Madame Poulet in Pointe-Claire
2415 Trans-Canada Hwy, Pointe-Claire, Quebec H9R 5Z5, Canada
About
Madame Poulet est votre destination pour des repas de poulet délicieux et de haute qualité, servis avec le sourire. Découvrez nos savoureux sandwichs au poulet, nos filets de poulet croustillants et nos accompagnements frais. Que ce soit sur place ou à emporter, Madame Poulet est l’endroit parfait pour satisfaire vos envies ! Madame Poulet is your destination for delicious, high-quality chicken meals served with a smile. From mouthwatering chicken sandwiches to crispy filets and fresh sides, we deliver flavor and hospitality in every bite. Whether you're dining in or on the go, Madame Poulet is perfect for satisfying your cravings!
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I stopped by with friends for a quick bite and we were all pleasantly surprised by how good the food was. For a fast food spot, it’s definitely a step up from McDonald's. The service was excellent, and the restaurant was clean. Prices are typical for fast food, but the quality makes it a great option.
Absolutely delicious !!!! Was looking for a fried chicken resto that wasn’t a mega fast food chain and honestly I was very pleasantly surprised. The chicken is so tender and juicy and breading is amazing. (I ordered delivery the next day as well because of how much I loved it. The decor of the place is modern and airy. They have a private room with glass walls for events. There’s a terrace outside as well. The service was excellent! The waiter was very kind and professional. All in all, would recommend 100%!
Came here after hearing about it. Service was friendly but cashier wasn’t sure of many things. Mondays is $2 per chicken strip. Had the trio with fries and drink. Fries were homemade but a little soggy. Chicken strips were excellent. Super light batter and juicy chicken but could use a bit more spices in the batter IMHO. What I found disappointing is the lack of gravy. Found it ridiculous to charge $2 for their sauces which come in a tiny plastic container. For 8 strips, I would have needed at least 3!!! If they make these changes like crispier fries and better sauce options at reasonable prices and spicing up the batter, they will have a winner.
I ordered from this restaurant off of Ubereats. The 3 piece chicken tender was really good. I paired it with their special sauce, and I enjoyed my meal a lot. However, the fries were very bad. I was disappointed to throw almost all of it out. Idk if the in-person experience with fries is similar, but I don't recommend getting 'em.
Me and my friend wanted a late night snack and we stumbled across Madame Poulet on google and were super excited to try. We both got trios, I got the 3 piece chicken tender with poutine as my side and water as my drink and she got a classic burger with mac n cheese as her side with water as well. The mac n cheese was very good but my friend did not like the sauce in her burger. My poutine was very average and the tenders were not as crispy as I usually like. But the BBQ sauce was super good. The service was not the best. The woman taking our order wasn’t the most helpful or nicest. We got our orders after 15 minutes of waiting, which was perfect. I would come back here just for the mac n cheese.
Nice atmosphere, friendly employees. French fries were very good (not frozen). Chicken burgers were tasty. Be prepared to get messy because the burgers are big! I wish they had ketchup pumps instead of ketchup packets because it’s a pain to have to open like 10 of them to equal a pump style with cup option. If you like fried chicken with big crusts then this is the place for you. We went when it wasn’t too busy so I don’t know how they handle things under stress…😀. I will go back for sure.
We got to visit Madame Poulet West Island, and here were our thoughts. This iconic Montreal Chain location was everything you would expect from nostalgic fast food chains meeting much trendier decor. They even had a birthday private room with a giant tv to entertain the kids. We got to try several of their dishes, which some ranging to super delicious and some nothing what we expected to taste like. A great example was the mac & cheese, which did not taste familiar at all. Overall thought the food was great. Food: ⭐⭐⭐⭐ Service: ⭐⭐⭐⭐⭐ Prices: $$ ⭐⭐⭐⭐ prices are on the high for each stand alone burger which they are famous for Vibes: ⭐⭐⭐⭐ it is your typical diner, but it is missing that spark the other diners have with their charm of the classic diner aestetics. Location: ⭐⭐⭐⭐⭐
I know fried chicken and this place is legit ! I was very impressed with my delivery order from Madame Poulet. The batter was light and very crispy but had a lot of flavor and cooked perfectly and chicken juicy. The sandwich was massive! The waffle fries were a bit soggy but tasted really good and really what fries aren’t on soggy on delivery? I really enjoyed the popcorn shrimp , cheese sticks and Mac n cheese. This is the easily the best fried chicken sandwich in the West Island ! *edit* adding to this review after finally trying it at their location and it’s even better there. The entire staff was very friendly and the place inside was beautiful.
Nothing remarkable.
I ordered the Original Class burger online, and when it arrived, it was extremely small, cold, and completely lacking any sauce. At $13.99 each, it wasn t worth the price, even for three of them. The quality was very disappointing.
I enjoyed the dine in, so I decided to order from Uber. My chicken sandwich came with a tiny piece of chicken, sauce and the bun was completely burnt. I then made the mistake of giving them a second try and ordered from Uber again, this time the chicken was simply slapped onto the burger , zero toppings and zero sauce. Do not order from Uber Eats for this restaurant.
The cashier was rude and didn t like the service at all.
Great service, big portions
One of Best chicken burgers I ever had just as good as louisiana!
Really excellent service
Hard to find a place my whole family can agree on. Nice, clean restaurant with great prices. And really friendly service.
Very good! Fast and courteous service. A good place to eat with our teenager. Well come back!
I don t usually leave reviews but I had to for this restaurant because the service and food was so amazing. Everyone there was so nice and had amazing service.
The chicken was cold, and the cashier kept insisting it was because of the sauce and the coleslaw, which are kept in the fridge. I had ordered a taco, and my boyfriend got chicken tenders, but his were also cold. On top of that, the chicken had no seasoning. I wouldn t recommend this place and won t be coming back.
Dishonest and scammy. They advertise their cheapest and lamest burger on Uber Eats under another name and higher price as if its comparable to their regular ones and advertise a buy one get one free promo on it. When you think youve ordered something halfway decent at a good deal, you actually get two very tiny and basic burgers comparable to what youd get at a cheapo fast food chain. Never ordering here again.
Beautiful, very clean restaurant. The chicken is excellent, very tender. Very good quality price.
The food was so good big and huge the place was amazing. I wouldnt write until I saw smth bad. Which was the cashier/waiter she was rude and didnt know how to speak French. PLUS I forgot to say please and the threw a fit untim the kitchen staff looked at her. The kitchen staff is so kind not like waiter. REVIEW UR STAFF
The chicken is very crispy, the fries are very good. Great customer service. Thank you for the welcome
Impeccable service, good atmosphere!
I dont know what the hype is about this resto but disappointed both times I went the food lacks seasoning. The employees no enthusiasm unwelcoming. Just the greeting at a resto changes everything for me.
I will never eat here again. The reasons: 1. Only had chicken wings and chicken tenders 2. Ordered 10 chicken wings with 1 sauce had o pay for 1 extra sauce 3. Fries and chicken wings was burnt Food : 1/5 |
I liked the classic MAC N CHEESE for the price. This is my first time visiting and I liked the atmosphere and arrangement of the restaurant. Modern and quality for its price these days where everything is super expensive! I would go back to try the MAC N CHEESE Buffalo Chicken version! Parking: Plenty of parking lots!
Cashier was pretty frosty but got the order right and the service was quick. But oh my, the BEST chicken sandwich I have ever had! If youre a fan of fried chicken Madame Poulet needs to be on your radar. Will definitely go back for more!
Really good spot to have a burger and chill.
Delicious food. Nice place with friends
Overpriced
Was not impressed....my mac&Cheese....macaroni was cold and sauce was luke warm! my chicken fingures were completely cold and I ate it there and never said anything very disappointed !
Wheelchair accessibility: Yes Food
Delicious! Loaded, flavourful burger
Would not honour advertising displayed in the store
Chicken has too much batter and wasn t freshly fried, but rather reheated. Waffle fries are good though. Burgers are huge. Get the small if you don t want to fight for each bite.
delicious food
Walked in with my girlfriend on Monday around 9:00pm, place was empty, my girlfriend ordered first and she ordered in English waffle fries with a side of gravy as she wasn t super hungry. The cashier pretended to not understand what gravy was as her primary language was French and my girlfriend tried to explain her order in French despite our French not being the best and the cashier understood. My turn to order, I ordered 2 chicken tenders in French to make the cashier more comfortable, she asked me what sauce in French with a very hard to understand accent so I didn t understand and asked her to repeat and she repeated with a slight rudeness in tone so I said bbq. She then said what I now think was c est tous but really said c est tau of which I had no clue what that meant and asked her to repeat herself 3 times and I really didn t understand. In the end I just said yes because I wasn t sure what she was asking me and she was getting more aggressive with every repeat. I intended on ordering fries but didn t bother changing the order to avoid having to speak to her again in French as she made no effort to speak in the customers language. As I was waiting to tap my card to pay I noticed the tip option pop up and I chuckled. Worst customer service I ve ever received, it s a mostly English spoken area and she didn t even bother to try and speak English to English speaking customers where other areas of Montreal would have at least tried. Very entitled, hate to bash the restaurant for one worker but I m sure I m not the first to approach her in English. As we were waiting for our food she began singing in English. Food was good and restaurant was nice and clean. Facing Madame Poulet is Milanos, I recommend going there for 5/5 Service and Food.
I got the Piri Piri sandwich. Tasted amazing and the service was excellent.
The MP Classic was one of the best chicken sandwiches I ve had! And the service was incredible.
This must be the best MacNCheese on the planet. Food
I thank you for the service and the food was well cooked and hot . thanks the staff for the hospitality. i recommend to anyone to come and eat here
An awesome service and good food
Chicken, really incredible food, very good food, very clean place, great staff
Extremely good chicken, joyful meal and good humor, great atmosphere and lovely staff. Special mention to Julie, too cute. We started a second tour.
Thanks to Julie for the best service,with the kindness and smile . Super fresh food , so crispy , and so different, twice a month i go there
My 1st time at Madame Poulet. The ladies were very kind. The service was great and the food was good as well.
Amazing service, place is clean and food is so good!
Great good. Great service. Lucky to have a fresh burger option near.
I had the Piri piri chicken sandwich; it was good, the piece of chicken had a nice texture, but there was almost no seasoning. In addition, our waitress had no desire to serve the customer.
Very great chicken
The food was excellent 10/10, but the service clearly left something to be desired! The cashier was as stupid as her feet. We receive our poutine with a spoon. We asked for a fork twice and were told that there was none, yet other customers had this luxury. Disappointing!!
Impeccably clean restaurant. Friendly and very helpful staff (especially Julie!). Excellent fried chicken, soft and crispy at the same time!
The food is superb. The fried chicken is exquisite: juicy and crispy. You dont smell any oil even if its fried! The atmosphere is perfect for lunch and dinner. Large space and very clean. Only if the demand is not too much: a smile and more talk to serve customers would be great!
Cold wrap. Uneatable 16$
1) Why are cold drinks placed in the bottom of the bag with hot food placed right on top? Common sense? 2) As I am very indecisive and have not been to Madame Poulet, I got very excited of the two choices of French fries. As I asked the Madame at the counter which one is most popular, she was not impressed by my question and told me both are fine . I decided to opt for the cheaper alternative, the normal fry. This experience is off to a mediocre start but I must add there is a beautiful interior decor, especially if you want to dine in. Hopefully the food is better than the service!
Fridge cold sauce and condiments on a chicken sandwich makes for a terrible experience
Everything was perfect, excellent service from Ines! Also excellent food!!!
Excellent food and service with a smile! Loved the atmosphere.Will definitely be telling others about it.
Good food Nice people Food
Food was great , fantastic late night cheatery
best restaurant great food nice and welcoming workers Food : 5/5
Great customer service and good food!
If you like the sounds of Afrobeats in the background, you will Fuljoy the atmosphere. The staff at the cash who took my order was friendly and polite. Thank you, Madame Poulet for an excellent meal and experience. P.s. The bathroom was absolutely pleasure to use. The cleanliness of the bathroom was perfection, clean and smelled very pleasant.
Very helpful employee, courteous and fast service, good food
The chicken and the texture of the breading were good but it lacked flavor/spice. The waffle fries and the poutine were delicious.
I have never experienced a waitress this rude in my entire life. She spoke and looked at me like I was an absolute idiot. Customer service was terrible.
Justin is so good in services. Very professional 10/10
Delicious! Julie is fastastic!
Great service, quality food , and price for our birthday party! Thanks! Kid-friendliness: Party room was perfect Food : 5/5 |
This place has to have the absolute worst servers I have ever encountered in my life. The wait times are excessively long and there s a reason there s never anybody in the restaurant.
Juli helped us with our order, served us our meal and cleared our table. A truly remarkable level of high quality service in today s world. I give the highest level of recommendation possible for Madame Poulet!
Hidden Gem in the West Island. Very tasty, fresh crispy chicken. Hand cut fries are a nice touch. Friendly service. Try it!
Great burger place ! The food is filling and tasty! I would definitely come back !
GREAT fried chicken! Must try
Very good chicken sandwich. The fries are excellent!
Place is very clean and bright. Chicken was crispy and tender.
Great service, relaxed atmosphere and delicious chicken! Were coming back for sure!
Amazing food, definitely recommend!
Probably the best fried chicken sandwich Ive ever had, this place is a 10/10 with the cleanest interior Ive ever seen for a restaurant, and some good beats. Get the waffle fries too! Would recommend the sandwich with the coleslaw.
I ordered the waffle burger and loved it. The portion was quite large too so its well worth the price ($19+tax as a trio) :) . The atmosphere was very nice and the restaurant is beautiful too.
Woman at reception very unpleasant and impatient. I paid for a poutine with extra cheese ($4 more) and I was given a poutine with LESS cheese. I also asked for a BLT chicken burger without bacon and was given it with bacon Other than that the food is 10/10, amazing chicken.
Great portions, taste and price. Highly recommend
Large portions
Great discovery! Delicious chicken!
A little slow to come up but this place slaps!!! Absolutely delicious
Very good chicken, nothing to do with McDonalds or other chicken sandwiches from the big chains!
Helpful, the portions are generous
So good
Nice clean and good food at this place. Well recommended
dont say 3-5min then take 15minutes
Delicious chicken sandwich
Always good and always fresh. This is my go-to place for chicken burgers and tenders. I was pleasantly surprised by how nice the dining room is. Great vibe and super friendly staff!
Worst service I ever had, they overcharged me 10$ and they said they can t refund me and only the boss has a code 0/10 Go to Mcdonalds
First time trying Madame Poulet and I do have to say the food was very fresh and tasty. Had the Classic MP sandwich with popcorn chicken, everything came hot and was fresh. The staff could have been friendlier, not sure if it was a language barrier but really not friendly. Also really annoying that there s no pump for the ketchup and they seemed very stingy with the packets and while they offer nacho fries why no nacho sauce on the side? Or as an extra? Conclusion: The food was good, service not great, fix a few little things like the ketchup pumps, make the nacho cheese available as a extra
Excellent service and quality chicken! Always happy to eat here :)
Food is very good
Foods very good I recommend
Pure garbage !! 1st time there today after reading reviews of people saying its so good. Maybe i cam e at the wrong time, Friday at 1 pm but i should have left when i touched the interac machine to pay and it was sticky and dirty but i didnt listen to my instinct. the chicken was cooked with raw pieces inside, oily, fat, disgusting. i threw out the 2nd piece. real garbage place and food. no customer service skills. my stomach still hurts. im a real person not their competition. its just bigger kfc trash chicken.
Best chicken burger, and best mac and cheese Ive eaten, it is a little expensive, but worth the money! Best chicken burger and best mac and cheese Ive ever had, a little pricey, but worth the price!
Large portions for the price, friendly staff. Top #1 fried chicken restaurant in the West Island!
The food was amazing!
overall really good experience!
The main course, the burger, was very good, as well as the salads, poutine, and other sides. Additionally, the staff is very pleasant and the service is excellent.
My daughter ordered today 10 pc chicken with poutine and fries through Uber eats. The chicken is so salty and inedible, you will feel that you are eating salt not chicken. The fries are stale and burnt. All are thrown away. First and last order for this place.
A picture is worth a thousand words . Compare for yourselves what s advertised vs what I got LOL
Second time ordering, the chicken sandwiches are excellent!
Excellent food. Quick friendly service
Good food, good service
First time to try this place. Clean and the burgers are huge and crispy with coleslaw that is so good. We ordered the Buffalo burger with trio poutine and mine was the burger with coleslaw. Their onion rings are good too. I treated my husband here for Father s Day and he loved the food. We were so full. 2 thumbs up! Will definitely come back here . Highly recommended. Kid-friendliness: Definitely Wheelchair accessibility: Yes
My first time was great, my second was OK and it was all downhill from there. The mac & cheese seems to almost always be good but the julius caesar wrap is very inconsistent. I havent tried anything else by the way. Sometimes the chicken is burnt or all the ingredients shoved in the wrap one layer at a time instead of this nice mix of chicken, lettuce, cheese and sauce that made it such a delight. Now, one time its watery, the other the sauce taste weird. I think for the price, the quality of the food should be better. 16-06-2024 - Ordered on Uber recently, it was good but the sauce didnt taste like ceasar and there was little to no cheese but the lettuce was bright green. I call for a pickup and order the same thing, mention the sauce was wrong last time and if she could make sure it the right one. Order grilled chicken julius ceasar no bacon since she offered. I get there, she tells me she tried to call me a couple of times, I didnt get any call and I have no missed calls, to tell me they dont have grilled chicken. I dont mind because I already kind of knew she was wrong since I couldnt get grilled chicken on my last order. I ask if its ready and what we do if its not the right sauce, shes new so she dosent know what to say and I tell her if she even did anything cause over the phone you seem like you really didnt care. She confirms that she said something to the kitchen. Cool, thanks! I get home theres no cheese or very little I dont know where it is theres bacon, I asked for no bacon and the lettuce is really bad quality its the yellow/white part of the romaine lettuce, the part I hate the most and taste the worst. If at least the person would of put more sauce and cheese to cover the bad taste. In any case, a customer complains, you try to make sure his next order is perfect, no? At least, I do. Hopefully you guys can do better next year but I really doubt it. Is it worth the money in 2024? NO WAY.
Food was absolutely delicious!! Will come here again!
Very clean, tasty chicken, the lady was really nice!! Highly recommended!
Employees are absolutely nice, kind, smiling and serviceable. I know, we were in here twice this week. I mean this for the Pointe-Claire and Blainville branch.
Very good service from Inès. Excellent food. The restaurant is very clean
Good quality chicken and poutine. Friendly and patient staff.
Great food, great staff !
Very good service Julie the waitress is very friendly Food
Very tasty and juicy chicken! The staff are very nice and accommodating. I like the atmosphere of the restaurant, it has a social vibe to it where you can chill and eat good food
First time coming here! Surprisingly open really late. I ordered the 2 piece chicken combo it is really tasty and yummy. I will definitely come back!
We loved our experience here!! the food was AMAZING! we looooooved the mac&cheese !! also, the staff is so kind
chicken was SO CRISPYY genuinely the bed thing i ve ever had 10/10 would come again
Chicken
Buffalo Burger 10/10!!!
Chicken tenders
Portions are huge, great service, very clean and bright ambiance. Vegetarian options: 2 salad options, poutine, mac n cheese, coleslaw, tacos & wraps. Kid-friendliness: Kids welcome, has a private party room that must be reserved. Wheelchair accessibility: Accessible doors (button), spacious tables that can accommodate for a wheelchair.
Cozy and very CLEAN restaurant, the service was good and the food was yummy
Delicious, well seasoned, and good portions. Beautiful interior decor. Will recommend to my family (: Food
The children are very happy to eat at Madame Poulets.
Good
First time coming, wonderful service and the food was amazing. The staff were very friendly! Would definitely come back!
First time eating here and the food was amazing but the staff were even better. We will definitely come back.
We were treated like royalty during our first visit. They offered us their private room with TV and provided complementary dessert. I was there with my Grandkids. They were thrilled!
Absolutely the best fried chicken around!! Amazing staff as well!
great place ! don t miss it amazing service Food
Great chicken tenders
Very good chicken friendly people
Good chicken
very good the food is amazing
The food is perfect. The staffs are friendly.
Best chicken burgers ever
Great service, highly recommend Best chicken in the west hands down Food
justine needs a raise
Justine is fire gives out free water to the mandem needs a raise
Give Justine a raise
It was cool or whatever, the food was bad, service was fire tho ngl
Food was good and the service was excellent!
good food
Food is absolutely delicious, customer service is immaculate, they let us in their private room!! and the place is really clean
AMAZING service!! Food is super good! Workers are really nice. Very clean place. Definitely coming again.
restaurant is extremely clean. Workers are Sweet and welcoming I recommend 100% going here with your friends or loved ones food is extremely good I 100% recommend the mac & cheese chicken tenders and the burger once again I love this place so much will definitely come back!!
Food is delicious it s so fresh and yummy . Tye employees are so sweet and kind. Place is very clean and tidy it s probably one of the best restaurants I ve been to. 100000% recommended
This food is the absolute best to fill up on, everything is high quality and delicious. The food is not bland and is fresh. This restaurant is really clan and the staff are so welcoming and nice. Definitely recommend coming here
Everything about this place is an absolute gastronomic haven!! Place is so clean and welcoming, food extremely good! I love this place so much favourite resto perfect for parties, family and friends!!! ONCE AGAIN BEST PLACE EVERR 10000% RECOMEND
Nice place nice food halal food available
Excellent food amazing service
Best fried chicken burger in the West Island. Easily.
I was so happy I found a fried chicken spot where I dont get stomach issues after eating fried food. Means the ingredients and cooking process is done well. Loved my buffalo chicken burger, very tasty and right amount if spicy.
I get the chicken tender all the time, it s really good especially with their signature sauce (madame poulet).
Amazing food and staff!! I love their mac n cheese, it is simply delicious. Great ambience. Keep it up guys.
it was so good
If you love chicken this is a must. The price to food ratios are perfect, you can finish your meal adequately full and not pay 40$ each. Best chicken ive had in Montreal. 5 Stars across the board.
Best restaurant in the West Island
