1150 16th St E Unit C1, Owen Sound, ON N4K 0A2, Canada
Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 120 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001.
I've been going here a few years now. Overall, it's good. The shawarma here is great. Unfortunately, the orders get mixed up often enough to warrant this 3 star review. The workers are kind and overall do a good job, but the order accuracy is lacking. I shouldn't have to check the food was made accurately to what was ordered. I'll continue going, because the food is good and the people are kind, I just have to double check each order to avoid future wasted time and frustration. Hopefully that too can improve over time!
The service was horrible. The guy who took the order was rude and seemed like he would treat you based on how much you are ordering and your race. Other staff has always been nice.
Tried the lamb dish. Disappointed. It was just food dumped into box. No flavor at all. Lamb should be delicious and have a beautiful aroma. This one failed. Won’t be back.
Order 2 ½ hours early and still wait 20 minutes for food, the food is excellent, the service is awful. I also reached out to Osmos as they mentioned in their response to my review, and never received a response. The issue was never "rectified"
The food is not cooked well and the chicken is hard to chew. Note that the restaurant workers do not respond to any word.
I recently stopped by Osmow's Shawarma in Owen Sound and was really impressed. The restaurant has a clean and modern atmosphere, and the staff were both friendly and efficient. The shawarma wraps were packed with flavor and had generous portions. I also tried the rice plate, which was perfectly cooked and paired well with the tender, seasoned chicken. The portion sizes are great for the price, offering excellent value. Even during busy times, the service was fast, which I appreciated. If you're looking for tasty shawarma in Owen Sound, this place is a must-visit. I'll definitely be back!
The service is fast. The team is very kind and cheerful. The food is very delicious; I really liked the well-seasoned schawarma, the crispy fries, and the garlic sauce was fantastic. Thank you!
Wasn't expecting much from the atmosphere for a 10 PM pickup on a Sunday night. The staff was helpful but the food missed a lot. Ordered a chicken shawarma box to go but 2 out of 4 (both ends of the wrap) were essentially empty and devoid of any meat. Just salad and a lot of hot sauce. Either I was given a smaller chicken portion size or Osmows needs to balance the recipe. After toasting the wrap, it crumbled more like a Mexican tostada or Indian papad than a hot saj bread. Not recommended.
Parth is amazing. Great service
Excellent food, service, and large portions!
Love the staff love the food Vegetarian options: Good Dietary restrictions: Good Parking: Good Kid-friendliness: Good
I just love this place due to delicious falafel wrap and the friendly staff . The manager Monak is very polite and always having a smiling face .
I eat here multiple times a week and it s never a disappointment or an issue. They have the best service and food in town!!
Great food. Parneet and chintan are good.
Fantastic service
Very good food, service and atmosphere Vegetarian options: Falafel wrap Food : 5/5 |
Man! The team is great! The food is absolutely money!!! Good job Osmows team!
Rahul and Nehal, i love this place a lot it has great food and everyone is so happy and it is a great vibe here i always enjoy the food here it is very delicious i look forward to coming here next time
best restaurant in owen sound.
Amazing customer care especially for the Georgian students
great service, friendly employees, modgul was very nice
Mogul is a solid guy
Prab made sure that my order was exactly what I wanted, perfect service and hot food. Great environment, friendly staff.
Workers and food are great!
Always good service
Dietary restrictions: Gluten free options Food
Food was bad. I always have from osmows shawarma. This is not authentic. Chicken was not cooked. And seating was bad and not comfortable.
Amazing food and great service
Very good customer service
Fast service and nice food
Osm food with customer service
As always amazing service. Just love it
I will be a returning customer. The setvice was wonderful, the environment was clean & organized, and the food was fantastic !!!
Food is average. Menu options are also doesn t make sense.
Quantity is not as good as like other Osmow s in GTA.
Me and my husband went to pick some fast food and we didn t order much but 3workers who were there helped with everything and were very nice. The guy that seemed like he was training also did a very good job. Also food is always good so i highly recommend!
Very good experience
Evrything was cold i paid 16 $ and i throw it because i dont wanna do the problem for 16 $... garbage
Got a wrap, it hit the spot nicely.
Perfect spot for Chicken on the rocks ..!
Chicken on the rocks and Greek salad. Good food and good price Food : 5/5
Great atmosphere with helping staff and delicious food
Pathetic shop
Though mentioned as 10pm closure and we reached at 9:30 pm and Baird showed as Open outside still they didn t take order and told they are closed. We came tired form Blue Mountain and new to Owen Sound and their hospitality was really unimpressive.
Totally unprofessional. They told us the restaurant is closed at 9pm when the Open sign was still glowing bright and it was supposed to be open till 10pm as per the hours. They are ruining Osmow s reputation.
Really Great to have this food daily. I always thank the team of osmows for thier great service and quality food which keeps it more overwhelming to visit this place again and again great food with great taste. Must try out this place!!!!!
Its better in the village in Odessa
This place is so bad. I really hope people in the area get to go to a better Shwarma place in the GTA as a reference . Every single time I ve come here the chicken is either undercooked and the wrap is always cold. Osmows as a chain is a great place but the ownership really lacks at making a good wrap. Be careful with the spice although I love spicy food the spice they use always gives me stomach problems.
Ordered 7 large wraps for lunch. I should have checked the bag. Got home to find 5 wraps. I even gave a nice tip.
This Osmows is by far better then rest of them, I tried The Barrie location I got sick, the lady was super nice and friendly, I d definitely recommend Wheelchair accessibility: Washroom
I am a regular customer here. I take food from here atleast 3 times a week. Today i ordered for a student meal plan and it includes a medium box and a drink. The quality and quantity was pathetic compared to when you order a regular medium box. The chicken is raw in some pieces and also the rice isn t cooked through. I have been to many osmow s but this location is least friendly and welcoming to people. Employees here tend to show a different approach to the people of their own community. I am telling this because i speak many languages and moreover facial expressions and gestures speaks loud and they were never welcoming to me. I wish they take this review seriously and work on it to improve the service.
One of the best places I ve ever been. The staffs working here are really friendly. Great service and excellent quality of food. I would certainly recommend others to here.
I ordered chicken on the rocks the chicken was delicious One of the best food store in town with best staff, cashier Sardar boy helpfull and humble
good service by turban guy was great experience
Good customer service, love philly chicken oz box great taste .
Great customer service poutine and pilly chicken is so great
Excellent food and great service. Open until 10 pm and happy to serve customers right until close. Highly recommend!
Employee are very polite and humble, Food Quality is Delicious or fabulous . Must Visit everyone.
Very good stafff
The behavior of the staff is so polite and sweet,and food is also the best.
Excellent food and service
Chicken shawarma wrap was fantastic. Excellent customer service. Would visit again.
Ordered Chicken on the rocks. Food - 1/10 Service -8/10 Rice was uncooked !
Great food and nice team
Nice service and tasty food
Nice food and service
Amazing food and super friendly staff
Great food! Amazing service!
Good quality of food.
Great service. I got excellent service.
It was an amazing service. I was super hungry and they made it real quick! Love their place and service! Recommended dishes
Fast service and friendly staff
I ordered a lamb shawarma from Osmow s Shawarma and I was blown away by how delicious it was. The lamb was tender, juicy and well-seasoned, and the pita wrap was soft and fresh. The sauce was creamy and spicy, just how I like it. The portion size was generous and the price was reasonable. The staff was friendly and efficient, and the restaurant was clean and cozy. I highly recommend Osmow s Shawarma to anyone who loves Mediterranean and Middle Eastern cuisine. It s one of the best shawarmas I ve ever had!
I always love Osmows. The best shawarma place I have ever eaten in Canada . I won t hesitate to put a review every time I eat here. I tried in a lot of locations and everywhere it was perfect. I would suggest whoever is reading this review to try at least once and I bet you will never regret . Thanks to Osmows thanks to urvi.
I really like the customer service of prabhjot and the food was very delicious. Definitely coming back
Good quality and good service
They serve very good falafel. I am originally from Egypt and falafel is an original popular food in there. Osmows falafel is as close as it gets to the Egyptian falafel/taameia
Very good service. Fully satisfied.
Great experience!!
Yummmmm and what a coincidence that hes wearing MY jersey #17
Always amazing food and staff to good and neat and clean food
Tried the mixed shawarma on the rocks with a side salad, very tasty
Good taste nice service
The food was really good and very spicy the people working there were so kind my younger cousin dropped his drink and when I went to tell them what happened they had already cleaned it up I was amazed. For a person who isn t from here this place made me feel at home
Food was awesome and delivery was pretty fast.
How are u even supposed to eat this? It completely falls apart and gets soggy every time. The fries were also way over cooked making half of them inedible
It was okay, nothing great.
Very tasty and fresh. I love it
I have ordered chicken on the rocks large with out pickels , they have added pickels.. the person started keeping less Garlic sauce, when i asked , the person was rude by saying it takes extra money.. ( they should provide sauce according to the quantity we order, its the same amount of sauce for all sizes) . There is no welcoming nature while taking orders. They speak in thier own language by giving rude facial expressions when customers are around . I hope the management should try to train how to provide customer service ( just not taking orders is customer service). I have ordered on 18th august, 2023 around 5:50pm. Please look for the person who has taken my order and Management should train him how to provide customer service.
Food is always fresh and delicious! Staff are super friendly and always get the orders right.
Everytime I am in Owen Sound, which is monthly, this is a guaranteed must have, amd is always amazing quality Chicken on the Greek salad
Always friendly and the food is good !!
I have ordered hummus several times. Their menu says you get 2 pitas. I always pay for an extra because 3 is not enough pita for the hummus. So I should get 3. They give only 1 every single time. Its very frustrating because I end up throwing out most of the hummus.
I really like the food from here. I always order it from here. The customer experince is really good. They all treat as like family
One of the best restaurants in owen Sound. They are providing very delicious and budget friendly food. The employees are also very friendly. Im very jubilant to write this. So strongly Recommend everybody to try Osmows...
Chicken was tender. Perfectly cooked. I don t like rice personally because differs from wat i have regularly but others will like for sure
Very good service with excellent ambiance. Love to come daily.
Always great food. Good customer service and food is ready quickly
This is the best Osmow s! I ve eaten at the London location and Owesound Osmow s is MUCH better. The service here is quick, the store is very clean and the food is great! What I liked best is that they do not over stuff the wraps with toppings like lettuce, that way the wrap is a good size and tastes great! This is my favourite spot and I will always return!
Outstanding service.
Shawarma was good, the first ever spicy one have eaten.
First time ever trying Osmows and couldnt be more disappointed. Ordered for delivery and only received half of my order, no pita for the hummus appetizer even though I ordered extra I received none at all, completely missing one wrap. What was delivered was freezing cold.
Great shawarma and fair price
I have eaten there several times and really enjoyed it! Also I really like that the Owner/Manager actually reads the reviews and responds . Rare in this day in age . No matter what you say about this place you have to appreciate a person who is really concerned about his customers and his reputation.
Good food, a bit on the slow side
Great food and helpful staff. A nice healthier alternative.
Long wait. Bad service. Even worse food. Seriously, how do you mess up fries?
i bought 2 medium chicken shawarma on the rocks with extra scoop of chicken.. they charge for extra scoop of chicken but they didnt put chicken in the shawarma neither they put any sauce properly ....very bad experience
I found the rice and chicken saj wrap bland.
lamb shawarma is Delicious
Getting osmows after grocery shopping is becoming a ritual for us and I havent had anything on their menu that Ive disliked yet. This location is clean and the staff are usually on the ball.
Its ok not terrible but its okay not a bad place to go for $14
good service, good food
Tasty,healthy food.
Ordered food from here. App said it was delivered but it wasn t. Tried calling the store at 845pm (15 min before store closed) and my calls went straight to voicemail after ringing only 3 times. I m not gonna be spending my money here as well and I will let friends and family know that there orders may go missing when buying from here.
Average Shawarma, though the lamb is the best over the beef and chicken. Chicken always has gristle in it the 3 or 4 times Ive been. Ive never actually seen them shave the meat off the rotisserie even though that is how its always done at every other shawarma restaurant Ive been to both in Canada and overseas. I think even this small change could help improve the quality of the food; that and getting better cuts of meat and trimming it properly. A very average middle eastern restaurant. Nowhere near the best, even in the area.
Friendly staff, food was great!
Worst Osmows I ve ever been to. Do NOT go here. I have been to osmows many times but this one specifically has given the lowest quantity I have ever seen MORE THAN ONCE. Do not go here, go somewhere else.
Great food, get it multiple times a week. I only have one issue, they claim the put onions and tomatoes in the chicken/beef rice shawarmas but I never get them. There has only been a couple times where Ive seen them in my dish. One time I asked for extra tomatoes and onions and they said they already put them in. The dish still had traces of them. Still a solid 4/5 though.
Food is always tasty and fresh.people are friendly and the prices are reasonable.
I have tried 4-5 different locations but their platters are the best amongst them all.
Always tasty!
Really yummy and good portions. Pricy for fast food though
Great food
Clean, fresh, and tasty. The staff is lovely. Bathroom is accessible.
Good Mediterranean place offering usual suspects (shawarma, meat over rice/fries) etc. The food was good, portions felt enough as well. They have discounts in some items for the students as well.
Really amazing food and hospitality, staff are nice. Highly recommend
Excellent, the students special is an amazing deal. If you like it HOT and are going to love it more!
Omg first time ordering and so yummy!! I can definitely see myself returning more than I should be lol
So upset the portions were small and the rice was uncooked smh
One of my favs,friendly staff,flavorful & yummy food!! (Daily special,chicken shwarma on rice with salad)
They chicken was too dry, Serving was small.The essence of Shawarma is parsley, there was no parsley. We expected good quality food becuase Osmows is a popular food chain but unfortunately it was a disappointment.
I would say it s average chicken shawarma. It s strange that they don t shave the meat off the rotisserie. I had never seen this ever at any other shawarma restaurant. Kindly don t do this and shave the meat off the rotisserie directly. Other suggestion is to add more vegetables and give customers the option to put the vegetables & sauces they want. The good thing is halal and they do have a small,decent sitting arrangements with ample free parking in front of the place.
Osmows food is good, but this location in particular just does not get the orders correct my orders have been made wrong both times I ve gone here and I ve heard the same from others. I ve never had these problems at other osmows, the training or something is inadequate at this location. This is pretty unacceptable and potentially dangerous when it comes to serving food. If you have food allergies or sensitivities I d steer clear of this location.
Always solid and the staff are friendly
I highly recommend. The dishes are very well packaged, very delicious and they have a good quantity.
Chicken Shwarama was great! Fatoush salad was fresh! Service was friendly and quick! Vegetarian options: Falafel was warm and delicious too according to my sibling!
Chicken shawarma is the best!
Food is super good
Great food, amazing service
My entire order was incorrect. $20 order, and it doesn t even taste good. The only plus is that the fries were fresh after I went in to try to correct my order.
Something different than a burger. Very tasty.
food was good, service was fast
Delicious food, excellent portions, super nice staff that work hard and aim to please.
Made my take out order over an hour earlier then I asked and when I didn t pick it up they closed early and didn t let me know. Just embrassing customer service. Do not eat here
Very delicious. Good size. Fresh
Amazing as always. Never regretted to go any of their locations. Fast and friendly service.
Had Sunday special. Very good. Asked for medium spicy. Wow. Maybe should have gone less. My problem, not theirs. Plentiful with the rice (rocks) and Farnoush (?) Salad. First time to an Osmows and Ill come back again.
The best dinner . Bed of rice and chicken sitting on it, are superb. The guy named Nehal always contribute in making it more delicious. Thank you for satisfying my taste buds.
Friendly staff and quick service. The food always tastes fresh and amazing. On the rocks is my go to favourite Vegetarian options: Options for no meat or falafel Parking: Lots of parking in the plaza Wheelchair accessibility: Automatic door options, spacious entry, curb accessibility into building
Great taste ..must visit shawarma place in owen sound ..
I was originally a fan of this location however my last 2 visits have changed my mind. The last 2 times I had barely any sauce in my shawarma unlike before. Also, questionable food hygiene practices (friends coming in leaning over the counter talking to the employees preparing food....talking directly over food being prepared, going behind counter, etc.), I saw one worker drop fry packs on the ground and then USE them, employees using the cash and then preparing food with same gloves, etc. My last visit I ate and became very ill.
I always stop by at Osmows after Work. After having a long day its my go to food.They never disappoint me with their food. Always fresh and staff is super energetic. Food quality is Superb as always at Osmows.
Different Taste
This was top notch! Clean restaurant, nice staff They made my food with care and it was tasty Big fan of this location
Service is amazing, the employees are very nice and the food is great!
Great food and fast service
Absolutely amazing food, fast and very nice people. A must easy at in Owen sound!
Stopped here during a late night drive. Quick customer service & generous helpings. Took the shwarma & falafel wraps with poutine.
Got the chicken on the rocks n the riz wasnt even cooked ,they are rude n very dirty! Horrible place !!
Ordered two chicken Shawarmas which were unreal however the falafel on rice was not good. The rice was very undercooked. I wish the staff tried the rice a it was inedible.
Been a few times so far, and loved it! Keeps being amazing every time
Ive been to osmows in Waterdown, Burlington, and Toronto. This one far surpasses the others which are, okay. Owen Sound location is excellent.
Food is okay. Meat is very oily and so is the rice. Ask for sauces separately as the garlic sauce is also oil-based and the meal can quickly become very greasy. Salad is consistently wet. Will continue going though as shawarma options are limited in the local area
My go-to for lunch whenever I go shopping in Owen Sound. The staff is very friendly and the food is consistent and always good.
Wish the chicken wasnt cold.
The lamb Shawarma is great
Very good food.
Ive eaten there a couple of times and loved the food! The different choices are excellent and the portions are generous. Today I took my husband and he really liked it. The staff are great as is the food! We will definitely be back.
Order was messed up, chicken was low quality. I didnt even make it through a 1/4 of my meal before I stopped eating it because I couldnt stomach it. This was easily my worst experience with any form of take out/restaurant service Ive had.
Today was my first time trying Osmows and Im so glad I did. The chicken shawarma poutine was fantastic! Definitely be back again. Of course I went during the lunch hour when it was busier, but still didnt have to wait too long!