Tim Hortons in Petawawa
3381 Petawawa Blvd, Petawawa, ON K8H 1X6, Canada
About
Located at 3381 Petawawa Blvd, Petawawa, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
Business Hours
Services
Photos
Reviews
Most Mentioned
That is the most disorganized Tim Hortons I've ever been to. I've been going to that place for years and it has all gone downhill! The food is disgusting and half the time my drinks aren't even made properly. The staff looks absolutely miserable and have an attitude to go along with it. That place has become so cold and uninviting that I cannot be bothered to go there anymore.
Horrible staff. Managers shamelessly yell and berate the other employees infront of customers (Even the highschoolers). Workers care only about being quick + drive through customers- competely disregard the customers that order inside store. Not a friendly environment in the slightest. I dont want to eat my food with the sound of anger and rudeness in the background from the bosses, No thanks! Also got a triple triple tasted like a regular . Unsatisfied.
8:45am on a Friday morning, “sorry, we’re all out of donuts”. Asked when more would be ready, “I don’t know” the only competently-run Tim Hortons in this town is the one on base
I went to this Tim’s at 6pm tonight. Not the first time my order has had an issue. My first initial visit a month ago I asked for an everything bagel toasted plain cream cheese and I got an everything bagel that was cold (not toasted) with cream cheese. It didn’t even feel slightly warmed. Today I asked for the same thing with a small peach quencher. The bagel tasted like they put chemical cleaner in it, my tongue began to feel numb immediately after one bite. I had to throw the whole thing away, such a waste of time, money, and food. On top of my peach quencher having weird crumbs at the bottom Of it. I know they have the pressure of drive thru times but it’s not an excuse to cut corners and potentially position customers. I won’t be back here as they don’t know how to handle food with proper care. If I could give no stars I would. I’m just hoping there are no negative side effects that follow after ingesting cleaner from their food. Tim Hortons (Clean your bagel knives with water not cleaner)!!!!!
I'm not that person to leave any bad review on anything whatsoever, but this one felt that it had to. I normally order either a cilantro lime or jalapeno chicken bowl from any Time Hortons that I go to. But the restaurant from this location left me a bit down. I ordered a jalapeno chicken bowl, the food portion that I got, compared to other locations was really small, and they missed my jalapenos. When I gave it back to fix it up, they only put 3 small slices. Honestly speaking, it hurts me to say this but I feel this wasn't worth the 10 bucks I paid for.
Nothing to say Surprise gift in my breakfast Top of this they charged and NO apologies at all. They said take it easy brother Great! Customer service wow and fantastic food safety levels. I hope I won’t see any insects in future Thank you Tim’s
Normally I'd give a higher score..........today 4 coffees that were short and 2 of which had close to 3 inches of coffee missing in a large. All four were sour and had flakes of old expired cream on top. Dumped all of them out........I see this all the time at Tims in other locations also........gotta wonder what else happens in the background.....
UPDATE: The owners are now skimping out on cheap ingredients, both vanilla doughnuts that I ordered had almost no icing on them. When it tastes more like a plain doughnut and it’s supposed to be a vanilla dip, you’re doing something wrong. Never have anything in stalk, I literally have never tried the M&Ms cookies because EVERY time I ask they’re out of them - and some of the staff give you attitude when you ask why the price of your order changed from the speaker to when you get to the window. The food also just sucks.
Its great there.
Check your coffee they always get my order wrong and I order black coffee.
Calm and silent.
I ordered 2 peach refreshers and one arrived carbonated while the other was un carbonated. I do not know what they did to it and it was tossed immediately. Waste of money and poor food handling.
Good service, good dark roast coffee
Ridiculous! Gossip with each other, I was standing for 15 minutes and they ignored me. Will never go there. Food
Everyone there needs to be fired or a better boss there needs to be incharge I mean I just caught that guy trying to sell me 35min old coffee ... And I ordered a DD and got a 4by4 I mean wth
Fastest tim hortons Ive ever seen, and everything is made right.
Amazing place to go, wonderful service.
I live in Arnprior and this is my first time being in Petawawa, and my first time at this Tim s location. I was served by a young lady named Katelyn. She is an exceptional worker, unbelievably kind, and knows exactly what to say. She even wrote a smiley face on my water cup, which made my morning. When I accidentally cancelled the debit machine, she walked over right away, hit the button, and made a joke that cleared away my embarrassment. Keep up the great work! And managers, don t lost this worker. She s amazing.
See attached.
The dutchie is back woot woot...a couple of days ago.i.was.pretty sad....I.went to.both tim hortons in petawawa ontario and both said they didnt have it...very sad as sad they are saying its only on for a special time...usually its okay...we love going to the tim hortons.thst has the fireplace better atmosphere....
Waste of time
I don t know why but every time I buy myself and my husband a coffee from here one of us always ends up with a mouthful of coffee grounds at the bottom of our cups . This has happened numerous times now so I thought I would post a review
Cant say enough about this location some of the best and friendly staff I have ever met
Always constantly in a rush to the point they never make the items correctly.
Always great service there, friendly people and always get my order right!
Grabbed an extra large and a small French vanilla coffees. 1st of all I paid for xl and got maybe 2/3 of a cup if that. It was the same for the small. I dont want to hear foam as an excuse. Its a total rip off. 2nd it was so watered down that dirty toilet water would have had more taste. The quality of this location has gone downhill.
Always my goto place
Ive been going to this Tim Hortons location almost every weekday morning for over 13 years. Its about average speed lately and my order is never messed up. I have 2 complaints, first, when I say Thank you What is the proper response? Well I can tell you its not silence... Learn some basic manners and say Youre welcome it only takes a second. There is only one or two of the employees that actually say it. Second complaint, put a sleeve on any hot beverage that has less then 2 milk or cream... ESPECIALLY TEA, do it automatically like most every other Tim Hortons Ive been to.
This is disgusting looking first off. You shouldnt be serving anyone black and burnt food. Second, why make me pay extra for cheese and then not put it on? This tim hortons is just absolutely terrible. You very seriously need to hire staff. Anyone thats okay serving black burnt food to customers needs to be let go immediately. Whoever made this sandwich should be out of a job.
Normally I would rate this tim hortons as really nice since they usually do our orders perfectly, but TODAY the staff was ABSOLUTELY rude. I apologized for not having my tim hortons app opened, so it took a minute, and she literally shoved the bag at me and said here as she shook it. The staff here are normally lovely but this weekend staff were very rude and short tempered. Not impressed :/
Generally the fastest one in petawawa in my experience. Just watch out around base timings as it can get really busy in the morning and the drive thru may be full
Might as well take Chili off the menu in the summer time. They never have it available. Even at regular lunch and dinner hours. Been there 5 times now between 1-5 and they never have it.
Great spot! Busy, but clean and operational!
Store owes me money Alex Boyl said he was supervisor however not able to refund me my money his terminal kept decling. When I asked for cash or gift card he said he could not do that. Said I had to drive over an hour back if I want my refund back? Called head office who says they will investigate. Still waiting for the over $6+ that they stole and could not refund. I notice this is not the only Tim Hortons to refuse refunds.
Manager is wonderful. The staff here are friendly and the speed of service is always immaculate!! Great job and thank you for your services
Food awful, and staff openly get frustrated with customers after messing up theyre orders.
Always friendly, clean no complaints.
2 days in a row going through the drive through at 445-5 pm and the iced capp machine is being cleaned, so I was again not able to get my daily drink. Doesnt make sense to be cleaning it during peak hours.
Great service and Beautiful polite servers.
Ok. Coffee seemed watery
Great staff and amazing coffee . atmosphere is relaxing and can be located on Petawawa Blvd
The only one I go to in town. The others always mess up my tea. Sometimes when someones new theres issues but Id say 95% of the time its perfect. Never a long line when I go. Even in the mornings it has the shortest line.
Good customer service! Yummy donuts the kids loved it. Very nice staff and accommodating we had 8 kids with us and yes friendly atmosphere for the kids, we stopped for breakfast after church on Sunday
Typical Tim Hortons.. Nothing special
Coffee isnt really good but the price is right and they have fat pills (donuts). They also have a bowl with rice, salad and chicken with the lime sauce its really good.
If your at this Tim hortons while in Petawawa you picked wisely. If you chose the other one, you will still save yourself alot of time if you leave now. Still considering leaving that other drive through? Yup its still faster to leave now.
Timbits were fresh and delicious! Best location in petawawa
Clean place, great service. New gingerbread donut sucked as its only the tiny gingerbread man on it thats actually ginger. The filling is purely liquid caramel sugar.
This is by far the fastest drive-thru Ive ever used. Staff are well mannered and have a sense of urgency.
Washrooms need work
Rude and apathetic staff. Orders are consistently incorrect. Food menu is scarce, especially around meal times (weird, right?). Would not recommend, to anyone, at anytime.
Best location in pet. Always get the order right, line is always moving.
Always made wrong. So toxic that I keep going back when I know its no good...(make people what they order, its not that hard)
Ordered food, they didnt have any of the stuff I ordered. When I asked for x as a replacement, the manager yelled at the staff for allowing it. Got a refund instead. If there was a 0 star option, id use it
Fast and friendly service to drive through system could use an upgrade and the parking lot is treating you navigate. Otherwise great location.
I ordered a bagel toasted with extra butter ( I always have to say extra or I never get enough butter to cover one side). Well turns out I got the bagel, it was toasted and nothing was put on it. This isnt the first time either. So not impressed.
Friendly staff and the foodand coffee are always fresh
Every single time I ask for something that theyre promoting on their sign, they never have it. No matter what time of day it is. Garbage tim Hortons.
Okay
Worst tim i have ever seen the lady at the drive thrue messes up my order everytime !
Cheerful staff....
All food is great & friendly service
Great service. Very friendly. Our food was well made, fresh and quite tasty.
As always, great service!
Great coffee
I dont know how or why, but they just make such awful tasting coffee here. Tim Hortons has good stuff so I dont know what these maniacs are doing to it.
This specific drive thru gets my Double Toasted Plain Bagel- lightly buttered, right every single time!! Way to go Timmies!
Bilingual service. Speed and politeness +++
Idk what happened but this tims went from the fastest in town to the slowest in town. 2days in a row I spent 15mins in the drive thru.
Extremely slow
Fav location
best creamed soup in town
Wrong coffee orders every time.
Service is usually fast via drive through, inside is rather slow for a coffee shop. The food and drinks are good though.
Mmmm doughnuts...
The staff here are very nice and welcoming!! The food is very good as well, and its cheap!! I personally love Timbits, and forever will.
Fantastic staff & great attitudes.
Thanks for using curdled milk in my coffee, what a nice surprise.
The workers are great the food is tasty and unlike other Tims they always get the food right.
Have coffee every morning, it tastes great but theres always coffee grinds at the bottom.
Great service, friendly team
Gave 2 stars because in the morning all varieties of donuts should be readily available, but werent. Also decaffeinated coffee was not ready. I waited ten minutes for the decaf. In the mornings everything should be ready. Sorry Tims, but Im not pleased.
Friendly Staff!
Tim hortons on the blvd was great very clean and the staff is great
Sorry we don t have it, sorry we don t have it either, sorry I only have this. 4 out of 5 times this is all I head. I just go for a drive to Deep they always have stuff
Asked for a medium dark roast double double and a tea. What I got was a dark roast with no sugar and a coffee instead of the tea...not impressed
best coffee in upper Ottawa valley
Clean friendly atmosphere
Good price for breakfast
clean, great service and coffee.
Worst experience ever. Incompetent staff took over 10min and never produced my order ... I got fed up and will never return to Timmies. McDonalds it is!
Its a Tims. Good enough.
Free fruit for children. Good service
June 24 2019. As always I pull up to the drive thru order a steeped tea 2m 1 sw. As I get to the window I pay a d happily continue my drive. Miles down the road I take my first sip a d realize the tea is a totaly a coffee.... now Im not sure what kind of training these ppl get but even a monkey can tell the difference between the two. This store has had the worst service for getting things wrong or haveing the tea machine broke down for a month, its horrible.
Slow service... prefer the new Tim s location just outside of Petawawa heading towards Pembroke.. go there instead!!
Awesome service. The employee that took our order was friendly and polite. Normally we don t get anything other than a regular coffee and steeped tea (best beverage at Tim s, IMO). But today the gentleman asked if we wanted Timbits with our drinks. Hmmm. Timbits. Yup. I responded that yes, if they had apple fritter ones. They had four. OK. Good enough. So we topped up the 10 pack with mixed Timbits. Really happy with the service at this Tim s. Karenlee and Martin Keswick, ON
Great coffee
Coffee for road trips LOL
I dont know what is wrong but I never get what I order. They never stir the coffee before presenting it to me. Coffee is oddly sweet wothout sugar, and doesnt give me the caffiene jump start other coffees can. Hate that they lowered the caffeine content in ice caps. Cant even enjoy those in the summer anymore. Now I only drink McDonalds coffee.
Sorry I am officially boycotting all Tim Hortons now . Dont want to support any Company that treats it workers so poorly.
Predictable. Clean restaurant, usually friendly service. Weve definitely had issues with the drive thru service. Yet, I love my Timmies!
This place is a 5 at 6am and a 2 for the rest of the day. Morning rush staff is great, later in the day there seems to be less concern about speed and accuracy.
Horrible service....everything comes out burnt or wrong. Double lane drive thru but only 1 person working it....???? Whats the point so its slow also. Never have any product ready. Now once again because my bagel is black im driving back to get my money back....again.
Needed great coffee, got great coffee
Love the coffee and biscuit egg sandwiches are delicious.
Fast and efficient, friendly and approachable
Very poor service . VERY !!!!
Disorganized, slow service by unhappy staff. Disappointed.
Slow service most times, food is decent and price is good.
Slow service
Friendly and efficient staff.
Nice people
No complaints.
Young guy on drive thru at location A around 3pm was very rude, he sounded like he couldn t be bothered to take my order then when I said I wanted an earl grey with 3 cream both bags in he assumed I also wanted sweetener, acted like it was my fault he had to change it. Didn t offer me anything else, I go to this location a lot and normally the service is good or at least not bad enough that I need to leave a review.
Never experienced anything like it. They screw up the order over half the time, literally. After nearly a year of daily tea (at least that s what I ordered), I m done. Rude staff. Never going back. Worst franchise ever!
Ok
Hit or miss on service. Sometimes its great othertimes they get everything wrong
Occasional mistakes, but friendly and most often fast service. Clean inside and decent outside.
Probably the worst experience I ve ever had at a Timmies. Poor service , place was dirty , I was the only one in the lineup , inside , and it took 10 minutes before anyone even asked what I wanted , then I had to repeat it 3 more times .
Its your average timmies
I was salting the parking lot
Best timmies in town. Not too long of a wait, and doesnt screw up my order.
Awesome people and great service!
slow service and always messes up my order .. ordered a large chili and got a small brocolli soup. still at the take put window told them and they changed it for me & i got home opened the bag and it was a small chicken noodle. -_- annoyed always but great food.
