Dunkin' in Pleasant View

2601 Hwy 49 W, Pleasant View, TN 37146, United States

★★★★☆
(594 reviews)
Categories: Coffee shop Bagel shop Bakery Breakfast restaurant Donut shop Fast food restaurant Takeout restaurant

About

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pleasant View, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Website
locations.dunkindonuts.com
Address
2601 Hwy 49 W, Pleasant View, TN 37146, United States
Plus Code
CX29+5W Pleasant View, Tennessee, USA
Time Zone
America/Chicago

Business Hours

Sunday
4 AM–9 PM
Monday
4 AM–9 PM
Tuesday
4 AM–9 PM
Wednesday
4 AM–9 PM
Thursday
4 AM–9 PM
Friday
4 AM–9 PM
Saturday
4 AM–9 PM

Services

Service options
Kerbside pickup Delivery Drive-through On-site services Takeaway Dine-in
Highlights
Great coffee Great tea selection
Popular for
Breakfast Solo dining Good for working on laptop
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Coffee Comfort food Late-night food Quick bite Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Family friendly Tourists
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs
Parking
Free of charge street parking Free parking lot

Photos

Reviews

3.6
★★★★☆
594 reviews

Most Mentioned

donuts (71) drive thru (29) management (15) bagel (12) money (11) employee (10) smiling (7) cashier (6) number (6) gas station (5)
5 stars
254
4 stars
119
3 stars
61
2 stars
49
1 stars
111
December 7, 2024

Food was ABSOLUTELY HORRIBLE!!! I ordere a sausage egg and cheese croissant. The egg/sausage was cold, the croissant was hard dry and stale. I have been nauseated ever since I began eating... And I literally only took two bites. Now let's talk about the hash browns. They were so soggy I could ring out the grease. They should be crispy on the outside and warm and soft on the inside. Far from the case, now let's talk taste. If I had to guess by the taste they haven't changed their oil in months. It was sour and burnt tasting and they had an odd metallic taste. Needless to say I only ate one. TOTAL waste of my money!!

November 24, 2024

Let's start with the fact it's in a gas station. That alone should tell you what you need to know. But, let's talk about the staff. I've had better service from a Porta potty. Literally. I get that you serve coffee and stale donuts for a living and that probably makes you feel some kind of way for not succeeding, but dang, how about having a smidgen of pride in your job? Who in their right mind hands a beverage out SIDEWAYS? She handed the drink out in italics and I was dumbfounded at the thought process of this employee. It wasn't a blizzard from DQ- it was liquid. All this after huffing at me, through the speaker, when i asked her to correct my order that she put in wrong.. I was very clear in what I ordered and it wasn't difficult. I wasn't speaking in a foreign language, I didn't stutter or have an accent. I think more time needs to be spent on customer satisfaction and accuracy and less time on hating life.

★★★★★
November 10, 2024

Coming from MA, I find it hard to go more than a few days without Dunkin. The one here in Pleasant View has never disappointed me. And I’m PICKY with my Dunkin! Since moving down here I’ve visited a number and they can never seem to get anything right for me like they did up in MA. This one does, they hit EVERY TIME. Service has always been fast too, and the employees seem nice!

September 15, 2024

They really should close this location down. They do not make any donuts there. They're delivered, so not quite fresh. I counted 8 people laughing and talking while 3 customers stood at the counter. I tried to change from 2 dz to 1.5 dz donuts, but the girl wouldn't listen, so she ended up ringing it up incorrectly, even after I told her 3 times. Then she didn't know how to refund me. The manager suggested I get the 25 munchins instead. Then a different person starts getting the munchins. He's just throwing all the different kinds in the same box on top of each other and got half of them wrong. In the end, I overpaid by over $8, got the wrong donuts, and had a terrible experience.

August 5, 2024

Their whole staff needs fired. They take it as a personal insult if you dare try to make an order. I’d say get a real job but we all know they couldn’t handle that, they’re too ignorant and lazy they’ll probably live off food stamps for life

November 17, 2023

Me and my boyfriend bought two peppermint mocha signature lattes, i paid $8.28 for them and when we got them, they were half way full. Not even the right drinks. Weren’t even hot, and there was 0 trace of peppermint because they weren’t the right drinks. Trust me, go to the gas station and get you a coffee. it’s 10x better and your order won’t be messed up everytime. This is the 4th time our orders have been messed up, when they weren’t even busy. Pathetic druggie workers.

★★
October 14, 2023

No doubt the employees are on a constant move and not studying their cell phones. Lol! But this place isn’t as functional as you would hope. No prices for the donuts on the boards. And, the girl who waited on us, ‘Adrienne’ as stated on the receipt, (not sure that is her name because numerous people were handling the register), she put our donuts at the very bottom of our box of donut holes. She politely stated “Your two Boston Cream Filled donuts are on the bottom in the box.” I asked “Why would you do that?” Her reply was “Because that’s how I did it.” She sound have packed them separately for several reasons: the order wasn’t for just one person, the condition of the donuts are now in jeopardy, all the sugars and spices from the donuts holes are dropping down on top of the donuts, etc. Not pleased by any means.

September 24, 2023

The employees literally just walked the garbage outside when I pulled up. I just needed a coffee as I still had 8 hours to drive. The girl rudely told me "we're closed" even though there was clearly coffee still in the dispenser. Would it have killed her to fill a cup? I was there exactly at 9pm and they have no regard for anyone but themselves so they can get out of there on time.

Local Guide
December 21, 2024

Dunkin was a staple growing up. What happened! I feel like management is the problem which doesn t them store staff do their jobs.

Local Guide
July 22, 2024

My husband and I go in. We were told they were closed. Lights on, several donuts in the case, 2 workers and before 9 pm. As we walk out, the cashier for the gas station that was adjacent went to the case and got a donut.

★★★★
Local Guide
June 22, 2024

Walk-ins are treated as you can wait as we serve the drive-in window instead. More of interested in serving coffee than pastries. Sigh.

Local Guide
May 22, 2024

Come here and cus I guess they on a timer they make me pull back around just to get a grilled cheese and employees 3 of them outside smoking and talking and on phones come back around n still then mess up my order

★★★★
Local Guide
April 22, 2024

Staff is very busy with drive-in window, little focus on walk up in store customers.

★★★★★
Local Guide
April 22, 2024

They was amazing there I am not from this area but this was an amazing dunkin donuts I wish the ones near my house was as great as this one every thing looked fresh great customer service

March 22, 2024

Atrocious experience. The bigger female wearing glasses working the window was the rudest person I ve encountered lately and the level of absolute audacity was astounding. Ordered a whole wheat bagel, double checked it at the window and she said it was already being made as a plain bagel. I asked for what I ordered and she said Are you really going to make him re-make it? Yes. Bc that s what I paid for. She got a bigger attitude and called out to whoever was making it and said They waited till the window to change the order . Incorrect. Told us to pull to the curb. We did, in a big white delivery van that is unmistakable. Waited over 10 mins, no food. My husband had to physically go into the store to get it and that same female argued with him about what a curb was. He had to go back in a second time to get the OJ that was ordered. Also didn t get a straw and his coffee was made wrong. This isn t it, y all. If that female is the manager or lead for that team, I feel sorry for them.

★★★★★
February 22, 2024

I come here all the time. They went above and beyond this morning when both my drinks didnt taste right and they remade them for me, no questions asked. Excellent service!! Staff here is always nice and pleasant!!

★★★★★
Local Guide
February 22, 2024

Food is ok, store associates are very very nice and atmosphere is the same every time

Local Guide
February 22, 2024

Careful using your bank card here! I went in Tuesday around 3:30/ 4 pm got my usual drinks that I normally get every few days. Went through the drive through. Girls was nice as usual but something seemed off cause usually there is only 1 girl at the window. This time is was 2. One took my card other one handed my drinks and received tip. Then got my card back. Well yesterday Wednesday I seen a text come through the bank! Fraud alert! Haven t used that card anywhere else for the past few days! And definitely didn t go to Dunkin Wednesday cause it s my day off!!! While on the phone with the bank she said that my card was ran a few minutes before 2pm for Dunkin Donuts same location pleasant view. Same price as my normal 2 drinks then once that went through they tried to order from Ralph Lauren and a few other places. Bank is investigating it and I did say I definitely will prosecute! I called to the store this morning to let management know and be aware they may want to check cameras. Manager on duty kept saying young girls work afternoon shift and they wouldn t do anything like that. And the cameras would have caught them and sent video to management immediately.if they was taking photos of cards . I told her I didn t call to argue. If it was my employees I would definitely want to look into it myself but she didn t seem to bothered by my concerns! Wanting to raise her voice slightly. And said it had to be someone else or something blowing off my concerns. Just beware when using card at this location in the evening!!!! I definitely won t be back to this location. Definitely won t use my card ever again at a drive through. My bank is investigating ATM. So I m not bothered by it. As I told her on the phone.

★★★★★
February 22, 2024

Great spot we stopped at passing through. While the staff was young and talking to their friends, they still made an effort to be helpful and very polite. Also, this was the last Dunkin I had...moved somewhere they dont have one and happy it was a good experience!

Local Guide
January 22, 2024

Disgusting

★★
Local Guide
December 22, 2023

Wish that coffees were consistent. You can go every day for a month and order the exact same thing and get 30 different variations. Food is ok

★★★★★
Local Guide
December 22, 2023

It was a very nice and pleasant experience at least they actually had Donuts in their store

★★★★
Local Guide
December 22, 2023

The people are pretty friendly most times.

★★★★★
December 22, 2023

Love it

Local Guide
December 22, 2023

Trash

December 22, 2023

Horrible!! Went to the drive through, they forgot my donut, my mocha frozen coffee and gave my husband the wrong sandwich, he went back, he said something to the effect of Jesus Christ, and the manager told him he was right behind him, then asked if he even goes to church, then asked if he makes any mistakes and she makes at least 5 a day, he said, ya, all on this order. I called back ,she asked me if I make mistakes at work, I said no, I m a nurse, if I do, I could really hurt someone, she said, well I m glad you don t. I discussed how she spoke to my husband and how I was late for work because of this, no apologies, nothing, just arguing. I asked for corporate number, she told me to look it up online, she isn t giving me anyone s number and hung up. This interaction and arguing with my husband in the store made me pretty late for work, not ideal.

★★★★★
December 22, 2023

Great

★★★★★
Local Guide
December 22, 2023

Always happy when old fashions are I. Stock.

★★★★★
Local Guide
December 22, 2023

What a great bunch of people at this store!!! Everyone was On It! All the staff was friendly. The store was very busy (Saturday morning) orders came out very quickly. Food was perfect! I ll be back!!!

Local Guide
December 22, 2023

I have gone a few times about an hour or less before closing after practice and they never have anything available. Sometimes even in the daytime. How can a place be called Dunkin Donuts but have zero donuts available every time and limited to cold or hot plain coffee not even decaf? Please don t waste your time and go spend your money elsewhere. Golly G s is definitely a great substitute because they always have mostly all their menu until close.

December 22, 2023

Just stop , the person there said we ve sold out of everything, I asked even coffee she replied yes everything, are you kidding me out of coffee, what a joke last time we stop there.

★★★★
Local Guide
December 22, 2023

This place is always busy

★★★★
Local Guide
December 22, 2023

Who dont love donuts?

December 22, 2023

Rude

★★
Local Guide
December 22, 2023

They close early. We were headed home from out of town and pulled in 10 min before closing to get coffee. And they saw us, made eye contact, and ignored us. I get that it was late and close to closing so even a hey sorry we just tossed everything or closed the til or some sort of acknowledgment would have been nice.

★★★★
Local Guide
December 22, 2023

Not crazy about the location, too busy and kinda hard to get too. Customer service was mediocre. Donuts were just okay.

★★★★★
Local Guide
December 22, 2023

coffee is always good at this location. employees are efficient, just not too enthused about what they do. low pay, low attitude, i understand.

December 22, 2023

Terrible. Asked for a Chai Latte and they gave me a cup of steamed milk. Total waste of money.

Local Guide
December 22, 2023

This location has gone severely downhill. Have gotten NOT hot coffee twice now. Shouldnt have to check my order to make sure everything is included/correct. So check your order before leaving!

★★★★★
Local Guide
December 22, 2023

What bad things can you say about Dunkin? Always delicious. Always the best coffee and drinks.

★★★★★
Local Guide
December 22, 2023

This location is B-U-S-Y.... however, the team that works this outside line is ON TOP OF IT! You may see that you are 8 cars back... but within 8 minutes you are driving away with the perfect coffee and strawberry glazed donut with sprinkles!

★★★★★
Local Guide
December 22, 2023

This place was slammed when we were visiting. That did not prevent our food or drinks from coming out quickly and tasting delicious.

★★
December 22, 2023

Coffee is good but they will completely ignore you at the desk to keep working the drive through. I stood at the desk for over 10 minutes with both employees walking back and forth several times completely ignoring me. When I asked about service, they just said sorry and kept working the drive through.

December 22, 2023

Don t stop!

★★
Local Guide
December 22, 2023

I was reminded why I stopped going to this location this morning. I stopped on my way to work at 0520 for a Latte and SsgEggChz SW Croissant. The Latte actually taste like water and after looking inside the cup; looked green milky color. I have no ideal what they made me but it wasnt a Latte. As for my BK Sw it had a off/weird taste including the bread too. Id just be careful with this location people.

December 22, 2023

Real inconvenience when it s storming outside and you won t be able to order without getting absolutely soaked. Figured we drive up to the window to stay dry ( there wasn t anyone in line ) didn t get my coffee cause my man didn t want to soak the inside of his truck.. I don t think anyone would but Managers and their Rules . Definitely doesn t seem to me this place would ever go above or beyond for any of there customers even for the most minor things

★★★★
Local Guide
December 22, 2023

Stopped here while we were traveling

★★★★★
December 22, 2023

Quick service, wonderful breakfast sandwiches and donuts.

Local Guide
December 22, 2023

Service was subpar. Tables were unclean. Coffee did not taste good.

December 22, 2023

ive never left a review anywhere before but this actually feels necessary. i rarely go here but when i do i always get the same exact drink order but still somehow they manage to make something completely different every time. i learned my lesson and stopped ordering coffee from this place so today i ordered bacon avocado toast and somehow they managed to mess that up too. no bacon and the bread wasnt even slightly toasted lol. dont waste your money here

★★
December 22, 2023

The staff was passive aggressive, rude, and lack basic communication skills. Ill make the drive to springfield next time.

★★★★★
Local Guide
December 22, 2023

Hot coffee and sweet treats abound. Cold drink options have expanded in the summertime. Parking: Lots of spots. Wheelchair accessibility: Easy access.

December 22, 2023

My family stopped here on the way home from Nashville. This was the worst-run breakfast restaurant Ive ever seen. They seemed completely overwhelmed and our orders came in parts in no logical order, people werent getting their orders correct. Worst of all the food was terrible! The sandwich seemed like it had been under a heat lamp for 3 days and the potatoes were horrendous. Duncan Donuts management, PLEASE visit this site and make corrections!

December 22, 2023

Ian And Would Never Recommend This Place I ll Never Go Here Again The Manager And Employees Was Rude Wouldn t Go Here Again if this was the last place on earth Wouldn t Recommend This Place To Anyone Save Ur Money And Go Somewhere Else

★★★★
Local Guide
December 22, 2023

Tried the bite size jelly doughnuts. Needed more jelly. But the pumpkin spice was just right. Perfect combo of spices, light & moist with a perfect layer of glaze....I love Fall Food

★★★★★
December 22, 2023

Great friendly hardworking staff dedicated to excellent customer service. Never disappoints.

December 22, 2023

This location could use training for its employees. I was there this morning and was accused of not placing my mobile order (I am assuming there was a lag in the wifi getting the order to their screen) and when I showed them my order they argued with me that I had not paid nor placed the order. Though I had a pickup time and a confirmation number. The manager is very sweet but the employees are rude and need some customer service training. This is a busy location with not enough staff but that is not a reason to be rude. There is one employee that needs to be fired as she rudely accused me of not placing my order until I was at the window. No professionalism at all.

★★
Local Guide
December 22, 2023

Ordered an iced mocha. Made the mistake of asking for cream and sugar in it. The resulting concoction was undrinkable because of the sweetness. I called the store and asked if I could possibly get a credit to come back and order another one without sugar sometime. She told me that was my problem and I was welcome to come back and order the same thing with less sugar and pay the full price. Learned a big lesson that cost me $3.92. I will never go back.

★★★★★
December 22, 2023

This Dunkin always has super fast and excellent service. It s become my go-to spot!

★★★★★
Local Guide
December 22, 2022

Every experience should be a Dunkin experience!

★★★★★
December 22, 2022

Service was pretty friendly and the wait wasnt bad At All

★★★★★
December 22, 2022

This Dunkin Donuts in Pleasant View, Tennessee is one of the best!

★★★
December 22, 2022

Service was okay but had an attitude when ordering.

★★★
Local Guide
December 22, 2022

The servers that helped were nice. However, the lid on my hot did not seal and therefore always made me nervous of spilling. Please check on that before someone has an accident.

December 22, 2022

Worst dunkin experience ever. Id rather eat trash on side of highway than the food this crew prepared.

December 22, 2022

They had closed down before they actually were supposed to close. Very disappointing to get out, for them to already be closed 15 mins early.

★★★★★
Local Guide
December 22, 2022

Love this Dunkin Donuts.

★★★★★
Local Guide
December 22, 2022

Super clean store. And the staff were extremely helpful

Local Guide
December 22, 2022

Didnt get any. Took forever and everyone was upset so I just left

December 22, 2022

10 on a Saturday and I was just told no donuts or food. How does that happen. Service at the PV location has gone down recently.

★★★
Local Guide
December 22, 2022

Facilities not as clean as they were kept in the past. Storage in hallway. Still passable.

★★★★
Local Guide
December 22, 2022

This is a good location for the area. Is located next to the gas station which makes it very convenient to get gas and get you a cup of coffee and a donut. The staff is friendly and the drive-thru line is typically really long in the mornings.

★★
Local Guide
December 22, 2022

Coffee was good but they gave me the wrong food order and because I was in a hurry to get to the airport I didnt look until we were already in the car and driving. Very disappointing!

Local Guide
December 22, 2022

Something I just dont understand if you have a business and you pretty much sell one particular item all the time and there is many different flavors but you sell more of one flavor lets say glazed donuts IDK how you can run out of only glaze donuts and donut holes and keep the rest of the flavors stocked up.

★★★★
Local Guide
December 22, 2022

Dunkin is dunkin and being from the Northeast .... you gotta love it!! Less than a mile off the exit, easy access to get back on the highway. Its inside a store that also has a Wendys inside. Place is always clean, friendly employees at all 3 places. There is discount at Wendys for Fire Depart, PD and others (great place). Gas is always on par with others off the highway so all in all if you have to get off 24 for any reason this place located perfectly.

★★★
Local Guide
December 22, 2022

The coffee was good but the staff was lazy and slow . we were waiting for the employee to serve us as she thought cleaning the microwave was more important, I dont recommend going there until they get schooled on how to treat costumers

★★★
Local Guide
December 22, 2022

Coffee is usually fresh & hot. Employees are young & not very attentive &/or prompt. Husband loves the donuts, I am not a real sweet treat eater. In the mood, I will get a glazed or custard filled or creme chocolate Long John & ALWAYS good!

Local Guide
December 22, 2022

I am appalled at the lack of customer service and rudeness I experienced. I made an online order for two drinks, waited in line for 30 min before being told to wait a minute over the speaker, when the woman finally came back on she was extremely rude and stated she did not have my ticket, I offered to show her my confirmation or bank statement, she told me to deal with it on the app and would not even allow me to show her my confirmation or offer any assistance whatsoever. I will also be reporting her to her district manager, as she claimed she was the manger of this location. I did not receive my drinks and I will be seeking a refund for my order.

★★★★★
Local Guide
December 22, 2022

Only bought gift cards this time. They are always pleasant at this location

★★★★
Local Guide
December 22, 2022

Need more worker and more products

December 22, 2022

How do you run a business with the lady at the drive thru rude to everyone? I stopped their on Thursday with my kids and shes extremely rude and based on the other reviews shes done it to multiple others! Its a sad situation when I used to go alot I wont be back to this location.

★★★★★
Local Guide
December 22, 2022

Fast service!

Local Guide
December 22, 2022

Food was not very good.

★★★★
Local Guide
December 22, 2022

Staff is very hard working, yet slightly disfuctional when it comes to team work. Coffee js always on point

December 22, 2022

Zero customer service. Stranded at this gas station with a baby and a dog in 90 degree weather and got a coffee. It was nasty and I asked for a replacement of just black coffee on ice. And they wanted me to buy another one. I didn t have enough money for another one bc I TIPPED them with my original order. They refused to refund me or exchange it. Thanks for making a terrible day even worse!

★★★
Local Guide
December 22, 2022

Dietary restrictions: Caution nut allergies

★★★
Local Guide
December 22, 2022

Cream filled donut pretty stale. Decaf latte great though.

★★
Local Guide
December 22, 2022

Bathroom was pretty gross to be honest. It wasn t well kept at all. Guaranteed it was connected to a gas station and a Wendy s but I was unimpressed.

Local Guide
December 22, 2022

Stopped here today after the lady noticed my oder was messed up she just walked away from the drive thru window the whole crew that works at this location is completely useless if you try going inside they lady working gets rude if she gets busy

★★★★★
Local Guide
December 22, 2022

The lady at the drive up window was really sweet and did a great job with our order and food. Drinks tasted great and food was fresh & hot.

★★★★
Local Guide
December 22, 2022

Long lineup,

★★★★
Local Guide
December 22, 2022

Everything was as expected. Great drinks as always.

★★★★
December 22, 2022

At Most Dunkin Donuts I m surprised they don t cuss and throw the food at me but this place at least was polite and the food came fast. They didn t seem happy to be there through. Can t help but wonder if that s more of a Dunkin Donuts thing than the individual employees

December 22, 2022

Drive thru was super rude. Also messed our drinks up twice. Absolutely disgusting. And we were told to hold on multiple times. We had to pay twice it was gross.

★★★
Local Guide
December 22, 2022

Not so friendly in the drive thur . but good coffee

★★★★
Local Guide
December 22, 2022

Great friendly service biscuit was hard on the breakfast Sammie but doughnuts were good.

Local Guide
December 22, 2022

My husband ordered the signature latte which was peppermint and chocolate and when my husband brought this home I was so disappointed it taste like someone drained all the chocolate in it. Didn t taste anything but chocolate very disappointed.

Local Guide
December 22, 2022

We ordered a dozen donuts, coffee, maple bacon and a cinnamon roll. The donuts were were so cold that they had to have been in the freezer and they were old, the jelly and Bavarian cream donuts had less than a quarter of a teaspoon of cream or jelly in them, the bacon was just overpriced bacon with no maple that I could taste on it. They forgot the coffee cinnamon roll and I had to stand in line and request it. The coffee was the only thing that I can give them a nice compliment on. For the amount of money we spent hoping for warm, fresh donuts, we will never be back.

★★★★
December 22, 2021

Dunkin Pleasant View off of Exit 24 on I-24 is my go to Dunkin on the drive between Clarksville and Nashville, TN. Unlike the Dunkin located at Exit 1 on I-24 they will accepted special orders even if they do not sell the item it in the store. Having lived quite a few years in the greater Boston, MA area, I asked the Pleasant View manager to consider making my Boston favorite, the chocolate coconut donut which they didnt at that time. It now seems to be popular seller, although they use toasted coconut in the south and Dunkins in New England and Florida use the white coconut. It tastes the same. Kudos to team Dunkin in Pleasant View, Tennessee.

★★★★★
Local Guide
December 22, 2021

Great every time

Local Guide
December 22, 2021

Way too long waiting and finally after a Anyone here? I got someone to wait on me.

Local Guide
December 22, 2021

Having to listen to employees openly complain about their job or other employees is not a pleasant experience, nor is waiting in the drive thru for 15 minutes for a cup of coffee.

★★★★★
Local Guide
December 22, 2021

DONUTS

★★★★★
Local Guide
December 22, 2021

Fast service

★★★★★
December 22, 2021

Superior, the gentleman that helped me went above and beyond made my day....thanks

Local Guide
December 22, 2021

16 ounce medium coffee drank it within 25 seconds so much for hot coffee

★★★★★
Local Guide
December 22, 2021

I love that they are so very efficient and fast in the morning. Fresh donuts and coffee make my heart happy.

★★
December 22, 2021

Slow service, no masking When asked at window was assured order was correct but it was not

★★
Local Guide
December 22, 2021

Used to be great but their current staff is rude and horrible. Today the woman at the counter actually argued with me about my order. Then gave me the wrong drink. When I told her it wasnt what I ordered she said, oh, its the same thing. No, a mocha coolata is NOT the same as an iced coffee! And dont tell this New Englander that she doesnt know her Dunkies! Rude! Also gave me the wrong donut...

★★★
Local Guide
December 22, 2021

Slow service

★★★★★
Local Guide
December 22, 2021

great coffee. wait times are way too long

★★★★★
Local Guide
December 22, 2021

Id be lying if I gave this place a rating , I dont drink coffee , but my does and she said they did a great job

December 22, 2021

Store hours say 4am to 9pm. Stoped on my wat to work at 8:45pm and was met with a bad attitude and was told they where closed.

December 22, 2021

This was the worst place i had been to. I ordered just 2 coffee. I had told the waiter that I want 2 cream and 3 surgar in both coffees. Instead she put 3 cream in it that looked awful weak. I told her that i didnt want it that weak. She provoked a argument with me stating that I had a bad attitude in contrast she is the one who had the bad attitude. There were customers in back of me. She was very unprofessional the way she challenged me. Very rude!.In a business such as yours. The old saying is that the customer is always right. If i were the manager there and heard her comments. I would have fired her on the spot. Dunkn Donut lost my business.

★★★★★
Local Guide
December 22, 2021

Love this coffee!!!

★★★★★
Local Guide
December 22, 2021

So fast!!! The girl at the register was personable and very friendly!

★★★★
December 22, 2021

Very friendly staff and clean restrooms

December 22, 2021

They are so slow, and very rude. I said excuse me to the lady and didn t even get to say anything else at all before she yelled we don t have you drinks i hasn t even spoken to anyone before. i waited 30 minutes to get my order. The older lady with glasses is very rude and should not work here. i do not recommend

December 22, 2021

They said the Coolatta machine was down so I asked for a iced latte and they told me that they couldn t do that which is two completely two different machines. Then I got a iced coffee and they could do that which is a iced coffee so very poor service!!

★★★★
December 22, 2021

Bacon wasnt completely cooked. Very chewy.

★★★
December 22, 2021

Donut tasted old but coffee good

★★★★★
Local Guide
December 22, 2021

Was fast and the staff was nice

December 22, 2021

15 minute drive thru wait with 4 cars in front of me

★★★★
Local Guide
December 22, 2021

The line inside was incredibly long on a Saturday morning. I recommend downloading the app for faster service. The drinks were delicious though.

★★★★★
Local Guide
December 22, 2021

Very busy location , employees are happy.

★★★
Local Guide
December 22, 2021

Machine was down so ordered a different drink, was good though.

★★★★★
Local Guide
December 22, 2021

Dude guys look Im fat they have doughnuts of course Im gunna eat here

★★★★★
Local Guide
December 22, 2021

Coffee is always fresh!!!

★★★★
December 22, 2021

Good stuff

★★★★★
December 22, 2021

I stopped here the morning before a long road trip and with a drive through line going to the street, and a line 6 people deep inside- the service was fast, efficient, and friendly. Not to mention the fact the food was delicious and the drinks were well made! Thoroughly impressed.

★★★
Local Guide
December 22, 2021

We got a Vanilla Latte with Oat Milk. Tasted burnt and very little sweetness. Just not very good. Black coffee was good.

★★★★★
Local Guide
December 22, 2021

Barista working was very sweet she suggested great flavors and made our drinks and food to perfection!!

Local Guide
December 22, 2021

About the ONLY time my order is ever right is if Tabitha takes my order. I personally dont know her however I stopped going because every time they just couldnt get it right. About a month ago I started going back because starbucks is nowhere near this podunk town. Shes so sweet and fixes it the right way every time. In short what Im saying is the only way youll get what you want here is if she does it.

★★★★★
Local Guide
December 22, 2021

My absolute favorite place! The early morning weekend staff are the best. They have took my 4am order all thru cv19, they are kind and friendly and fast. My order is always right

December 22, 2021

Every time we go we always say no dairy but they some how always mess up even when we are inside or the drive through. I am very sensitive to milk and cream so being constantly given dairy when you think you re not can turn out bad.

★★★★★
Local Guide
December 22, 2021

Fast service and really good coffee. Always fresh food with melted cheese.

★★★★★
Local Guide
December 22, 2021

What an amazing place , try Cappuccino Sweetened Vanilla and a Coffee Cake!! You re welcome

★★★★★
Local Guide
December 22, 2021

Clean and fast

★★
Local Guide
December 22, 2021

The crew here doesn t seem to know their job. Not being able to answer simple questions about drinks, making I don t know how many orders after ours before actually making our order. At least 5 people ordered and left before we got all of ours. They looked frantic and I couldn t pick out any organization to their what looked like complete chaos. Normally you can pick out the manager out of the crew but this one was way off.

December 22, 2021

Placed mobile order for a latte. I arrived 15 minutes later and they hadn t even pulled the receipt out of their machine to start the order. She apologized and started working on the latte but still took a while and my hot latte was barely even room temperature, like she hadn t even heated the milk.

★★★★★
Local Guide
December 22, 2021

Good Dunkin location.

★★★★★
December 22, 2021

Nice people

★★★★
Local Guide
December 22, 2021

They are slow but friendly. Food is always good. Going in is faster. Drive thru is slow and can get backed up cause of Wendys drive thru blocking theirs.

Local Guide
December 22, 2021

Always poor service. Employees seem like you are bothering them just because you are there. Products are sub par. Would not recommend.

★★★
Local Guide
December 22, 2021

Long line then got to the register and their scanner was broken. I had to put thru an app order to pay. I get this is a busy location as both drive thru and counter service was backed up but I saw a few reps in back standing around.

★★★★
Local Guide
December 22, 2021

Walk-in and drive-thru available here. There was a long car line so I went inside and no one was in line at all. This location is located inside a basic gas station that also has a Wendys inside.

★★★★★
December 22, 2021

Great strait coffee. French Crueller. Tip the drive thru workers. They work hard and are very sweet.

★★★★★
Local Guide
December 22, 2021

Fast and good. Good service

★★
December 22, 2021

Coffee was awful it was do a strong I took one drink and threw it away

★★
Local Guide
December 22, 2021

Barely a two star only becausethe food was the saving grace for a 1 star. Stopped in for some coffee and breakfast. Donuts and bagel was good with no issues. The so called coffee on the other hand. I went inside to get my order and I am handed a cup. I ordered a large Macchiato hot. The cup feels rather light. Almost as though its empty or just about. I pop the lid off and fund nothing but foam at top. I stuck my finger inside the foam and didnt feel hot coffee. Smelled good and the foam tasted good off my finger. I informed worker politely that I barely have coffee in my cup. She takes it, about a few minutes later returned it to me. Feel the difference in weight and leave. Tasted horrible!!!!!! Dont know what went wrong the second time they had it, however took a sip wrote it off, tried again and couldnt do it. Threw it away when I got home.

★★★★★
Local Guide
December 22, 2021

Good service

★★★★
December 22, 2021

Quick service

★★★★★
Local Guide
December 22, 2021

Great donuts. Great coffee. Very quick drive thru

Local Guide
December 22, 2021

Stopped by at 8:45 pm, stood there and waited a few minutes for someone to come to the counter while the workers chatted in the back. Once I was finally acknowledged, I tried to place an order and was rudely told nope we are closed at 8:50pm (they aren t supposed to close until 9). I then witnessed one of the workers bringing an entire thing of donuts out to the car while refusing to serve me. This took place on the evening of 12/19- I hope you look into the employee who was working because this was unacceptable.

★★★★
December 22, 2020

Good, fast service