2125 16th St E Unit I-1, Owen Sound, ON N4K 0E2, Canada
There's a Burger King® restaurant near you at 2125 16th St E. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Owen Sound, ON serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
Slow as molasses. It takes FOREVER to get your food in the drive-thru- they almost always make you park and wait. Even when there's no line. And the food seems thrown together. Disappointing
I recently visited Burger King, and I have to say, it was a great experience! The Whopper was juicy and packed with flavor, with just the right amount of toppings. The fries were crispy, golden, and perfectly salted, making them a perfect side. Service was quick, and the staff was friendly, ensuring my order was correct and served hot. I also appreciated the variety on the menu, which had something for everyone, from classic burgers to new, limited-time options. Burger King remains one of my go-to spots for a satisfying, affordable meal. Highly recommend!
We would like to thank the amazing staff Nov 02/24 at BK for their kindness, smiles and generosity for my granddaughters bday. Staff was so delightful and giving her bday wishing. Definitely would celebrate again with BURGER KING!!
Kishan provided exceptional service during my visit to Burger King. He was attentive, friendly, and made sure my order was perfect. His positive attitude and quick service really stood out. Definitely one of the best experiences I've had at this location, thanks to him!
We went through the drive through and one of our was messed up. We took the item back to the counter and addressed our issue. The team whoever worked today in green T-shirt. This guy is an absolute gem for this location. Addressed the issue promptly and took care of the issue with great customer service. Kudos to you man! Thank you!
Went about a month ago ...was awful bun was hard in some spots ...fries where not hot said never be back...had coupons said let's give it another try...Way better food was hot and actually enjoyable...cheers
I was served raw chicken this afternoon, luckily I did not eat the entire sandwich. But so disgusted. Hopefully we don’t get sick from uncooked chicken.
Very impressed with Burger King in Owen Sound. Service is excellent. An error was made on our order and the staff corrected the issue and sincerely apologized. Was very impressed by this! Food portions were also good. Food was fresh. Restaurant was clean.
Food was amazing, service was incredible! They brought us a free piece of Hershey cake for the kids just out of the kindness of their heart, it meant a lot!
While not the best Burger King. I do get access to my favourite item at Burger King: The Sub Whopper (At least thats what I like to call it). However, its a bit greasy. Though not greasy compared to the Wendys in Listowel (That opened about a year or two after Owen Sounds Burger King). But I really love how towns bring back restaurants they used to have, Im from Hanover and they used to have a Burger King (Which is where DJs furniture is now)
Person serving me touch my food without gloves on Will not be going there again Food
Very clean environment and friendly staff. The general manager Neilsha was amazing and even made my nephew a birthday treat for his 5th birthday! He absolutely loved it. Food : 5/5
Ordered the spicy chicken sandwich, is was soggy and had a rubbery texture to it. It almost looked undercooked, I hate to say it but it ended up going straight to the trash after the first bite.
Excellent service good food appreciate it
Good food. Very hospitable people
BRUTAL ! Grabbed a imposs. burg on way thru Owen Sound. RAW !! Was 10 miles down highway when I realized. Tried calling. NO ANSWER OF COURSE ! Out $ 10 bucks and I dont live in area, so no recourse.
Barely functions as a restaurant and has very poor service for obvious reasons...
I can t put my order into proper sentences when I m hangry. This sweet accommodating evening shift worker took my order in stride and organized it. They were very nice
Went with friends
Ever time I order off Uber DoorDash or skip my order alway messed up I order two drinks one large one medium only got the medium one and the food was cold and was definitely past it expired time as I worked there in the past and i know how the food tastes when it s not past it s expired time it s been at least in the warmer for 1.2/2 hours which ain t heath and safety 45min max
Rohit,shiv ND kishan great service.
Food was hot and the place is clean , my food was good. Do have a concern for the franchise owner. There is a considerable amount of negative reviews. Maybe you should take the time to read them and address the issues you have in order to improve your business.
Well run restaurant.
Very friendly employees service fast and hot. Definitely stopped by again when I up again. Thanks
Excellent food and service with the friendly staff .. specially Ankur and Rohit
Angur was very helpful and kind !
Food is good...counter service was good..clean environment.
Slooooowwwww
The worst and slowest Burger King ever !!! I ve not one time got my food at the window
Burger king is always good - as long as you dont look in too much detail.
Every once and a while I try again to see if the place has gotten better. My son and I waited at drive thru for 10 minutes. I called the store and asked if the drive through was working, which apparently it was. We waited 5 more minutes then peeled out of there. The McDonalds across the street was great. I got a McChicken and it was delicious.
Went thru drive thru at 7:10 am today and nobody came. Went inside they weren t even ready for breakfast. We ordered 2 breakfast English muffin sandwiches and asked for the English muffins to be double toasted. We got the sandwiches and they were soggy and doughy. Egg was thin. We waited 25 min for this garbage just to through it out in the garbage . Really bad experience don t recommend their breakfast at ALL.
I had a skip delivery to the nearest address and it showed me only about 20 minutes. But I have been waiting here for 1 hour. What a disgusting customer service you have. Better go shut the door and don t irritate customers like this. Burger King - Owen Sound - Better not to give online orders
Burger King Rating- 0.000000/ 100
service was fast and friendly, food was great. will go again.
Waited an hour and 10 minutes for another person 2 cars ahead (and at the order box) in the drive through to get out, and tell us all that their not taking orders anymore. Not worth the time. They were taking 5 minutes per customer these guys all time same thing
Wopper done right
Ok, Im a huge fan of flame broil, charcoal. BK touches that niche. OS staff always pleasant and accommodating. Offers and coupons are nice way to enjoy BK.
So i had a bad experience once here so i didnt eat at burger king for AWHILE....over 1 and a half years, but today i decided to grab a Jr Whopper, medium fry, and a drink and honestly, it was the BEST burger ive had in along time!! Everything was fresh, the drink wasnt watered down, it was perfect, and the frys where really good and the burger was good, i honestly wish i ordered more food that was delicious, i wont hesitate next time to get a burger!
Been here a few times and I really dont understand the bad reviews. This is hands down the BEST Burger King Ive ever been to. And guess what? Theyre consistent EVERY TIME. My food is always hot and fresh, ALWAYS. Sometimes the wait is a little long but its SO WORTH IT for the quality recieved. VERY IMPRESSED!
They didn t even deserve a single star . Worst service i have ever experienced.
Waited an hour and 10 minutes for another person 2 cars ahead (and at the order box) in the drive through to get out, and tell us all that their not taking orders anymore. Not worth the time. They were taking 5 minutes per vehicle, and the lineup is frequently longer than 20 cars. Update: Was rated 1 star. Now 4 months have passed since the opening hype, and I can honestly say, its much better. There arent major lines, and the food is hot and delicious. There have been misplaced item orders, but other than missing extra sides, service and the food have improved significantly.
Excellent food and service, friendly staff
They treat you like a King.
Service very short and unfriendly. Drive thru guy closed the window before I could tell him he didn t give me a straw. Large drink was only 3/4 full. Entire roadhouse chicken sandwich was cold but specifically the bacon was almost freezing. 2 bacon strips were hanging out the side and the other 2 strips were not even in the sandwich but just wrapped in with the sandwich underneath the bottom bun
Rating is for my garlic roasted double whopper from the drivethru. BEST burger Ive ever had anywhere--DQ, Wendys, A&W, McD, Harveys. Id go again in a flash. (Maybe more staff needed to cut down on the wait time if its a regular problem.)
The service was fast, the food was good. But, the size of drink with combos has shrunk
Brutal cold food. I won t be back
I was very disappointed that burger king still has not complied to the ban on single use plastics. They use plastic straws, drink tops, spoons, forks, knives. These are banned in Ontario for environmental reasons.
I really wish I could say it was good but there so slow and the drive through is so narow and the food was cold I dont know if its bad training or bad management but wow we ask for a burger king in Owen Sound and this is what we get the owner may want to send the staff back to Bairry for training
If they ever get my order right the first time, Ill be shocked!
They still use a proper plastic straw, it doesn t turn to mushy vomit like consistency while you have your meal witch was inexpensive, flavourful and filling. Fantastic! More restaurants should be doing this! Thank you Burger King
Fast food what do you expect
I visited after so long, the girl named Simran took my order very gently and suggested me many deals. The meal was tasty too and fresh.
Had what was supposed to be an extreme horseradish burger, no taste of horseradish. But of an ordinary run of the mill hot sauce!!!
Small restaurant inside, wasnt crazy on either the small chicken sandwich and double burger with the 2 for 5 deal.. the whopper and crispy chicken sandwich (more expensive) are the way to go
I got a awesome burger from Owen Sound location I got a fresh Impossible patty with delicious test within 3 minute & all staff member are friendly and behaviour was good
I went there yesterday and it was the best experience. The restaurant was very neat and clean and the staff was very gentle and kind . I was served at my table. Hamburger was dressed and loaded properly. Taste was excellent as the fries came out from the fresh oil without any holds. Must visit this location. Manager was really nice and hardworking.
Their food is commendable
Best burger king Ive gone to in a while the people who took my order was awesome and really funny i recommend going there even if you just want a good customer service
Kudos to the staff maintaining friendly environment even in line ups very less waiting. Delicious food
Food delicious, staff was very friendly, Hardworking, and they were serving the fresh food. Recommended dishes
Staff is very polite and friendly. Quick service
Fast and efficient service.
Tasty food and good staff behaviour
Great food and nice experience.
The food was really nice especially the milk shakes
Clean place with delicious food and good staff
Tasty and hot food The quality of the milk shake was really amazing
Went for lunch fast service great staff Dietary restrictions: My friend being vegan offer impossible whopper
I visited this store with my family dining area was very clean and space was enough, all the employees very polite and gentle . We got our order on time and food was hot .
Been a while since I went to a BK and was surprised by the size and taste. Drive thru was very quick Food
All tables were dirty , like always .. employees were cleaning over head vents with chemicals while cooking and preparing food with in 3 feet of the prep area.
October 27, 2022 7:20pm Alright i normally like this place. But to be honest i am really really disappointed of this place! I asked for a bacon king burger and i got a double burger with cheese and ketchup in it NO BACON WHATS SO EVER! (In that case it was not my order.). I asked for a onion rings, chicken fries, a road house burger, fries and mozzarella fried sticks and i waited forever to get the rest of my order which they messed up the order during the Long wait by saying they had my entire order in the bag but it was missing 2 items soooo wait again! The girl at the drive thru sounded sooooo tired and we could barely hear her in the drive thru intercom To get inside there were sooo much people waiting, i had to wait again in line to get some stuff fixed .That was the 2nd long wait i found out again that my road house was a simple burger a 3rd time going back inside to get it fixed too Finding out there is only 2 people working, a guy and the girl that orders at the drive thru and counter . The Onion Rings were soft Not even crunchy . The meat of my bacon king tasted like freezer burn. The fries were warm but not hot and the time to get all my order fixed everything was cold Wow!! just wow i ll remind myself to never go there again pass 5pm!!
Service is great.
Staff members are so friendly and services as well. Ive been there many times and every time I satisfied with service and food quality.
Awesome food service. Staff members are very polite with customers. Especially, yogesh, dhairya and simran are very hard-working.
Had a great time there as well as the employees were so humble and supportive especially yogesh and simran helped me to choose my food. Great...I highely recomand everyone to visit there.
Excellent customer service, and the Oreo shake is definitely worth purchasing.
Good place to have lunch.
Its good
Worst Burger King i have ever been to. The food was disgusting. The fries where chewy....how the heck did they mess fries up. They where old ..cold and chewy. Will not go back
Dirty tables, place is so cold that we had to leave coats on.
This place is soooo slow.. 25 min wait for a whopper combo, 15 min wait for a smaller order..
Wrong order received and croissant ver soggy. Not remotely appetizing, just chucked in garbage. Not planning to revisit in the future.
Perfect place to visit for fast food and nice+clean environment
Went thru drive thru. Nothing ready so had to pull into parking lot. Waited 20 minutes for 3 chicken sandwiches! Noticed st least 3 other cars waiting for their meals . Mine has nothing in it just chicken on a bun. If i didn t think it would take another 20 minutes to get a proper chicken sandwich i would have gone in to complain. I m just never coming back to this location.
Theres rats every where and the food tastes like soap
The food was SO old and nasty. At least half the time the food is hot now. It s about 50/50 whether you re going to enjoy your meal or want to toss it but at least it s no longer just toss it and head to McDonald s.
Well, been there three times! Service is terrible! Food comes thrown in a bag as if it was packed by an infant! Fries cold! Wrong drink ! Chicken burger had cold bun and Luke warm meat! I think they need to find someone who knows about fast food to run the store ! It s not fast either! I think their fate will be sealed when McDonalds opens across the road!
Service is so slow and the restaurant is empty, hard to get acknowledgment when you walk in the door and wait time is way too long. I think the great reviews are by staff members or their friends. One washroom has been closed for over a month. It s just not a nice place to get fast food. I think Head Office needs to come up and do some training with the existing staff. Shopping carts from near by stores are laying on the ground at the restaurant and it s just not good vibes at this place , such a shame for a city that has been without a BK for over 20 years.
Tried veggie burger, awesome!!!!!!
I tried Burger King first time in my life. I was a regular customer of McDonald but when I tried Burger King that 10 times better and good in taste (Angrywhopper) ..
It s my first time enjoying Burger King in Owen sound. So what we get here, first the food is fresh and the staff is amazing . I love it
I visited there first time and the food was fresh, the staff was also very good. I am extremely satisfied with their services
The food is just amazing and the service they provided fantastic i love this place
Food is so delicious and the service of the staff is so amazing
One of the best burger places I ve been. The staffs are lovely and polite. The food here is quite amazing too. I would definitely recommend this place to others too.
Vegetarian options: The Impossible sandwich is Love
The food was very delicious n fresh
Good environment, friendly
SIMRAN, is awesome at serving up Cold hamburgers, warm drinks and hot greasey bathrooms! Ask any Patel! Burgers are luke warm at best so the cheese is unable to melt. The fries are terrible. Orders get mixed up often. I should have read my review before I went there again. But I will remember after today. Cold again! Its only a matter of time before someone gets sick! After reading the other reviews it seems to be the reoccurring theme. Restaurant Brands International should find someone else to manage this franchise.
Best staff
worst service. First waited on drive thru for 15 minutes to order and then another 15 minutes in praking spot to get food. Worst customer service ever recieved
Great service, Yogish was very polite
burgers were pink, dont waste your 10$
Nothing special had to wait for food
Amazing food! Burgers actually tastes like real beef.
Unclean and unprofessional. Better off going to any other restaurant in the area.
Terribly slow service. Pushed on through the drive thru and asked to wait out front for 10+ minutes. Drinks were watery. Hasnt got any better since it opened.
Vegetarian options: A lot of options available. Parking: Has a big parking lot space. Food : 5/5 |
Every time I go there the mushroom burger is either cold or they are out of mushroom it is not fast service drive through is forever to get to cars in front of me left and so did I better management might be a help nobody know what theyre doing disappointing 1 hr to drive here waste of gas and money
Not impressed at all. Had to confirm my order with a male employee FOUR TIMES before he understood what I wanted ..and still managed to screw it up. Parking lot and drive through is awful! I have driven on country roads with huge potholes and those roads are smoother than their entire parking lot!! Not impressed at all.
Havent been to BK in quite a while. Decided to have some onion rings for a change. Theyre terrible! They were not crispy, and the onion inside is more like minced onion as opposed to a nice big ring. So disappointing.
Drive-though blocked off by wet floor cones and still waiting forever inside. Food and garbage on floor in kitchen. No organization. Owner should be working the store until they hire and train staff. No plan for success. I feel bad for the employees.
Waited like 10 minutes at the drive thru and nobody took my order. There were other people in line, so I knew it was working but there was nothing. Not even a Hey were really busy, Ill be with you in a moment. Thankfully I was able to back out of the drive thru and wasnt trapped lol Also, the parking lot is HORRENDOUS. Not necessarily Burger Kings fault, but its bumpier than a backroad Parking: Bumpy as hell and difficult to traverse. Definitely not wheelchair friendly in some spots.
fries are always old, never fresh, terrible customer service. not one employee takes initiative to help customer and take their order.
Is English a prerequisite to get a job here? Whats with the staring at the costumer with a blank face until someone comes over to help you. Also if you werent serving breakfast why was the breakfast menu still up? Never again at this location.
Since they opened this location, we use the drive-in, take-out or eat-in. I give them 4 start not for the food or ambiance but more for the time waiting for your order... I understand they might be short on staff, but they have been open over a year. You shouldnt have to wait 20 minutes at the register when there is no customer in the restaurant to make your order.
So this was my familys second time ordering from the Owen sound location, the first time they were missing a few things, which is excusable because at the time they were rushed and understaffed. Tonight though we ordered 4 whoppers and only got 2. My dad ended up calling, asking them for either a refund for the burgers missing or the burgers themselves, we also ended up getting not what we needed. They apologized and hung up, get better staff who know how to count.
Ordered from skip. Driver great. Received only 2 of the 4 burgers I had ordered. Skip should be refunding the money. However when I contacted the restaurant, all I got was a sorry I just got here. I ga e them 2 bags, how many did you receive? Ill give you 2 more on your next visit.. then the person I was talking to never said anything when I asked why would I come back. Then he had disconnected the call. What kind of customer service is this? ABSOLUTELY HORRIBLE SERVICE AT THIS LOCATION!!!
Anytime Ive been food has been wrong/cold/and horribly bagged. I believe the good reviews on here are given by employees of this Burger King and their friends! How does head office not notice all the bad reviews on here?
Slow service, and the paper wrapping my whopper was clear because of the massive amounts of grease
Don t ever order delivery, terrible service you will get half of what you order if you are lucky.
Stopped in tonight to pick up dinner. Starts taking order then interrupts. Wait please. 3-4 minutes goes by. Then I get told second window. Hi Im not done. Order the second item. Get asked anything else? Yeah order the third item get told second window. Pull ahead and pay. Told to park out front. Waiting for something being made fresh. Thats a laugh. Stuff I ordered wasnt what we got. Nothing fresh made thats for sure. Everything was gross. Staff were impatient & rude. Food was lousy. Wont go there again.
Took a little while,but theyve come a long ways & seem to be doing much better,speed is definitely up & friendly staff!
Very good place with good service.
Really good food!
Only a 4 our 5 because so far away from downtown laughing out loud Wheelchair accessibility: Easy access Food : 5/5 |
The Whopper was delicious. Just like at every Burger King. The place isnt that cold either. But it didnt make a good impression. The tables werent wiped down either. Even though there were no other customers in the restaurant.
Nice place serves is not fast just one cashier working the day I was there
Food is fine. Please make sure employees who are working customer service are able to speak clearly.
One thing they need to improve. Moble order is a mess. First thing it comes directly to the billing machine. Staff dont have any information on monitor. Last time we pull out the oder slip from the box. So make sure mobile orders are correctly delivered.
I always enjoy a Whopper burger. One of my favorites.
Food was good. Service can be improved
Food is decent - standard for fast food. Service is awful. Today was the last time Ill (try to) eat there. Pulled into the drive through lineup, waited for about 10 minutes for the 2 people in front of me to get their order taken. Then when I pulled up, there were signs on the order window, which isnt visible from anywhere outside the dive through, telling me that the dive through was only taking cash. The cash only thing is fine. I get that tech lets people down. What isnt fine is the complete lack of signage telling me about it BEFORE I was trapped in the drive through. Between the wait for the slow order process and the wait after I realized that I had no way of buying food, I had no time left to get lunch elsewhere, so now I get to be hungry for the rest of the day, all because someone couldnt be bothered to put a sign somewhere that can be seen.
Pull through the drive thru at 9:30pm Only one employee. Takes my order, takes my money, then makes me pull up front while he makes my food, then brings it out to me. Food
Today had a Horrible experience. The meal was cold. Wasted money. Crew members need to be trained, dont know how to make hot Sandwiches
I ve ordered here 3 times and they ve messed up the order 3 times. That s a 0% order accuracy score. They corrected the orders each time but not after I was pulled away from the drive through which necessitated a turn around. Just double check your order against your receipt is my only recommendation.
Nice staff Parking: Right in front of the store Recommended dishes Hamburger Parking space
Very nice experience, tasty food. Thanks to harkirat bro
I like salt as much as the next guy but come on! Had to wipe the fries down to get excessive salt before eating. Nuts!
Great food. But the service needs work.
Very very slow
When I entered today at around 1pm, it was really busy. There were three guys working, and they did an excellent job. I sincerely appreciate what they did, and I really enjoyed the hot, delectable food. It was incredible as I had the bacon king combo and nuggets.
Because the burger meat is made from flame grill, it is very delicious.
Have gone several times and every time the staff have gotten orders wrong - drive thru and in person. Whenever we would bring food back to correct our order servers and cooks would comment thats not what they heard despite receipt reflecting proper order. Management seemed hesitant to assist with issues and just generally gave off an annoyed attitude. Understandable from a fast food place, just be prepared for the headache if you go here - and most drive thru trips result in you parking out front and waiting for your order for 5-10 minutes regardless. I personally wont give them my business again Parking: Cramped parking lot
The drive through is rough. If you are a bad driver dont use the drive thru.
I have been 3 times through the drive through.....and every single time I end up sitting out front in the parking lot waiting. I wont be back again. This latest time there were 5 cars in the parking lot....3 were waiting for orders
Whenever we go to Owen Sound, we go to this location. Vegetarian options: They have vege burger and plant base burger. Food : 5/5 |
Got an original chicken sandwich with perhaps both the least and worst quality lettuce I have ever had on a fast food sandwich in my life.
takes forever and personal cant understand basic orders .. every time is a pain to come here.. they wont even but a napkin in the bag and every time I have to give my drink back because is wrong
Food was made fresh, ketchup station was out of service with no signage saying so, though packages were available at the counter, Store could use more staff to run efficiently
Nice even tho did not have my fav. Chicken origial.
I do not suggest getting the Mushroom Mozza burger or at least ask them to hold the onions. The burger was also cold .. I just suggest going somewhere else
Today I went in afternoon nothing was fresh like as onion ring nd french fries but staff was very nice and cooperative
Slow service. Unfriendly staff. The restaurant was disgusting. Its sad when an employee wanders around looking for the least gross place to sit. After waiting 45min for 2 sandwich my boyfriend and I were both given the wrong food. Dont waste your time at this horrible location.
Yummy food
Good service, order mixup fixed in a instant, Sandwich free of charge, Clean & friendly.
Love their burgers, but the fries go cold really fast, and are meh
Went through drive through, ordered 3 whoppers and made it all the way home in Port Elgin before realizing they gave us plant based whoppers. Vegetarian options: I didn t ask for a vegetarian burger. I WANT BEEF!
Has gotten better over time.
Absolutely terrible, my husband s whopper was RAW, grill marks on the outside but the both patties were pink and completely raw on the inside. My chicken sandwich looked like a 3 year old put it together and all of our drinks were wrong. I can honestly say this will be the last time we will go to this location as EVERY SINGLE TIME there has been issues with our order. Why even bother if this is how you are going to operate?
Dine in, the chicken sandwich tasted like fish. Nasty
The guy that was serving us was training it was a little slow but we all have to learn the job.
Service is still not the best! Hopefully it will get better. They are still extremely slow with drive thru.
Cold food .not happy. Tried when new, bad then. Thought try again.still bad!
Food was fine but everytime I go to this specific bk, it is terribly slow, like 20-30minute waits, they are always missing items on menu
wow just brutal, wife and i went there 755pm last night...first off i have NEVER had french fries with SUGAR on them, yes thats right they were not salted but sugared.. tried calling but the phone wasnt connected. to top it off the whoppers were more like skinny smash burgers and were mushy, meaning not fully cooked. Wife threw up 1 hour after and myself with horrible stomach pains at 4 am. I dont care for a refund or gift card, we are NEVER going back!!!
Visited tonight, service was pretty slow. 20 minutes for food, staff didnt really seem like they wanted to be there. Sat down to find out they put sugar on the fries instead of salt...
Fries were half full. My plain burger had ketchup wiped off when I confronted them and they argued it was plain until l I showed them the smear of ketchup across the entire bun. Order was also wrong. She added 2 drinks in when we asked for 1 and then looked annoyed when we said we didn t want 2.
Always good. Parking: Lots of parking. Food : 5/5 |
Incredibly SLOW! Went in to get the $5 Jr deal. I was the only one in the store, took 5mins just for them to acknowledge me. Then waited another 5mins just to take my order & wait another 10mins for my meal. So after wasting 20mins of my time, Did i mention i was the only customer in side. My fries were plain and both burgers cold. For going there for the first time and as a treat for myself I will NOT be returning. Save your money and your time and go somewhere else.
Kid-friendliness: Everything in one bag and a huge mess
The service is so slow, you go inside you wait for 15 mins. Drive thru is the same thing. Ridiculously slow service!
Well Ive had to completely change my rating. Went there today and stood in line for almost 15 minutes. There was one guy taking orders, who looked like he had no idea what he was doing; it didnt help that the customer ordering wad shouting and being very demanding. Then the same guy taking the orders went to the back and started making the food, even though there were already 2 other people making food, so the rest of us still standing in line, stood there and waited. After 5 minutes a lady who was packing for drive thru came over and took 1 order and then left again to go pack orders, so the rest of us in line, stood there waiting, again. By this time 3 groups of people had left the line and walked out. We decided to go eat someplace else, after standing there for just under 15 minutes. There were only 5 people in front of me, and 2 of them had left and the first one was finished ordering and waiting for their food when I walked in (so 15 minutes to take 2 peoples orders). Very disappointed with the service today.
They can t count , you tell them 3 nugget meals and they hear 1 so you have to repeat is 5-6 time before they get it . They didn t give any of the kids toys with their meals . We order 5 kids meals for our kids and two adults . They gave the adult meal kids onion rings .. this is all after the one guy said don t forget anything this time to his workers and they still can t get it ! This is on going issues forgetting stuff . Every Burger King can get it together but Owen sound . They move slow. They don t understand anything you ask or say . They argue and rude forget Things constantly. . They keep doing this they will loose service again . Owen sound old Burger King never had this issue . They need to hire non lazy workers who care to actually work and do their job properly and clearly manager isn t doing their parts to make sure bags are being packed properly and workers are following the company rules and policies . I absolutely hate this Burger King now .
I cant believe how these people run this place. Food is so cold pouting is cheese and fries with half tsp of gravy. They should be ashamed.... GOODBYE BK
Definitely need training on food prep and presentation. Good thing I checked the bags or I would have been short this wonderful meal.
Disappointed that there were no change tables in either of the washrooms
Quality going downhill fast.. will not eat there again.. burger toppings seem like they were swept up off the floor.
YUCK, Double cheese burger was not edible. Tasted aweful. Ill stick with Wendys for my burgers!!!!
The best burger. Way better than McDonalds
Sad state of affairs. Waited 25 in line to order then waited another 10 minuets for my food.
New burger king .. common get a whopper.
Cold, dry buns. Will never go back. What happened to quality
Clean and bright with lots of seating and accessible parking. Staff was cheerful, efficient and quick. Food was hot and delicious.
Service is getting better. Staff seemed not happy nor sure if they were in the right working place. Just simply didnt have a positive vibes with the staff.