A&W Canada in Penticton

Rob is the best manager there. Super easy to talk to

Always so nice friendly, and remembers our conversations from previous visits

This is a well run restaurant with staff that cares. Kiranjot gave us excellent friendly service.

The food taste is good but the staff is rude behaviour. Vegetarian options: Masala veggie

Great $4.99 Burger

This review is a few months too late (life got in the way) I was in Penticton w my daughter on our first mother daughter solo trip camping and my car battery died while I was in the drive-thru!!! I was immediately panicked and stressed not having my husband and being alone w my 4 yo daughter with a dead car... The owner of this restaurant happened to be on site and was beyond helpful! He & one of his employees helped get my car out of the drive-thru into the lot and he then pulled his truck around and jumped my battery back to life. He also tailed me to a garage to see if I could have my vehicle looked at before making it onto the hwy for a 4 hour drive back home... He really helped me out & I could not be more grateful! *while we dont necessarily eat fast food, we are also a big A&W fam!!!

Food was good. Staff was friendly.

Was here today for lunch- food was really bad and place was dirty. Fries were disappointing and oily and sandwiches we had chuppy chicken and a burger none of them were good.

We had breakfast at the Mainstreet A&W. the young lady at the counter with glasses was so lovely. Offered excellent service. The food was fresh and delicious!! Great experience.

It was just OK, wouldnt consider it the greatest.

Always enjoy a teenburger or a bacon n egger.

Our drive through treat was so scrummy Onion Rings and Teen Burger; no A&W in Melbourne, unique memories of 60s Penticton!

Food was great, service great!

Delicious food good service. Go try there whistle dog yum

Best A&W in Okanagan area. Best food, Best Customer service and best atmosphere. The owner of this restaurant is a great guy. Definitely, coming back for food.

Above and beyond!! The customer service great and knew how to close the order!

Friendly customer oriented service.. the manager at this location is an awesome person.. kudos to him!

This is the slowest AW on earth. If you want your meal before 10-15 minutes have passed, find another location. Consistently slow, anytime of the day, no matter what you order.

Went through the drive through. Fast and friendly, and they got my order right.

Paid for 2 double buddies. Only got singles. The lady at the drive through should be fired. 0 customer service skills. Restaurant is closed now. I can t come get my proper order. Lady says I can t eat my food if I want my refund. Like what? Place is a joke

At the end of the night they are too lazy to make more burgers so they shorted me. 3 double buddies but only received singles

Yoyolo lay Zeus

Hire some English speaking Canadians and stop charging $20 for 2 cheese burgers and two small fountain pops

Always a great experience coming here. My favorite fast food place. also very friendly staff.

Ordered a latte for almost $4 and the smell was like burnt coffee. Tasted it and it was absolutely disgusting and tasted like burnt coffee. I am unsure what happened as I thought it would be machine made but with the service I received- I would not doubt they mixed it with old coffee. Decided I will not return to this restaurant.

Very friendly and efficient

Terrible service waited over 30 mins for fries and onion rings

Great service and even better food. This a&w is always a go to when we go through Penticton- great location, quick service and clean restaurant. We recently made a stop with the family and it s a hit with the kids and adults. The burgers are fresh and always taste home made. And the kiddos love the chicken strips. Out of all the fast food fries these are always our top pick.

GOOD FOOD, FAST SERVICE. I GO THERE A LOT.

Great service!

Everything was fresh and tasty!

I had a fantastic experience at yhis establishment. The service was top shelf. The food is always hot, fresh and consistent. I will continue my patronage with this spot. Food

Amazing food and service!!! Always hot fresh and the staff are super friendly!! Would recommend over all other fast food places in Penticton!!!!

I placed large take out order and received my order correctly and the onion rings were still hot!!

Love the food! Great Staff!

We got great service greeted with a smile! Wait for food was short and it came nice and fresh! We will be back!

Always a good reliable favourite!

5 star from my son and I. We always go there for chicken strips (he won t eat them anywhere else!). Friendly staff.

Great experience. Friendly staff. Highly recommend

Came in for a quick lunch as I am painting my home. I used the app (first time) and tried to get an offer for a Papa burger and onion rings. The order only showed the burger. So I asked at the till but they weren t sure how to handle it. They quickly referred me to Brandon (I assume a supervisor or manager) who quickly addressed my concern and happily added onion rings to my order without extra charge. He was kind and very courteous. I will be coming back! Plus my kids love this place and the kids packs :)

Food was hot and good Service was great Food

Waited 10 minutes for drive-through food for it to be cold. They waited to bring our food out until the other person waiting after us food was done so we had cold burgers no apology for the inconvenience or wait nothing still had to pay that dollar I was on my way to get a refund when she came out.

Amazing and Friendly Staff, The food is always hot and fresh, The Burgers taste amazing, way better then the stuff you get from McDonalds 10/10 would eat here again

We order food at Monday at almost 8:30night.the customer service is very bad.the one Punjabi guy did bad behaviour with me.

Good as usual. Not my first choice any more. I remember two can dine for $9.99

Usually very good but today was a total miss. Everything tasted stale including the coke. Buns very soggy and nothing tasted remotely fresh. When letting the staff know all the staff members just stared at us. Mistakes happen.

They are doing delivery order in like 40mins. Worst service I have seen in town !

This place has horrible service, I waited 45 minutes for my order!!

Quite polite and respectful and clean and they even let me use the bathroom like normal citizen

Typical A&W quality food and service.

Waited forever in the drive through line and given the wait I expected recently cooked food. What I ended up with was barely warm to the touch. Given what A&W charges they should do better.

Burnt bacon and bun.... 7am no excuses there were 3 people in the store.

It was great .

Always like a teenburger and rootbeer

If you like Fast Food.. A&W sets the Bar High... All of there products have no hormones used when raising there cattle or chickens. So if you like Great tasting Hamburgers and probably the Best Chicken Nuggets you may ever find at a drive through.. A&W Baby

Only ever use drive through. While the food is always great, it is a disgrace that a customer has to CHECK for napkins and condiments, which are frequently not put in the bag.

One of the all time greats for an awesome tasting burger. Staff is very polite and quick. Keep it up!

They mess up your order, give you the burger your kid didnt order, and then demand the burger they messed up on back so they can throw it in the trash. I find it quite pathetic of them to ask for the burger back for no reason but to toss it after wasting your time and fuel driving there and back again. Kick rocks A&W.

Store does not have ice. Store does not make the most basic of root beer items, a root beer float. Sadly disappointed. Canada has a reputation for being friendly. The lady at the drive thru was really not.

The service is extremely horrible ..the manager is not qualified for the job..she is extremely difficult to talk to and very argumentative..dont recommend this restaurant to anyone who expects quality service and quality food

I walked in. They Gave orders to all the drive through then they ran out of eggs. The woman at the counter was nice though, she kept checking and keeping on the guy making the food to get me my breakfast and apologized to me.

A minor mix up but staff explained there mishap and offered some money back or to wait a few more minutes. Very polite and respectful

Friendly staff, but this A&W needs to stop re-frying french fries and trying to pass them off as fresh. When theyre dark and hollow thats not fresh in the least. Had this happen one too many times to not review. Im paying for food I expect them to at least try to make it taste like its supposed to.

One of my all favourite A&W to go to because they actually serve all day breakfast, including the full on bacon and eggs. Satisfies the whole family. I get late bacon & eggs. Wife gets her Mozza burger and kiddo gets her chicken strips.

Great place to support in Penticton. Clean location, courteous staff and good food.

I order two chicken wrap and they send Me onion rings and coke and also send me different recipet and half coke is fall down in packet. Very very disappointed..

The root beer in the frosted mug was delicious and I loved thr service at this lovation

Love their burgers. Good service.

The man running the show is a beast. Getting things done, running the drive thru and counter service at the same time.

Foods good but expect 20 minute in drive though while the employees walk around doing whatever

Long wait at drive through

Its a bit loud in this restaurant which makes ordering and taking an order interesting as you have to repeat yourself. Other than that the New Ringer Burger was great, the sweet potato fries were hot and tasty and the Coke was a fantastic change from Pepsi. Thanks for lunch.

Great Root Beer and burgers,fries

No buddy listen. Rude staff Food

Had take out. Teen burger

It s fast food, but done right.

Best fast food burgers compared to the rest

Fair place to visit and dine Teen burgers meal. Food

Saw the cook handle the food with her bare hands then wiped her hands on her apron then handled the food again. Was so grossed out, had to leave without taking our food!

Very slow service obtaining a root beer shake that was not a shake at all it was full of ice 10 minutes waiting at the window !!!!?

Love their hash browns!!!

I am upset that, here in Canada, they dont do root beer floats anymore . That was a huge part of their image and promotion for their company. Still ate there, and it was good.

Predictably goos burgers. As always, the best onion rings anywhere. Cheers.

Drive thru was slow long wait just for small order don t know why they don t park the cars if the order is big or waiting for food

Most unprofessional staff I have seen in a long time! So disappointing

This restaurant is absolute GARBAGE! The girl + guy working didn t even acknowledge us in the drive through / yep / didn t acknowledge the order, go over the order, nothing! Then we waited 20 mins, we didn t get cutlery and they didn t even say anything to us. Do not support this business!

10/10 service for the night staff! I really hope yall have a great rest of your night!

I ordered pancakes with a side of hash browns. They ran out of syrup and that s the second time that happened when I dined in last time. They really need order product if possible before, during or after hours. Otherwise nobody would want to order them without syrup, it doesn t taste as good without it. So I only give 2 out of 5 stars.

. 9cents for shredded piece of onion on dried out mama burger. And nothing taken off for no pickle?? Hmmm. Worst burger I have had there. Thought they made the burgers to order???

Was alright for a quick on the go breakfast. Food was hot, and the hashbrown tasted like old oil, but it probably could use a change. Overall, not too bad. It was rather cold while dining in, almost as if the AC was still on. Food

The teen burger rocks! Mmm yummy.

I didnt like the new batter on the onions rings and I found them salty.

Egg Septional and a huge rave to Sherry and Chuck meeting my demands of a perfect Bacon and Egger with a Hashbrown. I just show up and Sherry remembers my car through the drive through and pretty much just says drive through without missing a beat knowing what I want. Never experienced that before. Chuck always makes perfect eggs and never not one egg shell in my food. Best breakfast in town.

Great staff, lots of selection and good prices

Coffee and eggs what else could u want

It was a great experience for me and my partner and we both enjoyed the time we had with each other

grass fed, hormone free burgers. Always crispy lettuce and great, fast service.

change your hours

Very good.

Best fast food for burgers and fries. Burgers are the best. Prices are a bit high. I only go during coupon time. Love, love, love, you can get diet root beer. Worth the higher prices. The drive thru is a bit tight. I always go to the location at Main and Duncan. Very nice staff. Two thumbs up

Good restaurant. Food presentation seems clean.

I get the chubby chicken burger combo with gravy and a root beer everytime

I cant get past the Bacon Cheddar Uncle Burger.....real meat, great flavor.

Love the food, always fresh. And there meat is real, worth the money, its expensive but worth it. Vegetarian options: I just know they carry the non meat burger Parking: They have a decent size parking lot Kid-friendliness: They have kid combos

Best burgers of all the chains Fast service with consistent quality.

Great friendly staff excellent food done very fast

Was okay.

Always fresh

Fastest one yet

Pf the various fast food chains, A&W is by far my favorite when it comes to breakfast choices. But I had an ugly experience in a location of theirs on Skaha Lake Road in Penticton. First off, their Big Canadian breakfast is priced around $1.50 more than the same breakfast in Vancouver. Nobody could explain why. But anyhow, I ordered bacon and egg on an English muffin with hash brown patty and coffee. I watched my muffin halves being placed in a toaster by a kitchen staff member who, immediately after placing the muffins in the toaster (no protective gloves) wiped the back of her hand against her nose. I cancelled my order, was given my money back, and that person was simultaneously and loudly criticized by the person who had served me. Even in normal times this is disgusting...but during another outbreak of covid...one more virulant/transmissable than ever, this was bery scary to witness.

These guys are short staffed but theyre rocking it!! Took a little longer than normal but it was delicious. Wheelchair accessibility: Yes

Kid-friendliness: My 11 year old grand daughter, 4 year old, 11 year old & 17 year old were acknowledged with friendliness & professionalism.

This A&W has a an awesome manager but for some reason a lot of the staff seem like they really dont want to be there. One woman in particular who works the front counter. She is never wearing a name tag her shirt is always dirty, black hair, white skin. What an attitude! She acts like it is a privilege to be served by her! Ive never seen such a bad attitude at the front counter of a business. I have seen her at the counter and not even walked in several times now. Wendys is a hop skip and a jump away.

Garbage food and staff.

Good food, quick service,and friendly staff. Glad whistle dogs are back.

Dirty slow

Very nice yam fries.

Was met by a very upbeat gentleman in the drive-thru. Seemed like maybe a manager but all the same kept it together in the face of a rush. Kept food coming out of the kitchen during a rush and still was friendly.

Great Breakfast

Its A&W

Goood service

Pure service

A indian girl working at front was well trained and delivered good costumer service. Noticed whole tram was alert and taking care of guests properly.

I come here fairly regular and generally enjoy good meals. Tight spaces in the parking area and the drive thru goes down the middle of the same space. Surprisingly , long backups do not seem to be common. My last visit I got myself a couple of teen burgers with a coupon I had received in the mail. $10 for 2 and you really cant go wrong with teen burgers . A lack of human bodies lying about on the property is both pleasant and refreshing.

This place is the pinnacle if you want a root beer and a good burger to boot. Do yourself a favour and get the onion rings. You owe it to your future self.

Food is really good but the rude attitude from your front counter attendants is horrendous

Brew Bar Hello!! Four-Eighty for a frozen root beer!!

One of the best Ive been to

Coupon was not applied correctly resulting in paying more then the original amount. Cashier would not correct the error.

great ppl and service as well as food

I ordered and received my food. It was enjoyable. Parking: Depending on the day and time, some stalls are needed by the delivery tractor trailer to make their delivery. Food : 4/5 |

Always great service

Never disappointed