Jack's Family Restaurant ~ Peterborough in Peterborough

Food fresh, hot and tasty. Staff are friendly and efficient. Great specials.

Just to let all know they lost my business the server complaint of me not leaving tip and I should of. This is a personal option I think . 10 03 24 servers should not be demanding or taking advantage of it :

The staff were not the best at all, the food was gross. Not impressed. Went there a couple years ago and it was so much better. Definitely went down hill.

There were 9 of us in our group. Everyone was very happy with everything. Only one of us had ever been there before. All from out of town but will definitely be back.

Great food, Clean, friendly staff, good value

I only tip if i like the food and the food was not good, the old server attitude shifted quickly when i didn t tip, she thinks that a tip is necessary.

A great meal at good prices. Service is fast and friendly.

Food good waitress nice what more can you ask will go again

I went to Jacks on Saturday. This is the first time our servers were rude. They made us wait over 20 minutes for a table. Most tables were empty. I asked the waiter how long and she said I have no idea, how would I know? I have been going to this restaurant for over 10 years and I don t think I will return. The food quality has changed as well

We are throughly disappointed with this restaurant after years of buying from them. Jacks USE to be our place to go for fish and chips......BUT no more !!! My hubby and I split a 2 piece Halibut meal, and the last few times weve been so disappointed. The fish and the fries werent cooked enough, and were way to greasy. Last night we decided to to order again (take out) we ordered our usual meal, again the fish wasnt crispy, fries undercooked and greasy. The only good part of the meal was the 1/2 cup of their beans that come with the meal which we share. I was also shocked that the order came to $37.28. I tried to eat the fish and chips, but I couldnt eat more then a few bites. I felt like I should of cooked the meal more before eating. So $37.28 was way to much for us to pay, only eat 1/4 of a cup of beans and 2 bites of fish and literally only a few chips.....I had to make something else to eat. Plus theyve Jacked up the price of the order.....we cant afford to pay pretty much $40.00 for what we received. So Sorry Jacks, you were our go to place if we had company and wanted to eat out, or when we had the urge for fish and chips.....which use to be pretty much weekly. No more business from this family and I could no longer recommend your restaurant for the great quality of food.......maybe you need cooks that know how to cook fish and chips better then what weve been getting.

Great place. We had fish & chips and a grill cheese sandwich for lunch. Susan and staff were good to us. Thank you.

Wheelchair accessibility: This location is wheelchair accessible. Food

Took my mom for dinner. Excellent service from a very friendly server.

Good food but a bit pricey for what you get, can find better food and prices elsewhere. Slowly change the menu to include less but increase the price. Cheap owner with a barely maintained establishment. Food : 3/5

Excellent Food, Excellent Service. Had the Ribs. Meat falls off the bone. Two thumbs up

Good day everyone. Pre Covid we dined out on the patio and had an awesome lunch. We heard it changed ownership so we wanted to go again. The place is bright and clean. We were greeted promptly and escorted to our table. Our waitress was friendly, attentive and our requests brought promptly. The draft beer was great. We both ordered a small bowl of chowder and the Captains Platter. I upgraded to sweet potato fries and Jacks beans, my brothers side was slaw. The chowder was like a bowl of lard and flour, thank goodness for the potatoes. When the mains came there were no sweet potato fries, just regular ones on my plate. Everything looked wonderful - golden brown. I bit the top third off the top off a scallop to discover very thick batter and it resting in a lake of oil. The rest was pretty much the same (I took the batter off and ate the sea food witch was good). The fries looked great but were under cooked ( left 2/3 of them). I am not posting a photo, who wants to see 1/3 of a plate of grease soaked batter. By the way, the beans were tasty. Today I was here twice - First & Last. Respectfully submitted, Eric. Parking: Market Plaza Mall, no food recommendations. (Go a few doors away and have a tuna sandwich at Subway)

Went for breakfast. Arrived quickly, hot, and exactly as ordered. Reasonably priced. Great service.

Kid-friendliness: Great kids menu Food

Great fish and chips. They come with an option of coleslaw or beans. I tried the beans and they are very good.

food was delicious- i had the greek wrap. chicken was moist and properly cooked, veggies were fresh, well sauced wrap without it being soggy. fries are thick cut, beans very flavourful. service was OUTSTANDING very friendly and attentive server. cute place overall

Awesome customer service and delicious food! Will be ordering again.

Excellent service! Thank you Haley for an amazing experience. Parking: Large plaza parking Food : 5/5 |

The fish and chips were very good and reasonably priced.

Fish and chips are delicious

Great breakfast spot with quality food and service.

Ordered the fish and chips. Good portion size and the tartar sauce is really lovely. Fish was well seasoned and cooked to perfection.

Great food, great service!

I stopped in for breakfast and ordered the Meatlovers Breakfast. It came with 3 eggs, 3 ham, 3 bacon, 3 sausages, home fries, 2 slices of Texas toast, and some strawberry jam on the side. I also ordered a coffee. My server was a sweet lady with a good sense of humor. The breakfast rush came in shortly after I had arrived. Appearance: 3/5. It was well laid out but the excessive grease on the ham dropped its score there, and the jam could have been given in larger cups or even a small bowl. Taste: 3/5. The jam was a little bit sweet, but otherwise, absolutely amazing. However, I needed to ask for more because it came in a tiny paper cup similar but smaller than those you put ketchup in at McDonalds. Absolutely delicious, though. The coffee, I drank black. It wasnt too bitter, was fresh and pretty smooth to drink. Definitely using a good brand of coffee. The toast was lightly buttered, always nice. It tasted like it could have been frozen for a longer shelf life, wasnt too bad, though it could have been toasted a bit more. The eggs were done well, just needed a pinch of salt for seasoning but otherwise, basic eggs. The bacon was crispy and delicious. The sausages and the ham were a bit of a disappointment. The ham had good flavor but was pretty overwhelmed with grease, possibly cooked with the sausages. The sausages seemed to be low end breakfast sausages as they were also pretty greasy and tasted like the breakfast sausages you get from a discount section. I was, however, impressed with the home fries. The potatoes were cut nicely and seemed to be pan fried. They were lightly seasoned with what seemed to be fresh herbs and seasonings. May check back in a couple of months to see if there has been any improvements.

I Love Jacks Family Restaurant...The Food Is Always Amazing!!! And The Staff Are All So Great And Friendly 10000% I Try And Get Out Every 2-3 Months Because I Love There Food Especially There Fish...I Had Liver And Onions Last Week And You Could Cut It With Your Fork...So Tender xo Parking: Its wide open to anyone...its always easy to find a place to park Kid-friendliness: Its kid and adult friendly Wheelchair accessibility: Yes close to there front door...

Made a reservation for Jack s on a Friday night. It was pretty packed. Definitely made the right decision to make a reservation. I ordered the large Greek salad.

Great food and their homemade coconut cream pie is fantastic.

Staff is friendly and attentive. Food was hot and homemade fries delicious. I felt fish portion was a bit small. Washroom was clean but needs a makeover. I dont think businesses realize how much that affects a womans overall experience. And not convenient for walkers or wheel chairs.

Had breakfast and everything was great other then the half cut up potato for home fries was hoping for a Crispy hash not a undercooked tater lol! Other then that everything was cooked great! Sausage was on point!

Best fish and chips in town

Nice people. Excellent service. Great food.

Love going there have great coffee all kinds of choice food.

Food is good. Service is terrible. Got the wrong burger and it just sat on the plate for 20mins till it was time to leave. Waitress never checked on the table once. Yet when we started getting ready to leave, she was quick to meet us at the till with the bill as if shed been watching us the whole time? She wasnt busy nor interested in making our stay a pleasant one.

Delicious breakfast and friendly service :)

Always get the fish with breakfast, nice treat.

Everyone is very nice and they remember what you like and the service stuff girls are the best.

Love it will definitely be back

great server there, so kind and friendly! she was the best server I had ever had. thanks Alacia

Good fish and chips but portions can vary. I usually get good and fair portions but on one or two occasions I received a little less. Really depends. But otherwise good place.

Food was good. Chips were fat, and nice. Chicken was good too. Juicy. The main issue was the ribs. Bland and grey. Over seasoned with thyme and under seasoned with everything else. I love thyme and use it very often. It was a shock at how thyme tasting the dry grey meat was. I chewed so long i just spit the meat out. We wont go back. There are plenty places to spend $80 for under whelming food.

Excellent

Found myself in Peterborough mid-day on a Sunday looking for someplace with all-day breakfast. Settled on Jacks and wishing I had not. Right off, the service was great. The food, however, while edible, was not great. The eggs somehow got ice cold in the short walk from the kitchen. The bacon was fried to within an inch of its life. The home fries were terrible. It seemed they were angry about having to serve breakfast at 1:30 in the afternoon, which is fine, but if thats the case, then take all-day breakfast off the menu. One and done for me.

Very convenient location. Staff were very friendly. And helpful. Food was good

Nice fish and chips, friendly staff, cool tradition environment

Our first time in Peterborough but we are quite familiar with the Lakefield location. Safety protocol ... awesome! Same for the wait staff! D and another friend K would suggest their meals were 5 star efforts. Mine was a completely different experience, unfortunately, had the festive special. The chicken was fine. The stuffing was kinda scary in appearance and even more so regarding taste. The baked potato, great in size was wasnt quite cooked enough. I enjoyed the dessert, sorry forgot the name of it. D had the salmon on the caesar salad and was more than pleased. Cant recall Ks choice of dinner but was also pleased. Wondered if it was the regular chef on this Monday night. (May 2023) Retired folks from Fleming gather here once a month. We are so grateful for a place to gather and visit over breakfast... thanks so much for your kindness which may seem small to you but means so much to us!!

Thanks, Julee! Great service! Good food. Lots of hustle and bustle...

Great value. Great waitresses. Parking: Tons of parking. Food : 5/5 |

Every meal Ive had at Jacks has been top notch

Best fish and chips in town.

Great food, service, and location across from Little Lake and Marina. A very nice outdoor patio.

Lovely staff, stick to the classics on the menu.

Food and service were excellent Eggs were cooked as requested An excellent breakfast Food : 4/5

Great price, family restaurant, worth to check it out

Strawberry mermelade is outstanding!

Love it great place eat

Worst experience ever, waited over 36 minutes, to be told sorry your take out order will be ready soon. Worst service ever !

I really like this place. They have everything anyone could ever want. Great selection on the menu. I had the ribs, they were the daily special. Holy cow/pig they were the best I ve had. Huge portion (of course I got the full rack oink oink ) fish and chips were fantastic, as well! Check this place out right across from the Peterborough marina!

Food and service was excellent

Friendly staff and service. Good breakfast deal before 11am. Price has gone up from before but still large portion for the price. Food

Fine Parking: Plenty of parking. Kid-friendliness: There was kids with their parents. All good.

I finally stopped by Jacks in Peterborough. Ive been to the Norwood location where the food is fantastic. I was really impressed not only was it clean but the staff were courteous friendly and eager to serve. I had the Halibut fish & chips and it was hot fresh, light and crispy. Take it from a lover of Halibut you will not be disappointed. I will definitely go back soon! If you can, get your flu shot or Booster and lets protect each other!!!

Well foods good. But because I went to Jacks by myself and no one with me. The waitress asked me if I had any questions. (She should have said what could I get you) assuming I was broke or something. Then,after placing my order. She kind of embarrassing me by asking me if I would like to color on a childs menu. Im 43 yrs of age and this waitress is weird with her lack of happiness that I chose jacks to dine in.. last time I step in there until they get friendlier employees that are down to earth

Best Seafood Chowder Ever! And we got to the Gulf Coast every winter were Chowder is a religion! Well be back. Food

Wonderful waitress. Got our order right. Very nice.

Had our Thanksgiving meal here after the locks cruise. Service was quick and friendly, and the fish and chips were delicious. Good value for money. The tartar sauce alone would be a reason to go back! It comes in a squeeze bottle at the table and none of those stupid tiny packets to open up. Fish chowder soup was yum though maybe a tiny bit too much dill?? Still yummy and left stuffed after ordering the fish dinner for two.

Good quality food. Atmosphere needs upgrade

Always a great breakfast and service!!!

Food average. Service slow.

Yesterday had Nachos for lunch. Quick service and quiet atmosphere witch was nice and service was fast with Julie!

Great food, crispy, mot greasy fish and well priced specials and senior specials.

Great meal! Weve been here a bunch of times over the years and this place is always consistent. Great bang for buck in this time of high prices and low portions. Chicken wrap, steak sandwich, poutine, fries.... All were basically perfect for what we expected and the 3 yr old loved his grilled cheese too!

Good sized portions, lots of yummy gravy, and the cauliflower bites were actually pretty good.

My favourite restaurant in town!! Two piece haddock with fries well done, coleslaw and lots of house tartar sauce!!! I 100% recommend Jacks. The coleslaw alone is the best too, I ll go there to get just coleslaw to take home to have with something else. The staff is amazing and always so nice when I come in. A+ if you want fish done the traditional way. Parking: It s free, what else is there to say!

Everything was great. The only thing I noticed was that the table wasnt wiped when we were seated.

Called Jacks for take out tonight. Called 3 times said this number does not have voice mail. Went to restaurant to place a take out order. Told the young lady what happened when I called...she said yah I know, we shut it off because we are busy. Hmm must be nice to shut phone off during dinner hour for take out. Business must be great. How little do they forget the patrons who kept you in business during covid. Truly disappointed however there are plenty of restaurants that will welcome our business in the future.

its to bad the customer service sucks so bad because the food was pretty good. They forgot to pack half of my order, and there response was they will send it with the next order for free. Well there is nothing free about it. it was the sides that were supposed to come with the meal. They decided to blame skip the dishes, because as they stated they checked the order twice. But it all come in one bag so they did not do their job and placed the blame on someone else. They refused to have the remainder of my order sent out and didnt even apologize. They just hung up. They think there is nothing we can do.. Well word of mouth goes along way.

Stopped here coming home from a road trip. Wasn t expecting much. We were pleasantly surprised. Food was great. You have to have their onion rings!!!! Best I ve ever had. Service was great too.

Always great food and friendly service!

Great service, but fish is pretty average. Chips were kinda soggy and would have used a double fry for better crispiness.

Great staff & friendly atmosphere. Had the seafood chowder & it was delicious!

Food is decent. Not enough flavour on the pulled pork and the coleslaw was mediocre at best.

WOW, amazing food and very good customer service, the food was very quickly made, smelt so fresh and whoever the Chef is, I am going to give 5 for the way they cooked, it tasted amazing, Bravo

Good service and food

We had a prime rib and a fish and chips with Halibut. Everything was very good. The truth is that they did us the favor of serving us when they were practically going to close the kitchen and the waitresses were charming.

Great food good service

Great fish and chips!

Came here between basketball games during a tournament and I was thoroughly impressed. The portions were quite large and the price was right. I had the pulled pork quesadilla and it was nothing short of delectable. I doubt I find myself in the area again but if I do I ll come back here. As far as sides go I d say get the beans.

Amazing place with amazing staff. One of the best service and Cafe ladies Trent has is blessed to work here. Check it out, you wont be disappointed

Took my Dad there for dinner 20 minutes before closing. They were nice enough to seat us, where we had their famous fish and chips. The food, service and price were all excellent. I highly recommend Jacks Family Restaurant for their Fish and Chips.

Biggest rip-off going...always ordered the same thing....4pcs and fries and it was always in the forty dollar range.......today it was $74.00 and their excuse for the excessive increase was covid....never see me there again. This is a restaurant that is taking advantage of the times.....UGH....bought this same order last fall and it was in the original dollar range of low to mid $40s

Good service, fair price

Home fries not cooked. Another order sausage cold. No refills for coffee.

So good! Chicken Caesar Wrap was delicious, and my hubby loved the fish n chips...

We found it ok lakefeild onion tings were better hubby had all day breakfast eggs wete cool home fries not cooked enough not great i had the jacks burger was ok baton was burnt and burger was a little scorched service was ok started off good but by end of meal not so good. We would still go back just order different food

We have been here every time we visit. Peterborough. It s always a good time. The menu is diverse and the drinks are cold. There s a good view of the lake and boats. Staff always inviting and nice!

Loved the food and great options for everyone!

Very friendly staff !

Service very good in morning Seafood chowder not as good as before pandemic Always great service Breakfast was 4 stars

We enjoyed the actual seafood chowder, fresh chef salad, fish and homemade chips.

Found the place just by looking online for options in Peterborough. The all you can eat special on Tuesdays intrigued us. My son asked that we out a 5 star review. He can be picky and was raving about the mashed potatoes and he also tried a bit of the fish and chips. I believe everything is made fresh and from scratch. Everything came piping hot. Wish we could have utilized the nice patio, but it just finished raining when we got there. Service can be slow at times, but we were also trying to make a movie. Will come back as the family wishes.

Very tasty Halibut and great service

Friendly service. Decent food, somewhat small menu, but its pretty clear its primiarly a fish and chips kinda place. Prices were reasonable, but service was a little slow at the lunch rush. Inside had a classic 80s feel. Everything seemed clean.

Its been a long time since Ive enjoyed a meal so much! Food was great!! It was busy (lunch rush) but our drinks were refilled when needed, and we all enjoyed our meals. Parking: Lots of free parking. Also great pedestrian area if you wanted to walk around. Wheelchair accessibility: People in wheelchairs were in the restaurant and able to move around.

Everyone was very friendly. They are understaffed and do the very best they can. The food was excellent so just be patient and you will love your dinner!

I have to say, the customer service here from management is great. We had a disappointing take-out experience, cold food and a couple missing items, on a busy night for the restaurant. But we made a point of reaching out to the restaurant to discuss it and share what had happened, knowing that these things happen sometimes. Management was swift to provide a solution and ensure we were happy with the end result. We are looking forward to our next experience. Thank you to the fantastic customer service from Julie at Jacks Restaurant!

Nice little restaurant with a friendly staff and very good food.

Food was great, service was excellent. Well be back! Kid-friendliness: They have a pretty decent kids menu and the little one with us didnt complain so it must be good.

Worst garlic scallops I ve ever had. Would never try this restaurant again. The liquid was blue in colour. Ordered through Y-Drive Peterborough Total waste of money, don t recommend this restaurant

It was great to eat out again. And I found out that they can make me a celiac safe lunch! And the pup was welcome on the patio as long as she stayed on leash

Best all day breakfast.

Saturday morning Breakfast is great !!! Thanks Barb !!!

Friendly service. Warm and pleasant environment. Definitely a great place to get your fish & chips. Had the haddock fish & chips and hot hamburger, coleslaw, seafood chowder soup. Fish & chips was well portioned, hot, crisp, light, fluffy. Fries and coleslaw was nice too. Hot hamburger comes on a garlic bread with beef patties, onion, mushroom, topped with gravy. The patties a bit dry, gravy was quite good and will be great if on a poutine. Better to order a normal hamburger instead. The chowder soup was passable, give it a miss.

good price for portion,kids meal is very nice and price right. Parking: lots of parking. Kid-friendliness: 6 different meal for kids

Went for the Wednesday chicken special. Food and portions were good and staff were very friendly and accomodating. Also the butter tarts are delicious!! Parking: In a plaza with lots of options

. Nearly every Friday morning I leave Port Hope and go to Jacks for breakfast. Best western sandwich anywhere. Their onion rings are out of this world. Service is superb, friendly and waitresses are super. Prices are reasonable. I recommend this restaurant for any meal

Good breakfast. Not a long wait.

Friendly staff. Great selection. Food was good, and the prices were excellent.

Oh its very good, decent prices, Great environment, nice servers, Best is eggs Benedict.

Food was good, service was excellent, welcoming atmosphere... They need new tablecloths as the table I was at had holes and cracks in the tablecloth due to age Patio was not open during potentially the last nice day of the year before winter

Great fish and chips! Waitress was also really nice and welcoming. Would highly recommend!

Food was great

Great portions for seniors great food one of the best places to get your fish&chips fix

Great cucumber lettuce boiled egg on rye ..... best

Kid-friendliness: If kids are between 60-80 y/o this would be great. As it is, mostly older folks whenever Ive gone. Food

Was good for what it was

Beats the hell out dairy queen

Great breakfast

I was sadly disappointed when I come here it was my frist time and the was Service was very slow and they also mix up my odared with someone else they never wiped anything down just byside a quick wips on the table I was not pleased I will not return.

Great food,great atmosphere! Servers are wonderful and prices are decent.

We tried out this restaurant a week ago. The kids loved their generous portion of grilled cheese and fries. And since they were out of the fruit dessert, they were able to choose any of the flavoured ice cream. I ordered the chicken wrap, and partway through 1/2 of the wrap, I felt something very chewy ungiving texture. I spat it out and there was a wet paper that resembled a receipt/print out among the lettuce part of my wrap. Upon further examination of the lettuce part of my wrap, I pulled out the remaining piece of the receipt paper. My appetite was gone by then! I spoke to the server who took it back to the kitchen. She tried very hard to make amends by offering a complimentary pie or ice-cream. She did help it end on a good note. Warning! Check your food before your eat it.

Good food and Resonable price.friendly Staffs .

My husband, grandmother and I showed up to Jacks for lunch after a busy day on the golf course. We were met with a line and a large sign that said they were short cooks and staff that day. I appreciated the fact that the restaurant was upfront with their situation. The line did move fairly quickly as well - we waited maybe 10 mins in total before being seated. The greeter (who was also waitressing that day) was doing her absolute best to keep everyone moving during rush hour (was about 12:30pm when we arrived). The food itself was okay. To be fair, it IS a fish and chip restaurant and I ordered a chicken quesadilla. Im sure if I liked fish I would have enjoyed it - my grandma did! I would definitely go back and try something different next time Im in town.

I ordered halibut and chips tonite they delivered within 40 mins. Taste was wonderful and crispy the chips were great coleslaw was fresh for the price it was well worth it would highly recommend george street location!

The breakfast here was amazing. Everything was cooked perfect. The staff were Friendly and Polite.

Service was fast and the food was excellent!

Thoroughly enjoyed our meals here. Our server was absolutely fantastic!! Thank you Mehgan for a wonderful experience!

Great value for the price. Very filling and great serivce. Ill be back.

Food was good and service was terrific!

The service was great. They accommodated us with electric wheelchair. The food was well proportioned.

Food was great. Would go there again!!!

Kind servers. Mum appreciated the seniors fish & chip special.

Went to eat on patio and patio was closed. Ordered online for my family. Order was wrong and missing items. When I called to get the issue fixed, it took another hour ( and another phone call) to get the correct food. So annoying for mediocre food. Will not be returning.

Great service, and the food has a homemade quality to it. Its a very pleasant atmosphere, and is extremely accessible, hence it is very popular with seniors.

Perfect service, the fish was amazing and delicate.

Do yourself a favour and go to the Lakefield location. The food at this location is awful and the service is slow at best. Thanks for the burnt orange looking chicken and the raw bacon.

The food here is very good, its my favorite place in Peterborough. We meet family here often when we are in the area . Their portions are good, service is excellent as is their food. The prices of their seniors meal is so low. Way to go Jacks.

The breakfast was delicious. I thought the jam they served in ketchup cups was indeed ketchup. It was not, it was a mystery flavored jam. Use the packets.

Hi. Good food.good service lol. Hard too find a good place..

Was impressed with how all our fish entrees were perfectly cooked and hot when they arrived to our table. Very pleased with the wild salmon Ceasar salad and fish sticks. Great patio space and friendly service too.

Really lovely place to stop by on a roadtrip. Staff are very nice and very accomodating. The fish and chips come out hot and fresh and the portions are very generous. Absolutely delicious food for excellent prices. Definitely would stop by again.

Great food , fast , and great service !

This place is a gem! We absolutely loved the service, the price, food!! Loved that they asked to see our covid vaccine documents and ID. We will be returning customers!!

Great food Friendly staff

Amazing food fantastic service.

Good breakfast and friendly service

Great food as always!! Breakfast was fantastic..generous portions, piping hot...endless coffee refills. Covid protocols in place!!

Great price for breakfast fare.

Enjoyed Captains special with halibut yummy, service was excellent

Good food friendly people fast service

Best places . Food always fresh, prices always the best. All waitresses are so kind . I highly recommend this places . So homey and relaxing

Great food

Best fish n chips in peterborough. Great fast service. Food always hot and delicious

Always good food & service is perfect

Always great

stop in from out of town and this place is great, definitely going here more breakfast and fish for dinner