McDonald's in Owen Sound

1555 18th Ave E, Owen Sound, ON N4K 6Y3, Canada

★★★★☆
(289 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
1555 18th Ave E, Owen Sound, ON N4K 6Y3, Canada
Plus Code
H3FQ+GP Owen Sound, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
7 AM–10 PM
Tuesday
7 AM–10 PM
Wednesday
7 AM–10 PM
Thursday
7 AM–10 PM
Friday
7 AM–10 PM
Saturday
7 AM–10 PM
Sunday
7 AM–10 PM

Services

Service options
Takeaway Dine-in Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.5
★★★★☆
289 reviews

Most Mentioned

drive through (10) coffee (10) prices (6) nuggets (4) kids (4) pickles (3) onion (3) angry (2) hats (2) as it was (2)
5 stars
104
4 stars
61
3 stars
45
2 stars
23
1 stars
56
November 25, 2024

Sometimes when I get angry inside myself. I feel others start to weep at the cruel twisted things I say. When I was a kid though when my parents fought I would feel sad and clean the kitchen. So it's like that for them when they feel my wrath. Pretty sweet deal for me to know what it all is. How can I not be the devil. I'm really into this idea that I can never feel sad at all and it's them who cry for me, do you think it's a defense mechanism to ask me to be good to us. Well I do restrain. But walk down the street and someone said something to me and I thought yeah I'll go with the sadness this time maybe it will help you sleep maybe it will balance your heart beat. This knowledge of one that cries for you was something I felt my mother would care to understand. The story I heard was that a son of his type may become evil enough or something to reach this disassociation with the others even in his heart or his head. I wonder who she used to talk to? I was going to keep this to myself, but then I thought hey maybe they'll give me a break I mean it's these other people that are feeling sad, but I'm just saying what a bunch of babies. But if we don't help them out I might drive one of the precious little souls to a suicide or something. See it's the other ones we have to worry about they can't stand me. And I've got a termination policy on any threat or rejection I sense. I don't know what to say after that. They just really are sad all over. Like in that ghost Busters movie. But someone keeps throwing their dirty popcorn in my slime. As a side note a crab burger would be cool but where would all that crab come from. To feed such a large chain restaurant like McDonald's. But a lobster pool in McDonald's and that's the day we've one. Well that's what they say.

June 27, 2024

They always have the worst quality food of every mcdonalds in owen sound, their fries are mushy as hell, their soda is literally just carbonated water and I would recommend to drive 3 minutes to the one near petsmart.

June 11, 2024

We called this mcdonalds wondering about theire products and if they had the mcshaker fries but before we could ask we were tood to shut up, i got my uncle to call them back they hung up on him. I tried one more time starting with i have a genuine question and the person on the phone threatened us with the police. This ruined me and my uncles afternoon and i am understandably upset. I hope this gets resolved fast.

May 2, 2024

This place is what happens when the Federal government subsidies migrant wages. Not only isnit 90% non Canadians who hardly speak English...theybdidnt even manage to hire the same groups of people who can communicate in whatever language. I've waited in empty drive thru lines for 15-20 mins at breakfast and noon. I won't be giving this location another cent. The worst Macdonalds I've ever been to. Glad you can save a buck on wages...but if you want to improve maybe hire actual Canadians

★★★★★
March 14, 2024

We visited recently, and found Patrick to be oustanding! he was very kind, calm and informative. We had some questions and he even served us as it was not busy!. We were really impressed with his kindness and great attitude making us feel special on a quick ice cream drop in. Way to go!

March 7, 2024

Seriously need to do something about staffing in the morning! Waited in line for 15 minutes as there is only 1 staff member on the window in the morning. They always do their best considering the circumstances, but wait times are EXTREMELY long which is very frustrating when people are in a rush to get to work. Management needs to seriously do better and hire more staff for efficiency. I see people backing out of the drive-thru in anger and frustration on a regular basis - today I witnessed 4 vehicles back out of drive-thru due to very long wait times. MANAGEMENT/FRANCHISEE Please hire more staff and do better!!!!! McDs has the better coffee and could actually increase/keep your customer base if you'd take a lesson on efficiency and speed of service from your competition at Timmies. Plus give your morning staff a raise or bonus since 1 window person is doing the work for what should be at least 4 people!

January 31, 2024

Tables were not wiped down, the man serving at the counter (tall with a ginger beard) made it very clear he didn't care about being there. Got my order and when I opened it I was greeted with a burger so covered in grease that the bun fell apart from being soggy. The condiments didn't stay on and the cheese was chunky liquid due to grease. As for the fries, they were soggy from grease as well. I get McDonald's isn't top notch 5 star food, but when there is so much grease it stained the table through the bag and box it becomes a matter of making people sick. Total waste of $17.00

★★★★★
April 3, 2019

The staff are so fast and friendly, they are truly amazing here. This McDonalds and the employees there are top notch. Clean! Prompt! Professional! Did I mention clean? It is nice knowing you will find WiFi at all McDonald's locations. the ladies here are fantastic and just because of them I will be back!!

★★★
Local Guide
May 22, 2024

This location no longer offers Happy meals. So little kids cant get lunch while shopping in Wal-mart anymore.

February 22, 2024

Horrible service

★★★★
Local Guide
December 22, 2023

Just wanted a tea this time and ordered/received quickly

★★★★
Local Guide
December 22, 2023

Clean McDonalds. Quick Service. Sometimes have to deal with the crowd of Walmart but it s in Walmart.

December 22, 2023

I have been in this location in Walmart and there is a group of people being loud and carrying on most days. From what I have been told from people, the group of people come in every day for their lunch and watch people. They also have been told to keep it down. Surprised management hasn t told them to move along.

Local Guide
December 22, 2023

Ordered a BLT on an everything bagel all I could taste was the bagel.. so cheaply made. I had to pull over and wait for my meal.. I waited 5 minutes..

★★★★★
Local Guide
December 22, 2023

Coffee and muffin pairing is always enjoyable.

★★★★
Local Guide
December 22, 2023

Wheelchair accessibility: In Walmart wheel right in Food

★★★★
Local Guide
December 22, 2023

I wasnt at tt McDonalds i was fuelling the eternal consumption engine at the wally mart store and i should have slept because I went home and spent the whole day and night on my phone. Needed groceries though and protein. Great prices on both at walmart.

★★★★★
Local Guide
December 22, 2023

Love this location great staff and food

★★★★★
Local Guide
December 22, 2023

Great fast love it

★★★★★
Local Guide
December 22, 2023

Just popped in to get a burger and a coke around 330pm and only 1 person in front of me. I placed my order with the cashier and he went and got my order ready and called me within 6 mins. Burger was hot and juicey and coke was great nice and cold but I should have ordered xl I was so thirsty I could have drank another one for sure.

★★★★★
Local Guide
December 22, 2023

Friendly staff and quick service!

★★★★
December 22, 2023

Great restaurant with good food and reasonable prices.

★★
Local Guide
December 22, 2023

Being here 3 times every time the order is made wrong. 3 times should be enough chances. Guess Ill go th BK across the street from now on.

Local Guide
December 22, 2023

Food was okay, it was McDonalds. The issue I have is that everytime I come to this McDonalds the employees clear their board of upcoming orders to improve their times. With this, they relax and it takes forever to get food orders. I waited in the store for 16 and a half minutes, but in their bosses eyes, I got my food in 20 seconds. Something needs to be done about this, better training from head office or get new staff. I wont be returning to this location.

★★
Local Guide
December 22, 2023

This place is soooooooooooooooooooooooooooo slow 13 minutes waiting for an order and finally had to leave without it. 8 other drivers were passed me in the drive-through and had gotten their bag of shame and order so maybe it was the complexity of the order? It was a sausage and egg McMuffin, hashbrown and iced coffee. Staff were very nice though when they took the order etc.

★★★
Local Guide
December 22, 2023

Slow service.

★★★
Local Guide
December 22, 2023

Staff is always mad at each other, like have a happy meal for urself.

★★★★
Local Guide
December 22, 2023

McDonald s was a good visit. Nice and clean restaurant.

Local Guide
December 22, 2023

I wasnt there nor do I plan to be ...ever!

★★★★★
December 22, 2023

We as a species have the choice. We can continue to feed our bodies and brains in a healthy upwards trajectory or we can take the western example and intentionally poison our population with genetically altered foods, pharmaceuticals, vaccinations and fast food that should be considered dangerous addictive drugs.

★★★
Local Guide
December 22, 2023

The restaurant is McDonalds. Fast service with a smile. What one expects.

★★★★★
December 22, 2023

I would ve never done this if I didn t think it was deserved, but I 100% would rank this the best McDonalds i have ever been to strictly because of the amazing service and atmosphere provided to me by Patrick. He was so charismatic and sweet, making the little interactions with him incredible. The iced coffee he gave me was the best I have ever had in my life, and it was the greatest service I have ever received. I appreciate Patrick s hospitality so much I felt I needed a photo with him, so while there was no one waiting for food, or no one in line ordering, I politely asked him for a photo (see attached image) and he delightfully took one with me. Patrick truly made my day so much better, and for that reason alone I recommend this McDonalds over any other.

Local Guide
December 22, 2023

Its been a long time since I had a Big Mac and when I finally did splurge and have one, I was completely shocked by what a pathetic excuse for a couple of hamburger patties that was! They are literally at least a full third smaller than they used to be in diameter and thickness. Its bad enough that I indulged in this chemically laden garbage but to see the reduction in the most important part of that burger being the meat, down to barely a piece of paper, means it really should be changed from a Big Mac to a Big Joke

★★★★★
December 22, 2023

McDonald s is predictable. That s why we like it. Forget the big Mac or the little kids hamburger, go for the Mc double. It s tasty and it s a good deal. And there is a guy who works here, he was working on Tuesday night, and all I can say is what a nice person. He is helpful, friendly to young, and old alike. He appeared to be running the whole show himself lol. I found this McDonald s to be a consistently good location. They must have a good manager.

December 22, 2023

This is by far the WORST McDonalds I have ever been to. I have never experienced service this slow at any establishment. Not even worth the one star rating.

★★★
Local Guide
December 22, 2023

Nice that it has self-help drinks

★★
Local Guide
December 22, 2023

Typical McDonald. Buts 3 visits and app never works so I lost my points.

Local Guide
December 22, 2023

Well I have had enough of this place. I normally dont say anything bad because everyone is entitled to a bad day. Now the last 3 x my order has been wrong. Wrong with replacement I can handle. Missing items tick me off! Went for supper. Pick up after I just worked my 12 hr shift. Get dinner drive home, sit down to eat and my order isnt in there. Again normally I would just be grumpy but not say anything. This time I called. He was very nice on the phone, said just come and pick up another, no ty, I just got home after15 hrs away from home, I do not want to jump back in the car and drive across town again!! No problem, took my name and # and said I could go get it the next day. So I tried. When I got there the new manager apologized and said sorry only breakfast items ATM as it was too early. I said ok, I will have 2 egg McMuffins then . She says you can have one. I say what I ordered was $15. So I think its fair to give me 2 $4 sandwiches in its place, seeing as I didnt get supper and now Im starving. She made me wait again while she called someone, came back and said no only one, so I say not good enough, and left. Out my money, and now without 2 meals!! Grrrr

★★
Local Guide
December 22, 2023

Food is mcdongles, so its not great. Service was slow but accurate. Under staffed, the employees working, although very dedicated to satisfy each hungry customer while smiling, they were stretched way too thin over lunch time on the weekend. Just watching them, I was concerned of employee burnout. Atmosphere is Walmart, so again not amazing

★★★★★
Local Guide
December 22, 2023

Went for a quick bite before work

★★★★★
December 22, 2023

Just had coffee its really good coffee

December 22, 2023

Every time I come here I have to park and wait when I go through the drive-through. Today I got a sausage egg McMuffin Meal the muffin was burnt the fries were cold, and the orange juice was watery. Talk about quality being poor the worst.

★★★
Local Guide
December 22, 2022

Limited on products, slow service, but clean and super friendly.

★★
December 22, 2022

Slow and got the order wrong.

December 22, 2022

Walmart McDonalds is ALWAYS super slow and they NEVER get the order right, always double check your food

★★★★
Local Guide
December 22, 2022

Whats not to love?? Its McDonalds!

★★★★★
Local Guide
December 22, 2022

Good service

★★★★★
Local Guide
December 22, 2022

No wonder the guy on cash seemed unhappy an notsmiling. He was the only preparing food and packaging from what i saw. The person infront of me left because of the wait to order. Then a person came from around the back and staeted helping. Then another came and started on the skip order. Eventually the guy came and placed my order.He was not haopy at all , and no eonder, doing it all by himself. Got the food and surprise surpris it was not hot barely warm. Tour to be a team so act like it. Hats iff to the guy doing it all.

★★★★★
Local Guide
December 22, 2022

Good food

★★★★
December 22, 2022

Sometimes they mess my order up. But the food is always good!

★★★★★
Local Guide
December 22, 2022

I had a big Mac the wife had Mc chicken .it was good

★★★★
December 22, 2022

They are shirt staffed but do an excellent job of serving. The only complaint is their sound system at the drive through. Almost impossible to understand .

★★
December 22, 2022

this is where you go to make your leash kid shut up. might need a health inspector. good ice cream though.

December 22, 2022

This has got to be the filthiest McDonald s I have ever been into! The garbage was overflowing as an employee stood 2 feet away. Garbage left on almost every single table. Even though loads of staff were working.

★★★★
Local Guide
December 22, 2022

Good food and good service

★★★★★
Local Guide
December 22, 2022

Fast fresh cooked breakfast...awesome!

★★★★
Local Guide
December 22, 2022

Very nice

Local Guide
December 22, 2022

Very slow service. For sub par food, semi cold, and not very fresh. And it wasnt very busy

★★★
Local Guide
December 22, 2022

I dunno, i just kinda walked by on my way out of Walmart.

★★★★
Local Guide
December 22, 2022

Cashier was super friendly and was able to accommodate our request. Yummy summer treats!!

★★★
Local Guide
December 22, 2022

Parking: They share with walmart parking

★★★★★
December 22, 2022

Super fast service!

★★★★★
December 22, 2022

Food and quality service!

December 22, 2022

Dont go there. I bought a poutine and it was cold.

★★
December 22, 2022

Super busy, and understaffed

★★★★★
Local Guide
December 22, 2022

Fast exactly what I wanted and expected.

★★★★★
Local Guide
December 22, 2022

Both chicken sandwich and fries was freshly made.

★★★
Local Guide
December 22, 2022

Service was very slow more attention pay to drive thu then in-store customers.

★★
Local Guide
December 22, 2022

Mobile order, they forgot one big Mac and fries were cold. Check your order before you leave, I did not.

★★★★★
Local Guide
December 22, 2022

Parking: Lots of spots Wheelchair accessibility: Easy entry

★★
December 22, 2022

Might be the slowest McDonalds in the world.....I ordered 2 mcdoubles and it was over 15min. They seem incapable of working on multiple orders at once. Open kitchen really hurts them here....you can get watch multiple people move so slowly you wonder if the ground is mud.

December 22, 2022

This place was disgusting. Floor covered in food and no clean tables.

December 22, 2022

Very slow service. Lacking staff Ave supervision. Not happy with both service and product quality

★★★★★
Local Guide
December 22, 2022

Took forever to get food and it was barely luke warm...customer service was also not the best. Every though its busy...acknowledge the customers. It tales 5 seconds to say Ill be with you in just one moment

★★★★★
Local Guide
December 22, 2022

Excellent staff and quick service in drive through.

Local Guide
December 22, 2022

Any resteraunt that charges extra for dipping sauce doesnt deserve to be in buisness. Terribly under staffed poor girls running off their feet, its always like this. Also being charged for Mayonnaise on your burger or on the side to me is dispicable from an enormous chain like McDonalds.

★★★★★
Local Guide
December 22, 2022

Had to wait along time for a coffee very busy

★★★★
Local Guide
December 22, 2022

Delivered an order through doordash, staff were working hard to fulfill all orders though it did take longer than Id liked. Cant speak to how the food was, as it was for a Doordash but didnt receive any complaints. Clean store.

★★★★
Local Guide
December 22, 2022

Something quick to eat

★★★★★
Local Guide
December 22, 2022

Like the newer format of the store, need front cash to be more serviced, Ill use digital, collect points, drive-through(thru), but still personally want to order with a human too. Wheelchair accessibility: Store is wheelchair accessible, used it while my daughter was alive.

December 22, 2021

Worst customer service...

★★★★★
Local Guide
December 22, 2021

Always friendly and professional. Always clean. They go out of their way to make sure you are happy with your order. Love them!!

★★★★
December 22, 2021

Clean and service was great

★★★★★
Local Guide
December 22, 2021

What can I say its McDonalds

★★★★★
Local Guide
December 22, 2021

The only thing I recommend here is the coffee. The coffee is 10 times better then, not mentioning any names, rhymes with jimmies....and they have a much better free coffee program.

★★★★★
Local Guide
December 22, 2021

Great place to go with young children to eat.

★★★★
Local Guide
December 22, 2021

Fast and good

★★★
Local Guide
December 22, 2021

Decent store. Big Mac had way too much sauce and the bag had a label that wasnt my food order but turns out the right food was in the bag.

★★★★
December 22, 2021

It is a great fast food restaurant. Service is fast and friendly. Prices are reasonable.

★★★★★
Local Guide
December 22, 2021

Yummy good service

★★★★★
Local Guide
December 22, 2021

Great

★★★★
December 22, 2021

Nice place.

★★★★
Local Guide
December 22, 2021

Safety protocols in place. Staff are very friendly. Place is very clean. But its only due to low numbers and no one allowed to eat in.

★★★
Local Guide
December 22, 2021

I did not like the Grand Big Mac. It kept falling apart and the sauce that tastes good on a regular Big Mac, tastes vinegary when more is added, or they changed the ingredients. Not my favourite.

★★★★★
Local Guide
December 22, 2021

Great place to go and get coffee

★★★★
Local Guide
December 22, 2021

good coffee

★★★★
Local Guide
December 22, 2021

Just a quick stop for an iced coffee, friendly staff

December 22, 2021

Everytime I go here the lines are huge and wait time is way to long ! Their system from having 2 drive thru makes very little sense as I have had multiple people on opposite side go through before the line I have been in. Also only ever had one nice person greet me at the window ,other times they have been unhappy . Overall I dislike this McDonalds and alot of improvement needs to be done

December 22, 2021

The service here is slow and they work slow please improve

★★★
December 22, 2021

French fries are great

★★★★
Local Guide
December 22, 2021

Good prices . Average food

★★★
December 22, 2021

Food is getting worse most times fries are not hot burgers are sloppy no pride in service

★★★★
December 22, 2021

Not to much just a quick ordinary munch

December 22, 2021

Skip The Dishes Driver Perspective: EDIT: This McDs initially started with 5 stars and dropped like a rock. Some of the most vital employees have left, and in their wake, lies a charred-out husk of what this location used to be. The new team is slow, and come across as poorly trained. The place is also noticeably dirtier, so I wouldnt eat there myself. Too bad. --- ORIGINAL REVIEW: Unlike the west side McDonalds, this place rocks. Even if having to park and walkthrough the jungle that is a Walmart parking lot, these guys understand the value of a drivers time. Think the longest wait was 4 minutes, tops. Cheers!

December 22, 2021

They always mess my order up

★★★★
Local Guide
December 22, 2021

It was busy but orders were being quickly. Place was clean. Cashier was friendly.

★★★★★
Local Guide
December 22, 2021

Not to offend anyone but the coffee is way better than coffe from...rhymes with Jims

Local Guide
December 22, 2021

Watery coffee

December 22, 2021

My food has been very cold

★★★★★
Local Guide
December 22, 2021

Food was delicious

Local Guide
December 22, 2021

Should employ more staff, have seen the poor employees struggling to keep up with the orders.

★★★★★
Local Guide
December 22, 2021

Very nice friendly staff brought out our food right to our table super fast and very fresh

★★★★
Local Guide
December 22, 2021

I take my hat off to mc Donalds and all restaurants that have had to change according to covid 19 regulations but here is a place that was adapting early to these regulations they were ahead of the pack you can order ahead on line you can go in theres drive through all very efficient avenues to get what you need . Theres only one thing I have bad to say and thats why I didnt give them 5 stars I still ho through drive through and they still have mistakes with orders missing or wrong items and sometimes cold fries lets face it if your going to wait in line for food the fries should be hot all in all I love the place and the staff is very nice and pleasant

★★★
December 22, 2021

Slow

★★★
Local Guide
December 22, 2021

Fries cold

★★★★★
Local Guide
December 22, 2021

Went through the drive through. Service was fast and friendly. Food was super hot and fresh and they got everything correct.

★★★★★
Local Guide
December 22, 2021

Fast in and out. Correct order. Food was delicious. Great experience.

★★★★
Local Guide
December 22, 2020

Mc do standard

★★★★
Local Guide
December 22, 2020

Food and drink as you would expect. Drive through is usually fairly quick. Restaurant is often dirty.

Local Guide
December 22, 2020

Closed when it should have been open

★★★★
Local Guide
December 22, 2020

Not many seats inside now, not sure if you are allowed to eat while shopping anymore, so just in case order after.

★★
Local Guide
December 22, 2020

Slow service for a very unusual location...food just average

Local Guide
December 22, 2020

This place is absolutely pathetic! I walked all the way from travel lodge to get breakfast, only to find out that they dont open until 10:30 am! The Google page says open! This McDonalds is a joke!

★★★★★
December 22, 2020

I always grab a green tea on my break. Service is great.

★★★★
December 22, 2020

Just dropped in for a quick bite. Consistent food, fair/competitive prices.

★★★★★
Local Guide
December 22, 2020

Did not make a visit yesterday but have gone previously never had a problem