19800 Lougheed Hwy. #390, Pitt Meadows, BC V3Y 2W1, Canada
Voted Best Burgers in Ridge/Meadows
Popped in for a quick burger and got exactly that. Took only a couple of minutes for a good veggie burger. I can't speak to how their beef is, but I was very satisfied with what I ordered.
They closed at 8:00 pm one night, I went there at 7:35 PM and they wouldn’t let me in .. said they were closed and just shooed me away.
This place always deliver great , fresh and tasty burgers 🍔 I don’t know why there isn’t a line up outside the door all the way to superstore!!!!
I ordered this burger with only tomato mayo and onions , they put a tomato with the core still in it on the burger , they put ketchup mustard and lettuce. I called and explained they didn’t make my burger like I had ordered. They didn’t even offer to make me a new one, I threw it out as I don’t like these toppings waste of money with terrible customer service
We were greeted as we walked in the door and again as we ordered. Our burgers came quickly and were well presented. My son had the two pattied Canuck. I had the Frank. It was delicious. It was also the hottest temperature I've ever had a burger. I eat a little slow, so it was still very warm on my last bite. This was our first visit to this location. Probably one of the better burgers I've had, in a long history of eating burgers. Friendly service and the place was clean.
I haven't seen this place full yet, but they surely know how to make their burgers! They keep their food quality at high standards. Those patties were plump and juicy. Cooked all the way through. A bite got me so much juice from the meat. Lettuce was fresh and well stacked. I would come here for some high quality burger over any other fancy restaurant who charges $20 with lower quality. By far my favorite go-to place when I crave for good quality burger. Forgot to take picture because I was busy digging in...🫢 🍔🍔🍔🍟🥤
Wiped down our table ourself, hallway to rest room looks like its not seen a washcloth in a min. Seems they only had 2 people working today. Was excited by the menu photo - didn't live up to the picture. The egg was overdone and rubbery sat on the bottom of the bun. So no egg yolk breaking over my patty. The onions were maybe 5 or 6 small strips very overdone /dehydrated - not caramelized like I thought they'd be. Meat was gray throughout, not seasoned and tasted like it had been frozen. Daughter said her burger had no flavor / tasted like chicken nuggets. Fries had not been seasoned and of course they have no salt or pepper at the table. For 1 meal (pawer and fries + fountain drink) 1 burger and 1 strawberry shake we paid $39 We ate our meal and thanked the staff but what a weird burger experience. Defs doesn't live up to their self proclaimed burger of the year comments. If you're driving and hungry for a burger, Fatburger isn't far. And offers a never frozen smash burger that is far better. And the price points about the same for more food.
Decided to try this location out and for $20 you get a bacon, fried onion cheese burger with yam fries and a drink. The burger wasn’t juicy as it should be for this price point and thought there should have been more patty as well. Overall it tasted alright. The establishment was clean and the service was good. Would I go back? Maybe to try another intel on the menu but would not order the same as before. M8TRIX5 Rating scale Atmosphere/Ambiance👍👍👍👍 Cleanliness👍👍👍👍 Service👍👍👍👍👍 Food👍👍👍👍
Great people serving great food! Favourite go to place for lunch in Pitt Meadows!
The service at this place is excellent! The staff is polite and attentive, going above and beyond to provide a wonderful eating experience Really recommended this place if you want to eat fresh food! Food
Maybe the best burger in town? So fresh! Plus the friendliest staff for sure. They genuinely seem to both like and appreciate their customers. Fast service also.
The man behind the counter was wonderful and the food was good. He was kind and asked the customers how their meal was. Food
Canuck burger seriously flavorful and cooked to perfection. Amazing fries as well. Super friendly staff gives this place the trifecta of awesomeness. Bravo
The customer service here is phenomenal! The food is always amazing and it s a really nice place to sit down and eat. They keep the place very clean. Thank you for the amazing food and service!
They have really good burgers. So filling you wont leave hungry. Kid-friendliness: It is a family friendly place for kids Food : 5/5 |
PERFECT!! It it was so good. The food was perfect. It was juicy and. it was big portion. I couldn t finish my fries, unfortunately but they were perfect and crispy. Also, Jaspreet was so nice and caring.
Decent service beef patty way too hot and taste like homemade burger
Best Veras joint in the lower mainland. Clean, respectable and excellent customer service! Great food by the way! Dietary restrictions: They offer Gluten free buns!
Service was really good, to say the least. The male employee was very kind and nice. I ordered the Stinger burger, which had a single patty and fresh jalapeño and cheddar. The burger itself was tasty and not as spicy as you would expect from the jalapeño. The fries were just out of this world so flavorful you dont even need ketchup to dip them in.
Great burger. Easy to miss the storefront, as its tucked in between some big box stores, but still great after all these years
Some places you go to for the beer on tap. This would be one. Then you get a burger and it gets even better. Owner is friendly guy easy to sit in and enjoy. I like coming by once a month or so before a movie.
Last time i was at a Vera s was in 2009. The differences between then and now are huge. I honestly will never go back again. Tiny burgers and barely a handful of fries. Never again.
Their food is pretty tasty and fresh. Only two downsides is that its pricey for what you get. Thats what the 4 stars are for. Ive been here years ago, and before youd get bigger portions compared to now.
Great food!!! Great staff!!! telling ya - these guys sure know their business!! going back and I suggest you all try their burgers!! Love the Baja but the big Kahuna is great too!!!
Not my favorite burger but still good. Fries were good.
always know i can rely on this place for a great (and reasonably priced) burger!! had the chicken fingers today and they did not dissapoint. totally recommend this place if you are looking for a break from fast food burgers but dont want to spend $20+ on a gourmet burger.
I love the Wednesdays house special, with the yam fries.
The burger was good but the poutine fries were not very good. Expensive, for 2 burgers and 2 poutine fries it was almost $50.
This place will never see me again, still waiting for head office to contact me! The person was super rude, wanted to return food he did not want to, referred to head office! They never get back to you, so no luck!
Hadnt been there for awhile. But decided after grocery shopping to get a quick bite. Ordered the Canuck burger and it was glorious! I inhaled it in about 3 minutes because it was so good. Definitely wont wait as lon for my next visit.
This was my first time eating at Veras burger shack and it did not disappoint. I believe it was the manager/owner working that day and he was very patient as I put through orders for my entire family. Burgers were so juicy and did not fall apart like other burger joints. What I loved witnessing was how he treated a customer who came in after me who was mentally challenged. He treated this individual with the utmost respect. I will always support owners /service workers who have compassion like this gentleman did. I unfortunately did not get his name but will be back often. Parking: Parking right out front.
This is my favourite burger place. As someone who hates eating burgers, I drive here from Surrey for them. I don t know why there are so many bad reviews. The burgers are always fresh and delicious. I am always impressed with the owners and staffs professionalism and customer service. Will continue recommending this place, it s a hidden gem.
Save yourself the money and go get 2 keg burgers , it s roughly the same price , quality to price just isn t there at all 50$ for 2 people to eat , there is many other options for 50$ at actual restaurants, also the note on the drink machine makes the whole setting seem cheap
Had a wonderful experience, excellent food, service was awesome, super friendly staff. Would highly recommend this place if you are out and shopping. I will be back soon.
Have been a frequent customer, we love the food ,Vera dog is fantastic, close to a whistle dog, fries are never soggy,fresh and crisp,I recommend the sweet potato fries, staff is always friendly and never a long wait for food. Great place for a meal and yes bring your kids.
Good burger but very slow service. The staff is very kind and professional though.
Staffs bad behavior
Had a craving for a great burger made the way I wanted it. I had no expectations other than taste. They delivered! My burger was great and the two people I brought along felt the same.
Great burgers. Parking: Shopping centre parking. Food : 5/5 |
So good, brought family here ... favourite
In this branch, the taste and ingredients were not supposed to be, totally different than another branch that i used to go in vancouver!
Friendly. Bbq burger special. Delicious.
Quick, efficient, and outstanding service!! Rather than upselling me on a poutine, the manager on duty said it s pretty big, if you re not that hungry then you probably won t be able to finish it! I SO appreciated the honesty because the burger was huge, and I definitely wouldn t have! Not to mention the burger was also absolutely fantastic. Highly recommend!
Had the Pawer burger and it was so good!! Staff are very friendly and kind. Will def go back
Worst burger weve ever eaten. Even worse with the price they set for their quality. Meat wasnt taste fresh for every burger order weve got. Lettuce also wasnt fresh, there are pinkish streaks on the lettuce. Didnt expect this quality for burgers above $10-$15 each (see the attached receipt picture) Fries were very short cuts shoestrings taste were oily and bit soggy. Didnt even bother to take the pic. Staff was quite nice. Regret to try this place, I wish I could get a refund.
Service was very good, burgers were ok. I thought mine was a bit greasy compared to other times I have had it. Everyone else loved theirs so maybe it was just mine But overall it was decent.
Burger was great, fries were mostly little cut ends March 2023 fries now appear to be frozen
Rude costumer service. Disappointed
Really nice people working at this location.
Excellent burgers.
The food is amazing. The best veggie burger and the people are so nice. Vegetarian options: The veggie burger is so delicious. Highly recommend. Food : 5/5 |
The food was great as always and the service was next level. Very prompt and courteous. The Greek burger was well received.
Awesome burger! Awesome poutine! Good prices! I will return! Thanks!
Loved the veggie burger, However, portion sizes were smaller than expected. In the pictures the portions look to be double compared to what you get (poutine).
Very disappointed. Horrible for the price. Patty was not seasoned at all, bun was cold to the touch, with the burger lacking any flavour overall. The fries while fresh were under seasoned. Owner was nice bit the food just wasnt. Unless the owner improves upon this, Take your time and money elsewhere.
I went with my mother before doing my grocery shopping, and surprise! It was one of the best burgers Ive eaten, it was the Wednesday special so it had bbq sauce. For $18, homemade fries and a drink, very good service, my mother who is a burger fan loved it! I will go back there for sure.
The food was stellar. Burgers were insane, fries were awesome, hotdog was good! My only suggestion would be on the app when selecting toppings ketchup, mustard etc . Have a popup that tells you what the options are. I didnt know there would be mustard on the hotdog. Lol. Other than that, pure awesomeness.
I love the fresh cut fries!!
This is directed to the owner/manager only - whom is rude - not the staff. 1st incident: We ordered over the phone to pick up the order ourselves because we wanted to help out the establishment. When we got there, they had forgotten about the order. We had to sit around for another 30 minutes waiting for them to finish the order. No apology from the owner nor any attempt at good will. 2nd incident: Two months later we decided to give them another chance. Ordered through delivery service this time. The driver messages me to tell me that he is asking where the order is, but the owner first ignores him and then questions why the driver is even asking about the delay. We will not be doing business here again.
Great service the owner was very nice and friendly
Damn fine burger, best Ive had in a while. Fries good. But it really is about the burger. Canuck with everything. Thank you.
The attendant was very nice and professional! Our food was great. We will be back! Thanks so much!
Really tasty burger. Not cheap but you get what you pay for.
My bill came to $30 (including tip) for a single patty bacon cheeseburger, 6 onion rings and a fountain drink. Everything was freshly prepared and a tier above typical fast food places but the mediocore taste did not seem worth the huge price premium.
Been craving a decent burger for a while, something above the usual fast-food options. My daughter and I were finishing some shopping at the mall so decided to try this Veras as it had been some time. The only real saving graces with this visit were the food and friendly service. We each ordered their Monday special, Canuck burger combo. Burgers were tasty but not stellar by any stretch and, like the fries, they seemed quite fresh. Tables and dining area werent overly clean and the ice dispensing spout on the self-serve soft drink machine had MOULD on it. Decor was a bit dated and looked worn, and the complete-orange motif gave a bit of a dreary feel. Washrooms felt about the same and werent overly clean, either, and the soap dispenser was empty. The clerk was friendly and seemed to appreciate our business. So sad that this place was empty, mind you it was 6pm on a Monday evening. This was a decent location when it first opened years ago, too bad it has taken a bit of a turn.
Go to Costco instead!!! We went to order for the first time from Veras and chose on line. We chose pick up in store and filled out the order on our phone. When paying, it told us that it was using Doordash. We decided to keep the order in the app, but drove there to order as we were confused why we were picking up but using Doordash. When ordering I asked the lady why they used Door dash for pick up and she said they did not. We checked again when I got home, and they do. I asked her specific question if I could order chicken on its own, and NOT get fries and she clearly said NO, you had to get fries with your order. I even told her i wanted to order just chicken for the poutine and she said i could not do that. And the door dash pick up ap also says the chicken came with fries. So I told her I would do that, for the chicken and the burger. I also ordered two $12 poutine. When we got the closed bag order home, there were no fries for the chicken meals I ordered, and the poutine containers were half full. The burger ( also no fries) was ok but my son said he would not get it again. For $60 for 9 strips, two half orders of poutine, and one burger, was crazy. The service was deplorable and the lady serving me clearly did not listen to what I was asking. Do yourself a favor and drive to Costco for poutine and chicken, and a huge pizza for HALF the price!!!
Good service and food was decent but fries and onion rings were overdone
As expected and the customer service was great!
Good burgers and reasonably priced
Always get the same thing every time I go. The beef is always great! Ive never been disappointed going there!
Tasty but insanely overpriced
I wish I could give 0 stars. The man behind the counter was disgusting & rude to begin with. He was rushing us through the order. The woman chopping lettuce in the back was not wearing any masks and the man wasnt as well. When I got up to go leave the store after we ate, he came up to us yelling to wear a mask properly but heres the ironic part, he wasnt wearing any mask himself and the woman in the back was laughing as the man was abusing us verbally. customers in the store were shocked by his behaviour. We witnessed as we were eating as well that he was very rude to another customer as well.
I felt SICK after eating the burger. AVOID EATING HERE AT ALL COST. Absolute GARBAGE service.
Great burgers, delicious fries. Big juicy patties and loaded with toppings. Always hot and made to order. Can get warm inside in the summer, but one of the best burger joints locally.
If I can give it zero stars I will terrible place the poutine is the worst never go again
Great burgers, friendly staff. Keep up the great service.
No complaints ever
Always get great service and excellent burgers at this Veras! The big guy that works there (owner?) is really nice and personable. Two separate times I went, when I placed my order, he suggested a different burger because it would cost me LESS than modifying the one I ordered... I gotta say, thats REALLY cool of him not letting me talk myself out of more money! Also the double fried fries are AMAZING Love this place!
Had an excellent lettuce wrapped burger there, it was the jalapeño one and it really hit the spot! Good use of spices, the cheese was melted perfectly, all around enjoyable. Restaurant was clean and the staff was friendly!
Great food, friendly people!
Havent been to Veras in a long time. Ordered take out. Food was very good, milkshakes were thick and tasty! Service was friendly and professional. Will definitely go back again.
Delicious buffalo chicken burger. Great service, friendly staff.
Canucks burger and fries were mighty good
Bit expensive but always good
I had an awesome burger. Fries were good too.
Amazing service, great food, good vibes! I would highly recommend this location in particular! Ill definitely be coming back.
Burgers were good. Fresh and hot. Fries were delicious. Would go just for them. Just a little out of budget for a family of 4 for lunch.
Good burger and fries as well as friendly staff
Fantastic burgers, great service and a mid meal check-in. I was impressed though kind of expected it for the $$$ burgers. A nice treat for sure.
The girl at cashier was very nice but Me and my boyfriend each got a bbq burger here tonight and both have very very bad stomachaches 2 hours later
Love this place! Always impressive! They are short on a specific item but still they make excellent Burgers anywho.
Food is way over priced!. $28 for a burger, small onion rings and a small drink. And nothing special about there burgers. Will not be going back.
Good burgers and friendly staff.
Had a hot dogs with burnt onions and the bun was squished flat. Why would they serve that, not going back. Also light fixtures are filthy with an inch of dust
Always great food and friendly staff
We had the BEST burgers today here. The service was great, Im assuming it was the owner there; and he was so very kind and welcoming. If it wasnt, then that employee deserves a raise. Give this place a try, they deserve your hard working dollars.
Great Mozza mushroom burger, with real fries.
Tasty food, friendly service. Definitely one of the better burgers Ive ever had, and the fries are absolutely done the right way.
Delicious, meaty and flavourful cajun beef and buffalo chicken burgers. Excellent fries to go with them.
Great owners just like the Burgers, try the union rings!
Great burgers...but old fries....
No gloves! We are in a pandemic so please wear gloves when cooking for other people. Also, very expensive for what it is. The milkshake was awful and the burger not good taste.
Great food.
Decent burger but far too expensive for what you get.
Love the food here, and very nice and friendly staff
First visit - Burgers are absolutely delicious! Staff are friendly, great place. Last visit - Ordered 3 burgers with sides, paid (over $50 I might add) and then AFTER paying told it will be 25 minutes for my order! I said that is too long to wait, and was told they cannot do a refund because the manager isnt in. Would have been nice to know before I paid
Veras at any of the numerous locations are always great burgers. Maybe even the best burgers. Yup, top two or three for sure. The Pitt Meadows location is no exception and offers convenient parking. Pandemic measures were in place on the day I was last there, and were being followed adequately for my comfort. I look forward to the day I can sit down and nosh while watching a game on the omnipresent big screens. I thought the onion rings were a little greasy and pricey. I will go back to my usual order of fries next time.
Always friendly staff - great food - just awesome
WISH I COULD GIVE 0 STARS!!!! I had the grilled chicken burger and fries and it was disgusting! My mom had the natural burger & fries. she said it was inedible and had no idea what kind of cheese was on the burger even though I asked for cheddar and it tasted very weird and looked odd! Even the burger itself had a funky taste to it not sure what that was all about. My dad had the Vera burger & fries, he said it was mediocre at best. I ordered through Uber Eats and picked up and was told I was given a voucher to off set the cost but theres absolutely nothing with my order! Will not be ordering from here again!! The wait time alone was over an hour for frickin pickup!!!!!!! And through Uber eats it said that it was only going to be 15 to 20 minutes and it was well over an hour
Best burger I ever had! And the service was good.
Really good food
The best burger in the town . I rate it 5.0
This is not eaten food. This was my Vera order. $60 bought be the smallest soggiest poutine, and 3 of the smallest chicken strips. Thanks Vera. Update. Received a call from the manager asking why I gave them a 1 star review. He believed that giving me a free burger for our crummy food earned him a better review.
Friendly fast service
The people, place, and decor are great. I especially love their special burgers, and their fries are amazing. Overall awesome place.
Delicious burger and friendly staff. Great experience.... definitely one of my burger stops!!
The worker was very nice and friendly. Fries were good but little stubs. I was excited about the burger but I personally found it flavorless. On a positive note, they will do a lettuce wrap for those who are gluten free & have a gluten free bun as well.
Yummy burgers! Thank you.
Staff very friendly and helpful
The burger and beef divine. The worker was very busy and worked very fast. I waited about 20 minutes, she was alone having to do everything. She pulled off 3 meals at once without taking a second to breath. She should of had someone else there helping her. Definitely best burgers around.
One of the worst burger place I have ever been to. First of all the person on till was soo rude and arrogant, not at all polite while taking my order. Moreover he was wearing his mask just covering his mouth not even his nose. I requested for fresh fries but served very soggy and cold, when on requesting to replace, the manager started talking abusive. It seems like they dont care for their customers. Not at all recommending this place due to their rude behaviour towards their customers. Simply a place with zero customer satisfaction.
Tasty burgers, good meat. The place is simple and very well attended. Creamy smoothies with good flavor (chocolate, vanilla, strawberry). The delivery time for an order for 4 was 10 minutes. Beers available too.
Absolutely fantastic, Always served freshly cooked and piping hot.
Still a good burger and made fresh, staff are nice and service good . However my wife and I feel the premise needs a remodel or freshen up and can a little more attention to cleaning details.
Tastes like real food
Great burger
Quality is not good French fries is bad , service is not good
Best burger I have had so far. Seriously good
A good restaurant to sit at and eat with a friend; especially if you both like burgers. Unfortunate that they got rid of the chili dogs, but still many good things on the menu.
Burgers were ok. It was 630. No other patrons there. Prices high. We did not have beer. Price too high. 6.50 Ambience was not very inviting.
disappointed. Expected 50 diner styled food and milkshake.
Really good poutine and burgers.
Good admosfe, very good burgers a little waiting time but very good food
Amazing vegan option.
Great burgers
Overpriced.
Food was terrible
Friendly staff and great food.
Great comfort food. Never a bad burger and fries and gravy.
I ordered a buffalo chicken burger and fries. I made an error because I prefer my chicken burgers not battered. I was incorrect, the chicken was not battered, the burger was amazing and tasty. The staff at this location in Pitt Meadows were wonderful.
LOVE this place! Great burgers and fantastic staff!!
Fantastic burger!
Nothing special. My wife and I decided to give it a try and see what the point of the higher price was about. Burger was average. We have had better from Fat Burger for less. The fries were dry and under seasoned and didn t take long to get cold and not edible. If you are looking for a good burger go Fat Burger and save the money.
Man who works here is very nice and does an excellent job making the burgers :)
Good burgers, onion rings and yam fries.
Great as always
The food is good here. It s fairly expensive, but the meat quality is nice. However, we had a poor experience with the staff today. The guy behind the counter was immediately a little aggressive and rushing us through the order process. We asked about a poorly-worded coupon and he was impatient in helping us. After we got our food, one of the buns was soaking wet. We asked him, and he said that it was because we were holding the bag sideways (which has never happened with the countless burgers I ve eaten throughout my years). Unnecessarily defensive and passive-aggressive. After getting a new burger, half of the toppings were missing. The girl seemed to be working hard but the guy up front ruined the experience.
Staff not wearing masks and expensive for what you get would rather go to nice restaurant have good service and real drinks for the price it cost
Staffs are very rude.
Great daily specials
Love the burgers esp the veg one
Love the veggie burger!!
I have had many a burger in my day, from many different places. My search for the best burger may have ended at Veras Burger Shack. You cant beat Veras meat. No, I dont think you can. Wonderful job!
Ive heard alot of good things about this chain, so I finally gave it a try. Admittedly the food might be a bit pricey but the quality is very good. The milkshakes are genuine ice cream, the fries are hand cut and fresh, and the burgers while not massive, are still very rich and have some good flavour. I will definitely be coming back.
Favorite burgers. Lots of choices out of the normal .
Chicken burger was very chewy, disappointing for the costs. The poutine was okay but gravy was very soupy, would be better thicker.
Great food but they take a while to make it. Perfect other than it takes forever.
Quiet little place for burger and beer. Nothin fancy, just a simple place to enjoy the burger. Service is just like refuel at fast food place, nothing exceptional but acceptable. A little dark at night.
Great burgers!
Great Burgers and top service
Great food, friendly service -
Best Burger and fries. Real quality you can taste. Anyone of their signature burgers will do. Not like those fast food burgers were constantly bombarded with in commercials. These are honest to goodness great tasting burgers, the way we remembered a burger should taste like.
Best burger place around.
there is a HUGE difference between the Veras in Pitt Meadows and Vancouver. The Pitt Meadows one had undercooked fries cooked in the same oil used for fish. The chicken was also undercooked. I could smell burning the whole time as one of the employees carelessly let something burn right beside our table. Too expensive and questionable food. That being said the one on Commercial Drive is great.
Excellent burger, friendly staff.
Extremely good burgers
Excellent burgers - fresh and filling.