McDonald's in Petawawa

Awesome

Its McDonalds lol... You can imagine a review.

The worst counter service I ve seen, slow

Service was fast and friendly.

A meal and 4 fries on the side. Double checked with the cashier, yep she got the three additional fries. Get to the second window, the guy hands me a tiny bag. I confirmed with him my order, he says ya closes the window and rushes sway. I pull away and check. Nope, missing 2 fries. 15 minutes waiting for my son to come back after he went in for them. The rest of my order is getting cold. If they can t get orders accurate, slow down or shut down. Every time at this location they mess up.

Thank goodness MacDonalds is located centrally in Pet. Best coffee in town !

Fast food...no more salads nor pizza (I know it was many years ago).

I get this is mcdonalds and the food isnt quality but it would be cool if literal pieces of plastic werent in my burger

Fresh food and awesome service

Dollar drink days , 2 large ice coffees 8 dollars yeah no thanks

Love to see

It is a McDonalds... :)

Give them an A for consistency. We get what we pay for.

Didnt have the ice cream we were hoping for but great customer service!

Morning staff is great.

Its fine. Service is better during the daytime than at night, though they cant seem to mix the fountain Coke properly to save their lives.

A good McDonalds! Exactly as expected!

Staff is slow and unmotivated, 10min per simple coffee order, so to 45min for food by far worse McDonalds Ive been to.

Nothing to brag about, but not bad. Often times get the wrong food or missing food, but theyre always happy to correct the problem.

Its McDonalds. Fast food. Grandkids like it.

Terrible lay out. Horrible parking. The smoothie machines are broken, nothing was filled . They messed up my order. Its chaotic.

Drive thru food at 9am was fresh and hot. Luv the breakfast burritos

Employees singing loud horrible music while I was trying to enjoy my meal I worked for, this made me. incredibly uncomfortable wanting to commit self harm, managers were also participating in this as well

I get mcflurries and they are fire but they sometimes dont serve them. Milk shake is underrated

Trash location and horrible staff. Will double charge you then gaslight you.

We passed a wery good time over there

You can always count on this location to rush you out the drive through without your full meal. Regularly missing drinks, sauces and paid for add ons.

The food is not worth the price!! They need to drop the price dramatically! Will not go till they do.

After ordering in the drive thru I was asked to pull around, waited 30 min no one came to see why we were there so long, went inside to enquire they did not have the order anywhere and had no idea why we were pulled around. Waited another 15 min fir theborder to be done not even an apology. Terrible service.

Well ìts been pretty good so far.

Ordered 2 meals for my kids in the drive-thru. Get told to pull around. Waited 15 minutes to be told Its gonna be a bit longer multiple times. Never got my food. Worst location Ive ever been to.

They can t get one order right. Every single time I go, they get someone wrong. Every. Single. Time.

Went in for a cheeseburger and a medium fry, the drive through was packed. So figured it would be quicker to just go inside. I stood there for 15 minutes waiting before a customer behind me had to say something to the cashier who was literally standing right there. After which I found out the lady in front of me had also been waiting for 25 minutes. During the rest of my wait, you could hear the floor manager constantly whispering to employees for food items, while there was a total of 5 people on the expediting station, and two cooks. Got my food 10 minutes laters for a wait time of 25 minutes for a bag of stale fries and a cheeseburger that masqueraded by mustard. Thanks.

Ordered via drive thru. Long wait times and unfriendly employees. Our order was right, so thats something.

Terrible wait time which is unexceptional as it wasn t even busy at all. Waited 20 minutes to have my food come with soggy fries and a melted partial melted mcflurry. This place is never doing anything right. Got a bunch of unprofessional workers

Ordered from here twice in a row and first time forgot my drink and sauces and the second time they gave me a spicy mcchicken instead of the original which I paid for and my husbands burger was all messed up. I can let it slide the first time as I understand how hectic fast food places can be but common..

Your typical McDonalds experience, fast service using the drive thru even during the morning rush.

Coffee is the only thing I purchase at McDonalds. The ultra processed food is killing those who eat it. A slow sad death of society. Not just this restaurant but any ultra processed food is so bad. Food

Worst food poisoning I ever had and after talking to some other people it seems like I wasnt the only one to ever get it from this location.

Kid-friendliness: Cmon... Its McDs Wheelchair accessibility: Barrier free entrance and restaurant. Food : 4/5 |

We didn t drive-through for over 10 minutes after paying for my order restaurants not very busy due to the holiday my food all of it was cold and old!

Great for a quick bite while traveling.

no trousers :(

Way better service, accuracy, and quality compared to pembrokes location.

Got a 10 pack chicken nuggets just the nuggets. Waited 15 minutes. They werent short staff just had no management controlling the chaos. My nuggets sat in the heater as people walked aimlessly. Food

No even warm food. The staff were miserable. Cant say much but whos hiring and who is in charge of quality control?

Ordered Hot Chocolate, served cold, asked for replacement, still cold

They got the order correct on the first try. Quick and clean.

To say I am disappointed is barely scratching the surface of the issue, Ordered some food, two cheeseburgers and the Carolina BBQ burger. Pulled up to the window and watched the worker check the bag and the order. Got home and when I opened the bag the cheeseburgers werent in the bag and my Carolina BBQ burger had no meat just cheese and pickles.

We ordered two large fries and they were basically a medium. They didnt fill them properly. The service was extremely slow. The staff dont wear hair nets. There was a young man working with longer hair and clearly wasnt required to wear his hair up. And the staff werent very professional.

Seems like the POS system stops working the minute the bar lets out happend twice already. Thats okay the circle K down the street is getting all the business.

So where to start the restaurant was not busy inside. The tables filthy like GROSS. Ive eaten in better conditions in Afghanistan. Wife went to washroom 6 girls in one stall doing drugs in a stall. No straws napkins and filthy drink station ketchup all over the station also. Went to the front to ask for straws and it took 5 min because they were too busy talking needless to say we wont be back even to drive through it was that Gross inside. Avoid Petawawa Mcdonalds go to pembroke. Never thought I would ever say that. petawawa Mcdonalds is just disguesting. Not too mention fries were cold stale and soggy. And the burger meat was cold. We ended up throwing our food out and ate at burger kimg in deep riverp

They would sometimes forget to put the hash brown in your breakfast or change the complete order. Eventually they get it right and fix... go there once a week

The 5 stars are only for their coffee, which is fantastic as always. The food is--and always has been--not identifiable as food, otherwise McDonalds would be heavily regulated by the FDA instead of just ignored altogether. Hence the five star average rating, since the coffee is worth 10 and the somehow recycled Soylent Green waste product they sell is worth negative 5. The service was surprisingly good when I consider my year of fast food service employment more than two decades ago; Im guessing the drive-through order taker had been working there for a grand total of two hours, he seemed so chipper. The atmosphere--in the drive-through--smelled of internal-combustion engine exhaust, unburnt fuel (from my car) and Big Macs. Get rid of the Big Mac smell and it will be 5 stars.

Im a fairly reasonable and patient guy, I understand people make mistakes but I dont think Ive ever received an order that didnt have something missing.

I asked fo sum spicy nuggets n they aint spicy

Great job to the staff...thanks for all you do...my coffee in the am starts my day...

Went through the drive though which I normally don t do but the line was short. Typically when I drive by the line is spilling out on to the road. The line went quick and I use the app so I still get my points and prepay my food.

Always a great service, and friendly staff.

Most of the time this Macdonalds is on point! The staff are friendly and knowledgeable, but every now and then usually on weekends or late in the evening the quality slips a little. Last weekend was shorted two hashbrowns that I paid for. Getting parked to wait for food is common factor this into the time you give for the drive through line. Atleast when you get parked the food is going to be fresh. I stopped dining in a long time ago because the constant din and the sound of foos timers left blaring makes it really uncomfortable.

This McDonalds always has the most friendly staff, definitely nice start to a morning

Order was wrong food took forever

75% of the time order is incorrectly made, went in to have it corrected but was greeted by smug looks by a supervisor and lazy and careless staff, not even a fake apology.

Great place

We like this MacDonalds .Staff are always friendly and helpful .

There to wrost service and 1 hr for waiting my odared

The lids were overfilled and watched more then one clients try to take one lid out and multiple fall out to all be handled and put back on the dispenser

Door Dash driver was quick and friendly.. however.. order was not complete and when I called Petawawa store the manager on duty had no response other than come and get the rest of your order .. flabbergasted as I ordered through Door dash as I could. Not drive all I got was excuses of how his night has been .. no sorry no nothing. Completely well with the mid way being in town you know we are busy. I am sorry but what about your repeat customers. Do they deserve that answer??? No ! I am baffled.

It was McDonald s. as expected. Service was a bit slow and I had to park for my order. But I always have to park so there is that I order 3 breakfast sandwiches around 10am.

The staff was friendly and helpful.

Food is McDonalds, you know what you are getting there. What earns this McDonalds such a low rating? Waiting 15 minutes for food at 9:15pm when theres only 2 cars in the drive thru, and the teenager taking your order is visibly facetiming someone while working. Not the first time Ive seen terrible work ethic here. I understand its a fast food joint, but it is still a workplace.

Good food fast for reasonable money

Ive always enjoyed the food, table cleaning could be a bit more frequent, but aside from that. Always had good experiences

It is a McDonalds what can I say corporate standards were met. Dont order at the counter their busy use the order things inside or I bet money they got an app.

I come in to order a chicken Mcmuffin breakfast sandwich today and somehow ended up with one full of all kinds of lettuce and tomato and things I didnt ask for. Why is it so complicated to put a piece of chicken and a piece of cheese on an English muffin? Like I dont get it. The simplest tasks seem to confuse the workers here. Every single time I go here we end up with the wrong food in the drive thru. Your staff very seriously needs to be trained properly on the important of actually giving people the food they order. Not just throwing together what YOU think they should eat. Every time I come here they somehow screw up the order. Today I ordered our food, when I got to the window to pay the girl refused to open the window and just waved me through to the next one, get to the next window and the girl is insanely rude and asks um can I help you? You forget something then had no idea I had even placed an order even though I just ordered more than 5 things. Then she had to get another person and have me tell them my order for a 3rd friggin time. Then all the food I got was ice cold. So you made my order, let it sit there for 10 minutes while you tried to figure out my order was. And then gave me gross cold food. I honestly wonder every single time I come here if they even have a manager or if employees just do whatever they want on shift.

Good food

Generally pretty quick during the day unless overwhelmed by base traffic. Parking lot sucks and can get chaotic if you are not familiar. Night time service is ify. Sometimes you can end up waiting for 10-20minutes as there is a lack of staff during the night shift. I tried calling them to warn them off of a range night so they could call in extra staff but they didnt take the advice. All the staff ive had experience with have been friendly and professional.

I ordered and paid on app. Went threw drive to pick it up. Was told it wasn t paid for so I had to pay again. Was told it wasn t charged on app, but it was!! Cost me 54$ for a single breakfast!!! Then, my food was cold!! Never use this app, and store employees are rude !! Would not recommend this store!!! Try Wendy s their app works properly

Fast food Chez Skronny Ronnies! Good experience and consistent food.

I have been waiting over 20 minutes for my food in the drivethru. They consistently tell you to move up to wait but then take their time to bring it out.

Great service.

Slow and a lot of tension. Just dont bother having a walk in option eh. Basically all take out.

Good service and clean restaurant

Slowest fast food you can find. If you want it even slower go into the store . They seem to prioritize the drive thru and borderline ignore in person customers

Very poor quality of food even for a McDonalds. Fries were like eating cardboard they where very old. Or order was for 7pm on a Friday night there should be no reason why the food is like this.

Made my order and it was a little slow ,but give them credit for training a new staff member ,but was a little upset when I asked for a lid and got ignored .

My water was Morbed in just as I asked! Thanks crew, have a Morbin day!

Its Mc Donalds

Did not expect my tray to be brought to me. Friendly staff.

Took 45 minutes for a burger and ice cream

I order online hundreds of times.Was always easy.Now today July 7 /2022 they have a female McDonalds detective running the drive-thru.I have used my name everytime but was told it wasnt good enough today.Was told by the detective that I could be stealing someone elses order by only supplying my name and not the code.When I say to her I am not trying to steal the meal I have ordered .I am told you would be surprised that people are stealing online orders.REALLY I guess it is not safe to order online at petawawa McDonalds. Like I said it has been easy hundreds of time but today the detective is suspicious of my orders.When you say to her it is me that ordered that .She wants to argue with you to show you she is running the show.Sorry McDonalds but I have no interest in arguing with an unhappy employee. Other staff have quickly everytime processed the online order with my name.It is my credit card ,my name.If it is unsafe to do online ordering please let your customers know.

I was very shocked to see this location with a tub and spoon to dispense the icecream toppings with nuts/may contain nuts. The employee then handled the cups etc. I broke out in hives for the first time ever last time I ordered just fries and a burger so now im a bit afraid to eat here. There needs to be a talk with the staff about food safety and cross contamination. No idea why head office didnt give them a dispensing machine.

Good service

This was not the best experience of a location. Staff were lost and only 1 Manger on the floor trying to manage everything. 20 min for our order from self serve panel to order received. Fries we cold and stale tasting, and coke was more carbon water. (Just from standing and waiting for our order) Being a past employee back in the day I would be embarrassed to work here. Machines were falling over, counter tops had broken legs for the Mc Flurry Machine, none of the stainless steel looks like it has been decreased in some time let alone be polished. When you look at the bake good display the glue or it is grease build up is running out of shelving and running down the glass. This as well dosnt look like it has been cleaned properly in sometime. Hope they can figure things out and get the store looking better. Good luck.

Just very bussy

Quick and fast. Good service

Just stopped in for a smoothie and a muffin in drive thru...fast service friendly as well..

Given wrong drinks and missing items.

Service here is slow as hell

I walked in as the drive through was busy. I waited 15 minutes. There needs to be balance between drive thru and walk in customers.

My Favorite Coffee

It s a very dirty restaurant. The washrooms were disgusting, the floors everywhere were awful, windows were full of bugs and the ledge next to where I sat was gross.

Petawawa McDonalds has the best breakfast! The breakfast sandwiches are so good, the hashbrowns are greasy.

Parking: Yes

The service was fast and the order was right. The food was good.

Girl at the drive thru has zero personality.. I think she hates her job. .. Robots could do her job. Typical McDonalds

Bring back those Coffee Stickers. Please. Oh plz.

Milkshakes, mcflurries and iced lattes all use the machine that was broken for a couple days in a row, kind of disappointing.

It is hard to rate this location. Often orders are wrong, nugget counts are 14 on a 20!pk

Its McDonalds, if youve seen one, youll be familiar with this one. I will say that despite the fact that it was packed, the staff were very friendly and worked very hard to keep everyone moving.

Drive thru is incredibly slow if youre not the only one in line. Sometimes I dont even get lettuce in my burger, it just ends up on the side of it. Sometimes theyll even forget the junior chicken that you ordered. Typing this review as I wait 25 minutes (and counting) for 30 nuggets.

Fast drive through.

Food was cold, service could be faster. Food tasted good.

Shorted on my order the last two times. New staff should be shadowed by experienced staff. But don t recommend drive thru at all. Because as you drive away you will notice your order is shorted !

Half an hour in the drive thru is way too long. Unfortunately this McDonalds is poorly laid out and takes a long time to get through the drive thru.

Competitor with Tim Hortons for Petawawas longest drive thru line.

I would like to know how u can burn a McDonalds hamburger. Every time i try to get food at this McDonalds it is cold dried out really poor food quality i would go any where else now that ive tried to order from here a couple times now

Slow 35 min , unorganized , no direction. Looks like no supervisor on shift. Had to ask employee to put the food together that we ordered. Employees standing around looking at the same ticket with same result. NOTHING

Its a McDonalds. Average cleanliness. Havent ever really screwed up any of my orders. Usually about as fast as McDonalds usually is.

Standard McDonalds.

Great value, decent speed. Fry s we re cold. Aggressive manager, when I asked for warm fry s

This has got to be the most horrible McDonalds Ive ever seen! They never have any food ready, mess my order up or the food is past its time everytime! The staff are all incredibly rude and idk how theyre still open. Horrible business, horrible food, horrible people.

They screw up ALOT of orders. As well half the time their drink machines are broken.

Yo I asked a dude there to sauce me a blizzard, he hooked me up hard. He said he has his own recipe that s straight fire, he put pieces of pancakes in it and told me he smokes PCP, That blizzard was gas fam.

Everything was excellent today! Staff was friendly and professional. Also, the food was hot and good

great

Ordered a Large fries for $4.73 and was given to me this. Not worth it, if you are in a rush better stay away from this place as it will take you forever to get your order ready. Zero Customer Sevice. But theres always a parking spot available though.

Order received was wrong. Ordered 2 plain blt bagel sandwiches. Ended up with cheese and egg.

Very slow unless you use the drive thru. Often wait 20 min for orders.

Dirty staff on their phones at cash and totally ignore you at cash

Gave me lots of lettuce in my big mac

Very slow service at drive thru