Harvey's in Pickering

I never thought I will just have to wait only 2 hours in store for pickup order thank u guys

Awesome

Very well run Harveys. The food is always good and the staff are incredibly professional and friendly.

Had a hotdog last night around 7pm and I m still going to the bathroom 12 hrs later with stomach pains. I d recommend staying away from this place. It tasted off while I ate it, but thought it was char from the grates and thought nothing of it at the moment. Big mistake.

Cheryl was so patient and put exceptional care in the making of our burgers. With this kind of 5 star service we will definitely be back. Thank you.

They made a mistake with my order but quickly and politely remedied it. I will definitely go back there. Awesome group of ladies.

On Sept 4 I came in and ordered food. I had the pleasure of dealing with Rana (I believe her name was). She was serving my food and the level of service and attention I recieved was amazing!

They have amazing VEGGIE BURGERS. Surprisingly low calories. With the option of a healthier bun, and a bunch of fresh vegetable toppings. And idk if it is true, but I asked and they said they cook it in a separate area from where they cook the meat. Apparently the poutines is also vegetarian but I havent tried that.

Just ordered a simple slushie. Took over 10 min!!!! Was supposed to be a quick stop to get this... can do much better!!!

Great burger and fries served by a friendly staff. Great decor and clean. Well maintained restaurant.

Always so SLOW!!!!!

Most disgusting French fries , onion rings obviously they never ever change the cooking oil nasty bitter taste wasted my money .

This place turned around. Great staff!

hands down, the staff Dan has amazing customer service! Very friendly & fast!

Harvey s is always a great value and quality. One of my favourites for a fast food burger

This is the only place for delivery drivers to pick food from drive through at any time in the day or in the evening, which consumes less time

Slow

I never thought I d ever put in a review for a Harvey s location, but todays the day. Every time I come to this Harvey s location, the level of customer service never ceases to amaze me. This Harvey s team really goes above and beyond with their service. I ve been to many Harvey s locations and this location is levels above the rest. Huge shoutouts and thank you to the amazing staff!

Dawson greeted us and took our order. He is AWESOME. He is friendly and probably a lot of fun. He made us smile. Polite, friendly AND professional. Just wish our delicious burgers had less mustard on them. Dawson is perfect for your drive-thru window. Thanks.

I went to drive thru and ordered veggie burger asked them to pay from scene points, the staff doesn t listen properly and they don t have training on it at the end they tell me we cannot do anything you have to pay full, I told them to cancel the order the lady or manger was rude she just banged the window worst location to go.. they need more better staff or manger, kindly never go to this location.

We bought 2 bacon cheese burgers, they were not even warm.

We dined in and the dining room was extremely cold and our hot food got cold fast and so did we. Cold air was coming out of the heating vents. Very uncomfortable. We advised the worker so hopefully this get fix. The food and service was a 5 out of 5.

people who work here cant read so I wouldnt recommend ordering online

My son just brought home what I ordered it means Angus burger with lettuce, 2 slices of tomatoes, 2 slices of pickles. At least what he asked for. Instead he got nothing, just very bad tasting burned burger with a drop of ketchup and mustard. This is the first and last time I will go or order from that Pickering @ Bayly St. location. Not worth the money.

Ordered for pick up. Waited 20 minutes for our order despite pre-ordering and paying. I asked why it took so long to fill our order and was told they didn t make enough fries and gave our fries to a different customer to complete their order instead. The waiting wasn t the part that lead me to write this review but the state my burger was in when I opened the wrappings. Everything was extremely sloppy. That s the last time I visit Harvey s

Stopped by this location in Pickering Ontario.. Service was quick and efficient and the girl was helpful when asking a bunch of questions about sauces etc. I had Veggie burger ,fries and a brisk lemon ice tea ..the Chipotle sauce had a nice kick to it ..fries are the best! My friend had the Angus burger , fries and 7up ..we enjoyed our meals, and I will drop by here again when next going to Ajax.. Vegetarian options: Veggie burger , salads . Baked potato, onion rings Parking: There are other businesses in this plaza where Harveys is so you can find parking easily..there is also drive through . Kid-friendliness: Lots of tables and also high chair. Wheelchair accessibility: Doors are wide enough for wheelchairs etc.

The team here is amazing, and the food is delicious, all the staff is so welcoming!

Loved our burgers we ordered today and great service, friendly staff.

Simple, delicious, and open late

Found the quality of food better here in comparison to some other locations and the staff had excellent customer service skills!

3 out of the last 4 times we went to Harvey s drive through the order was wrong. Today I had to repeat the entire order twice and they still got it wrong. I don t like Harvey s but my grandson unfortunately does so we went. I specifically said child s meal cheeseburger with ketchup, mustard and ONE pickle slice. He got mustard and relish. He hates relish. I asked at the window does it have cheese. No, that was another $.085. ( I may have have said hamburger the second time I repeated the order). The cheese was paper thin and about the size of triangular toonie. Two other times my son got a large Pop but it was just carbonated water. Apparently if you re lucky you may get there when the machine has been restocked with syrup (according the staff). I loved Harvey s when I was a teenager. Not anymore. Prices just go up and the quality goes down.

Good is fresh tasting! Great service!

My food was better here than in other locations thx

Got the 2 can dine Angus burger combo $16.99 with medium onion rings and fountain drink. Service was friendly and fast. Theres a small dining area with tables and chairs. Theres a drive thru as well. The mobile pick-up area is right when you walk in. The onion rings werent too fresh they were stuck together and may have been sitting there for a while. Next time, I hope to get a fresh batch of onion rings. The angus is pretty good, and it was easy to order ahead on the Harveys app. The burgers here are much better than the other big chain M. They have a value menu and lots of options, including grilled chicken, veggie burgers, and poutines. They have a late night deal classic poutine and medium fountain drink $5.99 + tax after 8pm. Great burgers, but please give me some fresh onion rings and fries next time.

Vegetarian options: Poutine is vege, great work Food

Always fresh and good customer service especially the younger white guy hes always so chipper! Only fault is when you order they never give you a chance to say what toppings on your sandwich.. its always what side what drink. So then after that I have to say what toppings I want. Always should ask what toppings before side and drink.

Visited again (Late Review I visited at June 9) Was still the same but Ill give 4 stars on atmosphere. (I recommend trying the onion rings and chicken sandwich) Vegetarian options: There are veggie burgers and... more! Kid-friendliness: It kids friendly but in my visit I would say (not so..)

Order 2 doubles with cheese combo and no cheese was added. The flat out lied that we don t order cheese. Made the second over again with cheese but short changed us with just one patty.First time here and last time here.

Great customer service, I ask for a cup of water for my dog on a hot day, and no problem, they even give me a large cup of fresh cold water. I went to Wendys a few weeks ago, and they charged me .20 cents for the cup. Thanks, Harveys, and the burgers are great

The food tasted great and service was fast and polite.

Excellent

Slowest service ever!

Love their crispy chicken burger combo. Crispy chicken burger, french fries/onion rings and cold/hot beverages. Food

Harveys pickering is probably the most disrespectful burger joint I have been too. I spend over 200 bucks a week woth harveys. The customer service is extremely rude. They will not serve you anything after 11:30pm. False advertising for the pickering location.

If you expecting buffalo chicken wrap as arbys,dont get it

Great location. Friendly staff. Good food.

Joyful

Super friendly customer experience! I felt welcomed and appreciated... Not deservedly but the way things used to be. Love customizing my burgers and the onion rings were just right. I docked 1 star for atmosphere because its so setup for drive thru and the parking lot/restaurant entrance is a bit meh.

Quick and friendly drive through. They got the order exactly correct. Good deal.

I got their veggie sandwich it was really good.

This store has seriously disappointed me I went through drive thru to get an Angus burger and got everything wrong on it. Then I went in to get it corrected only to find that the burger was made AGAIN incorrectly! Also the onion rings were way to greasy! I wont be back for sure! The staff here dont seem to care about their customers here!

Good food at great price.

Zero service...giving flat pepsi to customers happened 3 times in a row....not proper lids for glasses ...shut it down if you guys in debt

This Harveys have a drive thru and they are fairly quick for fresh made burgers. Their portions are good and they ALWAYS have fresh onion rings.

Fresh food but could use a little more when ordering onion rings. Instead of 5 it would be nice to get a full container.

The foods good as usual, but the drive-thru at night is consistently inexcusably slow (sometimes 20+ mins), with minimal or no apology, due to low evening staffing. Dont bother if youre in a hurry.

Hot and Fresh burger and Onion Rings.

Staff unable to take an order correctly. Unable to use company cashier. Cashier walked away while taking my order? Staff are not trained correctly. Unfamiliar the products they sell and respective sizes. Store requires significant Staff improvements. Food is typical Harveys Food. Not really made your way, more like their way.

Excellent customer service!! The young man that works the drive through window is soo pleasant.

Original flavored charcoal grilled hamburgers

The Angus Burger was excellent and the drive-thru was quick and efficient. I really enjoy being able to choose all of my toppings and you can tell the parties are all beef and fresh.

Unbelievable food, great and quick services , worth a little wait to get it ready.

For the carnivores out there, we got 4 double Angus burgers with bacon, no bun. Thats why it looks pricey

No complaints about this location, except they shut their slush/shake machines off at 10 :( Would recommend management to keep machines going longer

Visited today at 11pm and ordered a chocolate shake and was told the machine was broken.

The worst harveys ever. The waitress was so rude. I queried about the delay in serving food and the waitress showed a lot of tantrums. She was acting like a princess. You cannot ask them why the delay in serving food. What does she think of herself? And wooden doll manager was just standing there without taking any action.

The most disgusting place I have ever visited. Everytime they mess up.my order. Doesnt matter if its takeout or delivery.

Very friendly staff! Good food! Try the Buffalo chicken sandwich

Overpriced & super pinch portions look at how lil bacon they put on my burger. Definitely not worth it

Its harveys, so its fresh. Friendly service. Noon time drive-through can be quite busy, therfore slow.

awesome staff and amazing food

Friendly staff great quality of food

Had a worst experience at this location drive thru.waited for more than 20 min and finally they said order is not ready. Disgusting.

I work in the area and have lunch at 11am. Your drive-thru employee (always the same young man) is always courteous and efficient...a real breath of fresh air nowadays... A great representative of you restaurant.

Not bad

Awesome Service Today At The Harveys Window! Cheers To The Young Man Working Today At 4pm! Great Job Dude!

Service and food quality has gone down hill. Parking: It parking you know with lines and things who makes up these dum questions Parking space Plenty of parking Parking options

Very slow stuff

Staff are excellent and Harveys makes your hamburger a beautiful burger!

The only issue is the beef meat is just fibrous I mean it was never mixed while being raw it s just grinned down and thrown on the heat and cooked like that ew

Very courteous staff. I usually order by mobile app as I leave my parking lot for lunch and food is always ready when I arrive. The nice lady even know me by name:)

Fast service, corret order, no problems! Still one of the best burgers out there!

Food was hot and tasty

I ordered a combo and it was not a long order. I waited from 9-9:20 pm in the drive thru. I finally had to leave and I still didnt get my food. Terrible service.

Fast service. Friendly staff.

Great service

I went to have a nice burger and poutine, and when I asked for the premium poutine, I was just given a regular one. When I asked where my premium poutine was, they just made it a large regular... I wasnt about to get into it with the cashier. I just took it and left.

I pre-ordered my pickup 45 minutes ago. I did order around 9:12pm & mentioned or choose pickup time as 10pm. But when I went in drive thru around 10:05pm they were still cooking few stuffs. We had to wait for 10-12 more minutes. It defeats the whole purpose of the reason we preordered.. lol Taste is good my kids like the burgers but my son was complaining about the uncooked or partially cooked chicken strips. Nuggets were good though.

Harveys makes the best burgers of all the fast food places -- because they are grilled to order and feature a huge choice of toppings and sauces. Fries and onion rings are great too.

Never fails.

Very friendly and welcoming staffs. They are very nice despite of the storming weather outside.

Burger was good but i usually get chicken strips with fries It was good nyaming still cant lie Stay safe

Went here Jan 20 with a decent order for a family of 4. Store was spotlessly clean, well marked for COVID distances. Staff was super-friendly and got our order ready promptly. Small touches like we needed to wait for one more burger so the woman serving us put the rest of the food under the heatlights to stay warm. Thanks

Great amount of food and ingredients

When i visited today the person making the burgers at 4:45pm on January 30th they got my toppings messed up with my brothers and one was a Hour or so later double Junior And the other one was a junior Burger

Great

Great modern location with easy in/out access. Friendly, efficient staff.

Delicious. Cheap. Customizable.

Friendly staff

Harvey s was always the go too for a burger up until last evening (March 24th 2021). Ordered the original with cheese combo x 2 the bill was over $20 which is not the issue other than what I got in terms of the size of the burger. The actual patty was smaller than what would be considered a kids meal at other restaurants, it didn t even cover the bun and was approximately 1/4 inch thick. Even the bun didn t seem as large as it once was. If this is the new standard for Harvey s then they just lost a customer as there are plenty of other outlets to choose from in Pickering.

Great service

What the heck happened to this location?? Service is HORRIBLE. You go through the drive through and they tell you to go park then send your cold food out 15 minutes later. I ll definitely never go here again. This happened three times in a row over the last month.

Had a lot of questions and odd requests putting things on the side. Lady in drive through was really nice about it. Plus props to Harvey with paper straws.

Great burgers

Decent service and ambiance here at this location in the plaza.

Clean

always happy, never screw up my order

Staff is good, friendly and have a good sense of humour. But, food taste is average. Pickles i got in my burger were not good and looks like they are a week old.

Tried the new Chicken Tenders (nuggets) . Not bad.But not better than other competitors... Best sauce: ranch . Friendly prompt service at Drive Trough.

There is gentleman working the drive-thru speaker who is an absolute GEM. He always asks how is your day going before you order, and is extremely friendly and kind. However, at the window, its a different person handling your payment and food. But whoever the sweet gentleman over the speaker is, kudos to you for having such good energy for those who are ordering.

Excellent food combined with some online coupons - cant complain! I was surprises to find out how good the bacon & cheese poutine tasted. Also, the drive thru is easy to navigate.

While Ive had some issues with this restaurant in the past and used to rate this location poorly I have to say they have greatly improved. More importantly, upon complaint, the head office did everything within their power to rectify the situation which was all I could have asked for. I have been back multiple times since and never had another issue!

Great hot dogs and onion rings

Its a Harveys wasnt bad

It was excellent...... had to wait, but my food was super fresh and delicious! Always a good spot! Friendly staff!!

point was really good and the prime beef burger was done to perfection

Great!

Onions rings and BBQ sauce.

Was definitely not impressed today. We love to go to Harveys and had never been to this one before so we stopped in and ordered. I ordered a crispy chicken sandwich that tasted like it have been sitting there for four days was dry chewy and ended up in the garbage. The poutine was good, gravy was hot but there was very limited amount. One of the worst takeout meals Ive had in a long time. I will say that the young man that served us was very polite and very efficient.

Freshly made, the chicken sandwich was huge! I would recommend

The original burger is good, free refill

Its Harvey s

Staff prepared the meal with care and patience as I had a lot of toppings. Food tastes great and the deals are a steal if you use the coupons

Typical of a Harveys on, the food quality, which is good, but one guy that works there most days is one of the friendliest guys always asking how Im doing, but never, ever holding up the line with chatter. Always very polite and never hesitates to respond with a thank you or youre welcome (unlike many drive throughs where you say thank you and theyve already walked away from the window). Harveys, keep this guy happy! Sorry, I dont know his name, but you probably already know who, he is.

Great always

Love their burgers

One of the best Harveys in Durham! The staff is very friendly and has patience for every costumer. They do not skimp on the veggies and really know how to put sauces on the burgers rather than just putting a pile of it in the middle of the sandwich. The fries are served fresh. The store is clean and the tables get sanitized before anyone sits there. However, there are only 3 tables available to dine in and they only have one sanitizer bottle at the front. If they can increase the amount of bottles, it would be safer and great for those dining in.

all good

I remember a time when you could get a hotdog for a buck twenty five at Harveys. I have fond memories of my mother taking me to Harveys after a doctors appointment when I was a child.

They cant get an order correct even when you ask them if an item is in the bag and they say yes, then you get home and its not.

Harveys makes a hamburger a beautiful thing