner. Lol
Good price
My family and I stopped in for dinner on Fathers day and all I can say was our experience was absolutely incredible. Our service was exceptional and the food was perfect. Hats off to the entire team
Food and drinks were awesome! The margaritas flight is a must .Also the crab queso to start . Service was great we had to wait for 50 minutes for a table but the bar at the entrance made those 50 minutes feel like 10. The restaurant needs a face lift Food
Highly recommend!
It was very delicious Parking: Good and secure Kid-friendliness: The staff was kindly with my daughter.
for three people on a busy ish night we were served quickly but with care!! loved our server kayla, she was so nice, so cute and had the best vibes ever
Amazing as usual. Good food with good portions, perfect seafood taste. We got shrimp, tilapia, and scallops and all was good. Along with mozzarella sticks and ceasar salad. Vegetarian options: Fully vegetarian Parking: Outside the restaurant, free Kid-friendliness: There are high chairs for kids to eat in
The Red Lobster on St Laurent Blvd in Ottawa is a wonderful place to have a romantic, intimate dinner to feel pampered.
Excellent
Waitress was blatantly rude to my partner and I specifically. Food was serviceable at best, probably the worst fish and chips I have ever had in my life.
Food is good, service is efficient. Props to Donnie for an amazing service! He was great with the kids. He made our evening extra special! Thank you so much! He deserves a raise!
The food and service was amazing at red lobster but the average spend per person seems to be little expense it comes under fine dining restaurants for me..
Very good atmosphere, excellent good service and very good meal on St Laurent Street in Ottawa still open and we will return because these excellent and very good affordable prices even with family
Perfect service and food
We were actually very satisfied with the service and the delicious dishes. THANKS
Server was nice but got my order wrong. I was tokd 20-30 mins to correct it. I watched my family eat and went home hungry.
Great food new Crab legs with potatos excellent
What I have cone to expect from red lobster for quality, only one comment they seem to no longer have bigger lobsters at 2 pounds and remember to as nit to prepare it since they remove mist of the tasty stuff
OSCAR OSCAR ..remember this name when you go there .phenomenal waiter with a phenomenal service we drove all the way from Montreal just to eat at red lobsters and trust me it was well worthed!!! This place deserves a 10 just for the waiter OSCAR ..we will definitely comeback .!!
Very disappointed with the lobster tail the taste was disappointing and it was very salty
We hope the best for Red Lobster and its future. Its a family favourite, delicious, and although the desserts could do with major improvements, the drinks and the seafood are awesome. Slow service though, and staff need to pay more attention to their tables...
Nice place and good food you gotta try some combinations
Still open!
Place never dissappoints
Meal was delicious and the sever was awesome
Connor was our server and he was fantastic...very professional. Food was excellent and we enjoyed ourselves very much.
Much better to dine in restaurant than to Uber Eat from here. Food is hotter, and service is quite fast. Atmosphere was fine, but very busy, so found d it a bit crowded, and finding parking was interesting.
Had a reliably good meal here this evening. It was really busy but they got us in and fed is reasonable amount of time. The hostess and server were friendly and professional. Aa usual the biscuits, mussles, and meal were great. Parking was very challenging so plan accordingly at peak periods.
Good food
Went for the first time. Ive never eaten crab/lobster before, the waitress was so helpful and really kind. Crab was delicious and the biscuits are to die for! Kinda expensive but good for a treat. Will definitely go again