Thyme & Again in Ottawa

Dietary restrictions: Salad nicoise is gluten free and very tasty. Food

A really great gem in the big city. Alternatively, organic and in-house bakery. Delicious wraps and a great cafe

very decent place with good coffee, atmosphere and vegan food

A gem.

Tried breakfast sandwich; yummy and good quality; First time tried this type of buns, it was super tasty.

Very nice cafe! Great coffee and sandwiches

Ive really enjoyed Thyme & Again several times personally and for business functions. Their attention to detail, quality of food and service is beyond expectations. Highly recommend. Dietary restrictions: Dietary restrictions can have a heavy impact on my decision to buy food, or organize food for work functions. Thyme & Again has given the attention required to satisfy any dietary restriction concerns, which is always so much appreciated.

I love this place!! The maple glazed chicken sandwich is really good...everything so fresh! Great buy! Ohhhh and pastries are nice nice too lol can get a little carried away adding sugar cookies while waiting for your order tho lol

Always excellent. A Wellington West institution.

This is a lovely place. Like a rose garden or a field of sunflowers. The best lemon curd you have ever tasted. Summer is the best time to visit. What are you waiting for?

Disappointing. My wife ordered a cake by phone for our 11-year olds birthday specifically because they offered a peanut butter chocolate cake. Drove 20 km to pick it up then came home only to discover that it wasnt even the right cake when we served it to our daughter. Check your orders before you leave the store! Cake was still good but not worth an extra 25k drive for the cake we received instead of the one we actually ordered. Could have picked up a cake down the street and saved us the drive.

We hired them to cater for our event and it was unbelievable. Food was so delicious and the service was fantastic

I love this place!!!!. The coffee, the salmon sandwich is my favourite, and the sweet pastry and cookies very good.

I cannot say enough about the exceptional experience we had at Thyme and Again (Nest) during our recent accreditation reception. Jennifer Crossman went above and beyond in ensuring everything was perfect, from the warm and welcoming atmosphere to the impeccable support throughout the event. The food spread was not only delicious but also beautifully presented, garnering praise from all our guests. The event space itself was elegant and conducive to a successful gathering. Thyme and Again (Nest) truly exceeded our expectations, and I highly recommend them for any event. Thank you to Jennifer and the team for making our reception a memorable and successful one

It was my first time visiting here and while the food and coffee were delicious, I really have to compliment how great the staff are. Great vibes great meal. Thank you for wonderful service!

Check out the upstairs, its a relaxing atmosphere. The food is great!

Maggie and Mia are so wonderful! I was looking for a delicious, last minute cake for a dinner party I had to attend and discovered the Passionfruit Mousse Cake thanks to Maggie who was kind enough to walk me through all of my options. She also went above and beyond and handwrote a list of ingredients for the cake. Mia cashed me out and was all smiles the entire time. I just had to ask for both Maggie and Mias names because they really made my day. I absolutely love this location and will be back for more! Also, the Passionfruit Mousse Cake was an absolute hit - thank you Maggie!

Lovely place for a coffee and a bite to eat. I find the soups too salty but sandwiches are good as are all the lovely baked goods. Ive boughts cakes for birthday parties that were very well received and beautifully presented. The staff is usually very attentive and efficient. Parking is tricky. Recommend walking if possible - at least to Wellington location. Carling has lots of parking available.

We bought a chocolate hazelnut cake for Christmas and it was amazing (and huge!) Great place! Food

Fred goddess dip is delicious! I got a Mac and cheese and it was tasty too. I like to go in and see what new things they have. It s a wonderful local staple.

The desserts and other items are wonderful. However, almost every prepared take home item is either dry, bland or both. They must refocus on those items.

I dont see why anybody would eat this. Frozen food that is 3 times the price of food court food and tastes 3 times worse. Unless you dont know how to cook and have never eaten fresh food, I dont see how would anyone like it. It tastes worse than grocery store frozen section food.

The desserts are phenomenal!

Love that place! Great place! Good food too...

Everything is amazing. Even the smell outside is outstanding. One of the best places in the city. Cant talk highly enough!

This is a neighbourhood gem. So many special and original things to eat there or take home. Staff seem to really enjoy working there as they have always been bright and helpful (and patient! So many choices!)

Super weird they closed 25 minutes early randomly for an event. Wanted a coffee and just moved into the neighborhood. Disappointing. Atleast put a sign up or some sort of notice. The second cup was fantastic though! Ill be going there from now on! Way more consistent

Amazing desserts. Their lemon meringue tart is absolutely perfect.

Mothers Day Prime Rib Dinner We ordered the Mothers day prime rib dinner and it was tasty however the prime rib was a poor cut of meat with over 30% fat and barely fed three people (all light eaters). I contacted Thyme and Again and left a message they (never responded), I sent an email to their head office and they (never responded). Very disrespectful that they cannot deal with a customer complaint. It is too bad as we usually spent about $50-75 a week at Thyme and Again and they have lost my business.

Something has gone downhill in the past year management-wise. I show up on a Saturday morning and the cake showcase is pretty bare, whats in there is not looking the best and the fridge is half empty (at the beginning of the weekend when inventory should be high). I was told that they didnt have what I was looking for from their menu (again). That said, the products still taste great.

Absolutely wonderful and memorable 50th birthday dinner. We ordered meal packages for 4 so that my birthday party would be spent chatting and celebrating instead of cooking and sweating in front of the oven. Mission accomplished so thank you Thyme and Again. We ordered the Baharat Spiced Prime Rib and the Salmon en papilotte + the local charcuterie and cheese platter + veggie, dip and pita platter. Oh my God. Everything was tasty, tasteful, plentiful and perfect. Thank you for making this special birthday so special.

Love this place! Amazing atmosphere, delicious food, with delicious vegan options. Consistently wonderful service. One of my favorite places ever. Food : 5/5

Fantastic food shop with great sandwiches. Super friendly staff, and awesome atmosphere. Check out their upstairs dining area, Nest! Super cozy and welcoming with wonderful natural light. This is the gem of Wellington Street!

Went to a private event upstairs, ir was divine.

Thyme & Again is great, little café with a variety of really tasty pastry and treat options. I would really recommend the Nanaimo bars. The coffee is always good and the staff are always friendly.

I have always enjoyed their products. Fresh, tasty and reasonably priced. Both the staffs from Carling and Westboro are pleasant and helpful. I do recommend the cranberry and white chocolate scones, both frozen and fresh. I do love the chocolate paradise cake. It is dense, moist and rich. It is a bit pricey, but its worth it. I tried the smores cake. I would suggest the cake to be a bit fluffy and soft, the buttercream maybe more marshmallow-yy texture, to live up to its name. But overall, it is pleasant.

We love this place

Places to sit inside or out. Nice ambiance. Delicious oatmeal fruit muffin and great coffee, refills allowed!

Very cozy indoor and outdoor space

Everything Ive had there is perfect. The chip and cheesecake is fantastic. They have French onion soup with a chicken broth with is extremely hard to find

I ordered the Gluten-Free Thanksgiving Dinner for Two. It was very disappointing, especially after seeing all the positive reviews posted on Google. The turkey was not that moist and the mashed potato was overly thick. The worst part was the gravy, which was a pale jelly-like substance that was tasteless and rather disgusting looking. Looked like it was made with a lot of thickener but hardly any turkey stock. The only thing tasty was the cranberry sauce. I doubt I would order from them again.

Used to be good here but with everything right now , the prices have gone up and quality has gone way down. Very disappointing

Its a lovely little place! Soup changes weekly. Its very artisanal style so everything is a bit expensive for my personal preference.

Cute cafe for a lunch break with my walking group

great bakery and wonderful atmosphere to have a coffee with friends.

Went for a business lunch Friday, December 8 and had a amazing lunch of an egg salad sandwich, side Caesar, coleslaw and an amazing pickle. Service was friendly and fast. The atmosphere and décor outstanding. I was not able to have a dessert but will be back for a lemon square. I have had their catering as well at an event and the food was again delicious. Portions and prizes quite reasonable for high quality lunch. Vegetarian options: Many

Chocolate Cranberry tart was awesome

Great store, friendly staff.

We had Thyme and Again provide and deliver over 100 gift baskets for our staff the week before Christmas as a thank you for their hard work. The food items were fresh and delicious, and the gift boxes were packaged beautifully. Sheila and her team made this huge project effortless. It was important to us to choose a local company in Ottawa, and they did certainly impress! We will not hesitate to use them again and we have already recommended them to so many other business owners and friends. -Darlene MacInnis, Marketing Manager Nutri-Lawn Ottawa

Beautiful store and location. Lots of takeout options for breakfast and lunch. Picked up a few goodies after our appointment on Wellington.

Ive been to Thyme & Again for a couple of years for their desserts, scones and other takeaway meals. The food quality is great and prices are reasonable. The seasonal merchandise is pretty great as well.

Loved the chicken sandwich box. That was a real piece of breast meat

I love this place - but was devastated to find out Sticky Toffee Cake is not on the seasonal menu. ! How can this be?! It s awesome. Sheila please bring it back !!

One of my favourite neighbourhood coffee shops! Love their coffees, baked goods, and seasonal homeware and gifts. Definitely worth a visit! Hopefully the upstairs section can be open again soon - a lovely place to enjoy a latte and relax.

Cant say enough about their incredible cakes! Especially the gluten free paradise cake, my favorite of all time. So decadent!

We had them cater our small wedding this weekend. The food was delicious and packaged with care. I really appreciated their attention to dietary allergies. For example, one of our guests is allergic to gluten and not only did they include GF crackers in the cheese platter but they also separated the cheese from the crackers to insure there wasn t any contamination. The portions were generous and everyone enjoyed the food. Rose was very responsive and was able to answer all of my questions promptly. Would highly recommend for your next event!

Their cappuccino is velvety perfect. Make sure you grab something with that. Nothing I ever tried wasn t just right.

Delicious food & kind folks

My first time going to the Wellington location, I felt like I was disturbing the person at the cash by just being in the store. It took me a few minutes to look at everything and when I was done, she was very rude when serving me and seemed like she couldn t wait until I left. The maple pecan cheesecake was AMAZING, but the service was not amazing at all.

Super cute, stopped in to check it out on my way to the theater so I didnt buy anything but Ill definitely go back and grab something. Everything looked and smelled delicious

Got catering for an event. Communication was excellent. The food quality was fantastic. In retrospect, should have ordered more. The finger foods were absolutely delicious but theyre very very tiny. Really great quality though and reasonably priced.

I ve been going here for years, love the food and ambience :)

Just purchased the most delicious lunch! Persian Bento box : chicken and herb patty, saffron rice, chopped tomato and cucumber salad with herbed yoghurt. It was fabulous a lovely change from the usual prepared lunches available on the fly . Thank you for being so creative!

Outstanding catering services! We recently organized an outdoor celebration of life under a large tent and used Thyme & Again to cater the event. We can t share enough accolades for Sheila, Chef Michael and their teams. From planning to coordinating to executing, everything went very smoothly. We were impressed with their ability to adapt to our needs. The menu was perfectly tailored to fit our desired theme and accommodate food restrictions. They also created an outdoor kitchen by the tent on the day of the event to prep and cook their delicious food on premises. Their professionalism and attention to detail made the event all the more special, turning a plain tent into a beautiful intimate venue. We could not have asked for anything better!

Pretty nice gluten free desserts.

Bought the Chicken Pot Pie. Smelled good, tasted good, was enjoying it until I bit into pieces of cardboard. Ended up throwing it out!

Love the place, had ordered large cakes since 2012 recommended to everyone and all my family in Toronto and Montreal knows the Grand Mariner poppyseed cake as always on the party. Today I stopped to pick 3 slices and the clerk / Menager I formed me that they can t cut the cake?!? So rather keep the cake intact then sell 22 $ of worth. I came for that and you have it!!! What kind of customer service is that ? You can t slice the small cake? Sooo disappointed!!! The businesses comes with these ridiculous policies that becomes very hard to support them. I drove km to come to your location!!!

We moved to Ottawa. I ordered the full prime rib dinner for Christmas Eve supper and the full turkey dinner for Christmas Day supper. The meals were suppose to be heat up and serve. Boy was that misleading!!! First the food was suppose to be delivered between 2 - 4 pm. They showed up at 9:30 am at the hotel we are staying at. Second, The prime rib was raw. Literally raw. I emailed before hand that we wanted it medium well so it is only pink. Then when we heat it up it will finish cooking to be well done because we do not want any blood in our meats. I heated it up like the instructions said and when I cur into the meat is was oozing blood out. It was like the meat was seared lightly on the outside and left to walk off the plate. I ended up roasting the prime rib for two additional hours to cook it fully through. A 6:30 supper for four ended up being 9:00 supper for two. No one would eat the mashed sweet potatoes because of the bloody juice that it was sitting in from the raw meat. Also,the meal was suppose to feed four easily. After the bone is removed and the fat is all removed we barely had enough for two people. I come from a farm and know prime rib and meat. This was a waste of money all around. Third, the full turkey dinner. How can I say this; dont waste your money on it. Again, all they did was brown the skin but everything underneath was raw. The juice was running blood all the way through. It took almost 3 1\2 hours to cook it through. Again we had a really late supper. There was enough meat for 6 people but the stuffing they supplied was enough for two people. The gravy, mashed potatoes, and carrots were enough for the four of us. It was advertised that these holiday meals were heat and serve. If I had known I was going to have to cook the meals it would have been way cheaper and easier to go buy the groceries and cook the meals from scratch myself. I am shocked none of us ended up with food poisoning from the very raw meat they delivered. We did have stomach issues from the prime rib dinner. I want this honest and disappointing catering service to be a warning to everyone. .This was the first time ordering and spending Christmas in Ottawa and it was a disappointed meal. In case the readers are wondering, Our hotel room has a full kitchen in it so we can cook with an oven.

Love thyme & again, I have visited both of their locations. I love that the Wellington location constantly changes their window displays with homewards available to purchase - I stopped in to buy their wooden beaded Christmas display for my own house :P They have wonderful desserts with big enough portions to share! I split a slice of cake in two to mark and anniversary, their millionaire shortbread is the best Ive ever had! (so decide to I split it in 4!)

Great place too grab a sandwich for lunch can t beat it! Great staff

Great food and service. Homemade taste.

Its not the place that it used to be unfortunately. My last two times I went there I left empty handed. The time I went to their Carling Ave location, I was disappointed to see the lack of options. Big space, not much to choose from. All we wanted to buy was a couple sandwiches, but there were only a few pre-packaged grocery store type ones available. I expect more for the premium prices that are being charged. Tonight when I went to the one in my neighbourhood on Wellington, I tried to buy a slice of chocolate cake. Apparently they no longer sell them by the slice. If I wanted one, I would have had to buy the whole cake. Ive been buying slices of cake there for years. So....I left empty handed again. I know times are tough. I hope things improve, I used to love this place.

Have seen a dip in quality, but still pretty decent overall, great egg salad sandwiches and soups are pretty decent as well

The chocolate cake here is AMAZING

Great, but sad they no linger carry the cheddar + jalapeno shortcakes. Still have the cheddar ones though.

Tasty food and coffee. Decent tea collection. A bit crowded and the seats are uncomfortable.

Just received a surprised package, a gift of food, it was beautifully put together.

Planning to get married in 2020 was stressful to say the least. Thyme and Again were supposed to be our caterers and they were extremely flexible and supportive throughout all the changes we had to make. The tasting we had with them was also delicious. We really could not have had better vendors at our side throughout this stressful time.

Love the coffee. Love the scones. Love the cheese shortbread. Will continue going back.

Tasty butter tarts

Nice products..food looks good found some items a little pricey some reasonable

Very disappointed with their catering service, my girlfriend paid $36 for a plate of five pieces of pastery like food, 3 pastery in a box, and a cookie. Looked very unprofessional and didnt taste good.

Delicious food, friendly staff...

My best friend purchased food and cake for my wedding and everything was fantastic and delicious.

what are these prices?!

I have been going to Thyme & Again for years for delicious desserts. Best carrot cake in town. Everything is yummy. so cozy, awesome service and fair prices. My favourite dessert spot. Lynn from Kanata

Great prices, amazing food choices, kind and accommodating staff. Great location and Well decorated. Will go there again.

5+ star treats, 3 star specialty coffee . Beautiful decor and big spacious cozy upstairs.

Great place for a coffee.

3 word if you like moose cake Hazelnut cream cake

Great food, great staff, great ambiance!

Great sandwichs, soups and desserts! Reasonable prices and cozy atmosphere, will be back for sure

Was disappointed that they didnt have the mac & cheese croquettes. Went to both locations only to be told it was last summer seasonal menu...if true then the website should indicate that. Its a website not an engraved stone.

Love their strawberry and cream cake. Cheesecake are excellent.

I experienced Thyme And Again s catering. It was delicious! Great service great food!

Always a good spot for a coffee in the sun! Took my mom here for a quick scone-and-coffee breakfast, and it was great. Latte and cappuccino were ENORMOUS scones were rich and flavourful highly recommended

Super friendly staff, all of the deserts look great. I got a millionaire shortbread thing that was super tasty. The sauces look good too, and the sandwiches. 3$ for a desert and like 9-10 for a sandwich or soup. Very reasonable prices. Its more of a pick up place than a sit-down place, BUT there are a few tables and chairs

Tasty homemade food, particularly nice desserts, some gluten-free.

Sandwiches taste good.

It was my first time ever going here this weekend, and it was not like I expected it to be. The staff was not at all friendly, and appeared as if it was a nuisance that wen were there. Considering the prices of their drinks, one would expect better service.

Nice local cafe that I like to go to for a quick sandwich or snack. Coffees are really good too.

We recently purchased the frozen Chicken Piri Piri from the Carling Avenue location for $24.00. It was delicious, but was an outrageous price mark-up on what amounted to nothing more than a whole lot of roasted potatoes with maybe, maybe, a single diced chicken breast. As my dear mum would have said...you had to look for the chicken!

The 2nd floor is a nice hidden space to relax with a coffee and/or meal if youre good with stairs. I wish they had more ready made vegan food but they do seem to always have at least one option, and a few vegetarian options too. Some takeaway items as well although their other location seems to have more variety.

Very bad customer service. I bought a gift card via their webpage to be e-mailed to a friend even when they offer the option on their website. I e-mailed Whitney Zelmer, owner and Rose Goyette, general manager and other email addresses to confirm this and I never got a reply from any of them. This is very poor customer service. The card was never e-mailed and had to be picked up at the store by the birthday person :-(

Thyme & Again catered our family wedding recently. The food was fantastic, the instructions were so easy to follow to heat it all up and delivery & pick up were on time! Superb job, thank you so so much.

I found this (picture attached) in one of the cheesecake pastries I ordered. They are like hard pieces of clay or plastic or something, health hazard much? I honest to god almost broke a tooth while eating the pastry. The customer service isn t great either, seems like I m a waste of their time when I m there - there is one girl in particular who has a horrible attitude - it s sometimes difficult to enunciate while wearing masks so I had ordered the blueberry cheesecake pastry and she had grabbed the wrong one by mistake, no big deal at all, and I said oh sorry I wanted the blueberry not the mini cheesecakes and she rolled her eyes at me and said well I heard you say this and it was said with a horrible attitude. My boyfriend and I moved in down the street about 2 months ago and really enjoy the butter tarts and a lot of their baked goods but honestly, I don t feel like going back anymore even with how convenient and close the shop is.

Rose at Thyme and Again helped us plan a delicious meal for our Covid Wedding this July. Not only was the food superb but it was delivered with easy instructions. Cannot say enough about the quality and service.

Thyme and Again has kept us well fed over the last 5 months with weekly main dish offerings that are not only inventive, with very ample sized servings, but Delicious!!! And the dessert menu ... mmmmm!!! Congrats to the entire team for a job well done, during a challenging time.

Excellent treats and local greatness.

Delicious food offerings, local, great staff.

Delicious desserts!

I ordered their vegan pot pie to go and what an absolute treat it was! So perfectly seasoned and the pie crust was incredible. The best veg pot pie Ive ever had, was so blown away!

We had planned a large indoor wedding that was revised to a park wedding and then to an even smaller park wedding.... Thyme and Again planned and replanned and was gracious about all of the uncertainty. We hosted with individual boxes and bottled drinks to be taken away after the cermony and an outdoor tent dinner (for immediate family only) all with Kosher supervision from the OVH. The food was delicious and the wait staff extremely professional. The mashgiach (Kosher Supervisor) said they were a pleasure to work with. The set up was beautiful and the timing like clockwork. I hope that they do many more kosher events in future.

Best vegan pies in Ottawa.

Convenient, cute, a bit pricy

Such a cool, relaxing and fashionable place. The amazing food is another plus.

Thank you Thyme & Again Catering and Staff! Whitney was a pleasure to deal with leading up to the wedding and the staff on board the night of were lovely. I can personally say that I had every hors doeuvre served (brought to me on a separate plate Gluten free) and they were absolutely delicious! We have heard only good comments about the hors doeuvres. Thank you so much :)

I got the iced chai latte and Calabrese sandwich. Both were great and prices are comparable to most coffee shops. Staff were all friendly and outdoor patio was nice.

I wonder if the chef smokes as the food is far too salty. Soups at restaurants are often too salty but the veg pot pie was inedible it was so salty.

Best place in Ottawa for home made soup sandwich coffee. Bad set up for paying. Inside table dirty. But the food is so good you forget the problems. Staff so polite

We have our weekend lunch here regularly. We love their sandwiches, coffee and desert. Price is good. The seating area on the second floor is quiet and roomy.

Great place to enjoy a coffee or snack. Nice atmosphere and friendly, helpful staff. Beautiful quiet lounge upstairs.

Great coffee and baked goods! Super friendly service.

Grabbed a Mediterranean chicken club sandwich to go for lunch. Good quality bread with good flavours and high quality ingredients. I did find the tomatoes ended up making the sandwich a little soggy but otherwise it was good. The prices werent unreasonable for the quality.

Incredible service and excellent food and drink!

The desserts at thyme and again are quite good. There are many options including gluten free. The lime pie is highly recommended.

I d like to take this opportunity to give a shout to Sandra. Thank you. Now onto the review. What can I say? If I could give six stars I would. The food was proper and worth every penny, the service was top tier professional and with all the bonus extras and freebies we feel as though we have of underpaid. These guys are pros, start to finish seamless service and just by watching these guys work you know they re prepared for any and every circumstance. Our wedding would not of gone as smoothly as it did without Thyme and Again. Mat and Malika

Amazing sweets ! Quality baking ! A place to not miss for sure !

Excellent sandwiches

Great food and atmosphere!

Best Salmon Sandwich. Nice place

Delicious pita crackers and pesto hummus from their grocery! Yum!

Such an English white class place but desserts are really good.

Good food, good coffee!

The peanut butter squares are the best.

Best place in Ottawa for incredible tasty high quality meals. Love the friendly elegant environment. Best shortbread cookies- ever!??

Great spot and awesome food! Just love this place and the friendly staff. Highly recommended!

Always a great spot for lunch.

Great sandwiches. Always fresh

the service was really bad. when we went it was not busy, but the cashiers were just talking amongst themselves. the only reason this place is getting 2 stars is for its cozy decor. I wish we received better treatment because I really wanted to like it.

Great desserts! Busy and popular!