East Side Mario's in Owen Sound

1315 16th St E, Owen Sound, ON N4K 1Z4, Canada

★★★★☆
(1134 reviews)
Categories: Restaurant

About

At East Side Mario's Owen Sound we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama...

Website
eastsidemarios.com
Address
1315 16th St E, Owen Sound, ON N4K 1Z4, Canada
Plus Code
H3FJ+J2 Owen Sound, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–9 PM
Tuesday
11 AM–4 PM
Wednesday
Closed
Thursday
11 AM–9 PM
Friday
11 AM–10 PM
Saturday
11 AM–10 PM
Sunday
11 AM–9 PM

Services

Service options
Delivery Takeaway Dine-in
Highlights
Great cocktails Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet Assistive hearing loop
Offerings
Alcohol All you can eat Beer Braille menu Cocktails Coffee Healthy options Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Breakfast Lunch Dinner Catering Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Has changing table(s) High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.2
★★★★☆
1134 reviews

Most Mentioned

server (36) chicken parmesan (12) party (11) ceasar salad (8) italian (8) all you can eat (7) main course (7) patio (6) loaf (5) meatballs (5)
5 stars
610
4 stars
302
3 stars
105
2 stars
45
1 stars
72
November 1, 2024

I’ve been coming here since as long as I can remember and let me tell you last night was some of the worst service I’ve ever seen. It was completely dead in there and it took are server Olivia 20 minutes to even ask us what we wanted to drink. She went to her other table behind us having conversation and was so nice to them and all we got was are food slammed on are table.

August 27, 2024

I would say terrible service but we weren’t even served! Waited 15 minutes at the door on a slow Tuesday night at 7:30 then waited another 15 at the table to never be served. I brought my kids because its kids eat for 2 bucks but looked like there was no intention of ever serving us. While I was there they kept apologizing to people for horribly long waits for pick up orders and seating at the tables. When I got up to leave other patrons said good call because there waits were incredibly long just to place there orders. Beyond terrible service. Why be open if you can’t accommodate even the slightest amount of people. So disappointed!

★★★★★
August 15, 2024

My mom and I came in today for lunch and had Jessica as our server. She was super nice, enthusiastic, and efficient. Made for a great experience. Absolutely lovely waitress!

August 11, 2024

The dinner started out great, the waitress was great to start then after we got our drinks and some appetizers, she was non existent. My son got the mozzarella sticks and one was dropped from the plate and the server didn't apologize or offer to replace it. We waited about 45mins before we asked for a manager and asked where our food was and then that's when other waitresses and not our original one came with the rest of our COLD food, then after we got our food the original waitress came back like nothing happened. She didn't even offer an oploigy as to why the food was so late... we gave no tip and we will not be going to the OWEN SOUND East Side Mario's ever again!!

★★★★★
June 26, 2024

Great family place. Servers are welcoming and the food is delicious. Must visit during 7-8:30pm hrs weekdays Nice and quiet.

★★★★★
June 22, 2024

Excellent food and service! My family of four visited for dinner. We were seated pretty much immediately. Drinks and food arrived fast. Our server Rose was very nice; we had a great conversation while my dad was paying. Overall a pleasant experience, would recommend!

★★★★★
October 28, 2023

My waitress was Jennifer but really, everyone helped everyone. The service was INCREDIBLY FAST. It’s like they knew what I would be ordering before I got here. I have never had service so quick (and still so tasty) here before! We even got to add some whipped cream to my son’s chocolate milk to make it a little more exciting for him! Yumm!

★★★★★
September 7, 2023

4 of us went to have lunch in owen sound while returning from our weekend trip in Tobermory! Great setting, great service with sweet servers and great food. The food was fresh and the stomach felt light even after eating individual dishes per person. They also have different everyday offers. You might want to check them before starting to order. We were provided with complimentary bread as soon as we reached and were immediately seated with the menus.The pesto pizza, veg pizza, chicken parm which my friend ate, pesto pasta was amazing! Would live it so much if we had east side marios in Toronto tooo. The summer drinks were great. Would recommend and would visit again.

★★★★
Local Guide
December 17, 2024

Great place to eat or have a drink, consistent in their atmosphere and menus over the years. Typical Road House type restaurant, but featuring Italian dishes. Parking: Easy access from main road. Family friendly too. Kid-friendliness: Crayons and colouring provided.

★★★★
December 8, 2024

Seviroli pasta was the menu picture but got undercooked capellini they deleted the charge but left Christmas party unfed. My husbands Hawaiian heat pizza was 1/8 thick and very very bland ate one slice took it home to fix it . Maybe eat it. The waitresses were very good. Very noisy undisciplined kids party made it hard to hear each other, our party of 8 adults.

★★★★
November 22, 2024

Really good food. And the staff were efficient and friendly even when they were really busy.

★★★★
Local Guide
November 22, 2024

Always enjoy Italian Wedding soup, and the staff was always welcoming

★★★
Local Guide
November 22, 2024

Although we dropped by before the dinner rush (restaurant was nearly empty) we were seated very near the door - the table located to the right of the entranceway if you are walking into the establishment, next to the wood divider. There was one customer seated at a bench reading a book. Service was slow, and it was noisy and drafty where we were seated (possibly due to the acoustics of our location?). The Caesar salad was drowning in dressing when it arrived and so, I tried to toss the lettuce and move it around to try to more evenly distribute the dressing which though I like it, was just too much and was quite overpowering. We finished the bread and salad but were not offered anymore (it is advertised as all you can eat) until some time later (quite some time) when our main course was just about to arrive. Because hubby and I are retired and live on a fixed income, when we dine out, we seldom order beverages because this allows us to give a good tip of 20%. We are of the mind that because we have to watch our money, we do not dine out (like some folks do) who do not tip in order to save money. At $ 3.99 for a non-alcoholic beverage x 2 plus tax, that makes up a good portion of the tip we plan to leave the server. So, we order wateras our beveragevof choice and it is a healthy option too. However, perhaps we are judged for not ordering anything but our meal because we did not even receive an offer for water top up. Added to our dilemma is the fact that hubby is immuno-compromised, so we choose to dine out infrequently and at less busy times if possible. Therefore, we try to really enjoy our meals when we dine out because it happens so infrequently. And we do not live in Owen Sound, so dining at East Side Marios was to be a real treat for us. I had an emergency ophthalmology appointment in Owen Sound, and it took several hours, so we were quite hungry when we decided to dine out. I have fond memories of East Side Marios and had not tried the Owen Sound location so when considering where to dine, I suggested East Side Marios Paint me disappointed on all accounts. The double whammy? It is our 48th wedding anniversary this month, so I told hubby that we would count this as our wedding anniversary dining out experience and celebration (as we cannot budget for two dining out experiences in a single month). So, to be met with an inferior dining experience was a tremendous disappointment on so many levels, not least of which I had expected better from East Side Marios. We still tipped the full 20% because in my minds eye, I have no idea what is going on in the kitchen or in the servers life and workplace - too often there are circumstances about which we have no knowledge and which we do not need to know but staff have lives outside of work that might negatively impact their performance so I am not going to deprive them.of a decent tip and maybe if they did judge us for keeping our purchase to a minimum so left us to our own devices having judged us and found us lacking, maybe the next person will be treated with a little more dignity and not judged. As for hubby and I - it is doubtful we will return to this location to dine again as we cannot afford to spend money on dining experiences that are less than desirable because they are such a rare treat for us. PS We dined around 4:30 p.m. Wheelchair accessibility: Wheelchair accessible parking and dining.

★★★★
Local Guide
November 22, 2024

The meatballs have take a downhill slide however the service and all the other food was delicious

★★★★★
Local Guide
November 22, 2024

Team of waiters. Looked after very well. One of my favs. We have returned. Still my family favourite spot. Love the food. Staff & atmosphere

October 22, 2024

Menu options are limited to mainly pasta or chicken Parm, if you get fries don t ask for gravy because this restaurant doesn t have gravy at all anymore, and to top it off beer was flat. Overall a reminder why we do not come here.

★★★★
Local Guide
October 22, 2024

Great atmosphere! A nice bar area with screens to watch sports. Food is typical for such places. Good for family or friend gatherings.

★★★
September 22, 2024

Was very noisey hard to hear waitress n lighting was dark

★★★
Local Guide
September 22, 2024

I was disappointed to find the Caesar Salad dressing has been changed to an overly creamy gooey mess. Always looked forward to the salad but not anymore.

★★★★★
September 22, 2024

Liz made of feel like family . A great representative of your company.

★★★★★
September 22, 2024

Our server Jess was amazing and very welcoming, and the food was awesome

★★★★★
September 22, 2024

Came for lunch. Our server Jess was extremely attentive, upbeat and super friendly. I ve rarely, if ever, had such quality service from a server.

★★★★
Local Guide
September 22, 2024

Its about what youd expect from an Eastside Marios. Food is good, with decent options for the kids. It does get busy so you may need some patience. Kid-friendliness: They have loads of fun options for the kids, complete with a kids cocktail menu.

★★★★★
September 22, 2024

Great food and great service Parking: Great place! Food : 5/5 |

★★★★★
Local Guide
September 22, 2024

Great food good staff.

★★★★★
September 22, 2024

Birthday dinner for my daughter a bit loud! But dinner was great Parking: Lots of parking Food : 5/5 |

★★★★★
Local Guide
August 22, 2024

That was delicious! My boyfriend and I tried the pesto pizza and it was sooo good! We are so sad because there was an East Side Mario s near where we lived before and they closed it, it was fun to eat it again during our vacation! Yum!

★★★★
August 22, 2024

A good place for lunch, good food and quiet Wheelchair accessibility: Accessible for our member who uses a Walker Food : 4/5 |

★★★★★
August 22, 2024

Great food! Will definitely be back again.

★★★★★
August 22, 2024

great service and waiter

★★★★★
August 22, 2024

Kid-friendliness: Server Jess was amazing! So friendly and attentive. Highly recommend! Food

★★★★★
August 22, 2024

Fantastic food and service! Jenn was our server!

★★★★★
August 22, 2024

First time to Owen Sound ESM, fantastic!

★★★★★
August 22, 2024

Everything amazing including our server! She was super! Thank you !!!

★★★★★
August 22, 2024

Great lunch! Delicious pizza! Parking: Easy! Food : 5/5 |

★★★★★
August 22, 2024

Great service! Sherry was very helpful. Vegetarian options: More options needed Food : 5/5 |

★★★★★
August 22, 2024

Love the lunch trio! Soup salad and bread :). Great service, fast, delicious

★★★★★
August 22, 2024

Lighting tends to be a little dark, makes it difficult to read menus if you have vision issues.

★★★★★
August 22, 2024

Great friendly staff, atmosphere was perfect. Good value for money

★★★★
August 22, 2024

Parking: Lots of spots Kid-friendliness: Colouring and crayons, kids menu Wheelchair accessibility: Washroom

★★★★★
August 22, 2024

Best East Side I ve been to in a long time!

★★★★★
August 22, 2024

Amazing service

★★★★★
August 22, 2024

Jess was Excellent. Best service ever, thanks Jess

★★★★★
August 22, 2024

Chicken parm was on point! Service was top shelf as well.

★★★★★
August 22, 2024

Excellent service from Jessica

★★★★★
August 22, 2024

This was our 1st time back in 1.5yrs after a horrible experience then. So glad we came back today the food and service was fabulous today. Thank you Liz for you exceptional service.

★★★★★
August 22, 2024

Jessica was a delight!!

★★★★★
August 22, 2024

Jessica was a great server v

★★★★★
August 22, 2024

Service was fantastic, especially with young kids. Jessica was patient and took great care of us! Kid-friendliness: The kids love the garlic bread and pasta.

★★★★★
August 22, 2024

Julie was very sweet and was an amazing server. 100% will ask for her next time were here. Griffen was also an amazing server and was very fast at getting everything for us. Great work girls! Parking: Very nice parking lot, easy to ride a bike in

★★★★★
August 22, 2024

I always love eating at east side marios! Never a food fail! So good. Food

★★★★
Local Guide
August 22, 2024

We have been to this location many times and normally it has been a great experience. Tuesday Aug 20 we brought my wife to celebrate her birthday and the bad service started before we got in. The wait to get in was quite long and the 3 families ahead of us said they had been waiting at least 15 minutes and even though staff kept passing by not one person stopped to acknowledge them at all. There were plenty of empty tables so it wasnt because they were busy. 2 groups including us almost left. We should have went to Suisse Chalet. Once seated we placed our orders for drinks, mine came with out ice. We placed our order and had to ask about the bread, then for plates, and then for cutlery. We also had to ask 3 times for extra napkins. The food itself was very good, we ordered 2 soups and 4 salads. The soups came and we had to wait for almost 10 minutes for the salads which were sitting at the pass. 2 of the salads had chunks of lettuce that werent cut small enough which we ended up cutting ourselves. The rest of the food was excellent. My wife has worked in the food industry for over 35 years and said there should have been a manager going around. Not once did we see one. We understand you have new staff but there should be someone looking over them and guiding them. CHK number was 2335 on Aug 20th Thanks George Wood

July 22, 2024

My partner and I walked in and asked for a booth and got greeted with a look up and down and a comment about how the booths are small the vibe was not great felt like we were being judged right off the bat so we walked out and went somewhere else

★★★★★
Local Guide
July 22, 2024

East Side dining is our treat or date night. We love our visits there but being seniors on pensions we are cautious with our money. Food

★★★★
July 22, 2024

Food was amazing. Service was not good after we finally got our food we were not offered refills on water or coffee. One of the ladies asked for 2nd bowl of soup which is all you can eat she waited 20 minutes

★★★★★
July 22, 2024

The server Liz F was amazing! She did a great job taking care of us during our visit. Thank you Liz!

★★★★
Local Guide
July 22, 2024

typical East Side Marios good food good service priced reasonably sufficient parking customer wifi

★★
June 22, 2024

Compared to other east sides this one seems to always be lacking . We don t go often as we don t live in Owen Sound but the 3 times we ve been to this one we leave saying to each other that was bad .

June 22, 2024

Slow service! Lovely bar tender but too much else needs attention. 1 out of 3 sinks in bathroom (ladies) works. Floor in the bathroom was sticky. Overall. Needs a massive deep clean. Food

★★★★★
June 22, 2024

The food is so good and the waitresses are so nice and very helpful with helping to get anything I need:) would definitely come again!

★★
June 22, 2024

Was having a great time at first, then the food came which was actually decent until my girlfriend was almost done and she found a metal shaving in her ravioli. We brought this to the attention on the server and she brought to the manager. The server came back and the manager did not even come to apologize about it. They then gave us our bill to only receive 10% off the meal. I don t think 10% justifys having metal shavings in your dinner. Dissapointing.

★★★★★
June 22, 2024

i placed an order at 6:30pm. i was told itd be 40-45 minutes. its now 9pm and i still haven t received my order. i called them back around 7:30 and they said they were just cooking my pasta and then waiting for the delivery driver. UPDATE: the manager personally dropped off my food after remaking it and didnt charge me a penny!! very satisfied with how this was dealt with. great customer service

Local Guide
June 22, 2024

Cold mozzarella stick burnt fries over cooked chicken with terrible sauce

★★★★★
Local Guide
June 22, 2024

Great food.. great staff. Very quick service. Food

★★
June 22, 2024

I dont get it? We arrived at 5:45 a young couple and their friend waiting to be seated ahead of us. There are a lot of empty tables and booths but they told us we would have to wait at least 30 minutes. The parking lot is not packed or anything. We had no trouble finding a spot close to the building. Unless they had a lot of reservations or they are very short staffed giving them the benefit of the doubt. But it makes the establishment looks bad.

★★★★★
June 22, 2024

Owen sound East Sides is our place to go. Excellent food. Amazing service. Relaxing environment. 10/10

★★★★★
Local Guide
June 22, 2024

Our food was excellent as expected we did get our usual, I had Carbonara and a Caesar salad, my husband had Spagetti and meatballs and their Ravioli soup

★★
June 22, 2024

Greeting was really awkward. We said hello and 3 hostesses/servers looked at us and then immediately went back to what they were doing. We awkwardly stood there and about 30 seconds later one of the hostesses walked away with 2 menus so we assumed we were to follow. Calamari was barely fried and gross. Ordered the Hells Kitchen Chicken. Chicken was leathery and over cooked. Wife got the tortellini pasta. Extremely uninspiring. Casear salad was great. Beer was cold. Food came in reasonable time. And our main waitress Griffon was great and prompt. Wasnt that busy and there was a lot of staff. Overall very lack luster experience but seems to be the norm in Canadian chain restaurants. Not for us I guess.

June 22, 2024

Very slow and poor service. Took over 2 hours for dinner (no appatizers). Wife chicken was burnt and dry. They forgot my daughters drink. Just not a good experience.

★★★
Local Guide
June 22, 2024

Very slow service was very slow customer wise. 20 mins just to order. Really gone downhill needs updated badly

★★★★★
June 22, 2024

Good food and good staff

★★★★★
Local Guide
June 22, 2024

Had a wonderful time and a great server named Sherry.

★★★★★
May 22, 2024

Staff was very friendly and personable, food was great as always and their specials of the week were clear.

★★★★★
May 22, 2024

Took my daughter out for a lunch date, the server we had was Rose outstanding service definitely recommended

★★★★
Local Guide
May 22, 2024

Was what we expected hot, fresh, and time efficient. Thanks for the great first experience Holly

★★★★
Local Guide
May 22, 2024

Always good for pasta dishes. Even though we purchased meals with all you can eat salad and bread, they sure dont come by and ask you if you want more. Meal was good, arrived in a decent timeframe and the bill was exactly qhat we expected.

★★★★★
May 22, 2024

Kid-friendliness: Great! Food

★★★★★
May 22, 2024

Bobby was an amazing waiter and made sure our daughter was comfortable as well! Will highly recommend

★★
May 22, 2024

Everything was going nice my husband and I never really get the opportunity to go out much. However we waited almost an hour for our food on Saturday and waited for our drinks at the table for almost 40 maybe 50 minutes the staff was amazing our waitress kept apologizing for the wait. My husband goes outside for his third smoke while waiting and he can see a good majority of what looks to be the kitchen staff outside playing with a ball in a parking lot with cars around and a few were wrestling. Not very professional for an establishment and was very upset with how you run the kitchen. Overall we do like going there to eat it has just become a bit of a bother with the wait time and the undercooked and overcooked food.

★★
Local Guide
April 22, 2024

Very small portions Had to send back the very burned chicken, Parm that was smothered in to much tomato sauce probrably to try to hide the error but the burnt taste wasn t so erasable ! Poor service I do not recommend this location

★★★★★
April 22, 2024

Had the most amazing experience at east sides the other day! Great atmosphere, food and price! And to top it all off we had Eryn as our sever who went absolutely above and beyond to ensure we had the best experience possible, and we did!! Will return for great food and Eryn s great service!!

★★★★★
Local Guide
April 22, 2024

We like to go the East side Marios when we go out for special occasions, yesterday was our anniversary. The food was great, warm, tasty, and excellent overall. The service was the best. She was really welcoming and friendly. She checked on us often to make sure everything was okay and we did not need anything else.

★★★★★
April 22, 2024

Great service, friendly staff, not long to wait for food. Kid-friendliness: They always treat the kids so great! Food : 5/5 |

★★★★
April 22, 2024

Parking: Spots are not numbered Kid-friendliness: Didnt have kids Wheelchair accessibility: Easy access

★★★★
Local Guide
April 22, 2024

The food is always pretty consistent. Fair price for decent quality. Service is always great and attentive. The location could do with a bit of TLC its looking a bit tired. Food : 4/5

★★★★
Local Guide
April 22, 2024

Service was excellent. The ravioli was AMAZING, as was the Caesar salad and bread! My friends Sampler chicken Parm was burnt to a crisp but they remade the order and he took it home. I didnt enjoy the pesto goat cheese pasta, all we could taste was pesto, the goat cheese was almost non existent, and the noodles were really undercooked. We were seated right at the front door, even after asking the hostess to put us somewhere warm, and every time the door opened we were blasted with cold.

★★★★★
April 22, 2024

Bobby was the best!!! Everything was excellent!

★★
Local Guide
March 22, 2024

Very good Italian place. My husband and I always enjoy coming here. My hubby loves their chicken Parm, and I love their Italian wedding soup and all their pasta! They have unlimited bread, soup, and salad if you order a main entree. They have big servings too. 5 star rating! Update: February 23, 2024 My husband and I went back to this restaurant today for a late lunch, around 2:30 ish. My husband ordered chicken parm, salad, and soda. I ordered traditional or regular calamari frittiti, coffee, and ceasar salad. I asked for another coffee because it was lighter compared to the last time. So they made another pot of coffee, and it was better. The calamari was not crispy as I imagined it would be, but it was ok. Sherry, our server was friendly and nice. The worst thing about this visit today was I had diarrhea right after. I hope they take notice of this. Otherwise, I wouldnt want to go back. I would be scared to try their food again.

Local Guide
March 22, 2024

They need to assign a place for courier to pick orders. Every time they don t have any idea who to talk to or where to get the order from. They have to wait for 30 mins. Please they are also customer who orders take out

★★★★
March 22, 2024

Everything was good. Had a Nice Family Meal.

★★★★★
Local Guide
March 22, 2024

I had doing and salad and it was very good.

★★★★★
March 22, 2024

We had such good service tonight from this young waiter, Im pretty sure his name is jace(I think). He was great! Jace you will go places in life. Keep up the great work!

★★★★★
Local Guide
March 22, 2024

Great service and the food was delicious!

★★★★★
Local Guide
March 22, 2024

Excellent. We were in a hurry and told our waitress that and were in and out in no time still with excellent food :)

March 22, 2024

Mar 2/2024. Arrived at 6:56pm. 8+ different people came in and were served after me. One visit from the waitress when I ordered a beer. I waited the whole time to have my order taken. At 7:35 pm I went to the bar and told the blonde waitress that I was ready to order She said she was busy. I pointed out to her that I had been there since 6:56 and that she had served everyone accept me. I waited some more and she finally arrived at my table with the bill and asked me if I was ready to pay. I said no, I would like to order food. She said that she was uncomfortable and with that took my half beer and walked away. What did I do to be treated so poorly? I proceeded to the managerand she sorted me out instantly. Also food and drink on the house. I have been coming to ESM in Owen Sound since 2008. This is unacceptable service.

★★★★★
Local Guide
March 22, 2024

Always great food and great staff. Highly recommend

★★★★★
March 22, 2024

Best meal in a long time!!! Thank you Bobbie for great service Dietary restrictions: Husband is celiac and meal was great!!! No issues!!!! Food : 5/5 |

★★★★★
March 22, 2024

My experiance at east side marios was great, the food tastes amazing, the service was awesome, our waiter was kind and got everything when we needed fast. The scenery was so cool, they had lots of cool looking shandeleers, old paintings and old food on the shelves that look like artifacts. Overall I had a amazing time at Joes tomatoes Parking: There was plenty of space to park and the parking lot was very well maintained

★★★★★
February 22, 2024

Managed to eat a wonderful lunch and was able to have enough to take home for our supper. BIG portions. So good. Parking: I saw 2 handicapped parking spots and 3 parking spots for courier pick up. There were multiple patrons with mobility challenges such as myself. We needed to park in the rear parking lot.

★★★★★
February 22, 2024

Always love rating here. Bobby always goes above and beyond with his service.

★★★★★
February 22, 2024

Bobby was a Great server! He was super friendly, quick and fun to chat with. Food was delicious too

★★★★
February 22, 2024

Great food at a decent price compared to local competitors. Very busy the last time I was there but still good service.

★★
Local Guide
February 22, 2024

Not good value for your money. Bland and basic

February 22, 2024

Service was bad Place wasn t busy. Waiter stood in the kitchen and talked to other employees. took the order and didn t come back until they gave us the bill. had to ask the person that brought the food out for for drinks

★★★★★
Local Guide
February 22, 2024

One of my fav restaurants,not this location exactly but u cant go wrong with all u can eat salad and bread and take your main meal home. Was a little disappointing that they dont use LG bowls for salad..that way not always refilling my bowl

★★★★
Local Guide
February 22, 2024

Bada boom

★★★★★
February 22, 2024

Always great atmosphere and clean! Parking: Lots of room and free parking Food : 5/5 |

★★★★★
February 22, 2024

Waiter was very nice and friendly. The price was super good and affordable which is great with the economy right now

★★★★★
Local Guide
February 22, 2024

Soup, salad trio is my fave

February 22, 2024

Bad service 1 hour waiting after nothing any response all time

★★★★
Local Guide
January 22, 2024

Lots of fun with the family for dinner

★★★★★
January 22, 2024

Love east side, always great food. I love their ceaser salad

★★
Local Guide
January 22, 2024

Poor service. Ceaser salad had way to much dressing. The server Robot almost tripped on a fork. Our drinks were empty a lot of the time.

★★★★★
January 22, 2024

My sever was Rin. She was by far, the BEST server we have ever had at any restaurant ever!! The restaurant was also amazing as usual, food was awesome, service was quick. This shows hard and efficient workers to me. But, Rin stuck out, she has a very special talent to serve. Regardless, we will still eat here no matter what.

★★★★★
January 22, 2024

Our server Bobby was AMAZING ! Loved all of it best experience at East Side ever .

★★★★★
January 22, 2024

We went for the food and that did not disappoint and we left with an enjoyable experience. For as swamped as it was, our food came out fast and our server was above and beyond any experience we have had. Top marks for Sarah.

★★★★★
January 22, 2024

Bobby at East Side Marios is the secret ingredient for an amazing dining experience! His service turned a regular meal into a culinary adventure. If youre lucky enough to have him as your server, consider your dining expectations officially exceeded!

★★★★★
January 22, 2024

Bobby was wonderful. He was super kind and energetic. He made our experience memorable. He took the extra mile to make us happy and he was very attentive. We will definitely return.

★★★★★
Local Guide
January 22, 2024

Great service, great food and very kids friendly. We were there with another couple; 5 kids and 4 adults and we had a great time. Kid-friendliness: Amazing! Kids loved the garlic bread and robot.

★★★★★
January 22, 2024

Parking: Probably 15 spots Kid-friendliness: Waiter/waitress interact customers kids Wheelchair accessibility: Front row parking

★★★★
January 22, 2024

Great food. Gluten free pasta was good as well Love the salad Dietary restrictions: Great to see so much gluten-free Kid-friendliness: Great food choices and nice portion size

★★★★★
January 22, 2024

We do not go out much. Even though they were extremely busy, seats were found for us. Staff were so friendly and courteous that I would come back again! Our server Sarah was the best server we have had in years. Hopefully, she gets recognized well for her efforts in customer service. Thank you for a great dining experience!

★★★★★
January 22, 2024

Great experience

★★★★★
Local Guide
January 22, 2024

The server we had, I wish I knew her name, was so amazing and took such good care of us and all of our restrictions. The food was very good. Large enough portions for leftovers.

★★★★
January 22, 2024

Nice atmosphere tonight, was seated right away, our server was very attentive Parking: Lots of parking! Kid-friendliness: Always great for kids.

December 22, 2023

I was very disappointed last night. I received a small white plate of salad and I asked for another before my dinner arrived. It did not come, I was then told once my dinner arrived it would be up shortly. My waitress walked by half way through my meal and again said it will be up soon. She then gave us the bill and I asked for the salad to go as I was still waiting for it, she said no I had to eat it there. I would have. I have always loved this restaurant and the all you can eat salad is my favourite part. Another person in our party ordered the lasagna and he said it was burnt.

★★★★★
Local Guide
December 22, 2023

The service and food were the best!

December 22, 2023

I waited for 40 minutes for skip the dishes

★★★★★
Local Guide
December 22, 2023

Great place to eat

★★★★★
December 22, 2023

Vegetarian options: Yummy Parking: Lots Food : 5/5 |

★★★★★
Local Guide
December 22, 2023

Best value in Owen Sound. Great people, great food, great options.

★★★★★
Local Guide
December 22, 2023

The salad was fresh and full of dressing and flavour. The server seemed a bit nervous, but also very kind. Food was good and fast out!! Food

★★★
Local Guide
December 22, 2023

Got the wrong bill ended up paying $11 more for meal but it was with friends so no big deal.

★★★★
Local Guide
December 22, 2023

good food

★★★★★
December 22, 2023

They are always so sweet to me, quick and have great portion sizes Kid-friendliness: They are always so sweet with the kids and are very aware of the unwritten rule of the kids meals coming out prior to the adults Food : 5/5 |

★★★★★
December 22, 2023

We recently had a small intimate wedding reception at East Side Marios as we recently got married in Owen sound. I cant begin to say how fabulous they were. We had a party of 9 people in total. We were able to use the private room, bring in our own wedding cake, decorate etc. Big shout out to all the staff working that day. They made my day of being a bride a breeze and stress free for the reception. Thank you again to Erin, Yvonne, our server McKenzie, plus everyone else. We highly recommend them and we will definitely be back. We are planning to hold our 1 year wedding anniversary there.

★★★★★
December 22, 2023

Sherry in Owensound was awesome

★★★★★
December 22, 2023

Food came out quickly, perfectly prepared, server was helpful and made sure we had everything we needed.

★★★★★
Local Guide
December 22, 2023

Attentive service by Sherry, and great food!

December 22, 2023

Great food and service

★★★★★
Local Guide
December 22, 2023

Excellent food & friendly, prompt service!

★★★★★
Local Guide
December 22, 2023

East sides has always been my favorite restaurant to go to, love the food and the staff are great!! Parking: Never an issue every time I come

★★★
December 22, 2023

Server may have just been lacking some experience but no table maintenance until it was far too late. No cutlery with or before food, didn t take salad bowls away, didn t offer more bread or refills, everything still on the table after we were done. She really didn t talk at all either.

★★★★★
December 22, 2023

Great late lunch and saw boomer. Will be back many times. Thankyou

★★★★★
December 22, 2023

Amazing good and amazing service, I love coming here, Im never disappointed keep up the amazing work East Side Marios team!!! Kid-friendliness: The kids menu is the best!!

★★★★★
December 22, 2023

Dietary restrictions: Lactose Food

★★★★★
December 22, 2023

Bobby was an excellent server and made the experience very enjoyable. The food was incredible and the wait wasn t long. I recommend this location to anyone looking for amazing food and excellent service.

★★★★★
December 22, 2023

OMG the tomato garlic soup was freaking amazing.!!! Highly recommend to have some!! Two bowls later I m thinking of taking some home. Delicious!!!

★★★★★
December 22, 2023

Service was awesome. Bobby was great! So personable, quick and went way above and beyond. A lunch that my kids will never forget as a result of something he did! Food

★★★★★
December 22, 2023

Bobby at the Owen Sound location is AMAZING!!

★★★★★
Local Guide
December 22, 2023

Food was delicious, and large portions...great value for price. Absolutely LOVE the all you can eat roasted tomato soup.

★★★★★
December 22, 2023

Place was packed....service was above and beyond and food was quick....delicious and hot!!

★★★★★
December 22, 2023

Bobby went above and beyond, engaged throughout and made my birthday special!

★★★★★
December 22, 2023

Food was excellent as always. Bobby is a friendly and efficient server. A great experience Ny wife loved the pizza

★★★★★
December 22, 2023

I had an awesome time today at lunch. Tried the new potato & bacon soup ! Loved it so much! Bobby was our server he was great!

★★★★★
Local Guide
December 22, 2023

Wonderful, the waitress always had a beautiful smile. Wheelchair accessibility: Handicap parking needs more at the front entrance? Food : 5/5 |

★★★★★
December 22, 2023

amazing food, but most importantly our server jess went out of her way to make sure that we were accommodated! very happy with the service! would recommend:)

December 22, 2023

We were visiting the area with my daughter and decided to get lunch at Mario s today. My daughter had a burger and I ordered a wrap (Nothing special) THE OWNER of the place Rachel brought our order. I forgot to mention I cannot eat fried things, so we asked if it was okay to change to grilled chicken, she clearly did not like that and used a VERY unpleasant tone and mentioned we d have to pay for the new wrap, and then proceeded to ask what am I supposed to do with that?? as in the wrap. She didn t give me the opportunity to explain my health issues. And on top of that, the server ordered the wrong sandwich for my daughter. The owner wouldn t let the server get a word in. If you want to own a restaurant, YOU SHOULD NOT TREAT YOUR COSTUMERS THE WAY YOU TREAT YOUR STAFF.

★★★★★
December 22, 2023

Bobby our server was amazing!

★★★★★
December 22, 2023

Great food and especially great service from Bobby!

★★★★★
December 22, 2023

Bobby was great!

★★★★★
December 22, 2023

Bobby was great

★★★★
December 22, 2023

Dietary restrictions: Has great gluten free options Parking: Good location and lots of parking Food : 5/5 |

★★★★★
December 22, 2023

Bobby went above and beyond to provide the best service. He was welcoming, warmly humorous, and adapted to our needs. Bobby is the epitome of East Side Mario s, reminding me of my childhood love for this restaurant chain. His swift selection of suggestions, customized to our preference facilitated the best East Side s experience we ve ever had. My wife and I would love to come back and share this dining experience with Bobby again.

★★★★★
Local Guide
December 22, 2023

It was extremely busy when we came but luckily we had Bobby as our server , who should get a new pair of runners bought for him cause he was running around nonstop but that didnt hinder on the service we were provided. It was amazing!!!!, thanks to Bobby

★★★★★
December 22, 2023

I came here with my daughter and it was awesome!

★★★★★
Local Guide
December 22, 2023

The food was excellent, food arrived hot, and the way we wanted it! The server was amazing! Kid-friendliness: There were lots of kids with parents, I observed that all servers were amazing and never flustered.

★★★★★
December 22, 2023

Bobby was our server and he was amazing! Funny and really personable! Will recommend Food : 5/5

★★★★★
December 22, 2023

Bobby was an amazing server! Food was delicious as always. Thank you!

★★★★★
December 22, 2023

Kid-friendliness: Menu and always making it fun for the kids Food

★★★
December 22, 2023

Had a previous bad experience but the restaurant was quick to make things right. The waitress was great on my second time going to Marios and I really appreciate that they cared enough to get me to come back. I will be visiting again. Thank you.

★★★★
Local Guide
December 22, 2023

Server was excellent, food was good

★★★★★
December 22, 2023

Great food and great service

★★★★
Local Guide
December 22, 2023

Great food,with great employees,very helpful and nice friendly place in owen sound will continue to go there many times more.

★★★★★
December 22, 2023

Our server Eryn made our experience absolutely perfect. Friendly, fast, attentive and accurate service ensured we had a wonderful lunch!!!

★★★★★
December 22, 2023

Always good Bobby is excellent server! Parking: Plenty!

★★★★★
December 22, 2023

Bobby was an excellent server with great recommendations! My daughter had a great time and loved all the food as well!

★★★★★
December 22, 2023

Great restaurant

★★★★★
December 22, 2023

I reserve my reviews only for the best and Rin at the Owen Sound location is absolutely FANTASTIC. From the time we sat down to the time we left, she was just a joy to speak with. Her outgoing personality is one to be rare and admirable. Please show her this review!!! Thank you Rin! My family just adored you!

★★★★
Local Guide
December 22, 2023

It was our Damily Christmas Dinner and we enjoyed our time together. The service was good and the food was very good.

★★★★★
December 22, 2023

Bob H did an amazing job the during a rush time. The right pace, attitude, calmness!! Thanks for a great experience!!

December 22, 2023

I hate to say it, but after 20 years of coming here for lunch, Im officially done. Worst waitress Ive ever seen (and I own a restaurant!!) .. couldnt be bothered to come back to see us during the first 40 minutes here..too busy chatting with her other waitress buddy, and the place was 90% empty! Sad. Please, please do better.

★★★★
Local Guide
December 22, 2023

Pasta trio is really good

★★★★★
December 22, 2023

Bobby was fantastic. Thanks Dietary restrictions: My dietary restrictions were perfectly handled Food : 4/5 |

★★★★★
December 22, 2023

Bobby was our server and he was fantastic! Made recommendations for new items and they were delicious!!!