17 King St, Peterborough PE1 1LT, United Kingdom
Grilled steaks, burgers & kebabs turned out in an easygoing space with outdoor seating.
Stopped over at Peterborough during our road trip. We got the lunch menu, I got the steak. 🥩 Steak was well marinated, full of flavour. Dining area was nice and clean and decor was well done. Overall good service. Good spot!
Very friendly team and great food, they were really kind for my husbands birthday. Steak was overcooked but overall the food was good!
Great place to eat! Had the steak which I enjoyed, ambience was good and staff were very attentive. Overall an enjoyable experience
We had the delight in visiting XOXO and it was absolutely amazing. Nicely tucked away and still in the city center, we were greeted immediately upon entering. We head booked a table for our anniversary and so glad we did, as it got busy whilst we were there. We were politely shown to our table, the restaurant was clean, ambience was lovely. Not too loud, lighting was just right. Decor in general was pleasant. We ordered our steak meal, staring with the buffalo wings and a couple of mocktails. The watermelon mojito and strawberry mojito was amazing. They use dry ice which provides great presentation, nice and fresh, very impressive to start with. The starters came out in good time, wings were nice and tender, with delightful seasoning and a layer of buffalo hot sauce. Presentation was good and taste was even better. Fantastic start to the evening. Shortly after our mains came out. T bone steak with chips and a side of peppercorn sauce. I was absolutely taken away, the size of the steak was not just big, but a nice chunk, it looked amazing. The presentation was superb, and the fries were very unique. Our mouthes watering we could not wait to tuck in. We opted for medium, and it was cooked to perfection. Every cut, every bite was delicious and the sauce was beautiful! Great combination with the chips. Half way through I was full, but wanted to keep eating away! Whilst we were deciding on desert at the start, we were so full from the mains we did not order desert, however as it was our anniversary, they very kindly brought out their signature brownie with ice cream accompanied with a sparkler. We were so grateful and completely taken away. It was an anniversary gift from the restaurant. To top it off, the brownie desert was the absolute best brownie we had ever had! XOXO really is one of the best meals we have ever had. Highly recommended!
I am living in Peterborough for sometime now and always looking for delicious dine outs but this place was somehow invisible for me and one of the reason is that it's away from main street location but I finally landed there today and ordered Grill Chicken Burger🍔 with Fries and I can say hand on my heart that it was one of the finest piece of grill chicken with good portion size but for me the highlight was the Fries🍟 and they were crunchy and flavourful. Great experience and will highly recommend this 👍 It looks like a family own and run business and everyone of them was so friendly 👍 ✅Halal Food ✅Budget Friendly ✅Family and Individuals Place
Small place tucked away. Food was absolutely lovely. Chilli sauce was too spicy i could hardly touch it! I know that sounds cliche but it was seriously so hot. The chicken skewers were so good 10/10 with the rice and salad. Service was okay a little slow but friendly.
Really nice food, recommend the burger platter if you're going as a family. Starter sharing platter is also lovely, succulent wings and lamb chops.
We decided to go here as it looked quite nice and tucked out the way. We booked in advance although when we arrived we were the only ones there for a while. It soon filled up later on. The staff were really friendly, polite and helpful. I had a cherry daiquiri to drink, and the presentation is great and it tasted nice.. it was just in a slush type form, so it wasn’t quite the “drink” i was expecting.. as I couldn’t drink it - but it was really nice and good either way! We had a tear and share garlic bread for starter, which I’d definitely recommend, it was light and tasty. I then had the XOXO classic house burger with a side of chips. It was really good, presentation was on point, and the stamped brand logo on the bun makes it feel unique! The food was fresh, tasty and really nice. I’d highly recommend a visit.
Amazing food and great service. I must say the Chicken Karaage was out of this world. Nice to have a decent steak place in boro. Keep up the great work
Awesome staff Parking: After 6pm parking around restaurant free Food : 5/5 |
Excellent food with a lovely welcome. Superior quality makes for very good value. Many thanks for a very enjoyable meal. We will be back. T2
Food was quick but the red meat burger was a bit undercooked for our liking and music was pretty loud we could barely hear each other. Starters and chips were delicious Food
4 (4,5) stars just due to the fact they do not serve any alcoholic beer.
Absolute joy of a steak. Lovely food. Food prices were good, drinks were a bit pricey, but all in all a fabulous place to eat. Service was great. Friendly, attentive, but not in your face. Anticipated kids needs well. Highly recommended! Go here!!
Amazing experience at XOXO! The atmosphere was inviting, and the steak was cooked to perfection juicy and full of flavour. The staff offered great recommendations, making our meal even more enjoyable.
Always great food and experience
Great food , very attentive staffa very nice evening,would recommend to all.
Great cafe with delicious food, excellent service, and a cozy, welcoming atmosphere. Highly recommend!
The lamb chops here are to die for. This place never disappoints
First time visit with friends and had a lovely meal. Food was delicious and value for money . Service was quick and really friendly staff.
Staff are always so nice and food perfection. Never had a bad meal here. Update: been years not once has this place disappointed us
Parking: Not enough disabled parks Food
Food was mediocre which was incredibly disappointing considering the previous recommendations. Steak meat was tough and hard to both cut and chew through, the ribs meat was essentially none existent and there was a lack of sides available for people with sensory issues. Service was however relatively good for the most part. Not a £70 dining experience and wont be visiting again.
Screaming child was the least of my problems. Steak was inedible with how tough it was, pulled rib burger was cold. Nobody bothered to even ask how my meal was.
Recently visited here for dinner and the food was great value and taste. The staff were kind , helpful and accommodating. Environment was nice as well. The only change I would make is - we were brought our burgers on slates which was not ideal, however when we asked for a plate we quickly had one bought over without issue. Would definitely visit again.
Went for my daughters 18th but tbh didn t realise it s an alcohol free or halal restaurant so was a bit of a disappointment at first that we couldn t toast her birthday & we did debate whether to go elsewhere but stayed anyway. The staff were polite & helpful & the food was very tasty.
The food was really nice I had the classic burger and chips and the chips were light , fluffy and chrispy fresh chips.
Lovely place. Food and service was great
Very brilliant meal out. They do not serve alcohol but totally worth it and you do not need it. They serve other options of drinks. Very tasty. Burgers delicious. Prices vary on what you have. Very cute birthday firework afterwards. I will be back!
After a misunderstanding with my meal the staff rectified the problem straight away, can t fault the professionalism shown by the team. 10/10 as always
Food - stunning! Azair was very friendly and polite!!! Lamb Sizzler was beautiful highly recommended!!! Thanks XOXO we will be back!
Yummy!
Excellent food and fast friendly service.
I had the dirty fries and pompeii burger. The fries were hot n delicious, but I didnt like the bbq sauce, it was too sweet for my personal taste. The burger was absolutely banging...hot n spicy.
Great food and service. Nice job!
Very good food and service. Worth mentioning that they do not sell alcoholic drinks. Food
I always enjoy going to xoxo. Food is always delicious and thier mocktails are to die for.
Best burger I ve had in a long time
Very good restaurant. Its a shame its tucked away in a side street away from foot traffic because both the food and the service are excellent. When you visit, order a mint tea. It is made the way mint tea should be made.
Great food, I had the burj khalifa burger, which was very good,
This is a real hidden gem. Food is amazing with really friendly staff.
Foods always great, best gourmet burgers in Peterborough
Food is absolutely amazing. Ive been 3 times and cant fault it staff are friendly and service is great. For the price you get really good quality food cant fault it chips are good mash is great and the steak is banging.100% would recommend.
Food was just okay chicken was tough, chips were undercooked and tasted peculiar and bland. Service was okay but slow. No atmosphere, dirty and over priced for what it is. Parking: Differ to park and unsure where it is free or okay to park.
Staff friendly, ambience good, starters amazing, cold drinks all very warm, salmon and sweet potato fries both burnt to the point of being mainly inedible, 2 steaks like rubber and sauces like water. Advised waiter he just smiled and cleared plates
Not offensive - but nothing special.
We went to this place for for and drinks .unfortunately they dont sale alcoholic drinks . But any the Burger I ate was so good and tasty. Staff are friendly and anntentive. Well done Parking: You can use Queens Gate mall parking its just about 3mins walk to the restaurant.
Delicious food, amazing and friendly staff. Parking: We called in to inquire about the parking and they directed us to the gated car park at the back of the restaurant. Food : 5/5 |
Great food, lovely and tasty, nice friendly service, nice touch with desert
The Salmon steak was tasty and cooked to perfection as were the chicken skewers. Excellent value for money. Service was quick even though it was busy. Dietary restrictions: Staff were able to advise on gluten free options and the choice was very good.
Excellent food and service had the mighty chicken burger and chips Mrs had the salmon steak with creamy mash Totally awesome highly recommend
Excellent choice of food, well presented by attentive staff. The steak was cooked well, the burgers were tasty. The fajitas were also exceptional. All for a reasonable price. I will definitely go back again Parking: Close to the Queens Gate shopping centre parking
Fantastic lunch and the service was just the very best, thank you. Cant wait to see eat there again.
Excellent food, freshly prepared and served quickly. Grab place to grab some great tasting food. The chips were fab - piping hot and so very tasty.
One of the best burgers I have ever had in my life. Specially my dad is very picky about food. But its for the first time he said This burger reminds him his childhood in Karachi. Which is very long time ago. Thanks to XOXO team. Highly recommended. Also food is halal.
Wheelchair accessibility: Amazing place and great service. Famous xoxo steak is good Food
We went for a massive Steak lunch today and were really pleased. Great food, great service and very reasonably priced. We will be back.
Absolutely spot on! I had the T-bone and my daughter had the grilled chicken burger. Amazing, friendly serviced Id definitely recommend it
Very tasty, generous portions, reasonable price and great service Dietary restrictions: Halal Food : 5/5 |
My regular spot for lunch and dinner! Food and costumer service 11 out of 10! Last visit was to celebrate my birthday and the staff sure tried to make it special with a surprise cake and a sparkler! Thank you Food
Top 3 restaurants in Peterborough! Everything Ive eaten over the time has been amazing. The food is always very tasty with fresh products. Staff are always kind and friendly. I would really like there to be a cash payment option on Just Eat so I can order more often.
The best hamburger ever! Excellent service and atmosphere. No complain. I am already recommending to all friends of mine!
Awsome food
Uncooked even well done not recommended at all
Fab steak, excellent flavours and presentation, sauces spot on. Tbone particularly yummy. Cooked as ordered. Chef knows what they are doing. Great service and will happily come again. No alcohol licence, but knew that ahead of time. Thanks
Best steak I ever had it has me shock for 5 mins
10/10 my regular spot
This place serves consistently good quality food every time I have visited. A great place to sit down and enjoy the atmosphere. Photos are of the rump steak from the lunch menu.
Banging food
Easy to find, good selection on menu, great service from moment we entered. As a large group order, food still came out fast. Parking isnt easy, so may require some walking to get to. Second time visit, and still good food. Will go again when in the area.
My husband and myself ate at XOXO Grill yesterday after a long day in Peterborough and can 100% recommend it. Nice decor, food was amazing, tasty and well presented- their mint tea was lovely, adding a slice of lemon and orange! We had lamb chops and olives as starters and I had the chicken kebab that came with seasoned rice and salad. Hubby had salmon steak with mash and roasted veg. Everything cooked and seasoned to perfection, so no complaints Price was really good too .
Burger well cooked slightly under well just how i like it. Nice size portion on sweet potato fries. And cocktail are a must try
Highly recommend, lovely place good service fab meal.
Highly reccomend The food was amazing Staff were very polite and attentive... Nice atmosphere Service was excellent Food : 5/5
Decent Food, Nice shop. Ordered off the lunch time menu. Chips were different (a bit weird i wasnt a fan). Lamb chops were ok, slightly dry. Sauces were ok, but they serve it in small containers which is a bit annoying.
Thank you for the lovely meal. Food was lovely and the drinks were fantastic. Great service.
Kia and Raminta have been great every time I have visited. Great food and great customer service. Would definitely recommend
Very very rude and unhelpful staff.
Beautiful food at a reasonable price , waiter was lovely will definitely visit again, great vibe
Food and atmosphere is amazing, this was my second time, will definitely keep going back.
Food is awesome
Great food.
Very nice Halal grill place providing plenty of options like steaks, burgers etc. We ordered various items such as pulled meat burgers, which had nice taste however is on the lighter side, so if youre starving and have a big appetite, you can go for two or another bigger burger. Thats what i should have done. Homemade fries are nice curved chips, which were good and sweet potato fries, which were also very nice. Service was excellent. We were very looked after and with kids and a baby where they interacted and gave colours with paper to draw. The atmosphere was also very nice and clean. Definitely recommend booking a table here as the place isnt too big and can get busy. This place does seem a bit overpriced in my opinion but nevertheless a great place to come. Would come here again!
Burger was cooked to perfection with lots of great flavors. Excellent lunch!
Always a pleasure eating here. Great staff and great food.
Great food, never a disappointment. This is the first restaurant we ate at when we moved to Peterborough from London. The restaurant itself has a good ambience and the food is prepared fairly quickly. It is advisable to eat in rather than takeaway as the juices from the burger may run through your buns. The meat is good quality and definitely a place to visit. Vegetarian options: There are good vegetarian options available Parking: There are some parking spots on cowgate, but these are few
Service was good and food was nice, not much of an atmosphere and the location is not very nice. Do not choose a window seat. Great place wrong location. Food : 4/5
Great food, good price. Hot chicken wings and dirty fries are my favourite!
Visited for dinner after an escape room activity in town. Food was good, well presented and good portion sizes. Restaurant was quite, however service was a little slow, few delivery drivers in and out assume taking priority. Staff friendly and helpful.
Ordered food on just eat ( grilled salmon salad) Received wrong order. Half of salad, rest was rice and some vegetables what I did not order. Called to complain and they say you did received extra and more expensive Yhey blame just eat menu and me. Good luck with that customer service . I would never order again
Nice little gem of a place tucked away in the heart of town, lovely food, good prices, polite friendly staff - always a pleasure dining here. Azair - Thank you for your hospitality, see you again soon in sha allah.
Well what can I say but Quality... By far the best meal we have had out all over Peterborough... on par with food abroad absolutely fantastic plenty and tasty...had the shared platter to start ... forgot to take pics.... fillet steaks for main and XOXO Chef Special... will be back very soon....
Delicious food, milkshakes and good service!
Had a lovely lunch here on Friday, staff very pleasant and the fillet steak I had was great, no room for a dessert
Ive been to XOXO twice now and both times have been fantastic. The service is amazing and the food is incredibly good. Its a wonderful restaurant.
Amazing restaurant with great quality food. The service was also excellent and the atmosphere was pleasant. We loved our experience here ! 100% recommend
Delicious steaks, friendly service, I recommend
Went to XOXO grill for the first time yesterday, we visited about 9pm on a Friday so it wasn t absolutely ram packed. Food was gorgeous, cooked to a perfection. Staff were more than welcoming, accommodating and friendly and the restaurant was super clean. I would definitely eat her again and would highly recommend Parking: There is parking right next to the restaurant and considering it is bang in the city centre I was shocked it was free. Can be difficult to park as I assume lots of people would park to go shopping in Queensgate.
Excellent all around. Great burgers & steaks.
5 of us went. Ordered and when the food came they had missed 1 meal. Tastes lovely tho
Top quality food, quick service and friendly staff.
Food is amazing and service is brilliant
Excellent food , Amazing just need to book in advance
Decent burger in peterborough, though it was undercooked a little.
We had a Groupon Very good burger but not served with a side - chips fresh and tasty - other meals looked good We enjoyed the mocktails - really well presented
food was really good, there was a mouse in the restaurant though.
Best food !
best steaks in Peterborough Delicious steaks and great value for money. Starters were spot on, seated promptly. Really pleased overall. Food
Came over the the weekend. Had dirty fries for the starter & fillet steak for mains. Dirty fries was the best thing I ever had & the filet was cooked to perfection. Very good service too. Will be back. X
Staff was very helpful and friendly, food was great. The overall experience was excellent
Amazing food. The best in Peterborough
Amazing food, very friendly staff.
Took my mum out for lunch which was delicious. Quick service and the staff was friendly. Non alcoholic drinks are available as well as mocktails.
Food was amazing, good service! would definitely recommend. thank you! Food
The food was really delicious taste with great quality, everything had unique taste which we had ordered, nice arrangement and service from the staff was great. Plenty vegetarian options too. Staff were mindful of the dietary requirements and very accommodating.
Food was lovely, staff very friendly. Goda looked very well after us! Would recommend and will be back soon!
Lovely meal out last night with our children. Efficient and friendly service. Great food and the young waiter looked after our table well. We ll be back and I d definitely recommend.
Excellent service and food.
Food is always on point especially the burgers, they re not soggy and floppy but they re just on point. Xoxo literally one of the best halal restaurants in Peterborough
We arrived at 7pm on a Sunday, we ordered a mixture of 6 starters. Lamb ribs, lamb chops, explosive prawns, cheeky chicken wings, cheesy garlic bread and dirty fries. All were amazing, tasty and good portions we were not able to finish them all.
Who has been paid for these previous reviews! All I have to say is how dreadful our meal was this evening, Last minute choice tonight and jumping on tripadvisor for somewhere new to go this place stood out. Well I have to say how terrible it truly was, served lukewarm drinks in their bottles with a straw poking out that you can barely use! For food I really facied a burger with a difference to be told sorry that ones not available at the moment for two options.. My wife got the steak fajitas which looked, which came out overcooked, (she asked medium rare, it was more on the well done side, I got the chicken sizzler and sweet potato fries numerous things wrong with it, 1. nothing on the plate was sizzling, the bed of onions and peppers (on both Fajita and Sizzler) were a mess which looked like they hadnt seen a frying pan or sizzle ever. Sweet potato fries were put on top of these to make them extra soggy but then they were also undercooked! The chicken on the top was an okay flavour but way overcooked.
I visited here for the first time with my partner and my niece. I was unsure what it would be like as it looks small. I m also a vegetarian so going to a smokehouse I thought I d have minimal choice but I was wrong! I thoroughly enjoyed my meal. The garlic bread was , my partner and niece each had chickens wings which they also enjoyed. For mains I had the halloumi burger, it was very nice indeed! The others had t bone steak and rump. Again, it was thoroughly enjoyable. The biggest part for me though, is customer service. You can eat somewhere, and the service is awful which makes you never want to return. However, the staff here (all of them!) were so friendly and welcoming. They didn t rush you and you felt looked after. The atmosphere was lovely too. I liked the fact it was small, and loved the fact they did not serve alcohol, it seemed to make the ambience that much better. Well, in my opinion anyway. Would I go back? Absolutely. Would I recommend to family, friends, colleagues, meat eaters and vegetarians? Without a doubt. Last, but not at all least. A compliment to the person who always gets left out the chef! The food was perfectly and beautifully cooked. My partner is a chef too and complimented on how great your food was. Thank you again for a lovely night, we will be back again ..soon! Vegetarian options: As I said above, great veggie choices. Dietary restrictions: Catered for allergies. Wheelchair accessibility: Easily accessible for wheelchair users. I was not in a wheelchair but I do have a disability and found it easy to get around
Lamb was delicious & perfectly cooked, but sadly served on a bed of tasteless, soggy peppers & onion. No booze. Slow service. Great sweet potato fries.
Amazing place!
How great is this place!!! The food is delicious. Nothing was too much for the staff and so friendly. In fact the atmosphere was warm and inviting. This place is an absolute treat. Kid-friendliness: Colouring pencils and kid sized drinks too!
Lovely restaurant and friendly staff. Food was a good price with tidy portions and very tasty Kid-friendliness: They had high chairs for the little one and provided straight away
Food was amazing but drinks were too sweet Service was also good but a lil stuffy to sit Food
Lovely place to eat !! The service In this place is outstanding and the food is so good, fresh and presented well. Relaxed cosy atmosphere. Can t recommend enough Burger was so delicious. 10/10 Had a lovely dinner with hubby. Fantastic meal and great portion size . Next time I will try steak
My steak was tasty. Grilled correctly but had two grizzle strips and 40% could not be eaten due to fat. The cold mashed potatoes were very tasty. A very tiny salad was included. The hamburger meat was very good but we ordered with raw onion and did not receive that or any condiments but to pickles. Overall not impressed.
Went in on Thursday night food service amazing will definitely return
Great food, lovely waiter. Think they were a bit short staffed as service was a bit delayed but would definitely go again.
Great atmosphere, friendly staff, food is delicious with hearty portions. There is, so much choice on the menu. 10/10 - highly recommend.
Fantastic food, I can highly recommend the lamb chop starter & the steaks. My colleague loved his Burj Kalifa buger. They have some cool milkshakes as well. The staff are great too. It was so good I booked a table for the following week before I left (as its not a very big place). Parking: Theres a few places to park right outside for free & on the nearby street. Other than that its a paid parking lot nearby.
Good Location, A Bit Small Inside, Service Is Good, Heard So Many Things About The Food, Wasnt Bad But Wasnt Amazing Either, Good Enough For Me, Other Half Wasnt Impressed. Starter Platter Good Value For Money!
Customer service on point, food cooked to perfection. Worth the travel from Birmingham. 10/10
Update: my fave steak house in Peterborough. Way better than Middletown s!! Searched for a restaurant serving steak, found this little hideout in Peterborough Centre. Cute space, steak was absolutely cooked to how I wanted; portion was perfect for the steak for 1 person, friendly customer service & staff. No direct parking, find a nearby car park.
Very good, properly done halal steak. Very nice dirty fries. Xoxo burger could be juicier. Overall an excellent place in central Peterborough.
Nice food and good service. Just the music can be a bit loud. But the staff were very nice to lower the music down
Our waiter Azair was very caring and catered to me and my partner well and even though we were quite indecisive . The lunch menu has amazing value. I d recommend the Angus beef burger but the buffalo wings are the a bit too tangy/salty for my liking 8.5/10 overall! Very happy with my experience
Really excellent good, good service. The Mocktails in particular are delicious!
Friendly attentive staff and excellent food. Lamb chop and Hot wing starters followed by the Rump and T Bone steak which were cooked exactly as requested. We went on a Tuesday and it was quiet but that was fine. No alcohol but its all about the food experience with XOXO and the Blind Tiger is next door and we stopped for a pint afterwards. We would definitely go back.
We booked in advance, and im glad we did as its quite a small restaurant with only a few tables. No alcohol on the menu and the soft drinks are expensive! £2.99 for a small bottle of coke and you get that with a straw (no glasses offered). this meant my coke kept fizzing over so I had to remove the straw and drink out of the bottle...nice! There is a large amount to order from the menu. The steak was cooked perfectly and we liked the fact that your side and sauce gets included, other restaurants charge you separately for each item. The peppercorn and mushroom sauce with the steak was really delicious. The food overall was tasty, but its a bit of a wait for the food to come out. The staff was friendly and helpful
Thank you to Azair excellent service
Nicely through out
Great food, great staff (very friendly and nice and always accommodating). Would recommend their grilled chicken and fries! The only downside is the space as it s quite small and cramped.
Decided to visit here on a trip to Peterborough with the kids and we all had a great meal. The food was absolutely fantastic and the service was brilliant. I had a XOXO classic burger which was full of flavour along with house fries which are nice skin on fries in an interesting shape.
Seriously good! Best burger I ve ever had in Peterborough Fresh, tasty and efficient service. Its prices are insane that I might consider quitting cooking !! Very clean and relaxed atmosphere, friendly staff, decor looks fab. I definitely recommend this place you won t be disappointed.
Can not fault this place
I went here for my birthday in September with my partner and it was amazing! Really good food and fast service. Its a hidden gem down an alleyway within Peterborough and its just so good. Would definitely recommend. Its a quiet place as obviously no one really knows about it, but definitely worth a visit. Just great food all around but be aware that they do not serve alcohol. Featured in my photos is a mocktail that was just as good. I believe this place to be the perfect place for couples and parties to eat at. Highly recommended.
I never leave reviews but the staff - Azair, Lateisha and Sameer are always attentive and polite!! Food always fresh and in time!
Staff were really friendly and food was delicious, we were celebrating my friends birthday and they bought her a cheesecake as a surprise for free. Definately reccomend it, its very popular so I would book a table.
We came to XOXO on Saturday early evening. It was for a special occasion and there was 8 of us altogether. Some of the staff were poorly, so they were short staffed but it didn t show. The chef cooked us all brilliant meals, even when my steak was unfortunately a bad piece they were quick to cook a whole fresh meal for me. Azair was serving us and was so hospitable, eager to check we were okay and enjoying everything and just generally lovely. Would definitely recommend and would love to go back when we re next in Peterborough!
There was couple downside like waiting for booked table almost 30 minutes. Waiting for food was not so bad as was quite big group of us. The hamburgers size are quite small , and I eat on the plate like on some fancy slab. The service was really nice and friendly , nice atmosphere and there no alcohol served which is quite nice.
I notmally do not moan but I ordered several times from Xoxo grill house many times from Just Eat. The restaurant informs me they do not ask for delivery drivers contact number which they should. This is in case the customer rings up however, worst part is i waited over two hours to enjoy my food for party and drivers just. Eat use get lost never follow instructions as they can hardly speak English but the food never turned up but say delivered when it hasnt . I can only email just eat but when asking the restaurant they were rude denying any wrong doing saying it out their control which is understandable but in all fairemess they should keep contact for driver who picks up food in case of emergency. Just eat driver never rang me but it disgraceful as no food but restaurant rude behaviour. Next time i will not order again as this third time this happened. I used other fast food who use just eat, ubereats and hungry house and never had a problem. I writing this as felt xoxo grill would have learnt to improve their services which they have not. I was left with no food a ruined party for special birthday for family who just got back from hospital suffering serious illnesses and was lucky to be alive. If i could a minus rating i would as they told me last time they would improve their delievery services and they not. Sometimes it hard to dine in but xoxo should be responsible for taking contact for delievery drivers as the restaurant could accidentally miss an item what they going to do ring just eat when it closed or wait hour on the phone so they relay communication this disgraceful. The rudeness of the person who answered the phone surprises me how he got the job as he has no people skills at all. Left my family member in tears as i had to go get take-out which was not the same. They had my contact number yet no one rang me.
Visited last Saturday evening for a family meal on arrival had a very warm welcome, we were seated in a spacious area which was wheelchair friendly ,our order was taken by by Azair who had really good knowledge of the dishes on the menu and he was able to provide recommendations (alway a bonus) ,the food followed in perfect fashion we had the right amount of time between the courses This is the 1st time ive visited Xoxo Grill, amazing food cooked to perfection amazing service 10/10 looking forward to visit again soon
Absolutely sensational food, service was prompt and attentive. First time here and I d definitely come back. Top work guys
Great Hospitality and Top grade Good! Great staff ! Will strongly recommend
Perfect burgers, two very happy bellies
First time coming here best steak restaurant by far, very clean friendly staff perfect
Nice food and really good service. Would recommend
Visited this restaurant for an early lunch Service was quick and efficient (we pre ordered our food in advance) Food tasted amazing! Espically the honeycomb cheesecake, talk about devine! 1 star lost due to price (more expensive than I anticipated) and a friend pre ordered a desert only for the desert to be sold out.
Kind & helpful staff, great location, tasty meals, and one of the best teas I ve ever tried in the UK;)
An all round lovely place to sit and eat
Not much to say here apart from disappointed.
Lovely food great service
Food and service was on point, thank you for a great evening, the kids loved it.
Food stolen & Terrible customer service. Food was not delivered even though the driver said it was delivered. Made an order for delivery and paid for by card. Had to chase up the delivery and spoke to the restaurant & complained . the person on the phone held no responsibility for the order laying off to the driver. Said that it happens sometimes and to just contact JE for a refund. Said it s not their problem. Also refused to give me his name. Well this is now a problem for them as I will not be a returning customer to this place as it is A SCAM! They have taken my money and I will take my time to leave a bad review as I have been left a bad taste in my mouth even without their food. DO NOT TRUST THIS RESTAURANT SERVICE.
Amazing customer service and 10/10 food. The chefs special is my absolute favourite.
Experience was amazing! We were served by Yasin he was really lovely and friendly we will be coming back soon.
I and some friends had a slightly unpleasant experience at xoxo. When we entered, we were told that a table would become available in about 15 minutes. After waiting 15 minutes outside, it being about 7:15, we were called to take a seat. after we ordered and ate, we were told that our table was reserved by someone at 8 oclock. heres the interesting part... if we had known this from the beginning, maybe we wouldnt have come in to eat. I know thats how money is made, but you still lose customers when you tell them that (you have to leave because its 8 oclock...)
The burgers had no flavour or seasoning. It was very overpriced and very bland and the portion sizes were small. Wont be returning.
Ambience First restaurant I have been to that played Afro pop music, totally loved it. The customer service was on point and the food was amazing. My friend ordered the chicken steak with house chips and I had the salmon steak with house chips. Will definitely go back.
Food was delicious and service was excellent. But please book a table as they might be fully booked. thankyou.
I was in Peterborough for the day, we came here for dinner. We ordered the starter platter it came with a variety of things wings, lamb chops,sweetcorn, chicken strips. Mains we ordered the burger platter which was 4 different types of burgers chips, sweet potatoe fries everything was cooked perfect and tasted fresh the service was very good took our orders quick. I would recommend eating here.
The food was absolutely delicious, beyond expectations. What youre ordering is whatre you getting; if its says spicy, for sure will be, if you want your steak medium, for sure will be. Another aspect what Ive noticed is that they were extremely careful with allergens. Vegetarian options: Extremely careful if you mention about any kind of allergens Dietary restrictions: Extremely careful if you mention about any kind of allergens
Awesome hamburger, just the waiting time is longer... :)
Delicious
Great food well cooked very well priced. Would return
Amazing food and customer service.
Me and my husband love xoxo The staff recognise us now which feels really lovely and they are so nice and provide a wonderful service. Couldnt recommend it enough. Food
the meal was very good and the staff was kind and friendly