Harvey's in Pembroke

18 minute wait for overpriced garbage. Cheers.

Them girls do a awesome job. And its a busy place there. Awesome burgers.

Id like to know how were suppose to eat 2 poutines that we got for take out without forks or napkins??

This location has a very warm and welcoming staff, I also appreciate the cozy atmosphere.

Best burger at a fair price.

I am waiting for atleast 10-15 min but no body are coming at front. Just like the ignore it these very wrost service.

Super friendly staff, clean environment. Great overall service

Seriously?! How hard is it to give white meat, when its been ordered, marked on the order slip and been charged extra for? Im tired of getting ripped off by this place. As many times as Ive given this place a chance, theres always something wrong with or missing from the order. Do better!

Still the best Harveys! We will drive here instead of going to the Petawawa one. This Harveys has always had great food!

Goos food five out five. Had multiple meals, and each one was very good. Decent sized wraps to. Abit bigger than mcdonalds, and there milkshakes are Abit better than McDonalds to possibly. The chicken meal is good if your not to hungry and still want a nice meal. Plus the poutine is a very good size the large , if your able to finish the large poutine, youll defently be full after, and a small meal with it to and a shake. And they take you very serious if you give them cash. They load up loads of grey, cheese, and items on your wraps and burgers and fries when you order.

Food was great as usual but the staff seemed unorganized. Other than that it was clean. Nobody was staying to eat at restaurant. Reason I gave atmosphere a 3 star rate.

The staff in the front were so genuinely kind and polite.

I would have rated it higher but the drink machine was out of Pepsi. Still better tasting and better fixings than most fast food places and yet the price is very competitive...sad that BC has closed most of the stores in the province

A great stop for a road trip, relatively inexpensive and delicious as always!

Everything was great,they had a 2 person meal deal on , which was a pleasant surprise.excellent service.

Nessa is amazing

I just love Harvey s !! Our burgers were amazing ..however the lady at the cash was not very friendly it seemed like when I asked for some ketchup packets because they had none out that it was a big mission for her to get them

Out of chicken at 1215 on a Sunday! And with a chicken promo on!

I wish that I could give a higher rating but it has been too many times after online ordering that we realize that something is missing. We now check in the parking lot before we leave but still end up with cold food after they fix the order. The food when eating in or taking out is always accurate it is just their online orders that are hit or miss.

Much better than the location in Petawawa.

Rude customer service and very slow times to get food out when the store had very few people.

Excellent service at the drive thru.

Way better than Petawawa.

Had the opp to meet manager Lynne. What a great experience - she and the team are amazing! Thanks!

This store is much better than petawawa

Consistent friendly service on multiple visits However Harveys has dropped their plant-based burger. They offer a soy-based veggie burger. It is tasteless. Eating it is a pointless waste of time. Vegetarian options: A soy-based veggie burger is offered. If you like tasteless food then this is tight for you. Very disappointing that the plant-based burger was dropped

everytime I go into Harvey s there is a girl in the back with red hair always screaming at all of the employees. It makes me feel unwelcome at Harvey s and makes me feel bad for the employees that they are being treated this way by this woman

This is the slowest fast food place Ive been too in years. Its always slow but today was a whole new level of slow. I was the only person in the drive thru as it was later in the night. I watched the guy make my burger and THEN put my rings in the fryer after my burger was done. Not to mention he filled up the ranch dressing instead of finishing my order. I was there for at least 15 minutes waiting for one burger and onion rings. Brutal.

Went for lunch today and one of the workers( I assume manager ) was yelling at a young lady to work faster so she isnt cold. I feel sorry for the young lady working as she seemed new and the manager with the red hair did nothing to help her other than screaming at her. It was a horrible experience , you should never treat anyone that way especially a manager to a fellow worker.

Overall, a great experience. The food was hot, the place was cleaned and the employees were friendly. My only suggestion is to improve the dine-in customer experience. Music can definitely add to the mood and make the dining area a more sociable and welcoming space.

I am never going to Harvey s again. There was a sick worker (drive thru cashier) handing out burgers and getting everyone sick, she had sniffles trying to take an order. Got my mom sick and messed up all 3 orders almost $40 in combos and not one order was correct. Wow this was on Monday around 4pm (April 24th 3-4pm) Should ve just walked back out and said something to her. Uuugghhh

For some reason when ordering onion rings youll get only 6 onion rings. Cheap!

We had the new crispy chicken burger. It was delicious ! The service and atmosphere was so warm and friendly. This will be our new go to place for both Harveys and Swiss Chalet as the Petawawa one is lacking.

Went threw drive threw but service and food were good

Great atmosphere, the costumer service was fantastic, the lady working made the place and atmosphere great to be at.

Got a chicken bacon and ranch poutine at 9:30pm and did not have super high hopes. I ended up getting the most delectable poutine I have ever had in my life. Chicken was perfectly crispy, fries didn t get too soggy with the gravy, it was literally perfect. Everyone who was working deserves a raise.

Came through the drive through at 10:21. Got a jr cheesburger and a crispy chicken. Received at 10:31, with zero problems. Food was excellent, and my reasoning for leaving this; this lady did not seem even remotely phased by us coming so late. I m genuinely impressed. You may not be in the forces ma am but thank you for your service!

Excellent traditional diner. We asked directions and recommendions from a local lady who was working in a shop at the other end of town with the parameters that we were looking for somewhere to eat that was a few levels above McDonalds and around $20 / head and were duly directed to Harveys... Good call! Great food and cheerful, speedy service. Got the chicken burgers and French frys and got the rack of ribs and fries... Hit the spot before moving on.

Good service and good meal, the only small problem it was very hot inside the air conditioning did not seem to be working.

I ve always loved Harvey s but last nights order from the Pembroke location tasted like someone had dumped salt on my husbands burger, like the lid had fallen off and someone had tried to scrape it off. Really disappointing.

I have never in my life dealt with such rude cx service! I work for a phone company and do customer service myself! I went to order my food and asked if they still had the buffalo chicken, doesn t answer my question and says are you drinking Pepsi with that like pardon?What happened to my question that you just skipped over? Also she was nothing but snotty through the whole order I get it sucks to work on New Year s Eve but don t come in to be rude to customers! I didn t book you to work Harvey s did! I will never again eat here every time me and my husband go this is what happens don t recommend. I have also worked here and got nothing but bullied! My supervisor was yelling at me so bad that a customer came to yell at my supervisor explaining the debit machines that were working arnt my fault and was yelling at me in rush our lunch in front of all my customers! If you want to be treated right go to Petawawa it may be a drive but better then going to this place!

Our server was so nice, upbeat and helpful. Food was done just right. Clean and bright.

The ladies here are always friendly and they always remember my parents order (as they visit frequently). Lovely to talk and laugh with

Super busy but super friendly staff ! Not long wait time Lots of staff in kitchen and on counter.! Supper was excellent! Food : 5/5 |

Great store, great staff

Very slow, and the food was ok

Great Service

Awesome buffalo chicken

Great service

Love the Buffalo

Amazing. Best burgers Ive ever had hands down.

I love the restaurant, they have excellent food and service.

Staff were disorganized and not civil: eye rolls, swearing and yelling. One staff member was sarcastic and belittled fellow staff. While we were there not one order was correct. There were two people in front of us and we waited 30 minutes. Burgers were prepared and then sat for 20 minutes before we got the rest of the order- the burger was cold. We had to remind them to give us our drinks and what the drinks were, with the till receipt right in front of them. We checked what we could but when we got home and we discovered we were given the wrong pies, we asked for the strawberry and cream but were given apple. The packaging was not labeled for flavor ( it wasn t checked off). Will not go back anytime soon.

They need to hire more people, I waited 15 min to get my drive thru food. Food was cold.

Huge billboard outside saying original combos 6.99, so I ordered 2 original combos and they charged me 21.90. I brought it up to the cashier and she said I didnt say I wanted the special . Maybe you should post that on the billboard, very deceiving and the food was cold.

One of my most favourite restaurants in this community. The staff is always super friendly, they never complain about you asking for extras or pickles on the side (this is a must for me as I love their pickles), the restaurant is always very well maintained, the food is always hot and tastes fresh, and most importantly I have never got sick from eating here. Wait times are also always very respectable.

Good food

Best hamburgers and delicious onion rings! My only recommendation would be to add dont more dessert options. Love Harveys and happy to support a truly Canadian company.

When I am travelling to Ontario, I always stop in at Harveys for my favourite bacon double cheeseburger meal.

I decided that I wanted to frequent Harveys restaurants this evening so on foot I went and walked enjoyed the outdoors and got to Harveys from the moment I arrived to the moment I left I was impressed beyond reason. In this day where its difficult to find people to work in news atmospheres and stores the people that are there are doing bang up job and they deserve a lot of credit, as well as all of the management for ensuring that the restaurant was suitable for guests. The ordering process was great very friendly cashier, the counters to get your drink was spic and span and all the condiments were filled as necessary. I picked up my food from the counter once it was ready I sat down and I ate it, It was hot and fresh and extremely tasty. I was extremely satisfied with the meal. Before I left I needed to use the restroom and to be perfectly honest I think it may be the cleanest restroom that Ive ever used. The floors were clean it smelled nice in the bathroom the counters were wiped theres tissue in the bathroom if you needed it it was a very positive experience and whoever is in charge and does all the work really does deserve a huge pat on the back. Thank you so much for making my evening. Keep up the great work I will be back for sure Thank you

excellent service . nice angus burger plus classic swiss chalet chicken dinner.

Harveys in Pembroke, ON is the only flame-grilled burger restaurant in my surrounding area & I just LOVE their burgers. Each time I pass thru I have to grab my Double Angus with cheese, bacon & mushroom Combo with onion rings & a root beer. They are the BEST burger joint in my books!! Nothing beats an actual flame cooked burger... Parking: Plenty of parking including Handicap!

Everytime I get a chicken dinner from here the chicken is so dried out they the top layer of chicken is like jerky. It s not just once but at least the last 6 times. It s got to be days old and they just keep reheating it. It s so nasty. 2 meals came to $52 so not worth the money for the smallest leg and most dried out chicken I have ever seen.

Staff very loud in the kitchen but friendly.

I love Harveys. They always serve great burger and their onion rings are the best

For a fast food restaurant that is completely empty I dont believe a 23 minute wait for my food is acceptable. Writing this as we wait for two burgers and a fries....

it was nice and clean. staff friendly.

Store was very clean and everyone abided by the public health guidelines but kitchen staff was very slow and sent out other orders before completing mine by using food from my order (poutine X2). Next to that it was good!

Not clean

Guy that sounds like kermit the frog is great. Good poutine. 10 outta 10 would dine again

Dont waste your money. Go next door to Kingburger. Was given a half portion of onion rings as compared to any other location. Manager says thats a fixed portion size, nothing we can do. Right. Again, go next door for better meat and service. My mistake!

Best wings in Pembroke as far as I am concerned

Used Swish chalet in the drive thru. Ok wait time, and everything was properly packed in one bag. Customer service fantastic.

Had lunch there today through drive through. The lady on cash was SUPER nice. Food was hot, drinks were cold. 10/10

Great food and service

Yesterday apx. This time I went do the drive thru , anyways I sent a review some reason it did not post ,I just left giant tigers after a very rude staff member upset me so much I left all my xmas gifts I was buying ,on way home I did not want to make supper as I was still very angry and frazzled ,anyways the young man on the order speaker was so funny and light hearted within that few seconds by the time I got to the window I was smiling I asked for the cashier to get him so I could tell him his kindness and sense of humor changed my entire evening , after speaking with him just b4 I left another women in the car in front of me got out of her vehicle to say she over heard our conversation and was also having a bad day and because of this young man and me thanking him her day also changed so thank you whomever you were yesterday I was the girl on the e=bike ,p.s you changed two peoples days tell them you deserve a raise lol

Cooled food and was along wait.

Excellent burgers and delicious milkshakes.

Was great ..I went thru the drive thru and the guy was really polite and repeated my order back to me nicely ...got to the window asked for extra salt and it wasnt a problem ... took my money and gave me food and lots of places to park ...the food was great .... everything was great.

Simple orders they can t get right. No onion ring I was charged for I asked for pickles on the side they were on my burger, but my burger was missing the lettuce and tomato. No straw for my drink.

Good burgers

PSW s are an essential part of your local healthcare team. They are as important and as frontline as their RPN and RN colleagues. It is unfortunate that you have chosen to portray them in a lesser light. Your actions reflect poorly on your leadership and on your parent company. I will never step foot in your restaurant again.

So what do you guys considered as HEALTHCARE WORKERS??

I was craving a burger and fries and this place did not disappoint. Awesome even in light of the current pandemic. Job well done

Ordered online in the morning for a pick up at 5pm..so far Ive been in line for 20 minutes without any movement and had time to write this glowing review. Not very impressed with the amount of organization considering there are other smaller restaurants working with fewer employees doing as many or more orders and putting them out on time or withing at most 5 minutes.

Getting a little tired of the staff at this location not paying attention to what people are ordering. Had to call to get a free meal next visit . 2nd time this week they have messed up on my order. Take the time and do the order properly please.

Had two wonderful hot burgers however very disappointed with our just warm fries.

Their food always pleases and is delicious! Worth every dollar

Like to wear their masks around one ear

Burgers were rare and fries soft and undercooked. Service was great

Used Harveys app and it said error with payment. Tried two more times, same thing. Finally went there and through the drive thru got the order and when leaving my wife looked at our bank account and sure enough, it charged those three times. Went back and manager said she cant give the refund because its the app, contacted the app contact us info and theyre not replying to calls or email. Manager says she is talking to someone but still here a week later missing just under $75 that they stole from me. Never again! Company of thieves and I will make it known. Sad they have to make their money stealing from the customers.

Very good lunch today!

Food was cold, burger was not cooked properly, geeze you guys are going to make someone sick!!!!!

Great burgers.

Fast and yummy

Good food.. a little stingy on the extra pickles

Friendly, fast, good hot food.

Hot and fast nice staff

Hotdog was Luke warm and leathery, poutine was hot and delicious

Served with a smile. Food was very good

Theeeee best burgers.

Went there today and it took over an 15 minutes to get me a cold burger patty and a chicken wrap with the chicken strips that tasted like they were made at 12 and we were there at 3 they were dry an inedible, fries were hot but why did it take 15 or more minutes to get them out...

Service was great food was over cooked and dry

Loved it....went back the next day too!

Best burgers

Harveys burgers have the same spice in them as the super cheap frozen discount boxes of burgers you get at the grocery store. Cant say I would eat here unless I was absolutely famished and there was nowhere else open to go to in town, and I had nothing to eat at home.

Good service

Fast, friendly service. Military discount

Food was great! No issues!

Nice burger. Could be a little cleaner in the dining room but otherwise a decent eat!

Love the hamburgers

Good food, friendly service

Good service. Consistent food quality.

The food is great but the floors and bathrooms were dirty

I didnt hate it. I hit the wrong button. I loved the meal we had. Could not have been better. I would refer anyone to have a meal there. Excellent...

Nice place to take a break from a long drive. The server was super nice (although slightly confused at how to use a scene card lol). Food was decent and the seating was comfy too.

Good fast food at a good price.

Great food

Very relaxing environment.Order was taken quickly and efficiently..Food arrived same and well presented.Staff vert friendly.

Order taken quickly and served up exactly as ordered. Friendly staff. Clean eating areas and clean washrooms. Parking can be a bit of a hassle when busy.

I like getting seen points here

Very good.

Love there burgers and chicken

Alright food

Good food, service was great always. Also provide a military discount.

Very clean, customer service great. No long waiting times.

Great food at a reasonable price..especially if you use their coupons.

Best tasting burger in town!

Good people, yummy food

Nice staff.

Average visit. Floors were dirty.

Very ignorant, and doesnt give you everything you order. Poor customer service

Food was horrible I had some kid behind the counter ask me and my Co worker What do you boys want u am a 54 year old man and the other lads are in their 30s and 40s. I would not go back there even if I was hungry and they were the only place open for a 100 miles. Both service and the food was a horrible expirence.

I wasnt a fan of this restaurant. The food wasnt very good and the attendant licked his fingers when he spilled gravy on them when spooning it into a cup.

The caramel pie where not caramel pie...?!

Floors and tables were very dirty.

Good food good staff good service

Hot and yummy dinner

Place was clean and the food was good.

Good lunch.

I ordered grill chicken sandwich last night, it is worst food that I ever have in my life, the chicken is not even real chicken, kind of dough thing mix with flavor, taste no chicken at all, and chewed like rubber. I could not eat that, and took out that piece of thing they called grill chicken, pretty much only ate the bread with tomato. I just want like everybody know ,dont ever order grill chicken sandwich. it is terrible. also there was a waitress cleaning the lobby, she sprayed sanitaizer all over around us, did she fully trained? those chemical could go over 12ft far from the place you spray. I asked her stop it, she gave me a dirty look. this place is down, servise is bad. food is terrible. my husbands humburger meat was hard , looks like left over reheated. anyways. never go this location again.

Not great food.

To start I Frequently go here, food is always great but lately the service is terrible through drive through lately. Went there tonight and while eatting my friend brought up the difference in our change received when we ordered the same thing, so realized I wasn t given proper change(was actually shorted 10$ to be specific) upon returning was told I was a lying moments after ordering and tried to present my receipt. More or less applaud with the customer service.