Pasta Factory in Penticton

236 Martin St, Penticton, BC V2A 5K3, Canada

★★★★☆
(926 reviews)
Categories: Restaurant Steak house

About

Known for our great food, warm friendly service and comfortable atmosphere. The Pasta Factory has been serving the locals of Penticton since 1991. Yes we are famous for pasta but also so much more.... with our varied selection of ribs, steaks, sandwiches, sports team buffets for large groups and drink specials all at affordable prices, there is something for everyone on our menu. Our featured Pasta Monday Nights are a staple in our community. Back Rib Thursdays, and our T.G.I.S Lasagna night is the perfect way to cap off the weekend. Come check us out.

Website
thepastafactory.ca
Address
236 Martin St, Penticton, BC V2A 5K3, Canada
Plus Code
FCX4+RC Penticton, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Monday
4–8 PM
Tuesday
Closed
Wednesday
Closed
Thursday
4–8 PM
Friday
12–9 PM
Saturday
4–9 PM
Sunday
4–8 PM

Services

Service options
Outdoor seating No-contact delivery Delivery Takeaway Dine-in
Highlights
Fireplace Great cocktails Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Happy-hour food Healthy options Late-night food Organic dishes Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Catering Counter service Dessert Seating
Amenities
Bar on site Gender-neutral toilets Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Family friendly Groups LGBTQ+ friendly Transgender safe space
Planning
Reservations required Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Photos

Reviews

4.1
★★★★☆
926 reviews

Most Mentioned

lasagna (26) birthday (25) ribs (17) garlic bread (14) spaghetti and meatballs (12) gluten free (10) penne (9) pepper (6) spinach (6) veal (5)
5 stars
497
4 stars
231
3 stars
88
2 stars
51
1 stars
59
December 13, 2024

Is that crab real? "No." Do you guys make your own pasta? "No." Can I have some fresh cracked pepper? "We don't do that here but let me bring you out the Great Value plastic shaker from the kitchen line." My fettuccine alfredo seems to be absolutely swimming a bowl of watered down Cream of Something soup and only tasted alright after I dumped about 9 tablespoons of box "parmesan" into it? "Oh that's too bad, yeah that happens." $30 for arguably the most underwhelming pasta I've ever received at a restaurant, which had been sitting in the window for so long it had a film over it. Waitress seemed like she was in need of a cup of coffee and a menu refresher. Seriously, was I interupting something important when I arrived at 7:29? Owner is probably just a cheap goomba while the rest of the establishment has to just wing it each night. Really too bad my birthday meal was a 2/10. Next. "Pasta Factory"... but I've got 6 heads for asking if they make their own pasta, and politely saying the diner style pepper on the table is old and has no smell or taste anymore. I bet they use margarine, too. That's the problem with BC tourist towns, its Monaco prices with Truck Stop quality 9 times out 10.

★★★★★
October 3, 2024

This place was amazing. I’m celiac and the choices are out of this world. Ali was so good her service was superb. The atmosphere was wonderful. I’m so glad we came back after our last visit. The restaurant is so wonderful again.

★★
September 30, 2024

We ordered the Meat lasagna and the Mediterranean lasagna to go, both were mediocre and dry. I have never been to a pasta place that charges near $30 for lasagna and doesn't include the garlic bread! Would not recommend!

★★★★★
August 14, 2024

Me and my friend went into pasta factory and had a 10/10 experience, our waiter Evan went above and beyond. He excelled in both service, and smiles. We both had an absolutely amazing custom pastas, that were paired with fresh ingredients and real preparation and time. After enjoying our meal walking by the water, we ran into another couple coming from the location, who had an excellent and equally amazing time, having Evan as a waiter as well. I want to say again the experience was continuously remarkable leaving us absolutely in love with the restaurant. And we would recommend anyone to go and have the same experience.

August 8, 2024

Took my wife out to celebrate her birthday and we waited almost an hour to get our food. When it arrived, her Alfredo linguine pasta had a crust on it and the ribs were barely warm. Waitress said she thought that we wanted to have a “leisurely”dinner and that we didn’t want to eat so soon. Who waits for almost an hour after ordering to eat? They did take the ribs off the bill but still. This isn’t the first time this has happened ( the third time) but it’s the last time it will. NEVER EVER going back there.

★★★★★
July 22, 2024

This place is real nice 👌 elegant ambiance the bread 🍞 and balsamic n oil o.m.g 👍🏼 good crab spinach dip was real good wasn't sure if it was imitation crab though service was top notch quick never forgot anything extra curtious and the main course was superb

★★★★★
July 15, 2024

Holy. Actual. Moly! Seriously was some of thee best pasta I have eaten in such a long time and by far some of the greatest garlic bread. I got a half order of Rosy sauce on Mushroom Raviolis, add fresh spinach, and 2 pieces of garlic bread and 🤌🏻💋! It was so delicious!!! I ate every drop I possible could. I'm staying in BC for a week still and can say I will absolutely be eating here again, possibly almost daily, and cannot wait to try even more dishes as this one was freaking marvelous!!

★★
July 12, 2024

Disappointed with the food here. Pasta came uncooked (stiffer than Al a dente). Sent it back and could visibly see the 180degree change in attitude and service from our server after the complaint. Nothing rude about it, kindly rejected it and asked for it to be cooked properly. Wont be back here again. Also, place was empty on a Thursday night which was a tell tale sign.

★★★★★
December 1, 2024

Great food and service at a reasonable price.

★★★
November 22, 2024

This was a DOORDASH first time order from this restaurant. Disappointing: the pork chop is NOT French-cut & it s definitely not 10 ounces. It s a thin, regular pork chop, not that tasty. The white wine mushroom sauce that comes with it is chalky with too many mushrooms-just like adding extra mushrooms to a Campbell s soup can only not so smooth or creamy. Too small a portion for the price charged for this dish.

★★★★★
Local Guide
November 22, 2024

I love this place! I ve been many times and I ve never been disappointed. I was just there with a few friends for my birthday and I got a free spaghetti dinner. Nice of them to offer that. There was even some live music, not a band or anything but a couple of different singers with their guitars and both were really good. Just nice, mellow music to accompany a great meal and some drinks. The food, service and atmosphere is always really good. So far my favourites are the Seafood Lasagna and Sicilian. I always look forward to going back here.

★★★★★
November 22, 2024

One of the best steaks Ive ever had, and amazing service. Please come here!

★★★★★
Local Guide
November 22, 2024

Always good food, service, and drinks

★★★★★
November 22, 2024

Nice little restaurant, food is absolutely fantastic!! Been to this restaurant 9 times in 10 years( as we live 3 hrs away in kamloops) highly recommend, never had a bad meal or service, and looking forward to the next time we come down!!

October 22, 2024

Waited over an hour never received food. Other patrons that were seated after us were served and fed. Left hungry and angry.

★★★★★
Local Guide
October 22, 2024

Love it here

★★★★★
Local Guide
September 22, 2024

This is our go to for get togethers, birthdays etc and they never disappoint. The staff are always wonderful and the menu has something for everyone. They really take pride and care in what they serve and its always delicious! 10/10 Dietary restrictions: As someone who cant eat regular pasta they offer a delicious corn penne pasta option that is my favorite thing!

★★★★★
September 22, 2024

Amazing lasagna

★★★★★
Local Guide
September 22, 2024

Waitress was amazing food tasted great wasnt too busy when I was there so food came quite quickly

★★★★★
Local Guide
September 22, 2024

We have now eaten at an Old Pasta Factory several times. It was always super tasty and well seasoned Vegetarian options: Yes

★★★★★
Local Guide
August 22, 2024

It was my birthday and they were amazing. Good service great food price was good too

August 22, 2024

We had a disappointing experience at pasta factory. On a particularly hot day, my party and I were shocked when the server informed us that we couldnt have any water at the front door because it s not for this reason. It felt very disrespectful and inconsiderate, especially given the heat outside. We were expecting a more hospitable and understanding environment. Unfortunately, this left a negative impression on what could have been an enjoyable visit. Manager needs to be aware of the server who was serving today!

★★★★★
Local Guide
August 22, 2024

Amazing restaurant! Delicious food and very friendly waitstaff

★★★★★
Local Guide
August 22, 2024

Ordered parmesan chicken for delivery. Very yummy meal!

★★
August 22, 2024

very rude staff does not know how to talk and how to treat customers

★★★★★
Local Guide
August 22, 2024

Great pasta, service was attentive. Kids menu was good.

★★
Local Guide
August 22, 2024

Balinis are amazing. It was cheep sauce night, and it seemed bland and watered down. My chicken was cooked but not fully, did not finish my food and was turned off. The starter salad was brown. Sad we ate there before covid and it was amazing, noticed it was open again and were excited to go there . Very disappointed paid for my full bill didnt want to make a fuss . 80$ for a bad meal was a bit sad.

★★★★
Local Guide
July 22, 2024

Food is usually good here. Although it was slow to start, it seemed like a long time for food and drinks. Few staff members standing at the bar not doing much.

★★★★★
Local Guide
July 22, 2024

Went here for my birthday. Excellent spaghetti and meatballs! Food

★★★
Local Guide
July 22, 2024

Solid place all around. The server was working her butt off but the food was slow. Understaffed I guess like several other comments. The food was actually pretty decent. It s a good family spot if your kids are chill.

★★
July 22, 2024

Their Carbonara is just disappointing, it felt like pasta with milk and a bunch of beacons. They are a bit understaffed. I wish they would be as good in their food and service as they are in the atmosphere.

★★★★★
Local Guide
July 22, 2024

Such a great place... Wow the pasta Food

June 22, 2024

Wasnt busy, service was slow. Pasta tasted pre heated and sauce was tasteless. Do not recommend

★★★★
Local Guide
June 22, 2024

Nice place to go have a big bowl of pasta after walking along the lake. Wish it was open a little later, and that the prices reflected what you got was a little better.

★★★★★
June 22, 2024

My friend and I went here for the first time as we were driving through. Awesome place. Pretty good service and great pasta.

★★★
June 22, 2024

The pasta always slaps here. The portions are huge! The only thing I d flag is the service. The lady that sat us on the evening of May 29th probably needs a refresher on customer service. We came in with a stroller and she sat us in the area where we had to take the stairs. But the woman with a child before us with no stroller was sat at the level where you don t need to take the stairs. And that area had 2 other tables empty. Anyway, we took the table she gave us and I *ASKED* her if we can leave the stroller parked before the stairs where it s not obstructing anyone by the fish tank. She said no, so my husband lifted the stroller up the stairs where she told us to park it. We thought that was the end of it, we got our served about 10 minutes after sitting (quite a long time for a restaurant this size with plenty of servers around) and it was dead in there. The lady that sat us came back to say that we cannot park the stroller where we originally had asked to park it. We don t understand why she had to go back to tell us when we didn t even park it there in the first place since my husband carried the stroller up the stairs to where she said to park it. Such an odd thing to do. Not sure if she s picking at us because we re the only Asians dining there at that time and think she can boss us around and nit pick us for whatever she feels like.

★★★★★
Local Guide
June 22, 2024

Has been enjoyable each time we have visited.

★★★
Local Guide
June 22, 2024

Seems like a rather popular place, so figured wed give it a try. First time wasnt so great. The place was busy and seemed to be understaffed. Took so long to get my bill that I was seriously considering just leaving. The pasta tastes similar to the typical cheap stuff that used to be offered at Pizza 222. Server was friendly but absent. We decided to give it another chance during their May Seafood Extravaganza (or something like that). Server was quick and friendly, but for some reason we were seated in the delivery driver section amongst all the antique milkshake machines.......which are interesting I guess. The normally yummy crunchy bits of the romaine lettuce in our ceasar salads were browning. The seafood platter was large but nearly everything tasted like muscles. The muscles themselves were dry as ___, and the corn?? Lets just say that it was like eating creamed corn on the cob. If you are looking for a low-key, unpretentious, dimly lit restaurant to choke back some mediocre food and a bottle of cheap wine without breaking the bank, this place will do just fine. But if you are trying to impress your clients or perhaps a first date, and youre expecting high quality cuisine, I urge you to reconsider.

★★★★★
Local Guide
May 22, 2024

Everything here was perfect We definitely will be back Food

★★
Local Guide
May 22, 2024

The food was terrible.

★★★
May 22, 2024

My wife and I had the Crab and Spinach Lasagna. It was dry and humdrum. It used to be bubbly and creamy with a cheesy crust - delightful. The garlic toast was just as plain. It also used to be way more exciting, roughly cut on the bias with a garlic butter and a sprinkling of parsley . . . . . whats happening to this place?

★★
April 22, 2024

My husband and I were dining in tonight and after ordering appetizers, man s, drinks, dessert, they brought me my second glass of wine at 845pm plus a dessert and by 913 oneof the waitresses said we ve been closed for an hour now. I had a full glass of wine to guzzle I guess after we tipped the waitress dearly and was trying to rush us out the door?

★★★★
Local Guide
April 22, 2024

Excellent dinner as always. Went for a birthday dinner. Was busy as expected. Service was good considering how busy it was.

★★★★★
Local Guide
April 22, 2024

Love it. Great quality good. Theyve really improved from the last time I was there years ago.

★★★★★
Local Guide
April 22, 2024

I was there for my birthday and the server said I could take the free spaghetti and meatballs home if I wanted to. What a great idea because I ordered the half rack of ribs, chorizo sausage and a chicken breast basted in BBQ sauce with Caesar salad. Amazing!

★★★★★
Local Guide
April 22, 2024

The best food service and atmosphere, in the okanghan. You must visit

★★★★★
Local Guide
March 22, 2024

Im pretty sure they put Crack in the Brisket Mac n cheese because that stuff is highly addictive

March 22, 2024

Meat was over cooked and tasted really bad and the potatoes were raw

★★★★★
Local Guide
February 22, 2024

Always a great place to enjoy a meal out. Cozy booths, bigger tables for larger groups, nice atmosphere. Good food, great selections, generous portions! Went for another meal, and again, Pasta Factory did not disappoint. Everything was terrific. Food, service, atmosphere, prices. All was excellent. Thank you for a great evening!

★★★★★
February 22, 2024

Nice place to visit

February 22, 2024

I had a terrible experience. The service was awful. We waited a hour and a half for our food. Getting a drink was a joke. Just terrible. The food was excellent though.

★★★★
January 22, 2024

Overall this place has nice service but some servers are better than others I have found. Our server tonight was 5 stars. Overall I do like this place but there are limited specials and beer prices are normal compared to other places and nothing to brag about. Limited dining hrs too or this would be a 5 star place. I did like the variety of music but please consider more salad dressings as no ranch and no balsamic! Just honey mustard which I so dislike! Had to eat the salad dry! 4 of 5 stars this time anyways.

★★★★
Local Guide
January 22, 2024

This is a very cool pasta place with tons of options, including a make your own pasta with tons of different options to suit your creativity!

★★★★★
Local Guide
December 22, 2023

Went for the complimentary birthday spaghetti and meatballs. Came piping hot and delicious. Meatballs seasoned wonderfully. Big portion; couldnt finish. Staff was friendly and helpful. Nice ambiance. Community oriented - kids freely running about. Kid-friendliness: Nice to see kids in the restaurant. Felt like an inclusive place to eat for the community.

★★★★★
Local Guide
December 22, 2023

Top notch food, first time order but was fantastic..had to do takeout order due to indoor dining ban but this establishment had excellent setup for covid 19 restrictions..cant wait to sit at a table when allowed to again

★★
Local Guide
December 22, 2023

This was our fourth visit here and we were highly disappointed - something has Changed. We had the prime rib special which was $30 the meat was tough and flavorless, the vegetables were hard and bland and the mashed potatoes were very Lumpy. Service was okay but the music was 80s rock and the whole atmosphere was nothing like it was during our visit in the fall. Must have just been an off night but we expected more for a $100 plus bill - no frills.

★★
Local Guide
December 22, 2023

My guest was served the wrong pasta which lead for quite a bit of a wait before we could eat together. The 2 other tables at the restaurant both needed a manage to intervene because of an issue they had. Quite overpriced for what you receive as well.

★★
Local Guide
December 22, 2023

Was extremely disappointed, I used to come here a lot but havent been in a while. It was dreadful, they messed up on both of the other tables around us orders as well. The food was good, but that was after they got it right, they brought out something I didnt order and then seemed annoyed I didnt just take that and asked for them to remake what I actually ordered. Meanwhile leaving the food of the person I ordered so they ate without me so their food didnt get cold. Definitely wont be coming back anytime soon until I hear that things have turned back around for the better.

★★★★★
Local Guide
December 22, 2023

I had such a wonderful experience at The Pasta Factory. I recently found out I can no longer have gluten and have been having a difficult time finding alternatives that don t make my mouth sad, but omg the corn penne was *chef s kiss*. Our server Jessica was incredibly knowledgeable about the menu and so helpful and lovely. Also, $10 for a huge serving of pasta, are you kidding me Dietary restrictions: Gluten free

★★★★★
December 22, 2023

Outstanding food and service, food comes fast and all pastas are fresh and amazing. Been here a couple times now and all experiences have been amazing.

★★★★
December 22, 2023

Good food. Very nice staff just waiter talked to me and I was not in the mood but really good food and bread.

★★★★★
Local Guide
December 22, 2023

The pasta factory was fantastic! We had a great waitress, the seafood lasagna was delicious and their wine selection was really nice. The atmosphere was warm and cozy. I highly recommend this restaurant! Wish I had taken a picture to show you how lovely our meal was.

★★
Local Guide
December 22, 2023

Need to update hours online. Says open until 9pm went there and waitress says kitchen closed at 8. Good food but would appreciate accurate time

★★★★★
Local Guide
December 22, 2023

Went fir my mas 80th bday. It was amazing.

★★★★★
Local Guide
December 22, 2023

Had a fantastic lunch with family forgot how great it was there would recommend

★★★★★
Local Guide
December 22, 2023

Really, really upscale for a family restaurant. Great place for family dining (with a bottle of wine and some nice cocktails haha) Servers are well trained to complete the experience, proper wine services and good pairing suggestions. Prices are absolutely amazing. 3/5 of us had beef tenderloin with side pasta, and averaged under $30 per person! We will be back!

★★★★★
December 22, 2023

The good was, as always, absolutely great. Our server Abby was so interactive and super friendly with us and other customers. Always had a smile. But the food....mmmmmm delicious as always. Absolutely no complaints.

★★★★★
December 22, 2023

Amazing food and service! Very friendly servers! :)

Local Guide
December 22, 2023

Update to tonight....was not told about the incredibly long wait we would have for the 2 hockey teams that showed up. We ordered 30 minutes before the teams showed up and sat down. Their pre-order was not only served but cleaned up before we realized that our food was not coming. No explanation or apologies from our server, not even an offer for a drink refill. When we advised our server we were leaving, she left our table, went to the kitchen, went to the hockey team tables, then finally back to us to say our food could be cooked in minutes if we wanted to wait. When we said no, we were leaving, she got rude, said things happened and nothing is her fault, its our fault we are impatient. We will never be back. Great way to alienate the locals who keep your establishment afloat during the winter. If I could give a negative star I would. Great food and friendly staff. Always a good evening out

★★★★★
Local Guide
December 22, 2023

Must stop in Penticton; literally can t go wrong.

★★★★★
Local Guide
December 22, 2023

For pick up Amazing meal for our hockey team Recommended dishes

December 22, 2023

My partner and I came here on 03/19/2023 and we both ordered the carbonara with penne (me) and fettuccini (him). The sauce was super chunky as if it were left over from the day before or previously frozen. I added on the sliced chicken breast and again, was not satisfied as it was flavorless and tasted odd. We both maybe ate an 1/8th of our pasta as we were starving but couldnt stomach the rest. Both of our pastas were $25/plate which is extremely high considering the quality. Needless to say, we wont be going back there again as the server said that our pasta looked fine to me and did nothing to make it right.

★★★★★
Local Guide
December 22, 2023

Had the Rotini di Pollo and their peach belini - very good meal. The server was great. Food

★★★★
December 22, 2023

Went for my daughters birthday. The food was great, unfortunately our server was terrible. Not once asking how our meal was and just all around lazy. We had a hard time eating our entrees, with such a loaded table of used dishes from our appetizers which werent removed and not for lack of us trying to get her to remove them. And whats with handing over to- go containers for our leftovers. Its not like we had any room left on the table.

★★★★★
Local Guide
December 22, 2023

Great food. Must try

★★★★★
Local Guide
December 22, 2023

Love this place! Food, Service & Atmosphere are always great.

★★★★★
December 22, 2023

Loved it super delicious both times Ive gone

December 22, 2023

Terrible service and mediocre food

★★★★★
Local Guide
December 22, 2023

Good service. Lots of pasta variety and options.

★★★★
Local Guide
December 22, 2023

Delicious pastas and flatbread, a bit overpriced though. Service was nice. I recommend it for celebrating, maybe not for a casual dinner unless youre ready to spend $$$.

★★★★★
Local Guide
December 22, 2023

The food was great. Perhaps a bit expensive and not very fast, but the quality was great.

★★★★
Local Guide
December 22, 2023

Lovely wait staff, drinks and food served in a timely manner. Good selection of local craft beers and wines. The food is typical chain fare, good but not very imaginative.

Local Guide
December 22, 2023

Went to the pasta factory with my wife for our 12 year anniversary and Im sorry to say the service was terrible waited 20 minutes just to get water and than the waiter forgot what drinks we ordered and than after being there for 1 hour finally had our food brought to us and for a piece of chicken that was raw and the pasta was slimy and the bill was over 100$ I would not recommend anybody going there for any type of dinner ..thumbs down for the pasta factory

★★★★★
December 22, 2023

I went there just for a quick lunch around 1 pm and let me tell ya, the service was just great. The food amazing and the white wine they had for special today was really good. The waitress a young lady gave me an amazing service. Better than the old spaghetti factory in Kelowna.

★★★★★
December 22, 2023

Amazing!!! I can not say enough good things about this place, it was me and mommas first time visiting and to say we were both blown away would be an understatement. It was last minute and we did not have a reservation but were sat right away, the food came very fast and was soo delicious. We had the prawns to start, a pasta dish and there famous ribs so we could try a bit of everything. The staff were very friendly and efficient and make a killer Ceaser, our waitress was the cherry on top it has been a long time since I enjoy a dining experience that much.

★★★
December 22, 2023

The salad and bread were tasty and fresh and the portions were about right but the sauce was tasteless and bland. Pasta is all about the sauce and this one tasted worse than one out of a can.

December 22, 2023

Service was okay, but the pasta was terrible, not fresh, store bought rainbow tortellini, at this price point expected higher quality ingredients. Protein was poor quality.

★★★★★
Local Guide
December 22, 2023

Went there for lunch and really enjoyed the food and service.

★★★★
December 22, 2023

Steak is so good!! Much more more for just a pasta restaurant

★★★★★
Local Guide
December 22, 2023

I m in this restaurant right now and it s fantastic. I feel bad because it s so busy that all the poor people working here seem to just be holding it together the best they can. The food took a bit longer than one would wish, but it s so delicious and good that it s all worth it. And they handled our crazy 13 person family dinner loaded with toddlers very well.

★★★★★
December 22, 2023

The food is AMAZING!!!!!

★★★★★
Local Guide
December 22, 2023

Do yourself a favor and get the Sicilian Penne...will be dreaming about that dish! Kid friendly, and the service was great. We had a very large group for lunch, and were accommodated so well and quickly.

★★★★★
Local Guide
December 22, 2023

Great food, lots of options, could havr used a bit more sauce but was otherwise pretty great

★★★★
Local Guide
December 22, 2023

Kid s meal portion is same as the normal one. LOL.

★★★★
Local Guide
December 22, 2023

Service has never been outstanding but the food has always been spot on! I have gone there many times with family and will continue to visit

Local Guide
December 22, 2023

Most disgusting meal I have ever been served at a restaurant. The steak was over cooked...and they had already cut it so should have known. It tasted like dog food, absolutely awful flavor. Repulsive. The fresh crab was clearly canned. The salad had brown leaves mixed in. Potatoes had an after taste and the chicken parm was a watery sauce. Never again. Server was nice until the end.

★★★★★
Local Guide
December 22, 2023

Wear loose clothing, as you will leave stuffed!! Always amazing food and service.

★★★★★
Local Guide
December 22, 2023

Great food. We go here once or twice a month. Service is great as well

★★★★★
Local Guide
December 22, 2023

Simply the best pasta in town, hands down.

★★★★★
December 22, 2023

Super fast service, delicious food! Our server was so nice and the pasta was to die for.

★★★★★
December 22, 2023

The food here is amazing! Cute little resaurant.. will definately be back again! I highly recommend this place!

★★★★
Local Guide
December 22, 2023

The food was great, a cozy atmosphere and relatively prompt and friendly service.

★★★★
December 22, 2023

We checked this place out a couple of days ago. Great location, within walking distance from our hotel. We sat outside at the picnic tables as we had our dog with us. Our server was lovely and down to earth. We had a wonderful meal, of seafood linguini, ribs and build your own pasta. It was really good, my only suggestion, to have a side plate to put seafood shells in. Otherwise a must check out. See you next time.

December 22, 2023

no service at all. not even a glass of water. waiter no shows up until we finish.

★★★★★
Local Guide
December 22, 2023

I had the steak and pasta and it was excellent!

★★★★★
December 22, 2023

1st time here, 2 people, on a Thursday night. our host Sarah is very welcoming and gave good recommandation ! we ordered : 1. CHICKEN SOUP ( ) Very delicious, with hot pot , give you immediately warm and comfort 2. SICILIEN PENNE ( ) Only like the chorizo sausage ...the rest are normal 3. LASAGNA ( )my husband said its good portion is really big , recommend half size for single person Will come back !

Local Guide
December 22, 2023

Cold pasta. They reheat it in a microwave. Will not be going back!

★★
Local Guide
December 22, 2023

Cold shrimp, and mussels in seafood linguine, microwaved when informed waitress. Slow service, food has no taste.

★★
Local Guide
December 22, 2023

Bread was good, meatballs were cold in the middle lol

Local Guide
December 22, 2023

Food has no flavour. A group of 6 and all said the same of their dishes. The shrimp and mussels in 2 seafood dishes was cold, sent back and returned microwaved

★★★★★
December 22, 2023

Food was amazing

★★
December 22, 2023

The prices are insane. 17.50 for only the sauce and pasta not including anything you want to add to it . Get real. I had the crab dip and it wasn t hot when it arrived. 14$ for a slice of cake. Nope . Definitely won t be going back any time soon. I will say the service was great, our waitress was lovely.

★★★★★
December 22, 2023

Food was amazing, the service was fantastic, and the mood was pretty laid back

★★★
Local Guide
December 22, 2023

Service good, nice surroundings, my friends lasagna was góod, but my steak was too well done, asked for med rare. If I return, I will eat pasta .

★★★★
December 22, 2023

Always great pasta

★★
December 22, 2023

Our server was very friendly and accommodating. It took over an hour for our main to be served. The restaurant was not full. The seafood linguine was cold and had a crust over it. The spaghetti and meatball noodles were very over cooked and was a ball of pasta on the bowl. Could not even spin it around the fork. When i asked them if they changed their noodles i was told no and that the small noodles in the spaghetti cook faster. They offered to cook bigger noodles for me. I requested them to be cooked al dente. My plate sat in front of me as they cooked the fettuccini noodles with new sauce and was brought to the table where i was instructed to move my meatballs from the old plate to the new plate. The fettuccini noodles were some what better. Still not al dente. I want to be clear that our server did her absolute best to make our experience a good one. However, the food let us down. For a pasta restaurant we would expect the pasta dishes to be better than the White Spots! We are locals and have always enjoyed coming here, however if this is the new standard i dont see ourselves coming back anytime soon.

★★★★★
Local Guide
December 22, 2023

Very tasty and we left very satisfied! No concerns.

★★★★★
Local Guide
December 22, 2023

Best little secret in town fabulous specials and tastes so good service was very good

★★
December 22, 2023

Ordered appetizer and food at the same time. Foccatia bread with dip showed up. We thought it was complimentary as it s our first time here. Our dinner arrived shortly after. Not sure how she got focaccia bread instead of lobster and spinach dip ?! Got water when first sat doesn t and never asked again for a refill. Waitress should have a pen and paper to write down our order instead of relying on her memory. The food was excellent !! but waitress needs to listen and write down order.

★★★★★
Local Guide
December 22, 2023

I m not one to write many a review, but I have to say that this place is absolutely worth coming to! This restaurant was one of the highlights of our trip in the area, as the food was fresh, delicious all while having large portions. We also had outstanding service and would like to thank Katie for going above and beyond for us even though it was a busy night. We definitely plan to return and will recommend this restaurant to all our friends!

★★★★★
Local Guide
December 22, 2023

This is my new favourite pasta restaurant. After my wife and I did a wine tour we both wanted pasta and decided on the pasta factory. We were both blown away by the place. The food was amazing, the service was great, we both left full and satisfied

★★★★★
December 22, 2023

Specials everyday and Sundays are lasagna

★★★★★
Local Guide
December 22, 2023

This place was very good. I had the make your own pasta option with carbonara sauce, chicken breast and mushrooms and it was amazingly good. Some of the best carbonara sauce I ve had in awhile. The service was also very good.

★★★★★
December 22, 2023

Good food n stuff

★★★★
Local Guide
December 22, 2023

Visiting the Pasta Factory in Penticton, BC, is like taking a delightful journey through a pasta lovers paradise. Just like a roller coaster ride, the restaurants charming ambiance and friendly staff set the stage for an exciting adventure. As you dive into the menu, its like exploring a maze of pasta options, each with its own unique twist. Just like a thrilling ride, the perfectly cooked homemade pasta takes you on a whirlwind of flavors. And although the wait time can be a bit like waiting in line for your turn on a ride, the overall experience is worth the anticipation. So buckle up, because this pasta experience is one you wont want to miss!

★★★★
Local Guide
December 22, 2023

Its a good value for the dollar, and the ribs are devine. They seemed to take the GF options seriously and without sacrifice to flavor. The dining environment was warm, comfortable, and inviting. Beyond the pasta, this might be a great place for someone craving a steak as well. The waitress seemed a little short and rushed, although the restaurant didnt seem too busy at the time. All and all a great experience and would recommend. Dietary restrictions: It seems to be safe enough for those suffering from ciliac.

★★★★★
Local Guide
December 22, 2023

One of our favourites!

★★★
Local Guide
December 22, 2023

Used to be one of our favorite places in town but the last few times we have been there the food hasnt been as good! The lasagna barely had any sauce and was all pasta and not much else. My partner had the same issue and said the time previously the steak wasnt good. We also came at 7:30 and got turned away at the door since they were closing at 8. I dont know what has happened here but we wont be back for a while unfortunately.

★★★★★
Local Guide
December 22, 2023

We always have the best service. They have a delicious Mac & Cheese menu with lots of scrumptious choices! The fire is on inside and its really cozy and inviting this time if year too!!

★★★
December 22, 2023

Food was okay. I thought the pasta sauce was quite bland.

★★★★★
Local Guide
December 22, 2023

Great place! Awesome Staff & Service!!!

★★★★
Local Guide
December 22, 2023

Lasagna is top notch

★★★★★
Local Guide
December 22, 2022

Our server was great and our meal was amazing as always. 2 single moms going in with 2 1 year old babies who made a mess of the floor. Ive always been the type of mom that will clean up the kids mess but she was right down there on her hands and knees cleaning up after our kids even though I told her she didnt have too ! I love coming here.

★★★★★
Local Guide
December 22, 2022

Amazing service, food came out very quickly. Food tasted very good. Good atmosphere as well. I will come again. Irecommend coming here.

★★
Local Guide
December 22, 2022

Really disappointed, pasta overcooked, bland, and terrible. Service could have been better. Not sure what was happening there this night, I have had better before from this establishment.

★★★★
Local Guide
December 22, 2022

We had dinner at the pasta factory last night. Our first dinner there. And what a pleasant surprise it was. Saturdays is prime rib night. If you only had Yorkshire pudding to go with the prime rib I would have given it a 5 star. Maybe next time??

★★★★★
Local Guide
December 22, 2022

Food was terrific and the staff were friendly and efficient

★★★★★
December 22, 2022

The food was the best pasta ever,great service, server was very polite,the food was served hot and the server was at our table with a beautiful smile love this pasta factory restaurant we will come more often...Thank you

★★★★
Local Guide
December 22, 2022

Great Menu, and Quality. It was busy, but the 5 of us were very satisfied with our choices. If youre well funded, I recommend the Garlic bread, even though its about $8, but a huge portion Ive ever seen, and I was a Pizza Delivery driver in High School. Recommend the Pasta Factory for Italian, and more common meals as well. Wish that they could be open later in the evenings. Good experiences!

★★★★★
Local Guide
December 22, 2022

Spectacular food

★★★★★
Local Guide
December 22, 2022

Great food, awesome atmosphere and friendly servers

★★★★
December 22, 2022

We ordered a Caesar salad with lasagna and 1 piece of garlic bread to bring. Portion generous enough to feed 2 people. Courteous and fast service. Reasonable price.

★★★
Local Guide
December 22, 2022

Service was great, pasta was good but was a bit sticky.

★★★
Local Guide
December 22, 2022

The appetizers were hot, flavourful, and made me excited for my entree salad. It let me down. The base was there with ingredients but lacked a wow. Greens were left enormous so eating bites was a challenge. I would go again, but it wouldnt be my first choice.

★★★
December 22, 2022

Big portions, good service.

December 22, 2022

Overpriced! What you read on the menu and order is not what you always get!!

★★★★
December 22, 2022

Food was great as usual but we arrived without a reservation at 8 pm and felt A bit rushed through our entire birthday celebration meal which was a bit of a disappointment. Prawns were yummy!

★★★
December 22, 2022

Great atmosphere, decent food, but still need improvement. I ordered lobster spaghetti - when it was served to me, there was everything EXCEPT for the lobster! I literally thought they had given me the vegetable spaghetti instead because those were the only things in my dish. Later they made it right by giving me a lobster side dish but still! It was pretty funny.

★★★★★
Local Guide
December 22, 2022

This is such a wonderful restaurant when youre craving pasta. Everything is always good and tasty. Good size portions, friendly staff, and fairly priced. A member of our party was having a birthday and received their complementary birthday spaghetti and meatballs, one of my favorite dishes. Parking can be a bit tricky but well worth it. The food is amazing and on Mondays they have build your own pasta on sale. Yum, yum.

★★★★★
Local Guide
December 22, 2022

Amazing food, good staff, great location. Pricing is a little high for the amount of food you actually get.

★★★★★
December 22, 2022

Great restaurant, always friendly staff. Food is amazing, the daily specials are great . Had James as our server best service we had all week. Can t wait to come back next year

★★★★★
December 22, 2022

This is one of our favorite restaurants! The food is awesome and the staff are excellent! A special thanks to Angelle and James for making us so welcome! Steve & Christy

Local Guide
December 22, 2022

AWFUL!!! Took over 90mins for food to arrive. Salad was so dry and had nothing but leaves. They do not serve fresh bread anymore without a charge and wasnt even offered. They have frites on the menu with prime rib, but cannot order separate as a side. Would NEVER recommend to ANYONE. This restaurant has gone seriously downhill.

★★★★★
December 22, 2022

Good food, great service, later in the night but didnt get that being an inconvenience feeling. Fixed error in order with no issues. Nice.

★★
December 22, 2022

Hadn t been in a few years but food is definitely not as good as it used to be. Not worth the price at all disappointing for sure

★★★★★
Local Guide
December 22, 2022

Very good pasta and great service will definitely come back next time we are in Penticton

★★★
December 22, 2022

We eat here every summer when in town, the portions get smaller and smaller every year, our food was ok we waited around a hour for it. I dont think we will eat there anymore.

★★★★★
Local Guide
December 22, 2022

Great food

★★★★★
Local Guide
December 22, 2022

Good, no, great pasta place. Good service Good food!

December 22, 2022

Horrible experience we ordered a baked Mac and cheese half order for $18 plus taxes because they would not let us order a kids size Mac and cheese for our son for $10, when we received our Mac and cheese it was disgusting u could count the pieces of macaroni and a mountain of cheese piled high, why would I feed my kid a mountain of cheese and give him a heart attack this does not let me add pictures but I did take one for reference and I m not impressed save your money go elsewhere

★★★★
Local Guide
December 22, 2022

Really great food, there arent a ton of options for a la carte pasta dishes but they do have a build your own which has a ton of different fixings. Kids meal was maybe a cup of mac and cheese and a half cup jello for dessert, wasnt enough food for our 9 year old but probably perfect for a toddler. All in all really good :)

★★★★
Local Guide
December 22, 2022

We enjoyed the food. It was good portions, great flavor

★★★★★
Local Guide
December 22, 2022

Update: Aug22 - we walked in w/o reservation; so friendly and treated as a valuable customer. Food is great and delicious. I have ordered few times take out in the past.

★★★★
Local Guide
December 22, 2022

Good food, maybe larger portions would be better.

★★★★★
Local Guide
December 22, 2022

Great food looks like theyve updated a bit of the restaurant as well. We dont go there often so it was also nice to see a bit more of an update on their menus too. Kid-friendliness: My oldest loves building her own pasta. The portions for kids is very sizable for her.

★★★
December 22, 2022

Had dinner there on Monday night...not too busy. Had the special make your own pasta and chose linguine with meat sauce. Sauce was very watery and not much meat in there. In fact, not much flavour and just tastes salty. Also ordered the pork chop. On the saltier side and cooked well. Supposed to be beer brined. Came along with some lightly grilled zucchini, green beans and broccoli and potatoes. Best part of this dish for me was actually the potatoes. The other veggies didnt have much grilled flavours. The food is OK and didnt really have any of the aromatic flavours you would expect from a fresh pasta sauce nor from fresh grilled pork chops. Service was good and friendly. Needs to improve on the flavours.

December 22, 2022

Ordered 2 Lasagna $20 each add Garlic toast $4 Paid for delivery, took 55 minutes- total $50.74 only to be given LESS THAN WALMART FROZEN PS I cook WAY BETTER !!!!!

★★★★
Local Guide
December 22, 2022

Its a good little place with okay prices

December 22, 2022

One of the worst meals I have ever had. We were a group of 6 and all meals were lukewarm at best, potatoes and lasagnas were actually cold. Ceasar salad had absolutely no dressing. Sent that back and it came back with hardly any dressing at all. There was no cheese on the lasagna, you honestly had to dig for the cheese because there was none. We told the server and the manager about everything and all they compensated us was 3 desserts, 2 were horrible. The chocolate cake was good but that was the only item that didnt deserve a 1 rating. None of us will ever go back.

December 22, 2022

no stars for this place cold chicken bland ceasar salad.

★★★
Local Guide
December 22, 2022

It felt like the server was more busy with other people and and when did want something she was short and it didnt feel like they liked people that came in on their own Dietary restrictions: They had gluten free pasta that was corn based

★★★★★
Local Guide
December 22, 2022

Took a sports team there well looked after prices were Fair good staff was well treated

★★
Local Guide
December 22, 2022

Food was very dry, mussels were undercooked and portion was not worth the price