Boston Pizza in Owen Sound

Good food and good service!

Good

Foods kinda bland tbh

Pizza and pasta were delicious!

It was a great experience here. Always a good place to get together with friends.

The waiter was very polite.

Amazing service from our server Craig!

Their fries have no flavour :(

Great service, went at lunch time. Food was good.

Pasta was really delicious

Ordered wings and was Luke warm and rubbery!! Just awful!!! Will not be dining here ever again!

Says kids eat free this month, apparently not though as I had to pay for the kids meals anyway. Looking for a relaxing cheap night with the kids. You will not get that experience here

Hunter was great.He provided excellant customer service. Food was served promptly and it was filling..we had pasta

Nice place to get together and talk about what we all did for the weekend.

Nice place,food was great,staff amazing

Great meal. Friendly staff.

Good service. Food was better than most BP. Live music on the patio also by a very talented young lady. Good job.

Food and service was great!

Beer was cold and pizza was very good.

We had the sweetest server - Gabrielle. It s not often you see servers with actual conversation skills and the ability to be observant - she was amazing! Never let our glasses be empty and consenting checking in and striving to ensure we were happy. A+

I liked the menu and the food. The best meal is the meatballs with pasta.

Food was amazing, staff super friendly and efficient, drink was the best Ive had in a while. We are from woodstock ontario and will eat her again when were near. Food

I eat at many Boston Pizza across Ontario and I must say this was the best food, service and atmosphere I have EVER experienced at any of the franchise! Even the manager was great... she came out to greet us when she heard from our server our compliments. Bravo team!

Don t order online, they will forget all your sauces and ruin your lunch

Just ordered a vegetarian pizza for take out. Took it back to our holiday-stay, popped it in the oven hours later for dinner and it was a delicious. The crust was not soggy but very crunchy. Tasted as if it was fresh out of the oven.

Need to spend a little money on your bench seats! Uncomfortable to sit on tape with shorts! And not very nice looking...just saying.

Great service and food

Two groups of 50 children and adults at the restaurant turned what should have been a peaceful celebratory birthday luncheon for our 95 year old mom into a headache inducing, cacophony of screaming and yelling, with cold food and coffee served. The waiter was the only bright spot, offering great service. Honestly, the noise level was unbearable. We will not be returning.

Consistently good and fresh. Staff is always friendly and helpful

First time to BP in a while. Service by Christina and Jessica was awesome. Cactus cuts are such a great appetizer. Pasta was delicious.

Shout out to Darrin for the great service. Thanks for saving me and my buddy

Quality of some of the food was off. Crispy chicken seemed like it was frozen from a pre-made package and then let to sit and dry out for a couple days. Service was excellent.

A favorite sports bar.

Server was awesome and friendly

Had a situation that was handled the instant we made a call to the restaurant. Thank you! Update 2 days later (March 7th) Had to call restaurant again as we were told the next day the owner would reach out and he did not. Heather apologized and explained she can issue a $15 dollar discount and we can pick it up. I do not feel as though $15 dollars makes up for a sour cream that was used by another table with very soggy chips and more throughout the dip. I was not going to post the whole issue because she seemed to reassure us it would be handled properly the day we ordered. We ordered off of Skip for pick up and could have had our whole order refunded but we believed in the restaurant and marked them as a great order which we regret. Photo of smeered soggy chips I dug out with a chip.

Great food and service.

Service was not there at all. Our pasta was like soup, drinks were not made right. Will not go back.

We had a lovely lunch. Great service.

We come here often but today was not there best . The portion of parm fries was so small for the appetizer, I had to ask for more ( as this was a usually we order) and they didn t even come out with parm on it . Second I order mashed potatoes with my meal , I didn t even end up eating them because it was so dry and rubbery! I said this a couple times to the waitress hoping she may suggest to swap it for another side but wasn t offered anything . I would have taken a salad because the potatoes were awful! Kid-friendliness: My kid liked there meals

The food was good. The service was excellent. Vegetarian options: There were vegetarian options on the menu. Parking: Lots of parking with accessible parking spots. Kid-friendliness: High chairs are available for young kids, and they have a kids menu. Wheelchair accessibility: Sidewalk ramps and wheelchair automatic doors make it easy to get in and out.

The floors were extremely disgusting. Dirty with food on the floor that the waitresses kept walking past.

Friendly staff

I dropped into dine at Boston Pizza the other night with family and had an excellent experience. Gabrielle served us, and she was very friendly, efficient, and knowledgeable of the menu. She made great recommendations, suggesting the Thai chicken wrap and a cold glass of Keiths. Gabrielle was definitely the highlight of our experience! Will be back!

Good local chain. Very family friendly here.

One of my go-to lunch spots.

It was good. The drinks were good but a bit weak. Other than that it was fun and the pizza is good. Waitress was awesome

Mediterranean pizza was fresh and tasty. The server was nice.

Great service! One plate came out a bit later than the rest and our server waived the cost of that plate. Ive seen plenty of late plates at other restaurants but the cost has never been waived. Thanks BP Owen Sound! We dont get to eat here too often but we always appreciate the great service.

Slow service. Waitresses kept forgetting our drinks.

Our starter came out late but they were short staffed in the kitchen, but the food was so good

Always great service

I got the jambalaya and it was awesome except there was no shrimp in it. I asked the waitress about it and told her it was great but really missed having shrimp in it and she told me she d check with the kitchen and find out why. She came back with our bill but no explanation why there was no shrimp in my dish. Also the bill was wrong on both of our pasta meals and had to redo it. I was hoping for at least an explanation and maybe a price reduction on my meal since shrimp would be the most expensive part of the dish. Needless to say even though the jambalaya was good I m not sure if I ll return back. Definitely would have been a 5 star rating otherwise.

Great food great people friendly place to go.

My boyfriend and I took a sled trip up to Owen sound and ordered spaghetti & a chicken sandwich, everything was fantastic other than getting a piece of chicken that wasnt quite perfected yet I still was able to eat most of it, our server Eric went above and beyond to not only take it off our bill, but offer us a dessert on the house! I was very pleased with Eric aswell as the manger coming over to apologize which really wasnt nessisary but still did, they made the situation right. Customer service was spot on. Ive never had such a good experience in a restaurant. Hey things happen and a tough piece of chicken is rare to happen! I will definitely be back 100% pleased with Boston pizza Owen Sound. Well done.

Great stop for any meal. Snowmobilers like this spot for a drink and some warm food Parking: Lots of parking in front and out behind building Wheelchair accessibility: Ground level concrete to accommodate wheelchairs

Never order calamari. It stinks, dust

The ribs were very small, with little to desire. The whole meal was disappointing. Not what you expect for $30.

This has become our favorite go to spot in town! I always find the atmosphere amazing for just about any type of group. Staff is very personable and ready to accommodate and whether you grab the specials or the old favorites they come hot and ready!

Dietary restrictions: This is a place we trust for gluten free food options Food

Do not order the French oinion soup under any circumstances

Lunch today. It was good for the price we paid. Both of us plus tip was only $30

Amazing. Amazing. AMAZING!!! Visiting for work and had the opportunity to eat in Owen Sound and had a great experience here. Will be back.

Nice place, great food

Had lunch here yesterday, which consisted of the BLT sandwich with the house salad. The service was excellent and the food was good and fresh. Great family restaurant

I know it is tough times for restaurants still but it is still there responsibly to make sure customers get the best experience they can. Short on glassed food not perfect is not what should be cut. When a customer gets everything and more they want to come back. Staff can only do so much and the staff here does a great job but they still need the management to make sure they can be awesome It still is one of the better spots in town.

Good food. Good service.

Special Olympics Muskoka thanks our server, runners, and all of Owen Sounds BP for the level of service we received. We all left with full bellies and happy hearts. Keep doing what you do.

Awesomeness! The lovely waitress was awesome and happenstance an old friend showed up and settled the Tab! The world is small!

Great spot, had kids for a hockey party and they managed it quite well. Very friendly and good hot food. Great with the kids and was all done in good time. Thanks again!

It was not very busy but seemed loud. We had a hard time hearing each other talk.

This is the second time we have had a bad experience at this location. The first was on a dead weekday lunch there were literally like 5 tables a 2 ppl at the bar. Myself, hubby and 3 year old ordered. Kids burger, reg burger and chicken sandwich. Our food took 30 minutes to arrive, and our daughters burger bun was BURNT and so crispy she couldnt bite it. The server apologized and offered a remake, but we didnt want to wait another 30 minutes. We took the patty out and she ate that with her fries. They took it off our bill thankfully. Today my hubby, son and daughter went for lunch. Ordered a pasta, a sandwich and kids chicken nuggets. After 45 minutes they still had no food. My 3 yr old was getting so upset as she was hungry. They ended up leaving. I have always had restaurants make sure little kids get served quickly. Why a child chicken nuggets and fries couldnt be cooked in 45 minutes is beyond me. I dont think we will return to this location again. Kid-friendliness: While they have acceptable options, they dont seem to prioritze getting kids food out quickly.

We made reservations here for a big family dinner of nearly 20 people, the restaurant did an outstanding job accommodating us. They helped us to serve a great birthday cake, delicious meals, and the servers were super friendly all around. They even let us come in a little early to decorate our table. Really appreciate their stuff for all their help as we celebrated our special day! Vegetarian options: Lots of vegetarian options in their pizzas and pastas Dietary restrictions: Gluten-free and vegetarian options are available Kid-friendliness: They have a really kid friendly menu

Took the family out for mothers day and had a great time. Pizza, wings and salads were very good. Staff was friendly and atmosphere very nice. Always a good time at BP

Was pretty good

Eric jones is the best employee in the place by far best Boston pizza when he s working!!!! But no twisted tea!?

Boston Pizza is always dependable. We were a group of four plus a toddler. The staff was super helpful and attentive. We enjoyed our food, the atmosphere, and the live music. Vegetarian options: Two out of our group of four eat vegetarians. They were quite happy with the choices available. Kid-friendliness: Super kid-friendly place and staff. Very prompt with giving us a high chair and a colour book and crayons to keep the toddler entertained.

For some weird reason, the food here wasn t as I ve had in other locations. However, the service was good Vegetarian options: They have veg options. They will however have to remember to mention about egg as one often tends to assume egg is vegetarian

Probably their once a week. Good food and great staff

Excellent service! Great staff. Cold beer!

Usual fair. Decent portions. Fair price

The food was minimal and poor quality. I am regretting not taking photos. I actually ended up sending back the mac n cheese which sounded really decadent on the menu, but then I was served a single layer of buttered noodles on a small plate with some preshredded nacho cheese baked on (most of) it. We had ordered the garlic parm fries to share as an appetizer, which was a small plate of soggy frozen fries which didnt taste like anything. The same fries were served as the poutine upgrade flat on a plate with gelatinous canned gravy and the same preshredded nacho cheese. We had also ordered the specialty fishbowl drink, which was all ice and even then only filled 2/3. Just very low quality food and poorly executed. Not worth eating, let alone overpaying for. Especially when celebrating a night out. This is not on the waitress at all, who was very kind, apologetic, and understanding.

I ordered takeout of French onion soup . It advertise 3 different cheeses on it .There was not more than a teaspoon of cheese 1/2 a bit so very disappointed never again .$ 8.99 way over priced for what you get .Probably wont order from here again anytime soon .I should of taken a picture sure you would of seen what I mean .Sharon Knoll Still hungry

Great service, server was very helpful and knowledgeable. Maple bacon burger delicious Food

One of the best steak dinners in Owen sound and I ve tried them all, great service the food was delicious, friendly waitress. definitely coming back with my family.

The atmosphere was great and the servers were so friendly.

Boston Pizza has become a last resort place. Food is always horrible off the menu if its not pizza. If ya cant make other types of food, stick to pizza. Staff were undertrained and took a long time to complete any tasks. Over priced sub par food. Not recommended.

Just had a wonderful meal. The spinach and mushroom bake was tasty! A special shout out to our waitress Reanna. She was on top of her game tonight. I will be asking for her next time we are back. Keep up the great work!

Great service, delicious food.

Orders 2 pizzas tonight & I picked it up at the time they said they d be ready. They were cold & dried out, like that sat for 30 min. I would not order pizzas from this place for pick up again. Dine in, so the pizza is fresh & hot. Disappointing when you pay higher price for garbage.

Good to know what to expect at a restaurant. Delicious food and almost too much to eat. Kid-friendliness: Kids ate free when adult spent $16.00 . Kid menu and activity book

Noisy but service was good.

Nice staff, well cooked/presented food, good service.

Second time visiting. Nice atmosphere. Great food.

Awful service. Food took forever.

Waited 35 min for the food and the soft drink was flat.

Excellent service great food

Our server, Grace L, was absolutely amazing. It was so refreshing to receive such attentive and very observant service.

Paige, the server was very friendly and delivered my order in a timely matter.thw sport bar area was good with a lot of tvs to watch the NFL om thanksgiving.

Great service Parking: Lots to choose from. Kid-friendliness: Great family friendly Wheelchair accessibility: Full access

Service need improvement

Our server was good, but the host Charlotte was very rude and when we asked to sit outside she gave us attitude telling us there was no room on the patio. There were 3 free tables at the time. The host also kept staring at us weirdly. We asked our server and he was kind to re seat us at the patio. When our food came it was all at different times and the manager came out and brought one of our meals he brought it to everyone outside except us. When my meal came it was full of oil, it was disgusting. I was told the jambalaya fettuccine is supposed to look like that. Will not be coming back here.

We all liked the pizza

The restaurant certainly wasnt packed, but after 25 minutes without a drink order, I had to wave down a server. Then she still walked away. Eventually someone else came to serve us. Food was sub par, to say the least. My fries were cold and soggy. I said no to gravy, but they brought it anyway, then charged me for it. By then, I just paid and left. They did offer our table ONE shared dessert. Oh, and my beer glass was dirty. Do better Boston Pizza, do better.

Had a great time at this location !! Shoutout to our amazing waitress Tianna, did a fabulous job and made us feel welcomed! Cant wait for the next visit! I suggest to try the amazing cheesecake with caramel sauce if you love caramel!

I will start off by saying this - we KNOW there are staffing shortages EVERYWHERE. We know that this pandemic has made things very difficult for many business. That said, if you are that short on staff, maybe close some of your tables instead of sacrificing quality and timeliness and the mental and physical well-being of your staff. 5 of us sat, were asked our drinks order, (2 beers, 2 waters, 1 pop), and received them 15 minutes later. Then we were asked our dinner order and waited more than 30 minutes for that (simple orders - 2 rib dinners, 1 pasta, 1 salad with chicken and our vegetarian ordered 2 sides - caesar salad and mashed potatoes). The only order that came out proper and decent was the pasta. The 98 year old Lady who was in our party was the last to be served... 11 minutes after everyone else was. The ribs were dry, 1 order was requested no sauce, came with sauce on it. One order was seasonal veg, got coleslaw. The caesar salad was ordered without croutons... you guessed it, came with croutons... 11 minutes later her other side of garlic mashed potatoes came out, with the salad and chicken coming out at the same time. The food was not good, the salads were awful, and it was one of the most disappointing dining experiences Ive ever had. Dont waste your time eating here, its seriously one of the most frustrating experiences Ive ever had in half a century of dining out.

Great taste and staff

Mediterranean pizza was a bit soggy the crust was not perfect

Service was okay, the food, it was an abomination to the people of Italy.

Good food, good service. Thanks for being apart of the community.

Very good pork ribs and spaghetti

Service was great. Food was very tasty. Parking: Lots of parking and access to gas station. Kid-friendliness: Waiter talked to my son with respect. Didnt talk doen to him.

They were closed at 10PM despite of their website/GoogleMaps stating they are open till 12am. Not good, took our business elsewhere!

Staffs were very friendly. They knew what they served and also help in selecting food if you are there for 1st time or even if you want to try something new. Moreover, their menu is not limited and you get a lot of varieties to choose from. Must try for taste, ambience and cheerful staff.

Good was good, service was just OK

The spinach artichoke dip we had was amazing good taste the bread was a perfect accompaniment the big dipper I had was good and the spaghetti my girlfriend got was great as well they were very quick in seating us and getting our menus and drinks our waitress who was only their for two weeks at the time was amazing

Food was good and service was friendly

Good place for families who have dogs; they do have a patio. Food as usual was great, loved their brownie with ice cream dessert.

Was there as part of a hockey team. Everything was prearranged with restaurant. Did great job when about 30 players and family arrived at same time.

Good food, good service. The only downside was that they didnt have the draft beer we wanted or the food my friend wanted but that happens these days. Still really enjoyed our lunch.

Rocky start as we were forgotten by the sitting person at the door. The actual waitress serving for super nice.

Snacks and beers during football game.Calamari was terrible! Like ends and bits. We ordered Nachos, and chose BBQ chicken as our protein. BBQ sauce was sweet and spoiled overall plate.

Great place

Four of us went for a family birthday dinner, but had the most disappointing dinner ever. Pasta Tuesday is just a ripoff, when the Baked 7-cheese ravioli doesn t even fill the plate, and the Hungry Carnivore had NO Italian sausage in it. My son had to ask, and received a bowl of sausage to add to it! The honey garlic sauce on the wings smelled bad. The soft drinks were watered down. The Holiday Feature menu Ribeye meatloaf stack dinner was the only one with no complaint, but then we realized after we left that we didn t get the Ferrerro Rocher chocolates that came with it. We are usually big BP fans, but this dinner was a huge disappointment.

The chicken grill sandwich was out of this world. The servers were super friendly and obliging. My only beef with the restaurant management was that I didnt ask for the mashed potato gravy that was added to my plate and never told that it was $3 extra. I know that in this day and age the $3 is nothing, but the very fact that the server hid the fact that the gravy was extra to me thats like cheating. Hence the 3 stars, otherwise it wouldve been 5*. Next time if you want full customer satisfaction be clear with them and dont play these cheap games

Pasta make sure ask for more sauce, we ordered twice and lack of sauce and very blunt.Alfredo shrimp pasta is like from can (sauce). Service is great. Drinks was fantastic. Pizza nothing fancy . I didnt like the Hawaiian pizza.

I will never attend this place again! Horrible service and cold food. Didn t even get what we wanted!

getting back to normal

Was our waiter getting divorced? Good time otherwise.