KFC in Owen Sound

i am regular customer kfc owensound food very nice staff so much cooperative and helpful with smile face make my day even better i always wish there success.

Everyone at the store was friendly and nice to talk with. Great food than ever before.

Customer service is so appreciable

Wasnt like it used to be chicken was extremely greasy!! Taste was good but overwhelmed with grease.

Awesome staff and if you didnt know they have bags of ice for 1.55 thats with tax I live in my jeep so that price helps me lots

Friendly and amazing service

My family and associates will now be boycotting KFC. Only halal served, removing pork from the menu. Appeasing one group, offending everyone else.

Not that great tbh

Perfect food hot fresh whenever I have to choose a meal I prefer KFC owensound good Perfect people work here professional staff

Service

Very good customer service Nice staff Food

I went in to grab a late lunch and got a popcorn chicken snack bucket, and all I had with me was my phone to pay with, I went to pay and realized I accidently deleted by debt card instead of my cancelled credit card, so I couldnt pay for my order, and they were really nice and gave my my order anyways. I have never had any problems with KFC in Owen Sound, and I will continue to go there for my meals.

Good place to order take out food

Shoutout my dawgs maninder

My boy Maninder was mad helpful, food was great, and it s HALAL. Mod.

Vegetarian options: Wish you had vegetarian gravy and cheese for the Poutine. Food

Ordered dinner here on March 6th, 2024. My husband and I felt sick a few hours after. I spent the next three days suffering extreme pain from food poising. My husband didn t get it as bad as me. Will never return. Be careful to those who choose to order here

March 12/2024....If there was a 0 before the star I would give it. I was the worst food Ive ever had. We ordered the food at about 415pm so it shouldve been fresh. Chicken was dry, stringy, and sandwich was smothered with mayonnaise to the point where I thought it was a mayonnaise sandwich. The 4 peace dinner was no better. The chicken didnt even taste like chicken. Update....its been 3 days now since we ate here. We have both had food poisoning. We were in Owen Sound visiting family, if we lived closer we wouldve reported to public health. Parking: Parking lot was very congested and difficult to get in and out. I WILL never get food from there again. I would never recommend this store .

Ran into an old friend was a good experience like always I enjoy the chicken tenders Im not sure why but they gave me instant mashed potatoes that I did not order and I very much did not like them

Good to see this KFC is now way better than it was before, looks like it is now under new management. Love the taste of the chicken. All of the staff was very friendly. Love to visit again.

Best service

Customer service is up to the mark Delicious fresh food

The staff were very friendly, great service, fresh food, went over and above with how they served my bf and I. This KFC is the best one Ive had in long time.

Had to wait 15 min for them to get more chicken ready. No problem I did that. So much grease it was not fit to eat. The chicken tenders were not tender. Hard as a rock and not fit to eat. Biscuits and gravy was ok. Spent or wasted should I say $70.00. For food that we threw away. Will not be back.

Great employees and great taste as always.

Every time I come here these guys are awsome! Always great service and friendly staff working here.

Always a great experience. I eat there everyday.

One thing about it is, I found this guy

What in the heck is going on back there????? I just got a Chicken bowl, and the potatoes taste like they were made with water squeased from a dirty sock! They should taste like potatoes, not dirty socks. This is why I hate tipping when I pay. I wont be doing that again.

This has always been my goto place for my favorite chicken, fries and gravy. Parking: Parking lot isnt very big, but can park about 7 cars and a couple infront of the store. Food : 5/5 |

Always tasty

Very slow waited over 30 minutes for a 10 piece

Staff was somewhat friendly, indifferent more than anything. But the food was quick and hot and reliably kfc!

Food was fine, but very expensive. I had their promo combo of a sandwich, drink, fries and my wife had 2 drumsticks, a drink, and fries combo. Just over $27.00 That wont be happening again. Parking is very poor but theres not much they can do about it.

The rest of the staff besides the manager that has been there waaaaay to long and is physically abusive in relationships I would know got to watch her come home drunk and beat my uncle will not let u substitute legs for tenders in the 5$ fill ups because it messes up their count like Im sorry if you dont want to do the managers job of keeping proper stalk to keep customers happy get a different job

So slow, takes 30-45 mins to get food from them,

Outstanding to walk in and see an owner helping an indigenous woman who was hot. This humanity I witnessed was beautiful today. Mav is amazing!

6 years ago I would never go in there, But we picked up a family meal and I was quite impressed places clean looks good I hope they keep it out

Chicken was dry crust kind of soggy

Its a hit or miss place. Team does tries tho.

A good place for a quick bite.

The food was standard food, and the service was alright, but the location is getting worse every time I go... its like sketchy as hell the amount of weirdos around that area of Owen sound is alarming and this time I was stopped in the parking lot for a cigarette and when I said I had none they tried to convince me to buy them some. I ended telling her to move away from blocking my car door, or Id pepper spray her and that if she wanted smokes to get herself a job and stop trying to freeload off people.

Really terrible staff interaction. The small lady with glasses was extremely rude and flat out ignorant while taking our order. Not the kinda of service you would want anywhere. On top of that, it was clear upon entry that this particular establishment had not been cleaned in a while, possibly at all today. Will not be returning to this location.

Always good food!

Better than before. Actually open when it is supposed to be open.

The chicken was disgusting. It didnt taste like I remember. Forgot to put sauce in and gave us the wrong salad. They were very rude when dealing with them. Horrible place we will never go back.

Friendly staff. Chicken was fresh and hot!

This location is old. Does need a renovation.

fries were undoubtedly the most stale thing i ve ever experienced. service was terrible.

Pleasantly surprised! Hadnt visited in years. The Original Recipe was just as I remembered it to be. Chose 3 sides - potato & macaroni salad + coleslaw (all equally tasty). Staff were polite & helpful. Service was very quick!

Meal was over 20 mins late even when I ordered online and arrived 15 mins after the initial ordering time as instructed.

Good food

I was super bummed, as I was in town and was craving some KFC for take-out. I got directions on Google Maps to this establishment, that stated you were open. Only to get there and find a piece of paper on the door that said closed. Please update your Google page - please!!!

Hours of operation nerds to be updated, they were closed at 7 on a Saturday

Update the hours please it is not open til 5 pm today not noon and closes at 8

Always pleasant staff, hot fresh and good portions. I ve never been disappointed going to this location

They had a tough job. Line up, training staff, not many staff on, but still my meal was prepared in good time. They forgot the sauces for chicken. In these times when staff are so hard to find, they did well considering the circumstances.

I live not far from this location and have yet to get KFC for over a year now cause the store seems to always be closed!!! I stopped there in the summer for lunch around 1pm with my coworkers and they were not open (would have been mon-fri), I went about 2 months ago at 430 on a saturday and they were closed, got coupons not long ago but everytime I drive past there are people trying to enter but have the same disappointment realizing theyre closed (at regular daytime hours) Idk if its a staffing issue but open hours are not relevant.

Decided to take a drive from wiarton to kfc since i was craving it and your google says your open. However when i got there there was a sign on the door saying open at 5pm. AGAIN!!!!!! Dont you think of your not open maybe change your google hours. You say youre open right now but obviously youre not. Just a suggestion so people dont drive 30 mins to your place and relize your actually not even fkin open. Guess now ill go give money to mc donalds even know theyre trash too. Drive 30 mins for this.

They took my order , took my payment on the app then called me when it was time to pick up to tell me they closed early. Now Im out 30 bucks and have to wait 3 days and call a 1 800 number to get my money back. What a joke. Always closed for no reason just shut it down

No dip with the meal as requested , wrong sides given with 2 meals , phone disconnected so cant even call to have it corrected .

Why is it always closed

The staff were very friendly and the food and service was great

Never Open, Dont Answer Phones

I have ordered from KFC in Owen Sound in the past and I recommend never getting it delivered as there always seems to be items missing. I can understand and occasional mix up but in the last several years they havent gotten a single delivered order right. This time I am writing a review because I contacted the delivery company and there is nothing they will do. This was the first time I actually complained as it was the last draw. I will stick with another restaurant in the future.

Ordered 4 piece dark chicken with a pathetic small serving of fries and tea biscuit. 3 of the pieces were white meat, which I cannot eat, which left a single drumstick left. Wont be back. Tea biscuit was tasteless.

worst greasy chicken i ve seen!! ended up in the garbage can

If I could give zero stars I would. They are NEVER open

We wanted the Ultimate Deal $14.99 the manager or owner said we don t have that!!! Not predgious but he was very hard to understand as well. My husband was the one that went so our $14.99 meal ended up costing $39.45 with tax. No fries very greasy/slimy chicken, 2 big tasteless macaroni salads and runny coleslaw. I never was a KFC person but can t always have what I want . Never again, Mary Browns so much better or Zehrs chicken COMPLETE WASTE OF MONEY

Food was bad and chicken didn t even look proper and the management changed

The front desk service young man was nice, but the cook was sad. The chicken was dry and didn t taste like KFC and the gravy had no flavour like it was thickened water. Very expensive, small pieces of chicken. Overall, BIG DISAPPOINTMENT

About time them open been whating KFC for so long

Used yo be better when chicken thighs looked like chicken

Dont come to this place .the place is a mess .the sign says open but at the door is close.i called the lady said it will open at 12:30,we were there at 11:20 .we waited for 45 mins ,still close I called again ,no answer anymore two ladies inside ,they can see me from outside .

I got meal there and it was awfulll Salads yuck. Never have goton such daddy k.f.c. Years and years ago it was way crisp and now yuck yuck .

It was good and fast

I spent less than $60 on a meal for 8 people. The food was delicious.

Kid-friendliness: Staff if good

Chicken was more bread than chicken, toppings were no where near fresh. Staff dont seem interested in being there. Not clean

Chicken awesome. Fries need some work.

Never got a chance to order said it was open but the door was locked

Waited 1 hour for my order to be ready. Was told by the employee that they dont have serve orders in any specific order. Multiple people who ordered after me were able to get their boxes of chicken before my order was ready. When customers around are commenting on how long another customer has been waiting, you know there is a major issue.

Ive seen so many bad reviews. But I have to say its was good, no complains on food, chicken was cooked. Love the biscuits! The combinations are good, lots of choices. Prices a bit high for chicken other then that, its was good! Fulfilled that craving for KFC. Thanks!

Great people and food is always undoubtedly fresh and juicy.

Holy... literally the worst expereince ever... the fries were from yesterday, they were so hard, and cold and just felt like day old fries... then the chicken was also cold& soo soggy I wasnt really sure about it.... spent just over 30 bucks & none of it was edible, not happy , I always loved kfc but this just put a twist on it forsure. Dont know if I will go back.

I wouldve liked to have KFC bit every time I try its closed

The chicken was beyond greasy and the batter wasnt even crispy. It was mushy when I opened the box. The fries were inedible. I had to put everything through my air fryer to make it edible and the amount of grease that came out was insane.. yuck!!

Friendly staff and tasty food.

Have ordered from them a few times and every time I have to be dissapointed. Last time I ordered, I didnt even get the right order. This time I ordered a crispy chicken sandwich and a drink, and the chicken on the sandwish was about the size of a chicken nugget and burnt to a crisp. Absolutely disgusting. Dont waste your money. If I coukd give 0 stars I would.

Food was good but they messed up the order so just check before u go home its all there and right

Not what it used to be small aqured pieces

Excellent service!!

We ordered here for the first time and they gave us 4 free cheesecakes! What a great surprise! The food was made fresh and we are very picky about our food. We are looking forward to the next meal from here! UPDATE: They gave us extra chicken for the wait which is unheard of! This was on top of their coupon, too. Check your bag though; our two personal-sized sides was left behind but it was quite busy that day so it was understandable. Not sure why Skip doesnt cater to them anymore but we will drive here every time we have a hankering for some chicken! Also, the person serving us is very friendly and always greets my husband when he comes in. Keep up the great service guys!

Delicious chicken and really good fries

To whom (manager) or owner, train your staff to be polite and never shout the customer please. date JUN/22/2021

Oh yeah the wait time is good too bad the chicken wasnt. The chicken was so oily couldnt eat it

When kfc messes up your order and you have to improvise because hours say 9pm is close but they tell you at 8:05 they have closed

They didn t have 90% of the items on the menu. Google maps says the store closes at 9 but they actually close at 8. The customer service girl was extremely rude and impolite. Rolled her eyes every time a question was asked about the menu.

Half a bucket of chicken no breast meat, pink meat , expensive. Ordered 18 piece meal never again

Just two workers here, one taking orders and one cooking. Both worked very efficiently and kept the lineup of customers moving along nicely. Cheers.

Love this location food is always good!!

Made a phone order, for pick up for 515 order was not ready!!!!! My 3 piece meal was HORRIBLE there was about 12 fries, chicken was 1 about the size of a chicken wing, and was to get a side which was not there!!! the service was slow!!!! The cashier moved slower then a turtle!!! This kfc needs to pull up there socks or Popeyes is gonna take over!!!! I would NOT recommend this kfc location!!! I would score it a Zero out of 10!!!

Fast, friendly service!

Very good, the best KFC we ve ever been to!

Promote Friendly service

Terrible experience. I made an order online, I showed up, told them my name and waited 35 mintues just to find out they forgot about me. And then they had to ask me what I ordered because it wasnt in there system anymore and then I got home and they got my order wrong. I will NEVER go to this location again

It was a nice change, and no cooking!!

Abysmal food and service. Chicken was very overcooked, dry and mangled cuts that were tiny with broken bones and improperly cut. Fries were very small (combo) and the side of gravy tasted watered down and/or changed significantly from previous visits. Service was cold and dismal with no greeting, very abrupt service and although complete, left a feeling of why would I come back here? Too bad for KFC but this store location must be ruining KFCs customer opinion singlehandedly. Lost a customer and others be forewarned.

Need to update your hours on your website. I ordered food for dinner tonight just to get to the store and find out its closed even though the website says open. Now I have to wait to even see my money back, not happy. You lost a customer because of this

Great service

Drove a half hour on Sunday it was closed ...wanted it so much came back on Monday n it was close again ...very very dissappointed due to the fact Google said it was open

This location not having a drive thru really holds it back.

Poor service and the new burger with no bread is smaller than the double zinger and is made so poorly. Go to a &w instead

I stopped going to this dump years ago but was going to give this KFC one more chance till I read the reviews tonight. The chicken pieces are still extremely small ( like chicken wings) you get hardly any fries with your order and the gravy is watered down. When I complained about the shrunken chicken pieces years ago some lady at KFC Headquarters said the farmers arent growing the chickens as big anymore and I said really!! is that a fact, and who controls how big the farmers grow the chickens? its KFC themselves. I told her Id never eat there again and that legend will continue. Just close KFCs doors they wont be missed, Zehrs and Popeyes is way better anyways.000 Rating this place is disgusting.

A typical KFC. No drive thru small store but somewhat fast. Only cheap if you like dark meat or you buy a special

What I wonder is how does anyone eat here and not have stomach problems for a week? Ive got an iron stomach and still cant handle the food from this location.

Ate what I thought was chicken but looked like deformed fried bat. This isnt chicken anymore. Theres next to no meat, and I find myself pinching out mad bones between my cheeks when dropping the browns off at the superbowl, a couple days later. Rating: Sugma ligma

Had one of those lunchtime cravings and it was KFC to the rescue!

I dont know when I have ever had such a negative experience with food! They forgot 10 if the herbs and spices! You can only taste 1 and thats likely the grease!! The fries were soggy, the gravy has NO flavor and the chicken pieces are a rip off fornthe price!! The skin used to taste wonderful! Not anymore. You taste some sort of chemical in the chicken. Go to Zehrs! Better in every way for the price!

Google maps shows there supposed to be open till 9pm and yet there closed before 6:30pm

does not taste like kfc chicken, absolutely no flavour. horrendous

Great fast service

Staff was polite, my order was in and up in no time. Fast and friendly service

Husband got all the way home only too realize we had no sides & no gravy.... however we were charged for the entire meal. Check your food before you leave the store. Pretty dissatisfied

Good food, good service

Great food

To spicey dry and cold

It was great food great service

Fresh chicken and fries.

I am only doing this right now because you guys have not given any heads up to anyone until they show up when you guys close up without letting anyone know... Other than that you guys are good

My uncle went in to get a large barrel of chicken, the staff was incredibly rude, he only had cash on him and they would not except it. Other restaurants are excepting cash still. This is outrageous, doesnt say no cash on the door. He ended up unable to purchase his order.

Burgers Bread quality was worst i ever tasted. No napkins in the bag.

Stopped in to grab lunch and was very impressed with the young lady taking the orders. Very polite and courteous!

Food was hot and ready in a few minutes. Tasty

Friendly staff

One of the mini businesses that are not taking cash. One of the mini businesses that are not taking cash. in an area where we had 120 cases no fatalities. Extremely angry. Even when this is over they will not get my Bussiness

We ordered bucket chicken and the order was fulfilled within few minutes. It tasted good but it was not finely crisped. Fries was nice

LOVE LOVE LOVE KFC PLANT BASED FOOD OPTIONS!!

Chicken didnt taste too fresh today. Bought at 12 noon right when it opened.

It wont take cash sucks

Quality is inconsistent visit to visit. Sometimes chicken extremely dry. Quality control measures not monitored?

Food is excellent

Went today for dinner. Fries were good. However we requested KFC Famous Chicken Sandwich combos and the sandwiches were suppose to include pickles and there were no pickles and the sauce it was suppose to have. The sandwiches were so small and slopped together with burnt meat overcooked. We pointed out and asked her while ordering we wanted the new sandwich that comes with pickles on it as I believe the sandwich is a limited time one. Sandwiches were not anything what we ordered. This is not the first time they have screwed up on an order. Wont be filling out the survey they told us to fill out because they didnt do what they were told and sandwiches were inedible. Ruined our experience there we wont be back unless they improve. Poor service everything was rushed. Was a sad thing to waste money on this Thanksgiving weekend.

Good quick treat

We had dinner at KFC last night very disappointed in the chicken.Very small pieces,Very dry ,Not good taste like many years ago..The fries were half full in the box. For what we paid we couldve had Swiss Chalets meal deal.Will not be back for KFC

Food is not delivered, when re-ordered the order was rejected twice. If you want your food to arrive, do not order from here.

Order taker. When someone orders something similar to a deal and maybe they didnt know about that deal, maybe show excellent customer service by mentioning that deal. Once I saw the special that was less money that I just spent for almost the same items, I showed disappointment and wishing I had known about that deal. Next time. They werent done packing my meal yet, it could have been switched. Food has been sub par last few times now. Even sent all dark once and I didnt write any bad reviews. Bad customer service though warrants mentioning. Train your order takers to be customer service specialists maybe and recommend things. Oh you are going to get that meal, if you order this special that we have now you get the same items for a better deal. Is much better then Next time with a snotty smirk.

Fast service and great quality. Kind staff as well

Friendly staff. Quick service

Very friendly!

Slow service . Servings seem smaller than normal

Good tasty chicken. Good price.

pieces of chicken werent much bigger than a chicken nugget

Went on a Tuesday and the manager was very helpful in getting what I wanted at a very special price.