Guadalajara Mexican Grill in Pleasant View

This place was very good. Waiter was amazing.

If you want your money stolen this is the place to come!! Whoever is doing their CCs is adding tips without consent . Carried out my take out order for $30 and card got hit for $36 and NO I don t tip on carry out food .

Had an amazing experience here. Food and service was great, Dalton was a great waiter.

The manager tries to trick you into charging you more be careful they tried to charge me $60 plus but I ask for the receipt and then they got the bill right apparently after being caught.

So good! Love the Fajitas! Our server was awesome!

Worst Mexican food I ve ever had everything was heated up and getting stared at gross food had maggets in it microwaved old the chips were stale to

Food is great but theyre NEVER OPEN... went by there at 5pm on a Thursday when the sign says theyre open till 8pm. It was a ghost town as usual.

On Friday evening my husband and I with our 6 yr old grand son tried to eat at this restaurant now mind you my grandson is very picky eater so we ran by sonic to get him something and we walked in with sonic in our hand no one said anything we were ask how many in our party then we were told 15 minutes we were completely ok with that wait so we stood out of the way for other who may be coming in the door. Another family came in and they were seated ahead of us then the host told me I couldnt have outside food . I would have been fine with that but she was rude and she could have explained that to me when we walked in not wasted my time waiting to just be pushed aside. I will never eat there again.!° And it wasnt as if they were really busy anyway.

I went there tonight for the very first time and wasn t happy when I left. The lady gave me my ticket and it was $79 something. I ask the lady how my order was that much she couldn t tell me why so I ask her to ring it up for me so I can see it. She did and then it came to $71 and the final bill was $69.68 which still didn t make since because I had three kids with me. Which we got two kids meals and two adults meals with dranks! Needless to say I will not be back in that place. I go to pay for my food and the lady threw my bank card back at me and then starting calling me a Bxxxx. I then ask for my receipt that she didn t let me sign at all. Very RUDE I will never go back to this place. Watch people like this! The lady said she was the owner.

I thoroughly enjoyed the food, atmosphere, and experience.

Went back several times after bad encounter with service. Service is much better and food and drinks are great!

Today we tried to eat here after church and we had a terrible experience. First I dropped my wife (8.5 months pregnant) off at the door while I went to find a parking spot. She went in and said we are a party of 8 to which the girl at the counter said she couldn t sit her until the whole party is there. Okay. My wife then asked for a glass of water while she waited because it was very warm. The girl said no not until you seated. My wife waited a few min and felt faint from the heat and being so far along in her pregnancy and asked again, I m sorry, but I m 8.5 months pregnant can I please have a glass of water? And the girl snapped and said no they only have one waitress and won t serve her until she s sitting. 7 of our party was here and the other was still looking for parking and we asked if we could sit because my wife really wasn t doing well and she tried to give us a table for 5. We said we have 8 and she said she couldn t sit us (which yes it s a bigger party but I wish she would have said that from the start instead of making us wait) then my wife said she didn t care where she sat but needed water and the girl AGAIN said no not until we re all seated and ordered food. We ended up leaving. Terrible customer service and experience.

Pleasant place for quick lunch.

Service was terrible. Queso was like water and taco bell has better food.

Got here at 11:10 on Sunday. Food was fresh & tasty, service was good, atmosphere was good. Salsa was particularly good.

Food was at par. The Horchata is excellent!

very nice staff, food was amazing.

Everything was just ok, nothing but a straight up average C, not even a C+, Muh. Over priced for the quality and content. There was only one other table in the place and the service was still so-so. Food

The maximum

Excellent little Mexican place. Food is always great and staff are friendly.

There have been multiple times they are not open during regular hours and the last couple times I have gotten something to go I was overcharged a few dollars. Screw this place.

Nice, clean restaurant with friendly staff and a great cook!! Stopped here on our way through and was not disappointed. With four of us we got a variety of food and it was all so tasty. I had the Poll con Arroz which is simply fajita chicken with Mexican rice and cheese sauce over top. Their rice is so good and well cooked. We also had a Taco salad, the special nachos with chicken beef beans lettuce tomato cheese sauce and shredded cheese then a chimichanga. Everyone agrees the food was fantastic. The prices are reasonable and the portions were perfect.

The food was absolutely delicious! 10/10 fresh and made correctly. The service was a little slow even though the restaurant wasnt super busy. We had to ask the hostess a few times to get us something. I would definitely visit again for the yummy cheese dip and taco salad!

Food was good. Service was ok. Hostess was rude and tried giving the wrong change back on my bill. Tried claiming a 1 was a 7 on the bill. When I corrected her she threw the change on the counter at me and got very rude.

Good service

Been here several times within the last year and each time has been good

Everything was delicious as always

Service was friendly, place was clean. Food was very good.

For Father s Day we decided to order the To-Go party platers with tacos and supreme nachos! It definitely did not disappoint!! For 130.00 we have enough for our family and 7 for a few days! Hubby was very excited and the food was all fresh and tasted amazing!! Highly suggest the platers for any family event or holiday!

We ate here as a family, my wife and I, my son and his wife, three grandchildren, and the boyfriend of my eldest granddaughter. The boyfriend is a vegetarian and there were several vegetarian options on the menu. My youngest granddaughter is only a little more than a year old. She has a prodigious appetite and is far from a neat eater, to say the least. The staff accommodated this motley crew, altering certain menu items to suit individual tastes and by rearranging the tables to seat all eight of us together. Its a favorite of our family and we have been there often. Vegetarian options: See my main comment, above. Parking: The restaurant is in a mixed use commercial/residential part of town known as The Village. Parking is ample and with luck you can find a spot less than ten feet from the door to the restaurant. Kid-friendliness: As I said above about my youngest granddaughter and her eating practices, this place is very kind friendly. Even if it takes them 20 minutes to clean up after we leave. See the photo above and you may notice the little treasures face is slathered with refried beans! Shes a little delight. Wheelchair accessibility: The Village began construction in 2005 and, after a lengthy pause caused by the financial crisis of 2008-2009, construction there is absolutely booming again. Everything being done there is in compliance with the requirements of the ADA

I chose 1 star because it wouldn t let me write a review without one. This location has been closed multiple times during normal working hours on a Friday night. The service at this establishment is absolutely embarrassing to experience. We have never seen the dining room full and that might be because they never have it open completely. Tonight. My wife, two girls, in-laws, and myself (6) were not allowed to sit at the same table. Four adults and two children. Would not be allowed to sit together. With tables that seat 6 in the back half of the dining room, we were not going to sit at separate tables. I would add there were only 4 people in the dining room at 6:30pm. So any crews that plan to attend this business, be forewarned, you might have to split up and look at tables that could fit your family at once.

If it were an option, I d give this place zero stars. We had always enjoyed eating there, until our last visit. Joanna is beyond rude! We had an issue with an item on our ticket, that we shouldn t have been charged for. She handled it very unprofessionally. My daughter, after being treated so rudely, told Joanna that she could see why they are closed the majority of the time, if this is the way she treats customers. Joanna s reply was what s your f ing problem? Yes, she actually said it. Professional, right? She then opened the register, pulled cash out to refund the item we should not have been charged for, and threw it across the counter at my daughter. My daughter told her to keep it because obviously they needed it more than she did. She then suggested Joanna give it to our waiter because he was actually pleasant. Instead, she put it back in the register. Our waiter was American and my daughter told her it was nice to see they hire Americans now, as she had gone there to apply for a job in high school, and was told we don t hire Americans . Joanna then pointed her finger in my daughter s face and yelled shut up! Maybe she didn t want the only other two people in there eating, to hear that. As my daughter headed to the door, Joanna went on to tell me that my daughter needed to be careful how she talked to people. She could take her own advice, and maybe they d be able to open the doors more often. If she treats her employees the way she treats customers, then it s no surprise they re always hiring.

the best food very delicious good service even though they are short staffed

Pretty good little Mexican place. Love to order takeout from here and they usually get the order spot on!

Great service a d good food. The gentleman that waited on us was very sociable. Parking: we got parking but it took a minute waiting for someone to leave

New staff is very friendly. Food is good as always. New restaurants in town have caused them to be more focused on customers. Competition is always good for the customers.

Great food, service, and nice atmosphere!!

Ordered two taco plates thinking they would bring what are known as traditional tacos like any place in Springfield serves. Instead we got hardshell tacos that were the same quality as taco bell. The meat was flavorless like truly an insult to Mexican food. When we went to pay my check said 38(which is already overpriced) and the person at the front told me it was 42 and some change because we ordered carnitas on one plate. That charge was never explained to us but I paid it. With tip the charge was 50 bucks for two awful taco plates. The server was nice but the food is awful.

This place was great the staff were awesome and friendly the food was great Ill definitely be coming back after work to try out the margaritas

Great prices and food. Staff are pleasant and friendly.

Tried a vegetarian fajita for the first time. It was really good.

My favorite restaurant in the PV area. This place has the best food and wonderful employees that always make sure drinks are topped off and chips and salsa bowls are full. I m thinking about their California burrito as I write this review.

The service is now extremely slow. One waitress working with bad attitude. Waited 40 minutes for food from lunch menu.. This is 3rd time in One month weve had the same one waitress working the entire restaurant and doesnt have a smile on her face. Enough said. I will find another place

This is my favorite Mexican restaurant in the pleasant view area! However they now have a server that is very disrespectful and rude! It seems that she may be the only waitress but still. That kind of attitude makes the customers run away!

Came Im ordered a top shelf margarita, pure sweet and sour. Dont waste your money food nuked for sure.

Excellent!

Great place awesome food..

The food is pretty good but the management is very rude and hateful. The waitresses and waiters try but it just cant make you forget how rude the female manager is

Natalie was a wonderful waitress, helped us put together what we wanted. You certainly want to give this place a try.

excellent food ,great atmosphere and friendly staff

Went to Guadalajara Mexican Grill Friday afternoon, on 6/18 at around 3:30pm . Me, my sister, brother-in-law, and their special needs son. They showed us to a tight table for four, my sister asked if we could take the table for six right next to that one. There was only one other couple eating closer to the front, and the manager refused to let us have a larger table. She would not even let my sister use a chair from an empty table to set her bags on, my sister uses to help with my special needs nephew. The manager quickly and coldly made it clear that we could not do that. She never once showed ANY compassion, caring about my sister s needs, never trying to help. She even mentioned, more than once, that if we did not like where she put us, we were free to leave. That quick. No apologies for her decision, it was her way or the highway, no discussion. Again, there was ONLY one other couple in the whole restaurant. Wouldnt even give 1 star if I could.

Food was good, well what we got of it, haven t been here in a while so we decided to meet my brother here for dinner, it was a colossal disaster. They made my wife get up and move so they could take away one of the tables because instead of 6 we only had 5 and we could all fit at the same table even though half the restaurant was empty, so we ordered our food and they brought it all out at separate times everyone got their food except my brother so we stopped a lady who wasn t our waitress since she was no where to be seen and asked about my brothers food, he ordered a chicken taco meal so we let the woman know and she went to the back and brought him out one chicken taco, which was not at all what he ordered, and was gone again, they never even came back to check on us, never refilled our drinks, it was a pretty horrible experience, I really like the food here but I doubt I ll ever go back, the service is that bad! Go to El Dorado and save yourself some time.

Favorite place to dine outside. Our server was so sweet, as usual.

Terrible service. This uses to be my favorite place but its not as good since management changed.

Great food but they are never opened

Food was ok. The female waitress with the sandy blonde hair overcharged me on my receipt. Checked on us maybe once and didnt offer more chips so she got a 1.50 tip. Bill was just updated to a 5 dollar tip so she technically stole 3.50.

Always good. Always fresh. They didnt have mole that day...but Ill be back! Excellent fresh Super guacamole.

I guess they dont do refills on drinks or dont think its important to come ask even though all 3 of us drank all of our drinks and still had food to eat.

On a recent visit, my wife WHO IS ALLERGIC TO SHRIMP, ordered chicken fajitas. The blone haired waitress brought shrimp and proceeded to argue with us that she ordered shrimp. Tip for a wait staff: Even if you think you are right, its not a good idea to argue with the customer. Ill be watching my credit card charges closely to be sure we dont get overcharged after leaving a small tip.

Great food & service.

Waitress would not let me get the lunch sized portion for the same price as the dinner portion! I told her I would pay the same just didn t wanna waste food and she was very rude about it. Then I tried to stop another worker for a question and he looked very unhappy I bothered him so much so I said you know what Nevermind and he kept walking! not the best service. Go to el dorado

Service was terrible. Food was just ok.

The food was excellent and the price was reasonable.

I wanted chicken nachos and they brought me chicken and shredded beef, no one asked if there was anything wrong when I left my plate untouched and still charged me full price when obviously there was an issue I won t return I wouldn t advise anyone else to go here either!

Good Texmex

The food was good, no complaints there, I had the Carnitas. The inside had a clean feel to it. My complaint was the service. I asked to be seated outside ( there was many table empty ) But the waiter said they was too busy to seat more people outside ( weird ) then after seating me inside I watched them start seating more people outside. I don t understand. I ran out of salsa for the chips and no one asked to fill my sweet tea back up. I realize I could have asked but isn t that their job to stop and see if the customer needs anything? I do acknowledge they has a busy night with the car show going on.

Good location, good prices, fresh, and fast. We will often order to go and they pack everything very well.

Delicious food and good service

Excellent food. Great service, we go there quite often.

Food was average...service was acceptable

Good food and really great service!

Good food and friendly service would have gave it 5 star if service was a little bit faster and the a/c was broke all three times i was in there

Food was once REALLY good.....then corona hit and the quality, service and answering of the phones bottomed out. Bummer! Hard to make plans when you cant get anyone on the phone. Loyal customers move on!!!!!

First time here and it will be the last. We came in and was seated right away. A fella broght us chips and salsa. We sat for 15 min without a drink order. There were four employees on the floor two of which were walking around not really helping customers and one young skinny guy doing all of the leg work. They were not overwhelmed with many customers at this time. We walked out due to that lack of service and care. Date/time of visit 9/27 5:30pm

Pleasant service, delicious food.

We had takeout from this restaurant on Friday, October 9th. I ordered chicken fajita for me and next day I was going to eat leftover for lunch, that is when I discover black Square piece of hard rubber that looked like a part shoes. I called immediately and spoke to Lopez who claimed to be a manager. I sent two pictures to Lopez via email which came back. What concerns me is that they treated this as no big deal. I wonder what else they are cooking in the food

Good food and scenery

Great food. Very service

We enjoy eating here often. Large portions and great prices with good food. Atmosphere is nice. Service is usually pretty good.

Amazing. Absolutely perfect.

Awesome

The portions were very generous, had the Nachos Guadalajara and could ve easily feed 2 people.

Absolutely....hands down ....best Mexican restaurant in middle Tennessee....outstanding service...amazing food...I will drive up I-24 12 miles everytime to eat at this location

Food is good and plentiful- what you read in the menu is what you get! If it doesnt say lettuce/tomato/etc., it wont come with it! Service varies- sometimes great service, keeping the drinks filled and the chips/salsa coming, other times they disappear and you have to flag someone else down to ask for more.

Service was fast, portions plentiful & food tasted great! Highly recommended and i wasnt disappointed.

He. The only thing thats good about it is the convenient location. Otherwise, the food is bland and the service is subpar.

Good

Waited almost 20 minutes before someone asked if they help. Broug

Wasnt the best in ever had but it was the best Ive had in Pleasantview

Very cute location in Pleasant View. Very clean. Good food and great prices

Great place to eat! Tiffany is AWESOME! Perfect service & the best food!

Good food at a good price.

Fabulous Mango Margaritas! Staff very polite. Very clean restaurant. Prices reasonable and food is good. Will customize food if you let them know when you order.

Love this place

It was a nice get a way.

I went to Honeysuckle Hill Farm with friends. We stopped here for dinner on our way home. We all had different dishes and they were all delicious. All the kids loved it, too. Great salsa and cheese dip. Located in a nice area. I would gladly go again. I recommend the chimichanga.

Great food!!!!

Rude customer service

We went there for a BD party great great food and service very clean

Good service and great food.

This is my go-to Mexican food restauarant in Cheatham County. Quick service and reasonable prices!

Good food.

Really good food and service I had no problems whatsoever

Best Mexican food Ive ever eaten at a Mexican restaurant.

1st time being there and the food and drinks were really good and portions were over the top. Thanks for the great experience, will definitely return in the future.

Excellent food. Clean restaurant. Great service.

Always a great place to eat. Their tamales are the best.

The food had no taste lots of grease bad service or should I say no service and it took a long time to get cold food

Worst service ever. Wouldnt send my worst enemy there.

Awful... hurt my jaws to chew the food, serve was rude and had to go find her for refills on our drinks.. save you money and go to Taco Bell...

Mostly good depending on the day

Beautiful place wasnt too impressed with my waiter he never got my order right and the other waitress wasnt friendly wount go back the vibes didnt feel right ,I felt like the color of my skin could tell how much money I had on me they taught I was broke lol not a good feeling ,I like to eat good n always tip if the food n the service is good

Taste good but the torta nearly had meat in it and its very expensive 9$ for a torta with no meat its outrageous

Food is super good Service is great Beer is super high, way way way too high. $4 for bottles. Mixed drinks are all well. So no good liquor. Just a heads up for my drinking buddies. But great place to eat then go elsewhere to drink

Not bad,

Margaritas are good. The food could be better.

Food was ok, but not great. It was kind of bland for Mexican food. Service was prompt, but not very friendly. No a place that I would recommend to you.

Salsa tasted like watered down pizza sauce. Small cheese bowl was $3.50 and it wasnt even . Ordered Peter nachos over rice instead of chips for an additonal $1. Server was very soft spoken and scattered. Will not return. 2 stars is giving more credit then warranted.

Was seated at the patio since it was a bit warm inside the dining room, but was pleased with food portions and salsa.

We went for lunch and the food wasnt good, the service was alright! I will not be returning!

Great food

Food was good and service was prompt.

Nice quite great food

Great food!

Food is decent. Service is great one visit and awful the next.

Definitely the best Mexican food in town. Fajitas are delicious and I love the homemade Salsa.

Food is comparable to most Mexican places. Service is normally really slow making things tough with small children.

Food and service was great. Rainy day outside and floor was slick.

Love it

Good but not great. I am really a TexMex kind of guy. To salty for me. I used to be better. I hope I just got there on a bad day.

Awesome food!

Food was good. Waiter was not very attentive.