Kelseys Original Roadhouse in Owen Sound

1350 16th St E, Owen Sound, ON N4K 6N7, Canada

★★★★☆
(761 reviews)
Categories: Restaurant

About

Kelseys Original Roadhouse in Owen Sound, ON is your destination for an awesome and delicious restaurant and sports bar experience! Enjoy our classic Four-Cheese Spinach Dip, juicy double-stacked burgers, and unforgettable chicken wings, all while catching the game on our TVs. Take advantage of daily deals on happy hour and lunch, plus get 1/2 price wings every Thursday. Can't make it in? Order your favourites for delivery or takeout and enjoy Kelseys wherever you are!

Website
kelseys.ca
Address
1350 16th St E, Owen Sound, ON N4K 6N7, Canada
Plus Code
H3GJ+3V Owen Sound, Ontario, Canada
Time Zone
America/Toronto

Services

Service options
Outdoor seating No-contact delivery Delivery Takeaway Dine-in
Highlights
Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Braille menu Cocktails Coffee Happy-hour food Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Brunch Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Crowd
Family friendly LGBTQ+ friendly
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free parking lot Parking

Photos

Reviews

4.0
★★★★☆
761 reviews

Most Mentioned

wings (34) bartender (23) renovations (14) server (13) thursday (13) nachos (10) patio (8) spinach dip (7) appetizer (7) cook (6)
5 stars
400
4 stars
170
3 stars
64
2 stars
33
1 stars
94
★★★★★
December 16, 2024

Claire is such a cheerful and wonderful bartender. Made the meal even better because of her presence

★★★★
July 30, 2023

Nice familiar atmosphere of Kelsey's whichever city/town you happen to be in. Really enjoyed the pint of Rickards Red with my food since that day had high humidex in the high 30s.

★★★★★
July 28, 2023

Dear Kelseys, Let me write my honest review. First of all thanks a lot to make our dinner time soooo good with the good food and environment. We ordered so many foods including wraps, chicken wings, salad etc etc. Trust me every single food items was soooo delicious. Overall food rating 9.5/10 Thanks for making our time memorable. Will visit next time.

★★★
June 7, 2023

Waitresses were super friendly. Ordered nachos and there were hardly any vegetables or cheese on them… the nacho chips were naked. Spinach dip was great. Drinks didn’t taste like the normally did/weren’t made right. Was told we would get discounts on our drinks after 8pm and was still charged full price. Not overly impressed and likely won’t go out of my way to return.

★★★★★
May 24, 2023

Food was really good, waitress was very polite and friendly, always had a smile on. We ordered Mac & cheese from kids menu with fries along with a "build your own burger" with mashed potatoes. Everything was delicious! My son especially enjoyed his Shirley temple ! We sat outside on the patio to enjoy the sun and warm weather.

★★★★★
May 15, 2023

Me and my boyfriend always end up at Kelsey’s for drinks or eats. It’s a great atmosphere post renovation and our server, who I’m assuming is the lead Bartender is absolutely amazing. Cracking jokes about how strong and spicy I like my Caesar’s to the point she left a bottle of Tabasco incase I needed more while joking that’s she’s getting heartburn just making it (I’m a spicy kinda guy). Her personality and vibe with the business not to mention the absolutely amazing Lemon Pepper wings are the Bees Knees to be honest

★★
March 28, 2023

Service was fine, food was fine, the place was almost empty and we were sat at a booth that I should not have used. The seats were in very very sad shape. Other booths were available in better condition, so why were we place at a booth that should be condemned. If this is the theme you are going for, then I will not be back. Management contacted me and stated booth seat repairs are scheduled and apologized for the degraded condition. Repairs were held up by weather conditions, and that made sense.

★★★★★
April 2, 2019

This is the best burger I've had in a long time, they always always make the perfect cocktails. I can't even begin to tell you about the amazing customer service they provide, making sure everything is just right. The wings are great, very crispy on the outside with just right amount of sauce. I had my first date here and the experience is wonderful!! Amazing!!!!!!!!

★★★★★
December 17, 2024

Claire is awesome, good food great service lots of laughs!!

★★★★★
Local Guide
August 22, 2024

Delicious quesdillas and chardonnay. Impeccable service

★★★★★
February 22, 2024

Always so welcoming, especially when Jenn is serving us! Great dining experience!

★★★★★
December 22, 2023

Visit Kelsey s every Thursday to see Claire !!! Came for half priced wings, stayed for claire !!! She s the best

★★★★★
December 22, 2023

Great service, love the atmosphere. The bartender, Claire is AMAZING, she always has my drinks ready for me as soon as i walk in. I d give Kelsey s 10 thumbs up and Claire

★★★★★
Local Guide
December 22, 2023

Food is always amazing every time I go and the service is always friendly!

★★★★★
Local Guide
December 22, 2023

Love the ceasers that Claire makes. She knows how we like it and Thursday night wings are the best in town.

★★★★★
Local Guide
December 22, 2023

Great place to bring the family

★★★★★
Local Guide
December 22, 2023

Love the food and drink

★★★★★
December 22, 2023

The patrons at kelseys always get good head at the bar from Claire!!

★★★★★
December 22, 2023

Love their food, everything.

★★★★★
Local Guide
December 22, 2023

Great food, good atmosphere. Good selection of alcoholic cocktails and drinks. Smiling and polite staff

★★★★★
December 22, 2023

Another great dinner experience

★★★★★
December 22, 2023

Visit Kelsey s every Thursday, always ask for Claire s section she always takes good care of us !!

★★★★★
December 22, 2023

Claire always takes good care of me and the boys every Thursday!! The wings arent too bad either

★★★★★
December 22, 2023

Clair is amazing!! We are a regular crew loyal to to Clair every Thursday and Friday. She s a joy to be around and always ensuring we have everything we need! Makes us feel welcome every time we come in. She joins the conversations and creates a fun atmosphere which brings us back everytime. Such a joy to be around and look forward to every week to see her!! Keep it up Clair ! We appreciate it

★★
December 22, 2023

Service was prompt and super friendly. Chicken wings were good. Full pan of nachos were terrible. Basically a thin layer of nachos on a metal pizza pan with no parchment paper under them. Most of the Cheese stuck to the pan and very few toppings. Not worth the money! Happy hour prices for drinks not applied to the bill and a 15% tip included as a standard. Kelseys followed up quickly and resolved my complaint. Thanks for the quick response. I will be back.

★★★★★
December 22, 2023

Randeep is a wonderful person to deal with.Loved the atmosphere

★★★★★
December 22, 2023

Delicious food, great service.Randeep was Our server Food

★★★★★
December 22, 2023

Nice

★★★★★
December 22, 2023

Had a great time with a family trip ,good food & great service

★★★★★
December 22, 2023

Great service. Claire was amazing. Made our experience so good.

★★★★★
December 22, 2023

I love Claire grait person full of vigor, grait personality, makes one feel welcome, and makes you want to come back again.

★★★★★
December 22, 2023

Yolanda was great! Complimentary fries!

★★★★★
December 22, 2023

arguably the best burger in Owen Sound

Local Guide
December 22, 2023

The last few times we have dined in the service as been non existent. We waited over an hour for our food and when it came, one steak was completely burnt on one side, kettle chips were soggy and food was barely warm. We did address with waitress who took the one burnt steak off the bill. This location has gone down hill.

★★
December 22, 2023

I thought I would give this place another try after poor service at lunch the week before when the service took so long I was late for an appointment. Yesterday, my husband and I went to Kelseys at 4:00 pm for an early dinner after a movie. That was clearly a mistake. We had to wait at the door to catch someones eye to seat us. It was another long wait for a server and menus to arrive, although the place was nearly empty at this time. Our waitress finally arrived and briskly took our order. The food was fine and did arrive promptly. That was the last we saw of the waitress as she spent most of her time at the bar chatting with a customer there. We finally had to signal her across the room to get our bill. When she brought it, I mentioned that we had both a CAA card which gives you a discount and a SCENE card that gives you points, something we werent even aware of until we looked at the card advertising it on the table. She told us it was too late even though we hadnt yet paid. I couldnt believe her attitude when we asked her to redo the bill. I thought at first she was going to refuse to do it, then she actually Hurrumphed at us like we were wasting her time. If only she had come by to see if we were ready for the bill first... We left to have our coffee and dessert at Kettles where the service was excellent and we felt welcome even though the place was packed. Two bad experiences within a week at Kelseys - No wonder this place is ranked 50 out of 56 restaurants in Owen Sound on Trip Advisor.

★★★★
Local Guide
December 22, 2023

It was doable and the staff are friendly and approachable.

★★★★★
December 22, 2023

After several days of changing plans due to weather and health appointments we were able to meet up at Kelseys Owen Sound for my fathers birthday. I ordered the wings, as is my usual habit while going out for lunch. I always order the sucide sauce, I like my food on the spicy side. The sauce was just as I wished it to be, but also very flavorful. I am not sure who built this sauce but kudos to the chef. The service was very promp,very friendly,, and helpful to my more elder family, lol. Also, they let me have the curling on the TVs, you gotta like that.

★★★★★
Local Guide
December 22, 2023

Good service good food

December 22, 2023

Beware of ordering delivery. We ordered a meal for 2 costing over $100 in total to be delivered to our hotel room. We had to use the skip the dishes app to arrange this. The meal was delivered outside our room door but know one knocked on the door. Over an hour later the hotel receptionist happened to be passing the room door and noticed the food outside. She knocked on the door informing us of the food delivery and the fact it had been there this length of time. The food was cold and spoilt by this time. I called the Manager at Kelseys who informed me to call skip the dishes as it was their responsibility. I feel that if Kelseys are using this service they should be held responsible and compensate me in some way and claim themselves from skip the dishes.

★★
Local Guide
December 22, 2023

Took forever to be seated (saw others leave after waiting too long). We were seated by the door which was cold. Took forever to get someone to take our order and then they didn t have any steaks as they had ran out. No one checked on us during the meal. Food we did get was alright though.

★★★★
December 22, 2023

Attentive staff.. Follow up on our food after we received was really nice Supervisor or Manager greeted us... and was very friendly and helpful. She also checked on our food and our overall experience. It was a very pleasant experience Parking: Lots of parking available Close to main entrance

★★
Local Guide
December 22, 2023

Was there today and service was nice but very slow and it was not busy at all Food was filling but not excellent and the slow service made ordering anything more a no Lots of staff there but seemed one waitress was waiting on all tables Update!!! Food was fine but not spectacular The booth had a seat that was torn up bad and was in plan view to anybody that came into the restaurant Prices are rising and to make it worth coming out the customer should be feeling they are getting the best of everything. This place needs to get better even their 1/2 price wing night is not worth it better deal and better wings at Montanas on their wing night.

December 22, 2023

This place is managed by the worst management team I have ever come across. We had a party of 5 adults, on Sat at apprx 7 pm, upon walking in a person walking out said i hope you can wait for an hr cause you will be here for awhile. We just smiled and nodded. We were seated right away, then a very nice waitress came over took our drink order. She returned with our drinks and then took our meal order. After about 15 min or so the men were waiting for our waitress to come around we asked 3 different people if we could order another drink told our waitress would be with us shortly after another 15 min or so we asked the bartender she told us we needed to wait then after 5 more min the bartender came and took our drink order . We then waited for our meal which seemed like forever, finally intotal appr 1hr and 10 min our food came. My husband had ribs / wing w/fries, fries were still frozen and meat was cold, I had chicken fried chicken same thing cold and the gravey on the chicken had that skim on it like it was sitting under heat lamp for a very long time couldnt speak for anyone else but Im assuming their meals were the same as no one ate a thing.The waitress was very apologetic and ended up not charging us for the food we did however pay for our drinks and left the waitress a tip. Kelseys in Owen Sound needs to have a management over haul. Never again sucks big time.. We all are from Port Colborne On area. If the lady whos advice we didnt except is reading this. I am sorry and will listen next time anyone offers information upon entering a restaurant. Thanks again Debbie from Port Colborne On

★★★★★
December 22, 2023

We were there yesterday with an entire U15 hockey team and the service was remarkable. Quick, efficient and on point. Our two assigned servers were definitely on there game. Definitely coming back on our next trip to Owen Sound

★★★★★
December 22, 2023

Have great service from Lenore our server and the Manager, Kimberly was so nice and friendly! Had a great time and meal!

★★★★★
December 22, 2023

The service is also amazing. Parking: Great parking

★★★★★
December 22, 2023

Parking: Lots

★★★★★
December 22, 2023

Claire is one of the best servers/bartenders that I have ever had the pleasure of meeting. Tell Susan Owen sound has the best service out of every Kelsey s that I ve ever been to. Kid-friendliness: All staff here are very courteous

★★★★★
December 22, 2023

I ve been in plenty of times during my stay in Owen Sound. I ve always had Claire as a server/bartender. She has been tremendous. Honestly, I m not sure I ve had anyone better. She is very good at her job. She is the reason why I go back. It s a good feeling when you feel that you re welcomed and treated good. I ve always had great service and good food and I recommend coming here.

★★★★
December 22, 2023

Big mamas wings are pound for pound....the most delish Parking: Plenty of parking.

★★★★★
December 22, 2023

Britt was an excellent server and fun to joke around with

★★★★★
Local Guide
December 22, 2023

Came for a birthday dinner on a Monday which is hard to find anything open on Mondays. Service was a bit tardy but not horrible. Food was okay

★★★★★
December 22, 2023

AMAZING service, our waitress Amber went above and beyond and was so kind!

★★★★★
December 22, 2023

Claire provided my friend and I with the best service. She was awesome!

★★★★★
December 22, 2023

Good food. Great waitress. Thank you.

December 22, 2023

Worst service!! Was planning on getting lunch, waited 10 minutes to be served as I saw the manager wondering around the bar serving regulars there beers. She saw me sitting, waiting and totally ignored me. Bartender was overwhelmed with other customers to which I understood her situation. Finally Bartender served me so I just got a beer. Waited another 10 minutes as I still see the manager conti uei g to serve her regular as she saw my glass was empty. Got the hell out of there

★★★★
Local Guide
December 22, 2023

Previously our experience was okay at best. Today, Amber knocked it out of the park. Everything was perfect, on time, hot and incredible service. Well done.

★★★★★
December 22, 2023

Always have a good time and food is always amazing. Especially the double handed blue lagoon

★★★★★
December 22, 2023

Great service and the meal and drinks were citsatnaf. Parking: Almost front door parking. Food : 5/5 |

★★★★
Local Guide
December 22, 2023

Great service, food was cold, so kitchen staff needs some motivation.

★★★★
December 22, 2023

Good experience Kid-friendliness: Good kids menu

★★★★★
December 22, 2023

Professional , polite , quick service, good food, fairly priced.

★★★★★
December 22, 2023

Excellent food and service.

★★★★★
December 22, 2023

Yummy yummy in my tummy

★★★★★
December 22, 2023

Julie is the BEST server! She always meets us with a smile, works hard and is very personable! Food was yummy too;)

Local Guide
December 22, 2023

Only gave a 1 star cause I had to. HORRIBLE HORRIBLE HORRIBLE. The chicken was so dry. Their cookie for my sons kids meal tasted like fish. My husbands meal didnt even look appealing for even a picture, though I shouldve taken one to post here. My sons burger was so dry. They didnt even have steak or fish. So overpriced for garbage. Kelseys is disgusting Oh and a very bad disgusting oder in there. Dont even know how to describe it, like really bad body oder maybe coming from the guy at the front greeting people. Will not eat there again

★★★★★
December 22, 2023

Great food and great atmosphere.

December 22, 2023

Terrible service. Horrible food. Won t be back.

★★
December 22, 2023

This is the second time I have come here . Once in April and once yesterday. When you walk in It feels and smells dirty . Both visits the servers were lovely . Both times food took way too long for wings , salad and burger considering there were only a handful of tables eating . My friend had a grilled beet salad and the beets were not grilled but from a can . My other friend had a messy fish burger and said there was no taste . My wings were good but expensive . $18 for a pound ? My bill for wings and an ice tea was $25 ! Bit high in my opinion . However I didn t look at the price before I ordered . Last visit in April my husband had salmon and it was cold . Sent it back but by the time a new one arrived I was done eating so he ate alone . Insult to injury it was our anniversary ! Anyway all I can say is the staff is nice , food is below average for the price and I have given it two chances and will not be back for a third .

★★★
December 22, 2023

food was quite good . server was not great .

★★★★★
December 22, 2023

Such a great experience for our team! Thank you for accommodating our group

★★★★★
December 22, 2023

Rose was amazing

★★★★★
December 22, 2023

Fantastic time on the patio having ROSE as our server!!! She definitely made our evening! Dessert was to die for!!!

★★★★★
December 22, 2023

Awesome experience, our server Amber was excellent!

★★★★★
December 22, 2023

amazingly good

★★★★★
December 22, 2023

Service was amazing. Great atmosphere

December 22, 2023

Service very slow waiting on a to go order for over 20 minutes to find out they didn t have what I needed so order was canceled

★★★★★
December 22, 2023

Really good service at 10pm on a Tuesday night

December 22, 2023

The worst experience we have had in this restaurant! I wish there was a negative rating because thats what this restaurant deserves. Wait for the food...forever; the server didnt show till it was time to pay the bill; Food.... horrible: my 6 year old kept waiting for the food but nobody showed up. My suggestion to others please dont waste your money on this awful restaurant. I would never recommend any dishes in this restaurant. AND for sure will NEVER go to any Kelsey restaurants again. Lesson learned.

Local Guide
December 22, 2023

Ordered online. Was prompted to use curb side pick up. Got an auto response, after 15 minutes went inside to see what was going on. Hostess points me towards bar, waited there for 5 minutes as she walked around and no other servers acknowledged me. Finally someone asks if I ve been helped. He located my cold food and when I tried to tell him I ve been outside for 15 minutes waiting for curb side , he tells me that that they have no way of knowing I m out there. Then just walked away. Something is wrong here. Food was not good. Service was worse. I m not asking for much here. Not sure why I expected better.

★★★★
December 22, 2023

Always a Great Experience. Our Server Claire is a 5-Star Gem, full of personality and always kind and courteous. Kid-friendliness: Great with my Kiddos!

★★★★★
December 22, 2023

Good

★★★★★
December 22, 2023

Was great experience Claire was a great server Food

★★★★★
December 22, 2023

Teegan is the best server ever!

★★★★★
December 22, 2023

Tegan was great and super helpful!

★★★★★
December 22, 2023

Tegan was great. Very friendly.

★★★★★
December 22, 2023

When the girls and I arrive on on occasional Wednesday drink after work.. Julie sees one of us and starts to pour the drinks! That is SERVICE! She also does suggestive selling, as one of us ok me cant always decide! Her recommendations are spot on! Julie goes above and beyond, and she will get right in with us to have a great experience at Kelseys in Owen Sound! Parking: There is plenty of free parking outside the restaurant, plus more parking available..!

★★★★★
December 22, 2023

Great food and drink Parking: Very nice lot Food : 5/5 |

★★★★★
December 22, 2023

best steak in town

★★★★★
December 22, 2023

Been coming here for years and the servers are all friendly and personable, especially Julie she always puts a smile on my face ! great spot for any occasion and the food is fantastic, absolutely love there burgers Kid-friendliness: Love taking my 16month old son, they are always so accommodating and helpful with highchairs and a table that is suitable

★★★★★
December 22, 2023

Was at kelseys owen sound was served by Claire and Julie, wonderful service and so friendly. Would hire both of these girls if I ran a restaurant

★★★★
December 22, 2023

Claire is a very nice person and excellent customer service. She is very friendly. Parking: It s all good

★★★★★
December 22, 2023

Always a great time, drop by Friday nights and enjoy having Claire as our bartender

★★★★★
December 22, 2023

Great service Claire was our sever . Super friendly and knowledgeable. Highly recommend .

★★★★★
December 22, 2023

The bartender Claire is the most amazing person in the world she made our night great so kind and nice that I felt back home in Wyoming. Great restaurant and great food and drinks, very clean and professional

★★★★★
December 22, 2023

Dinner tonight at Kelsey s was great. Fantastic service by Claire will definitely be back.

★★★★★
December 22, 2023

Came in for some pints. The beer was cold and Lenore was amazing.

★★★★★
December 22, 2023

Shontelle was brilliant

★★★★
Local Guide
December 22, 2023

Feisty staff with fantastic food. Cannot go wrong with some applebutter wings on a Thursday; pasta on a Sunday; and a tall cold one with a burger any day. Bring an appetite.

★★★★★
December 22, 2023

I was there for lunch today. Angela was our waitress. Everything was amazing. Food was fantastic and the service was even better. Always had a smile on her face.

★★★★★
December 22, 2023

I came here the other night with some friends to have dinner and some drinks. Michael was our server and was so awesome. He was funny and always checked in.

★★★★★
December 22, 2023

We ve had Michael as our server twice now. He makes the experience so much better there. Very knowledgeable on menu . And was very helpful as my boyfriend has a severe allergy. We haven t had the best with some of the other staff. Will be back and ask to be in his section again!

★★★★★
December 22, 2023

Amazing food and amazing customer service! Definitely recommend!!

★★★★★
December 22, 2023

So much fun at Kelsey s in Owen Sound! Great food and great servers. Kastian made our night with his fun loving personality !

★★★★★
Local Guide
December 22, 2023

Excellent experience, being there is like fun, satisfying and enjoyable. Staff is so very welcoming and provides best possible service. Food is so delicious, loved it!!

December 22, 2023

Order off skip, got an order of spinach dip and the dip was completely over cooked and almost rock solid. Couldn t even eat it.

★★★★★
Local Guide
December 22, 2023

Salads are made differently every time you order. The service is slow. Sonoma dressing is amazing.

★★★★★
December 22, 2023

Regular at Kelsey s, good food and if you are lucky enough to get Claire as your server or bartender you will get the best service with a smile anywhere in town!

★★★★★
December 22, 2023

I frequent the Kelseys in Owen Sound weekly. My friends and I request Claire s section religiously. She is amazing! From her always warm greeting, her smile and positive attitude, to actually knowing off heart, our usual orders, offering specials if available She is THE best waitress/bartender I know. Prompt, courteous and efficient, I can t say enough about her. I look forward to my friends getting together for wings, but also knowing we will get above and beyond service from Claire

★★★★★
December 22, 2023

Claire was so helpful , always a great bartender

★★★★★
December 22, 2023

Always nice to stop in for a bite, whether for a quick working lunch or wings and a beer on wing night. Friendly staff everywhere, and the bartender Claire will always remember your fav drink

★★★★★
December 22, 2023

Great experience every time I come. Claire is a gem and a great bartender

★★★★★
December 22, 2023

We had the amazing Claire as our server tonight! She was on the ball extremely polite. She made our experience at Kelsey s a great one and we will be back!

★★★
Local Guide
December 22, 2023

The loaded burger didn t look like the picture shown and that was kinda disappointing

★★★★★
December 22, 2023

come to kelseys whenever im in town and claire always treats us good!

★★★★★
December 22, 2023

Claire is a gem!! I frequent Kelseys on a weekly and claire never disappoints!

★★★★★
December 22, 2023

Claire was the most delightful server!

★★★★★
December 22, 2023

We love going to Kelsey s in Owen Sound. Claire our bartender treats us like gold. She always remembers our favourites and greats us with a big smile!

★★★★★
December 22, 2023

Had a great night and experience our waitress Clare was amazing and full of energy! Zero complaints! Will be back

★★★★★
December 22, 2023

Great food, friendly service!

★★★★★
December 22, 2023

Claire Walsh is the best thing that s happened to this place since sliced bread, if you only come in for her it s an absolute win

Local Guide
December 22, 2023

So I am very disappointed with the service at Kelseys, firstly I totally understand that restaurant was busy as we were told by the host they don t have enough staff so I simply asked if they will able to give us a table he said 15 minutes and then that 15 minutes turned into an hour and we are literally standing in front of him we also asked to speak with a manager to still have an idea about how much longer she simply came and said sorry my host is new he didn t know we weren t taking the tables and that lady saw us waiting for about an hour, she being a manager could have come and let us know that they were not taking any more customers very stressful and disappointing from there service. No hospitality. :(

★★★★★
December 22, 2023

I came in on tuesday for some appetizers and drinks. Our server Michael provided amazing service. He kept checking on us to make sure our food was good and our drinks were full. he gave us a good few laughs. definitely recommend going to kelsey s for a good time.

★★★★★
December 22, 2023

I am a regular ! I enjoy and appreciate the friendly service , especially Claire who looks after me ! She always brings a smile and makes you feel like your special ! She works very hard and always makes things right ! She always has a friendly disposition and a great sense of humour. ! I hope she stays a long time. !!! Parking: No comment adequate

★★★
Local Guide
December 22, 2023

We went excited to eat some good food and waited about 20 minutes to even get some water. I was really not pleased with the customer service and had to walk in twice to remind them that were around and we still didnt have a waiter. On the second try I spoke to this really nice waitress who offered to become our waitress in the end. The food wait was long but really good portions...maybe because it was wings Thursday. The first few minutes left a sour taste in my mouth so thats a bit hard to forget hence the 3 stars. The chicken could do with a little extra seasoning because it was bland. Not sure if Ill go back except maybe for that lovely waitress.

★★★★★
December 22, 2023

My server Michael/Kastian was amazing. He is super charismatic and fun. We loved him.

★★★★
December 22, 2023

Lorissa at the Owen Sound location was our server and she was exceptional. she went out of her way to give us a pleasant dining experience, was quite personable and a joy to interact with

★★★★★
December 22, 2023

Michel was great, he never missed a beat on top of every request swift service and a breath of fresh air!!

★★★★★
December 22, 2023

Tonight we had lorissa as our server, she was an absolute delight. She was so great with our kids and made us feel happy to come out. The food was great and again we were so lucky to have lorissa as our server. Will definitely be coming back!!

★★★★
December 22, 2023

Was in last night for dinner with the family and I don t think I ve ever had a waitress more helpful and pleasant than Lorissa was. Everything was on point and will definitely be back again

★★★★★
December 22, 2023

Michael was a great server to have and made our dinning experience a 10/10 !

★★★★★
December 22, 2023

First time dinning at Kelseys Owen Sound location and the food was amazing and quick! Additionally, our waiter Michael was phenomenal . He really made us feel welcomed and cared for! Well done

★★★★★
December 22, 2023

I received the most amazing service from a handsome young man by the name of Kaschen while I was enjoying my meal. Never hesitated to ask if he could do anything for me or refill my drink. Kept my little boy entertained with some silly faces aswell. What a great experience.

★★★★★
Local Guide
December 22, 2023

Michael was such a great waiter. There was a problem with my food originally and he got it switched right away and apologized. Food was great, good service, awesome staff, what more can you want!!

★★★★★
December 22, 2023

Michael was a very nice worker and made me laugh almost every time he checked up with my friend and I. Definitely Would love to have him as a server again!!!

★★★★★
December 22, 2023

I went out for dinner tonight with my children as a little treat. We had phenomenal service from our waiter Michael. He was so bubbly and energetic and my kids just adored him! He made sure to check on us constantly and ensured that we had everything needed to have an amazing meal. I couldnt have asked for better service, we will definitely be returning soon!

★★★★★
December 22, 2023

Enjoyed dining in for the first time in a while, Lorissa definitely made it worth it. She helped out a lot considering with how busy it was and was always checking on us. Definitely would come back again especially with the great service we had!

★★★★★
December 22, 2023

Had the most amazing experience with Michael as my server. Such great food and a great man!!

★★★★★
Local Guide
December 22, 2023

I felt comfortable and relaxed. My dinner was delicious. The service was outstanding. The servers were all quiet friendly.

★★★★★
December 22, 2022

Jordy was great. Super helpful and sweet!

★★★★★
December 22, 2022

The bartender Claire always greats me with a smile and hands me my drink using my name as soon as I sit down. It makes me feel like I have just walked onto the set of Cheers. I have gone back every week for just this experience.

★★★★★
December 22, 2022

Claire is an amazing server with great legs and great service! Couldn t ask for a better experience! 10/10 would recommend

★★★★
Local Guide
December 22, 2022

Probably the best blue rare steak I have had cooked for me. Everyone always over cooks them. The chef there did an amazing job

December 22, 2022

June 17th for lunch . 3 people absolutely terrible service food was terrible. We like Sedona salad with chicken. When we finally got it , 45 min wait, MInimal dressing on 2 salads , no chicken on one, waitress said she forgot chicken, brought the grill to table znd slid chicken on top. Said only two waitresses. No host, and something about kitchen .. this was at 11.30 am on a friday.. When our 3rd person arrived. No host to direct had to search herself. We left without eating. Daughter had to search for waitress to pay the bill. . I was ready to j ust leave and 16 not pay. Also a lineup waiting to be greeted/seated We will not be back.

Local Guide
December 22, 2022

Food didnt taste as great as it has in the past. The Spinach dip tasted awful, the 7up was like water. Waitress only came to take order and give us the bill. No checking in, no nothing. Hostes wasnt very friendly, other waitresses talked to the hostes instead of checking in on customers. POOR customer service.

★★★★★
Local Guide
December 22, 2022

Had the hot dog on the menu and some drinks on the patio

★★★★★
December 22, 2022

Love having lunch here. Great Service, friendly staff, delicious food... What more could you ask for Want a waitress that is everything you want in a waitress? Ask for Julies section...

★★★★★
December 22, 2022

This place is great! Atmosphere is chill and cool the staff is also really friendly especially claire their bartender she makes a mean drink! Ps. Corporate get that girl some new shoes!

★★★★★
Local Guide
December 22, 2022

Amazin had shrimp Alfredo yummy. So much had take half home lol

December 22, 2022

Went in and got seated fairly quickly as there wasnt many people there. After sitting for 15 mins, several other guests entered and were asked for drinks right away while we were sitting there after 20 minutes without a drink order. Just walked out

★★★★★
Local Guide
December 22, 2022

Lunch was awesome. Good service, great food.

★★★★★
Local Guide
December 22, 2022

Service was really good food was awesome was a really nice Patio to sit on aswell

★★★★
December 22, 2022

This place is great if Claire is working behind the bar and waiting tables, without her this place would not be the same. When she s not there service is lacking! Food is good.

★★★★★
Local Guide
December 22, 2022

This experience was way better then I was expecting. Friendly service. But the food was well worth the price. The mushrooms melter with loaded fries fills even hungry teenagers. Would go again

★★★★★
December 22, 2022

Great service , friendly ppl and good food :)

★★★★
December 22, 2022

Great customer service! Kate was super friendly and helpful with our dietary restrictions. There are not a lot or options if youre a vegetarian. They sometimes will fry meat in the same oil as the french fries if the restaurant gets busy...

★★★★
Local Guide
December 22, 2022

Restaurant with outdoor space near Heritage Place. Pleasant welcome and good food.

★★★
Local Guide
December 22, 2022

Veggies and steak were cold, steak tough

December 22, 2022

Extremely poor service and cold/ disappointing food served an hour after ordering.

Local Guide
December 22, 2022

Horrible service and wasnt great to be honest , no care in preparation or appearance at all, didnt even take a photo as it was not special at all. We were not even offered desserts at all, draft was not that cold compared to others. More staff should mean better service? But not in this case, it was ok and thats saying just ok.

December 22, 2022

Never again, had a delicious meal at Kelseys in Midland, hence the choice to go to this restaurant in Owen Sound again. What a mistake!! Ordered two menus, had to wait half an hour for the food (the restaurant was almost empty). The fish menu was good but the steak was cold, the accompanying potato was brought fifteen minutes later. A second beer was forgotten and the boy who served us walked around with an earworm face. What a mistake to eat here, ruined our whole evening. Never again!!!

★★
Local Guide
December 22, 2022

Food wasnt anything to boast about, but was fine. The issue here were the flies. There was at least 5 of them at our table. Had to keep swatting them away off out legs and food. Was just passing through Owen Sound so I will likely never return.

Local Guide
December 22, 2022

Came in at 530 with a table of 7, no reso. half the restaurant was empty but were told they couldnt seat us.

★★★★★
December 22, 2022

Drop in to meet a Friend in Owen Sound! Clare was our server, she is very good at her job, she was very entertaining!!! Thank you

★★★
Local Guide
December 22, 2022

Got seated quickly but waited for quite a bit to get served. Might have been short staffed but saw quite a bit walking around. Once we got served, it was smooth sailing from there. Waitress was very friendly and food was good.

★★★★
Local Guide
December 22, 2022

Wheelchair accessibility: Lots of wheelchair parking spaces & easy access restaurant

★★
Local Guide
December 22, 2022

Staff was friendly but service was slow. Bathrooms were dirty and womens washroom had nothing to dry your hands with.The floor in the mens washroom was a giant puddle in front of the urinals. Considering we were there at 11:30 am I would think the bathrooms would have been cleaned and stocked for the day. Food was average. Worst part was the sour smell of old stale beer throughout the entire restaurant.

December 22, 2022

It s 12:39 on a Friday afternoon, and I Tried to order a takeout Cesar s salad and I was told that they were too busy to take any takeout orders!

★★★★
Local Guide
December 22, 2022

Wings were good and the beers were cold.

December 22, 2022

Disappointed, of the service. No one to greet us or seat us. Seated ourselves, server upset we sat ourselves, as a result our drinks took 10 to 15 minutes. It was not busy. The meal was good but took a long time to arrive. The bill took another 10 to 15 minutes to arrive, then the server disappeared for another 10 to 15 minutes coming out of the kitchen to take payment. It was very slow considering it was not busy.

★★★★
Local Guide
December 22, 2022

Nice dinner out. Very pleasant waitress. We pucked a busy night!

★★★★
Local Guide
December 22, 2022

Best place for the lunch time pint. Good eats and great people.

December 22, 2022

Do not waist your time never have I left three full plates of food on the table all three meals were stone cold

★★★★★
Local Guide
December 22, 2022

Good food, busy place.

★★★★★
December 22, 2022

Just got back from Kelseys and was a very pleasant. The waiter was excellent. I didnt catch his name but he told us he was originally in the kitchen. Im from Hamilton but will be back again

Local Guide
December 22, 2022

The place was empty. We waited far too long for our food. Half the orders were wrong and the rest were cold and gross. My husbands VEGAN burger came with cheese and bacon on it!! Yes, seriously!! Staff had tantrums because we wanted our orders made right and served hot. Two of 6 of us went without out meals as it was such a mess!! The manager, Kim, was wonderful and handled the situation with care. Took my replacement meal home only to find bacon that might have been bad. Another in our party order a burger to take home to her son. It turned out to be a fish wrap!! On top of it all you want me to fill out a survey. Which is primarily want my personal information, like income, who lives in my household?!!! I seriously doubt those things are unnecessary to resolve this issue! Vegetarian options: One option. Veggie burger.

★★
Local Guide
December 22, 2022

Food wasnt bad, but its a little sketchy looking. Could maybe use some maintenance and some cleaning- the floors and table were a bit sticky. Upon walking in, the restaurant smelled strange..like old seafood. Staff is friendly though.

December 22, 2022

I have never been disappointed with Kelseys before but tonight was awful! Waitress never checked on us. Took 30 mins to get appetizer and another 30 mins gone by still no food or a check in to see if we would like more drinks thanks for wrecking our date night.

★★★★
Local Guide
December 22, 2022

Claire was totally a 5 star experience at the bar. Went and was told it would be a long wait for food but she made sure we were taken care of. She was extremely personable, fun and made the visit an experience to remember vs just another night at a food joint. We will be back, as long as Claire is there.

★★★★
December 22, 2022

Claire was a good server and I had a good experience

★★★★★
Local Guide
December 22, 2022

Visited Owen Sound and the person went to meet took me to this location. Just had appetizers and it was really good. Service was good too. No complaints. Thought it was a little pricey but I dont usually go to such restaurants regularly so maybe the pricing is similar to other such restaurants.

December 22, 2022

Waited 15 min for our sever, so we left with one even taking our drink order. It wasn t that busy and lots of staff working!

★★★
Local Guide
December 22, 2022

Room was cold and drafty which resulted I our food cooling down to quickly before we could eat it. Nachos arrived at table 1/2 cold with congealed cheese, clearly it spent too much time under the warming lamps. One server suggested she would bring over some warm Chilli to heat it up. Needless to say, the got sent back. Place was way overpriced for what you got

Local Guide
December 22, 2022

What a joke

★★★★★
December 22, 2022

Our server was outstanding tonight. You got the best with Chase! Cheers