Sweet Basil Restaurant in Ottawa

1585 Bank St, Ottawa, ON K1H 7Z3, Canada

★★★★★
(584 reviews)
Categories: Thai restaurant Asian fusion restaurant Asian restaurant Cocktail bar Meal delivery Takeout restaurant Pho restaurant Southeast Asian restaurant Vietnamese restaurant Wi-Fi spot

About

Catering

Website
sweetbasilottawa.com
Address
1585 Bank St, Ottawa, ON K1H 7Z3, Canada
Plus Code
98HM+J3 Nepean, Ottawa, ON, Canada
Time Zone
America/Toronto

Business Hours

Monday
4–8 PM
Tuesday
4–8 PM
Wednesday
Closed
Thursday
Closed
Friday
4–9 PM
Saturday
4–9 PM
Sunday
Closed

Services

From the business
Identifies as women-owned
Service options
Kerbside pickup No-contact delivery Delivery Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible entrance
Offerings
Alcohol Beer Cocktails Coffee Halal food Happy-hour food Healthy options Organic dishes Small plates Spirits Vegan options Vegetarian options Wine
Dining options
Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy Romantic
Crowd
Family friendly Groups LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free parking lot Parking

Photos

$Sweet Basil Restaurant
1585 Bank St, Ottawa, ON K1H 7Z3, Canada

Reviews

4.6
★★★★★
584 reviews

Most Mentioned

spicy (35) dinner (21) food and service (14) delivery (11) ingredients (10) stuffed chicken wings (8) panang curry (8) hot sauce (7) order (6) parking (6)
5 stars
442
4 stars
90
3 stars
22
2 stars
7
1 stars
23
★★★★★
December 10, 2024

The food here is absolutely delicious, you will not be disappointed! The food was bursting with flavor and cooked to perfection. On top of that, the service at Sweet Basil was excellent. The staff are very polite and attentive. When we tried ordering from the dessert menu, the ingredients for one of the items was not available. However, our server came out to let us know that they were going to the nearby grocery store for a special pickup for the missing ingredients and made us a fantastic chocolate covered, deep fried banana (highly recommend!). They clearly go above and beyond here at this restaurant and I can't wait to go back.

★★★★
November 11, 2024

Food was full of flavour. Great service. Impressed with how well kept and clean this busy spot is.

★★★★★
November 8, 2024

Ordered the Jan Ron and it was amazing. Great portion size with a side of rice, good amount of protein and veggies. We also had a great server tonight named Michael, he was able to listen to all of our dietary restrictions and able to provide everything we needed with great care. Overall this experience tonight was a 10/10

★★★★★
November 5, 2024

A very nice Thai restaurant with good food and an equally good ambience.  Considering the approach to the restaurant, it is surprisingly spacious within. Though I felt the menu was a bit on the pricey side, the items we ordered were fairly tasty. Our server was very friendly and courteous.

★★★
October 31, 2024

This is a very well decorated artistic restaurant with a decent customer service. This is a high end fine dine Thai restaurant do expected that price of items were in the higher end. However according to price, foods taste was not that up to the mark to be honest. We ordered green curry of chicken, and spicy lamb. The green curry was better, but I have to mention that the vegetables that were used specially the eggplants were undercooked. It’s sad to say it was overall an average experience based on the taste of the food compared to the other Thai restaurants.

★★★★★
October 5, 2024

Stepping successfully out of my comfort zone and ended up LOVING it! The food was incredible and had so much flavour. For the dinner we each ordered a main and decided to share to get a variety. We could’ve had enough for seconds but decided to bring it home. My favourite was the stuffed chicken wings, to die for!! Ask for their homemade hot sauce if you can handle spicy, awesome!

★★★★★
August 31, 2024

Excellent food and friendly service; best Thai food we’ve had in a long time. Everything was fresh and tasty. Thanks for making our trip to Ottawa that much more enjoyable!

★★★★★
June 29, 2024

It was my first time eating at a Thai restaurant, so I can’t really compare the food to that served at other Thai restaurants, but it was tasty and the portions were generous (I had enough for two meals). I went dining at Sweet Basil solo during a busy evening, and I was seated at their most ornate table, where no customer is usually allowed — that made it a unique experience!

★★★★★
December 7, 2024

Delicious food, friendly people. Definitely give it a try!

★★★★★
December 7, 2024

Food is superb. The curries are the best.

★★★★★
November 30, 2024

Amazing thai food, great friendly service and beautiful decor. Best Thai restaurant!

★★★★★
Local Guide
November 21, 2024

Great food, super flavourful would eat here again. A bit on the pricey side though.

★★★★★
November 21, 2024

Very cute, cozy place with delicious food. We are thrilled!

★★★★★
November 21, 2024

Dinned in with my family. We were a group of 4, the service was amazing and the food we cant stop thinking about it! We really enjoyed the curry and the mango salad was to die for! So happy we discovered this hidden gem and cant wait to see you guys again!

★★★★
November 21, 2024

My friend and I each had curry, hers red and mine green, both with chicken. I love green curry, it always hits and this one was great as well. Nice and spicy too exactly how I like it but take care if you re a mild spice person, it s not for you. My only gripe was that the eggplant in it wasn t quite cooked enough which is disappointing just because I only get eggplant when I m out since it s difficult to do well at home (at least for me). Still, really good otherwise. The stuffed chicken wings were also excellent. The service was meh. I will say I never ran out of water, they must have come by 10 times lol. But we waited a long time to get our order taken and the servers were just so awkward. Very quiet and they seemed a little unorganized. A couple of times they came over to ask if our order had been taken and I wasn t sure exactly who it was that WAS our server. And then we waited forever to pay. Still the food is great and definitely a great place for takeout. Parking is not great so parked across the street at shoppers.

★★★★★
Local Guide
November 21, 2024

Walked in to give it a try. Waiter, Alian was so nice and his knowledge of the menu was amazing! So helpful! Diner service was fast! Shrimp lettuce wraps were fantastic! Their warm dipping sauce was delicious and an absolute must try! Shrimp Pad Thia was Delicious! So tasty, so fresh, so hot! Pad Kemow was full of flavour and fresh vegetables, excellent balance of flavours and spice. Highly recommend this restaurant! Wow

★★★★★
October 21, 2024

Vegetarian options: The tofu fresh rolls are elevated to a new level with the seasoning and preparation that Sweet Basil does. And the house peanut sauce is divine!

★★★★★
October 21, 2024

Best Thai food in the city! I ve been going since 2016 after a friend introduced me to the place. It s always an amazing experience, a wonderful couple owns the spot so I always feel good about spending my money there. I did my birthday celebration with friends there on Saturday they were short staffed the place was packed and the wife had to come in with the baby and help in the kitchen. Despite being short staffed the orders were coming out like they were working with a full staff. The Service is always amazing, the food never disappoints and it is a great option for anyone looking for a place with both meat and vegan options. Absolutely love this place an absolute gem.

★★★★★
October 21, 2024

Nobody can make a chicken Penang or a mango salad like sweet basil.

★★★★★
Local Guide
October 21, 2024

This is our favorite place to get Thai food. The food is amazing, and the owners are great people! We go for lunch every friday and they always take care of us!

★★★★★
Local Guide
October 21, 2024

The best thing about this place is the service. Slightly more casual than formal service wise, while remaining professional but uber friendly. This mix made it just perfect. The food was mouth wateringly tasty. The only cons to speak of were the prices, and there was barely any chicken in the sizzling dish. But all of the food was so scrumptious that I could look past it. I loved the atmosphere and look of the inside. The only reason I put four stars in this category is that it was a bit too cold inside. But they have beautiful decor and very cozy lighting. Great spot for a get together with friends/family or a date night. I would 100% recommend trying this place. They certainly have new loyal customers in myself and my partner.

★★★★★
Local Guide
October 21, 2024

Absolutely delicious food and a very nice atmosphere. The service was actually the highlight of our visit because our server was so personable and relaxed, yet he was very attentive and we werent left wanting for anything. My only gripe is that it was a little expensive for the amount of food we were served. But well definitely be returning again.

★★★★★
Local Guide
October 21, 2024

Came from Montreal and really wanted to stop by; the food was amazing and the place looks really good with great ambiance! Thanks to Nick for the great service :)

★★★★★
October 21, 2024

The service was amazing and the food was very good and fresh.

★★★★★
October 21, 2024

Love this place!!! Go here

★★★★★
October 21, 2024

Great food, especially the curry. very friendly servers. I recommend anyone to go if they have never before. Also halal.

★★★★★
September 21, 2024

This place was amazing! If you ever want delicious tasting authentic Thai food, this is the place. Owner and staff is really friendly, great service! Wed definitely go back next time we are in the city :)

★★★★★
Local Guide
September 21, 2024

We did an online order. Absolutely delicious! We will definitely order again. Loved the mango salad and Penang curry in particular. The online ordering was slow however. Will be phoning next time!

★★★★★
Local Guide
September 21, 2024

Great local restaurant

★★★★★
September 21, 2024

Great food, great service! I reccomend the Jan Ron sizzling dish!!

★★★★★
August 21, 2024

Overall a 10/10 restaurant. The staff was impeccable, they were very polite. Without a doubt, dining at this Thai restaurant was an extraordinary experience from start to finish. The ambiance transported us to the bustling streets of Bangkok with its authentic decor and warm hospitality. Each dish was a masterpiece of flavors, perfectly balanced with fresh ingredients and aromatic spices. This restaurant has truly set the bar high for Thai cuisine, making it a must-visit for anyone craving exceptional food and an unforgettable dining experience.

★★★★★
Local Guide
August 21, 2024

I am writing the review as I am eating. Couldnt wait! The food is too good! Loved every bit of the experience. Must try if you love authentic Thai food

★★★★★
August 21, 2024

Food is outstanding and is passing the test of time - I have come annually since the new ownership nearly a decade ago and they are just as consistant and delicious time and time again

★★★★★
August 21, 2024

My husband and I thought the food was amazing and highly recommend! We shared the pork rice rolls to start and the peanut sauce was incredible. We went for lunch; I had the green curry with chicken and my husband had the red curry. The spice level was perfect, very fresh and flavourful. We both commented on how the texture of the vegetables was perfect. This local gem is some of the best Thai food we have ever had.

★★★★★
August 21, 2024

I love this place, the food is delicious!!!

★★★★★
August 21, 2024

Amazing Thai food and atmosphere! We loved the pad thai and the veggie curries.

★★★★★
August 21, 2024

We had an amazing dinner at Sweet Basil with great service and delicious food. Would strongly recommend any of the curries or the sizzling platters.

★★★★★
Local Guide
August 21, 2024

One of the better places for Thai cuisine in Ottawa. Really friendly service staff and very prompt as well. Definitely recommend a visit.

★★★★★
August 21, 2024

Sweet Basil was an amazing restaurant! Our sports team came in with a reservation for 30 and they were able to accommodate us happily. Food tasted amazing and came out super quickly for 30 people! Staff were amazing!!! So kind and accomodating to dietary restrictions and any preferences. Additionally, we had a birthday and they were so great with it and celebrated it with style for our group. Dimmed the lights and put on some classic In Da Club by 50 cent which was perfect! We couldnt have asked for a better team dinner experience and birthday celebration. Thank you so much Sweet Basil for your hospitality, highly recommend!!!

★★★★
Local Guide
August 21, 2024

We were a party of 6 and had a nice meal. The food was great and plentiful. I particularly recommend the crispy duck and the tilapia. The service so-so, we waited forever for the dessert. One suggestion: they BADLY need to change the carpet, its literally sticky (your shoes stick to it when you walk) and feels extremely dirty. Doesnt leave one with a good impression. Also, bathrooms could be nicer.

★★★★★
August 21, 2024

Good tasting food in an intimate little restaurant.

★★★★★
Local Guide
July 21, 2024

Amazing food. A bit pricey.

★★★★★
Local Guide
July 21, 2024

Amazing food and service. 10/10 100% will be back!n

★★★★★
July 21, 2024

I like this restaurant very much. Food is not good is excellent and the staff is very nice and friendly

★★★★★
July 21, 2024

Small building but great food and service

★★★★★
Local Guide
July 21, 2024

Amazing service and excellent food! I had the deep fried chicken wings and they were sooo good. Delicious, juicy, tender and the perfect amount of breading. Im getting hungry just writing this review! If you havent been to sweet basil its a must try. An Ottawa gem.

★★★★★
Local Guide
July 21, 2024

The most delicious Thai restaurant in Ottawa. Best pad thai Ive had in a long time. Courteous and warm service, relaxed atmosphere. Reasonable prices.

★★★
Local Guide
June 21, 2024

Truly mid. One of the restaurants of all time. Nothing was particularly bad, nothing was particularly good.

★★★★★
May 21, 2024

Amazing food! Amazing staff, Alain is a great owner, very personable!

★★★★★
May 21, 2024

Absolutely glorious experience at Sweet Basil! The co-owner, Alaine, was super welcoming, warm, and helpful! The food was tasty and came in a range of spice levels! I am a foodie, and I highly recommend this place! Thank you for the exceptional experience! Ill be back!

★★
May 21, 2024

Fairly bland pad thai with chewy beef

★★★★★
May 21, 2024

Thao and Alain run a tight ship here! We had a team dinner with 16 people and we had an amazing time! The curry and crispy duck were our favourite dishes. We are looking forward to dining with Sweet Basil again!

★★★★★
Local Guide
May 21, 2024

Amazing service, delicious food, friendly staff, delicious hot sauce. Alain and his wife were so kind and knowledgeable with recommendations. Highly recommend!

★★★★★
May 21, 2024

Our takeout Thai food was the best we have ever had!

★★★
May 21, 2024

The soup wasnt special and should be in the appetizer section given small serving, but the chicken pad Thai is good except a little stingy with sauce Ordered online and tip option should be removed ,no one is serving you online ,didnt eat in so why would you expect /ask for a tip ? Food

★★★★★
Local Guide
April 21, 2024

What a gem. Great food and service. Veg options.

★★★★★
Local Guide
April 21, 2024

Clean location, friendly and attentive staff, fair prices and yummy food. The portion size are perfect for adults and the dishes were tasty, well prepared and the spice levels provided accurate for our taste buds. We had a great time discovering this little gem of a restaurant. Thank you & We will be back!

★★★★★
April 21, 2024

Good customer service. Very satisfied with the food.

★★★★★
April 21, 2024

Sweet Basil exceeded all expectations! From the warm ambiance to the delectable dishes, every aspect of our dining experience was exceptional. The flavors were exquisite, the presentation was beautiful, and the service was impeccable. We cant wait to return to Sweet Basil for another memorable meal!

★★★★★
April 21, 2024

Very professional and friendly customer service with incredible food!! Best Thai food I ve ever had, i would highly recommend to everyone :)

★★★★★
April 21, 2024

Really great food in a wonderful atmosphere. We went in as a family of 4 and were very pleased. We ordered 4 dishes and shared amongst us and everything as delicious. Services was just as excellent. This is a very sincere, genuine, family-run business. Kid-friendliness: This is a family-run business with their own kids in the restaurant.

★★★★★
April 21, 2024

Great food and great service! The owner came out to say hello to us, super nice guy. They have a pop-up for Khao Soi on Sundays and it s great. Highly recommended!

★★★★★
Local Guide
April 21, 2024

It was actually really good. Price was a bit steep for me, but you get what you pay for. The food was fantastic.

★★★★★
April 21, 2024

Most natural vegetables food ... great manager and customer services

★★★★★
Local Guide
April 21, 2024

Found this restaurant by searching Google reviews. The food was absolutely delicious, the atmosphere was warm and welcoming and the service was beyond expectation. Every dish we had left us speechless. The price reflects fresh clean food made with quality ingredients. if you get an opportunity to check this place, please do it. Parking: at the back of the building but the spaces are limited

★★★★
April 21, 2024

Food on take out is consistently great. Pick up time is usually late.

★★★★★
April 21, 2024

We regularly order take-out from Sweet Basil and have also dined in. The food is fresh, delicious and colourful. Service is friendly and fast. Recommended!

★★★★★
Local Guide
March 21, 2024

Food was delicious and service was great. Our go to for Thai food from now on when we come to Ottawa.

★★★★★
March 21, 2024

I love coming! Amazing food and great service.

★★★★★
March 21, 2024

The food is fantastic and highly recommend the stuffed chicken wings.They alone put Sweet Basil on the on the map.

★★★★★
Local Guide
February 21, 2024

Amazing! Try the homemade hot sauce, you won t regret it

★★★★★
February 21, 2024

Honestly the best Thai food in the city! The food here is absolutely delicious!

★★★★★
Local Guide
February 21, 2024

Panaeng curry was to die for, really. Shrimp spring rolls were good but seemed too expensive for what they were (about $15 for 4 small rolls). This place has an amazing looking cocktail menu, but didn t get to try any this time!

★★★★★
Local Guide
January 21, 2024

Best Thai food in Ottawa. Get the dumplings !

★★★★★
January 21, 2024

Great dinner get the vegetable plates so well done

★★★★★
January 21, 2024

A group of 5 of us were very warmly greeted by Alain (co-owner/ chef). It had been at least 10 years since I had been to Sweet Basil, and found the redesigned dining area to be much cozier and appealing an atmosphere than before. We asked A LOT of questions, and Alain had all of the answers with obvious passion for his craft. We ate a family style meal with 5 different dishes (#s 37, 41, 42, 48 & F) and everything, and I mean EVERY-THING, was delicious!! We wanted Tiramisu for dessert but they were out, and Alain whipped up deep fried bananas for us, free of charge. Loved the conversation, and had a truly memorable experience from start to finish. We will DEFINITELY be back. :D

★★★★
Local Guide
December 21, 2023

They make best fruit/ black forest cakes, but unfortunately don t do customized cakes.

★★★★★
December 21, 2023

The food never disappoints. Always hot and DEEEElicous. A must go for anyone visiting Ottawa.

★★★★★
December 21, 2023

Very friendly staff. Beautiful Thai decor. Delicious food and just the right amount of spice!

★★★★★
December 21, 2023

Tried this place tonight for the first time! delicious Thai food. Quick service. We did take out and it was ready in 13 minutes! We ordered pad Thai and pad ki mow. Both had excellent spice level & the right taste.

★★★★★
December 21, 2023

Fantastic service and food!!!

December 21, 2023

I was thoroughly disappointed in the order I received. I ordered the red curry, as well as the Yum Nua Yang (beef salad). I was better off ordering a salad from Metro or Costco because the finesse and attention to detail in this dish was out the window. The iceberg lettuce was hacked into huge pieces, and there werent any other veg or HERBS in there worth noticing. The beef was over cooked, most places will keep the beef medium or medium well as to not over cook it. Ive had this salad many times before in Thai restaurants in Toronto and thought I was getting something good. Needless to say, I will not be returning.

★★★
Local Guide
December 21, 2023

Tried this place few weeks ago. Total 115 + 15% tips They do have some special stuff like stuffed chicken wings and I have to say their pho are really good, when you try the pad see ew you will see the difference of the quantity of the pho if you compared with Thai express. I don t recommend pla muk yang, even tho I saw that in the social media but the order is tooo small, an usual adult can finish that whole dish with 3 scoops lol. I recommend that chicken wing even is really expensive (three with 20 buck before tax) but their sauce is a great combination with the wings. Their service is kind of speechless, only one server with around 7 table of cxs and she doesn t have ability to approve the service that qualified with the food price. When I asked before order she told me the rice is served with curry but for the receipt you can see a 3.5 bucks + tax is the reason I really can t tell my friends to go there and enjoy the food. Main dish is served after 40 mins we finished the appetizer, I kindly ask the server why but the answer I got is you need to wait the line, if you want main dish serve together with your appetizer you need to let us know first! ( even tho she never asked about that before the order or let us know the approximate wait time.) as you can see the price is expensive and food worth you to taste, but for me won t come again.

★★★★★
December 21, 2023

One of my favorite places to go to!

★★★★★
Local Guide
December 21, 2023

Great food at good prices. Very flavourful meals and you can have the heat done to your tastes. Recommend!

Local Guide
December 21, 2023

very bad experience I advise against anyone intending to go there. disgusting food and too long waiting time. the toilets I prefer not to talk about. very bad service

★★★★
December 21, 2023

Quiet, cozy place; casual exotic atmosphere with delicious food

★★★★★
December 21, 2023

I have eaten here many times here and will continue to come here. Food is excellent and its a really cool/authentic spot to go.

★★★★★
December 21, 2023

Great service from the male server today. Amazing food and good portion. Would recommend 100%

★★★★★
Local Guide
December 21, 2023

Great taste, the right amount of taste on the foods ride their spicy lamb Priced not too high its definitely in the higher price ranges and also you might want to reserve ahead of time Food

★★★★★
December 21, 2023

Delicious meal ! Definitely will get their food again!! Vegetarian options: Lots of vegetarian options available

★★★★★
December 21, 2023

The best pad see ew that I ve had in the city. Solid service and excellent food!

★★★★★
December 21, 2023

Delicious food prepared quickly.

★★★★★
December 21, 2023

Really delicious food. Good, friendly service. The home made hot sauce was amazing highly recommend it.

★★★★
Local Guide
December 21, 2023

Local recommendations by friends do not disappoint, Sweet Basil was indeed sweet; we had pad thai, veggie spring rolls, crispy beef, Tom kha goong soup and rice; yummy food, spiced just right was screaming quality. Pick-up service was quick and painless; parking was not plentiful but available next door. The only negative thing I can say that it was a bit pricey but a recommended spot for Thai food in Ottawa nevertheless.

★★★★★
Local Guide
December 21, 2023

I felt like I was in a spa very cosy and relaxing. Food was good and service was outstanding. Very quick and constant friendly check ups by the owner. Well done

★★★★★
December 21, 2023

This is a hidden gem within the city. The food was really really good. Service was top notch! The overall experience at the restaurant was just perfect. Would come again for any occasion.

★★★★★
December 21, 2023

The best Thai food in Ottawa. Period. Second time here. The staff is great, the food is fantastic, the atmosphere spot on. My wife had a seafood peanut sauce dish, I had the crispy duck. Mine was nice and spicy, like I like it. My wife s was mild, like she likes it. Would recommend anyone to come and taste it. Vegetarian options: Many veggie dishes Parking: Lot of parking in back.

★★★★★
Local Guide
December 21, 2023

If you visit Ottawa, make sure to come here for a meal. The best interior. The best hall service.. Youll be able to taste the best food.Everything was a perfect lunch

★★★★★
Local Guide
December 21, 2023

My wife and I love eating here. Great staff and ambiance! Some of our favourites are the sweet basil fish, crispy beef, and stuffed chicken wings!

★★★★★
December 21, 2023

It was my first time trying traditional Thai food, and all I can say is the experience here was great! Friendly service and amazing food, my go-to when ordering Thai

★★★★★
December 21, 2023

Thai food done really, *really* well. Pad Thai is how I gauge Thai restaurants, and rest assured, those of you who love the dish - this place serves up a beautiful, steaming dish of perfectly cooked noodles, fresh (so they dont stick together), with plenty of peanuts (crunch, yum) just the right amount of gentle spice (I bet they could add or lessen the spiciness) and aromas of tamarind and lime. My husband enjoyed a dish of Pad Char - distinct and delectable flavours of ginger and basil and fresh, quality variety of veggies. The vibe is comfy and clean. I am confident we will be returning soon for a sizzle dish, which we hear is a real treat. Ive also got my eye on a cool papaya salad. Also the stuffed chicken wings (!?).

★★★★★
Local Guide
December 21, 2023

Super yummy Thai food. Highly recommend the red curry - always my favourite. Great service if you are dining in, also great for take out. Food is always hot and tasty!

★★★
December 21, 2023

The food is really quite great, but they have reduced their portions which dont match the prices. If I am paying more than $20 per dish, I would expect it to be filling.

★★★★★
December 21, 2023

The chicken green curry and the mango salad were delicious.

★★★★
December 21, 2023

Wires got crossed and I did not get my soup with my order. That being said, the food that I DID get? Was good! :)

★★★★★
Local Guide
December 21, 2023

Love ordering from here! Authentic Thai cuisine!! Their green chilli sauce is delicious

★★★★★
December 21, 2023

Hands down the best food I have ever had! Staff was friendly and inviting. If you have not been here you NEED to go!

★★★★★
December 21, 2023

Vegetarian options: Excellent food nice taste the best in town of Ottawa. Food

★★★★
Local Guide
December 21, 2023

Lovely service and tasty food, tried vegetarian.

★★★★★
Local Guide
December 21, 2023

the food here is always very good.. prepared freshly... it never disappoint.. I just wish they would bring back the orange ginger chicken appetizer... as for the atmosphere... the place has the same decor for as long as I can remember.. the furniture could use an update and be more comfortable... Parking: there are some free parking in the back of the restaurant

★★★★★
December 21, 2023

Hands down the best Thai food in the city alaon and his team were above and beyond to me abd my family definitely coming back keepvup the great work

★★★★★
Local Guide
December 21, 2023

Pad Thai from doordash

★★★
December 21, 2023

35 min wait for take-out ordered on-line for 6:30 pm is unacceptable. Wont order again.

Local Guide
December 21, 2023

Went for dinner and were extremely disappointed by the quality of good and service. The food took forever to be served and was too salty. Ordered dumplings, tofu, and 2 entrees. Did not like any of them. There is no value for money.

★★★★★
December 21, 2023

Id been wanting to try Sweet Basil for a while and it does not disappoint! We both ordered pad Thai and requested slight modifications (one without tofu, one medium hot instead of mild). Both came out steaming hot and were delicious (the best pad Thai Ive had in YEARS)! My shrimp was perfectly cooked too! The only down side is the lack of parking/lack of labeled parking spots, but we asked if where wed parked was ok and didnt get a ticket. Definitely want to try some other menu items so well definitely be back (and order for takeout)!

★★★
Local Guide
December 21, 2023

BEST Pad Thai, however, I can t say much for their other dishes honestly. We were in Thailand recently and none of it compares authenticity wise.

★★★★★
Local Guide
December 21, 2023

Had the pad Thai with shrimp, OMG so tasty best in the city by far and the right amount of spice. Staff were great as well. Clean and a gem in the city. Highly recommend!

★★★★★
December 21, 2023

Good food. Attentive service restaurant. I like it.

★★★★★
Local Guide
December 21, 2023

I believe I found a decent authentic Thai restaurant. By authentic I mean real Thai cook, not Chinese cook Food is to taste. Very well portioned The atmosphere is cozy Would definitely visit again Price per person is about $20-25 which is not bad for Ottawa Vegetarian options: You could request your food to have no meat. So basically suitable for vegetarians Wheelchair accessibility: No stairs to the door. Very accessible

★★★★★
Local Guide
December 21, 2023

So far the best of best Thai food in Ottawa taste was spot on fresh Flavours good pricing and food is just out of the world amazing

★★★★★
December 21, 2023

I really enjoyed the food here every time I come. I recommend their pad ki mao and any of their curries. So delicious so good what else can I say more.

★★★★★
Local Guide
December 21, 2023

The squid dish is Favorite dish from Sweet Basil

★★★★★
December 21, 2023

Great food and great service! Very friendly staff. I ve dined in and gotten takeout and have always had a good experience. Highly recommended if you want quality Viet or Thai food!

★★★
December 21, 2023

It d you are willing to pay close to $100 with tip, have at it.

★★★★★
December 21, 2023

I cant say enough good things about Sweet Basil Thai! The food here is consistently outstanding. Every dish Ive tried has been packed with authentic Thai flavors and made to perfection. The staff is incredibly welcoming and attentive, making you feel right at home. Whether youre a spice lover or prefer milder options, their menu caters to all tastes. Dont miss out on their Mango Sticky Rice for dessert its a sweet treat thats hard to resist. Sweet Basil Thai is my go-to spot for Thai cuisine in Ottawa, and Im always looking forward to my next visit!

★★★★★
December 21, 2023

Sweet Basil Thai never disappoints! This restaurant consistently serves up some of the best Thai food in Ottawa. The dishes are prepared with fresh ingredients and bursting with flavor. Whether youre a fan of spicy curries or prefer milder options, they have something for everyone. The service is top-notch, and the cozy atmosphere makes it perfect for a date night or dinner with friends. I keep coming back for their Tom Yum soup its a must-try! I highly recommend Sweet Basil Thai for an authentic Thai dining experience.

★★★★★
December 21, 2023

I had an amazing dining experience at Sweet Basil! The food was incredibly delicious, and the flavors were authentic. The staff was friendly and provided excellent service. The ambiance was cozy and inviting, making it the perfect spot for a great meal. I highly recommend trying their Pad Thai and Green Curry they were absolutely mouthwatering. Sweet Basil is now my go-to place for authentic Thai cuisine in Ottawa. Can t wait to come back!

★★★
December 21, 2023

Been to the restaurant before liked the service and atmosphere well enough, but order fried rice tonight on uber eats and it was disappointing. The rice was way over cooked and lumpy, both in the fried rice and the steamed rice. It made the whole meal unenjoyable. For the prices they charge they should at least cook the rice correctly.

★★★★★
December 21, 2023

I Dined in with my wife and the Quality of the food was immaculate all the way down to the service over all one of if no the best authentic thia restaurant I have been to.

★★★★★
December 21, 2023

10-10 most try again woo hoo

★★★★★
December 21, 2023

Amazing food

★★★★★
Local Guide
December 21, 2023

Still one of the best Thai restaurants in the city.

★★★★★
December 21, 2023

Excellent service and 5 stars on the cuisine i recommend red curry beef and pad ki mow

★★★★★
Local Guide
December 21, 2023

Really nice people here and great Thai food!

★★★★★
December 21, 2023

Amazing place. Phenomenal food, and great staff and atmosphere. Have been here many times and Ive loved their Pho, Pad Thai, and rice dishes. The stuffed chicken wings are phenomenal and they also have many vegetarian options!!!

★★★★★
December 21, 2023

Ordered take out , very tasty and not greasy.

★★★
Local Guide
December 21, 2023

Expensive, small portions, curry was lacking ingredients and the rice portions were really small. 6 small chicken dumplings were $18 and a tall can of beer was $13. Food was fine but for the cost wasn t worth it. 2 entrees, 2 tiny rice bowls, 6 dumplings and a tall can of beer came to $100 including tip. The restaurant is fine but nothing amazing.

★★★★★
Local Guide
December 21, 2023

I ve been going to this restaurant for a few years except during the pandemic. The food is always delicious. Had the panang curry with jasmine rice. It was delicious. Portion size is great. Atmosphere is lovely and feels authentic.

★★★★★
Local Guide
December 21, 2023

One of the best Thai places in Ottawa

Local Guide
December 21, 2023

Ordered via DoorDash on a Monday evening in November 2023. First time having Sweet Basils food and the last time. Food arrived quicker then the estimated time. Food was lacking in flavour, had high salt, mild spice even for the spicy dishes, heavy on the vegetables, and very little meat. Very expensive compared to other Thai places. Had 41. Gaeng Pa (chicken), H. Nua Takrai, and G. BBQ Beef Green Curry.

★★★★★
December 21, 2023

My friend and I recently had supper at this restaurant . Reservations were made prior. The experience was wonderful form the greeting at the entrance to the servers helping us with our choices. Food was hot and delicious , and the decor and ambiance was top notch . We will definitely be telling our friends about this quaint location .Thanks to all the friendly staff at Sweet Basil Restaurant !! :-) Vegetarian options: Vegetable spring rolls were served hot and with dipping sauce ,They were delicious !

Local Guide
December 21, 2023

Went to this place on Saturday night. Mediocre at best. Atmosphere is great but the place is highly overpriced. Absolutely a rip off. Order of 4 spring rolls - substandard for $15!! A meal of a bowl of rice and curry with a few pieces of chicken for $22? Ridiculous. These are steakhouse prices. Nothing special in my opinion. Pad Thai you can get better quality at a Vietnamese place for half the price. The pho was also mediocre. Really disappointed.

★★★
Local Guide
December 21, 2023

Overall, for the price, the food should have been better. Havent dined in, so couldnt tell you about the experience. But I would not recommend this place for takeout. In 2023, the rice paper wraps was $15, which is ridiculously high, but does not taste better than your average rice paper wrap. The peanut sauce needs to have more umami saltiness to flavour the dish. A lot of random vegetables like zucchini and bell peppers were added to dishes where they do not belong, like pad sew ew. It made the dish confusing to eat, Americanized and not authentic. The amount of beef in that pad sew ew was minimal, please add more meat in your dishes.

★★★★★
December 21, 2022

Sweet Basil is my favorite local small business that i love to support. The food and service is always fantastic.

★★★★★
Local Guide
December 21, 2022

Understanding the circumstances we find ourselves, waiting longer for my Friday diner was worth the wait. As always, excellent food!

★★★★★
December 21, 2022

The food is always flavourful and colourful.

★★★
December 21, 2022

Regular customer but was VERY, VERY disappointed with the red chicken curry! Sauce was excellent as usual but the chicken was tough and there was SO MUCH zucchini in the dish THAT IT SPOILED WHAT I hoped was chicken curry NOT zucchini curry!

★★★★★
December 21, 2022

Our favourite Thai restaurant! Their food is amazing, such friendly staff too. Always enjoy their food whether dining in or from delivery.

★★★★
Local Guide
December 21, 2022

Absolutely fantastic service and the host made us feel very welcomed and like family. Was a wonderful experience and the food was great.

★★★★★
December 21, 2022

Absolutely amazing, fabulously appointed interior, really good food :)

★★★★★
Local Guide
December 21, 2022

Best Thai food in the city. Panang curry for the win!

December 21, 2022

The restaurant is dirty and even the windows are filthy . The food is over priced and honestly not edible and we both had stomach problem. The waitresses wearing old dirty cloths like some homeless person . Do not waste your money .

★★★★★
Local Guide
December 21, 2022

By far one of the best Thai restaurants in the city. Whether it be dine in within a cozy and atmospheric restaurant or take out in the comfort of your own home; youll be met with satisfying portion sizes, complex flavours and friendly faces. Tara and her team are nothing if not a group of professionals.

December 21, 2022

Just a side note. It is not the customers responsibility to advocate how spicy they would like it to be. All thai restaurants Ive been to have always given an option. It is the restaurants responsibility to make sure the customer has a positive experience. Secondly, there should be a description of what kind of vegetables are in the dish. Again, it is not the responsibility to add information of what they are allergic to. There was no sympathy or compassion from the person I spoke to. I had an allergic reaction because the ingredients were not stated. Again, from other restaurants , I have been to add what is in there. I will not be ordering from this place again. She never even offered a refund. Plus, she acted like having an allergic reaction was nothing. FYI, allergic reactions can be mild to severe. Mine was minor; it was uncomfortable and not how I wanted to spend my Friday night. On a cellular level, it caused damage to my body, which now I have to repair with my herbal remedies and detox my body.

★★★★★
Local Guide
December 21, 2022

My Wife and I love an actual authentic Thai food. We have tried more than 15 Thai restaurants in Ottawa and hands down Sweet Basil is one of the Top restaurants to satisfy your Thai cravings. We tried their crispy duck, red curry, beef noodles, Jungle curry and every dish was just Excellent!! There seasonal dessert Mango sticky rice is amazing as well! You get those authentic flavours along with just the right spice level! Any Thai food lover MUST try this place and won t be disappointed. There portion size is huge and no compromise on flavours

★★★★
December 21, 2022

Good food. Authentic taste and good service. I just find the food pricey for the portion of the dishes. Portions are on the small side and not enough to be shared.

★★★★★
Local Guide
December 21, 2022

Pad ki mow is amazing! As are the other dishes Ive heard from my guests... I just cant get sick of pad ki mow so I always order it. Fresh hot and wonderful staff.

★★★★
Local Guide
December 21, 2022

Very good selection of authentic Thai dishes. Staff very helpful with vegan and GF dinner companions

★★★★★
December 21, 2022

Tried there pad thai for the first time and it was amazing. The taste was excellent. If i had to recommend on place to eat it would be this place.

Local Guide
December 21, 2022

very slow delivery time, when I went in I was stared at for 5 minuets before I asked someone a time-frame where I could told Im not sure likely a while. Unprofessional

★★★★★
December 21, 2022

My friend recommended this restaurant and the food is great! The staff were really friendly and efficient. Best Thai food in the city, I will be coming back!

★★★★★
December 21, 2022

First time order. Great food packed with flavour!

★★★★
Local Guide
December 21, 2022

Very good! Loved the pad Thai!

★★★★★
Local Guide
December 21, 2022

This has been a family favourite for years. We rarely eat in, so we cant vouch for the restaurant service. But the food is always fantastic: fresh, and flavourful. They do a good job of addressing our allergy concerns. Sweet Basil is always a treat.

★★★★★
December 21, 2022

Absolutely delicious! Great staff!

★★★★
Local Guide
December 21, 2022

Excellent food. When they say spicy, they mean it

★★★★
Local Guide
December 21, 2022

Delicious food. Right from the soup to the curries each dish was lip snacking. Loved the mango salad. Will definitely visit again. Hope consistency of taste and quality is maintained.

December 21, 2022

I was so looking forward to a meal at Sweet Basil. This used to be the number one Thai restaurant in my opinion. I moved away years ago and missed Sweet Basil a lot! The food, the atmosphere, the music, everything was perfect. I used to visit this restaurant quite often with my family and sometimes with relatives from abroad that visit Canada; and also with my colleagues after work. However, to my dismay, the quality has definitely gone, the Chef must have left?! The taste is no longer authentic, and the ingredients, not so fresh, the shrimps shrunk quite a bit, and taste chalky and mushy. Papaya salad?! Cheating, with shredded carrots, this more like the Vietnamese version. I had been to lots of Thai restaurants, and the papaya salad is consistently without carrots, only tomatoes. After years of yearning for Sweet Basil dishes, I must say this would be my last visit. :`(

★★★★★
December 21, 2022

Best thai food in town!

★★★★★
December 21, 2022

The food was delicious, especially the boneless chicken wings. The owner is cute and friendly, the staff is very enthusiastic. I love this restaurant..

★★★★★
December 21, 2022

Love Sweet Basil! The times Ive dined in the staff has been very kind and accommodating. This time I got takeout and we have a few dietary restrictions (Im vegetarian and my mom prefers not to have mushrooms on her meal). That meant a lot of instructions in the comments section, all of which were met. Highly recommend to anyone looking for high quality Thai food. Its a bit on the pricy side but worth it

★★★★★
December 21, 2022

This is one of the best restaurants here in Ottawa. Servers are also very friendly and accommodating:)

★★★★
Local Guide
December 21, 2022

Very quiet on a weekday, so easy to get place. There s a good variety of food to choose from and the wait staff are knowledgeable about the options. We enjoyed the red curry and also the udon noodles

★★★★★
December 21, 2022

Consistently incredible. Not sure what their secret is with the stuffed chicken wings, but they re amazing. Also, the BEST green curry and they have an incredible selection for vegetarians.

December 21, 2022

It s so bad. it is both salty and bitter

★★★★★
December 21, 2022

If I could give this place ten stars I would. Their lunch combination platter was perfect size and tasty. If I could give this place ten stars I would. Their lunch plate was the perfect size and delicious.

★★★★
Local Guide
December 21, 2022

Had ordered takeout from Sweet Basil for a while, did my first dine in there a few weeks back. It was great!

★★★★
Local Guide
December 21, 2022

It is one of the last standing Thai restaurants in Ottawa. The food was good though a little pricier than our old Gold Standard Siam Kitchen. Was tasty and made me think of restaurants in montreal. Vegetarian options: Good selection of vege options. Kid friendliness Im sure

★★★★★
December 21, 2022

Tried sweet basil for the first time last week. I got the chicken cashew stir fry with sticky rice and boy oh boy it was delicious! I was craving this for awhile and thought I would give it a try. The owners are very sweet and friendly people! I highly recommend anyone to give them a shot the won t be disappointed!

★★★★
December 21, 2022

Prices higher than average for takeout but it s worth it for the quality and quantity of food. Large portions, high quality ingredients, with just the right amount of spice. Ready on time. Staff are friendly. I ll order again for sure.

★★★★★
Local Guide
December 21, 2021

Delicious food with reasonable prices and lovely ambience

★★★★
December 21, 2021

Food was amazing. I did not understand why they cannot offer tea at this time though! Its boiling water with a few herbs!

★★★★
December 21, 2021

Tried for first time today. Had the chicken spring rolls to start; hot and perfectly crispy. The Queen had the shrimp pad thai. She advised it was deliciously prepared, peanuts nicely ground on top. Shrimp large and very flavourful. I had the Gaeng Kaew Wan which was absolutely superb. Vegetables yummy and beef tender and super tasty. Green curry sauce was absolutely dreamy. Will come back again for sure. Restaurant was full and takeout busy. Also a pleasure to watch the young lady running the front deal with a couple of very impatient and rude SkipTheDishes drivers. Dinner and a show ; cant beat it.

★★★★★
Local Guide
December 21, 2021

Delicious authentic Thai food. We thoroughly enjoyed our family dinner and my son s birthday. We are vegetarians and Sweet Basil has a lot of vegetarian options. We shall recommend Sweet Basil for Thai food lovers and we will visit again. We had a wholesome experience, delicious food and great hospitality and a very cozy Thai ambiance.

★★★★★
Local Guide
December 21, 2021

So, I was going to take a picture of my plate but when it arrived all I could do was eat it. Got the Pad Ki Mow and it smelled so good amd tasted even better. Dont let the slightly higher prices deter you, try it, you wont regret it! Worth every dollar and then some.

★★★★★
Local Guide
December 21, 2021

What a fantastic Thai restaurant! In the U.K. we get great Thai food so wasn t expecting much here in Ottawa but the Pad Thai was pretty authentic and tasty! The Pad Kee Mao was super spicy and delicious. Not authentic but so tasty nonetheless! I highly recommend this restaurant and they re so polite and friendly! Will be ordering from here again!

★★★★
Local Guide
December 21, 2021

Great decor but the music is too low energy. You guys should try playing some more upbeat stuff

★★★★★
Local Guide
December 21, 2021

Excellent food. Super tasty and a great variety for all tastes.

★★★★★
Local Guide
December 21, 2021

What a great experience to be able to eat seated indoors again. The food was delicious, delicately flavored and the service was excellent. Very welcoming staff. Food delicious. Staff efficient and friendly. We will come back.

★★★★★
December 21, 2021

Fantastic meal!

★★★★
Local Guide
December 21, 2021

The service was a bit slow but quite pleasant. The beer could be colder. The food was absolutely delicious!! Great Thai food. Easy to see why take out is so popular at this restaurant.

★★★★★
December 21, 2021

Love the Thai curry. Love the noodles. Love the rice. There are also vegan options if you want to skip on the meat and eggs. 10/10 would order again. See you soon my sweet basil.

★★★★★
December 21, 2021

I ve been going here for over 10 years. Always delicious. Pad Ki Mow is the best.

★★★★
Local Guide
December 21, 2021

Never disappointed

★★★★★
Local Guide
December 21, 2021

We love this little Thai on Bank St. I was amazed at the chicken satay on skewers, they we huge and juicy almost the perfect bite of chicken. I always get soup, Im kind of in love with soups lately. I had the shrimp and coconut soup (sorry, I forgot the name), delicious as always. We got a Pad Thai shrimp, a chicken with a spicy sauce and a sizzling beef plate. Side of rice(s). It was, as always, some of our favourite foods, in an quiet, well decorated, clean, friendly restaurant where we always feel welcomed on the way in and full of love (and stuffed with yummy goodness) when we leave. Highly recommend! 5/5

★★★★★
December 21, 2021

Excellent Thai food!

★★★★
December 21, 2021

great food, delivery on-time

★★★★★
Local Guide
December 21, 2021

Cozy environment. Amazing and friendly staff. Delicious food! Ive been many times and its consistently great!

★★★★★
December 21, 2021

The best green curry I have eaten. Its worth the detour. Thom Kha Goong soup is especially delicious!

★★★★★
December 21, 2021

Best Pad Thai in the city

★★★★★
Local Guide
December 21, 2021

Romantic ambiance

★★★★★
December 21, 2021

The food was amazing, and the workers were nice

★★★★★
Local Guide
December 21, 2021

Had a red curry dish (Panaeng, I think?) with added pineapples, and an order of sticky rice, and it was one of the best Thai meals I d ever had. Simply delicious! Service was kind, atmosphere was great. Definitely recommend!