Smitty's Family Restaurant - Port Alberni in Port Alberni
3426 3rd Ave, Port Alberni, BC V9Y 4E5, Canada
About
Smitty's™ is an all-day gathering hub for families, friends, teams, and colleagues. Our menu will appeal to everyone at the table! From our famous Smitty's™ buttermilk pancakes, waffles, skillets, and omelettes to garden fresh salads, burgers, steaks, and pasta. We even have a popular kid's menu for the smallest Smitty's™ guest! We can't wait to see you!
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Forgive me for the poor review, but Smitty's just isn't that good... It's not just this location, it's every location. Smitty's doesn't do anything remarkable. I forget if the price is right for that or not. I remember I was happy to see they offered shredded hashbrowns, but there was no crisp to them... it was just soft shredded hashbrowns. The sausages remind you that these things probably got pulled out of a giant frozen bag... The whipped cream they use for their waffles is just store bought canned crap, nothing real about it. The service was good, I'm just not a fan of this chain of restaurant. Sorry to the owner of this place. Maybe if I can't say something nice I just shouldn't say anything at all.
Service was amazing! For a meal we were sharing, they offered to split it for us and kept checking in on us :)
The wait staff were pleasant and kind….but the first thing you notice when you walk in this place is the intense odour of urine. It’s like a very strong scent of uric acid and ammonia that comes from one source and one source alone, the evacuations of a human bladder. Just absolutely revolting. Maybe a bunch of drunken patrons had peed on the seats over the years and they just refused to properly clean or replace soiled seats. Who knows. I can say that when I used the restroom (which was in a state of utter disrepair and grotesque putrefaction) it was a pleasant respite from the horrid bouquet in the main dining room. The lemony scent of expelled bowels was the highlight of the experience for my nose, besides the moment I walked out into the fresh air afterwards. The food is very lazily made and corners are cut in such an obvious manner that it could only be due to apathy. Frozen veggies, really? Really? You can get the dishwasher to prep veggies in the morning. It’s not that big a deal. But again, I say, the wait staff was very kind and welcoming.
Went in for dinner Friday. I had a burger( nothing to write home about) my wife ordered breakfast plate, the ham looked like it was left over from the morning and the sourdough toast never came out. Our waitress never came back to make sure everything was OK. Might have got the toast if she did. Instead of hiring window candy, maybe hire experienced waitresses that know how to treat customers. She did remove the breakfast plate from the bill, but still had to stop at Macdonalds on the way home.
Terrible food, painfully slow service, and unreasonable prices. I did not feel welcomed into the restaurant. Waited over an hour just for an eggs Benedict that tasted like something a toddler could do better at. Not to mention it took over half an hour for my order to be taken??? The restaurant was EMPTY. Get better, this sucked.
I came in today with a group of five. We were seated, got our drinks and menus immediately only to sit around waiting for almost an hour without a single person coming back to take our order. The restaurant was dead, there was no reason for all 3 of the waitresses to remain huddled in the back for the entirety of our stay. It was bad to the point our group decided to walk out. Not to mention the waitresses standing in the back were laughing at us when I was trying to get the bill for our drinks. They have some serious staff problems that need to be addressed. Clearly these girls are either being paid too little or too much. I’ve also been here once before and the breakfast food was terrible. Easy to say Smittys did not make a redemption. Genuinely the worst experiences I’ve ever had.
Service was absolutely terrible. We sat in the EMPTY restaurant for 20 minutes without anyone asking if we want to put any food in. I understand if it was busy but there was us and one other table with 2 servers and a manager walking around.
Good diner food, large portions, friendly atmosphere, quick service. Sanitize at door, all/most tables are wheelchair friendly, change table in the (women's) bathroom. Happy eating!
The service was excellent.
Service is iffy at best these days the waitresses when the boss isnt in like to ignore us. Food is always great though.
Fantastic!
You get exactly what you expect!
It is always delicious and the staff is very attentive, there is always awesome patrons when we dine there
Great breakfast,great service....
Average cooking skills, food is cooked up to crisp just short of being burnt. Servers are very polite and attentive
Our familys favorite go-to with kids. Welcoming and warm atmosphere. Service is great, food is good. Vegetarian options: They are really good with substitutions and dietary needs. Kid-friendliness: They have a kids club that kids get rewarded after so many meals. They have coloring sheets and crayons for kids. Wheelchair accessibility: There are no stairs, and tables which can accommodate wheelchairs
Food was great service excellent, staff friendly
The service here is so wonderful!! The other day i came in by myself and this beautiful young waitress named Irene was serving me, not once did she let my coffee get low and she even took her time to talk to me that s what a good waitress should do!!! I will be coming back for sure because of this young lady:)
Thank you Smitty s for allowing us to use your side room for my mom s 80th birthday. Your staff did an amazing job of dealing with all the people. The food was great as always and a good selection for everyone from the younger kids to the adults. Thank you again we will be back.
Its Smittys. Its awesome. We have a great meal every time we stop in. Breakfast lunch or dinner.
The food was delicious and the service was amazing definitely recommend .
Always a reliable restaurant.
Going through Port Alberni we stopped for breakfast. The cook is fabulous & the staff were amazing!! Best omelet Ive had in a long time. Great Job to all.
Same old boring ambience. Server was great, food predictably good.
The food is so Fresh and service is great I love to eat here
A traditional breakfast restaurant. Nothing fancy but great for families or group get together. You go here because you know what youre getting. Tried and true.
Greasy spoon , wouldnt recommend it.
Waited 15 minutes at the door before being greeted, then another 20 before a waitress came to our table. Plates were missing items, had to ask for coffee refills. Overall the worst experience I ve ever had.
Best food I ever had from a restaurant
Awesome breakfast
Couldnt believe we ran into a Smittys in Port Alberni. Great service, great coffee and super food. Loved it !!!
Mmmmm breaky
Do not go for supper at this restaurant!! We had 2 separate senior suppers and I didnt get the one I ordered. It came with a starter salad, from a bag, lettuce was all bad, really really bad. I did mention it to the waitress who apologized, big whoop! Nope, nope, never again!!
Blueberry cheesecake was great.
Cod fish and chips are awesome
First time at Smittys, loved that it was open later in this town as many restaurants are closed by 530, 6pm. A little more attention to cleanliness of mugs/dishes coming out of the dishwasher as our coffee mug still had lipstick stains. Food was great, we had the onions rings, fries, and beef dip sandwhich. Service was excellent, our waitress was friendly and did a great job!
Been coming here since I was a kid. Theyve really cheaped out on food quality and its quite disappointing now. Highly suggest they figure out how to cook the easiest meal of the day. Wont be back until their food improves. Which is highly unlikely. Food : 1/5
Stopped by with the kids and family, our waitress was amazing and the food delicious.
Good times at Smittys
Great staff, good food and coffee!!
Clean and friendly
Food was good, service was was good, the bathroom needs a major cleaning!
Just ordered Salisbury steak, mashed potato, and vegetables, for pickup. never again, Bearpaw hamburger patty for 17.95 togo. Nope never again.
Reccomend
Its a great family friendly place with excellent service
Great place to have food. I recommend to visit everyone.
So delicious!
Fast, very good service & delicious
Its a busy little chain restoration like going to dennys or rickys or one of those spots. I only ever go for breakfast and its always good. The eggs are cooked properly, lots of good choices. The shredded hash browns are not Good but the home fry style ones are good. The waffles are great, pancakes are great, steak and eggs is always good. Parking: Big lot easy to park in and easy to get in and out of Kid-friendliness: Great options for kids
Reliable family restaurant with that nice old school feeling,
Rude waitresses that shouldnt be working in customer service! Treating our local First Nations like they mean nothing and making them wait for nearly 40 minutes just to get served. Regardless of how many customers are in there at that time and how busy the place is, theres absolutely no excuse for poor treatment towards our elders. Id fire the Biotch!
Cob salad was delicious ! Staff were friendly !
Staff is always pleasant and fast. They are very helpful. Wheelchair accessibility: Yes Food : 4/5 |
Port Alberni breakfast staple for me. Been going here 35 plus years. Always great food and service.
Great food. Just the service is a little dull, went for the first time a few days ago and my orange juice was watered down took 15 minutes for a replacement drink after I had to remind my server when I seen her talking to her co workers at the till and on their phones. So needless to say I didnt give a tip. Hope next visit will be better
Delicious!!!!
Tried their Southwest eggs benny and thought it was gross. Flimsy silverwear litterly bent when I tried to cut my benny. Wont be going back there again. Server was good though.
The waitress were just in the corner chatting n we kept having to go up n ask for what we were wanting need the nice ones that kept checking in but food was good
Food and service were good
Staff was very attentive But chicken sandwich on a lettuce wrap well that doesnt mean open face You need good size leafs of lettuce to actually WRAP But feel good cause that was the only bad thing I could find
Great service and accommodating
Fast, pleasant, and polite.
Great homestyle cooking. Excellent service
The food was terrible! Never again. Some staff here were friendly though and comped out meal, thankfully.
Service was great let us in 30 minutes before opening and still accommodated us with fresh brewed coffee and a great eggs Benedict. When other book accommodations fell through and need a place to regroup and work on solutions. Thanks
We always get good service and good food here.
Amazing as always
Nice family style restaurant. Good food, reasonable prices.
Mom and I had a great lunch and service was great too. Love it there.
I dont normally like to write negative reviews, as it seems like a first world problem and there is enough negativity out there these days. However...this was the worst food experience in memorable history. Nice, polite service. Our table was clean. Food was AWFUL. As in inedible. Steak and eggs. Eggs were pale yellow, half cooked and served in a side bowl sitting in water. Steakwas tiny, overcooked on the outside and blue rare inside. If I had to guess what part of the cow it came from, I might guess...the hoof ? Even the toast was inedible. Dry and took one bite. Tasted like old stale bread. Save your money, eat elsewhere. Sorry!
Delicious hamburger and perfect French fries
Great breakfest great service
Good staff. Good food. Works for me!
Everything else in Port Alberni seemed close but Smittys was open. We had a burger and the wife had a pierogi dinner. Both were great and the service was fantastic.
Always a good experience here, we love going down for breakfast or lunch :) Kid-friendliness: My boy loves pancakes, so he absolutely loves the happy cakes he gets there all the time!
Im not sure how a server can confuse herself on a drink order such as 3 glasses of water, and one cup of coffee. The three who wanted water had to hold our arms up like children. The coffee was horrible, and was served in a cup that nobody realized was caked in chunks of crud inside. The silverware also, needed a rewash(if they even wash dishes?!). One of our party waited for his food while the rest of us were served. He could see his order, getting cold, on the landing. We were seated right by the doors to the kitchen(his meal was complimentary AFTER he entered the kitchen threshold to ask kitchen staff if someone was going to bring it to our table) These are only some of the issues that caught my attention at this restaurant. I wasnt the only one at our table that had complaints either. I had avoided this restaurant for years because of similar issues, and on a whim thought it cant be as bad as I remember?! Yes. Yes it can. 0/5 - will never go back
I do not relish posting negative reviews, but try another restaurant for breakfast. The food here was not delicious, I ate only 1/3 of what I was served.
Food was excellent and so was the staff
Came in during a softball tournament, staff was all very helpful. Huge order the girl didnt even have to write it down, got everything right. Food was decent. Real winners were the girls they were great! Good job ladies, keep it up!
Decent food, dinner specials, and friendly staff means you should enjoy your meal here.
Great friendly service
Amazing! So much food for such a great cost!
Friendly staff. The salsburry steak is really good. Kids love the sandwiches too. Parking: Convinient parking Kid-friendliness: They have kids menu
Inside was clean and the services was quick and friendly.
Stale nachos. Everything is basically frozen to cook for the kids menu.
Good meal and prices
The service wasnt the greatest . There was a waitress , she brought us some cutlery. When she brought it to us,she just tossed it onto the table and then walked off. And the waitress we had ( who took our order ) didnt check on us as much.... Kid-friendliness: Kids menu.
Good food prices are ok.
Food was decent burger was mad greasy
Really enjoyed our meals - prepared exactly as ordered. Lovely fruit bowl with a good variety of fresh fruit. I had chocolate milkshake that was made from chocolate ice-cream so it was perfect - not too sweet. Very good service overall.
Best homemade food !!! We go there for lunch and breakfast a lot!!!
Great breakfast and service,
Nice food, nice place, nice people ... recommended
Great service friendly staff
Good food fast friendly service
Was great
The food is great and the staff is super friendly
The staff is always willing to help us. The food is good and the price is the best
It s open and serving pancakes!
Best omelette in town !
Food was so delicious, would recommend this place to anyone. Very friendly staff and amazing service
Good food great service
Friendly staff, clean
Great as usual
Food similar to Dennys. Good, basic food.
Great food. Service
Service was like, the waitress kinda was abrupt with us, French fries were definitely frozen bought from local big box store
Place is dirty they really need to clean a peice of dusty spider web fell in my coffee We went to smittys at 12:15 pm on a week day with only two other tables the waitress made our order and gave us our coffee she only came back when our food was ready and we were trying to track her down but nowhere to be found finally at 2 pm we have gotten our order of two and all it was just eggs pancakes and hashbrowns when we left at 2:30 pm I was about to just walk out because we couldnt find the waitress to pay our bill and when I only gave her a 1 doller tip she looked very offended It is better to go somewhere else
Good
Very friendly staff great breakfast nice and clean will go back nexted time i am in town
Great food. Im glad we found this place. We loved it. . . ;-}
The very best chicken wings, on Vancouver Island.
Food and service was good. Just as I always expect from Smittys.
Good value, good food, good service
Best breakfast place,quick tasty and fresh hot coffee.
Reallllly good breakfast foods!! I havent tried any entrees but, Ill bet theyre just as amazing! Only thing I didnt like was, my lemonade seemed rather expensive for such a small glass. Plus, you dont get free refills. So, next time, think Ill get water with lemon.
We visited Smittys in Port Alberni Saturday 21st August. Everything about the service and food exceeded our expectations Service was friendly and prompt. Food came out quickly, was hot and tasty. Well done Smittys.
Had the steak and eggs. I have always loved the shredded hash browns the steak was to fatty hard to chew.
Always consistent quality and service.
Good food.
Eggs benny is amazing here!
Delicious, friendly staff. Prices are fair.
Would be 5 stars cause Ive always loved smittys breakfast FOR DINNER. Waited and waited for places to finally open and they open till 3pm. Come on this is ridiculous. Almost bad enuff to want Dave back. They tell us 7 pm 1st time we go 630pm next day sorry closed at 630pm so we go at 5 today and it closed at 3pm. This a darn joke or what. Shame on you. Must have plenty of cash laying around to not be open till 9pm like it used to be. 3pm ridiculous
Because of companies like this one we Canadians are losing our freedom it is against our freedom of rights what they are dooing
Awesome Mozza burger, great service!
Best place for me to go for breakfast, and great services, menu, prices
Great Eggs Benny!
gr8 food...
Nice spot, great breakfasts...friendly staff.....like most places out in BC, .....BC stands for Bring Cash and Be Calm......cause every dish about 4 bucks more than Ontario!!!
Love smittys food good service
My day three and I went there for breakfast and it was very good. The server who took our order was very nice and kind.
Very friendly staff. Great food. My scrambled eggs where very dry.
subpar food
Excellent food and service. Price is very reasonable also
Very nice team. Correct food.
Good food, friendly staff, covid passport required, nice atmosphere
Best staff and owners in town ;)
Nice sit down family restaurant with friendly staff
Servers were nice, food was quick and tasted good
Good service.
Smittys is so good I love there pancakes and there assistants and they are so polite and there bathrooms are nice and clean and they are just good, thats my opinion.
Love the service . Staff are exceptionally friendly and the food is fantastic ... Smittys is my favorite place for breakfast entrees...
Love breakfast, oatmeal or ,pancakes, or omlette. BACON
Slow service. Waited almost half hour to be acknowledged by server. I was literally one minute away from walking out. Unsure why I come back, other then I keep hoping things will be different. Same issues different day
Decent place. Service was good. Burgers were ok. My kid had pasta which was overcooked and tasted horrible. Only reason for the -2 stars.
Lunch with Dad ... Good food , great service and an owner who took time to chat with her long time customer ( Dad )
Best hashbrowns ever, crispy bacon i really enjoyed it here!
Great Food !
Very nicer place yo eat .friendly people
Food is good
We went to check out Smitty s today if they had take out orders. Yes! We ordered our fav......senior BLT and onion rings. In less than 10 minutes, it was ready and I was about to go back in the restaurant from our van, and there was owner Katina, right at our van window, with our delicious order! Thank you Katina and we certainly will visit you again. Sally and Bonnie PS. Our lunch was as delicious as ever!!!!
Enjoyed the chicken burger. It was juicy and had a good crunch. Prices are a bit high but you get consistent food.
Good service. Good food. Good value.