Dairy Queen Grill & Chill in Petawawa

Ordered a mini cookie dough with skor. I got 1 piece of cookie dough in my blizzard. 1!!!!!

If you have a burger here anytime after 9:00PM they won t make it fresh they ll microwave a leftover for you. Absolutely disgusting waste of money.

Hamburguers are Delicious I love the one with Mushrooms and Swiis cheese

Amazing customer service. The store owner goes out of his way to ensure a great experience.

The food itself was mehh but the ice cream was SO GOOD

Please bring back Piñata Party Blizzard from Dairy Queen s 80th birthday!!! Best blizzard ever!!

Great burgers friendly staff , and the milkshakes are as good as they were fifty years ago

Used to have good service...now the drive thru bumps everyone to the parking lot best to order inside and not bother with drive thru because its not drive thru anymore. Even with no customers to serve you still get bumped

Years ago this place was great. Stopped by today and received tiny, dry, rock hard chicken fingers that were so hard to chew. It s a shame that I stopped here on a whim remembering how good their food was, to be extremely disappointed. Seems I am not the only one to complain of the chicken fingers. Unfortunate they are not receptive to the feedback. Old, hard chicken fingers should not be served to paying customers.

Great location. Good service

This location is great during the day but there is a significant drop in quality in the afternoon shift. Anytime we get blizzards in the evening, there is only toppings in the top half and the bottom half is just ice cream. I even tried asking for triple the amount of toppings and it still made no difference.

Too many snotty kids

We loved our meal and the ice cream A+++

Always have a great experience here. Super friendly peeps!

i am very upset. i went and got chicken fingers and asked for every sauce and THEY FORGOT MY SWEET AND SOUR SAUCE. that was the one sauce i was looking forward to and didn t even get it.

I really like that Mason Bechard worker. He did my blizzard, and I got to say. No other worker like him.

Cold food past 3 times in a row, I travel and have never seen another location comparable. Customer service is also horrible but that s normal and not factored.

The gentleman who worked around 7 30 pm in drive thru tonight. Keep up the awesome customer service! We always enjoy our experience when he greets us. 5 + stars

Delicious, fresh, average quality take out. Love my Birthday Day Treatza.

Friendly service!

Always greeted politely, served gast and food is great

First time there and it was great.

Great socializing, but I was very disappointed with the fact I paid 9.27 before tax for this medium oreo blizzard with two EXTRA toppings($1.39 each!) I can count how many oreos and truffles are in this (see picture, I dug into it in case it was poorly mixed). The staff, specifically Dominic was great and very charismatic, he made the experience fun and inviting. Hence the 3 stars overall, but that was a lot of money wasted for mostly mediocre soft serve ice cream, and I wont be going back as I can buy ice cream for less elsewhere. (Had to edit my review because there was a misunderstanding that I enjoyed my overall experience. The only part I enjoyed was interacting with one of their workers)

Friendly staff. Place was clean and inviting.

I didnt realize they didnt open until 11. I was two hours early. Chris met me at the door, and helped me pick a cake for my son. He was very helpful and even carried it to my vehicle while I struggled with a cranky toddler. Excellent customer service!! I am so grateful for his help today!! Kid-friendliness: Chris had an abundance of patience while helping me, as my granddaughter was very fussy the entire time.

We always get the ice cream cake for birthdays, they are the best!

My son loves there chicken strips and fries combo. Always fresh and friendly service

There is a very condescending person who works at drive through to the point he makes it sound like youre a child. The fact hes there all the time I just avoid this place so I dont end up losing it.

Ordered a honey glazed BBQ chicken combo for lunch today and didnt get any honey BBQ sauce , 2nd time this happens not sure how this mistake happens in the kitchen the damn combo meals name is HONEY GLAZED BBQ CHICKEN....

Very friendly people & love the banana splits...thanks Parking: Was great Food : 5/5 |

Great place to eat!

Hailey did a love job decorating my sons hockey cake for his birthday. He loved it!

Helpful staff, awesome ice-cream cakes

We had to take our burger back bacon was raw and we get another few mins later and bacon was raw again so ya not going here again until the cook and learn how to cook properly

Delicious!!

Good grilled chicken salad

Fast and friendly service!

Really bad

Picked up a cake today and it was wonderful. They went above and beyond. Thanks so much, made a birthday girl extremely happy.

After a day of school its nice to walk to dairy queen with my friends and get ice cream, the service is amazing and couldnt be better, I love they way you guys always bring in different blizzards every time a season, I would recommend to clean the tables and booth chairs a little more because when I normally dine in most tables and booth chairs are full of crumbs and sauce/food, but I still love it there.

Amazing service the store was closed I came an hour early with my sons to order a cake for the next day and a slushy the owner opened up for us and I was able to place the order and get the boys a slushy!! The owner was very nice!

Dipped cones are delicious

We ordered 5 blizzards and 2 cones one was chocolate dipped. The staff was really friendly and quick with the orders. They told us to have a seat and they would bring it right out. The blizzards were really well done and mixed right to the bottom. The cones were nice and stiff as well when they came out not even melted a bit. I would definitely come back to this location!

I made a large order at drive through for my family, I found a cockroach in my drink. Was offered a gift card OR a cake as compensation. I emailed corporate, they offered me nothing. I wouldnt eat here again or accept the gift card or cake. -update- talked to management, they offered me a DQ cake and rescinded their offer of a gift card for the drink. I found an actual cockroach in my drink. They offered me a DQ cake as the drink was the only thing I noticed that was affected. They mentioned they threw out the affected bag of lids. Cool. Was again offered a DQ cake. I have not accepted the DQ cake. This place is disgusting.

While Dairy Queen isn t known for its exceptional food I think what they were serving was outrageous for the price. I got a small chicken strip basket and a small blizzard and it was over 20 dollars. While their blizzards are quite good and I would personally recommend the skor blizzard the food is some of the lowest quality fast food I have every gotten the food itself was slightly below average in taste charging 15+ dollars for a small to medium meal at a fast food restaurant I think is unreasonable Id return for the blizzards but not the food if you ever go here the foods just not worth the service on the other hand was excellent and some of the best service I ve seen in a fast food restaurant and it was quite a nice establishment architecturally in conclusion I d recommend you come for the blizzards but avoid the food

Food wasnt even warm. Staff didnt care at all. What was going to be a nice lunch with my kids turned into an absolute waste of money.

Brought our hockey team here at 8:00pm and the manager was great. Service was quick and courteous, allergies were acknowledged and protected, and they made sure the kids had fun. Great work! Dietary restrictions: Protected kids with peanut allergies Kid-friendliness: For sure!

Enjoyed the overall experience. Have never been disappointed. Chris is amazing, akways upbeat excellent service.

Awesome ice cream cake for birthdays

I ordered 2 meals this evening. First was the Mushroom Swiss burger combo.. there were barely any mushrooms on the burger, fries were cold and the box was half full!! Second meal was the buffalo chicken strip basket.. the onion rings were soggy and the strips were tiny and soaked in buffalo sauce .. so spicy I couldn t even eat them!! I will not be returning to this establishment! Not the first time I ve had terrible food from this place.

Its a shame because their food is delicious. But every. Single. Time. For the last 2 years Ive gone there, I ask for one honey mustard and one sweet and sour. (The 6 strip basket is shared between 2 people in our house) Its such a small thing but they charge me 50 cents every time and EVERY. SINGLE. TIME, its not in the bag. Its a small thing but I cannot fathom how its possible to charge someone every time and not deliever. 50 cents isnt a big deal until its once a week for the past 2 years. Its $52 dollars.. Either the owners are drilling this into the workers heads as a way to cut costs, or I have zero other explanation for this to be consistent. Dairy Queen.. get your stuff together. Next time Im coming back and losing it. :) Ive even left notes on the valley eats app as well. And at the drive through I make it clear each time. It shouldnt be this complicated.

I ordered a slushie this evening and it has some cheesecake chunks in it. Not a big deal but I couldn t drink it. i brought it back and they gave me a new one and even upsized for free. Thank you for the wonderful experience!

Great service

Typical dairy Queen. Friendly. Clean. Yummy

Good service, good food and I even have the right to service in French

Whoever served us today was probably the best customer service worker ever. Very polite, quick service, even said had a good night while serving other customers. They even were cleaning tables after they served everyone. Great job Dairy Queen. Promote that person. They were working front counter on a Monday evening.

DQ is my third best burger joint, the young lady running the til was friendly and courteous and held her own when my son teased her. The burger was tasty but nothing special. I got what I expected the highlight was that the server was funny.

Good service large variety

Fast service and not that busy

Expensive but great service!

awesome experience. Dairy Queen is Dairy Queen. Enough said.

This evening s experience was not positive like the ones before it. First, the peppy talking man at the speaker tried to double the order I made, then offers to switch out the fries in my coupon to poutine or onion rings so I pick poutine only to get to the window to find out he added an extra FIVE dollars onto my bill. For gravy and cheese!! The meal itself was $7.49 how does topping my already-paid-for fries with some cheese and gravy substantiate charging me nearly as much as I m paying for the meal to begin with?! Keep your cheese AND your gravy.

Super friendly

Overall one of the best fast food restaurants in Petawawa. They actually use real chicken. HOWEVER they never seem to have fresh shredded lettuce. Im always hesitant to get a chicken sandwich or a wrap, because I know it will be rubbery rotten lettuce. Just ordered a chicken sandwich and a snack wrap today, and the lettuce was nasty. AND there was such a small amount anyways it wouldnt have even mattered if it was fresh. Whats going on guys.

Good eats. Employees are very young and often easily distracted so orders occasionally get messed up.

Love the BOGO Blizzards

Helpful staff

Went to the Pembroke DQ the Saturday before valentines to try out their Red Velvet Blizzard that the girlfriend had been wanting for a couple days. To my surprise they were unfortunately were sold out already. I called the Petawawa store and they had maybe enough to serve for another 45 minutes. We drove there and they had a buy one get one for 99c. The workers held them upside down with no drip and the blizzards were great.

The male manager needs re training. I heard him call a customer fat, he was treating his workers terribly, and was extremely rude to me. Not sure why someone like that can be employed.

I came to get food tonight and all of sudden my car decided to die just as I pulled up to the window to get my food. I was terrified and the wonderful girl at the window instantly called some of the guys inside who immediately ran out and got ready to help me push my car out. Thankfully my car started right away but the people who were working tonight were absolutely wonderful and literally just sprung into action to help me. I wish I got their names so I could call and say how great they were. So sorry for blocking the drive thru for a minute. The people you have working there are awesome. The food was great and worth the few seconds of panic I had to get it haha.

Been to DQ all over Ontario, the staff today ripped us off, specifically the very young man with the condescending tone, telling me I was wrong. If you buy a blizzard and pay for extra, I have never had to go over half way done to find the first piece of filling, paid $10 for a glass of watery milk, times 2. So sad DQ has to cheat people to make a buck...sad

We all decided to get different kinds of blizzards, they were almost perfect. I did ask for and paid for extra syrup but they didnt put it in, by mistake Im sure. Other than that, they turned them upside down and they didnt move, so nice and thick. Perfect!!!

Good store, clean and service was excellent.

Very clean location. Everything comes out great and tasty!

Great ice cream but the prices are crazy. 15.90 for 2 blizzards

Great place! Phenomenal service!

Besides the blizzards the food was horrible. My husbands chicken burger was ice cold. And my burger was Luke warm it was gross

Very friendly ....great hot and cold foods...oh and if your fur friend is with you they have a treat...the best...love it...

They are polite and very clean no problem with this .

I usually order through valley eats pickup option. Never have waited too long or an unreasonable amount of time for service or food. Orher than the obvious blizzards, I actually really enjoy the chicken tender here.

I always receive a warm welcome.

Every time Ive come here, whether its been through the drive thru or inside the store, the service has been stellar every time. The staff are really kind, and even when its really busy with students, they always push through and dont make you wait really long. Never once have they messed up an order. Very impressive. Also, to note, since its its grill and chill, you have access to the full DQ menu, anything you want.

Love this place. Amazing burgers

Always friendly drive through employees

Great service each time Ive been here. Never too busy.

I was in your Petawawa location tonight. Ordered 3 blizzards. I was given a number and asked to find a table. After a few minutes an employee by the name of Melanie, proceeded to yell my number multiple times loudly, without giving me time TO COME GET MY ORDER ... because .. I quote IM NOT BRINGING THIS OUT TO YOU I walked up to get my order for her to tip them upside down and tell me they re melting and hand them to me. After I sat down, she yelled again from the counter .. 91 I gave you a wrong blizzard. I m disgusted with the service I received tonight. I spoke with her about my frustrations and she proceeded to discussed my matter loudly with customers and staff. Just wanted to enjoy a nice night out. I hope this is justified. Thank you for your time.

Goes above and beyond for their customers and always with a smile. 10/10 for Petawawa DQ!!

Super cool! I love their ice cream, who couldnt? One time a blizzard fell onto the floor, and everyone was laughing and having a good time because the staff are just that awesome!! Its very clean and nice, and the seats are very comfy! Overall, just a great place!!

Great customer service, the manager is super nice and easy to deal with, you can always tell how good a restaurant is by the management. The best DQ I have been to.

usualy realy good product but i cant even count how many time i find penut buter in my milk shack because the didnt clean the mixer before making it

Great place, great atmosphere, quick service, and fresh food. A++

The burgers were surprisingly good ... plus icecream

Great Location. Always nice cakes on hand. Quick service

We recently moved to the Ottawa Valley and it is tradition for us to buy DQ ice cream cakes for birthdays but where we last lived before they always came out fairly plain. With the same information we would give the other place Petawawa DQ went the extra mile and the cake looked so amazing! Thank you for making Liams birthday this year so special!

Always fast and friendly service. I ordered a cake and asked if they would be able to put a steam ship on it, I didnt they wouldnt be able to do it but they delivered.

Best place to get a blizzard when your baked

Took the 4 pieces chicken basket with a side salad. Not too bad. It was fresh. Just the fries not Enough cooked in my opinion. Got a military 15% discount.

Amazing Staff!

Theyre my favourite DQ. Not perfect, but like them most.

Cookie dough Blizzard is the best. This is my kids favorite place to eat.

Completely horrible, If you want a double fudge cake go to Pembroke! We ordered and paid for a double fudge and cookie layer for our sons ice cream cake, and not only did we not get the extra fudge the manager contacted me and wouldnt refund the extra money that was charged, instead he asked for a picture because his cake maker said she added the extra. He then stated that I probably knew someone in the Pembroke DQ and thats why I get so much extra fudged in the centre, when in fact thats not the case, Pembroke DQ take pride in their work! The Petawawa manager also called and harassed myself and my husband on 4 separate occasions and deleted our review 2 times before my husband called him out on his inappropriate actions. 2 months after the accident, I had my daughters cake made at the Pembroke location, I told them the story about what happened and not only did they include the extra fudge, they didnt charge me for the extra fudge and gave me an additional $5 off the cake......... without a damn picture lol.

The store is good and unsually quite clean, and the staff are friendly. My only reason for complain is that when I went yesterday, the employee doing food was touching everywhere then picking bacon for sandwiches without gloves, hand washing, or anything else. I do not know if this is standard DQs practice, but I would definitely not recommend sandwiches there.

Very prompt friendly service. Order correct and quick.

DQ always rocks

Some of the staff can he distracted at times but all in all a good experience.

Had amazing time out with my three friends. Customer service was amazing. I would definitely recommend this Dairy Queen over any in the Renfrew County. Amazing employees!! Even when dealing with a rude customer they were completely professional and friendly. Would definitely recommend!!! Thanks for the great experience!

It was good. And i liked the ice cream

can never go wrong with a blizzard, dude at the cash was on point aswell

Clean

Cheap, fast and lots of ice cream.

Great for a treat!

Loved the berry cheesecake!

Great staff good food.. Disapointing sundae, bearly any fudge on the ice cream... Not even close to the pictures, or worth 4$ in ice cream

Good milkshake

I mistakenly ordered a ditto of my sons order thinking it was hot sauce and honey and it had an allergen in it. I went back and ordered a different item with the full intent to pay and they replaced my order at no charge. I really appreciated their generosity and understanding. Make your allergies known and they will do it right to make sure you have a safe and happy dining experience.

Mmmmm

I like blizzards.

This DQ is always quick and the food is great, the staff are nice and efficient.

Its the best Dairy Queen in the area.

To expensive to take the kids for icecream

Great place

Nothing beats a Blizzard!

Not fast food fan food love dairy Queen