2727 York Rd, Pleasant View, TN 37146, United States
Find your nearby Pizza Hut® at 2727 York Rd. in Pleasant View, TN. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
I swear they forgot the sauce. I know thin crust is thin but this stuff tasted like pizza flavored cardboard. Way too dry. The young man at the window was super nice though.
This place would have been a lot cooler if they had pizza/cheese sticks for sale by the slice, or something similar to the Little Ceasars setup. Next to a gas station, I was hoping for some quick travel food beyond what was offered at the gas station.
Funny thing is was traveling then stop by Pizza Hut to get some food,after ordered my food man in front asked for tip!!!! tips are optional after customer get the service NOT before!!! Was so rude Busy place due for been away from city and there’s two gas stations and truck stop nearby
We LOVE our Pleasant View Pizza Hut! We order from there almost every Friday night!! It’s always best to order on their APP! You can get loads of FREE STUFF there! Staff are 99% friendly as can be and even though we go pick up our pizza’s we are sure to tip! I can’t ever remember there being any A/C on inside that establishment!! What is with that anyway? Those poor kids have got to be absolutely miserable especially in the summer! Like for instance today - it’s climbing to 103° and that doesn’t count the heat index! So OWNER OF PLEASANT VIEW TN PIZZA HUT, if you are reading this - - Please get some A/C in your MAPCO Store for those poor kids in there! Geeeeeezzzzzz!! That’s pitiful!! Bless their heart’s!! My guess is that wherever YOU’RE sitting today, Pizza Hut Owner Person - - It IS in air conditioning! So have a heart and help these poor kids out and call the HVAC people up there - please!!!!!! Go see them! ALL Food and service is top notch!!!!
Employee coming from outside on break and straight behind the counter, no hand washing. Another Employee straight from the bathroom to behind the counter, NO HAND WASHING. The one from the bathroom knew I was watching him, and still did NOT wash hands. Definitely calling the health department to check them out. You can tell that there is poor management.
Hit or miss with service. We occasionally get a cold pizza and we live less than a mile away and sometimes they're on top of it. It's always fun mystery. Kids love pizza so permanent customer.
Everyone is nice and sweet. They made my food in a short amount of time. Everything was hot and fresh. The new hires were amazing. The window lady was direct and understanding. The manager was a very respectable person. They have a amazing work force. And I would love to visit again.
Don't understand all the negative reviews? Mgr was on point as was all the staff. Walked in..placed my order..walked out fresh..hot 🔥 and absolutely great food. Alot better than most PHs I've been to in the past. Dinner box was awesome Thanks for a great pizza 🍕 😋
Order wasn t ready on time (pick up). They were obviously overwhelmed
Chicken and pineapple always my fav!
Small but pizza
Busy lil place Ill be back
Dont bother ordering extra cheese. Just 2.99 for nothing. I like cheese and even with extra cheese the pizza is lacking cheese. Not going to ever bother with pizza hut again
My favorite
I ordered from this place twice a week and I seem to always get a pizza that I don t like.
Very good attention
Worst managed place ever
Doesnt deliver to my area but its always great to go there.
Pizza was hot and delicious.
Carryout was ready quick and was good.
SOO TRASH they take forever it took 2 HOURS JUST FOR some pizza.plzzzz dont order just to waste your time get it somewhere else.
Order a large pizza at 6:48pm they came at 9:35pm
It took them 2 hours to get a pizza
I repeat do not get a pizza in this place it took 2 hour to deliver my pizza I am never getting a pizza in this place.
It s a carry-out Pizza Hut. I ve ordered there several times and their pizza is always good!
Worst pizza Ive ever had! No toppings no cheese. It was awful! Will not ever order from them again!
The giant fish sandwiches are delicious.
Delivery took 52 minutes from time text was sent saying it was out for delivery. The 1 star is actually due to the interaction with the manager, Melanie. She was not helpful, dismissive, and very likely under the influence of something while working.
Food is usually good but service is a little slow
Food served out on time. Quick service
Excellent
Great Pizza. Fast delivery. Order 3-4 On a Month.
Bad food and order was not right
Great but more money than I was used to.
Good people good service
Never once had them get an order right, and they regularly hang up on you when you call the store.
Placed my order online and it was wrong! Called the store and they made me another one ..it s burnt pizza
Worst Pizza Hut Ive ever had. No sauce and toppings just thrown in the middle with 3 inches of crust with nothing on it!! Breadsticks were burnt!! Usually love Pizza Hut... not this one!
Hannah Caulflower was very rude to me on the phone. I called at 6:16pm to order a large thin crust mango pizza and she screamed at the phone and hung up on me :(. I just wanted my goku fortnite burger mango pizza
I had my pizza in 30 minutes and it was delicious and hot. I appreciate the great service.
Luckily, even to getting one star, they were very stingy with the toppings, even the sauce worst Pizza Hut I have ever ordered from.
The last 2-3 visits, my order was not how I asked. And Im willing to pay extra too...as I tell them.
great food, still hot on delivery, speedy delivery
Good staff and good food!
Definitely hit the spot. Young lady was very pleasant
Order was done in 15 minutes. Fast and friendly and pizza was great. Dont eat out too much with the current economy being as it is,but this was a much needed break from cooking at home all the time.
Waited at window to long while workers stood there on talked.
Pizza is down too expensive sauce on the pizza is terrible now they dont give you enough toppings
Friendly and helpful staff. And i liked the veggie pizza..
Fast delivery, Very nice girl delivered our Pizza and wings. Will order from them again.
Great service good people
We have bought pizza hut pizzas from one side of the country to the other, being OTR truck drivers and this location is By Far the best in the country! You guys are leaps and bounds better than any other! Thank you so much for your dedication to high quality.
Great place for pizza, efficient service, always hot and fresh in my experience. Staff are typically polite even when theyre slammed.
Great staff and the food was amazing!
Ordered online about 15 minutes later received text that its out for delivery. After 1 hour I call the auto attendant said it has already been delivered. After holding on the phone for maybe 5 minutes spoke with someone that said its on its way after i heard her ask someone about it, heard them say check the bottom of warmer, about 12 minutes it arrives the driver said it was in the warmer the whole time. Worst pizza ever hard dried up and barley warm, Took a few bites then threw it in the trash. Never will do business with them again.
Pizzas were very good as was the prices.
Expect long waits and total confusion from employees. Arrived 5 mins after the time I was told. Several people waiting. Paid then I took another 20 mins to have it ready. This place need a manager that can take over and run it properly. Was almost ready to ask for my money back and walkout.
Cant say much. Its drive thru and pu only. However, service is fantastic. My local PH closed. We like this place!
Nicholas the manager was rude did not know what he was doing I wanted a refund on a pizza that they messed up because all of them was sitting in there eating and he would not give me a refund cause I paid cash
Parking: Pleasant View, Tn has a great staffing. Food
Was told 20 min ,showed up was told another 20 min ,then sat in drive thu 15 more min
Thin and crispy pizza was not crispy
Just to talk to a real person.
One of the best Pizza Hut Pizzas I have had. Not greasy and was ready when they said it would be, even though they were very busy. Would recommend just parking and going in when they are busy as the pickup lane isnt laid out very well for lots of traffic.
The food was great and the pizza got here on time. However both pizzas were missing toppings. I would recommend or come here one more time because the food was good but the pizza does need to be correct next time.
Food is always food, hot, and delivered quickly.
This location has fallen far. The pies were either baked too long on some and or not baked long enough. The flavor was not as I remembered it. A hair was found on one slice. Could not say if that was family member or worker. So not holding it against them but i do have my suspicions. Bread sticks were very bland. We will not be going there again.
Very friendly
I just had a delivery guy come to my home with pizza that I didnt order. Confused, I thought maybe my husband ordered it across the street. I tried to pay the man for it with my card and he said its cash only which I never use, so I asked my husband who said no he didnt. It was pizza that I dont order and with payment I dont use, so I have no clue how this happened. I apologized and went back inside, I was not expecting guests and am sick in bed. I then had a woman call me from Pizzahut, again, bugging me about the order rudely. I will never order from them after this bad experience. Just leave me alone, I tried to fix this and figure out what happened on my end but we didnt order it and we wont ever be ordering from them in the future. :)
Ordered from this restaurant. Took them over a hour which really wasn t the issue because they only had one driver. The issue was that they didn t bring the entire order. I let the delivery driver know this wasn t the complete order. The delivery driver apologized and informed me to contact the store and they would do the same. I contacted the store and after being on hold for way to long I was able to inform them of the error. I was first asked to come pick up the remainder of the order. I informed them I couldn t (reason for the delivery) and they stated that they would remake it and send it out. Well They never showed! I tried to be patient and give them time and even called back but could not get in touch with anyone. This is ridiculous!
This place is awesome! We had a big order for my sons birthday and they knocked it out of the park! Thank you!!!!
Food and service is getting worse all the time!
The pizza was great and the staff was outstanding. The only reason I didnt give 5 stars was because I had to wait longer, due to the pizza had to be remade. I was on a very tight schedule to already start with.
Good pizza exactly as ordered quick delivery
The wait time was way longer than it shouldve been. The food was fresh and tasted fine but the staff is disorganized. While patiently waiting I found several orders that were placed after mine were somehow being fulfilled first. Im not exactly sure what is going on but the team could use better training and a better system for communicating the orders that are placed.
Was like 15 min till closing and I put an online order in and the lady called to verify my order was right
very great
This place was super friendly and had some welcoming (lower than average)gas prices after paying over 50 cents more.per gallon in Missouri! Wish we couldve took extra with us!
Awesome
Worst pizza place in town.
Not enough sauce on the pizzas for our liking. Staff is friendly. Breadsticks and cinnamon sticks are good. Good prices and deals.
It was ok but the pizza was not done enough and manager was upset we didnt want it or another pizza that we waited for 45 minutes so we just paid for the salads
Food was hot and ready when I arrived to get it! Great Staff!
I couldn t get ahold of anyone to order from the store. I talked to 3 different people from another country who barley spoke English and had NO IDEA of the Pizza Hut menu. Ordering from Papa John s from now on.
Used Google maps for ph. Number since I was parked at mapco across the road.was told pizza would be ready in 20 minutes . I gave them 20 minutes, no pizza and not even in process of being made. I double checked my recent calls and it matched the Google number. Thanks for wasting my time. They screwed up again tried ordering a carryout and got hung up on.
Easy to order online and ease of picking up, good pizza melts
Avoid if possible. Ordered for carryout online through website. We dont usually go with chain restaurants if we can avoid it, but we needed a quick weekday dinner solution so we figured wed give it a go. They completely messed up the order, wrong toppings altogether. I feel ripped off and wont go back. Also, no one picks up the phone when you try to call the number listed here on maps. Neat-o.
We live down the road, and they apparently still dont deliver to us for whatever reason. On top of that, even when we do the pickup order, its been lukewarm temp more than once. Staff is polite, though.
The food was good but I did not get the correct condiments. They dont seem to read the comments for the instructions.
Its great
Theyre always really nice whenever I get food from them. The pizza tastes great, and theyre definitely quicker than most with the orders?
Got our pizza home and it was so good my husband and I said yum umm thats soo good service was awsome she was sweet and very comfortable to speak with AAA SERVICE
Good every time.
I ordered pizza tonight kind of late but let me just say they were ON IT. This was the best pizza hut pizza we have ever had. They followed my order to the letter. It came hot and fresh and exactly how we wanted it. Good job!!! The only issue was there was no sauce for the wings. But, who doesnt have ranch in the fridge?!?!
Pizzas prepared exactly as requested; line at window, an employee came out for names, returned with orders, excellent customer service.
Forgot my order. Seemed like socializing was a bigger priority for the employees.
Best pizza ive had in a long time. awsome!!!!!!
Waited for a good minute and we called they said their gm was delivering pizza they need more drivers
Called To Order A Pizza , But The Girl Who Worked 4-30-21 At Night And Was Taking Orders Couldnt Understand My Address For One And Was To Busy Socializing To Take My Order , Hung Up On Her And Called Papa Johns
Food was good and didnt have to wait long
Goodpizza
Good food, service, easy to order online, etc. Thank you!!
Extremely slow process getting to window to pick up. When got to window waited several minutes for someone to take care of me.
Quick & painless, food is great.
2 out of 3 orders been told it was out for deliver and over 30 minutes later I receive my order and I am less than half a mile from the restaurant. Delivery lady always complains she is the only driver for the last 4 hours.
I felt as my business was appreciated. They were busy but still made me feel like I mattered.
My order is always ready when promised and always fresh and hot. Great staff too.
Friendly people, great service and good food.
Fast service, great tasting pizza at a good price.
Order was correct and fast
All my food was very delicious and hot! We enjoyed it so much!
Great service!!!
very friendly employees
Excellent food, customer service with speedy delivery
Pizza was on point and delivery was great!
So I had accidentally sent the pizza to the store and whoever was managing the store they had called me and asked me if I was sending it to the right place and they thankfully had sent it to the right place for me and I was very very satisfied with how professional and nice and easy going the conversation was they helped me a lot.
Quick prompt service.
The pizza was good. Fast service and COVID cautious, I like that!
Make the pizza look like the one in the pictures and ads not 2 inches around the edge dry crust when the Detroit is supposed to have cheesy edges
Great product.
My brother and his family all have covid & cannot get out. Long story short, it was his birthday & I had pizza sent to his house. Thank you Pizza Hut for contact less delivery! You guys have no idea how grateful they were for delicious food & not having to worry! The delivery guy did an amazing job of communicating that he left the pizza at the front door! Thanks to the cooks as everything was perfectly cooked! Thank you for all you do to keep everyone safe & our bellies full! Stay safe & awesome job
Great idea but they made my pizza wrong
Terrible service and terrible people. Refuse to be considerate and their food is horrible. No wonder no one wants to work there. LOL
Pizza was overcooked
I called 3 times..Each time he asked me my number and name..When l told him l had a coupon he put me on hold for 10min ..l called back he did the same thing when l said l got a coupon for 26.99 2 large pizza up to 3toping and 8 bones wings.l called back he never picked up the phone. Terrible customer service.If he doesnt want to honor the coupon just SAY that...
Refund my last order since it was completely wrong.
Fast and easy
How about being open. My order was cancelled and it was late so I could not treat my employees to the meal I promised them.
The service was great and the pizza was great.
Went in today. Store unlocked, phone ringing, but no one anywhere to be found
Wings were cold by time I got home.
The food was good. However, the deliver male deliver driver showed up looking sketchy with black painted nails, and dressed poorly. Which makes me wonder how clean the store where the pizza was made, along with the cleanliness of the store staff.
Quick fresh and hot great prices
The pizza is very delicious
Great pizza that can be ordered and pay for online
The pizza was so hot and fresh
Depends on the day and the crew working as to what you will get. Sometimes it s fine, sometimes it s practically inedible .Ordered delivery last night and it took 2 hours to arrive. My husband went to the store after calling and being put on hold because our order never arrived and they were backed up, but no one seemed to care, or at least weren t moving any faster to remedy it. After 2 hours and all the hassle the pizza just tasted like disappointment!
More toppings on my 3 toppings pizza
Always specify on the create your own to have extra sauce. Never happens. Thin crust comes out so so dry. Might as well get crackers and pepperoni slices from the store.
Make sure the cheese bread is cheesy not burnt next time
I ordered a pepperoni pizza and I got sausage. The food needs to be checked that it is going to the right place. It took over an hour for my food to get delivered.
Made our pizza for lunch and our chicken wings and they were absolutely amazing. I order a specific Pizza with pepperoni and Ham and extra extra cheese and it has to have the extra extra cheese. And they went above and beyond
Probably not the stores fault but to the lack of staff....gotna text my pizza (1pizza $40 with 20% tip) was out for delivery. 45 min later I called store they said the driver just left, took him another 20-25 min to deliver so mi pie was over an hour old and it arrived like it
Used the app for the first time to order over $40 worth of food. Scheduled pickup for the next day. When we showed up to pick the order up, they had no record of it. Despite verifying multiple times that I had scheduled it for the next day, the app scheduled it for same day pickup. My entire family was kept waiting while the restaurant fixed the order. I promptly deleted the app. It is useless.
Pathetic. You can buy better frozen pizzas than what this place serves up
Pizza hut has the best pizza and love the cookie
Ordered a deep dish half meat and half meat lovers and cheese bread got home and had a thin crust and no supreme I will never be back
This Pizza Hut in Pleasant View TN is the worst establishment. If I could give them a negative star rating, I would. For a strictly carry out store, they have an interesting business model: Simply don t answer the phone. Keep the customer on hold for a maximum of 10 minutes then simply hang up! Once I actually got a live person to answer, and true to their unique customer service model, the individual asked me what I d like to order then simply hung up on me. I have tried ordering pizza from this low class kitchen three times. Never again.
Food was good
Great pizza tonight! Worth the extra few minutes wait!
Wonderful lady and very nice to me
Quick and treat customers well
Sad they didnt have cheese sauce for our stuffed crust Hawaiian pizza, this location sits next to a gas station so I went over there to get sauce for it
Picked up a large pizza here. Delicious, fresh and ready in 20 minutes. Staff is very friendly. Will definitely order from here again.
Pretty good pie. Wish they delivered out to me. Boneless wings have always been prepared well at this location.
For me the Pizza Hut name speaks for itself, consistently good pizza. Always fast service with a drive thru pickup.
Its been so long I dont remember
Ok
Pizza the hut
Close to home and good pizza
Eager hard working staff, With prompt service.
The 1 star doesn t go to the staff except for the two ladies at the front. The manager seemed careless and non attentive and they were lost and scrambling around while I was ordering the pizza that wasn t even for me. There is some seriously unprofessional behavior coming from the front desk and they aren t cognizant of the fact that I m standing there watching them run around like chickens with their heads cut off
I use to like this place, but after the experience I had last Sunday I will never be back and I ll also be contacting their corporate office. Jessica, I believe is the managers name and she was absolutely horrible. I called because I ordered a thin crust and received a pan instead. They even got my toppings wrong. So when I had called back up there, Jessica answers the phone and proceeds to tell me she knows for a fact my pizza isn t wrong because she made it herself and that she didn t have time to deal with bs at the moment and hung up on me. As I ve said before, your corporate office will be contacted
Unfortunately, frozen pizza
Great service