Dairy Queen Grill & Chill in Pembroke

AMAZING FOOD.

Great place to go with friends & family!

Great staff, and very busy for game day, but on the ball and incredibly polite! Not a fan of the blizzard I ordered [ picnic peach] but I know for next time

Never had a bad blizzard...

decent food for affordable price Wheelchair accessibility: bathrooms are NOT wheelchair accessible Food : 4/5 |

The young ladies that I spike to were friendly and chatty They fixed an issue with no complaints, and they had great smiles Food

Fast and friendly

Server didnt flip my blizzards, so I requested the free Blizzard on my next stop, she refused it and said theres no way Im flipping that. It was already sooooo melted. Still a great place. But a little upsetting

My aunt lives Dairy Queen. The service was great. Icecream is always the same, who doesnt like soft serve.

Fast friendly quick service.

Wheelchair accessibility: Yes Food

Wheelchair accessibility: Wheelchair accessible. Food

Friendly professional staff, delicious mushroom burger, fries, onion rings and a 1 liter of ice cream. Although I did take out, very clean, comfortable seating for one or two or families.

Friendly service.

My daughters love it

Drive through is fast

Never had a bad experience, best service staff around. Great job, thank you.

Had a blizzard and it was loaded with cherries and chocolate. Probably the best Ive had ever.

Friendly staff but this is the second time I ve paid to have something extra added to my blizzard and they ve forgotten. Love wasting my money!

The food was very delicious and good. The service was excellent as well.

The free dilly bar website did not work

My boyfriend and I waited for 25mins at the speaker before someone took our order, when they only had one customer infront of us. Not pleased with the wait time personally I think it s a little ridiculous.

Food line was unorganized. Orders were mix matched and we didn t receive the drinks we orders. The portions of the meals we paid for were small and pitiful. Food tastes pretty good but not worth it for us. Very disappointed

Great food and great service.

The best tasting flame burger.

Very friendly and professional good customer service

Not wheelchair accessible & staff were very rude when a member of our group had an emergency & needed to stop at the closest washroom (we were already here) who is in a wheelchair. Not only was it hard to get inside the restaurant, but the restrooms as well. Staff kept checking on them while gossiping & making rude remarks & comments. Very unacceptable. Would not recommend this location to anyone. Thank god we are just passing through the area today. DQ should be ashamed of themselves. Terrible.

Want to charge extra for ketchup after paying over 15$ for a combo?!?! Thats nuts!

Ordered a small blizzard and a chocolate fudge Sundae. Bill came to just under $13 with taxes. It was quite expensive for the sundae and not worth it. Will not go back for that. Washroom is tiny and not accessible at all.

Worst burger ever. Dry, cold and bland.

Great place to eat and their ice cream is always great.

This is a dated location. The servings were small for the price. But the sunday was good.

Was incredibly disgusting watching the person making food in the back wipe their nose and face repeatedly without washing their hands or wearing gloves. Numerous flies buzzing around. The chicken strips I got were very old and dry and the fries were clearly old and refried, way too much salt. Low standards and no customer satisfaction.

We went through the drive through because I had my dog in the car. I Ordered two chicken strip baskets one with sauce and one without sauce and they gave me two DRENCHED chicken baskets it got all over the bag. I asked for buffalo as well as a sweet and sour but instead I got two flamethrower sauces. Plus we ordered two blizzards and they didn t flip it up side down. Just seemed uninterested in their job and were just trying to rush us. It s pretty obvious that they don t care about their customers. First time going there and I won t be back.

Its a dairy queen! It has ice cream, what more can one say?

Very expensive to eat, poutines however are awesome.

Best ice cream treats

Dairy Queen in Pembroke: Cool Treats, Warm Atmosphere, Slight Room for Improvement Rating: (4/5) My recent visit to Dairy Queen in Pembroke offered a delightful experience overall, marked by a welcoming atmosphere and tasty treats. However, a slight drawback was the temperature of the food, which, regrettably, wasnt as hot as one might prefer. Variety of Treats: (4/5) Dairy Queen in Pembroke impresses with its diverse menu of treats, from delicious ice cream creations to savory food options. The variety ensures theres something for everyone to enjoy. Friendly Service: (5/5) The staff at Dairy Queen were exceptionally friendly and accommodating. Their positive demeanor contributed to a pleasant dining experience, creating a welcoming atmosphere. Clean and Well-Maintained Environment: (5/5) The cleanliness of the establishment was notable. The dining area and facilities were well-maintained, enhancing the overall ambiance and comfort. Food Temperature: (3/5) A minor setback was the temperature of the food, which wasnt as hot as expected. While the flavors were enjoyable, warmer food would have significantly improved the dining experience. Value for Money: (4/5) Dairy Queen in Pembroke provides good value for money with reasonable prices for its offerings. The portion sizes and quality justify the cost, making it an appealing choice for a treat. In conclusion, Dairy Queen in Pembroke offers a friendly environment, a variety of treats, and good value for money. While the food wasnt as hot as desired during my visit, the overall experience was positive. With a focus on temperature consistency, this Dairy Queen has the potential to elevate its dining experience further. A four-star rating reflects the overall satisfaction with room for improvement in the temperature aspect.

Got ice cream the other day for lunch and they gave me the wrong blizzard. There was a girl in drive thru the entire time at the window. As I knocked she continued to ignore me for 15mins.. then eventually sent someone else to the window to help me. ~Was not impressed

Food was hot. Blizzard could be mixed better but thats classic DQ.

One of my fav places to eat in or grab take out. From childhood this place has always been a treat! As their slogan suggests..Its Fan food not Fast food! Staff here always seem to be happy bright and cooperative. Always willing to get your order right and if by chance they dont the managers provide free replacement or discount now and free on your next purchase. Amazing! Love that!

The ice cream comes we ordered were so delicious on a very hot day. 32°C. but the restaurant has some logistics problems. We missed the order microphone. A delivery truck come to close to our car then the driver kept leaving a door open in front of our bumper in the drive thru lane. The staff was prompt and efficient.

Thanks for making 2 different sundae sizes for my kids, and your friendly (sarcasm) service that came with it was truly appreciated

Food is pricey but its 100% worth it. All the food at dairy queen is an absolute 10/10. Always new items on the menu, seasonal summer blizzards, and staff there is relatively kind.

Great spot..super friendly staff..very clean.

This time my order was screwed up royally.Requested onion rings instead of fries...forgot... requested s&s dipping sauce... forgot.Service was friendly but no attention to detail.Better luck next time.

Love the food for fast food standards,price of meals are good for what you get .Didnt get full five star due to price of ice cream cake 25.00 dollars for round 10 cake to pricey for but they got to make money

Great friendly service

Good ice cream

Great friendly staff. Very clean and bright. Even the outside tables were clean and inviting.

Amazing and friendly staff

Beah

Fries weren t cooked and still crunchy and didn t put any of the 3 extra toppings I paid for in my blizzard. When called on it the manager lied and said she watched my order being made. I m not one to complain at all but the prices of things these days, I can t afford to be ripped off and then lied to on top of it. I get people have bad days but I don t appreciate being told I m imagining things. Very poor customer service

Bit of an order mix up

Ordered a custom cake for my wife. And left it in thier hands. Picked it up next day and its even better than I expected. Got a few laughs from the staff. It was enjoyed by all that attended.

Great friendly fast service

Very good ice cream. Lots of parking. Drive Through. 3 tables with umbrellas outside.

Great place to get cool treats on a hot day

Burger was tasty but dry

I ordered a Banana Split Fast Friendly Service

My meal was fine, but my husband got the completely wrong burger. He ordered a triple flame no tomato. The burger had two parties and tomato. Maybe if the staff stopped talking about tv shows and learned how to read the burger would have been done properly!

We had a fairly large order. The server was very friendly and polite. Our food was hot and nothing was lacking!

Always consistent! Parking: Lots of free parking. Recommended dishes

Desiree, the manager, is fantastic!! She is incredibly personable and greets every person that walks through the door with a smile. She even mentioned that she had a coupon we could use for our blizzards saving us over $5. An employee like this is so valuable and so hard to come by nowadays. Thank you for the amazing service Desiree!!

Got a blizzard in drive thru and was soupy when I got it also asked for extra toppings and definitely didnt get that when I was chagered extra. Not impressed with the service

This is my favorite DQ in Renfrew. Its in need of bulldozing and a new build but they always work their butts off here. Its a cool retro location.

Me and the wife went tonight for a quick bite, wife was really excited for her ranch even ordered extra, received no ranch and an angry wife thanks .

Tried the new skor, brownie, Sunday looking thing, last night Delicious! Better than the skor blizzard, i tried today, Ha.

Friendly staff, but oh my gosh the prices for what you get. I cannot believe it.

What can I add to a fantastic chain both petawawa and Pembroke always have ice cream cakes a few weeks ago our daughter turn 16 and yup DQ was on there game. Great soft ice cream at the drive through.

Very pleasant customer service.

Twas good as it always is good food,good staff

The ice cream is 5 stars and the fastfood is 3

Im happy quick service

Good polite service.

Drive thru order was smooth and correct.

They have awesome products worth the price and quality. A must for dairy products fans.

It was closed for Renovation.

I ve been going here for over 10 years and have never had an unpleasant experience!

Always great service

Love the Blizzards

Quick and friendly service

Good shakes and smoothies

Fast friendly service and great food

Absolutely the best DQ around!! I know Ive tried others and nothing compares to Renfrews DQ. Its the BEST!!

Had a crispy chicken sandwich combo, it was perfect, delicious. Then a litre of soft serve with cones to bring home, cant get more perfect, yum!

Very disappointed our order was totally wrong.. For $67.00...

We can eat hamburgers and ice cream!!

Love the burgers from DQ and great icecream

Good stuff

I scream for ice cream

Never had burger and fries from here. Lunch was great, fresh and full of deliciousness

Good food and great prices dont have to break the bank for a quick lunch

Tastes like dairy queen.

Quick and clean

Yummy

They make a great banana split!!! All food is good there. Favorites include misty freeze(a slushie with soft serve in it ) awesome and also milkshakes ,floats, and ice cream cakes.!!

If you like ice cream..you will love this place...we always get our cakes here ...delicious ice cream cakes...Mmm Mmm good

Its really exspensive but its worth it .

Kids love the ice cream cake and the decorations were great.... even though we asked for something they had never heard of! The Blippi cake was great!

Nice food

Perfect for kids bday cakes

Nice ice cream

Ice cream was melted by the time we got it

Customer service was great. Lineup was super long, but they kept it moving.

For being so close to close the customer service was great.

Love the ice cream sundaes and banana splits, theyre fun, yummy summer foods!

Cant go wrong with a blizzard in the summer

Food and service were great. However not one employee was wearing a mask or any other form of physical distancing

Its Dairy Queen. If you dont like it, you probly eat pineapple on pizza as well.

Its DQ

Quick and friendly service

Very clean nice and polite staff

There was no control at the door. There is a posted limit of number of persons but no enforcement.

Ive liked Dairy Queen my entire life. Just wish more items were safe to eat with allergies.

Ordered a shake, they gave me a sundea.

The blizzards r always great. However the part of getting them home isnt great. DQ should have a better way to cover each blizzard without putting less ice cream.

Great milkshakes!!!

Nice staff and good cakes.

Friendly staff and good service with bringing out our food going threw drive threw

Good fast food. The burgers a surprisingly really good, sometimes they are a bit messy but no big deal.

They make the best burgers in town!!!

Most of the time its perfect but this time they put everything on my burger when asked for only cheese but they remade it when I came back.

Decent food not a fan of the soggy fries

Amazing staff and food!

I love Dairy Queen, great food, friendly service, this place didnt disappoint

Customer service has always been top notch

Food is very good and service is excellent.

Very friendly and helpful staff!!!

Amazing service. Ive never had a better experience at any restaurant.

Excellent banana splits!