A&W Canada in Owen Sound

Must try Masala veggie Burger Food : 5/5

Staff was friendly and accommodating. The food was good.

Staff appear to dislike their job. Look unhappy, no smile, interaction Nothing. Sat in ketchup at the booth. Tables, floor and station to place your dishes Dirty. Would I eat there again? Nope

The cashier Owen, super attentive and impeccable service. It is a pleasure to find people who like their work and do it excellently and with a smile. Food : 5/5

Really good breakfast

Vegetarian options: Masala veggie burger Food

Nice spot, fresh food. Friendly staff.

Breakfast was great. Music wasnt on in the dining room .

073024 Great Breakfast today. Friendly staff. The store manager is definitely running a tight ship. Kudos to this location. The Franchisee must be proud of this locations efforts. Food

No root beer

I came to pickup my order the indian lady working on drive thru she s very rudely behaved and when i came inside to pick my order she s very abusive & misbehaved with me ,A&W should consider this kind of bad behavior of their staff seriously or in customer service this is not acceptable at any cost .

Girl at the front counter was not at all welcoming zero customer service training or juet hates dealing with people.

First time eating here , was very pleased with food, service and clean atmosphere

Drive thu has people parked all over the place to stop there wait timer. Nobody was behind me and I had to park away from window with other people waiting.

Long wait time for delivery pickups for no reason they say they start making order when driver arrives so as to make driver wait 10 minutes for no reason even if they got order 20 minutes before

Amazing breakfast place, I feel its always unrated, though they provide much more than the bigger breakfast chains.

Very disappointed. Came in to get lemonade and was not offered the free re-usable cup. They advised us that their location did not have cups for said promo.

Went in and waited 30 mins for 3 things people who came in after us got there meals handed to them when we ordered first and they got a lot more things then us also the people who where working kept ignoring us untill one lady finally took our order I don t think I ll ever order from there agin.

Faced Racist and rude behaviour from an elderly white lady just because my friends and I were another colour.

The staff are so nice and get along really well it creates a great atmosphere

such good sweet potato fries even if the worker was kinda rude

Good food, and fast service.

Awesome

Untidy but very helpful

A and w need to give the option of real butter. Not just poison margarine!

Always good food here

good food , could use more staff tho

Great location

Mugs should be frozen

Nice place

Fries were cold

Better everytime I go.... weird cause I didnt ever think fast food could get better

Good lunch with great company

Drive through was quick, food was hot and fresh. Associate at the window was not very friendly, no eye contact, no effort to communicate. Did not ask if I need condiments for fries. Otherwise food was good.

1/8/2023 under cooked burger, fries tasted like bottom of barrel grease, got wrong rootbeer float, it doesnt feel right paying 30$ for the worst food ive had in a long time. brutal night crew

Never have enough staff and there is always this one dude screaming in the back when Im there serious anger issues its no wonder the staff always seem miserable when Ive seen them treated so badly by their own mangers

Great customer service

Onion rings are always delicious

Expensive, but good (for dinner) Great breakfast after snow removal today good value and great service Food : 5/5

Good food like always. Don t get me wrong. But has the dinning experience really changed? Got food to eat in and my drink was not put in a mug my onion rings were put in a bag and poutine in a box? Like really Are the workers getting lazy to wash dishes? As a former worker I am very unimpressed with the services provided for dine in.

Last 3 visits to the restaurant has been extremely dirty. I gave them the benefit of the doubt but after today I wont be back. They were not busy at all (inside or drivethru/skip the dishes) and 3 different staff member came out and wondered around but didnt clean a thing. I seen the dirty bucket of water with a cloth in it in the dinning area that I assume is for wiping tables .... are we supposed to do it ourselves. Every table, seat and wall and window was filthy and the floors havent been cleaned properly is a very long time. Imagine what the kitchen is like.... Side note...they serve iced coffee but have no ice... but you can have some cold water to put in it they said

Parking: Al little congested depending on the time of day. Food

Excellent service

This is the best A&W we have been to. Burgers taste fresh and delicious. The restaurant is clean and the staff are always friendly. It is our favourite restaurant to go to every time we visit Owen Sound

I dont enjoy a&w but the times Ive went there the food was fresh and exactly like it should be. Great staff and quick service and rootbeer was obv good

Best onion rings

Owen sound ...Amazing service and food every time

Night staff is extremely rude

Food was fresh, hot and good.

Normally excellent egg bacon English Muffin but this time a bit tough Muffin and egg. I must have been Microwaved. Never microwave bread or eggs.

The food was great. Sandi was fast a efficient. I like that.

Very nice place. Food is great, Service is nice

I havent eaten here in well over 4 years, today i decided what the hell, why not go grab some food.....i got 2 mozza burgers and 1 onion ring and oh my god, it was delicious, the burgers where hot and fresh and perfectly made and im not even exaggerating, the onion rings where SOOOOO GOOOOOD!!! and they were actually hot and seemed fresh. Im extremely happy, with my visit today, everything was on point.

I love the Full breakfast! They have the new root beer slushie, but they give it to you in a ice coffee cup not in the glass mugs that they advertising on their posters for dinning in. you end up getting half of what you would have gotten. Food

The food tasted funny today. Like old grease and that was breakfast

Its bit pricey but good.

I ordered a 56 Buddy burger. It was actually a mini burger for $3.99. The meat was very thin and small, but a sweet potato fries cost $4.59. With a drink for $1, the whole meal was only $10. It s more economical to order uncle or papa for meals.

Very friendly staff, very clean, and great food

Nice americano coffee

Food is tastier and the people are friendly

Classic A&W experience. Best people and best fast food in town. Parking: Shared with East Side Marios yet ample parking most, if not all the time. Kid-friendliness: No reason a little one would not enjoy a burger. Wheelchair accessibility: No ramp just slide on in

knocked down to 3 stars since they only give you access to coupons of you install their app. used to go at least once every 2 weeks, havent been to one in over a year. i guess i should thank them they are saving me a few bucks and a few calories ;) Great service Well worth it when you have coupons Good location Very clean Good wifi Dont understand the loud music outside Great fries and onion rings

It says on the neon sign all day burgers and breakfast, and a friend and I went in and it was only 2 minutes after 11 am and said sorry breakfast is over????

Was at A&W yesterday with family. Went to sit down and e ery table in restaurant was dirty only one table in use at the time. Lots of staff went back and complained one girl went to clean ,and the other one laughed!! As I didnt think it was funny, I asked to speak to the manager, and she came out and said its hard to keep clean? Staff standing around her in her office, just making excuses. To the owner, little things matter! Like cleaning tables so youre guest have a place to sit. Respectful staff and competent people for management jobs.

Burgers and fries are always good, fast service and classic Root Beer is a must!

The staff here were very polite and helpful. I did not know that you could get an actual breakfast at A&W. It was such a treat. My partner and I came here just for the hash browns but ended up staying for a breakfast. I will keep A&W on my radar for breakfasts in the future for sure!

Terrific service and food!

Service was horrible and server was really rude.

Got a wrong sandwich but they did correction

Many of the tables needed to be wiped, but the food was good and we enjoyed our visit.

The food isnt bad but a while ago staff started yelling at my dad cause he wanted to order the chicken strips and when he left the manager followed him to his car and asked my dad to apologize for upsetting the staff member.

Awesome food, fresh n hot. Must visit the store.

Always great food and drinks

Excellent customer service!! Food was great too?!

Amazing service! Best onion rings around!

Great breakfast sandwich. Good coffee. Great value Food

I got severe food poisoning yesterday

Server gave my order to skip the dishes. When I asked she lied said that skip ordered first. When u told her I could see the screen with the order times in it she admitted that they gave my order to skip

The service here is amazingly slow!! You can see the staff in the windows standing there looking at you doing nothing. I there was 12 people through the Wendys next door in the same amount of time. Ended up leaving & not wasting any more time.

Awesome staff. Love the new Renos, especially the new drinks and serve yourself soft drinks station.

Unbelievably dry burgers! When we went through the drive-thru we asked for ketchup and mayonnaise and there was not any in the bag of food when we received it. We parked just off to the side and check the bag, then drove around through the drive-thru again didnt stop at the ordering window went straight to the pickup window and ask for ketchup and mayonnaise. The girl that helped us previous looked at us turned to her manager and said oh they were just here you take it. The manager opened the window and asked how she could help, I asked again for ketchup and mayonnaise and she looked at us and said next time you drive through just ask for ketchup and mayonnaise with your order! I told her that we had and she said shed deal with it. Not friendly.

Quick service and good food; their onion rings are super crispy and poutine is worth a try!

Good food, updated the dining room brighter an nicer looking

Great staff!

Owen sound A&W always has been one of the best, and we have been to a few, even the way they pack your food, always hot and fresh and great customer service.

workers are not very friendly and lady at speaker was very rude. i work fast food myself and the way some people who work there treat their customers is completely disgusting.

The new remodel is a big improvement.

We found the sanitary conditions to be wanting. The kitchen staff were all without hairnets or gloves. Long hair was hanging out from under caps . Only the counter staff had hairnets. This put us off any desire to eat the food. We feel this is a reflection of poor or unconcerned management who was not even available in the retaraunt.

Ordered

I love A&W, the food was great!! I went to this location on April 8th at 6:30, the front of house staff were unprofessional and rude. I was waiting for my food filling up my drink and they were just ignoring the next guy in line. I was filling up my drink and getting rid of the foam in my cup (%50 foam, not complaining) and continued filling until it was full of soda. After the whole dilemma with the 2 drinks I was walking out the door and overheard them saying you cant fill up a drink? Do you need me to hold your hand? Whispers or not, this is unacceptable. I will not return to this location and I will no longer recommend friends and family. You lost my business today.

do yourself a favour and go next door to Wendys.

Gotbuddy burger place was clean service good appreciated the free refill on coffee.

Quality fast food and service.

I had a good breakfast. There has been some renovations since I was last there. Nice.

Really good teenburgers and coffee !

Had the Nashville chicken sandwich and it was 100% better then the one at BK

The fact that I can stand there for 5 minutes and not have someone even say hi is honestly sad. I get youre busy and youre training new staff, I have no issue with waiting but having 3 employees stare right at me and not greet me is annoying and rude. Food is good but service is really bad. Glad Wendys is right beside.

Waiting for last 15minutes for the car ahead at the drive through to be served ,, time 07:25 pm and counting

I love their buddy burger and fries. And their new cold brew menu is the best

Best fast food breakfast

Nothing much to say about the food, but the people here had a smile on their faces, so that was a nice thing to see..

I have never had a bad experience and the food has always been hot and fresh.

Food made incorrectly

Love their food never feel sick after eating like I do at Mac Donalds

I stopped by the other day to get a Beyond Meat burger (which was excellent as always). I liked the place too, its nice and neat and clean.

deserves less than one star. Staff is rude, lazy and there is always hair in my food. If I try to call in to talk to someone about it they scream at me about how it didn t happen. 10/10 would watch the manager try to fight Putin but I think they would get along.

Always great food but the drive thru wait is ridiculous, always sitting in drive thru waiting. I have been only one in drive thru and there be nobody inside and have sat for 10 mins in some cases. I could understand if it was a busy time but its not.

Tasty cuts off

Always good

The girl on the speaker was very rude, we asked for a root beer float, she didn t say they changed the floats just said they had one that was blended, when I asked if they still had the floats she was so rude and said I told you!!! Let with nothing. Tooo rude.

Not bad for a quick bite to eat. Their root beer is the best though!

Like it

Good

I had a teen burger combo with sweet potato fries and a frozen Root beer. It was fantastic! To be honest this is the best meal I have had from A&W and I will return Food

The food was kind of bland Nothing good to say

They have the freshest burgers and the restaurant is very clean

Longest wait time in owensound, but at least I get what I order everytime and the food is always good

I was here with my parents on 12/02/22. We went through the drive-thru. All of that went fine, service was good. We ordered two chubby chicken burger combos and realized when we got home that one pack of fries was missing. Please be more careful packing the food in the future.

They always seem to get my order correct, unlike other places.

Our meal today at Owen Sound A&W was terrible. After driving 5 hours we wanted something quick and good. Fries were old and cold, onion rings were cold and our spicy habanero chicken burgers were cold. The only good thing was the root beer and thats why I gave them 1 star. My suggestion is go anywhere else in Owen Sound for food. Dont waste your money.

Another quick and decent breakfast. Coffee is far better than most takeout coffee.

Good staff

Good service and a friendly smile!

Good food the fries were hot but the burger was a little dry.

Good service, thank you.

Good burgers and fries, and root beer. Always consistent.

Service was slow as they need more staff. Did the best they could. Thanks.

Wanted to eat inside however the sign said please wait here and have proof of vaccination ready so we stood there 5 minutes waiting for someone to come over to us and they never did so we walked out. Drive thru was busy however it was peak lunch time so that is to be expected. Got the mozzarella burger combos and upgraded to onion rings instead of fries. Got told at the window there is an upcharge for that. Wasnt impressed but paid anyway and the food was good. Probably go to Harveys tho next time.

Good food, nice staff.

Great service...dined inside, spaced apart and area was very clean. Had chicken BLT and it was great. Dont eat fast food very often but it was a good lunch!

I think theyre the best burgers in town, and the onion rings are the best Ive ever tasted.

I ate in, very polite staff verified I was double vaxed, took my order, and delivered food to my table. Everything was very clean.

Love the beyond meat burger.

Mama Burger with cheese, onion rings and Root beer. Cant beet it!

Love their food! Its always so delicious and my digs like the doggie treats they get.