A&W Canada in Port Alberni
3555 Johnston Rd #201, Port Alberni, BC V9Y 8K2, Canada
About
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
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This place has been there for me. Dub shack 4 Lyfe. Straight up, have never been disappointed. Love the family of burgers, they tickle my fancy. Good servings, good beef, good stuff.
Great staff, good food, clean inside. All I ask for at a fast food place definitely worth going if you come to port alberni
Had chicken strips that were just gross, and the poutine was no better, the curds didn't melt because the gravy and fries were cold.
Stopped here on our way to Victoria and it was incredible! Amazing service and great tasting food!
I visited this store yesterday on the way to Tofino with husband and someone named Manpreet took my order and her service war excellent.👍
Best A&W Ive ever been to! The burger in the photo I shared belongs on an ad with how perfect the layers were. This was on a particularly busy day as well, and staff were pleasant and polite through the rush they were going through. A refreshing fast food experience while we were on a road trip. Thanks to the staff!
They changed the recipe for the chicken buddy burgers, terrible. What once was a juicy, fresh breaded piece of chicken breast has been cheaply reduced to a mechanically seperated chicken patty that tastes of sawdust and is so dry its inedible. AND ALL FOR THE SAME PRICE! Oh and if that wasnt enough, to top it all off they no longer use REAL cheddar cheese slices. Will not be returning.
Wonderful service! We came in a group of five friends and two young children one evening after waiting for the better part of an hour at the Boston Pizza across the road (just to be told then that the Manager wasn’t seating anyone for the indefinite future), despite many empty tables. The staff at the A&W totally rescued our evening. It’s still open in the evening when other restaurants are closed, plus like other A&W’s, they just have good fast food. They brought out root beers out in those classic frosted mugs, and the staff were super courteous, friendly, and helpful. 100% recommend.
Dietary restrictions: Lettuce wrap, no gluten in burger but not a separate griddle Food
Its freezing inside the orders are always messed up and staff are incapable of having more than 1 IQ
Great place, excellent staffs.
I am a regular customer of this store and their customer service is beyond excellent
Excellent food and good customer service
Parking: Great customer service and good food Food
Food was good but the restaurant is very dirty and the heat seems to be broken
Its fast food, never hot, always luke warm
A frosty mug and teen burger hit the spot
Awesome in Port Alberni
Got that great Canadian beef baby
Your cashier just left a line up of people at the till to sit down and eat his food.. horrible service
Not good,
Didnt like the way the beef tasted...very expensive compost
Im not a fast food guy, but when I am, its A&W. I go when I have coupons. The staff are always patient, and for a bit more I get a patty for my dog. Food
Feb 2024 was super dirty inside . Food was okay.
Very good service
Was such a good experience! Went around 8 in the evening. The boy serving us was very friendly! His name was Vanderlyn and he was a very host
It used to be great and I wish I didnt have to say that we were disappointed with the last couple of visits, but the service and cleanliness are not great.
Its an A&W. It is just like every other A&W. Thats the whole point of a chain restaurant. It was good though....
Its a franchise. But I like that they still do the glass chilled cups.
Cold brew drinks are great, but its a Shame theres no vanilla milkshake. Their beef burgers are always a home run. The poutine uses chicken gravy and it was very nice. Not as heavy and overwhelming as other places. Food
Friendly staff
ima be 60 and still be eating here lol
Always happy with A&W
Our family orders for five people. Three times in a row at least one of the combos were shorted the fries. The last and I would say last !!! all the combos were shorted the fries. Would you order from here again?
Clean and friendly service. Dietary restrictions: Lettuce wrapped burger available. Food : 4/5 |
Slow, and cant understand the person talking through the microphone. Everything else is fine, but no such thing as a vanilla shake?
I was hesitant to eat here due to the lower rated reviews, but tried it out anyways. The food was good, typical of A&W chains. However, my shoes stuck to the floors with every step..sticky floors. Waiting for my food I started to regret my decision as I noticed grime build up on napkin dispenser, garbage on the floor, sticky lid dispenser and splashes on unused lids, fingerprints everywhere..doors windows..and uncleaned tables. I took my food to go and ate in my car..most likely first and last visit. Too bad because A&W was iconic and the place to be back in the day. This location needs to do better, especially being in the food industry.
First time dining in. Spent 10 minutes in the line to not even get to order. They had 1 til open and didn t bother to open another. Waste of time
Garbage. No root beer floats, paper cups for the root beer, no onion rings. This place sucks.
Teen burgers Awesome Food
Food ok but staff terrible.
Over priced , slow service
Good food.
Best customer service Ive had in YEARS! It was amazing. Parking: Lots of good parking. Food : 4/5 |
Super fast, fresh made, delicious veggie burgers.
This place is hit & miss!
Great fries!! Fresh food good service.
The beyond burgers here are phenomenal every time we go. The best on the Island! Most recently I had a really positive experience when visiting with my family. My little boy wanted a kids meal box - I asked the employee if he could have the burger patty replaced with a beyond burger patty. There was no easy swap out for that but the employee figured out a way to make the kids meal box vegetarian for my son. He was SO thrilled to finally have a kids meal box that he was able to eat and I kindly thank the staff for taking the time on a busy shift to make our experience really positive. He is still talking about his kids meal box :) Thanks again, we are looking forward to our next visit.
As connoisseurs of Alan & Wrights famous fast food restaurant, we must acknowledge that our road trip feast was truly remarkable. The cheese on our burgers was hot and melted to a freshly cooked piece of meat. The lettuce was crisp and fresh, and to top it off, the condiments were evenly distributed throughout the entire burger. If I could leave 6 stars out of 5 I would.
Everytime I go to this location the staff is always so friendly and the food is delicious! Great job guys!
Great customer service
the workers are so nice absolutely amazing customer service!!
Great food, fantastic staff!
Good welcome, good coffee, clean establishment, recommended
Delicious and kind staff
Usually a good place for what one expects
Considering other rising costs, here is a great deal for a double mozzarella burger w/fries
These people are great! Delicious food and super friendly staff
AMAZINGLY AWESOME AND ABSOLUTELY LOVE THERE BURGERS ETC
Excellent service. The hamburgers were succulent. The root beer was ridiculously tasty. Super happy to see they switched back to Cane Sugar. :)
I like the Teen Burger.. their Burgers are a good size..
Kody rocks, best service from an a&w ever <3
Had a teen burger for the first time in 2 years. Was hot, made to order and fast. Super good. I want to compliment the cook but I realize it was a team effort! Thanks for an awesome lunch everyone!
We got French and sweet potato fries
Great friendly place staff is amazing would recommend it for sure
Good service
The workers here are so kind and everyone does a great job :)
Always great fast food love their chicken strips
Good welcome
Great food and staff always friendly
Always consistent
A&w is my #1restaurant.all prep food is done with alot of hard and dedicated work and love from someone very special thats works at a&w for iver 13yrs.this special person worked through all the covid times.lets give him a cheer
Store would not accept a $100 bill even though i was buying $63 worth of food for my family of 5. Super unimpressed
The fella working the counter right now (hey manager, its may 31 3 pm, fella with glasses) is polite, professional, efficient, and helpful. What a difference staff that cares is. This fella deserves a raise.
Its alright
Great. Friendly.
Love a momma burger
Lower quality everything(literally) at the Port Alberni A&W than your normal A&W. Slow drive thru, rude staff. 50/50 chance at being served room temperature food.
Great service and food!
Fresh and hot food, love the root beer in the chilled mug
A teen burger and a frosty cold root beer cant go wrong
Wonderful free root beer!
It was a great place to get some lunch at.
Try the Nashville hot chicken sandwich it was good
Wonderful service, great experience.
fresh food and awesome staff always helpfull it is the best fast food restaurant in town and i love there teen burger....
Parking: Lots and RVs
Amazing service from Alex !
Good food and good bathrooms
Great fast service! Friendly staff and clean restaurant
I used to work at A & W and was pleased to hear they were bringing back the Whistle Dog. They should have left it in the past. Worst thing I have ever eaten from the Dub. Absolutely no flavour, I actually thought I had covid... Very disappointed as that is our go to for burgers, especially with the Beyond burger for our vegan son. If youre going to bring back a classic make sure you get it right!
Great restaurant to bring the family to. Love them burgers
Excellent customer service by Damien
Damien does great customer service.
Very friendly guys working here
Damein great customer service Must visit
Excellent service by Damian
Damein great customer service.
Really nice food I come here atless three times a week
Your commercial desecrating the music of Beethoven is absolutely disgusting. Worthy of a boycott.
Very nice place to grab food and coffee!
There is a free coffee for a review, so here I am. Perfect serving by Kumar!
A&W coffee and burgers are amazing!
Love a&dubs. I always get the teen burger. Dont order onion rings tho. Last time I ordered they werent cooked enough, soggy and wet. Just ended up throwing them away cause they were gross. Everything else I have ordered has been great though.
Simple but super tasty.
Would highly recommend. Love everything
The fries were delicious and the service was friendly.
Horrible service. Store is dirty. Stood at the counter, staff completely ignored me. Finally a girl came and took my order. I repeated it 3x for her & she still did it wrong. She handed me new frozen drinks (waste of money by the way) & one was wrong. She shrugged her shoulders. No offer to fix the incorrect new frozen drink.
Used to be okay but since the renovations not so good. 1. There is no way for a person who is in a wheelchair to reach the payment terminals. Head office, are you okay with this? 2. The new equipment takes up alot more floor space meaning that the tables are now so crammed in to each other I dont recommend going to eat inside during peak hours youre just asking for health troubles IMO. Ive seen that people arent coming back once they see the table arrangements. 3. No receipt is available when you use a debit or credit card for payment. What the heck? Talk about no one gives you a you know what. A&W head office really needs to pay a visit to see how they are being represented in Port Alberni.
Good vibes. Excellent root beer
If you can find your way in you will enjoy some pretty good sushi. Odd location but worth the effort to make your way inside.
Took the 5:15am ferry from Tswwassen to Nanaimo on our way to Port Alberni to see our family for Christmas, my wife wanted to wait until we got to Port before we had breakfast. We decided on A&W on Johnston road, for fast food it was good, fast and hot with friendly service following all Covid#19 rules. I would definitely stop there again.
Very clean. Nice staff. Typical A&W burgers etc. Social distancing a plus.
This is the busiest A & W l They do good work there.
Good food at A&W, Im a fan of the teen burger, love the full size burgers there instead of the small ones at other places, cheers A&W
great service
Breakfast is still good ... rootbeer was watered down day before yesterday.
odd drive-thru and the food wasnt the best.
Good burgers....going through drive through good service
Good, hot and fresh
Good service food is always consistent & tasty.
A&W Port Alberni Burger was awesome service friendly I really enjoyed it after a long day of spending money I didnt have hit the spot two thumbs up keep up the good work guys and gals
Love this place! Food is sooooo good. Burgers are usually pretty fresh. Staff is a lot nicer than some of the other fast food joints in Port. Kind of a weird drive thru setup but totally worth the confusion for the food.
Dont make the mistake of ordering hashbrowns here for breakfast. Every single time I do they ask me to pull ahead and wait for them to cook. How can McDonalds always have hashbrowns ready but here it takes 10+ minutes?? If I wanted to wait that long I could just get some frozen hashbrowns and bake them myself!! Teen burgers are alright but nothing can save them from this breakfast sin!
Good fries & Beer !!!!!!
Good organic coffee...and love the classic breakfast with pancakes, great deal!
Best Burger Restaurant In the World.
Nice burger pit stop !!!
Same
Great,always fresh,and working hard to get your order out fast
Egg & bacon muffin was better than Tim Horton s. Service was slow at drive-thru but the food was fresh and hot, just cooked! Was hrrst as Tim s was lined up and so was McD s so it was a nice surprise!
Terrible place to go inside. Drive through seems to be all these people care about. A&W been going downhill for a while now and this will be my last visit.
Good burgers and lemonade.
It is a and w. Same menu across canada. This location is good. I have never had an awful experience.
Good service. Thank you for an enjoyable experience.
Didnt like the food
Great location and quick service.
Consistently great food 5/5, service 5/5, Clean 5/5, Fast 5/5.
Chubby Chivken all the way
Had the spicy habanero chicken. Was good but not to hot
Great food/service
#Drive-thru #papa #chicken #fries
Had a beyond meat burger. Delicious fries hot and crispy. Hate paper straws, they stick to your lip. Drink containers get soft quickly no ice in the drink so not very cold
The A&W Nanaimo restaurant didnt follow COVID protocol. No one asked for proof of vaccination for dine in customers. The restaurant was dirty, table was not clean, washroom was even worst.
Slow service and the fries where cold and the cheese wasnt even melted on my mama burger.
Great food and staff at their location here in Port Alberni.
Best hambergs
Food was good but, they used the same cloth to wipe tables and chairs with. Then they never cleaned the edges of the tables.
Fast service.
The crispiest hashbrowns! Good staff!
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