Tim Hortons in Port Alberni
3690 Johnston Rd, Port Alberni, BC V9Y 5N7, Canada
About
Located at 3690 Johnston Road, Port Alberni, BC, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muffins, Timbits, and donuts including our delicious Dream Donuts. We also offer a range of soups; Chicken Noodle, Cream of Broccoli and Chili which goes great with our potato wedges made with Canadian potatoes.
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This Tim Hortons consistently exceeds my expectations with their outstanding customer service! The staff is always friendly, welcoming, and efficient, even during busy times. My order is always accurate. Thank you, Tim Hortons, for making every visit a great experience!”
The food here was amazing! Never in my life have I had a sandwich at Tim Hortons made so quickly! The staff are super friendly and although this location is small with no dine in, I would still stop in for a fresh coffee and baked good. Good job Tim Hortons.
New ownership has cancelled many items of mobile ordering and made it that store is not friendly and inviting any longer
Went through drive through on my way out of town ordered a bacon egg currant breakfast meal , French vanilla and hashbrown , when I opened my sandwich so saw they did not put bacon on they put a huge glob of mayo and roast beef on it . I was already on the highway headed to Nanaimo as I don’t live in port , unfortunately I couldn’t turn around due to how the highway roads are Never do that, but I’m also Alberta driver sign up tried calling multiple times to get it rectified but no one will answer the phone
The food was good the only problem was our truck could barely make it around the corner and it took a couple tries to do it
Staff young girl taking order at the front has no customer service manners. No hello or welcome and just staring at face to let us talk first. Spoke to the manager as well but she really doesn’t want to work seems like.
The staff is super super rude by how they behave pr do customer service. No customer serves manners. Made me feel like this young white girl being forced to work. 1st no hello no hi no welcome. I ordered ha maro chiken wrap n may she couldn't get it so instead of saying sorry I didn't get it, her wording was reapet ur order and kept staring at my face. May be m.not good looking person but do your business and work properly. Why not just quit the job and let someone else take it who deserves better and can work in great manners.
We had to repeat the order and it was totally wrong, the girl in the window did not give us time to tell her it was wrong she just hung up. Once at the window, the coffes were not marked (it was important because lactose intolerances). Poor service.
had a great experience at this Tim Hortons location! The staff was friendly and efficient, and the coffee was perfect. I also grabbed a breakfast sandwich, which was fresh and tasty. The restaurant was clean and well-maintained, with a comfortable atmosphere. Whether youre in for a quick coffee or a bite to eat, this place delivers consistently good service. Definitely recommend
Nice place , great team
Excellent service and friendly staff..
Very polite staff, Kayden was very polite and handsome
I love tim hortons
Slow
I miss the English toffee.
Always dependable
Half the time is spent waiting and the other half is spent finding out what they actually have available.
Went inside when these guys/and gals were absolutely slammed like 8 cars in drive-through 4 people inside. They were the nicest most professional staff Ive ever encountered, got what I asked for in about 3 minutes flat super impressed would give 6 stars if it was an option
One of my best Tim Hortons experiences ever. Thanks to the very friendly and helpful manager!
Dark roast Coffee was extremely cold and staff super rude !! It was probably the last bit left in the jug. When I went back which was already an inconvenience, they closed but the door was still open and so was the staff present I requested them to change it or reheat it the very least but they kept yelling how did you get in ?! Why did you get in?! No we won t heat it the same sentences again and again I ended up reheating it from the microwave in gas station. They could have just apologized and said they were closed nicely or reheat it at the very least
Hands down the best Farmers wrap Ive ever eaten...
Absolute gumbos running this joint, they were way out to lunch and it was only 10am, didn t even have hash browns and took 45 mins to get a begal sandwich and rockie rod drama conky with no one else in the drive thru or inside. Horrible people I hate them
Timmys coffee taste like bitter burnt rubber...
Service at his place is very terrible. The girl who prepared my food she touched her clothes and she didnt wash her hands. With those dirty hands she prepared my sandwich.
Sat for 5 min in a clear drive through watching them chat inside with each other only to be told they have no options because they are cleaning the coffee machines at 2pm. Pathetic.
Slo
Quality of this restaurant has slipped completely. The last half dozen times I have come some aspect of my order has been completely messed up, and today was sort of the last straw for me. I ordered a latte from an older woman at the front counter and received what seems to be an iced cup of cream. I didnt ask for an iced anything, but short of time before my shift I am left to sip on a cup of cream this morning.
please update the hours. dont appreciate store saying they are open when they are not.
Worst customer service ever, consistently
Always a good meal, coffee to die for hmmmmm
I visit this location quite often and always receive great, friendly service. The staff are great!
Fast service
Tims are well known for their efficient, effective drive thru service. However yesterdays visit brought something quite important, forward. My wife and I, each ordered a cup of coffee. My wife ordered cream with artificial sweeteners and I ordered black. The window server did a good job of describing the coffees as she handed them to my wife. Cream with sweetener, and a black. On sip of her coffee and my wife said this is real sugar. We know we didnt cause a mix up, as mine was black. I slowly poured out her coffee and there it was, sugar in the bottom of her cup. My wife is diabetic and would not order sugar, ever. Neither cup of coffee was mark, as to the contents. We were accustomed to this business marking the cups with white marker. Not yesterday and we got a very good wakeup to our health and safety being in jeopardy because of someones complacency, and carelessness. At this point Ive not had the time to go a bring this to the attention of the store.
Non-professional staff. It seems like the staff doesn t get any training. I visited three times on this visit, and every time they cemented that they don t like their job, it may be due to management. 1) Aug 25 - first day charged for cheese melt and gave me bagel. When I asked for the price difference, he said he doesn t know how much he should pay me back. 2) Aug 25 - lady was too rude and in a harsh tone she asked a customer behind me to close the door 3) Aug 27 6:45AM - they gave me incomplete order and I went to my car. When I came back and wanted to say that I am missing hot chocolate, the lady there rudely said you need to wait. Clearly lots of morale issues.
Best one in port alberni
Great little drive thru. If you have to wait, it is never a long wait. They always have what I want to buy. My order is always correct.
Tim hortons. Nothing good to say about them anymore. I use to visit timmies 4 to 5 times a day. Then I was told to f off by an employee and Tim hortons did nothing about it.
I get English Breakfast Tea..sometimes Breakfast Biscuit with sausage... Nice
Been in 3 times now, service is always terrible. The workers always have attitude and are extremely rude. Will not go again.
Coffee baby Coffee...... Oh and Timbits...... Oh and Chocolate chills...... Oh and Chocolate chip muffins....... Oh and ........
Takes forever to get served. I have never seen a place so unorganized. Half the time the things you want they are out of. The only thing going for them is the coffee and apple fritters are very good if they have apple fritters.
Donuts were stale, but the coffee is delicious.
