1770 Main St, Penticton, BC V2A 2G8, Canada
Founded in 1928, White Spot is the longest-running Canadian restaurant chain based in British Columbia, sourcing the freshest, premium local ingredients possible for their menu items. They are best known for their award-winning burgers, Pirate Pak kids meals, hand-scooped milkshakes and secret Triple O sauce. Along with Triple-O's, the White Spot chain operates over 128 locations across British Columbia, Alberta, Ontario and Asia. Their philosophy and effort has kept them as one of BC’s Most Loved and iconic brands, for almost a century.
I was very pleased to hear that they have a dedicated gluten-free fryer! French fries!!! The gravy is also GF. They took good care to alleviate as much potential for cross-contamination as possible. Eating out is such a luxury.
Went to White Spot last night with mY family. I ordered the Nats dry ribs, they were good, The waitress didnt bring side plates, or the ranch dip i ordered, My Mom and i shared The Legendery burger and my burger was raw, the fries were cold and all diffrent sizes and colours, my brother had a long hair in his coleslaw, didnt get topped up on the coffee when he asked for more, and my glass of wine cost 14$ The waitress did not ask me what size just brought the 9 ounce, 14$? for a glass of red wine. Really horrible service, and way over priced, They took the burger off and my brother didn't even complain about the hair, just left his plate alone after that. Its extremely expensive now.
I highly recommend the White Spot Restaurant in Penticton. My family dealt with the manager Kevin in arranging a brunch for my mother’s celebration of life family get together. Kevin was amazing to deal with, he understood our needs and delivered. We received so many compliments on the meal and service delivered by both Kevin and our server. Will definitely return when I’m back in Penticton. Thank you for helping us on this special day!!
Slow service & got the orders wrong on 3 out of 5 and the place was not even 1/2 full + the barely cooked shredded potatoes I ordered and didn't get but my buddie did and I traded her for the smash browns I got were not replaced till we were done all of our food .
Kara, at the front, was quite pleasant and the other staff seemed nice as well. We ordered takeout and didn’t have to wait very long for our four item order. Food was tasty as well. Our only complaint was that one item was very clearly marked with an allergy alert (to be made gluten free). Yet it contained contaminants - traces of croutons in the ceasar salad. We’d obviously preferred that they would have made a separate salad once the kitchen staff noticed. Later, the manager, handled our issue promptly.
Nice quiet place to get a reliable meal. Usually get meals in a timely manner, and staff is friendly. The burgers are always good.
We visited it 3 years ago, and it was okay, but the recent experience was awesome, Manager greeted us, server was so nice and very helpful. Food was great. Good job and thanks to all staff 👍
Super disappointed tonight in the service and food. We come here for every big event in our lives . Today I was celebrating a huge milestone in my life . Yesterday we did our voting for the “best in Penticton” and voted white spot for all of the possible categories. Which then lead into our decision that we should go here tonight to celebrate . I always get the burger, my friend always get the fish n chips only to be super underwhelmed by the new price of the menu (understandably) but I guess the serving sizes change as well ? The fish were a 3rd the size they were every other time we came , and our server didn’t check up on us once . Extremely disappointed. Sucks because we described white spot as the “one restaurant who is always consistent” . My friend simply said “not coming here for fish n chips ever again”
Shawna was our server and she was great, after our meal we were able to talk to her about some things that my wife and I and her missed from when we were growing up IE outdoor theatres, drive through car hops, and a few other things. I had that Buttermilk Cobb Salad with house dressing and it was great I wouldnt change a thing mind you I did leave out the cheese and I forget the other ingredient I left out. My wife had chicken pot pie and the house salad she said it was good.
Great service, and food is consistent, well done, well priced.
Great service and food. Always enjoy eating here
We ordered fish and chips for delivery. The food was FANTASTIC!!!!!
I ordered skip the dishes and there was not any zoo dip with the zoo sticks. I expect better.
The service and food here is always very tasty and the service is always excellent. This is our go to whenever we are in the area.
Very good friendly staff food was great price was good for the amount of food you get
Went here for dinner for 2 persons, the food quality was good and the service was great
Always a great place for seniors.
We have been to the Penticton location a few times and it was usually good. Went there for lunch today (Oct 20th 2024) and it was the most horrible experience Ive ever had at ANY restaurant. We got seated right away and then pretty much forgot about us. Two other parties came in after us and were served their drinks and got there food before we could even get a coffee and our order taken. The server was no where to be found. After about 45 minutes my wife and I decided I should talk to a manager. When I located the manager and tried to explain the situation I was told she would be with me in a minute and pretty much gave me the attitude my concern wasnt important. I said to her no I wont wait, Ive been waiting long enough. To which she said the were doing their best. And told me to stop yelling at her. I wasnt yelling at her. After 45+ minutes of waiting I was tired of waiting. Especially when two other parties that came in after us already were done their meals and we hardly even had our order taken. After the service we recieved there by the wait staff and the manager, we took our business elsewhere. Somewhere with good service and management. I work hard for my money and when I receive service like this it is un acceptable. The owner/management here need to improve many things here. I will no longer spend my hard earned dollars here or any Whitespots for that matter. People should avoid this place at all costs. I spent my hard earned dollars at Earls and had amazing service and amazing food. I will never spend my money at the Penticton Whitespot again. THIS PLACE IS HORRIBLE. IF I could give it 0 stars I would.
Sat out on the patio for our anniversary, food was good and the staff was awesome. Thanks for a very enjoyable evening
Worst service and very rude staff. I took my family for brunch and they didn t seem care that we were 8 people on the patio spending over $200! We had 2 little dogs with us so we went directly to the patio - a waitress came out and gave us heck for going directly to the patio! I asked her if she preferred we take the dogs through the restaurant and it went down hill from there! We saw 4 tables served and paid before we got anything. 1 hour and twenty minutes. Horrible - smashdowns were burnt!
Smaller location. Good food. Good service.
Was delicious. Will be back
Excellent service and food! Friendly atmosphere, close to hand. Fun time!
Good reliable food and great service
What a nice big clean White Spot. Very fast and plesant service.
Food was pretty good but the burger was cold and the blackberry lemonade just tasted like tap water.
Great experience good food very helpful staff clean good parking
Amazing food & friendly staff, and great milkshakes! Worth a visit, youll keep coming back for more.
One of the better white spots weve been to. Being from Alberta we take any chance we can to visit. Good job!
Food was decent that was the highlight it Service was okay... Dietary restrictions: I have Celiac disease. Food : 4/5 |
Burger was dry. I dont really remember what it tasted like which is a bad sign haha The blueberry pie was dry, didnt have a lot of taste to it. Basically a premade crust topped with whole blueberries coated in a sweet jelly. Food
You know I always forget you can get a good burger here! Wheelchair accessibility: Good clean bathroom with accessible stall and a seperate family room which also is plenty accessible. Food : 5/5 |
The food was very good. My pasta was a little underdone and they fixed it for me right away and it was delicious.
My food was OK, my wife had to send hers back , but there was no problem and they remade her meal. Food
My waitress was very polite qnd friendly. Food was good and good portions. Thank you to your staff and to my friendly waitress that remember some of Penticton older pass.
Always good
Great customer service. They forgot to put my order in and whe I asked them about it, they acknowledged the mistake and gave me and my wife a free tab because of the mistake. We went there to watch a soccer game and they put it up for us. I would definitely go again if I have the chance.
White Spot food is always good. Sadly they appear to consistently struggle to hire enough staff to allow for effective service. This location was no different. Arrived for breakfast at about 8:45 and had an uncomfortable wait for each step. I almost turned around when I was asked to wait to be seated in a half empty restaurant. Hindsight that would have been the correct choice. Server tried, but really feels like this is more on management issue than anything else
Love the place, very open with lots of light. The Cheesesteak hash was tasty and I couldn t get enough of it, great portion size too.
It s a solid Whitespot with great service.
I forgot to take any pictures, but I had to write a review. My experience here was above average and way better than I expected. The service from when we entered our meal order and food was great. We had a party of six and everyone was pleased with their meal. I will definitely be back.
Staff has their noses in the air and have an attitude of superiority. Food is ok.
Well be back ... awesome breakfast menu.
Great food, excellent service.
Had an amazing experience at this restaurant, the manager Lauren is a very upbeat and positive person. Food was good, service was amazing. We ll definitely be back for more.
Great breakfast
Very good experience
Pretty good place. Breakfast are really good!
Spent a lovely afternoon with our group of friends -great food and beverages !
Omg. The soup was spicey, as were the lettuce rolls. Everything was tasty. The appy perogies were surprisingly good!
I asked for the manager and he went over and beyond to fix my problem.
Slow service,cold and wrong food, unclean surroundings.No manager apparently on duty. Just horrible
Enjoyed my usual toasted shrimp sandwich. Always good
Great breakfast. Large portions. Good service
Fast service and great burgers
Legendary Impossible Burger always. the best.
I ordered cheesy bacon perogies with extra cheese sauce. When I order extra cheese that doesnt mean I want extra onions. Plus the bacon was in slices not diced so I had slabs of bacon that were has hard to cut. All around it just wasnt what I expected I have order this before and never had a problem so why was it so unsatisfactory this time?
Kind of pricey, but delicious food. Wish they would open up the bar area for longer during the day.
Excellent service, delicious food always!!! Its our go-to place for lunch. Love the happy hour food menu
Normally not too worried about the service or the food quality at a well-known chain restaurant. Unfortunately our experience here proved that assumption wrong. The manager or shift leader the night we went was rude and had a horrible attitude. She basically tossed my baby sisters pirate pack across the table to her and spilled the sauce all over everything in her pack. Took forever to get our food and forever to get our servers attention to pay the bill. Sucks cause it s the only white spot around and we normally enjoy the food and service at other locations.
Food is always awesome, no matter which one we go to. Great food, great staff, good atmosphere.
It would be amazing if someone picked up the phone when calling.
Eggs Bennie is a real achievement here. Very creative additions in this instance. Ask for fresh coffee if you need to. Vegetarian options: The Bennie was fab!!
Always such a treat for our kids to eat here. And to add to the excitement, they partner with our children s school for hot lunch! Always consistently delicious, this BC institution is an easy choice. There s something for everyone. Their burgers are crazy delicious!
Despite having done back to back shifts our server was a delight and did her best to make us comfortable and cared for.
Parking: Was quick and easy to park right by the doors Wheelchair accessibility: Its good to see ramps n railing for the mobility limited patrons Food : 5/5 |
I wasnt super impressed with my food but it was fish and chips. I found it super greasy. But the waitress was so accommodating and amazing.
Seems way too expensive for what you get.
Surprisingly good coffee. Great service, professional and friendly. Not a fan of the menu but this is one of the better locations for this chain restaurant. One of the better options for an affordable meal in town.
A nice place to get a burger or any other pub style food. The service was good and the food hit the spot.
Doesnt look like alot of food for the price, but made me full.
Vergleichbar mit anderen White Spots. Das Personal ist nett, eine persönliche Verbindung oder persönliche Bedienung entsteht jedoch nicht. Personen der Oberschicht, die Wert auf Eleganz und Luxus legen sollten nicht hier hin gehen. Trotzdem hat der Burger sehr lecker geschmeckt und es war ein gelungener Abend, deswegen verdiente 3 von 5 Sternen.
The only thing that makes this two stars is the food it was so good. The waiter was not kind in anyway shape or form. I keep saying thank you and she just keeps her head down and say nothing. 2/5
Nothing special. Just a normal white spot, water was clearly tap and utensil s were dirty for everyone at our table!
Awesome service top quality food
Our server was Shandi and she was absolutely amazing. best service!
Very small portions. 2o yam fries for over $8. Service was very slow. Will not be back!
Our server Kaitlin was quite friendly and suggested us good places in penticton. We re from vancouver so didn t know much about this place. We enjoyed a lot. Gonna visit again next time!!
Hung up on me when trying to make reservations while I was asking questions
Its a good place to come for a hearty meal. Service in this location was very good and so was the food. It was served quickly and still hot. The place is spacious and clean. Food prices, as in many places, have gone up, but the legendary hamburger was still a good price and still tasted very good.
Love the food, sooo good. Service was slow but not the servers fault. She was very overworked. It seems staff is hard to find in Penticton and is a common problem there.
Best white spot in the Okanagan.
Had the Mac and Cheese special for dinner. It was tasteless and boring. Disappointing as we usually enjoy eating here. Ordered a Nates size drink and got a single. My husband wasnt impressed with his dinner either. I dont think well be back to this location
Great food and service. Dietary restrictions: Gluten Free available Parking: Easy parking Kid-friendliness: Great kids selection Wheelchair accessibility: Yes
Ive never had bad service here, and the restaurant is always clean and bright. It is franchise food, but, at least you know what your getting.
Good burgers and great service from our waitress
We ordered fish and chips for dinner and got them delivered. The batter was runny in the middle and not fully cooked. very unimpressed and disappointed. We won t be ordering here again.
Shandi is the best server you can wish for!!!! Definitely coming back!
update: April 2nd Had the cheese steak hush without the meat (more vegetable option) and the waffles for take out! delicious! Great place for an early breakfast (love to come at 7am on the weekend) very clean and friendly staff! Vegetarian options: Had the cheese steak hush without the meat (more vegetable option) and the waffles for take out! delicious! Very friendly and clean.
Enjoyed Salmon burger and spaghetti Bolognese. Great service.
Food is very consistent. Kid-friendliness: Has a kids menu Food : 5/5 |
Better to go to ooos for a burger White Spot has really gone down hill in the last 5 years .
Pretty sad, its a white spot so you should know what to expect. However I recently had a chicken burger from here and the breast was nothing more than a quarter of a chicken breast, seriously it was a piece of a chicken breast I dismantled my burger and ate it with one bite...... and the toppings but a fraction. I didnt know times were so tough that you cant afford to provide people with an actual full sized sandwich, especially at the price you pay here, not worth it for a bun and french fries.... Aside from that our server was kind. EDIT- Management reached out and offered a second chance, and they totally redeemed themselves. Great job, the service and food was great this time. We enjoyed the Gochujang lettuce wraps, clubhouse and perogies. Everything was tasty and as expected. Thanks for the correction.
Good food. Nice service
Awesome breakfast. Benedict and side of sausage
Delicious food, fantastic service
Took my wife out for breakfast here at White Spot. Food was very good, and the staff was helpful and friendly even though the restaurant was slammed with people. We enjoyed it very much! Thank you for the positive experience!
This morning we had an excellent breakfast, the service was hospitable and efficient. Thank-you Food
Can be 5 star if they are not keep on forgetting to put cutlery in my order ( pick up)
This visit was much improved from last one staff more attentive & paid attention to my requests Dietary restrictions: I ask for gluten free and they make sure if its an allergy or a intolerance Wheelchair accessibility: Building is level so physical challenges are fairly easy.
Nice newer restaurant with the usual great food! Service was great but a little slow getting back to our table. It was busy so all good! Kid-friendliness: Always great for kids for both food and colouring/activities!
Wait for food was long but overall good.
I went here for breakfast, the service was really great, friendly and prompt. The food was hot and delicious, eggs cooked perfectly, the way I ordered them. Highly recommend this restaurant!
Had burgers and apples. Great polite service reasonable prices. Try their spiked shakes!! Yummy!! Vegetarian options: They have veg options,including the impossible burger!
Great family gathering place.lots of food choices and specials. Service was good despite being busy
The worst service I have ever experienced sat next to the server station and being ignored. Short staff and kayos
Very accommodating. Hostess was very sweet and helpful.
After spending the night driving to visit my mother in the hospital, my sister and I really needed a good real meal and a few minutes to decompress. We picked this restaurant because of the location, as well as I have eaten in other White Spots before and was happy with everything. This location did not disappoint. The coffee was fresh and delicious. The potato smashers were really good and my omelette was superb. Sorry, was too tired/hungry to get any photos.
Only complaint we asked for coffee twice and both were cold.
My young family loves to go dine here. Great place to take kids.
First time eating here and it was super goid, very impressed with the food and service. I would go back again!
Menu is deep but pricey.
For penticton great service
One of the better White spot locations.
We go every month, the staff are amazing, food is always great
Excellent meal, great service!
Nice place and reelly good service .
Came up from out of town. Ordered for 8 people. 3 got their food at a decent amount of time, the rest had to wait over an hour. When they got the food, it was soggy and cold
Way over priced. 20 bucks for a plain cheese burger and crappie fries. Waste of money. 82 bucks for lunch for one adult and two children. A couple burgers and a childs pirate pack. Ridiculous. Reply to owner. I could fill my car from empty, drive from Penticton to Vancouver and half way back for the price of lunch for me and two children. I cant afford White Spot. Just a couple years ago it was 50 bucks which was expensive but doable. Over 80 bucks Im out. Cant afford it. I have been going to White Spot over 60 years and the quality of the burgers is not what it once was. Quality down and prices through the roof. Good luck.
Fun place to eat! The kids especially loved their meals that came in pirate ships & with ice cream! The turkey, bacon, brie sandwich was filling and delicious! Kid-friendliness: Fun kid menus!
If you are looking for a light meal you will definitely find it here. Ordered a soup and a salad. $8.99 for the soup and if I had a 1/2 cup of soup in the tiny bowl it came in I d be shocked. Salad was totally tasteless. Had to put salt and pepper on it to have any flavour at all. The people I ate with seemed to like what they had (burgers) so I d probably recommend those. Just stay away from the salad options and don t waste your money on the soup. Dietary restrictions: Gluten free options available
Great dinner, super friendly service, a little but noisy, but we liked it :)
Great place to grab a traditional burger or snack. Dietary restrictions: One person needed no oil Food : 5/5 |
We met with out of town friends for lunch & enjoyed the local blueberries and produce menu very much! The staff made us feel very welcome during our entire meal! We ordered everything from breakfast to burgers & milkshakes and everything was just so good! Thank you! White Spot!
Everything was perfect
Pirate pack day is always a guaranteed visit to our local White Spot here in Penticton. Great staff, always busy.
We had a wonderful meal and Alyssa took great care of us. Highly recommend when visiting Penticton.
They have changed the menu again! The White Spot has forgotten what made them famous. Used to be a reasonably priced place to get a good hamburger, fish and chips etc. Now the have become a restaurant that hides from their past. Food : 4/5
Once I was seated, I was part of a dining experience that I enjoyed. The staff were friendly. The food was good. I would go back.
August 16/23 - 16:30 hours. Table for two To the owners, please accept my sincere apology for a huge error on my part. The previously posted review was not intended to describe the dining experience. In fact, the meal was better than anticipated. We stopped in for a quick bite and short visit. The quality of the burgers and fries only complimented a great afternoon. Our server was friendly and attentive. My only regret is not leaving a large enough tip. I look forward to our next visit. Two reasons. Great food and to offer my humble apology for my lapse in judgement
Its amazing place in town to hangout and chill atmosphere good lighting
Hair in my food. They took off $10. Very disappointed.
The staff were pleasant, it was just very long waiting for drinks, then food, and then cutlery. I ordered a chicken burger but got a regular burger. Didnt complain though since I didnt want to wait any longer to eat!
Best experience in a Whitespot! Our server was patient and kind with our elderly grandparents, and we had a delicious meal. The food was superb! We left full and happy. Vegetarian options: The veggie burgers are amazing! Please try the brie and mushroom.
Very short staffed. Not the waiters fault but we waited a long time for everything but the actual food once we finally ordered
I grew up in BC but have lived in SK for 25 years and every year when I come back i have to make my White Spot visit. My kids love it and we actually went back 2 nights in a row this time. Get the clubhouse. You wont be disappointed
Apparently their breakfast menu ends at 11 a.m... even though we were there at 10:40 they told us they had already switched over to their lunch menu so we couldnt have pancakes ... After a bit of a fuss they reluctantly agreed to give us the breakfast menu! Server was great... obviously it wasnt her fault... the manager reluctantly/eventually did the right thing.
Best food in town
Reese was the best server in the whole white ever in penticton he was kind and he was friendly and a good person to be around can t wait to dine here again he made the experience way better. Vegetarian options: He showed us on the Menü and he was so kind about it and understood what we wanted Dietary restrictions: So many options on the menu and Reese showed us all of the good foods THABK you reese Parking: The parking was so good nice and quiet and very well Kid-friendliness: Love how Reese was with my friends sibling and was so fun and creative when talking to the kids Wheelchair accessibility: There is good wheel chair accessibility for washrooms and tables
Love the atmosphere there. The staff is really responsive and kind. Food is good as always, although since the pandemic the selection has really reduced. Miss the old items. Kid-friendliness: Gotta love the pirate packs.
I ordered the hearty breakfast which seemed like a standard breakfast to me. They were very stingy with the jam and the coffee refills.
Always good!
Don t waste your money on their Turkey dinner. The meat is tasteless and the meal itself is layered onto a under sized plate that makes it very difficult to eat.For $25+ I expect better from White Spot.
The staff are great and we enjoy the food and. The service was great for us.
Kid-friendliness: A fair number of kids were in the restaurant, not sure about kids menu though! Wheelchair accessibility: No stairs, plenty of tables the could accommodate wheelchairs.
Good service and food
Had a great time
This summer we ate here and i found a long hair very embedded in my food. Told the manager when she came to bring our bill as I knew I d want to know if I was her. She assured me the cooks all watch how they do things etc etc. Basically told me it was likely my hair. It will take a long time if ever for me to return here that is for sure.
Food was fantastic and service was on point
Amazing food and great service! The quality of food is good, prices are decent. Awesome happy hour specials and nice atmosphere in the lounge. Professional and helpful staff :)
Sat me next to the noisy kitchen, next to the most winey kid ever! They did move me reluctantly, once I asked. They must have changed the bun again, because it was terrible.
Its exactly what you would expect... simple and good... a bit expensive
Good food, good service and clean.
Best breakfast in town
Service today was very poor
The Cobb salad was great and quick.
The sandwich was huge. So tasty.
Took my staff here for a our holiday dinner. Everything was amazing. The food was excellent and the service was top notch. Our waiter stayed on top of everything on his own and was able to navigate all our weird requests and ensured we got exactly what we wanted and were able to enjoy the time there.
I wish i could not give them even one star. I order Just a poutine and it took 45 min to get ready and once i got it ,it barley had a meat sauce and it was dam cold and they sent it without Fork. Are you kidding me??? Iam sure the branch manager donot know how to run a resturent becuase their kitchen is not even able to making poutine You guys really need to make a big change in your service.