Boston Pizza in Pitt Meadows

19800 Lougheed Hwy. Unit 510, Pitt Meadows, BC V3Y 2W1, Canada

★★★★☆
(888 reviews)
Categories: Pizza restaurant Family restaurant Sports bar

About

****Restaurant hours may differ from what is listed. Please call for the most up to date hours and for reservations.**** Boston Pizza is Canada's No. 1 casual dining brand serving delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings available for delivery or take out. Boston Pizza restaurants feature a sports bar as well as take-out and delivery options, making it a casual dining experience perfect for family, team and group outings of all ages. We have a wide range of options for your dining needs, choose from vegetarian, gluten-free, and kid's options. With over 380 locations, there's a Boston Pizza near you. Gather 'round at Boston Pizza.

Website
bostonpizza.com
Address
19800 Lougheed Hwy. Unit 510, Pitt Meadows, BC V3Y 2W1, Canada
Plus Code
68FG+PH Pitt Meadows, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
10 AM–12 AM
Monday
10 AM–12 AM
Tuesday
10 AM–12 AM
Wednesday
10 AM–12 AM
Thursday
10 AM–12 AM
Friday
10 AM–1 AM
Saturday
10 AM–1 AM

Services

Service options
Outdoor seating Kerbside pickup No-contact delivery Delivery Takeaway Dine-in
Highlights
Sport
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.7
★★★★☆
888 reviews

Most Mentioned

server (15) nachos (13) party (10) sports (9) kids menu (6) bartender (6) ribs (6) appetizer (6) wrap (5) lettuce (5)
5 stars
338
4 stars
246
3 stars
136
2 stars
59
1 stars
109
★★
November 23, 2024

Pro: Beautiful restaurant Good service and very kind staff Con: I think they forgot to put the pizza in the oven and the pizza dough wasn't cooked enough.

November 15, 2024

Tried to stop in for brunch this past Saturday. The greeter and only server working was fantastic and informed us two large groups were coming and suggested we sit in the bar which we agreed to. The manager immediately came out and told her that was not an option and to sit us next to the group as she was the only server working. The manager then tried to explain that our only option was to sit next to groups and we decided to just leave based on the option presented.

★★★
November 7, 2024

Kids enjoyed their kids meal, but adult meals were served over 5.minutes after.the kids. The kids actually stopped eating their good, hot.food, in order to eat with us (parents) Adult meals were less than average serving size. We will not be back. Reduced menu and the experience described above are the major motivators. So many better local options.

October 2, 2024

was here yesterday, the place was fairly dead plenty of staff yet it took them a long time to come to my table, once they finally did i ordered my drink and food since i was well decided..... they brought it out but i was not happy with it. did they do their usual stop by to check how everything is after approximately 5-10 minutes? NO they certainly did not, in fact it took them 35 minutes to come by and by that time by food was cold and gross my beer was flat and i just wanted to leave. the service here is non existent i will not be going back to this location unless i want to spend my entire afternoon eating a cold TINY appetizer and drink a flat beer

★★★★
July 7, 2024

Wednesday night date night and we enjoyed the appy’s all day menu. It wasn’t too busy, service was very good and restaurant had a casual atmosphere.

★★
April 22, 2024

Food and service at this location are below the standard you would expect from other Boston Pizza. Not too many table (around 5-ish in the afternoon), but service was slow. Can see a few servers standing around chit-chatting. The ones that were working just kept walking around not sure what they were busy with. The "Slow-Roasted Pork Back Ribs" was boiled meat with sauce brushed on top. Kid's "Bugs n' Cheese" was swimming in tasteless soup-like liquid (have to use the team "liquid" because there is no way you can taste any sort of cheese). Only decent dish is the pizza.

★★
July 19, 2022

What happened to you, Boston Pizza? I swear you used to have some decent food. Unfortunately the food is very sub par. Pizza has little toppings, and has a lot of crust. Lasagna barely has any meat. The wings are a huge ripoff at almost $2 ea, and were not spicy at all. The shaker cheese I didn't think could get any worse, but is now really small and tasteless instead of the larger round pieces of 'cheese'. Service was not bad, I believe it was the manager we had and he was quite nice. $70 plus tip for three really unforgettable items without any drinks. No thanks.

★★★★★
July 4, 2018

The lady that served us was really nice and pleasant. The food was well made and tasted good. We ordered pasta for pasta tuesday for the good deal and got starter salad which was a good size for 3.99. We were so stuffed after but wanted to try out dessert which was fresh and hot and obviously the best part.

★★★★★
Local Guide
December 22, 2024

Awesome food with the best ambience

★★★
Local Guide
December 15, 2024

The pricing is approaching premium pizza levels, but is certainly not premium pizza. Its good but they have to step up their game at that price point.

★★★★★
Local Guide
November 22, 2024

Great

★★★
Local Guide
November 22, 2024

Love this place. Natasha is usually waitress and she is amazing. Food is always good and the atmosphere is welcoming. Food

★★★★★
Local Guide
November 22, 2024

Give that delivery driver that got promoted to manager a raise. 10/10 service, great food! Edit: time to quit. Has become bitter and jaded over the years!

★★★★★
November 22, 2024

We had a few drinks at the bar and the bartender (Kristine) engaged with us in a great conversation and shared cool ideas with us.

★★★★
October 22, 2024

Had a great time with my wife and 3 children. Sunday nights have live entertainment. A magician

★★★★★
Local Guide
September 22, 2024

You can always know what to expect at Boston Pizza. Its so comforting. Vegetarian options: The Artichoke dip and the Bandera bread is my go-to Food : 5/5 |

★★★★
September 22, 2024

The service is good but not constant. It depends on each waitress. The toilet paper is horrible. The alcoholic drinks are sometimes very good. Vegetarian options: They have little variety but it is very good Parking: Excellent. Lots of space and free

Local Guide
September 22, 2024

Horrible experience of this location. Be careful they will add tips regardless you are agree or not. Services really slow, missing forks, plates etc, basically no one asked if we need anything or not in the middle of meal. When you finally ask for additional supplies dut to missing, nothing happened in next 5 minutes and we had to follow up again and again. The list went on..They don t care about your feeling but care your money only.

★★★★★
Local Guide
September 22, 2024

Delicious food and friendly staff! Always a great place to eat.

August 22, 2024

Portion sizes for the take out pasta dishes are incredibly small and not worth the money they charge you, the bread was also tiny and stale and to top it off they did not put cutlery in the bag. I will not likely return to this location in particular.

★★
August 22, 2024

Prices are insane, portions are small over $20 for Thai bites maybe 6 small pieces of chicken? What s the deal?

★★★★★
Local Guide
August 22, 2024

The food was good as always, the drinks better, and the service was awesome.. A little Fiesty red head named Ryann was incredible serving our party of 20 adults. It was a pre-event and she rocked us all in stride. Thanks Ryann, we will be back.

★★★
Local Guide
July 22, 2024

This place is great... If you are hungover or have a group of kids to feed. I didnt have a drink that day, so we slammed it with kids after a tournament. This is just as adequate a BP as any.

★★★★★
Local Guide
July 22, 2024

Great place to come with kids. Suggestion: please get a non-spicy fries for kids menu

★★★★★
July 22, 2024

Had the best service out of any Boston pizza ever. Hassan was our server, gave me the most Parmesan on my pasta ever- which was wonderful. He was super attentive, checking in and bringing us everything we needed, even kids menus so we could play the games. 10/10 experience, will be coming back here and hopefully having him as our server again

★★★★★
July 22, 2024

One of our favourite places to come eat at the servers are great and management is also very understanding and helpful when things arent being done well or if theres a complaint. Will definitely be coming back here to have our dinners

Local Guide
July 22, 2024

I ordered chicken parmesan and the waitress came back with different food even when she confirmed my order, at the moment I refused the food she was angry cuz I sent back something I didnt order

★★★★
July 22, 2024

Always good.

★★★★★
Local Guide
June 22, 2024

Great fast service consecutive meals

★★
June 22, 2024

I m visiting Boston pizza from almost 5 years .. but the service and food quality went down a lot .. I used to love there food but not anymore .. there service has gone worst day by day.. server dnt even come to take ur order for 20 min .. I dnt think I want to go again there ..

★★★★
Local Guide
June 22, 2024

Fathers day meal. Was great food and a great time.

★★★★
Local Guide
May 22, 2024

Its a good overall experience. Good food, good service, good atmosphere.

★★★★★
Local Guide
May 22, 2024

Best onion rings Ive had. Fresh and hot, and crunchy. French onion soup was good. Service was great.

★★★★★
Local Guide
May 22, 2024

Food was great, service quick AND there was a house magician! He was awesome and left us in awe of what just happened. Our server was also very friendly and personable. Great restaurant all around, but extra unique with the magic touch! Food

★★★★★
May 22, 2024

My family and I went to BP last night. We know that this franchise is a good call for a family friendly vibe. Our experience at this location blew me out of the water. We were entertained by a magician at our table. He was so good. His table side performance is a precious memory that my family and I will never forget. Where can you go for a family meal and lifelong memories? Apparently this is the place. Our server was very attentive, polite, and well timed. I ve worked in front of house at restaurants for the better part of a decade. I know good service when I see it. Our server was totally on the ball. I forgot to ask her name for this review. If the managers are reading this, the server with the Peonie tattoo is a talented professional, who played a main role in this five star review. Thanks for the happy memory Kid-friendliness: Unparalleled kid friendliness during our visit

★★★★★
April 22, 2024

I will never forget this night! Went out for Easter dinner with my sister and her boyfriend, and had the blessing of having Hassan as our server! Hassan is truly such an amazing human! When it came time to order our dishes, I asked him a question about a burger I had from there many years ago and Hassan absolutely lit up with excitement mentioning that he actually used to work in the kitchen when that dish was on the menu, and he actually offered to make it for us himself! Hassan I hope you are reading this, you are an incredible chef, I would take that dish to Gordon Ramsey himself. I will absolutely be coming back!! This restaurant has a secret ingredient and it is Hassan!

★★★★★
April 22, 2024

Food was not hot today and the salad wasnt as fresh as it should be. Manager was very accommodating and reduced my bill. We eat here quite frequently and today was an exception. Food is typically better quality.

★★★★★
Local Guide
April 22, 2024

Food was good & fast. Good service

★★★
April 22, 2024

Server was excellent. Food, sub par. We both ordered pasta, two different dinners. Both not what we are used to for Boston Pizza

★★★★★
Local Guide
April 22, 2024

Good service

February 22, 2024

staying in a hotel ordered ravioli and lasagna asked driver if there was cutlery said it should be in the bag none there called them said driver will be back never showed

Local Guide
February 22, 2024

Called to inquire about UFC and see if they were playing it in their lounge. They put me on hold and forgot about me. I then called back and got a nicer sounded individual, he then put me on hold to inquire with the bartender. The bartender then picked up the phone sounding agitated and stated they would not be showing it and wont consider it in a matter of fact irritated tone. I said thats fine I just wanted to know they then disconnected without a bye or anything.

★★
Local Guide
January 22, 2024

They did not accept our gift card. Food wasnt bad. We went early afternoon during the week and only had one server on to do it all so the service was good but not as attentive as I know she would have been if she had the time.

★★★★★
January 22, 2024

Excellent service from Zack Vegetarian options: Please add more vegetarian options. Food : 4/5 |

★★★★
January 22, 2024

Food took a bit, and we ended up getting our food to go. Cranky child. Get home, and the quality of the chicken wasnt great. So I called and talked to the manager, and they kindly sent us a new meal :)

Local Guide
January 22, 2024

Very rude staff. Treating paying customers like garbage in front of other customers does not make for an inviting dining experience.

★★★
January 22, 2024

Appetizers were late and cold. Maybe 2 minutes before meal. Pizza and Mac and cheese were good. Way more shrimp on my Boston royal than the 12 that were on there last time which the manager said was normal. Friendly waitress Ryann.

★★★★★
Local Guide
January 22, 2024

Server was very polite and enjoyed delicious pizza

Local Guide
December 22, 2023

They need to be better at staffing servers. We waited over an hour for a reso that was made three weeks prior. Seems like a management issue not staffing properly during the busiest time of the year.

★★★
December 22, 2023

So good

December 22, 2023

Horrific.

December 22, 2023

Food was terrible. We couldn t even eat half of our meal, and items were not included that were supposed to be. Prices are insane for the quality you receive. I m done with this location. I ve had better fast food for cheaper prices. Hopefully not all locations have deteriorated like this one has. Avoid this place. Choose to spend your money anywhere else!

★★★★
Local Guide
December 22, 2023

Very helpful staff and food was pretty great.

★★
Local Guide
December 22, 2023

Needs new staff and cooks

★★
December 22, 2023

Staff at front was slow to seat food was ok the music was blasting couldn t even hear each other at table. Won t be going back

★★★★★
Local Guide
December 22, 2023

We had the most wonderful experience, Kristine was so kind throughout our dining experience and went above and beyond to make our time here enjoyable. Thank you to Kristine for brightening our day!

★★★★
December 22, 2023

Baked Shrimp Alfredo Buffalo Cauliflower Bites! Very Tasty!

★★★★★
Local Guide
December 22, 2023

Always good food.. prices same as everywhere else but more bang for your buck

★★★★★
Local Guide
December 22, 2023

We had a fantastic birthday dinner here with a party of five. We were seated promptly, got great service throughout the evening, even though the place was busy. The food came quickly and tasted great.

★★★★★
December 22, 2023

Tonight we ordered Boston Pizza through skip. When the order arrived my daughter was so upset about her ravioli that had no cheese! Turns out, she ordered it with no cheese! Hassan was soooo helpful and even sent us a new dish to our house even though it was our fault! 5* response from Hassan.

★★★★★
Local Guide
December 22, 2023

The staff is extremely friendly the service is fantastic and the food as you would expect is very good. On Sundays they also have a very good magician going around entertaining families whichI think is fantastic

★★★★★
Local Guide
December 22, 2023

As a regularly attendee of BPs, I found this location to be very clean, with fast service, friendly servers, and quality food. Its next to a movie theater, and other shopping, convenient as I am not a local.

★★★★★
Local Guide
December 22, 2023

Love the Mediterranean pizza, man this is delicious, fresh out the oven...

★★★★
Local Guide
December 22, 2023

Great service for such a busy busy place. Grandkids loved it.

★★★★★
December 22, 2023

Went for dinner with the family and had amazing service by Gavin! Food was delicious and fast. Best service I have had in a long time. Will definitely be back and request Gavin s section!

★★★★★
December 22, 2023

Had a excellent time there and the kids loved the the magical performance by rod boss

★★★★★
Local Guide
December 22, 2023

had a good time on my date here and the guy serving us was real nice and the food was good

★★
Local Guide
December 22, 2023

The host who greeted us was nice and allowed us to pick our table. Our waitress was okay though she wasn t friendly and representing the brand. No smile never offered refills - didn t seem to really care if we were there or not. My wife ordered the Glutenwise pasta (rotini). It was awful and overcooked. My wife and I tried it and we both agreed it was utterly uneatable. And I ll eat almost anything. (1/10) We informed the waitress of how bad my wife s dish was, she asked us if we d like to have the meal remade, and we declined. The waitress gave us half off the price of the overly priced pasta. Thank you, I guess? Each bite essentially costs us $3. The chicken tacos I ordered were okay at best (4/10). The sauce overpowered the taste of anything else in the tacos. I typically like Boston Pizza, but yesterdays visit was well below par. Even though the whole experience was subpar, we left a 20% tip - hopefully made the waitress day a bit better. With todays food prices being as high as they are, going out to eat is a luxury to people; the service and food quality should be well above average or people won t be back. Please do better BP!

★★★★
Local Guide
December 22, 2023

Pizza is their main. Everything else is secondary. Solid 3.5/5

December 22, 2023

This is the second time I ve gone to this location and gotten food poisoning. First time I has that jambalaya pasta, and this time I has the Boston burger. Never had issues eating that food at other locations

★★★★
Local Guide
December 22, 2023

Very good food. Tuesday specials are excellent value.

★★★★★
Local Guide
December 22, 2023

It was really nice ! Food was great, service was great. Lots of TVs. Free dessert for our anniversary. It was just a quick lunch prior to going out later for a nice dinner. Thank you.

★★★★★
Local Guide
December 22, 2023

Great

★★★★★
December 22, 2023

We had my moms 70th birthday party there and it was amazing service and atmosphere! Bonus the magician rod boss was there to blow our minds with his incredible tricks. Thank you for making it such an amazing night for all of us!

★★★★
Local Guide
December 22, 2023

The food is alright at best. I love burgers, almost any, but they are just not great here. Pizza is good. Sandwiches are alright. The salad is god too. The service was great... Friendly, quick, and helpful. The main thing that keeps me going back is that theyre open late. Food : 3/5

★★★
Local Guide
December 22, 2023

Its a Boston Pizza

★★
Local Guide
December 22, 2023

Very disappointed by our visit. This is the first time we visited this location and the food was underwhelming. We tried the new ribs appetizer and boneless wings. The ribs lacked meat, it was mainly bone and they came with two thin sliced celery and one piece of carrot. From what I recall from past BP visits, there used to be a good number of veggies on the side. The service was good and our waitress was prompt and polite. However, we noticed the table beside payed and left, also leaving behind quite a bit of food. For the next 30 minutes while we ate our mediocre appies, the table was not cleared, which was odd to see since the restaurant traffic was picking up. Unsure if it just this location or BPs all around but the skimping of portions is enough to make us safely say we will not be returning.

★★
Local Guide
December 22, 2023

Was really disappointed with the whole experience. We ordered 2 small pizzas and some hot wings. The food was sub par, and then when we got the bill, I almost fell over. $85 for lunch. I will not be going back.

Local Guide
December 22, 2023

Took 90mins for a delivery 2km away on a Tuesday night and pizza was cold. Not exactly cheap pizza, then the delivery driver had no change even though selected the cash option. Probably won t order for there again.

★★★
December 22, 2023

Was a very busy night so service was not great

Local Guide
December 22, 2023

Slow service. Quality of food continues to dwindle. The sauce in my spaghetti tasted like canned sauce. Its common knowledge out there now that Boston Pizza food has gone down hill big time. We only come here because our little one sees something in the Bugs & Cheese kids meal. Also... Id like to add, look at the tiny salad for $9. Absolutely ridiculous. I cant wait until my son grows out of his BP phase.

★★
Local Guide
December 22, 2023

We ordered appetizers and pasta, and it was pretty obvious that everything was prepared from frozen. The service was excellent though.

★★★★★
Local Guide
December 22, 2023

Best place

★★★
December 22, 2023

Need of a thorough cleaning in the dining area.

★★★★★
Local Guide
December 22, 2023

Big changes to decor over covid. Much brighter, brighter always feels cleaner. Pretty much same menu. They have this pizza flights option, you can choose any 3 small pizzas, which i thought was a great idea.

★★★★
Local Guide
December 22, 2023

Food was good. Waited quite awhile to track down our bill, which is quite annoying. Give more fries with burgers and kids meals! Too stingy with the fries for sure.

December 22, 2023

ABSOLUTELY HORRIBLE! Customer service was horrible took 10 minutes for the waiter to even acknowledge my table. He then REFUSED to accept my ontario ID and when I let him know the provincial BC government laws on accepted ID to buy liquor he told me he didn t care and would not serve me. He took my ID for over 15 minutes! The fishbowls were half full and whenever I asked him for the bill for the two drinks my friends ordered he just continuously yelled that he would be right back. There was only two other tables with people in the entire restaurant. absolutely horrible service and I will not be going back. This boston pizza should be shut down.

★★★★
Local Guide
December 22, 2023

Was ok

★★★★★
Local Guide
December 22, 2023

Great place, lots of choice on the menu & not just pizza, loved the big screen TVs. Choice of which side to sit (Bar or Restaurant). Staff were friendly and the good was good. We left happy.

★★★
Local Guide
December 22, 2023

The automatic 18 gratuity on the bill has made the service not great

★★★★
December 22, 2023

Server was friendly but rushing.

★★★★★
Local Guide
December 22, 2023

So tasty

★★★★★
Local Guide
December 22, 2023

Got the chicken parmesan...it was delicious with a tasty marinara sauce. However the spaghetti sauce was all sorts of chef boyardee flavour. It was ok, but would have been waaaaay better with the sauce uses on the chicken. Service was fantastic. They only had 2 people on and they were busy but handled it very well.

★★★★★
December 22, 2023

Everything is amazing

★★★★★
December 22, 2023

Really hard working kitchen

★★★★★
December 22, 2023

Tasty food, quick service and nice atmosphere

★★★★★
December 22, 2023

Good staff and tasty food

★★
Local Guide
December 22, 2023

Even though the weather was beautiful, they only had a couple tables available on the patio. The menu has changed since I was there last eliminating a couple of favorites. The food I received was not very good, certainly nothing to make me want to go back.

★★★★
Local Guide
December 22, 2023

Good food good service

★★★★★
Local Guide
December 22, 2023

Cauliflower crust on the gf pizza was excellent! Strawberry slushee drinks were super sweet & tasty. Service was light, fun and efficient. It was a great place for dinner before the movie.

★★★
December 22, 2023

The server was grumpy. The food is always dependably mediocre but sometimes that s a good thing.

★★★
December 22, 2023

I thought the food was mediocre. My friend liked his ribs. I had salad which was okay but just okay. I love salad, maybe they just need to work on the presentation of the food. Vegetarian options: There appeared to be several. Parking: Lots of room near the restaurant. Its in a mall. Wheelchair accessibility: It existed.

★★★★
Local Guide
December 22, 2023

All around good experience...was very surprised to see a in house magician. Very talented ..food was good also..

★★
December 22, 2023

The food tasted good but I don t know what they put it in, i got fever when i got up this morning. My throat is hurting. Work on the quality please.

December 22, 2023

Server ignored us ....kitchen rushed the food Manger didnt care

December 22, 2023

Picked up my takout order and the grilled chicken was missing from the honey dill chicken bowl. Too far away to go back for it. I paid $20 for this. Will not order again.

December 22, 2023

Bad managing about getting customer to seat on a busy day, have been waited for more than 45 mins and not enough staff to work. Never come back to this location

December 22, 2023

Customer service is horrid.

Local Guide
December 22, 2023

They didnt clean table and unkind serving. Im very regreting to come here. Also, its not good taste. Food : 2/5

★★★★★
Local Guide
December 22, 2023

The atmosphere is welcoming, and the staff is attentive. Whether it s a family dinner or a night out with friends, Boston Pizza consistently delivers tasty food and a memorable dining experience.

★★★★★
Local Guide
December 22, 2023

Another excellent experience

★★★★★
December 22, 2023

Awesome server & manager that made our night. The food is always delicious and great lively atmosphere without being too loud :)

★★★★
Local Guide
December 22, 2023

They seemed understaffed. It happens, ppl call in sick etc. Food was as expected. Our server who I believe was the manager was fantastic.

★★★★
December 22, 2023

Although the Bandera bread was still top-notch, the nachos I ordered were not even close to the BP standards that I have come to enjoy. The reduced topping and lack of basic cheese were really disappointing. The other meals my family had were ok. The staff seemed to be in disarray, and our server rarely checked on our drinks as we awaited our meals. This is still better than some other restaurants that I wont mention at this point, but I was let down with the increased pricing and reduced plate sizes. I hope they turn things around as BP is one of my favorite restaurants to eat at.

★★★
Local Guide
December 22, 2023

We ordered Sprite but we got Pepsi . Vegetarian options: Pizzas and soups and some pasta Food : 3/5 |

★★
Local Guide
December 22, 2023

Great environment but weak customer service and expensive for medium quality food.

★★★★
December 22, 2023

good spot- well maintained boston pizza

★★
December 22, 2023

Service was so slow that I had to go to the bar to get a pop refill. The server was most unpleasant and I won t be going back. What a terrible way to end the night! Not impressed with the meal.

December 22, 2023

Garbage dump of a place. My food was cold dining in. Decided to try take out ..just a waste of my time and money. The manager was a useless human.

★★★★★
Local Guide
December 22, 2023

We were there with a large crowd of people and we were graciously served in a timely manner, our waitress was very friendly and reminded us not to tip as it is already included for large gatherings.

December 22, 2023

The worst restaurant costumer service I ve ever experienced in my life. Went in with my mom at about 6:30pm earlier tonight to have dinner and we asked if it was possible to have a table near a window and the girl hostess rolled her eyes and audibly huffed making it very noticeable that she was unhappy while talking to us. We were left standing at the entrance while she went to clean a booth since she hadn t cleaned any of them after the last guests left. After being seated at one of the booths, we proceeded to wait for a very long time just for someone to even greet us. Nobody did. It felt like we were purposely being ignored by the hostess for possibly inconveniencing her earlier in the night. People that had arrived after us were being greeted and already having their orders taken. After nearly half an hour we ended up having to leave since we were never acknowledged while being seated and nobody wanted to greet us, let alone take our order. I ve been coming to this Boston Pizza with friends and family for years but I don t think I ll ever want to come back.

★★★
Local Guide
December 22, 2023

Just got robbed for 3 beers and 2 apps for 100.00. Seems a bit steep I think! Kid-friendliness: They should not let a team of 10 year old baseball players run around like its a playground when other people are eating. The serving staff needs to take a refresher course on how to properly do thier job. Otherwise Boston Pizza is as nice as any other middle school cafeteria.

★★★★★
Local Guide
December 22, 2023

( ) Great people, food, beverages, and atmosphere! Vegetarian options: Excellent choices and they will customize to fit restrictions. Food : 5/5 |

★★★★★
Local Guide
December 22, 2023

We really enjoyed ourselves! Great food and great service! Thank you (:

★★★★
December 22, 2022

It would be better if you can put some stools in the washroom for kids so that they can step on and wash their hands. Thank you

December 22, 2022

Ordered online, logged into my Boston Pizza account that I ve never had a problem using before. Got a two hour ETA, phoned after the time it was supposed to arrive and was told the food should arrive any minute. Phoned a second time 20 minutes later, and found out they apparently had the wrong address somehow. Got the food fast after I straightened them out, but by then it was cold and soggy, and they d even forgotten an item. Glad I didn t leave a tip, but I ll never order from here again, and I certainly won t be paying for food before it arrives in the future, no matter where it comes from. Super unimpressed.

December 22, 2022

You charged me for double mushroom ans I could not find even few mushrooms. As a normal. Its not acceptable at all. They contact me to solve the problem. After one week general manager emailed me we offer you store credit just write us a date that you had pizza. I replied them and send two photos from the worst pizza.... they didnt get back to me I followed up and he told me the funniest word ... the pizza looks like has double mushroom from bottom and we can just offer you $10. When I asked him how you knew about my bottom pizza?? He didnt answer my email any more. So sorry for their poor customer service.

★★★★
Local Guide
December 22, 2022

Had a great pasta night with my little guy food was amazing as usual I actually worked at this location and know they sanitize everything properly and there kitchen staff is phenomenal they always hire good chefs. I was always treated well when I worked here also so if u need a good job apply for sure anyways all around 5 stars good job Boston Pizza Kid-friendliness: Wonderful kid environment so if you have children be sure 2 bring them they will love the food

★★★★
Local Guide
December 22, 2022

Great food and service.

★★★
December 22, 2022

We both waited for drinks for about 10 to 15 minutes, we ordered an appy, cauliflower bites, which were awesome, but our our jalapeño shrimp tacos, were bland,didnt taste the jalapeño, warm, almost cold. Server was nice, polite. It wasnt busy at all, wish server gave us a bit more attention to us.

★★★★★
Local Guide
December 22, 2022

Its Boston pizza you know what youre going to get staff was friendly and efficient

★★★★★
Local Guide
December 22, 2022

Server Ryann was awesome. We knew she was new to this job, and she did great!!

★★★★★
Local Guide
December 22, 2022

Great people and great menu for a quick drop in...

★★★
Local Guide
December 22, 2022

Service has always been on the slow side. I only order my go to for lunch - the Boston Brute and it always comes out hot and good.

★★★★★
Local Guide
December 22, 2022

Had a great experience here with their new team. Everything was great and the staff were providing amazing customer service.

★★★
Local Guide
December 22, 2022

Our nachos were cold to the touch and looked slapped together. Barely any cheese. Ground beef looked like a chopped up burger patty. Not impressed for $20+

★★
December 22, 2022

We have been to Boston Pizza many many times over several years.The thing that brings us back is the staff that we come to know and appreciate. Unfortunately the food is not a drawing card for us. One thing in particular....if you call yourself Boston PIZZA then I would think your pizzas should be excellent. Honestly, we give them a 2 out of 10 compared to so many other places. The food needs quality control. Please, please improve the food. Thanks!

★★★
Local Guide
December 22, 2022

Only thing BP can be compared to is a untrusting jaded partner. turned Into a comfortable toxic mess that you cant seem to leave. Since when is it normal to make your dine in guests feel like they are being stalked and watched like they are about to up and run out on the bill. The Giant drinks were half full.. and double the Price. All.good things come to and end.

★★★★
Local Guide
December 22, 2022

I mean its Boston Pizza, I knew what I was getting into when I went in! Luckily the staff were very friendly and the food was served fast. The pizza is good for the price.

★★★★★
Local Guide
December 22, 2022

Great service and lovely staff Dietary restrictions: Gluten free base was delicious Parking: Plenty of parking

★★★★
Local Guide
December 22, 2022

New staff much better!

★★★★★
Local Guide
December 22, 2022

Food was good and so was the service Parking: Tons of parking

December 22, 2022

This place is absolutely horrible, I was served food that looked like baby diarrhea and when I told them to take it back, I was told I was being rude when I asked to speak to the manager I was told he was the General Manager and I shouldn t speak to the service staff like that and I m very rude. He continually called me rude and told me I was wrong and that is what I ordered. This place is a disgrace to the community! And needs proper management and food standards

★★★★★
December 22, 2022

Jessica is the best. Very personable and lovely! We come here way too often haha but the food is always consistently delish :)

★★★★
December 22, 2022

Good food , quick service.

December 22, 2022

The service is really bad! I have been waiting so long to get a table! Other staffs saw me, but completely ignored me! I asked why no one is helping me, the guy at the front desk just said they are busy with no sorry. Well, I m sorry, I won t be back again.

★★★★
Local Guide
December 22, 2022

Wasnt too busy or loud and pretty good food. Dietary restrictions: They had a few gluten free options for my daughter. Food : 4/5 |

★★★★★
December 22, 2022

Great service and entertainment

December 22, 2022

Hadnt being there for long time. Yesterday me and a buddy ordered the double pattie burger..worst i ever had ..it was tasteless ...the only good thing were the fries and he shared a few with me as i had the green salad. I am pertty sure the patties were the frozen ones that come in a 20 pak package and cooked on a frying pan so greasy..will never go back. My friend felt the same ...he said he will not return.

★★★★★
Local Guide
December 22, 2022

They served our large party quickly and politely.

★★
December 22, 2022

Very disappointed with the meat sauce and lasagna. Not regular lasagna noodles and barely sauce and hardly any cheese. Not worth it. Wont be ordering from them again.

★★★★★
December 22, 2022

wonderful waitress cheery made my day great food

★★
Local Guide
December 22, 2022

Pasta was fine but cactus cut potatos were totally burnt to a crisp. I dont understand how you can pull these out the fryer and think theyre okay to send to a customer.

★★★★★
December 22, 2022

There was a mistake in the order made by myself and contacted the restaurant about it and they fixed it immediately. The managers were able to give me good service and fix the order by sending a new pizza. Again, really great service

★★★★★
Local Guide
December 22, 2022

Was served by a server named Aiden, and I must say the service was great!

★★★★★
Local Guide
December 22, 2022

Great service and gourmet pizzas. Pop comes with free refills. A great Canadian restaurant.