New Star Restaurant in Pembroke
601 Pembroke St E, Pembroke, ON K8A 3L7, Canada
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Love the food and customer service! Polite staff, peaceful eating and great seating. Comfortable place to be
I was disappointed with my order. When I called for take out, the lady said 35 mins because I am busy. I was good with that. I got there and there were 4 people in the entire restaurant. I thought that was odd after her telling me over the that she was busy. Picked up my order, opened the bag when I got home only to see they don’t put the sweet and sour sauce on the chicken, in fact, there was no sauce in the bag. I was also disappointed with the wonton soup, tasted different, not like any wonton soup I’ve ever had anywhere else. My point is, she said she was busy and clearly didn’t check the order to make sure everything was there. Not ordering from there again.
You know it's a well run restaurant when year after year it's the same owner and the same staff. The food is as good or better than at the old location. Thank you John and staff, keep up the good work.
Incredible service. Owner was super friendly. Staff were nice. Food was old and hard. Best thing was wonton soup. Nicely decorated, clean, etc.
This is a difficult place to review because the quality of food is all over the place. The buffet just doesn't taste the greatest... the Wonton soup has nothing in it, the various meat options are tough, and the desserts seemed stale. When you order takeout, there is clearly more care in the dishes. Not only do they taste better, but it's almost like it's a completely different item. Eat the buffet wonton soup and then order one for takeout and you will see the difference. Thank you for dinner.
The best Chinese buffet in Pembroke. There are only really two, but nevertheless, this is the better one. I was in town visiting a friend, and live about 4 hours away. This place is better than the Chinese buffets in my town too, so genuinely pretty good. Wide selection, large spacious dining room, quick table service and turn around, and a fair price. Will make a point of going everytime I'm up that way.
Went through Pembroke a few years back and stopped here for their Lunch Buffet. It was reasonably priced, staff were really nice and the food delicious. If we are every back in town, we will stop in!
New Star Chinese buffet restaurant offers a wide variety of dishes from Chinese cuisine. The restaurant usually has a casual and relaxed atmosphere, catering to local residents and visitors. The buffet setup allows customers to choose from a range of appetizers, main courses, and desserts. You can expect to find popular Chinese dishes such as sweet and sour chicken, General Tso's chicken, beef with broccoli, fried rice, lo mein, and various stir-fried vegetables. Additionally, there may be options like egg rolls, dumplings, and soup. The owners of New Star restaurant often strive to provide affordable and satisfying meals, attracting diners who enjoy the convenience and variety of buffet-style dining. While the ambiance may be modest, the focus is generally on the flavors and diversity of the food. I highly recommend this new location of New Star located on Main Street in the middle of Pembroke. Available for takeout & dine in.
Fantastic service , buffet with great variety , fresh and hot , excellent quality
Great food and pleasant staff
Great staff, great food and extremely clean! We do take out regularly. Highly recommend. My favourite is the Singapore Chow Mein.
Amazing!
Great food, great service.
Nice little spot. Was just fine for the most part. Coukd be cleaner in washrooms.
Excellent customer service and very clean restaurant, but unfortunately, the food was not so good, maybe its because it was the end of super time so the buffet wasnt fresh and was almost empty for certain foods choices.
This place is hit and miss. My last experience was terrible. Voiced my issues onsite and was left feeling very unheard. I m sure so many would agree about hit and miss. You can do better Newstar!
Enjoyed the lunch buffet on a Thursday. The food was exceptional! The pepper chicken was very flavourful and the egg rolls were the best I ve ever had! I look forward to my next visit.
Be aware that delivery is cash only. Have never heard of such a thing in this day and digital age. Especially when the menu is pretty expensive.
This is a good buffet. The service and food are very good. Not too much salt in everything which is nice. The deserts could be better.
Friendly staff. Willing to help where necessary. Dietary restrictions: Not very gluten free Food : 5/5 |
The food was awesome as I have come to expect. Never been disappointed by the amazing people that run this restaurant.Actually a damn good deal for buffet even in todays overly expensive world.
Kind and courteous staff. Very good selection of buffet items. EXCELLENT value for the money! This is now my go-to Chinese restaurant anytime I visit Pembroke. These guys are great!
We arrived at 5PM to find cold food left from the lunch buffet. The chicken balls were mostly breading and the meat inside was dry and tough. The French fries were like leather. The egg rolls and spring rolls were the worst we had ever tried. Two people went home with headaches. The servers did not take away empty plates. We would not recommend this restaurant.
The food was amazing.
Friendly staff and great food. Huge selection to choose from on the buffet. We regularly get take out as well. Highly recommend
Great food, owner very nice
I am Vegan and love that I can get such a great variety of food. Its always tasty and I can eat almost anything I like! Also very nice owners.
Omg food was not fresh, Salty salt, salty. It was just disgusting. Its definitely not worth the 20 dollars
New star? You mean no stars.. because giving a 1 star review is generous.. all of the food is honestly dog water, dirty barnacles, fish paste etc you get the point.. its gross in all categories.. smell, texture, flavour (when its present), appearance and quality all completely miss the mark, even going in expecting a lower standard based on first glance at the generic display of buffet items, you will be astonished to realize the food couldn t have been worse than your most disturbing nightmares, i would rather spend my 50$ at the chum bucket ffs, all jokes aside the food is hot garbage, side note.. the egg rolls tasted like black licorice for some odd reason which was beyond disgusting, ***DO NOT RECOMMEND***
Fresh food, reasonable prices, great service.
We knew this was my mom s go to place for Chinese in Pembroke so when it came time to feed the crew at her 80th birthday party, we chose New Star. What we didn t know was how well we d be treated (the owner is fantastic - he helped us with the menu AND saved us money!) and how good and hot the food would be! (the Lo Mein noodles were the hit but it all was delicious!). If you re in the Valley and have a craving for Chinese food, look no further than New Star!
Just ok.. goodies were all stale. Dont plan on going back anytime soon.
No good
Very friendly service. Food was great, good portion sizes too.
Was ok for the price. A few items were not replenished when we made a few trips up. All in all its a good buffet for the price.
Being as we get our Chinese food for new years eve the restraunt is super busy but they keep their word on when our order will be ready.call super early because new years eve is usually 5-6 hours behind but its worth it.
Always a fresh buffet with friendly staff. Great food and reasonable prices
Excellent fresh food and service is top notch, the owners are always giving customers and food 100% and they are very friendly too, it s our go to place when we re in Pembroke
Not as fancy as a Mandrian, but has great prices. All you can eat for $21.95, good selection in the buffet.
I enjoy the take out and buffet. Always great food and service!
I was disappointed to see 5 empty spots on the buffet table. Two times , I was told there were replenishments on the way. We left after 45 minutes, and there were still 2 of the 5, empty. Food was not up to the standard which we are accustomed to at this restaurant.
Kid-friendliness: My son will only est there for Chinese he loves it
I tried their dinner buffer. The food was tastes good. But not much selections on buffet. The staff behavior is very good and place is neat and clean. The price also reasonable.
The staff are wonderful and friendly. Great food and came here frequently, but now it costs $30 for supper with tax and tip. I can go to a sit down restaurant such as East Sides or Finnegans and be served a great meal and dessert for that. Yes, food costs have increased, but a self-serve buffet has traditionally been slightly cheaper. Their overhead is decently lower than a regular restaurant as you do not need as many servers, and they are not continuously open for service throughout the day. Too bad, I just go alot less and they make less money, and Im sure there are others who feel the same.
Very great the food and service .
Very good service and friendly atmosphere the food is fantastic
New location looks good
1st time going to the New Star Restaurant. Its a nice restaurant, Great service, Good price for buffet and the food was VERY good.
Love the new space! Very friendly staff. Even my 6 month old loved it.
The food, when it was available, was good. Unfortunately many of the bins at the buffet table were empty on each of 4 trips to the buffet. We continued going to the buffet hoping to get the dishes that had been empty, with no luck. The restaurant had just reopened in a new location, so hopefully they were experiencing growing pains. The $22 per plate cost was not justified given that we were repeatedly unable to fill our plates because of the empty buffet table. We were never able to get over 1/3 of the dishes that should have been on the buffet.
So friendly! And buffet was always full and fresh.
The service is fantastic the food is absolutely awesome. Vegetarian options: There were a number of vegetarian options. Each was quote delicious point Parking: There is a lot of parking.
Great restaurant! New location. Everyone loves the buffet options. As a person with dietary restrictions it is harder to figure out what I can and cannot eat. Luckily I dont have an allergy but just an intolerance so if I thought the dish may have gluten in it, i just stayed away from it.
Great service and very friendly. Food was hot and fresh.
Amazing fresh food and great service.
This is just my opinion. You can put lipstick on a pig and it still is what it is. If they did not practice cleanliness in the old spot why would they change. For me I will never go back. P
way better now in a new location. food nice and hot. good service. suggest opening 15 min early for 1 hr lunch people. Food : 4/5
As usual a great place to eat but they could use more help re servers
A decent buffet at a decent price. The host and server were personable & friendly. Id go back!
The food was delicious the staff was extremely friendly and kind the price for the buffet was good , it was our first time here on our date night we were satisfied and we will return in the future
Singapore noodles are to die for
Good food, but as others have mentioned. If you are going for the lunch buffet that starts at 12, dont expect all the food to be put out until 12:30.
it was my granddaughter birthday...
Great fresh food Friendly service New place lacks a bit of decor Windowsills needs a good wipe down
It was a good experience, and their selection for buffet was very broad. Also, at the same time, I was able to get some plain rice to finish off my meal.
Great service and wonderful food
Had the chicken fried rice and found it to be incredibly bland. Only chicken and rice, no veggies or egg. The only flavour was the immense taste of salt. The fortune cookie was stale, never had one so bad until now.
New Location is just Great!!! Always hot and ready and delicious!!! Food : 5/5
Very clean and tidy.
Vegetarian options: They have alot and so good Parking: Location is good Food : 5/5 |
Very tasty and neat. Well attended when we were there.
Friendly and pleasant staff, great service, nice selection of food.
Excellent food, as always! Ty
John and staff are very accommodating and friendly, excellent service and amazing food.
Did not enjoy the food. Wait staff very friendly and kind
Great food, amazing top notch service!
Fresh veg and meats, nicely prepared, and attractively presented as a buffet. Wonton soup was tasty with large pump wontons. It was obvious from client conversations with the owner that he knew most of the locals and they were regular repeat customers. Highly recommended. Buffet was low $20s
Food was, at best, lukewarm. The egg rolls were a cold, mushy paste, and the battered shrimp were inedible. Twenty dollars a person was too much.
There food was amazing
Great place to eat. Staff is Second to none. If your looking for a buffet this is the place. Would recommend if you live in pembroke or just visiting. Food
This wasnt good at all! Waitress tried to be nice. Way over priced! Didnt enjoy it at all. Should have stayed home and saved my 100$
The food and service is always excellent The place is also very clean . We have eaten in and also done take-out and always been happy with food and service
Fast friendly service great taste
Great fresh food and service!
Amazing food and service. Very friendly staff
Service is always prompt and food is great!
I love this. Place number one in Chinese food
Quite ordinary in terms of quality!
Nice selection of Chinese food on the buffet. Good price and very friendly staff.
Buffet was good. Had sanitizer and plastic gloves to wear to handle spoons which helped ease fears
Delicious food, amazing friendly service! One of my favourite places to eat!
Great food and great staff. I never have a bad experience, considering the price point of their buffet and takeout. Still great!
Excellent service and great food.
Awesome food , great service from John and his team. Always big portions, and fresh food . Thanks New Star incredible
Delicious offerings, amazing service and average pricing. Looking forward to the new location for a better dining atmosphere.
Picked up take out tonight. So delicious ... vegetable fried rice (incl cauliflower, etc!), Almond Soo Guy chicken, beef and broccoli. Picture shows remaining food, yummy leftovers.
First time for take out, success, will order again! Real good, large portions Fresh. Was ready in the 20mins as stated
This is a family favorite. The wonton soup broth is better than any Ive had elsewhere. Really great variety on the buffet, friendly and warm atmosphere. I guess the building is dated, but Ive heard they are moving locations soon. I hope the cozy vibe continues!
Always great food
Wow wish I had checked this place out long ago. Egg rolls and spring rolls are very tasty as is everything else we had. Awesome meal. Good price good food good service. Thanks
Food is fantastic and very friendly service..
My wife and I usually order the the dinner 3B just so we can have leftovers. Lots of great food. Love it, not one complaint for the staff or the food. Just wish they would make ginger beef lol.
All Ways good and fast service
Some of the best service and the best sesame chicken ever! You can actually taste the layers of flavor, Rather than just a sweet sticky sauce. My relatively picky daughter ate everything
If you like Chinese food, this is the place.
Oh my God if you like Chinese food and youre in the Pembroke area this is the place to go.
Pretty good
Very good food and service thank you
Very disappointed! Rice tasted like heavy smoke and the lemon chicken was not lemon at all. Called to complain and we were only offered more rice. My husbands birthday supper was ruined. We wont be back!
Dont waste your money. Service was terrible for takeout, was not checked on once. I was advised 15 minute wait for a single order and took 40 before the waitress stated they were packing my meal. The chicken fried rice is oil and soysauce with chicken bits, sweet and sour chicken balls are 90% dough, and chicken chow mein contained no flavor. I could have done this at home and probably do better!
Best buffet in Pembroke
Best in Pembroke!
Affordable Chinese restaurant in the region but the rice and vegetables in sauce were lukewarm, the restaurant needs renovation
No thanks - smoky greasy taste to rice, chop suey and chicken balls - will go elsewhere next time - fast n friendly service though
Fresh good selection well stocked buffet. Place was full but never a lineup .Great taste.
Great food, great service
Fantastic staff and amazing food can t go wrong with this restaurant!
#1 is great. Very tasty and filling. Excellent pricing. Veges taste fresh. Will be going back
Despite the looks of the restaurant inside and out, the food and staff were amazing!
So good! Must have upgraded the desserts, because tonight they were perfect. Food perfect, busy but service fast and friendly. Treated with respect. New years, was one of the best nights at new star, keep up the great work. The flavour was on point tonight. :) yum.
Food is hot and refreshed often. A couple good dessert at the end but they are hit and miss
Greatest won ton soup
Excellent food and service
Love this place
Always very good with great service.
Good food ...reason for 4 stars could be a bit cleaner and modernized
I always eat too much here
Good buffet
Decent price for all day buffet. We have ate here a few times. Of course it is best to go at a busier time, more buffet options. Very tasty food. Staff is friendly
Decent selection for a good price
Super fresh food, always refilled when getting low and always served hot.
So good! Get that buffet!
Great service and great food.
Awesome love it there
Yum.
never had a problem with this place...taday well..everything was old....not stirred...2 items in buffet had been in steam table so long it was burnt to the pan...fried rice was crunchy...i love this place and very disappointed..we mentioned our unhappiness and was only givin a blank stare..this happoned just before 1 pm...so there should of been fresh food still coming out...but no one touched the buffet.....
The food was cold, and was only changed after I let them know and it was during a super rush. Not satisfied with the food, some of it was good but majority was cold.
Like this Chinese. They are best in Pembroke. Only drawback is their buffet gets depleted quickly and sometimes are slow on the fill up. Good food!
Its been my go to for buffet Chinese food for many years. Friendly and tentative staff always busy at meal times. Its an older facility but great food.
Disappointed. The place was dirty and a lot of the buffet options were left empty for the entire time we were there.
Popular place in pembroke
This is the only Chinese place that I will eat at the food is absolutely delicious and I know the owner personally. The staff is always very friendly.
Another great meal
Excellent food and prices. Live this place.
The food is meh.
Great food and service. Lots of parking. Senior discount.
Excellent food
The buffet was excellent, and priced very reasonably, and they have freaking onion rings! Its not top shelf chinese, but pretty freaking delicious for all you can eat.
Really good service and good food
The BEST Chinese food in the Valley!
Great food great prices excellent staff !
We had a delicious dinner buffet at a reasonable price loved it.
Well, not my favorite.
Good food served buffet style. Excellent value. 2017 - update- Remains an excellent value. Food actually has a different taste between each other Dec4/18- Remains a good value although the price seems to have gone up.
Air duct or vent on the celling are dusty you would believe it. Not acceptable for a Restaurent at all. Dont you realise you have open food right below it. Were not in the city that s for sure. 5 stars lolll
Prob the worst buffet Ive ever gone to. Slim picking, either bland or too salty. The fruit is canned fruit, you can def tell. We will never go back