1097 Kingston Rd Unit# 2, Pickering, ON L1V 1B5, Canada
The best shawarma restaurant in Pickering, serving you halal food, original shawarma chicken, and veal & lamb that will take you on a trip to the Middle East with every bite. Slowly introducing fusion items such as authentic Syrian chicken shawarma poutine, Falafel, and Kabab, we are incorporating other cultures into our menu to cater to all taste buds.
Stopped in to get a shawarma. The restaurant was very spacious and clean, and the staff was extremely friendly. But most importantly, the shawarma was probably one of the best I've ever had. I will definitely be coming by again next time I'm in Pickering.
After a game of pickleball nearby, we stopped by Shawarma Royale for a quick bite. The place has a cozy yet spacious vibe, and I appreciated the open counter where you can see your food being prepared—it adds a nice touch of transparency. We were lucky enough to meet the owner, who personally helped with our order since the cashier was busy assisting a family. The service was absolutely fantastic, making the visit even more enjoyable. We went with the Queen Chicken Wrap Lunch Special, and it did not disappoint! The wrap was packed with flavour—filling, savoury, and so tasty that I was tempted to go back for seconds. The care and skill the owner put into preparing it really stood out. Overall, Shawarma Royale is a great spot to satisfy your shawarma cravings. Highly recommended!
One of the best places to grab a shawarma, the king deal comes packed the my man in there is the nicest most welcoming person in the world. Always takes care of my plate.
I always order a Falafel wrap and a side of rice. I visit this location 2-3 times a week. The food is always amazing and fresh. The 2 gentlemen are extremely welcoming and friendly. Yes the food is great but its the staff that makes each visit awesome. Thanks guys for the service and making me feel like family. See you at lunch. Many blessings!
“I had a fantastic dining experience, thanks to the incredibly friendly staff , From the moment I walked in, I was greeted with warm smiles and made to feel welcome. The waitstaff was attentive without being overbearing, offering great recommendations and checking in at just the right moments. They were patient, approachable, and made sure that everything was perfect throughout the meal. Their positive energy really enhanced the overall atmosphere, making it a delightful place to dine. I can’t wait to return!”
Probably my favorite Shawarma in Pickering so far. It is not the fastest to order, but I think it’s because they make everything as it comes in. The meat was tender, juicy, and well cooked. And unlike a lot of places, they don’t fry it on the grill in a massive steaming batch, which is awesome! The pomegranate molasses are a nice touch. The falafel we got was well seasoned and cooked to order from a refrigerated mix, which was great to see. The only mistake, and I blame no one but myself, is getting onion rings. They were six onion rings for $3.50 which isn’t a super great price and they were just pretty standard onion rings.
Best Shawarma in Town - Exceptional Service! I recently visited Shawarma Royale in Pickering, and I have to say, it was an outstanding experience! Malik, who took my order, was incredibly genuine and attentive. He took care of every detail of my order and went above and beyond my expectations. The shawarma was absolutely delicious and perfectly cooked just as I requested. From the moment I walked in, I received top-notch service. The level of professionalism and attention to detail was exceptional, and the taste of the shawarma was out of this world. If you're looking for the best shawarma in town, Shawarma Royale is the place to go. I highly recommend it and will definitely be returning!
The food was AMAZING!!! Have tried other locations but this one, the best so far. The staff were really patient and friendly. The store, clean with plenty of seating so bring a friend or your family and come check out this location. Got a Queen beef and lamb wrap as well as a Royal mix wrap. Was made to perfection. The wrap was the perfect amount of crisp with such juicy and flavourful meat. And they didn’t disappoint with packing it - were very generous with the meat, toppings as well as sauces. Definitely coming back for more 😊
More than just a restaurant. Uncle Akbar takes care of you like family. For sure recommend this everyone doesn t matter the culture, this place will leave you full and satisfied!
Best tasting shawarma ever. Very clean establishment and friendly staff.
The best and cleanest shawarma store in the town Taste and cooked to perfection. Well done Akbar Jan and the team. Food
King chicken Wrap ( Extra meat ) was delicious , fresh and hot . The coleslaw high quality, must try . Food
As soon as we stepped into the restaurant, we knew we had made a good choice. The food smelled so good. We enjoyed our meal so much. Later that day, my child was reminiscing about the food and pretending to eat it again. Lol. We will be back, InshaAllah.
The service is very great , sweet lady and professional chef. The food was very delicious, fresh ingredients, the food is always served hot . I highly recommend . You will enjoy
Very beautiful interior and great service. The food is ok - does not taste like authentic shawarma though.
Great quality and big portions of food for a fair price. Service was great, the gentlemen in the front always greet you with a smile. The restaurant is big to bring the whole family I love it here
Ok place nothing special, food was average, , place was feezing , AC at full blast in winter , asked to turn it off and staff didnt know how then said it cant be turned off. Overall disappointed
Always consistent
Pretty yummy shawarma spot in Durham.
Everything is good
The chef was very good, the food was amazing thank you!
Thank you very much for the delicious food. Every think was prepared at the highest level, A special thanks to Chef Hassan for his kind smile and took great care of us. We will definitely come back.
The food was so delicious today. I would like to thank the chef today because the food was on time and he was so kind in dealing with us.
Amazing shawarma, very friendly staff!
Great service, they put effort into making sure every order is to a high standard. Definitely will become a returning customer.
My family really enjoyed the shawarma especially the chicken with lots of garlic sauce.even though it takes forever to get the food ,but it s worth the wait .
We went there because we were heading east and they were on the way. I personally wasnt too excited because I thought it was a restaurant chain (I dont do shawaarma chain restaurants- you guys know what Im talking about). It was just before closing, so we expected the last dry up pieces of chicken and wilted salad. What they gave us, right before closing, was the most succulent chicken, the crispest, freshest salad, veggies and coleslaw, as if they just opened, not about to close. And on top of that, the food was absolutely delicious! I had to call them to let them know. Thank you both for the great service and exceptional meal! We will be back for sure! Excellent shawaarma in Pickering! Vegetarian options: Yes Parking: Enough Kid-friendliness: Yes Wheelchair accessibility: Yes
Very good shawarma, the closet to Syrian Shawrma in GTA. The staff is very nice too I have tried a few branches and this one is GREAT Food
I was there for the first time. It was too good. The perfect atmosphere as well as the service, the cuisine there is nothing to say. I invite you to go guys, especially Shawarma lovers
Delicious
Paid $36 for 2 shawarmas and waited 50mins after ordering..... Came during a rush of 10 ppl and understandable, you need some time but almost an hour is crazy - should hire some waiters at that point. They ran out of chicken and placed a new stack to cook but witnessed the employee cutting pieces of chicken that clearly wasnt ready (pink under cuts..praying for those ppls stomachs) due to pressure of lines. The food itself tastes like you could make it at home - should be your last place to go for food, spend the extra time and take a drive to Shelbys or even Osmows....
Food was fantastic. Brothers running this restaurant are amazing, really nice and friendly. Thank you, my family and I will be back :)
Just got a shawarma from here and there was barely any chicken in it . I won t return .
Probably the best shawarma i have had in gta. Nothing is close to this. Their chicken is juicy the shawarma is saucy. Come here this place is unbeatable.
Amazing food and great customer service. This location has a great dining area as well.
Super awsome food and service. They always help me when my family get hungry at 10 45 pm. They always serve fresh food no matter what time, and i always see smile on them face
The people who work here are so fantastic and its a great restaurant
Food was very fresh and tasted really good. The staff are really friendly and would definitely recommend coming here to eat.
Tried chucken shawarma which was freshly cooked by Akbar Khan. Amzing food and wonderful service. Akbar khan was so sweet and friendly with amazing customer service.
Probably the best shawarma Ive had in a long time. The mix wrap with all the toppings especially the pomegranate molasses was so good I had to walk right back in for a second one.
Always best !!!!
If you re in Pickering and craving some seriously amazing shawarma, you ve got to check out Shawarma Royale. This place is an absolute gem. From the moment you walk in, the friendly staff make you feel right at home with their warm and welcoming vibe. The meat is always tender and packed with flavour, and the wraps are loaded with fresh veggies and their signature sauces. Always hits the spot. Hands down the best shawarma in the Durham region.
Please move to Brooklin, even Whitby
Good food, friendly staff and clean environment. Certainly to go place
Tasty and quality shawarma
This place is kind of a mixed bag. The shawarma is good in terms of flavour. But if you are used to the tight wraps at Shelbys and Tahinis, then this seems kind of messy. The guy working here was really nice, I am just not sure if I would chose it over the other places on the reg.
Mashallah shawarma taste is so good
Ordered a king shawarma but the wrap size was small. Also the wrap tasted a bit fried instead of roasted and the shawarma was tastless
The food was so delicious and tasty and the service was so wonderful and with the best prices I inspire all the people to give it a try
Fresh food, good price and portion, friendly staff with good customer service, clean and pleasant area.
The food is always amazing and the staff is super friendly!! Will always come back to this place and always recommend it.
Restaurant is clean and bright. The staff, which I suspect are the owners, were polite and very helpful, even made a custom chicken wrap to accommodate my elderly mother s bland taste buds. I ordered and enjoyed a hot/spicy king-sized beef & lamb wrap it was delicious! I was thrilled that they were open until 11pm because finding a nice dinner at that late hour usually impossible but not so now, Shawarma Royale is a wonderful addition (ok, improvement) to the late night food offerings! (I m happy that I no longer have to resort to eating only pizza or Chinese food). Parking: This shop is located in a plaza so there is plenty of (free) parking available for any size vehicle. Wheelchair accessibility: Chairs can be removed to accommodate a wheelchair(s) at the dining table.
Amazing food and a nice spacious place
Always fresh and good quality food. Quick and friendly customer service.
Clean and fresh. Friendly people and a damn delicious chicken Shawarma. Spiced really well, amazing bread and quality ingredients. Just passing through but Id stop here again. Well done.
My favourite go to place when I want shawarma. Food is always fresh. Mr. Akbar always show me great customer service. Whenever you order from here they always bless you a lil extra. Definitely worth the money. 3 year returning customer.
The best shawarma in the Durham region! The warm hospitable staff just takes it one step higher!
Really nice interior and great people working here.
Great tasting food
I expected what a lot of shwarma places give - over fried falafel and chicken, messy soggy veggies. But the salads were crisp and delicious, the falafel and chicken shwarma were delicious, and the place was spotless even after 8pm. The service was so friendly and welcoming. Highly reccomend. I had the falafel salad and my friend loved her chicken shwarma salad
One of the best Shawarmas I ve ever had! Everything is made from scratch, highly recommended!
Great food and amazing service. Owners show their passion.
Food was really good. If you are into this type of cuisine you will enjoy it.
Food was solid here. Got the queen wrap and it was so good and crispy. Will definitely be back!
We just got 2 shawarmas and they not only tasted very bad but they were extremely soggy, the filling was falling apart. I would not buy again, I was hoping to get a good shawarma for my dinner.
Had a wrap and the flavour was on point and the ingredients are fresh. I ve only been once but now I m about to try the whole menu.
The best authentic shawrma in town.
Was worth the wait time. the presentation is beautiful and generous and I really loved that they gave hot sauce at the side! Friendly staff too. I m not from Pickering but if I do pass by I ll be sure to stop here. In the picture: chicken on rice
Excessive long wait time for pickup... Under staffed and was told it will take 2 more mins, ended up taking 15. :(
Food was meh. I got a queen chicken shawarma, took 15 minutes for the two guys to make it, there were 2 other people who had ordered before I did which means it was slow service. The wrap was just meh first if you re going to put the price of a chicken wrap for $13 then maybe put some chicken in it yeah? There was on a guesstimate about maybe 8-10 small tiny shreds of chicken in a wrap that s about a foot long. There was mostly veggies and wayyy way too much sauce. The wrap tasted like they buttered it then grilled it which I didn t like because the wrap then had a butter taste to it I felt a little ripped off to be honest, there was very little meat and the wrap looked like it was ran over by a car, that s how flat it was probably from not putting much toppings in the wrap then pressing the wrap down on the grill. I came here because I was in the area and didn t know it well but i don t think I d come back and order here again. The guys who worked there were nice. Washrooms were both flooded word to the manager, don t be so damn stingy with the meat topping, if you re going to be stingy don t call it a chicken shawarma wrap.
Everything was perfect until I got to the washroom
It taste very good and I definitely recommend it
The best shawarma place in the GTA.
Best authentic Syrian Shawarma. Always fresh and consistent in quality. We always order the shawarma family platter and it never disappointed us. The chicken shawarma is out of this world along with their spices and garlic sauce. Highly recommended!! Food
Very nicely made Shawarma , grilled to perfection. Flavours of Arab world came alive,
Shawarma and fries how can you go wrong ?
Best shawarma near Toronto
Very clean restaurant run by very good people with delicious test
We ordered falafel wrap, and lamb+beef wrap around two weeks ago - and loved the food. So we ordered again and it was absolutely unplayable. The meat was no fully cooked, and falafel wraps were totally bland. Very inconsistent.
Went to pick up my chicken family platter yesterday and fell down immediately after entering through the door. Two kind men who were also customers came to help me up and offered me water and a seat. After gathering my stuff which fell on the floor, I went to the cashier to pick up my order. Told him his floors are slippery and theres a trip at the entrance which is dangerous and which resulted in my fall. They just said really, you fell down? just now? and went on the explain that the extra step under the entrance is to keep the rats out. Didnt seem remorseful at all. I paid for my order and drove back. Still in pain today. Needless to say Im never going there again. Also my hubby is so mad he wants to sue.
I had a worst service . Very long wait and rude response.
Extremely busy but it s expected during the Ramadan rush. The food was still amazing! Want to give a big thumbs up to the guys working there and also a sorry for the people who were being annoying and rude. Keep up the good work!
Best shawarma I have ever had! I was blown away by how tasty and flavourful the meat was. The restaurant was busy but it was expected as it was Ramadan - pretty sure the employees were fasting too and they still did an impeccable job. Will definitely be back.
The fresh saj bread shawarma was awesome. So delicious, flavourful, crisp and felt healthy. Service is great too, quick and polite. Must try!
The food was amazing!! The best shawarma I ever had. The customer service here was amazing as well.
Amazing food!! Got a king shawarma with their house sauce, everything on it it was the best shawarma I ve had in a long time. Completely different than the typical wrap that you can find anywhere. Their house sauce was so good. Freshest meat I ve tasted!! This place is for shawarma lovers who want an elevated experience. The sweetest owner and amazing service as well. These kind of food establishments are rare to come by. Check it out!!!
Best shawarma ever i had in shawarma royal pickering, excellent service excellent food super clean best owner Food
Great Place
We just had dinner there, we had chicken shawarma wraps and they were delicious. Great service. We ll be back for sure.
The BEST SHAWARMA IN THE TOWN ! Best ambience and super welcoming host ! Akbar is so customer centric and makes you feel right at home !! Best shawarma experience . Highly recommended and definitely worth coming back for more and more .
Best shawarma s to try. Incredibly amazing taste. Love, ordering platters all the time!! Food
Had the queen chicken shawarma and shawarma dinner. Food and service was great.
Excellent
Ate there twice and delicious Shawarma. Nice staff who greet you when you walk in and thank you when leaving.
Worse shwarama place ever asked for beef lamb shwarama went home opened it was chicken, barely any chicken and salad in it, all sauce and white unhealthy white bread, also over priced, place not worth it, guys are scam.
Thought I would try this place out on a whim as I m a regular at Osmows Shawarma. Unfortunately, I did not find the food here to be of good value. The shawarma practically had no ingredients inside. The only redeeming quality was the wrap itself - the bread was quite tasty. But I felt ripped off paying so much for so little. I wouldn t return to this franchise or recommend to others. I ll stick with Osmows Shawarma for now.
The food is good and tasty, but a bit pricy
The food is so delicious.
The food is worth the wait! Always fresh and delicious, call and order ahead for pickup. This is the second time Ive ordered family platters and it was a hit with everyone at the office.
Food is very tasty. Amongst the best wraps weve had in the Pickering area. Fries are especially tasty. Deep fried and crunchy and flavoured with a mild seasoning that is just right. Be aware that its relatively pricy. Queen Shawarma, King Shawarma, King fries and 2 pops will cost you more than $40 which is about on par with the cost of fast food these days
Best shawarma in the whole country and best customer service, if you ain t coming here you just have bad taste!
My husband bought the king chicken wrap in a thin roti! Pricey but worth every penny! Seriously another shawarma wrap that s really good It was very saucy and seasoning on point with the crispy wrap it was so good! Highly recommend trying this place out!
They make the best shawarma in the city, it s really really good! Definitely try their chicken wrap. What s funny though, is their chairs keeps toppling over, you will see what I mean.
Great place! The owner is very nice and treats you as family. This is hard to come by these days. The food is great! I don t have any complaints!
What elevated packaging for takeout shawarma! I was pleasantly surprised. Not only is the packaging luxe but so is the food! The kebab is delicious, would highly recommend! We got the shawarma platter as well and found portions to be very generous. The meats are nice and juicy and wraps are not too dry. Would not hesitate to order from Shawarma Royale again.
It was the best shawarma i have ever eaten in Canada.
Poor quality of food. Service is terrible too.
We went to Pickering Branch, it was super clean, people working very friendly which made our waiting time very pleasant. Food was excellent. Will visit again
I tried this place first time today and have to say its one if the best shawarma I had in a long time. The staff was extremely friendly and polite. The restaurant was immaculate and super clean. Akbar prepared the shawarma for us and did a great job.I highly recommended this place for people who like Mediterranean cuisine. Parking: Lots of free parking in the plaza.
Awesome taste,,,!!
Halal and tasty food. They have different way to making shawarma which is good for change. Recommend.
Excellent food and even better service. The restaurant is kept exceptionally clean. What impressed me the most were the staff. Such caring and empathetic service makes this a must return for me! Wheelchair accessibility: It is wheelchair accessible
I stopped in for a shawarma wrap because I was curious about this place. Ive eaten a lot of shawarma. I enjoy the comingling of the flavors of alllllll the toppings. I normally go a little extra on the garlic sauce and hot sauce as well. In this place, they do things a little differently in my opinion. They have a very short menu of toppings and sauces on a paper by the cash. I ordered all the toppings (lettuce, onion, tomato, tunips) and garlic and hot sauce. Waited 5-10 minutes and took my order out. The chicken is seasoned with garam masala, its delicious chicken, but not what I was expecting or wanting in a shawarma. It didnt blend with the other flavors so well. The serving was ok, not generous with the toppings or sauces. And you cant see them making it to ask for it the way you like it.... but it was enough for lunch. I am sad to report i wasnt impressed with this menu item. However, the restaurant was clean, the cashier very friendly and inviting. Id go back, but not for the shawarma - Id try something new here and stick to my regular shawarma spots for a tasty wrap or platter.
Order today around 3:30pm on phone . Deal for Wednesday queen shawarma but when ready to pay the gentlemen said that you didn t mentioned lunch deal so you have to pay full. I mentioned on phone I need Wednesday deal. I was in rush due to pick up kids from school otherwise I would perfer to cancel the order and go somewhere else. Paid over $30 for 2 shawarma and fries. Very disappointed
Friendly hosts, nice place with plenty of room. Great shawarma
Large clean establishment. Friendly staff. Will be back. Great job. Food
We went to the pickering location for dine in with our 2 years old baby.It was so cold inside.May be the employees are working near the grill thats why they dont feel the necessity of turning the heating on, but they should think about customers too We ordered chicken shwarma on the rice.The food was average.Rice was too oily and not properly cooked.The chicken was hard too,not soft and juicy. The staffs were amazing. Their service and behavior was nice. The restaurant was very neat and clean too. Kid-friendliness: No
By far my worst shawarma experience in my life yesterday. I asked for tomatoes, onions, lettuce, turnip can someone spot all those items in the picture cause I couldn t. The guy doing the wraps hates his job and has a terrible attitude. Chicken was cold. Do the franchise a favour and shut this location down. Waste of $13
I get to the restaurant I wait more than five min no one asked
Food is delicious but slow service
BEST SHAWARMA IN DURHAM - MAYBE IN ALL OF GTA
The shawarma here is amazing! Super clean place, friendly staff and delicious food, I want to try everything on the menu. Give it a try, you can thank me later
Very mediocre and tasteless shawarma. The bread is also very bland and the entire wrap just tastes of sauce. However, it s still better than osmows.
Portions are a bit small for the price. Taste is good, especially the falafel wrap
Horrible sense of running a restaurant, I ordered the filial wrap from the vegetarian section. Being a pure veg I had to ask them to change their gloves that was constantly touching various meats before making my wrap. This should have been common knowledge They did change the gloves but then they continued and put the wrap on the same grill with all the meat wraps. I felt horrible, and could not even taking a bite of food covered with meat fat, so I ended up throwing the entire wrap. Absolute disrespect to vegetarians
Eat here once a week. Great value for the amount of food you receive. Staff always pleasant and welcoming.
Dietary restrictions: Halal Food
Always a fantastic experience.
Absolutely DELICIOUS food and their super friendly staff make this location five stars!
Amazing shawarma wraps, always incredible customer service!
Very delicious shawarma Guys are very nice and respectful. Keep up the good work guys ..
Newly opened in Pickering Area. Very spacious, has big windows and the restaurant looks neat and clean. The chef was very friendly, and he gave us exactly how we wanted the shawarma. I have been to other shawarma royal franchises in GTA and this is is really good. I got the King Shawarma Meal and chicken was cooked to perfection and the wrap was crunchy yet soft. The lady at the counter was also very patient and nice. Definitely coming back here again!
One of the best shawarma spots in Pickering!
Great meals, good size portions for the price. Lunch can be busy, and it may take 10 minutes to recieve order. Best to call ahead for lunch
-Tasty shawarma. Crispy wrap. -Floor was sticky. Appears to be not well mopped. Food
very crunchy and crispy shawarma I ever had
The food was amazing. Chicken was well flavoured, highly recommend. Only recommendation is when preparing the family platter if the restaurant could seal the box for delivery.
This is easily my new favourite restaurant in the Scarborough area! I have never written a review before for a restaurant but my expirience was so good I just had to. The food was spectacular, easily the best shawarma I ever had, the service was straight to the point, and the owner was very nice to talk to. Will definately be frequenting this place for the rest of my life! /10 would reccomend.
Family platter is small and overpriced. No salad, rice, humus tabouli and that great white oil lemon spread were included. I suspect most places in Toronto are like this. In Ottawa there is TWICE AS MUCH FOOD and twice as many things for same price. In ottawa shawarmas taste authentic Lebanese or Arabic. Here not. :-( Probably, not for sure, higher tip amount was auto added not withstanding I chose a lower amount. They Spoke neither good English nor Arabic.
The food here is amazing. One thing I love about it is the platter. With a platter the shawarma is cut into pieces. One thing I love about the platter is no wasting food. Thats why the name it self is SHAWARMA ROYALE!!! :)
The BEST shawarma place in Pickering! The staff are so nice, and the food is absolutely delicious!
Not satisfied with the Mix platter that I received from shawarma Royale. First of all, I preordered my mix platter at 11:30am to be picked up for 9:30pm. When I arrived at 9:30pm, the man making the shawarmas advised that it will take 5-6minutes to complete my order. At 9:50pm, I received my order I asked the lady behind the counter to confirm my order that I placed initially with half chicken and half kabob wrap. She confirmed yes twice. The minute I opened my platter it was beef wrap instead of a Kebob wrap. Prior to leaving the store the man tried apologizing, by than it s too late. Word to the wise when you forget to make an order you should apologize for your error to the customer right away and not wait until after you receive your platter and forget to make the order to your specification. I normally do not write reviews, but for the money you pay for this platter and the level of service you receive, It should go hand in hand. please make sure to take care of your customers and offer some incentives for your error it s just good customer service..
One of the best shawarma s in Durham region. Amazing taste, reminds me of proper middle eastern flavour. Staff is very friendly. The ambience beats some of the leading 5 star luxurious joints. I will be visiting more for sure and recommend this without doubt. On the hind side, the size of their wraps or meals are half of the regular shawarma s given by competitors. I would love to see more quantity or even see a super king size wraps. I had to take 2 wraps to fulfill my hunger, which felt a bit pricy for shawarma.
Always delicious food and amazing service!
Had the shawarma here many times and I must say they have maintained the taste. The chef personally asked for our feedback. The food portion is generous.
Vegetarian options: Falafel Food
Awesome all around
The best shawarma Ive ever had! The meat is so flavourful, and the Prince wrap uses Markouk bread instead of Pita, so its excellent for those who dont like a lot of bread/carbs. Bonus - the owner is genuinely so nice, hes a person/business I want to support
Wheelchair accessibility: Not existent. No ramp. A big step to enter/exit. Just wanted to mention because I heard the owner is a nice person so if he would consider opting for a wheelchair accessible entrance. Food
Tried Chicken royal King Shawarma wrap it was amazing.
Delicious food and very accommodating staff with excellent service
Waited like an hour for my pickup order. The restaurant is understaffed. Food was alright.
Very spacious, has big windows and the restaurant looks neat and clean. The chef was very friendly, and he gave us exactly how we wanted the shawarma.
The worst customer service Ive ever experienced. I ordered 2 plates. One chicken one beef. One with fries One with rice. Both came with rice. I took one back and said no I ordered one with fries. How hard is it to follow instructions on the slip? Or maybe get someone who can speak English behind the counter...
The King Shawarma was extremely disappointing and really nothing special to it. You would think for the price and the added word king it would be bigger than normal. Its infact just a regular sized overpriced mediocre shawarma that barely had any meat in it.
Simply Wow.. try it once and you ll surely fall in love. Out of the world taste, very well done and served with warmth and love. Big shout out to the chef Akbar for brining this to Pickering. Love it.
Great food and customer service however portions are too small
Chicken shawarma wrap very good. I like the bread they use.
Customer service is non existent here. EXTREMELY OVERPRICED!! The cook was wearing very dirty clothes that exposed his neck and back hair a ton. I can only imagine how many times people must ve found hair in their food, guess I got lucky. I hope they put some money into buying their employees shirts, surely they have enough with how renovated this place was. Shawarma was below average. Nothing crazy. Im not coming back here unfortunately
Love this location! I have been here many times. The shawarma plates and wraps here are amazing. However, I d say the wraps here are my favourite. Perfect amount of fillings and sauce. Plus the bread they use for the wrap is so good! All the workers are very nice and friendly. They go above and beyond. One of the times I went they accidentally put hot sauce on mine. They were very nice about the mistake and quickly remade it for me no problem. This location is my go to to shawarma spot! Definitely try the coleslaw here as well!
Pickering location- friendly staff, clean restaurant, food looks fresh. I ordered the the Chicken Shawarma with everything aside from pomegranate molasses. Unfortunately it was flavourless, greasy and toppings minimal.
Sorry to post such review but I did not enjoy the food at all! They let go to all the professional men who used to work there and hired females only. Their employees did not know how to wrap the shawarma without adding pita bread (which I do not prefer) but I didn t mind it. I ordered two meals and happened to find tiny black hair to two shawarmas in the same box. Their recipe is different now and if they didn t add hot sauce to the chicken, it wouldn t taste fair.
The hijabi at the front was very rude, no customer service skills what s so ever. The cook was in dirty clothes and sweatpants, and you could see his joe boxers, 2 shawarmas and a coke $36.
Food is great, owner is very nice and friendly. Service can be a bit better as they get my order wrong sometimes but they are always willing to help and correct it Food
Perfectly toasted and lots of flavour.
Excellent experience!
Great service
First time visiting a great restaurant and if you want yummy shawarma on your way you must visit this place. The owner is friendly and very welcoming. Food
An exceptional excellent service and amazingly great food quality. I was trying to help my wife walk slowly towards the door as she was just discharged from hospital, to my pleasant surprise, the gentleman left his kitchen and came running to open the door for us He touched my heart and then the quality of food too was amazingly great. I would give them 7 stars if possible .
The food is second to none in Pickering for what they serve. Yes it is pricier than other places but the quality and the staff make it worth the difference. The guy who seems to me to be the owner is a delight and super personable. He makes me feel like family and is obviously a kind soul. Cannot recommend enough.
Very good
Friendly staff and the food is sooooo good. Highly recommend. Happy customer. See you soon. Parking: No problem.
Gulnaz gave my nephew fries as a gift. Amazing service and amazing food.
Shif Hassan is the best boss who doing the shawarma in this place it was so dilicus and good.
Went here with my family. Had a takeout. Food was amazing. Very good portions. Will def visit again.
I have ordered before take out via Skip but first time coming in to order to take away. The Falafel wrap here slaps hard, cooked perfectly! The restaurant itself is spotless and immaculate. Definitely will be back again soon. Service was very fast as well. Update - No matter the time of day you order this location prepares your food with all the love and make you feel at home. Thank you to the team at Pickering Shawarma Royale. Your falafel wrap is still my all time favorite!!!
Excellent quality Felafel wraps, delicious bread, very friendly staff. One of my favourite places to get lunch on weekends in Pickering.
I was really excited to try this place as it recently opened up in my area, but the slow service was really disappointing. I was out running some errands on the Saturday afternoon and decided to stop by here to get a shawarma wrap for lunch. Usually, when ordered from a fast casual restaurant, the orders are made within a pretty fast window of time, but here the time it took from me to order and actually receive my food was more than 20min for one single wrap. I decided to go with the Queen Chicken Wrap, which is a bit smaller than the King Wrap, but a bit larger than the Prince Chicken Wrap. The wrap was pretty good, but the options they had for toppings wasnt much, so I was slightly disappointed. Overall, the staff were kind and tried their best, but based on the food and slow service, I dont think I will be back. Something to note, is that this style of shawarma is Syrian style which means they use a different type of pita bread and add pomegranate molasses to their dishes.
Absolutely amazing food and service. definitely recommended. One of the best if not the only Best shawarma in the area.
Always kind, welcoming staff, a clean, charming restaurant, and delicious food!
Halal Certificate on window!! Pita bread toasty and different!! Food was delicious! Place clean!!!
We ordered family platters (chicken shawarma and falafel wraps) for our daughters birthday party. The food was amazing! All our guests raved about the wraps. The service was also great. Highly recommend and we will definitely be ordering from here again!
Not bad. They need a better workflow, more similar to other Shawarma restaurants. The chicken was tasty. Falafel is below average. The sauces are good, but they need to give you much more than is in those small 1oz containers.
Incredible service and food was so delicious. It was really nice that they asked after how my meal was. Such a loving, friendly energy plus the environment is super clean. Portion size for the Queen Beef and Lamb Wrap was bigger than I expected, which was awesome. Great price value. I love what they also did with the wrap. So crisp! Perfect texture. Ive never had it like that before. Really nice touch. Thank you for such a great experience. I was really craving shawarma haha!
No smile or greet of the staff. Average service quality