2125 16th St E, Owen Sound, ON N4K 0E2, Canada
Had surf n turf with top sirloin steak, steak was delicious, cooked beautifully and very tender! Lobster tail was nicely grilled and came with melted butter and lemon and was really good too. Husband had rib eye steak and was very happy with it. Even the sides were good! Server did forget to give us cutlery and condiments, but that was remedied quickly. Good food and good prices! Will definitely have that surf n turf again!
We were seated immediately and our server was at our table very promptly. She seemed to perhaps be 'new' but got answers to questions she didn't know right away. Dinner was hot and very fresh, perfect size and the price was very reasonable. We'll go back for sure.
Food prices are better than any fast food joint and the quality is way higher. Space was large, clean and inviting with huge TVs and all the sports coverage you need. Service was attentive and friendly. 10 out of 10, a great new hang out in Owen Sound
Despite it being busy my partner and I were tucked into a cozy corner that was perfect for us. I ordered the steak and lobster, the steak was very good, the lobster had an odd taste but was good otherwise. The fries were divine dipped in the butter sauce. Service was a bit of a wait, however I acknowledge that it was busy when we got here and the server did apologize for the wait. Otherwise he was great! He checked in on us often after the food arrived to make sure we were okay. Overall would recommend coming here!
Ordered the mozzarella sticks and the Chuck burger. They delivered the app with the main, not sure they understood the assignment. The burger was dry and overcooked, and the mozzarella sticks were hollow tubes of breading, all but one. I was really looking forward to a good meal, unfortunately that is not what I got.
Courteous rapid service. Meals composed of fresh ingredients. Steak well prepared per customer specifications. Vegetable form factor and consistency is firm and savoury (not overcooked). The ambiance is energetic. A conversation requires an increased voice tone without the need to scream. Plenty of parking available on site. The restaurant is located on the ground level easily accessible to patrons with reduced mobility.
Went to Chuck’s this evening and had a great time. The bartender Nishith was awesome. Greeted us with a smile and put our order in straight away. The food came out hot and delicious. Thanks to all the Chuck’s staff we will definitely be back.
My partner and my best friend went to Chuck's at Owen sound to celebrate our anniversary. We met 2 waitresses at store next to restraunt. I don't like to bug people when they are not at work. I did it this time to find out which steak to get. Since they were not at work I hoped to get honest answer. They recommend New York boneless. They even said we would get a nice desert for our anniversary. The service was excellent so was the food, and Chuck's restraunt is most reasonable place to eat out. Thank you Chuck's making our trip that much more special.
Awesome food and service as always Recommend the sizzler meals Food
Our waiter was Nana and he was excellent. Attentive and prompt even when the restaurant was very busy. Manager was available as well. Great experience.
Great Food, Great Service, Great price, Great Atmosphere!!! We just love coming here!!! Vegetarian options: Not sure. Dietary restrictions: The Top Sirloin with mashed potatoes is awesome! Parking: Lots of parking. Kid-friendliness: Not bad. Wheelchair accessibility: Not bad, but other parking spaces are quite near.
Cold. Not the food but the restaurant. Plus a hidden 3% fee. They call it an honest to goodness fee but is the most dishonest fee. Not sure its even legal. I will never be back.
Had the surf and turf. Steak was tender and cooked perfect. A great deal for lobster too :)
My favourite place to go. Always the best value. Steak, wings and beer best combo ever
This place was amazing. Food and drinks came out at a very prompt time. And our server greeted us with a great smile.
Awesome service, steak had no flavour and lobster was very dry. Had better luck at another location. Must have just been a bad day here I guess
Het is the best server here! Always makes me feel so welcome and is the reason I keep coming back
Het was an amazing server and I had a great time with him as a sever.:)
Absolutely horrible service and food. Will never go here again. Took over 30 mins for our bill waitress never brought our food or checked on us. Will never go here again. Tilled a different waitress cause she took better care of us
Food was bland, but looked amazing. Great service got seated immediately. Waitress was amazing! Kid-friendliness: Colouring Pages for kids!
Steak kind of sucked. Service was amazing. Het is absolutely fantastic. Will try something else from the menu next time. :)
The food was great and the service was excellent but one thing bother me when I was there watching an employee wiping tables and also use the cloth on the sits. That is cross contamination .
unbelievable experience, het our server was exceptional. 5/5
het is the best server in this place, he stays on top of everything and makes sure your satisfied the way you should be, as a server, this is the way customers should be treated
Great place to have steak and lobster yum yum
Ate here a few times, good portions, good pricing and clean restaurant!
Is a really chill place to watch sports have some drinks and enjoy good food
Excellent and reasonable
Been here multiple times food and service is always amazing
Our waiters was amazing
Great service and delicious food. Amazing family restaurant.
Het was amazing! Great service
Food is decent but the service is questionable. Likely will not return.
Very affordable, great food. The service is very quick and friendly. We have been 4 times and each time was very good!
Service was good same with the food but the wait was very long, I ordered a medium stake looked medium rare and tasted rare
We took our whole hockey team here during a tournament. We had 35+ people. Everyone was super happy with the service. Emma was our waitress and she was amazing! The kids food was brought out first, and anything that got missed ( a huge group, that always happens) got corrected immediately. Highly suggest it! Great job Emma! I know it was super stressful but you crushed it!
Both are steaks were way over cooked and that %3 bs tax they add on the bill is enough to make me never go back the only saving grace was we had a great server And the bill was $110 for two people and we both drank water Food
We brought a team from a hockey tournament and totally understanding that it takes a long time to serve a team and parents but 90 minutes is a little much and when politely asked we were told they are making it . Hate writing this so trying to be kind but to be fair it is probably great normally and the staff is very friendly but if you have a large group or are at a tournament you may want to pass on the Chucks in Owen sound..
Came here last night for dinner with a friend. The top sirloin (rare) was done to perfection. The food was delicious and the waiter comically friendly. Loved the experience.
Food tasted ok. Portions were small but likewise prices were very reasonable. Chicken wings were delicious. Fish and chips were very bland and didnt taste fresh. Tartar sauce had a weird twist to it they added some ingredient so it tasted like blue cheese. Steak was good and buttered corn was very delicious. Dessert was overly sweet. The server kept talking over me, was trying to be funny but comes across as rude. Service was efficient though. Place is nice and clean. I had a little stomach upset, may be because the fish was too dry. Kid-friendliness: There were a few kids with the families and they were enjoying.
Nov 1: our original review was 1 start, we came 2 times more, and we must say, we saw a positive improvement. We really enjoyed our meals, and we have 0 complaints! We are happy we got to change this review!! Sep 6, 2024 First time here, we order filet mignon + lobster and top sirloin + lobster. They got our order wrong twice, the second time we decided to take it regardless. The steak was cold and not how we ordered. The lobster tasted very odd, like if it is going to go bad very soon. They didn t charge us even though we insisted in paying for our order. We left disappointed and we are not coming back.
Nice roadhouse kinda place . Food was good and staff very nice and pleasant . Good place to watch some sports on a really big TV and perhaps have a beverage or two . There is a separate bar and dining area but really its only divided by a half wall so bit noisy but fun . ***My only complaint is the extra 3% tax added to your bill called An Honest To Goodness FEE .The HST is on top of that . Apparently its so prices can be kept lower ( debatable but sure ) Feel a bit uncomfortable about this concept but now I can chose if I want to go back based on this idea . ***
Busy and noisy place but food was great
Friendly staff. Burgers are great. Manager very approachable. Very clean and great atmosphere. Will be back.
We had a lovely family lunch here! Our waiter was very promt and great. The food came out in great time and was very yummy! Definitely a hit for our whole family and the price was very reasonable!!
Really good experience het and Gary both are really cheerful and friendly enjoyable experience
Was in town cpl weeks ago, great place loved our server het. Definitely love taking advantage of the roadhouse half off any app. After 9
Absolutely horrible service. Was there for well over an hour and have little to no service. Our server Het was no where to be found the whole time. But then stood behind the bar staring at our table the whole time. Has to ask to order more drinks, had to ask for a box, had to ask for the bill. Only ordered a starter and the food was awful.Waste of time. Waste of money.
Came here on a sunday, waited 10 minutes at the door for someone to seat us, when we were seated, we waited 10 minutes and no server had came, so we asked the bar tender if our server was coming anytime soon, he said yes. Waited another 20 minutes and no server. We finally orderd mozza sticks and they came out cold. Did not have a server the whole time, we had to ask twice to order our food. Very disappointed of the service. Still sitting 15 minutes with dirty dishes not one has come by
Chuck roadhouse is great!! Best ever stake. I asked the waiter to give the tip of 50$ to the chef, i hope the waiter gave it to chef. I saw the chef he is with curly hairs.
Took my team from work out for lunch and had a great time. Shayna was awesome! The food came out quick and tasty so the kitchen was awesome too. Wasn t helpful that they don t do reservations - makes it easier for organizing big groups - the management and/or owner should reconsider that policy. The 3% honest to goodness fee should be more upfront - was a surprise when I got the bill.
One of the best chucks I have ate at and the steak and lobster was immaculate . Service was kind very fast thanks to parth and heent very good bartenders Service with a smile.shout out to Robin the chef would definitely come back again very happy
Been to chicks in Owen sound twice now since it opened. Food and service are great but if you re going with other people and intend to have a conversation this is not the place to go to do that. Poorly laid out dining area projects vey loud noise throughout the restaurant. Making it almost impossible to hear the server or talk to your group you came to dine with. Additional partitions between the bar side and the dining area are needed to reduce noise in the restaurant.
First visit was good second was great .. but this third Time was horrible! It s like the owners decided to only have two waitresses and yet think they maintain the same income as the previous weeks with less staff. Very very obvious the two girls were stressed to the nines started out great here but going down hill sooner than expected. We normally spend about $150 between us for one drink and never returned for a refill, bill was brought to us 20 minutes after the food arrived as waitress said she was leaving half our later she was still there yet we were waiting for our take out container and the bill one bill for $27 and other for $40 very dissatisfied with how Management is already reducing staff to keep profits up. Felt so bad for the two girls waitressing.. atmosphere usually great, tensions were to high and you can feel it and hear it in their voices..was not even packed but only two staff on the floor but truly was a brutal experience THIS time
It was our first time and we had a great experience. Food was delicious and hot. I had the surf and turf and hubby had the New York 10 oz. Portions are perfect. We had the butter toffee bread pudding and the buckaroo for dessert. The Buckaroo is big enough for 2 . Need I say more we will be back for sure. Great experience
First time here and our meals where excellent. Surf and turf and 10 oz New York. Bread pudding and Buckaroo for dessert. Buckaroo is enough for 2. Will be back for sure. Thanks staff for a great experience
our server Het was amazing super nice and friendly!!
Ordered coffee to start. Luke warm. Got attention of a server who brought new coffee which was also luke warm at best. Got our order which included fries which were cold by halfway through our meal. Hamburg was average, montreal smoked meat was good but plain. Server said she would tell manager about coffee but we were still charged for it. Thanks but no thanks on future visits.
Great food and, great service from Shayla!
October 1,2024 My husband and I came to here. Its an amazing atmosphere and people here are wonderful. The food is amazing. The owner is wonderful and polite. I would come back again.The food I cannot believe I give it ten out of ten
New location, we had low expectations. They were meet. What in the hell is the honest to goodness fee of 3%. Dipping sauce dishes only half filled. And charged for more.
Food was okay. Service was slow, my friend and I both sat with empty refills for quite some time and it took asking three different staff members to get us refills. Overall not impressed.
We arrived to an unwelcoming hostess but thanks to Shayla we are giving a 5 star. She turned our experience around very quickly. Great food and excellent service by Shayla. Thank you
This place is wicked, the drinks are cold and the food is great
Will not be returning to this chain. Had three servers in the course of a forty-five minute visit. Their version of poutine is a side of gravy with fries that have grated processed cheese sparingly sprinkled on them, all for $8.99 plus their unadvertised 3% Happy Go Lucky Tax that they add to help keep their prices low . Speed of food was wicked fast, likely due to the use of just a microwave and deep fryer in the kitchen. Patio was closed because although it was sunny and 15° outside, the servers didn t want to get cold. This place will be entirely fantastic for people with the low end of mediocre taste and expectations of complete sadness. Bless all those family members of the staff who have been leaving five star reviews, I suspect they just need them to a on their couches.
Stopped in for lunch today with the family, treated myself to the 20 oz porterhouse, shouldnt have but Im glad I did... Cooked perfectly. Everybody enjoyed their meals. Great value. Fast courteous service. Our server Emma was fantastic. Definitely a do again.
Kaley was our server and she was on the ball..very nice personality! The food was excellent. We had the steak and lobster Cooked to perfection! Hats off to the amazing chef/s Definitely going back again. Parking: Lots of parking for a Saturday night.
Came into chucks this weekend and had an amazing experience thanks to shailynn. She was incredible! Fast, perfect service. Food was mediocre but will be back to be served by shailynn!
Very disappointed with my meal. Explained to waitress the issues, she said she would tell the management. When she came back with the bill, I asked what Managements reaction was. She said she did not tell them. She then went back to explain the problem and said their response was oh well. The most frustrating part is that management did not care that the meal was terrible. I was not looking for compensation, just an apology!!! Will not be back any time soon!
Took my two daughters to the Owen Sound location on October 2 for a birthday celebration. Our server ( Ian ) was fantastic, food was very tasty and the prices were very reasonable. Would highly recommend this restaurant, can t wait to return for another meal
Eh, the food is decent but nothing special, its cheap though. Some of the items are better than others. The fries were not good.
Stopped in quick lunch going through town. Great service, food was ok, had better had worse. Have ate at a few Chucks prior. No real complaints.
First time being there. Was a Sun @7pm. Party of 7. Our server was NANA!! He was amazing. Quick extremely polite and friendly. The food was delicious well prepared and serving sizes are perfect! From drinks to desserts we were all pleased and satisfied customers. We definitely will be going back. And of course I will be requesting NANA again as our server.
Went here for the first time over the weekend. We had Nana as our server. They took our group of 7 without any issues. Nana was extremely polite and consistently kept up with our table. Food was very good all of us were happy with our meals. Prices were good. Will definitely be going again.
We went to Chucks last Saturday, had a great time. The view of Owen Sound is great as the suns going down. Food was very good and the prices are great. Love the half price apps after 9. Our server was Leah, she was looking over a few tables but always had time to check in on us. She was a delight to have serving us. We will be back!
Had a great little date night. Service was quick, our server Rusty was attentive and so friendly! Calamari was delicious and we both had the Chuck burger and it was so good! Great price too! Will definitely come back soon! Definitely recommend!
This is a great addition to the area. Their food was really good at their other locations. This location is great and we can eat the steaks and their chicken wings is really good. You can go wrong if you want a really good steak. It s a pub and steak place. You can t go wrong here.
Food was so dry I had to wash it down with water. First and last time I will be going there.
Worst server ever waited 10 minutes for sour cream and then got charged extra for it Didn t get what we ordered but still tried to charge us for that as well, and not once did the waitress come back to check on things at the table, was going to add dessert but couldn t get out fast enough Won t be back anytime soon
Dinner was wonderful and sooooo delicious! Service was great and the view was perfect. Food
came to chucks for a meal it s was absolutely amazing we had emma as our server and she was amazing went over the top food came out fast and delicious we will definitely be back!
Het and Nana are amazing here, they are polite and humble serves you according to you needs, absolutely five , The manger Garry organise staff very well and decent person always happy face
First time coming here, it was very busy but food and service was great and quick.
Chucks nachos were not good and spinach dip cheese goat was really without flavor just a normal deep. Service was Ok ok but not really enjoyed as expected of Chucks Frenchie. Atmosphere was 2/5 bcz not any excitement was happening and people were not really enjoying the atmosphere.
Had the steak was absolutely amazing, my server Lily was amazing too! Highly recommended!
Great service from Sherille! Thank you very much. Highly recommended Very good ambiance!!
Went there yesterday, service was great, Shayla was awesome. Will be returning.
Shayla was fantastic she knew the menu to a t with great recommendations and she makes a fantastic drink ! Highly recommend chucks in Owen sound
Shayla was our waitress and she was fabulous!! Good prices, enjoyed my steak.
Three times to get a steak right and still wasn t cooked the last time it was raw and the manager offered us expired coupons and the manager thought it was funny will not be back to this location
The steak was really good! Colleen was our server and she was amazing! 5/5
Jessica Is a fabulous server . Great food
Very busy, lots of staff that were wonderful just was very disappointed in quality of food, coffee was cold not even lukewarm and dessert was cold as well and had a hard time cutting it even with a steak knife. Will try again but will not order the fish and chips
Dont mind the 1 star review. Clearly they dont understand how openings work. Give it time let the new staff be trained properly. All other chuck locations are fantastic.
Stopped in to check out the new spot in town for a drink and a snack: great atmosphere, good deals, friendly staff. Shayla behind the bar took great care of us. Definitely will be back for a full meal.
Food was excellent, service was fantastic .Our waiter was Nana ,great experience,loved it .
Had take out, ordered the Baked Chicken Parmesan Pasta and the Chopper Cheesecake. Both were delicious and I got 4 meals out of my order which makes the prices very reasonable. However, I was charged an Honest to Goodness fee of 3%, of which I was told it helps keep their prices down. I didnt like that and not sure if I will come back based on that fee. If the restaurant needs to put up their prices, then do it, dont charge a fee as stupid as this is.
5/5 would recommend :)
Great price $25 for 7oz Steak & Lobster Tail. The steak and lobster were good, just needed a little more flavour. You cant beat the price, great experience overall.
We had a great experience! Bonnie was excellent! Food was fresh and hot !
We have been to Chuck s here in Owen Sound twice since it opened and have enjoyed the quality and presentation of the food both times. The service was great and the staff very friendly. Shailyn and Nishith provided us with great service! .both were very attentive, friendly and professional. We will definitely be back to Chuck s Roadhouse in Owen Sound. The only reason for 4 star on atmosphere is the restaurant is very open so really noisy when lots of people there, which would be difficult for people with any hearing impairment.
Great prices, stellar atmosphere, and our bartender Shayla was an absolute delight! 10/10 would recommend! Looking forward to my next meal
4 of us sat down for a meal. prices were good but remember you will always get what you pay for. 3 of us had drinks Margaritas which for the 3 of us were just terrible. They had a bad after taste to them and the smallest plastic cups ever. One of us had a salad which was fine, I had calamari which could of been at least warm and also steak bites. They tasted weird, they were well done but they also had a rare taste to them like they were juicey with a blood and a saw dust texture to the. The sweet potato fries were very thin and short with no taste to them. It was very busy, high celing which made it very noisy. Grandson enjoyed his burger
Stopped in at chucks in Owen sound to check out the new spot . Food was good but the service was great ! Bartenders name was Shayla . She was Great . Her service was top notch Great bartender , knows her stuff and friendly service
I was a bit disappointed with the kitchen when they managed to get the doneness of a steak wrong- twice. I ordered medium rare and when the steak came out the server asked us to cut the steak in front of her just to be sure it was done properly. Low and behold my medium rare was well done. Not sure if the kitchen staff thought I was a joke sending it back because the second steak to come out was cooked AND labeled rare (not the doneness I originally asked for, but I d rather it moo than be leather). By the time I got my replacement steak the first time I had already finished my mashed potatoes and corn so I didn t even bother sending the rare steak back since I wanted to eat what I paid for. No comp on the bill or anything, but I didn t expect that so I m not going to fret over it. Overall the kitchen seems to be a bit disorganized on their timing and plating, but I ll be sure to come back when they ve had more time to learn and get comfortable with the busy environment in the back.
Ordered our meals, ribeye supposed to be medium rare, came out with a medium stick on it, not noticed by the food runner. Cut in and it was medium well at best. Took many minutes to get the waitress to come over (who never came over to ask how were the first few bites . She immediately knew it was not right just by looking at my plate. Came back 10 min later with a new steak. This time it said medium rare. Cut into it, barely pink at all. She came back 10 min later and asked how it was. Showed her it was not medium rare but by this point, too hungry to send it back. While I understand it s a new establishment, there were enough managers/owners standing around that quality control should be better. And not one of them came over to apologize or make it right. Won t make that mistake again. We also asked for a different sauce n our chicken because of allergies, well that was also a fail. Dietary restrictions: If you are coeliac, don t eat here!
Steak was good not great for 30 dollars lobster was ok not worth 15 dollars for 4 bites fries half frozen might try something else if we go back
Thought we would stop in and try. Food was good, prices as well. Steak was well even though asked for medium but tasted good anyway didnt send back as was in a hurry. Service was good. Atmosphere inviting and fun, found a little small. We will definitely be back.
Served on the patio
Good spot, friendly staff!
OK food, 7/10. Theyre food has no personality. Just generic same old stuff. Staff are on the weird side, and its so loud in there. I dont really feel like going back.
For a brand new opening, they sure have it all together. This place is very well run and the food and service is great.
Good food, good service! The manager is awesome, came out to see how our food was, shook my sons hand to wish him a Happy birthday!!
The service was awesome! Quick and efficient. The food came out very fast. However, you can tell a lot of it comes frozen and the taste isn t necessarily the best. But that s how any chucks Ive been to is, so it does not reflect poorly on them. The chicken parm, you can especially tell is frozen as the chicken tastes like chicken from a frozen tv dinner. The restaurant itself has a HUGE echo. So when it gets busy, I imagine it could get very loud. All in all, a fairly on par experience at any chucks, just with better service than most!!
Amazing service, Peter and Het are the most hard working servers/bartenders and provided some of the best service I have ever had. I recommend this place to everyone, the service is amazing.
Came in for a quick bit to eat. The place was very busy but I was able to get a seat at the bar. I got mozza sticks and a beverage. The sticks came out quickly and were delish. The bartenders were amazing, quick with the service and very personable. Everything was above expectation and you can t beat the prices. This is definitely the new hot spot in town.