The Volcano Cafe & Lounge in Pickering

1755 Pickering Pkwy #25, Pickering, ON L1V 6E5, Canada

★★★★☆
(276 reviews)
Categories: Restaurant
Website
thevolcano.ca
Address
1755 Pickering Pkwy #25, Pickering, ON L1V 6E5, Canada
Plus Code
RWVJ+3P Pickering, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
1 PM–1 AM
Monday
1 PM–1 AM
Tuesday
1 PM–2 AM
Wednesday
1 PM–2 AM
Thursday
1 PM–2 AM
Friday
1 PM–2 AM
Saturday
1 PM–2 AM

Services

Service options
Outdoor seating Delivery Takeaway Dine-in
Highlights
Great cocktails
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Halal food Late-night food Small plates Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.0
★★★★☆
276 reviews

Most Mentioned

shisha (84) atmosphere (20) drinks (9) price (6) environment (5) shawarma (5) nachos (4) smoking (3) coals (3) card (2)
5 stars
164
4 stars
40
3 stars
13
2 stars
17
1 stars
42
★★★★★
December 12, 2024

Faisal is the best. He will entertain you and will make sure you are having the best time with your friends. One of the best I will recommend

★★★★★
December 1, 2024

Excellent service! Our server Monica was attentive, friendly, and ensured everything was perfect throughout our meal. She was kind, receptive and made us feel welcome. I highly recommend her exceptional hospitality and would gladly return just for her!

★★★★★
December 1, 2024

Monica was a phenomenal server. Charismatic and friendly, always willing to help us. Told us some thrilling stories about the establishment and invited us back again. Nachos were delicious (especially the olives) and Shisha was relatively smooth.

★★★★★
November 10, 2024

My friends and I love this place. We come here all the time to chill. Faisal’s customer service is amazing. He’s very welcoming and helpful. I would definitely recommend coming here for a chill night out :)

November 2, 2024

Be aware of scam. They charge more in bill than menu. Every food item we ordered, price was more in the bill by 3-4$. If you do not know the food price, would end up paying more. Always check your bill. Their behaviour is not customer friendly and food quantity also not up to expectations.

★★★★★
September 4, 2024

Not only is the shisha the best, the customer service is amazing. I left my bag with my valuables including cash and wallet in Volcano. Believe it or not it took me 2 days to trace my steps back. Thats when i realized i left it in Volcano. Called them immediately brought this to their attention and they advised me that they have found my bag with my wallet including my cash and to have it picked up. Amazing service. Thank you Volcano!!!

★★★
March 24, 2023

On a hunt for shawarma, I decided to explore Volcano Cafe and Lounge - a spot recommended to me for its warm and cozy atmosphere. The chicken shawarma platter that I ordered came with a side of fries. While the portion size was reasonable, the shawarma and fries did not have much to recommend - they tasted like storebought frozen shawarma rather than freshly prepared meat. The meal itself was not the best in terms of Middle Eastern cuisine in the GTA. To hear about this review, follow us @eatinontario on Instagram, TikTok, and Facebook.

March 26, 2022

we ordered Volcano Chicken Burger and Chicken Shawarma Platter The quality of the food was not good at all. It was very expensive and not worth it. I would not recommend this place. Chicken Shawarma Platter was $20 other places you can find better Shawarma plates for less price and delicious.

★★★★
Local Guide
December 21, 2024

We didn t have food but the sangria was good and its a great place to chill with friends while having sheesha and playing a few card games.

★★★★★
December 15, 2024

Best Shisha Made By Faisal 100% Recommendations and great service Food

★★★★★
November 24, 2024

The service and the food is amazing. I tried the shawarma platter and it was delicious. Grape mint sisha is really good. I ll definitely be coming back.

Local Guide
November 24, 2024

Got the premium blend, wasn t pulling properly and spoke to management. Simply didn t care.

★★★★
Local Guide
November 22, 2024

Place is a good hang. Service sometimes needs improvement but is still more than adequate

November 22, 2024

they allow minors to smoke and drink in this establishment without checking id before hand

★★★★
Local Guide
October 22, 2024

Good Shisha and good customer service. Recommend others for a pleasant Shisha spot.

★★★★★
October 22, 2024

Had an amazing time . Arika was a great host . Will surely be back

★★★★★
September 22, 2024

rohith was great with the shisha! gave our table all we needed! gave our shisha with a smile and best service i had at a shisha place by far!

★★
September 22, 2024

They overcharged me and confused with other table.

★★★★★
August 22, 2024

Good place for hang-out

★★★★★
Local Guide
August 22, 2024

Nice vibe and the shisha is good!

★★★★★
Local Guide
August 22, 2024

Good hookah, service good too. Gets a little crazy like any good place on weekends, but tolerable. Blue mist flavor was really good

★★
August 22, 2024

The server Monica was amazing and the tea was really good but the customer service when we asked for a discount off because the food was not our type and it was off .. they only gave us a dollar off we really wanted to like the fries but it was dry .

★★★★
August 22, 2024

The server Mehak is amazing she very nice and sweet the food is also good thank you Mehak

★★★★★
August 22, 2024

Canadian beer and love 66 and enjoy yr life. Place is clean and the stuff are friendly. I will not change it for any other place. Cheers

★★★★★
August 22, 2024

Very comfortable place to hangout! I recommend the heat management lim-lit

★★★★
June 22, 2024

Really like the rose pasta here! Service is great, super fast. Nice local spot

★★★★
Local Guide
May 22, 2024

Decent but not consistent. Service, food and Shisha always varies. Can be great one day and really bad another. But a good option for Durham region

May 22, 2024

Disgusting place, like no one has ever mopped the floors. Even the menus are dirty, felt like they used them as floor mats. Bathrooms were filthy and stank like urine. One of the staff members spent the entire time smoking shisha, and texting. 1000% would not recommend.

★★★★★
April 22, 2024

The Volcano Cafe & Lounge offers an exceptional dining experience that ignites the senses. From the moment you step in, youre greeted with a warm ambiance and friendly staff. The menu is a culinary eruption of flavors, with each dish expertly crafted and bursting with freshness. Whether youre indulging in their signature volcano-themed cocktails or savoring their delectable cuisine, every bite and sip is a delightful journey. The attention to detail in presentation and taste is evident, making each visit a memorable occasion. The atmosphere is lively yet intimate, perfect for both casual gatherings and special celebrations. With its impeccable service from all the staff, The Volcano Cafe & Lounge is a true gem

★★★★★
April 22, 2024

I visited volcano with my friends, they have great shisha, great food and awesome atmosphere! I really like their nachos! Theeee best

April 22, 2024

Their shisha is so bad. One of the worst places I have ever tried! The shisha was burned even before I smoked it, I am sure that they don t wash the shisha properly either. Most of their customers are underage kids. They dont check ID at all. Nasty floors and tables. If I could rate them zero I would. If you want to get sick then go have their shisha ! I dont leave reviews normally but from what I have experienced there I need to make other people aware of it. Parking: ..

★★★★★
March 22, 2024

Amazing place to relax and enjoy friendly enrichment

★★★★★
March 22, 2024

Very relaxing place, good shisha, very good food and the service is amazing.

March 22, 2024

Very bad place ever in Ontario

★★★★★
March 22, 2024

Vibes are good, music and food are perfect

★★★★★
March 22, 2024

One of my favourite places to come hang out when I m visiting family and friends

★★★★★
March 22, 2024

Visited this place on a Wednesday night and it was amazing. The atmosphere, Shisha And food was on point. Food

★★★★★
March 22, 2024

Phenomenal vibes and really good food and drinks. Espressos are always great. Desserts are highly recommended. Vegetarian options: Great options Dietary restrictions: Accommodates all restrictions and preferences Parking: Plenty in the plaza

★★★★★
March 22, 2024

Good service and good Shesha

★★★★★
March 22, 2024

Great food, shisha, and vibes. Amazing customer service, servers are friendly and checked on us often to change coals and ask if we needed anything.

★★★★★
March 22, 2024

its my first time at volcano and my server Mursal recommend many good things like chicken steak pasta. I definitely recommend this place.

★★★★★
Local Guide
March 22, 2024

I love the shisha Best shisha in all of GTA! The food is amazing they have halal menu Mursal is such a sweet host, she is so kind and polite, she took our order and checked in on us a couple times.

★★★★★
Local Guide
March 22, 2024

Nice lounge, shisha was good as well. Customer service however was amazing, Khursane was amazing. Very Polite, and went above and beyond. Thank you Khursane!

★★★★★
March 22, 2024

Amazing atmosphere, great local place to check out, Food tastes fresh, and service is quick and accurate. Special thanks to Mursan for making our visit enjoyable. Will be returning!

★★★★★
March 22, 2024

Hands down some of the best shisha I ve had, and the food is second to none, staff is very friendly as well, I ll be coming here more often

★★★★★
March 22, 2024

Been coming here consistently, they have some of the best food around, the vibes are great and the shisha is better than almost all the lounges in the GTA, not to mention the service is too notch, would highly recommend it over any other place.

★★★★★
March 22, 2024

Food and hospitality was amazing. Great service from Kai

★★★★★
March 22, 2024

Outstanding food, music and shisha! Shoutout to Marsal - exceptional service, always welcoming, courteous and professional.

★★★★★
Local Guide
March 22, 2024

A gem for late night in Pickering. Food? Check. Music? Check. Drinks? Check. Shisha? Check. Everything you need for a good time. Mursal did a great job taking care of us this evening. Food : 5/5

★★★★
Local Guide
February 22, 2024

Good sheesha place in Pickering. Need to have more option in food. Limited menu. Wings were good but nachos was okay.

★★★★★
Local Guide
February 22, 2024

The food is amazing and the hookah flavours are too good.

★★★★★
February 22, 2024

Good service and place

★★★★★
Local Guide
February 22, 2024

Mursal took great care of us and the shisha was great! Would recommend the nachos!

February 22, 2024

Cant believe it ,these people the shisha tast very bad. I opened the head. I saw the tobacco was burned already. So they are using the tobacco 2 or 3 times they dont tell you, so please if you feel the shisha tastes bad open the head, make sure they put new ones for you. They are mixing it old burned with the new tobacco, to save money. Oh my God. I call the stuff they told me. If you dont like it. You can Go, they didnt even bother to fix it. Rude stuff and dont trust.

★★★★
January 22, 2024

Great music, great vibe especially at night it is best though to go with someone. Not really a place for a solo date lol. Amazon shisha options. I saw ppl do some online work with their laptops there, the vibe is comfortable. Dietary restrictions: Great for ppl who dont eat certain proteins like red meat.

January 22, 2024

At there the only thing that you face is rudeness and impolitely asking questions not suggesting

January 22, 2024

Really rude behaviour and yelling on customer if you don t wanna work don t work and really idiot waiters that just yell and impolitely asking rude questions Food

January 22, 2024

Really really really really overpriced and service really slow

★★
Local Guide
January 22, 2024

My grandfather would be able to hit a workout, (stretch first of course), shower and get ready for dinner, have dinner, brush his teeth and get to bed, before the waitress or waiter brings you a drink. Also the waitresses think that youre trying to hit on them while youre trying to get their attention for an order...? Lose the pride and use your legs to get from A to B.

December 22, 2023

Took 40 minutes to get 2 smoothies and took an extra 20 minutes too give change. Food looked disgusting, bathroom had low hygiene, sisha didnt work, and table wasnt even clean. 0/10 never go again.

★★★★★
Local Guide
December 22, 2023

Shisha and drinks are the best here. Also, my favorite waitress who always remembers what everyone drinks, croissanty with K, is her name

★★★★
Local Guide
December 22, 2023

Solid average shisha lounge, great food is the best thing going for them. The Shisha itself was on the lower end of quality, blue mist didnt taste as good as other lounges Ive been to, that was a bit disappointing or else it wouldve been an easy 5 star my go to place.

December 22, 2023

The shisha quality is hit or miss. One of the waiters disrespected my friend. The two person booth is very uncomfortable due to the fact that you can not speak to the other person infront of you because the tables are huge and the music is too loud. The green tea seems like it s been out sitting for hours and tasted just like hot water. Onetime we ordered crepe and there was a hair in it and out of reflex we pulled the hair out and threw it aside and when we called the waiter she did not believe us and did not refund us. The washrooms are absolutely disgusting. And the disgusting smell comes out of the washroom into the seating area.

★★★★★
Local Guide
December 22, 2023

Khursand the server was outstanding with great service and food. Definitely a must try and chicken sharwma plate paired with a mango milkshake. Vegetarian options: Halal options also Dietary restrictions: Keto, halal, vegetarian Parking: Large parking lot

December 22, 2023

Staff were nice, but overall experience not worth the money. Shisha was disappointing as someone who s been there regularly.

★★★★★
Local Guide
December 22, 2023

Service was great. The team was sooo accommodating for our large group. Food was good, shisha was great. Would definitely come back here.

★★★★★
Local Guide
December 22, 2023

Great service and food! We hosted a party of 30 people and we were thrilled with the experience.

★★★★★
Local Guide
December 22, 2023

A great place to come with family and freinds. Their service is top notch. Very attentive customer service. Deserving 5

★★★★★
December 22, 2023

Amazing service the workers are very nice and helpful.

★★★★★
December 22, 2023

Open space, chill environment, customers taken care of. Best shisha place i have been so far! Recommended dishes

★★★★★
December 22, 2023

Went in on a busy fight night and the staff provided good service. Shoutout to Muhammad who accommodated us.

Local Guide
December 22, 2023

Overpriced..... Ordered the banquet burger coz it looks like a fresh made patty. Was clearly store bought frozen stuff to go along with the Costco fries. Food : 2/5

★★★★★
Local Guide
December 22, 2023

Amazing food .. loved it .. must go spot

December 22, 2023

I dont recommend this business to anyone horrible service horrible customer service as well as been jumped by people outside of business for something that I was not apart of and having my phone stolen enough said! DONT RECOMMEND TO ANYONE!!! Food

★★★
Local Guide
December 22, 2023

Lights very dim and music soooooo loud I couldnt hear anything from my friends around me we had to make a conversation with a very loud voice to hear each other. Lower the music a bit and make lights a bit brighter and it would be perfect. Coffee is just tasting like water. Try to serve Turkish coffee would be nice.

★★★★★
December 22, 2023

I had a great time at Volcano lounge. Amazing atmosphere, friendly staff, and diverse menu options. I highly recommend to anyone that is trying to kick back and relax with your friends or solo!

★★★★★
December 22, 2023

A real good place for shisha, the atmosphere comes very close to shosha lounges of Dubai, clean place with good service and the food was great too! Fresh salad and shawarma was quite authentic in taste!

★★★★★
Local Guide
December 22, 2023

Volcano Shisha Place exceeded my expectations! The ambiance was fantastic, with cozy seating and a vibrant atmosphere. The variety of shisha flavors they offered was impressive, and the staff was attentive and friendly. I thoroughly enjoyed my visit and cant wait to go back

★★★★★
December 22, 2023

The chicken steak pasta is literally so good. It was so good that I couldn t get a picture of it I just started eating!!! Service was amazing like always and Shisha was on top like always. Definitely recommend!!!!!!

★★★★★
December 22, 2023

My friends and I have been here a couple times. The waitress who was working yesterday at night did a great job serving my large group! We all had several requests and she was very kind and accommodated each of us in a cooperative manner. She also went out of her way to put our phones in charge. Thank you for the great service! Food was good & atmosphere was a nice vibe!

Local Guide
December 22, 2023

Google says they are open till 2:00am we drove there 20 kilometers at 12:30 just to be told that they are closing in 30 minutes.

★★★★
Local Guide
December 22, 2023

expected richer shisha flavor; not too bad though. good service.

★★★★
Local Guide
December 22, 2023

Good shisha and the food was average at best. Decent spot overall, so I would go back if I m in the area.

December 22, 2023

Never going back to this place. Horrible service.

★★★★★
December 22, 2023

Alaina was a great server she had such a good vibe!! Would come back again.

★★★★★
Local Guide
December 22, 2023

Good shisha

Local Guide
December 22, 2023

Shisha wasn t prepped, came with a friend and they were also disappointed. Coals were cheap quality. Not a good Shisha spot unfortunately.

December 22, 2023

Manager extremely rude when I asked about the Halal meats they get from Costco. Costco said Volcano needs to request Hand slaughtered which I tried to explain. He started YELLING at me and said he orders Halal and if thats not good enough, I should stay at home and eat if I dont like it. So ignorant and RUDE. I was actually inquiring for my cousins, not myself because 4 of us were going there today. Not anyone. This is Canada and you dont speak to people like that.

December 22, 2023

Manager is a prick who thinks hes privileged to yell at people when you ask simple questions. If you dont like your job dont work that job, find another job! Customers beware and I personally will be avoiding this place as well as the 1000s of friends and family I had notified! Some many restaurants have such nice, kind, caring mangers but this place strictly sucks! Upsetting how the manger thinks hes above everyone and doesnt treat you like a human. Dont raise your voice, dont cut me off when Im asking you a question, and the manger should learn more information about the restaurant as he couldnt even answer my question! Clown/fool/goof of a manger should be fired!

★★★★★
December 22, 2023

The food is amazing! Best fries and salads Ive had in canada and the customer service is great.

December 22, 2023

Everything wrong with this place! Food quality not good at ALL! OVERPRICED FOR EVERYTHING! Shisha bad as well!! and you can smell the washroom in the seating area. Dont waste your time and money here.

December 22, 2022

Very disappointed Pathetic service.. Food was also

★★★★
Local Guide
December 22, 2022

Edited : Since I got a response from the owner I wanted to clarify 4 star just because of Coffe wasnt fresh but overall ambiance , service, sheesha were good. I visit this place often

December 22, 2022

Horrible customer service. You have to wait 30 minutes for a drink after you ask them several times. Not to forget how it wasnt even busy and they showed customers they dont care. Me and my friends all were confused as to why they werent responding on time. Asked the server abt Chefs recommendation and he replied nothing is good here. Later we learned that he was a family member of the owner. This was shocking as he should have been very mindful of customer service. Food came after 45 mins. Lasagne was salty, Shawarma Chicken was dry and Alfredo tasted like homemade. We were very disappointed. Will never return again.

★★★★★
December 22, 2022

THE BESTTTTTT!!!!!

★★★★★
December 22, 2022

Great service. great staff, great food! So welcoming and polite. Endless variety of food options and great desserts. I would highly recommend checking out this place. Will be returning for sure.

★★★★★
December 22, 2022

I visit volcano often. The quality and consistency of their food and shisha is always fantastic. Ramzia shows great customer service and a sweet attitude to us always. Overall amazing experience everytime

December 22, 2022

I was told that it would be a 30 minute wait. My name and number was taken but I never got a call back. First and last time I m coming here. Go to Scarborough instead.

★★★★★
Local Guide
December 22, 2022

Amazing experience great shisha and extraordinary customer service

★★★★★
December 22, 2022

Great atmosphere, excellent shisha and outstanding service esp from the owner.

★★★★
Local Guide
December 22, 2022

It is a decent place; they have good food, shisha,and atmosphere to go with. Now lets talk prices... they dont have the best of prices, it is a little pricey but it is worth it for some things such as the calamari appetizer and Shawarma patter for two.

December 22, 2022

This is the worst dining experience I ve ever had. The owner was not only rude to customers but the food order was wrong as well with no effort to fix the mistakes. I will never be coming back to this establishment again

December 22, 2022

Came in with friends and family, Service was not good, dumb comments etc I see others in the reviews have gotten the same treatment lol

★★★★★
December 22, 2022

Absolutely amazing service and food quality. Severs we re very attentive and helpful. Came with family and left very satisfied.

★★★★★
December 22, 2022

Great food, good service and a comfortable and spacious dine-in.

★★
Local Guide
December 22, 2022

Our experience was a two star only because the service was horrible, no warm welcome, no follow up drinks, mistakes were made on the order, instead of cleaning up and taking back finished beer bottles and shooter glasses it was left to pile up on our table. The waitress was sitting down In the corner on her phone and drinking juice instead. Time to change the staff

★★★★★
December 22, 2022

Bomb food and amazing customer service from Ramzia

★★★★★
Local Guide
December 22, 2022

Very chill and cool environment. I was impressed with the menu they offered. Food was great. Will definitely come back!

★★★★★
Local Guide
December 22, 2022

Kids are not allowed. Good food and ambience.

★★
Local Guide
December 22, 2022

Their staff needs more training , need better music, air conditioning or ventilation system !

★★★★
Local Guide
December 22, 2022

Food: fettuccine Alfredo Shisha flavor : Guava Mint Additive: ice base, ice hose, coconut coals Went at 7 pm on a Sunday it was pretty empty but I didnt mind it no needing to shout over other people and music, the food was average price is fair and Id say its reasonable for the price. Shisha was the price of 2 meals but thats fine since on a date we split food and hooka came to around 90 kind expensive for 2 people but it was fun. Id definitely come back with a party to divide up the bill of the hooka Flavor of the guava mint was lack luster and Id definitely recommend you skip that one in my opinion. I much more prefer the blue mist out of the 2 that I had tried. They had much more flavors to try and additives to mix with. Overall I enjoyed the experience its a group setting I believe with multiple people it would be a better experience.

Local Guide
December 22, 2022

Food was atrocious. Pina colada tasted like vanilla water. The shisha and the service was decent.

★★★★★
Local Guide
December 22, 2022

My love to go place. Very tasty and fresh food. Great ambeince.

★★★★
Local Guide
December 22, 2022

Food took a long time for preparation and taste was good.

★★★★★
Local Guide
December 22, 2022

Nice food and shisha experience, definitely recommend!

December 22, 2022

No vaping inside, what a joke! Hookah allowed vaping not allowed. Wow! No sign inside saying No vaping. You can have a sign inside saying No outside food and drinks allowed but cant have sign saying No Vaping allowed and asking customers to follow the sign posted outside on a corner of the glass door saying No vaping No smoking That sign does not even reads not allowed inside, its generic sign issued by Ontario. So why hooka is allowed? Hookah is smoking too, we dont drink hooka. To make it worse, you attempted to physically threat. Heads up to all visiting, the guy is ill-mannered and arrogant on his business.

★★★★★
December 22, 2022

Honestly great place to go, the servers are so nice and the food is great :)

★★★★
Local Guide
December 22, 2022

It is a nice place to hang out for sure . Ordered the latte and it was good.

★★★★★
December 22, 2022

Great food and amazing service

★★★★★
December 22, 2022

Amazing food and good customer service

★★★★★
Local Guide
December 22, 2022

Great ambience! Amazing hookah. Great drinks. Good place to chill with friends

★★★★★
Local Guide
December 22, 2022

Really great spot, good atmosphere, good food, spacious, employees are nice & helpful. Great menu options. I recommend chicken steak!

★★
Local Guide
December 22, 2022

Decent sheesha, friendly staff - kinda ends there. Terrible place for food, low quality, ridiculously high priced for what they give you, tiny proportions where it matters (i.e. meat)...you get the feeling they are duping customers. Had the wings, chilli cheese fries, shawarma plate- eat elsewhere, then come for sheesha if you live in Durham and too lazy to drive to a better place...too bad because the place has potential

★★★★★
December 22, 2022

Great

★★★★★
December 22, 2022

Food and shisha is always consistent and great service for what you pay. Servers are always kind and check up on you every now and then to make sure it s a good experience. Server Kai had recommended me great shisha flavours and made the shisha himself to make sure I had a great first experience. Definitely will be coming back!

★★★
Local Guide
December 22, 2022

We went there for the food and hookah. We didn t go late at nights so maybe it s different. But we didn t get the beat hookah experience it was just OK. Food also was just barely ok.pizza needed more time in the oven.but owners where very nice.

Local Guide
December 22, 2022

Poor ventilation. Constant smell of armpits.

★★★★★
Local Guide
December 22, 2022

The best hookah bar around!!! And the food is awesome!!!

★★★★
Local Guide
December 22, 2022

love their staff, their service and their food. the ambiance of the place is also very nice and a fun place to relax at!

★★
Local Guide
December 22, 2022

Well I went there for take out. Ordered 3 pastas. Was informed that it would take 15 minutes. But had to wait 40. It was not a busy hour and only one table was occupied with 4 people. Wouldnt have been so bothered about the wait only if atleast my order was correct. When I checked my order after reaching back home 2 of the 3 pastas were not what I ordered. Anyways couldnt drive all the way back so had whatever it was. Price is a bit on higher side compared to the portion but sure thats for the dine in ambience. Taste is just okish not really something to try again.

★★★★★
Local Guide
December 22, 2022

Create services. The servers are so polite!

★★★★
Local Guide
December 22, 2022

Blue Mist is the way to go. The coconut charcoals go well. Good service. Good time.

★★
Local Guide
December 22, 2022

Service is slow and the owner sits around and doesnt really help the staff. Had to wait roughly 20 minutes multiple times just to get charcoal replaced. Waited just as long to be asked if I wanted something to eat or drink. They need more organized management.

★★★★★
Local Guide
December 22, 2022

Great service. Our office held an event at Volcano Cafe & Lounge. Food was delicious and service was impeccable. Would definitely going back.

★★★★
December 22, 2022

Overall I like this place my boys and I come here to enjoy the evening. The service went from 3 to 4 stars lately. Happy about that. Food please dont take ur date out there on ur first date. Maybe for relaxing smoke after couple of dates. And seating and the wall art and tvs are nice. If you looking to relax with friends and play cards or simply just chilling and chat with ur buddies awsome place.

★★★★★
Local Guide
December 22, 2022

Very nice shisha. Lots of places have harsh and wierd shishas that take a lot of work to make perfect. First time in a while I went and ahisha needed nothing and was amazing.

December 22, 2022

Everything is super overpriced and the food is bad , the owner was super disrespectful and doesn t know how to treat customers properly. Wouldn t go here again even if my life depended on it! I doubt this place will be open very long. The good reviews were most likely just family and friends of the owner/managers and employees lol

★★★★
Local Guide
December 22, 2022

Overall its a good place to chill and service is good. The shisha is decent but I ve noticed it burns out quick. We tried the kiwi paan and it wasn t that intense. The food tastes very good, however it s on the expensive side, especially the appetizers and dessert.

★★★★★
December 22, 2022

Had a amazing time, the place was so nice and the waiter Moe also played a part in ensuring me and my friends had a great time. The orange mint flavour was awesome.

★★★★
Local Guide
December 22, 2022

Good place for late night eats. Expensive, not the greatest burgers.

★★★★★
December 22, 2022

Good food delicious everything very comfortable everyone

Local Guide
December 22, 2022

Shisha quality here has really fallen over the months (1.5/10), they don t clean their shisha (you can tell by the water in the base). Customer service front desk employee (young short guy with the curly hair, Skinny moustache and walks funny, no uniform) talked to us like we were friends/high school mates? Not sure where the business etiquette is there. The atmosphere and look of the place is nice, nice paintings and TV s are great! Food quality is also great, but kind of small portions. But overall just the shisha is the main issue, besides that decent spot

★★★★★
December 22, 2022

Amazing lounge. Cozy and home vibe! Definitely a place I go back to often!

★★
Local Guide
December 22, 2021

Great food and great shisha. I found out about this place a short while ago and have now visited 4 times. Unfortunately, every time I have visit we are either left waiting to order, the waitress forgets something, or they just never decide to return and check up on us. The service here is the worst I ve ever received anywhere. I was seated today and the waitress left us for over 20 minutes before she even bothered to ask us what we d like to order. We stayed patient and ordered our desert and shisha, but in the end we were never served our shisha. We just wanted to come in for a short visit tonight and we were really looking forward to those two things. Even after we finished our desert, the waitress never came back to check up on us even though the place was not busy! We were eventually fed up and walked to the front desk to pay for our dessert. A very disappointing night. It s as if these waitresses have no training. Volcano needs to improve their service and have the waitresses check up on their customers because their is only 1 waitress here that ever bothers to return to your table... so if you get the others, good luck!

★★★
December 22, 2021

Great customer service !! Pasta wasnt bad i will give 4stars Burgers wasnt bad either Fries wasnt good feel like cooked in old oil Also the the funnel cake was ok ice cream was good but the cake wasnt good at all

★★★
Local Guide
December 22, 2021

Coffee and service was great Unfortunately the food was not good at all

★★
Local Guide
December 22, 2021

Had a meal on the patio here a couple days ago. Giving it 2 stars since the customer service was excellent and the server was so helpful. Unfortunately the food was just not good. Rice was dry, chicken was also overcooked. Ambiance in the restaurant / patio was nice but overall the food was subpar.

★★★★★
December 22, 2021

I don t have any photos to share, but the food is amazingly fresh and delicious. We ordered the Volcano Burger & Penne Rose and the meat tasted as if it just came out of the butcher store. Staff are welcoming

Local Guide
December 22, 2021

Incorrect hours of operation posted!!! Very disappointed! We tried to come yesterday night around 10:45-11 pm but unfortunately the cafe was closed. Whereas on Google it says youre open until 2am... :(

★★★★★
Local Guide
December 22, 2021

Great service

★★★★★
Local Guide
December 22, 2021

Nice place to hangout

★★★★★
Local Guide
December 22, 2021

Honestly incredible. I didnt realize ive been eating such mediocre food recently until I dined here, and I wasnt even there for shisha! Its so. good. for the prices. I had a crepe and the Rosé penne. Top notch, amazing food, take my word. 11/10.

★★
December 22, 2021

Yesterday we went to this place as we were here last week too. Last week the blonde curly hair waitress really provided a great service and was checking on us and every other customer continuously, hence we came back for the same amazing service and food. But last night the waitress with black hair ruined it all, she was really arrogant and did not provide a good service. From water to food to eveything else we had to call her and calling her was such a big task as she never looked towards customer. She would not bother to come near and ask if we need anything. As if this waitress does not know how to work in a restaurant. Note for the owner: please look into it. As yesterday you lost 7 customers because of this waitress.

December 22, 2021

Horrible customer service. You have to wait 20 minutes for a drink after you ask them several times. Not to forget how it wasnt even busy and they showed customers they dont care. Me and my friends all were confused to why they werent responding on time

★★★★
December 22, 2021

Just need to work on their shisha game a bit but otherwise I really enjoyed it and the atmosphere. Customer service was on point. Would recommend this place.

★★★★★
Local Guide
December 22, 2021

The inside of the restaurant wasnt the best but the food was great!! Everything was really tasteful, definitely give it a shot!

★★★★
December 22, 2021

Every Monday Im out with my family delivering the Durham region and we search for a good restaurant to dine in. We searched on Google and found the name of the place very interesting. We did call them to ask if they have a place for family dining as they had Shisha on the menu and they mentioned that patio is the only option and we said ok, even though it was 15degrees outside and misty. We arrived and the staff was very accommodative and she made us feel comfortable. The food menu had to be scanned on the phone and it was good. The food was really tasty. My kids loved it. The best part was the dessert. I ordered a chocolate cheesecake and it was very well presented on a big plate. And the taste was just amazing. All of us pounced on to it immediately. Small place, good food, only flaw is that inside it was completely smoked with Shisha and you got hold your breath on your way to use the washroom, if you are a non smoker. Otherwise everything else was excellent.

★★★★★
Local Guide
December 22, 2021

Italian+ Mediterranean vibes for sure at this place, loved the experience! The food menu literally has everything on it from burgers to poutine to full platters, try the mix platter it was too good The shisha was very smooth and lasted a very long time. Ive been to every shisha place in the city and this one is really up there in the rankings 10/10 experience

Local Guide
December 22, 2021

Nutella milkshake was good ! But service was horrendous never checked on once in our over an hour visit . Had to flag down multiple times and took extended periods of time to received a bottled beer and the milkshakes. Was referred to come here and had high hopes, but very disappointed oh also employees playing poker is probably not the best look for the place either .

★★★★★
Local Guide
December 22, 2021

Been here too many times, beyti is a must try

★★★★★
December 22, 2021

tasty food and high quality shisha!!

★★★
Local Guide
December 22, 2021

Too much people

★★★★★
December 22, 2020

Great customer service, really good shisha and food. Will definitely be coming back. :)

★★★★★
December 22, 2020

Best shisha spot in townnn hands down

★★★★★
December 22, 2020

Best shisha spot I ve been to. Food was great and tasty, and the service was even better. Would definitely recommend if you re looking for a shisha spot!

★★★★★
December 22, 2020

I had an amazing experience at Volcano! Highly recommend the food and shisha. The service was prompt and our server Noora was a pleasure to deal with. Will definitely be revisiting!

★★★★★
Local Guide
December 22, 2020

Really great food! We got the veggie pizza, the chicken alla grill, and the volcano burger. Service was great as well.

★★★★★
Local Guide
December 22, 2020

Great atmosphere, amazing food and shisha. Will come back for sure

★★★★★
Local Guide
December 22, 2020

Had a very favorable visit. Food, service, and ambience was on point. Love that we have a spacious place right in our community.

★★★★★
December 22, 2020

Khursand is the best server in the whole wide world. If you come in make sure to ask for her.

★★★★★
December 22, 2020

This was my first time here. Had a great experience very good hospitality. The food was amazing. Everyone treated me very nicely. Clean and nice area.

★★★★★
December 22, 2020

This shisha place is what Durham needed. Amazing shisha that puffs clouds and doesn t burn out after an hour, literally everything on the menu is fantastic especially the deserts and the amazing service you get. My server who I believe name was Kai had a vast knowledge in making flavours and made me the most amazing shisha mix and had the type of attitude and service that makes me want to come back. The place is truly a Gem in Durham and I highly suggest you only go here for a shisha experience.

★★★★★
Local Guide
December 22, 2020

Good overall. Really like the desserts here

★★★★★
Local Guide
December 22, 2020

Great place, great sheesha and great food. The beautiful girl who is also the owner of the place, is perfect in customer service and customer understanding. She understands the needs of the customer and provide superb service. She recomended me her favourite coconut mint flavour that i liked alot. Visiting this place every saturday from past 3 months. Highly recomended !

★★★★★
Local Guide
December 22, 2020

Amazing Shisha! I tried the white hot chocolate - it was perfect & not too sweet.

★★★★★
Local Guide
December 22, 2020

Simply Amazing...

★★★★
Local Guide
December 22, 2020

The shisha is the best shisha I ever had, it s so smooth and fluffy-like lol really like the coconut mix. You can t find better customer service than from these guys, if they make a mistake they will go above and beyond to make it up to you. Love love love The only thing I would like for them to do is to play more Arabic music but other than that it s a wonderful place.

★★★★★
Local Guide
December 22, 2020

Good place to chill out

★★★★★
Local Guide
December 22, 2020

Went to the Volcano Cafe & Lounge early last week with a coworker on a weeknight. It was both of our 1st time there. Inside was spacious and nice colour scheme. There was a wait list to sit indoors because of Covid Restrictions, as only 10 people permitted to sit indoors. They had a 1 hour sitting time limit to sit indoors, I personally wouldn t sit at any shisha lounge for just an 1 hour. The average sitting time limit for Shisha Lounges in non-lockdown Regions all over GTA is 1.5 hours. 1 hour isn t really much time. There was no sitting time limit for patio. We decided to sit outside, in an enclosed patio tent (part of it was open). A stand up heater was set up for us, right beside our table. The veggie pizza was awesome. The servers were friendly and gave great customer service. Will come again when Covid restrictions eases. Would like to try their other food items and other shisha flavours. Thanks Volcano! :)