Billy K's in Pointe-Claire

I ordered cheese burger with bacon, The taste was not extraordinary and it was same as the other burgers but unfortunately the food was very very very oily Food

The burgers are boom and if their Philly steak had more steak and cheese in it i would give it 6*s

Wow, what a lovely new restaurant that I disovered recently! The girl at the front, I think Kadisha, was so kind. Thank you!

Good selection of poutines home made sauces for all and the burgers too my real first home made meal since C Treatments .All the best Koko,Missak,Kadesha,M, Vegetarian options: 5 plus Koko happy to oblige Dietary restrictions: Veggy Kid-friendliness: Yes Wheelchair accessibility: Yes simply knock and they will happy to open the door for any customer

The food was excellent and the service as well. Best burgers in the west!

Best restaurant ever, the employees blessed!

Billy K s Pointe-Claire is the go-to place for those late night snack attacks. Great food, service and atmosphere! The sweetheart Kadisha behind the counter told me her grandma makes the brownies and banana bread with love and lemme tell ya, she ain t lying Michael

I love this place. Food is fresh. Nice vibes!

I cant get enough of this food. Soo amazing owner is awesome.

Nice owner. Cashiers service is on point. Welcoming and very generous. If you re in town, you must visit!

The Billy burger is JUST WOW!

Amazing burger. Cashier recommended the texan burger and he was right, it was really good. Will def come back

BEST BURGERS IN TOWN!!!!!

The cashier is too friendly was flirting with my boyfriend the whole time we were waiting for our food. I went to the bathroom and came back to this. Had to go wait outside

Great burger and the owner is very friendly.The staff is very nice.I have gone to this location several times and the meals are consistent.

Billyks burger and service is A1, exceptional service by the lady at the cash , shes very kind and friendly, the food Is not to be missed, amazing, clean and the best burger in town, I give it 5 star and 10/10 even the kids love it.

Fast, clean, friendly service

Great burgers. 2nd place after Burger de ville Although options on burgers are great. Could be even better if they had a stack as please option with a few choices.. Food

Dietary restrictions: Halal Food

My wife and I went, she had the chicken club wrap, she loved it. I had the Philly Poutin, it was delicious and the portion for regular was more than enough for 1 person.

Just went for my second visit and the burger was just as good as the first time. My only disappointment is that you cant order a small fry to go with it. They only have regular size which is so huge that you end up throwing out almost half. I love fries with my burger, but throwing half out is pointless. I had to order the burger only with no fries. Improvement opportunity? Hopefully the next time I go.

I am beyond disappointed I really tried to love Billy Ks and ordered from there 3-4 times. I had instructions on my order to have 1 burger no cheese and another burger without lettuce and I got a burger with cheese and lettuce.... on top of it our fries from the poutine were under cooked literally raw. My boyfriend and I were sick all night due to this. I called to speak to someone about my concerns and was told someone would call me later at night or the next morning and no one has contacted me, not writing this review to be mean but simply a health concern. Will no longer be ordering from here unfortunately

Today 3:25 p.m. no one in the restaurant yet the waitress does not take our order she leaves us to fend for ourselves at the terminal she waits . The menu is incomprehensible! Dear . We take 2 childrens menus (does not offer fountain drinks, just juices) and 1 poutine and 1 fries to arrange...$50! And suggests putting in a tip!!? Any tips for the saleswoman who doesnt do anything and eats at the counter at the same time? The meal arrives half-cooked fries in poutine. Childrens hamburger steaks are rice pancakes that are so thin that theyre like lace! The cook comes out... its dirty hes not wearing a hair net or a beard net... saying that at the same time we find a hair (of beard) at the bottom of the childrens menu tray! Its bad, its expensive, the hygiene leaves something to be desired and whats more, the saleswoman is not pleasant.... We wont set foot there again

Went here for the First time today. Place was clean, hamburger was Great!

Very bad food , bad oil smell

The Billy Burger is the bomb. Idk how they make it so tasty. Truly a burger that stands out and they never disappoint.

This is the second time that we come to this place the staff is always nice and respectful. We will definitely come back for a third time . Try the Billy poutine !

I was there with my grandkids . They ordered chicken nuggets that were just freshly made. The best I ever had. I had their hamburger which was amazing . I definitely recommend this place. Marilyn august 13 2024 I visited.

I took the Billy burger. It was very good.

Tasteless. Cajun fries very salty. The Cajun seasoning was not proportionally distributed on the fries. Philly steak bread very stale. Portion are good but food is not up to par. Very disappointed. I expected a lot more from a place that has such high and great reviews.

Without a doubt, it s a must visit place! Great atmosphere, service and impeccable food. If you are looking to hang out with your friends and grab a tasty bite this is definitely the place to go. Staff is very welcoming and offer you several suggestions tailored to your taste bud preferences, they give you sauces and take their time in making sure the food is freshly served with quality within time. Highly recommended place!

Burgers and hotdogs are okay. Nothing too crazy. Prices are very reasonable.

The Billy burger is really my favorite. The staffs are super nice and friendly. I want to try different poutine next time when i can allow more calories lol. Their Chili is awesome too, tasty with creamy texture and good mix of flavors with meat and beans, only if it could be more spicy for my taste

Omg I don t even know where to start. Amazing food, amazing staff and huge selection. It s a must

Real fries, generous portion yes yes even in 2024. Customer service present. Lots of Staff.

Stopped with kids on way out of town. Great meal and friendly staff

Billy Ks is a generic burger place - thin patties, cooked through - we didnt take the Billy K sauce opting instead for mustard and relish, onion, pickle and lettuce - they dont have tomatoes (or at least didnt when we were there). The bun was fluffy, the fries were good (not greasy enough and not well enough done for my taste - I much prefer the fries at the nearby Cote St. Luc BBQ, though they dont do burgers, so the point is moot. I found the soft drinks to be massively overpriced at $3.75 per can as were the small fries ($5.50), but those were offset by the very reasonable price for the burgers (2 for $12). The bill for 2 burgers, 2 drinks and one order of fries came to $25.40 plus tax and tip (the cashier was very pleasant and did bring our food to the table). The place is clean and quiet, even if the décor is pretty stark. It was our first time there. We will be back.

The Billy double c a real bomm so good always a perfect fries very good price

Great food, good quality for its price must try the CAJUN FRIES

Amazing food and excellent service! This was my second time coming here Patrick served my daughters and myself and he was very patient and extremely nice. We will definitely be back! Thank you Patrick for your generosity .

Koko is such a personable and kind employee. Such incredible service, always !

I ordered from uber eats. 3 burgers for 80$! The delivery bags were so greasy they were ripped! The burgers and fries were so greasy, they were disgusting! We couldnt even finish our meals, we threw it out! I have no idea how do you even have any good reviews! Food

Fantastic burger joint, better than fast food but affordable. Update- A year later and Billy Ks is still the best! Food : 5/5

They have really good burgers, poutine. The food is very tasty. The decor is very trendy and the location is clean. They are open really late so it s a great place in the West Island to grab a late night snack.

It was ok. The smashed burger was good but the poutine wasnt anything to write home about. I never understand when places charge more than elsewhere for a poutine but cheap out on the cheese. What am I paying extra for, the sauce lol? Im glad I tried it out but wont be back unless theres a promotion or something, there are cheaper options around where food is just as good

Very good burgers! Very good poutine!

Best service. If you want to try a good, not too expensive spot. 100% recommend trying Billy K. Plus it s open late!!

Such nice staff! Amazing food! Thank you for the special care with an UberEats order!

One of the better burger places in the area reasonably priced for the high quality.

Nice place, good food and value. Like a slightly cheaper 5 guys with way more choices or a fancy, better, belle province

Great value for money, staff is helpful and friendly. I strongly recommend.

Friendly staff, the place has a cool look and is clean. Most importantly the food is super delicious Forget 5 guys or Patty slaps, you gotta eat here!

My first experience at Billy Ks was good. The burger bun was greasy and wet but the taste was good. Cook offered to replace it but I declined and ate with a fork and knife. Service was excellent. Offered discount on my next visit.

Ive ordered online about 4-5 times. The first time it was very good except for the ceasar wrap. (2x burgers, fries and ceasar wrap, I always order the same thing) Second time was ok but the ceasar wrap was not a ceasar wrap, again, no ceasar sauce to be found. (they raised the price of fries by 55cents or something) Third time, the lettuce of the ceasar wrap was fried? 10$ in the garbage, tasted awful. Fourth time, last night, I figured, Ill just order four burgers, well there were onions in one of them with ketchup and mustard and the other three, had maybe 1 or 2 pieces of onions and was lacking in the ketchup and mustard department on top of that the meat tasted old. Maybe it tasted old or past due every time, I just never noticed because they usually put so much ketchup and onions that it covers the bad taste? This was my last time. Try it yourself, maybe youll like it.

Good was amazing cashiers super friendly and helpful was a first time there so it was really nice

Restaurant was very clean and food was cooked to perfection, I got the promotion 2 for 15 wraps and the poutines food was amazing

As you can see in the picture food was AMAZING. In my opinion better than Laval FORSURE. Quick service and food was amazing asked them to cut Philly stake sub in half and they delivered would recommend a 100% Wheelchair accessibility: Was able to get my grandma up and in no problem

Wow finally we have an amazing place in the West Island that makes burgers amazing poutine. most important is the staff who makes all this amazing food. Misak and Koko are amazing.

Great burgers

Good stuff

Service was good because the Guy that day was polite. It was also cool that you got to see the Kitchen although it would have been nice if there was no Window. The Dining room is quite small and very popular. I ordered the Grilled Chicken burger but the guy said crispy chicken burger for here or takeout so I just rolled with it and its really good. They should adapt to climate change and environmental impacts and also have allergies on their websites, menu and the employees should be knowledgeable as well about what goes into the food. I hope to try this restraunt again in the near future.

Good food for price

Absolutely delicious burgers, poutines and all dressed hot dogs - fantastic place to go for a greasy dinner for a family on a budget. Very friendly staff and excellent service! Must try!

Food is good but cashiers have no respect to customers. Everytime I came, expected better customer service but never got any. Ruins the image of the business to me, i rather pay elsewhere.

The hotdogs are bigger than the bun and a nice thickness. At 2 for $5 it is a much better deal than any hotdog places I have been to. Parking: Besides the main parking lot right in front of the door there is a large auxiliary parking just across the street facing the door. It is all Part of the Mega Centre.

We went today, my wife and I on the first day of business, and we had a cheesburger special and a Billy poutine. It was really very, very good, with an abundance of fries, and the prices were good. Also, the staff were very friendly and polite. It is for sure that we will going back again soon. KEEP UP THE GOOD FOOD!!

Super good! Try the Billy K burger.

Amazing food.

We went in on the first day that they were opened to try it out. The food was fairly decent but took a really long time to come. For now I think my rating fairly reflects my experience but I do look forward to going back in the future once this location is more established, and hopefully coming out of there with an extra star or two.

THIS PLACE. OMG. THE FOOD. THE SERVICE. THE PEOPLE. ALL SO SLAY. SO CAMP!

Food is delicious just takes too long to receive the food

This place has delicious food best burger I have ever had!!!!!!!

Nice selection of food, tried the bello burger it was tasty but also too greasy. The Cajun fries are really good but in general all their foods was too greasy! But I ll be back to try some more options.

Finished my workout & I saw this place on my way so I tried. Did not dissapoint at all! The chicken wrap cesar with their cajun fries and their poutine. Just w o w!! I loved it and ai would come back any day. Very delicious food & very generous. Everyone should try!

Great food!! Good service aswell!

Burger patty are similar to a smash burger . Sauce is sweet and tangy. Menu could use some description on certain items. Service could be a bit more courtious. But over all solide spot for a fast food joint. Parking: Parking could be difficult on busy days like weekends.

Absolutely delicious food and friendly staff. The specials are such good deals. Will be back again and again!

Really good food,, prices are good,,I got the chicken taco and Hot Dogs combo and it was enough for me and my husband and only 18$ tax and delivery in (from Uber)

Hands down best burger I ve ever had!

CASHIER BEWARE!!!!!! HORRENDOUS SERVICE!!!!! We should ve listened to the bad cashier reviews. Completely destroyed our excitement to try a new place once we interacted with the cashier. Imagine trying to make an order while the cashier is on FaceTime with AirPods in her ear and you re trying to convey something as important as food allergies. The lack of concern and care for someone s medical health was appalling. If I could rate it 0 stars I would.

Amazing atmosphere! The lady in the front was super nice and they gave me a free chilli fries. We had an amazing conversation. What great customer service. Food was delivered directly to our table.

I hesitate posting this review as I see the replies to negative reviews are passive aggressive. However I would like to share my experience. I encountered a disappointing experience primarily due to the cashier and service. The cashiers lackadaisical attitude was evident as she wore an AirPod in one ear, engrossed in a Facetime call while talking our order and completely disregarding my food allergies and failing to take them seriously. While the burgers themselves were okay, the overall dining experience was overshadowed by the lack of attentiveness and professionalism displayed by the cashier, leaving me frustrated and disrespected. It is imperative for any establishment to prioritize customer safety and provide exemplary service, and regrettably, Billy K s fell short in this regard. service zbale

Staff was friendly and food was amazing!! I am very impressed!!

best place ever, ask for koko, good food, good service, cashier with septum piercing really pretty.

My wife and I went last night, we went with our kids. The cashier across the street was VERY friendly! We had the bello burger and it was awesome! Our kids loved the experience. I recommend going! We will come back again! Kid-friendliness: The cashier was super friendly with the kids!

Horrible

Great service, friendly staff and worth every dollar McDonald s is history lol. Great fast food and amazing hours !

DELICIOUS

The bello burger, excellent just like the poutine!

Hot dog philly steak insane. Gros respect

W food, W owners, W staff, 5 star to Billy K s West-Island.

This location is great and the food was super fresh and hot. The portions are really good for the price! Will be going back for that smoked meal poutine!

Amazing owner ,amazing food, amazing customer service ,definitely would recommend to eat here.

Amazing food and customer service would definitely recommend

i enjoyed the experience and the food was great 5 stars

Amazing food, such a sweet team and an amazing owner. Genuinely one of the best restaurants I ve been to.

Such great food, you can clearly tell it s been made with delicacy and love. Incredibly sweet owner with such joy and friendliness to give out. Amazing restaurant.

Probably the best if not the BEST restaurant in this category. Easy competition to many big chains Food was delicious ( the cajun fries are a must) Location and hours is what brings it to the next level

Food was fresh and reasonably priced. And the staff was fantastic! Friendly, quick, definitely going back.

Awesome food from awesome people. Top stuff. Food

Broad menu of tasty, freshly made fast food at incredible prices. Very clean restaurant. Nice bright decor. Friendly service. Great value! Kid-friendliness: Inexpensive meal combos for kids

Best poutine I have had in a long time. Fries perfectly crispy , sauce piping hot and caramelized onions to boot. Loved everything, was gonna lick the plate.

Ive only had it for take-out (not dine-in) and it is terrific. It is like McDonalds but way better! Their burger sauce is amazing and their poutine is classic and delicious.

Billy ks in the west Island is absolutely delicious. Fresh food prepared every morning, mouth watering juicy burger with every bite you take. I recommend the Bello burger if you are really hungry because it has 3 patties. I also tried the poutine and would place it higher than belle province. I would definitely come back.

Flavor is amazing In the beef burger. Great promo prices as well

Went there to try it out and won t be back. The burger was decent but the restaurant was dirty . Tables were filthy and floor was full of garbage . The food also took forever to come

Always happy with Billy Ks. Tons of options, great food and great prices.

We went there at 11pm and the food was amazing! The front cashier was very friendly and professional. Very cheap for a decent amount of food. Well seasoned. Will definitely come back.

Very wide selection of fast food at surprisingly affordable prices (Burgers, Dogs, Tacos, Subs, Grilled Cheeses etc). In a world of 26$ basic burgers that are just as good if not worse than at Billys this is a no brainer. Food was hot and well seasoned, definitely made to order. The worker at the cash was courteous and taught us the menu/options we had to make sure we got the best deal for the meals we wanted. Tables were clean and condiment/cutlery station was neat and organized. Would love to revisit and see if the consistency and quality is the same during busier times, very impressed overall. Parking: Right up at the restaurant there is a shared lot for all of the other restaurants and shops, some are reserved for certain stores or for 15 minutes. Its a busy lot, but realistically there are many spaces throughout the shopping center parking lot that arent directly in front but still very close to walk.

Delicious food, specially the burgers, friendly staff. Liked Food

Really good

Everything about this place deserves a 10 stars rating

First time visit and I must say it was delicious.Hamburger was very tasty and all ingredients were very fresh...Hot dogs are huge and very juicy and the fries.....the portion is huge and everything was very fresh...I will go back with no hesitations...

What an amazing first experience at Billy K!! The service, the cleanliness of the store, the Staff was great There are many options to choose from so we had the double burger with cheese. It was hot, fresh and flavourful. We also ordered the Vajun fried which were good but too much of the spice for my taste. Overall it was awesome. And the fact that it opens late and you can eat inside is a big plus!!

Food is so yummy!! I m vegetarian and normally have a hard time finding things at fast food restaurants but i had so many options here that are all so delicious! Btw huge shoutout to all the staff and owner. Even during a huge rush Friday night the girl in the front was still so kind and made sure I was taken care of. Will definitely be coming back.

I cant say enough how wonderful this place is!! The food is amazing, homemade, full of flavour, fresh and delicious! The staff are so nice and are always smiling and ready to give you what you want. The evening cashier was so sweet. Poor girl was so patient with all my questions, and changing my mind several times. Theres so much to choose from!!! I highly recommend this place, for the food, the staff, and the atmosphere.

Very friendly service & the food is always tasty! I always get the double cheeseburger!!

Excellent food and attentive service! Despite an order error, they fixed it with a smile and a free chili. A place to try and especially return!!

Awesome place and awesome staff.

Have the taco excellent service was great food came fast and hot the music was a nice mix oldies fabulous

The food here is so tasty! Better than Belle Province! Its one of the best burger and poutine joints in the West Island and is my go-to for this type of food.

Very good burgers, subs and poutine. The large poutine is humongous! Its my go-to for burger and poutine in the west island.

Visited this Billy K s location for a burger and was not disappointed. Ordered the Billy K s Burger which resembles a Big Mac but I believe better tasting IMO. It s much larger and more filling. Their fries are just as good but their onion rings are large and juicy! Clean and great service. Seats around 40. Parking in front but may be crowed at time due to other eateries around. Reasonably priced.

Ordered by Ubereats 2 large poutine for the first time. Quantity was enormous. It was definitely worth ordering!

Amazing food fastantic atmosphere

The Bello Burger is simply delicious and filling for a guy like me who likes value for money. This is the ultimate ahmburger and I have recommended it to all my friends!

3 week edit / update: Ive been here 5-6 times now because the burgers are consistently great. Parking can be a pain but thats not their fault. I finally tried their philly cheese steak sub but that was a let-down after all the other meals here to date. I dug in the moment I got it but it was soggy and hard to hold. The bun was un-toasted so that doesnt help. There was so much cheese and soggy stuff that it was unappetizing but mainly, it was so salty that I gave-up after a couple of bites. What a contrast. Anyway, the burgers are awesome here - thats what counts in my books but its a shame because I do LOVE a good steak sub.

Burgers are hot and delicious.

I know this restaurant because I ate few times when I was in Cornwall. Texas burger is soooo good! Food

We came for take out and the cashier was really helpful. She pointed out that they have halal options and described the food well. The Billy k Poutine was amazing, the Billy K burger was really good but the Chicken Caesar sub was dry and average. We enjoyed our meals. Cheers

Arrived 10 minutes before closing and super nice welcome, good service, good food.

Amazing place omg

Food was amazing I recommend the Billy burger, the light skin cashier was helpful and explained the menu very well.

Made a mistake when I ordered but they fixed it with a smile. Didnt even want me to pay the difference what a great service!

There are many burgers better than this. It does not smell good. No recommend at all

Nothing new, it s a concept already used! Food ok! Cashier not very motivated to work, responds nonchalantly

Good burgers at great price, we tried the poutine too, some fries were underdone.

I placed an Uber Eats order and did not receive the correct items. Instead of a poutine, I received two burgers. However, the invoice stapled to the bag indicated the correct order.

Loved the burger and fries! Glad the art of a simple burger isnt dead!

Very yummy food. Love the atmosphere inside.

Fire food one of my favourite places to eat

Amazing! These days it s hard to find a place with good prices, quality food and friendly staff. This place is great, the burgers are super good and for the price you can t ask for more. Will be coming back! Definitely a one of the best smash burgers in Montreal! Will be back to try more of the menu.

Amazing food very classic America-style burgers. Service was great and a clean restaurant. Id highly suggest you go if youre in the area. No complaints at all. Plus you get a lot of food for the price. The reviews are spot on.

November 2023: Philly steak grilled cheese was good, buffalo chicken wrap was disappointing, beef tacos were very basic. All in all I would stick to the burgers, though the price was reasonable for what I got all things considered. April 2023: Ive had Swiss mushroom, Le Diable, and the Texan from there and they were all greasy and delicious. The Texan could stand to be a little less heavy on the BBQ sauce maybe.

Bello burger was delicious!

Really nice place, the cashiers were nice brought us our food, the food was delicious, the atmosphere was very clean, and the cashiers even brought us some fries on the house! Definitely recommended if you want to go out for a quick bite

burger and fries were great however the cashier was useless did me a favor taking my order was busy on her phone greeted my by saying what do you want no smile at all and while i was siting waiting for my order another customer came in ordering in french and she would only respond in english . In the future if i see her there i will go to 5 guys or mcdonalds the worst customer service i have had

Was nice to go eat there. Great chili poutine. Many things to try on the menu. Lady at the counter cant speak a word of French, make a small effort at least.

Super tasty burgers and friendly staff.