Sushi Shop in Pointe-Claire

Atmosphere that stands out from the ordinary sushi shop, definitely one of the best choices on the island of Montreal. Poke bowls made well and quickly.

Food made me sick

Super friendly staff, food ready in under 5 minutes, would definitely go again

Excellent sushi shop with fresh ingredients and amazing customer service. Will definitely visit again!

Reviews in English I recently visited Sushi Shop and was quite disappointed with my experience. The quality of the sushi did not meet the usual standards of the Sushi Shop chain. The sushi was not fresh, the taste was subpar, and, most concerning, despite specifically requesting no shrimp, my order included shrimp. Unfortunately, this visit did not live up to my expectations. Reviews in French I recently visited Sushi Shop and was quite disappointed with my experience. The quality of the sushi was not up to the usual standards of the Sushi Shop chain. The sushi was not fresh, the taste was poor and, even more concerning, despite my explicit request not to have shrimp, my order contained some. Unfortunately, this visit did not live up to my expectations.

I never, evwr write reviews. Like never... so not a good sign. Got there and it stank like dirty fryers and broken dreams... so not a good sign. When i was there, i saw then slicing frozen fush... from a bag. Not a good sign. We asked for no shrimp... got shrimp... not a good sign. On top of all that... the food was terrible. I mean really, really terrible. The fish is flavorless, the rice has NO vinegar. Even the wasabi and ginger are lack any punch. Not to put to fine a point on it, but this was the worst meal i have had perhapd ever. Learn frin my expwrience... save yourself.

Great cheesecake

Yum

People working there were so sweet

Very fast and kind people, amazing food!

Products less fresh than usual at other branches.

The worst tuna poke bowl ever. Too much mayonnaise, tempura was soggy, avocado was browning and tuna was drying on edges. The same on in Kirkland is much better. I m quite grossed out right now

Amazing food, absolutely delicious, couldnt be more satisfied!

Had the red tiger. Staff was super friendly and accommodating.

This place is serving very good quality sushi for the price. Youre getting a good selection and portion for a decent price. This is great value for restaurants these days. Food

Really nice people!

Low Quality Poke First time ordering poke from Sushi Shop... poorest Ive had so far - dry with little sauce to be seen; and my mesclun was replaced with iceberg. Food

Everything was great! The atmosphere was very nice, and the sushi was fresh and delicious! The cashier was very nice and helped me recommend what sushis to order.

I cant rave enough about this amazing sushi shop! From the moment I walked in, I was greeted with a warm and inviting atmosphere. The variety of sushi rolls they offer is truly impressive, and each one is a work of art. The freshness of the ingredients is evident in every bite, and the flavors are simply out of this world. The staff is incredibly attentive and knowledgeable, always ready to provide recommendations and ensure a fantastic dining experience. Whether youre a sushi connoisseur or a newcomer, this place is a must-visit. I cant wait to return and explore more of their delightful menu. Kudos to the chefs and the entire team for delivering such a remarkable culinary adventure!

Good sushi. Great service. Amazing experience. Cashier was very helpful and gave incredible recommendations. Would 100% recommend. ps ask for cashier David

The place is small, the service is not good, and the prices are expensive

I was there for lunch. Awesome food.

Really enjoyed the karrage bowl - but should come with ginger & soya sauce at the price - place smells great and felt clean Parking: Right next to fairview

Great service

I rarely leave any reviews but this specific location is by far the worst sushi shop location. On more than one occasion the staff have been rude and condescending. My most recent experience with this spot confirms that I will never be ordering from this location again. After making an Uber order, I simply contacted the location and spoke to Tom just to request that two ingredients be removed from my poke bowl because Uber did not have the option to remove those ingredients and I was met with such rudeness that I simply canceled my order. I called back to speak to the manager and was told I can t have the manager s name. I can t believe that in the restaurant industry someone can refuse to provide the managers s name. I would highly recommend you try any other location than this one.

Terrible customer service and terrible sushi. We love sushi shop would never order from here again, the worst chain they have

A bit small but the service and food is great

Delicious sushi

Hello I wanted to ask about something Since the owner is checking the reviews, I have seen a lot of bad ones I see that the owner is replying as well seeing the replies I would like to know if you would improve/fix the problems?

Freahly made, delicious.

Very fresh. Made on the spot.

I went and placed a big order recently. The service and the food was amazing, it was nothing like what the bad reviews were saying! I personally worked in the food industry and I know that this is the prime example of good service. The ingredients were fresh, cut neatly into even pieces, the cashier was super helpful in answering my questions about the menu (they have a HUGE selection of delicious sushi) and the chef was super friendly! The price was also very affordable and they made my relatively big order (it was for about 7 people) very quickly. All in all, I 100% recommend this sushi shop to anyone who wants to eat some high quality sushi.

Worst poke bowl. Fish and lettuce. Never again.

I had a great experience here, the workers are professional, and the sushi is really good. Definitely recommend.

LOVE? LOVE! Sushi was great, employees too! Highly recommend! Necessary stop if youre travelling on the Trans Canadian Highway.

Very clean place with super fresh and tasty food. The cashier, Tema, gave me wonderful service- so kind and understanding! Will come back :) Vegetarian options: At least one vegetarian option for each type of sushi they sell! Dietary restrictions: Brown rice available for substitution

This is the best sushi shop ever! It serves super fast and the FRESH foods tastes ABSOLUTELY delicious!

I had a bad experience with this specific sushi shop. I have tried a couple of them, and they were fairly good. I Went there with my wife a couple of weeks ago in the afternoon. It was not a rush hour time. I Ordered 1 Large combo and 1 poke bowl. 3 choices of maki were refused by the employee. She told me to choose something else instead and that the chef will not make them because it is too complicated. Why do you put them in the menu in the first place then if it is too complicated for you and you don t want the client to order them? Secondly the staff were very rude, their service was bad. Thirdly the order was not accurate, we did not receive what we ordered. (Maybe our choices were too complicated for the chef to make them) Lastly the taste was bad. Honestly, I didn t like the taste at all. The dragon eye maki contained only rice.

The cashier was very handsome and friendly. Great customer service and the sushi was splendid. I am very satisfied.

I regretted to give tips

I went there on a rainy Saturday afternoon, but as soon as I stepped in the sushishop, a ray of joy and peacefulness hit me. The young man standing behind the counter was so friendly and quite handsome. He even recommended some hidden gems on the menu (he knew everything on the menu by heart, it was so easy to choose). I would totally recommend this beautiful environment for anyone. Kid-friendliness: My kid was throwing a fit because he was hungry and he misbehaved while ordering, but the gentleman calmed him by singing a soothing lullaby.

Place is beautiful and service was nice Vegetarian options: You have a few vegetarian options that are delicious. Parking: Lots of parking.

The service was absolutely amazing! The interior is stunning and, as a first-time sushi haver, the gentleman at the register gave me a recommendation that satisfied my palate to the utmost perfection. Would recommend and 10/10 would come again on the saturday afternoons even though i live on the south shore.

This is the best Sushi shop location in the west island. The staff is kind and helpful, positive attitude. More importantly the food is always fresh and yummy

If you are planning and aiming for non fresh sushi then thats your place

Friendly staff. BUT sushi has no taste. Im not usually picky about sushi but this really left something to be desired.

Such a nice Sushi Shop! Amazing service and staff is very friendly. The ingredients are also super fresh and delicious. Would definitely order from here again.

So yummy! The sushi burrito is genius and so tasty! I wish places back home had these! And the little to go cup sauces are perfect!

Always get my order wrong!

Impossible to place an UE order from, they have canceled every single time Ive tried (regardless of time of day/day of week).

Fresh food, great service. Recommended!

Staff very rude made a mistake with my order and advises how much one person should eat. I ordered for two people She packed it in one pack. Finally told me if I m Not happy to go to other sushi shops to eat. Not first time I get treated this way but as I m loyal to shush I shop I come back but never again these people are careless and really rude. Don t waste your money or loose your appetite with their attitude towards their customers.

I tried two other locations but their wait times were over an hour! This one took my order on the phone and had it waiting for me. Its small but full all the time. Had poke, fresh and good.

Not fresh

Very good

I ordered in store for take-out and waited 20 minutes while they made another order before mine for someone who came after me and the quality of the sushi is absolutely awful, looks like a child made it and the employees were rude.

Always fresh!

Sushi cannot get better than Sushi Shop on Pointe Claire. Always serves high quality fresh fish. Service is spectacular. Always quick and precise.

Recommended

The worst horror anyone has ever dared to serve us! A terrible poke bowl consisting of lettuce and strips of pre-masticated chicken, containing none of the usual toppings. Makis with dry and hard rice. A misshapen and tiny burrito compared to those at other branches of the chain, topped with very hard pieces of fried and refried breading, completely brown, with a tiny amount of mango fiber. NEVER AGAIN.

The salmon smelled badly and was dark, as if it were rotten. The smell was so strong that my son didn t eat his combo until the end, which was apparently ok. They said the dark color was smoked salmon. Anyway, I returned because the smell wasn t good. They returned the money.

Best sushi ever

Very good. Owner is very nice. Options for kids.

The food is so good !!! I go there almost every friday and the staff is nice and patient. They have such great sushi ideas !!!!

Objectively the best Sushi Shop in the West Island Area! They always use the freshest ingredients, wether it be the rice or the fish.

Best sushi in town! Excellent taste and Excellent service! Best for family and friends meeting. Just love it!

One of my favorite restaurants! Very small but the smiles of the employees make up for it. I go there often when I pass by. I recommend!

My go-to place for sushi in Montreal! The ingredients are fresh and the customer service is great! I definitely recommend it

Nice aervice, fast.

Great place to get sushi at, very friendly staff and a clean environment. 10/10 would go again.

Excellent costumer service, very helpful at explaining their menu, food presentation as good as it tastes, fresh ingredients.. Just the perfect sushi shop near my house!

clean ambiance, excellent service. presentation as well as taste is superb

The umami is super delicious but the shop is too small. Service staff is helpful and friendly. Kids menu is attractive too, will return...maybe try another Sushi Shop with a bigger place.

If a gas station sold sushi, this would be what it s like. Didn t even Acknowledge me when I walked in! I was the only person there... at least say hello, no ice for drinks place is dirty.

best sushi in west island. very nice service. Love this place .

The best Sushishop in the west island! The staff is friendly, the food is delicious, however the place is rather small. Every time I order a platter a day in advance, Ive been pleasantly surprised with small details such as flowers made of ginger or animal shaped wasabi. Their attention to detail is really appreciated.

Not clean so so service

Excellent service! Just visited the place, the staff has been very courteous and friendly. The food is delicious. Highly recommend

Yum

Go ahead

No complaints!

Best of ALL

Great food. Great service

The food is not always fresh (don t take anything with mangos) they are very slow also if your order is long they will serve people will start serving people who came after you with a shorter order! Also there s a language barrier they mostly don t speak French and barely English

Worst poke bowl ever. There was a piece of lettuce with the root taking up half the space that was inedible and they over cooked the crispy rice. Check the picture I added, so messed up. Never going back.

Good sushi

Good place for quick sushi. Always tastes better when freshly ordered. If you are in a rush place your order 30 minutes before you stop by to pick it up.

Delicious food , sushi, bowl and the seasonal Hamburgers are great, the only issue is that the store is indeed small.

I love going eating there even if its just for a small snack to fill up my sushi craving. Always very friendly staff, even when its rush hour time. I always get my sushi freshly ordered and it arrives in a reasonable amount of time. My usual go to order is a poke bowl with crispy rice and I am never disappointed! I would definitely recommended to someone whos looking for good sushi thats affordable and on the go.

Very rich

This sushishop is one of the best ones Ive been to. The staff is friendly, the food come out beautiful and within a reasonable amount of time.

Execellent sushi

come here many times food quality is always good fresh/delicious and stable people is nice too.

Super long wait.

We waited 1 hour 10 minutes even though we had been told it would be a 30 minute wait. Some customers were served before us with orders similar to ours, but even they seemed dissatisfied with the wait.

Too slow service, very little customer concern and unpleasant experience: I do not recommend this place. I ordered 60 pieces at 5:50 p.m. for a total of $83 with taxes. I was told the order would take 30-40 minutes. At 6:45 p.m. (55 minutes later) I asked about the status of my order. I was told that they had reached the point of cutting the pieces. At 7:20 p.m. (1 hour 10 minutes later), I was finally given my order. I was not offered a credit or refund. I was only given back the tip that I had generously given even though I was not obliged to do so. I also received a box of cookies for $3, but they forgot to include the seaweed salad that came with my order.

Rude staff. Sold me old sushi when I made it clear I wasnt going to buy it old. Instead they told me they were going to put it in the garbage. I said it wasnt my problem and so I asked for a freshly made Combo G. The staff said no and said they wouldnt do it. You just lost my business.

Good staff, quick service

I never had any problems with the staff, they were very nice. Also, the service is always quick when I go there!

Amazing staff! Warm atmosphere and food is served fresh and fast. Definitely recommend going there for some tasty sushi!

Nice staff and amazing serving speed! :)

I go there almost every week: the staff there are super nice, they serve fresh and tasty sushi fast and the platters are very nicely done

I love this place & go here all the time. Staff is super friendly and always presents platters nicely. If you go during rush hour time, expect a 15 min wait so its best to call in 30 min before you want to pick up your order!

Easy and efficient for when you dont want to cook. Quality is really decent for a fast food type of place. Unfortunately, there are never ever new vegetarian/vegan options. I get sick of eating the same veggie roll so I dont go often. I get really excited every time I get the new menu in the main and its always a let down that all new products arent vegetarian....

In front! Not consistent.

Very friendly staff and fast service! Made a huge order in advance and found it ready and beautifully packed.

The service is fast but the food is not fresh

Love the salmon poke bowl and salmon tacos. Our go to for a quick lunch.

I ordered a fifty piece platter and my family and I were pretty disappointed.. The rolls were falling apart, the rice and the fish on the nigiri were very dry. We usually go to other sushi shops but they were all busy so we chose this one cause it was available, but it seemed like they rushed through the order. The employee who served me was really sweet though.

Inconsistent especially when compared to other sushi shops. I always order the salmon poke bowl so I know the quantity/taste/ingredients pretty well. At this location, they served 1/4 of the amount of rice, covered with a lot of lettuce so consumers wouldnt notice. The taste of the salmon was off and there was no avocado. Very disappointed.

Ordered the tuna salmon poke bowl and it has been consistently delicious. It s also quick to make when ordered.