Sunset Grill in Pickering

Amazing service and food both times we went to this location.

Though the place had only few customers , they almost took 15-20 mins to take the order . Again for the bill, we waited another 10-15 mins . The place was not busy at all .. I would say I could see more staff than the tables seated . However service was slow . Also the food was just ok. We have been to sunset grill before , but this outlet fails to provide that experience sadly.

Went for breakfast. Good food and service

Food was great service was good

Stopped here on the way to Kingston. Delicious breakfast and everything was very clean. Staff great! I can definitely recommend it

Good All Day Breakfast place. Good service. They put a lot on ones plate. I couldnt finish what I ordered, so I had to carry it home.

Great breakfast. Waitress was amazing.

Breakfast fries are undercooked.

I went in today around 1:00 PM with two buddies to have some late breakfast/brunch. Took us 15 minutes to take our order and then we had to wait an hour for our food. Two other families walked in, were seated, ordered, got their food, paid and left before we even got our food. Side note these people that had walked in had 2+ people in their group and there were only 4-6 tables including us, so not busy at all. Not happy. Won t return.

Got the steak and eggs. Steak wasn t the best. The eggs/home-fries/bacon, were all as ordered and good.

We love Sunset Grill! Were lucky to have one close to where we live. Angela is awesome - dedicated to her position. And so friendly!

Came here with my family for a Mother s Day breakfast. We waited 15 min for a table, not bad, the server was attentive when we placed our drink orders. After that it all went downhill. We waited an hour and a half (maybe longer!) for our food, most of us wanted to leave but stayed because we already had gotten our drinks and I feel uncomfortable being rude to the hard working servers. I m not sure where the Manager of this establishment was, but we saw 3 tables get fed up from waiting too long and literally left without getting their food. We finally got our food and it wasn t the best. I think the cooks and servers were inundated with Uber and takeout orders that they weren t really taking care of the restaurant guests. Servers or cashier when I went up to pay, no one apologized for the wait. No one offered a discount for the 3 hours we spent there majority of the time waiting. Clearly they don t care about the guests or quality of food, just making money. I will not be back or recommending to anyone.

I put one star for service because the owner is so too cheap to have more employees working on a holiday. No complaints about the waiter, he seem rush and that s because all the tables he needs to take care of

Place is clean and the food is standard breakfast food. It is open a bit earlier than most places in the area, and 5 min drive from west bound 401 exits. Parking: The plaza parking is often full, but there is a home depot parking lot, across from the plaza. If you have a trailer or bigger vehicle, would suggest parking there, since the parking lot is kind of cramped, and not much available turning radius. Saturdays all the parking can get full.

Very fast and always fresh delicious food. Pancakes only a dollar every Tuesday as well.

Food was lovely and the staff very friendly

The dining environment is clean and atmospheric. Its a sunny day. It feels wonderful. The food is quite good.

I always keep coming here for my breakfast. The scrambled eggs, hashbrowns, pancakes and French toast are delicious!! Will always be a regular.

Very nice place, clean, and friendly staff. Nice location, and lots of parking.

Came here for the first time with a friend. My order was as expected. I enjoyed the food. It was great that they had gluten-free bread, and sourdough bread (although sourdough bread was with soup dish only.) I ordered scrambled eggs, gluten-free toast and home fries with green tea. Home fries were a little dry, but I was hungry so I ate it all. Good price too, under $13. I would suggest that the management offer oat milk (or any alternative dairy option) for tea/coffee. I couldn t have my usual orange pekoe, had to have herbal tea. The tables were a too close. No room to put my coat and purse behind my chair without it touching the coat of the customer sitting behind me. Server was busy, but got me everything I asked for. I will definitely be coming again. Dietary restrictions: They did have gluten-free bread. But did not have alternate dairy options such as oat milk, almond milk or soy milk.

Loved the meatlovers poutine. Creamy, not too salty, tangy and a medley of meat. Reminded me of my mothers hot German potatoe salad. Parking: Come in your smaller car

Great food , clean, superb service !

Recommended for Breakfast

50 bucks for 1 adult and two kids, that is insane. Good service, average food.

Underwhelming for the price point.

Terrible portion size, eggs cooked wrong(suppose to be over med not hard) couldn t even add the chocolate chips into my pancake sent on the side and came melted. Expensive and not worth it

I have read some of these reviews and am not surprised.. My lady and I stopped going a few months ago because we fell ill due to the potatoes being undercooked. When we had breakfast for the last time there, I asked the server specifically to cook the taters crispy which is how I prefer them, which he basically refused saying that how they are cooked is the standard. Even when I pointed out that the standard made us sick, still refused.. So in the end, wont be going back, and I pray the place gets shut down.. CUE THE OWNER COMING TO THE RESTAURANTS DEFENSE

Nice little spot. Took our baby there for her first sit-down restaurant meal. A great place to do that, as we werent too concerned about bothering people, as the atmosphere is friendly and active. The staff were accommodating and didnt make us feel rushed. Your coffee cup is never empty.

Excellent place for breakfast. Love their meat lovers omelette with a side of home fries and sausages.

When you ask for food a certain way, any deviation from that should be cleared with customer. They decided for me to change something that made a big difference in the enjoyment of the food. That put aside the eggs Benedict were probably the worst Ive had, homefries were burnt and cold, waiter forgot to smile and take care of the person providing them with a job.

Place is okay but who charges $5.50 for a glass of orange juice? That s just price gouging in my opinion.

Amazing customer service, fresh food quality, this location never disappoints me, always consistent!

Amazing restaurant. Great breakfast. I come here 2 to 3 times a week. Friendly service. Straight up regular breakfast.

Visited Sunset Grill from Breakfast, since I was in the area. Coffee was fresh, potatoes were tasty and eggs came out as requested. Pleasant experience and amazing customer service. Recommended dishes Bacon & English Muffin, With Turkey Bacon, Turkey Bacon

Good service, fresh food. Would Recommend

Very inefficient, they seat people and dont take their order right away, instead they spend so much time cleaning unoccupied tables. When they finally did take our order the waitress put hot coffee infront of my 9 month old with her grabby hands and she spilled it on herself. We just cancelled our order and left.

I can understand the increase in prices considering the inflation. But I was surprised to see the amount of food we were served for $10 breakfast. Had ordered a regular 3 eggs served with potatoes and rye toast. The amount of potatoes in my plate didn t bother me. It was half the amount of the previous customer s photo (Nadia s Review). But the size of the toast was bothersome. Our breakfast was served when I had left the table to wash my hands. When I noticed the toast and brought it to their attention. The waitress who hadn t served said she will get me more toast instead of switching the ones in my plate which I hadn t touched. She must ve told our server. I believe her name was Amanda. She came to table saying she heard there was an issue with the order. I mentioned it to her. To my surprise she asked if I wanted to pay more to get more toast. All selected toasts were rye. I understand rye toast comes in different sizes in a bag. But please don t serve the end pieces to your customers and expect them to be ok. In response to wanting to pay more I said, no. But I would like for you to switch what I have in my plate. The server said she will have to check with the kitchen . Finally she showed up with one extra toast. I wish I had taken pictures to post if I knew this experience was going to be so sour. We had also paid extra $2.99 for extra toast. Same story, tiny pieces. A bagel from Tim hortons seemed like a better option at that point. I paid the bill and left quietly. Later, called the place to speak to a manager about the experience. He was too busy. Left the complaint with the person who had answered the call. He didn t seem to care. No customer service skills. Basically customer service is too much to ask for these days. They just want you to show up and pay them what they ask for and leave. Will definitely consider taking our business elsewhere.

We went for lunch. We ordered a meat lovers omelette, it was fluffy and tasty. We also ordered their freshly squeezed orange juice. Their crab cake Benedict was awesome and the sunset pancake was also good. Vegetarian options: Pancakes, SouthWest Vegan Hash, Avocado Toast Parking: Available beside the store Kid-friendliness: Highchairs available and kids meals Wheelchair accessibility: Wheelchair accessible parking

I love this place but they never have sourdough bread and that s my favourite. I don t know what seems to be a problem just to have sourdough bread.

The service here is so admirable. Very friendly service and wait time is minimal. Food proportion is excellent. Love the location of this place with the natural sunlight coming in. Thank you!

My husband and I visit every other Sunday. Their breakfast menu is fantastic, a tad pricey, but worth the visit.

Solid place for food. Basic breakfast. This particular day the service was pretty bad. Very nice staff though. Would come back.

Fast quick excellent experience. AMAZING

Very nice staff and food amazinggggggg only thing missing is a smile on the cooks face

Escorted to tables quick. My little one was so stunned at the cooks cooking and there height . Honestly its been a while since I had such delightful meal so happy we stopped by. Thanks

Nice place. Great service.

Great food at reasonable prices. Friendly staff.

Home fries are hard and a side of guacamole was $4 for like 2oz

Great fresh and fancy Breakfast coupled with great service. Much Recommended!

Had a toasted western on rye and my friend had a classic BLT. Both were very good and polite and friendly service!

We love coming here. Great food and service! The server noticed we had gift bags to celebrate our friends birthday and he brought out a birthday pancake! So sweet and thoughtful .

Good food and friendly staff

I ve been this restaurant in Pickering before but they must have new owners.I took my family to this restaurant yesterday and the food and service were awful. We were seated at the table with no cutlery. After we were served coffee we had to ask for a spoon and napkin. This should have been a clue because it went downhill from there. The pancakes were hard and the potatoes tasted like they came from the previous day. Safe yourself the trouble and stay away from this location,

I have eaten here many times. Personally, I feel service is very good and as is the food.

1 omlette and 2 coffees 28.00 unreal how expensive it is

The quality of the food here has gone way downhill since I was here a year ago. Potatoes were dry and tasted like they d been nuked. The pancakes were seriously horrible. Hard cardboard like on the outside, thin, and pasty on the inside. I sent them back and the second batch came back worse. Either the management doesn t taste their own food, or they don t know how good food is supposed to taste. Such a shame.

Great experience.

Good food great service

Recent returned after 2 years, improved food from the previous trip. Food wasnt terrible, I had eggs Benedict and kids had decent french toast. Its returned to a decent greasy spoon restaurant.

Breakfast poutine is the best here I refuse to get this anywhere else! My new favorite breakfast spot hands down. The gentleman who answered the phone and gave me extra ketchup was very polite and efficient. Thank u!

Really good breakfast menu, always enjoy going there for breakfast and will continue to do so. But the lunch menu is a bit disappointing, and will need to be expanded beyond what is available. No french fries and their burgers are nowhere near the quality I expected, very dry and the meat fell apart and the bun was greasy

The owner was kind and my food was great! Our waiter was awesome!

I used to go to the sunset grill in Scarborough all the time as before I used to live there. Recently came to this one a few days ago and the difference is night and day. Like staff is laughing very loudly and very loud with their conversations. The food is the worst. Not only was my hollandaise sauce was very oily and not cooked properly. The potatoes were half cooked and burnt. The sausage was undercooked and the bacon was over cooked. Like I don t mind small mistakes but the food looked like it was made by a toddler. The French toast was good. Servers also need better training.

I havent been to this location for a couple of years and was impressed with the efficiency of the restaurant. There were many wait staff and very attentive and professional. Impressed with the upgrades made to the restaurant since I was last there including digital menus etc. Food was great and everyone was friendly. Will definitely return sooner next time.

We ordered breakfast we have ordered from Eggsmart in the past and it was excellent thought we would try something different which was a mistake. My husband s omelette was ok but my eggs and home fries were horrible the whole plate went in the green bin and I made myself toast super disappointing and we won t be back

Ordered scrambled eggs. I never order scrambled eggs when I eat out. It was dry. I am not sure if that makes sense it had the fluff but probably the reason why I don t order scrambled eggs.

Dine in.

Great food. Huge portions

Great service and great food...never disappointed

food is amazing and the people are very nice, pancakes are thick and fluffy.....

I just had breakfast here and our server Jeffrey was efficient and pleasant. My daughter and I enjoyed our breakfast. Great job Jeffrey!

Went there last week, and the place was packed. Could do with more staff as there were only two servers on that shift and they were scrambling to ensure food orders, payments and deliveries were on time. Even then, the food and service did not disappoint. We had the meatlovers omelette with rye toast and a side of breakfast sausages. Will be visiting again soon.

First time at this location, food was good and hot. Service was a little slow, however didnt really make a difference. Would return.

Not very good food overall. Will not eat there again

Had breakfast this morning and the food was horrendous. Luke warm food, potatoes/hash browns in edible some of which was under cooked, and not done to my expectations. Will never be back

Terrible service.

French toast and turkey bacon. Average , salmon eggs Benny , too salty , not made with no love had to scrape off the soggy potatoes on the side , definitely a place that needs help.

I would give zero stars if I could. They refused to customize my order - I asked for bread instead of a bun for my sandwich. Then I asked for full egg rather than egg white for my wrap. They refused both. Then a man who I assumed to be the owner came out and told me absolutely not could they customize my order. He was quite rude. rude. He refused to explain why and then literally ran off. So I did not eat. He does not appear to care at all about customers or providing proper customer service. Oh ya and the eggs Benedict has fried eggs (they won t do poached). Will never go back.

I went to this Sunset Grill location in Pickering today with some friends I had not seen in a long time. Our experience was horrible, to say the least. To begin with, the biggest issue was the fact that the restaurant was uncomfortably hot. The temperature conditions should have been grounds for the restaurant to be closed, as we could not even enjoy our meals due to this. The heat levels in the restaurant caused moisture on the floors causing them to be slippery and one of my friends almost fell. The waiters did not even acknowledge this inconvenience and nothing was said or done about the issue. Furthermore, to our dismay, the quality of our meals disappointed us even further. The food did not look like Sunset Grill quality that I ve eaten in the past and the breakfast potatoes were dry and undercooked. When we complained about this issue, our waiter brought us 2 carrot and cucumber sticks as a substitute. Considering their prices for meals, I believe that this was unacceptable and not justifiable. Overall this restaurant really needs to step up their game with food quality and eating conditions. Understaffing may have been the cause of the very poor service we received. I would not recommend this location to anyone and most definitely will not be dining here in the future. All other locations that I have visited across GTA have proven to be a lot better and provided top notch service and food quality.

The kitchen staff are failing the servers. The food was awful, salty, potatoes were cooked a few days ago! Eggs Sunset should not be a plate of hollandaise sauce

Fair service. Im a regular. I can find menu options that suit my gluten allergy. I dont think they have gf toast which that would be nice.

Was pleasantly surprised at the breakfast here today. If you want straight up satisfying bacon and eggs with great coffee, this restaurant is a good option. Both the white and dark rye toast were delicious as well. Our server kept our coffee cups filled, and was very accommodating when we asked to move to a window table as some of the tables are a bit close together for private conversations. Wish I had come here instead of the Perkins restaurant for breakfast- it was way better. I only wish they opened up the whole restaurant, because it would have spaced people out for a better, less cramped experience- they only seated people in one section today. Overall I look forward to coming back to Sunset Grill for a consistently good breakfast.

I really enjoyed the food. The service was fantastic .

There is always a nice warm feeling at sunset Grill. Been going there for the last 6 years with my fiancé. Its our favourite breakfast spot. The people are always friendly and we never have a problem with the food. The price points are also great.

Very good breakfast!

What a great way to break the pandemic blues. Breakfast on a beautiful morning. The food was great and our server was super attentive and friendly despite being on her own.

It s a beautiful place to begin your day with and have some delicious breakfast. My wife and I have been going there for 6 years now and it s our favourite restaurant. Employees are always friendly and attentive. Sunset Grill, ambient environment - tasty morsels

So COVID has been rough and they are just reopening. So trying not to be to rough. We were greeted warmly, there was no line so seated promptly. They seemed a bit understaffed for the AM because each server was frantically running around trying to keep up. They did there best. This place has new ownership and it was evident in a few areas. The food was ok. What I would expect at a greasy spoon ( potatoes were day old refried, bacon was day old refried and part of pie order was missed ). There was only two of us. There wasnt the same fresh smell as before. I know they are trying and I want to support the places in my hood but today was a bit of a let down.

I got sunset super. It did not disappoint. 3 eggs, 2 pancakes and home fries with a coffee

Good food and service

Another great breakfast job well done again

During this pandemic, with numbers increasing, one of the people working in the kitchen were not wearing a mask and waiters were not wearing their masks properly. This is extremely unsafe and unsanitary.

The worst potatoes. They dont know how to cook hashbrowns. They are raw. I asked for well done. Brunt on the outside and raw Im the middle.

Better breakfast local in downtown with nice landscape in the front. Very quick service. Salmon breakfast is best. Avocado toast was recently added to the menu, a long waited item I have been waiting for. Finally more options for locals.

The low rating of this place is not justified. The staff are friendly and efficient, and the food is excellent. Coming here was such a great experience.

REPLY to your comment - I did ask my server and he also agreed it was not a complicated ask. I went to another Sunset Grill and they easily did it with one simple ask. Its not the halal you should focus on, we have people with multiple dietary request that are very simple this location should learn to support our beautiful diverse communities. ------------------------- This place is NOT HALAL - they mix the meat oil (PORK) with the non meat items. Not all locations only this one that I know of, the others will cook separately with a simple ask. They should understand & respect the requirements of the many diverse communities. Go to the Kingston Road location (Scarborough) they will easily accommodate you.

Food is good. Potatoes are ALWAYS way too salty to the point of inedible. Service is great. Recently had Daniele as my server. She was Polite and fast. Checked for coffee refills. Very nice experience.

Thishh be is the place is the little engine that could. It s managed to survive COVID and staff turnovers. It s friendly, clean, warm and consistent. It s the standard sunset grill menu. An easy date choice when you don t feel like cooking on a Sunday morning.

Rude asian staff member behind the counter. Speaks loudly and sounded very irritated when asking me what I ordered. He was rude and should not be speaking to paying customers with a rude tone. I waited for my order. I live 3 minutes away, and when I got home the eggs were over-cooked and the hashbrowns were already cold. The food did not look appealing. I will not be returning to this location for these reasons. That asianan should be fired for his rude behavior, not only to customers, but to specific staff mbers of colour .

A Great Breakfast Was Had Here! I was craving a restaurant experience and they didnt let me down... just a solid breakfast of eggs, bacon, home fries, toast and coffee. The servers were very good and made sure to collect all the COVID info beforehand. I was impressed all around actually. Thanks for the satisfying experience

Awesome.

Service is always awesome

Prompt service good coffee and reasonable prices

Good place

Good food, good prices, they cooked it and delivered it to the table quickly, and the staff was really kind

Good ambiance.. great and welcoming staff.. prices are good for taste n quality.. can get 1 more star if they can keep it well maintained during busy times..

Very bad service, rude owner at Pickering location

Service improved over the years and probably moreso since Perkins opened up. Menu options are also better

Loved the patio Environment

I gave 2 stars for the quality of food. Went here for my birthday breakfast because the halibut house was closed which is normally where we go. Ordered the 3eggs with corned beef hash. So dry. Tasteless. My husband had the 3 eggs n steak for $18 it was nothing special. My son had the French connection which came with French toast. It was like bread and they just added scrambled eggs. It was not worth the money. Level of price is like Coras but quality wise not at all the same. Not sure if this is normal. I wish they make the food better. Staff was ok.

The above rating should be a negative five! Very rude management! Speaking over me, not listening, no eye contact Walked right out and went straight to Ajax. This place is CANCELLED!

I find Sunset Grills to be a hit or a miss, this was was a miss, Both of us agreed the food wasnt that good and was just so-so. The service and vibe in the restaurant was unappealing to say the least. Wont return to this location.

I am so sad I am going to miss this place!! Went there and they were closed up, gone! I Loved this place! Awesome owner, amazing staff and fantastic food! Please if you have just moved, let me know where your new location is!?

Staff were very friendly and the prices are great. Eggs are done well every time we visit. Only thing we would suggest is keeping the washrooms a bit cleaner!

Me and my son have been coming in once a week or so after his overnight shift... friendly staff and quick food during this Pandemic times

Of all the sunset grills Ive been to, this was the best one. The service was fast, personal and good. The food was good as well. The only reason this is a 4 star rating is because the order that my friend got was sparse and looked incomplete at best. Otherwise, my experience was very good. I will return

Awesome staff with good breakfast choice.

Great place great food

A little pricey but received lots of bacon

Great service! Free refills on coffee and tea as well. Cozy atmosphere. Price would be about $15 per head on average (can be more or less depending on what you get). I personally prefer the home fries from other breakfast places, but these are good too.

Good food, decent price but they are ruled by corporate bureaucracy. I wanted some onions added to my corned beef and I was told no. All I wanted was .09 cents of onions. Come on. (EDIT) the owner responded here to save face. She stated that the corned beef hash includes onions. Very ignorant statement considering it DOES NOT come with onions and if you ask for them, at this particular location, they will say NO. I frequently go to downtown and Oakville sunset grills and never get told no about ADDING onions to the corned beef

Large location, never have to wait for a table. Typical staple breakfast options. Good service. Impressed they had Turkey bacon, however little to no fruit options on there menu. Pancakes were delicious. In a busy plaza, therefore parking lot can be a bit crazy.

My favourite place to eat for breakfast!

This was our go to spot since high school ... Gave up here after having cheese forgotten on pemeal on bun ... Only to have it taken back and returned with a slice if cold cheese .... Inconsistant portion sizes of home fries and over priced trucker coffee ... Me and the 21 people that were regulars here ... Not anymore.

Nice staff Food is good. Definitely going back.

Great food, our waitress today was amazing!! Full of smiles and some small talk (just the right amount) from the moment we were greeted at the front door to the moment we walked out and she wished us a wonderful day!! So nice to see. Just brightens your whole experience! Only complaints I would have about the entire experience would be parking......huge lack of available parking, and decor was getting run down. The leather is wearing off the chairs, looks like loose tiles on bottom of bar at the front and duct tape covering something on the bar up front as well. All things easily looked past when the service and the food were so GREAT! Thank you! Wish we got our waitresses name but she was blonde, with a pony tale and glasses. Gorgeous smile our entire visit. Both my mom and I really appreciated her and were sure to tell her so!

Yummy! But very expensive, careful when ordering drinks as each one is 3-6$ each with no refills!

Love going for breakfast here! Always good food and friendly staff. Bit of a wait on holidays and weekends.

Decent breakfast for the money!

Goo food and great service

Very good

The space given to eat are a bit too small. Other than that, the service and the food are great.

A solid staple - they serve breakfast and you get what you expect.

Excellent service great food..

Absolutely horrible, dont waste your money. Everything was cold and small portions, not what i imagine when I go to a breakfast place. Guess we have been spoiled by top notch greasy spoons elsewhere as there wasnt one good item out of all six of us.

Food is made to order fresh. Excellent Service. Only a couple Vegan Options.

We like going before 11am to get there breakfast special on a week day. 3eggs toast and home fries for $4.99. great deal!!

Its what youd expect. Good food, good service, reasonable prices.

Very friendly and attentive

Food is fine, good value for the money, but had the same server twice and shes slow and inattentive

Expensive breakfast and cleanliness of the location leaves much to be desired.

Good as always

Good food

Second time here, eggs benny or Sunset Eggs as they call them, not great, oily hollandaise, greasy peameal and the poached eggs were weird. Wont be back.

Great place for breakfast.

Good service

We have been coming here for years and the quality has deteriorated (eg potatoes with omelettes are always undercooked). Todays experience has made us decide to go elsewhere moving forward. We always order the avocado toast and it always comes with two. Today we got one. When we called they said it has always been one piece of toast. Sooo... I guess we just imagined eating two for years. Even the Ajax one, which we ate at last week, gave two. We will now go to the Ajax location where the potatoes are also well seasoned and cooked! The only thing good about Pickering location is that their server Amber is the best. Ps the avocado spread looked like it was made yesterday. Not cool.

Spice, rice and everything nice

Fast service, great quality breakfast food

Great food.