Riverside Motel in Port Alberni
5065 Roger St, Port Alberni, BC V9Y 3Y9, Canada
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Relaxed motel & cottage offering straightforward rooms, plus free WiFi & a BBQ area.
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We always stay here when visiting family. Family run and they take great care in their guests and room cleanliness. Definitely 5 star.
We've stayed here for 3 years in a row with our dog and have an amazing stay every time! The front desk lady was so kind and friendly, I wish I got her name! The rooms are spacious and exceptionally clean! It's quiet and safe and it feels very homey! We will continue to come back every year.
Was not told that construction was happening in the room next to me. So I was awaken on my holidays feeling like there was an earthquake. And when I was showering the water turned off mi shower. I am a very easy going person but when I went to the manager/owner to tell her the situation she just looked at me blankly and never even apologized. I feel I should have been compensated for that night. But that wasn’t offered. I come to a dog show every year in port alberni and I will not return to this motel. Really to bad. Because the rooms are nice and clean. Customer service is awful. And when there the most expensive motel in port alberni they should have good customer service.
⭐⭐⭐⭐⭐ (more if I could) I rarely write reviews, but my experience at the Riverside Motel deserves recognition. We've been returning here for four years, and this year was particularly memorable. We usually stay in the cottages, but due to a last-minute request from another party wanting to extend their stay, we were offered two separate rooms instead. Initially, I was hesitant to switch since we had four adults, and sharing beds wasn’t ideal. However, when we arrived, we found ourselves in two spacious rooms with two queen beds in each, complete with showers and TVs. The level of comfort exceeded our expectations! Having stayed in various suites, I can confidently say that these rooms are exceptionally clean, and the beds are incredibly comfortable. The little kitchenette was a nice touch too. We always look forward to our fishing trips here, especially since the motel is just five minutes from the marina. A huge thank you to the staff and management for making our stay so enjoyable. We had a great time with our stepfather, father-in-law, and brother, and we can't wait for our next visit! If you're looking for a cozy, well-maintained place to stay, I highly recommend Riverside Motel. Troy Winget Calgary AB
Aug 6, 2024: Thank you, Brittney at the front counter, for your help in resolving our booking issue. Our group of 4 had reserved a 1-night stay at one of the larger cottages that included 4 Queen beds. However, when we arrived at the unit, there were only 3 beds. We informed Brittney, and presented our confirmation receipt (showing the booked unit included 4 beds). She was patient & very understanding, and helped us call her boss to explain the situation. In the end, we found out the source of the discrepancy, and they granted us additional room & bed. A wonderful surprise, and it really shows the staff & management's amazing customer service :)
Nice clean place. I had to check in late so called to let them know and they had the keys ready as the office closes around 8. Never saw anyone from the staff as I got there late and left early, but nice clean place/ portable AC in the room so it was comfortable. As others have noted, right on a busy road so if you are in one of the lowered numbered rooms (closer to the road) you are likely to get some road noise.
Amazing effort on cleanliness and attention to details. High end hotels could take lessons from their efforts. Only issue was traffic noise. It's located on a busy street and the old building, although very well looked after, has poor sound insulation. I could hear each and every car go by as if the door to the room was left open. Tough to sleep with that. If you are ok with road noise - this place is awesome for sure.
Neat little place just tucked away. Room was very clean with decently supplied kitchenette to cook a small meal, even had a small rubber ducky I'm the bathroom as a welcome. I did ask if it was to keep just in case and it was. It is situated next to busy road though and you can hear the vehicles coming and going.
Great value!
Our VERY favorite place to stay when in Port Alberni. The rooms are clean, cozy, and well stocked. The staff is the BEST!
Rooms: Renovated and clean
Pleasantly surprised! Cute little boutique motel that was very clean, the beds were comfy and it was quiet. Id like to stay here in the summer because its in a great location.
Stayed their a couple times and it is GREAT
Stayed here one night and would absolutely return! Was pristinely clean, well renovated, very comfortable bed and included thoughtful amenities (including a little rubber ducky)
I stayed here for two nights, while attending a hockey tournament. Although the property is on a busy street, the parking area seems sheltered. In my room, everything was in good repair, everything worked, there were enough well-placed electrical outlets. The WiFi works.The room was well supplied with linens, and it was exceptionally clean. The bath/shower was good, and the tub was not slippery. I enjoyed finding a rubber ducky in the tub, and it has found a good home.
This motel was great, very clean close to restaurants and a helpful staff I would return
Never stay there. Looks clans and friendly . Its located only steps from Victoria Quay .
This is an amazing little hotel! I was hesitant to rate it so I could be assured of a room next time. We stayed in Cottage A, and it was very clean, newly renovated, and fully stocked with essentials for cooking. We arrived at a very cool house as they had already turned on the A/C. Conversation with the staff was informative and entertaining. Debbie is an amazing ambassador for this facility. We will definitely return. Well done, Riverside Motel! Well done! Rooms: The rooms are very clean, and they pay great attention to detail.
What a lovely place! A charming motel, top-notch family room, with all the necessary comfort. Very well equipped with a kitchenette, very clean, nice modern decor. Well located motel, and quiet location. Honorable quality/price ratio considering the summer season and surrounding prices. A very nice surprise, and a very nice welcome as a bonus!
Fantastic motel !! Our room was so spacious, very clean with a well equipped kitchen. The room was completely renovated. They have a quaint covered outdoor dining area that includes a BBQ and seating area for our whole family. Two minute walking distance from the water where we saw a black bear right across river. Riverside Motel truly is a Home away from Home Highly recommend Rooms: Spacious , clean , well equipped with kitchens and pet friendly Nearby activities: close the the canal , bear watching and shopping Walkability: Close to the water and restaurants and pubs
One of the best motel I ever stayed in . Rooms were super clear. Great location as well
We had a wonderful 3 night stay at this quaint Motel. The staff were professional and totally welcoming. Our room was recently updated and felt like a cabin setting. Loved the Wildlife decor on the walls. Would definitely recommend this place. We cant wait to come back next year.
Great place. Clean, quiet, comfortable beds, kitchenette, nice staff.
We have stayed here a few different times, and have enjoyed our time. Staff is great and friendly, helpful and easy to talk with. I only wish the was a spot to put my bags in the bedroom, the bathroom is a bit small but very clean. The beds are very comfortable and I want one at home. The wifi kicked out at times but I dont use for buisness so We will come back again for sure
Such an amazing place The staff is amazing. Rooms are impeccable
Very clean and homey. Nice and friendly staff. Would definitely stay again and highly recommend it.
I stayed there in an emergency situation with my two cats...left the room so cclean you wouldnt have been able to tell my cats were there...tried to stay there again a cple months later because I couldnt find a place to live and they were polite right up until they found ot I was homeless and then all of a sudden they didnt have any rooms even tho they were ready to let me stay up until my homelessness was found out.....so they are not good people ...as soon as they found out they were rude .....I guess they havent heard about the housing crisis in town and thought I wasnt worth helping even tho I could pay for the room....shame on you riverside staff
Great place clean newly renovated
Comfortable rooms and beds. Great option to have full kitchen amenities. Super friendly staff. Definitely on my re-visit list next time we are in Port Alberni
Very good spot and quiet place.
Very nice
Very clean and recently renovated room. The exterior is as neat as a pin, just as the interior. Would easily stay here again!
Wonderful motel. Clean and spacious. I would definitely recommend staying here
Just like it says. Home away from home. Well cared for. Homey, classic Tons of amenities Beautiful hanging baskets. Was a stop over for us but I would spend days there. Rooms
Such a cozy little cabin like feel, enough room for me my daughter and my boyfriend! Will definitely consider on my next trip!
Super friendly, helpful staff. The suite was absolutely fabulous! Will stay here again, and will highly recommend this place to friends and family!
This place is adorable, clean and has everything you need for one night or an extended stay. I took my grandson for a mini vaca before he went back to school and we had the best time, close to everything and the staff were very friendly and accommodating!!! It felt like home and everyone who was staying there at this time was as happy as we were with our choice Beds were very comfy too I slept like a baby!! I d recommend that put a larger tv in unit 105, it was to far away from the bed to truly enjoy but I don t watch a lot of tv so this place still gets the highest of stars see you all next year with my grandson as he wants to make this a yearly thing now
Sadly cant give it a good review... it was so loud! I was in room 102, and there was no sound proofing. It sounded was like the windows were wide open, but they werent. Otherwise the room was clean and had a nice little kitchenette. If you stay here choose a room with a higher number, further from the road.
Perfect place to overnight. We stayed one night and the room was very clean and well appointed. Staff were friendly and helpful. Would definitely stay again on our way through Port Alberni.
We were very pleasantly surprised with the Riverside Motel, and the same can be said for Port Alberni in general. Modern, well-kept rooms, check-in was super easy (we were arriving late so they left the room key and receipt at the front office), the other guests were pleasant and respectful. It was overall a great stay!
One of the cleanest accomodations in town!
Great little spot! Rooms were clean and very spacious. Pleasantly surprised and would absolutely stay again.
Worth the very fair price, love it and will be back! Clean, quiet and updated. Close to the river for walks!
They have recently renovated it so its actually super nice!!! It doesnt even have that old motel smell and everything is super clean fresh paint and full size fridges! New bathrooms and just honestly really nice I was shocked for being the only motel that allows cats aswell!
It cozy, cute.. friendly staff. Definitely will be back ! Rooms
Great little motel ,,,Ill be back
Couldnt make it in the snow so they kindly cancelled our reservation even though it was outside the cancellation window. Will book again when we are in Port Alberni!
Clean and comfy 2 bed room with kitchenette for a good price. Will definitely stay again.
Excellent, well maintained motel. Rooms were clean and staff friendly. will stay here again!
I never got to stay Because I had no Actual Visa card though a Visa debit card was willing to pay a depositI was still declined. In the future this would be greatly appreciated if considered as it is a visa also debit so money is in account.
Very cozy and clean
I loved the stay
I would say this motel was one of the cleanest motel I have been in my entire years of travelling. Check in was so easy and during this times, they managed to make check in as easy as possible without the hassle of going thru the process. The lady at the desk was super nice. When we entered our room, we were awe and wasn`t expecting to have a beautiful room with living room and the portable AC, full updated kitchen was really a steal. Plus the 2 bedrooms which is really comfortable was really excellent. Washroom is beautiful and the tub is huge to fit in 2 people. Lol. I like the back door with the yard perfect for our fur babies. With the barbeque grill included made our trip really fun and memorable. If given another chance I would still stay in this motel without any doubt. Highly recommended. Thanks for accommodating us. Good job in keeping your motel clean and safe for everyone.
Friendly lady at checkin and room is clean and bright. Would recommend.
Cleaned, comfortable, soft mattress, hear traffic if you are by entrance
Exceptionally clean rooms with all the necessary amenities for self catering. Very convenient location.
This place is nice and clean. Reasonably priced and lots of extras. Comfortable and quiet. Would highly recommend a stay if you are in Port Alberni visiting. Also very close to the boardwalk and restaurants.
This is the best kept secret in port Alberni as far as motels go. Very new and modern suites, very clean very cosy with all the amenities one requires for a completely comfortable and pleasant stay. The owners, management, and staff are great people. Definitely recommend this one.
This place is great. The rooms are so clean and the price reasonable. Within walking distance of downtown
clean, friendly staff, reasonable price for small kitchenette and two beds. I would stay there again
Very cute
Dont usually stay in motels this one was actually pretty nice.
Surprisingly pleased with our accommodations. We rented half the cabin behind the motel. Very spacious and new. Close to river and had an EV charger two minute walk down street. Worked perfect for our road trip. We walked over to the clam bucket and lots of stores within 5 minutes drive. Kitchen was perfect for our big family.
Just booked, They take debit with a $200 CASH deposit. Just walked in the room and its great! 104 has 2 separated rooms with queen beds (super comfy) and a Fully stocked kitchenette (pot, pan, plates, bowls, glasses you name it.) Whole place looks brand new with parking next door in the church lot for a semi (probably not a trailer though)
Awesome little motel! Tastefully updated with all amenities needed for a short or extended stay (full kitchen, extra towels, large bottles of shampoo/conditioner, table/chairs, everything!). Comfy beds are a bonus and portable air conditioner if required. Staff friendly and up for a good laugh. Overall almost wish we stayed for more then one night in this quaint little town. Totally recommend over big chain hotels.
We had been here before and loved it. Now it is even better . Spacious accommodation
Clean, comfortable rooms, and great staff.
A dump. Dirty ,they do nothing for you. Over priced. Barbeques dont work. Wouldnt recommend .
Very cute and very clean!
If you are looking to stay in Port Alberni look no further. Youll see why. Excellent value for a superior facility. Clean with tasteful decor and everything you need. Oh, and the beds are dreamy-comfy.
Good size room, bathtub, comfortable bed, & fully equipped kitchenette. Only downside is traffic noise from the road.
Nicely updated place
Cozy, clean, comfortable. Queen Beds are offered in all rooms, and the ones we slept on are very comfortable. Portable A/C in the room keeps the room its in very cool. Kitchenette, fridge, two burner stove, sink should you need it is offered in all rooms. All rooms tastefully decorated. Great location by the river, walking distance to main town street, restaurants and the rivers edge. Street noise is evident when A/C is off. Fantastic value.
Clean, quiet and comfy
Clean, rooms were nice and perfectly set up with a separate room for the kids.
Nice, clean and comfortable. A good overnight stopping point.
The place is beautifully remodeled. Its clean and family friendly place. Recommend to visitors!
It was Nice and clean with kitchen. I suggest it if you dont find place in tofino or uculet. The only negative observation I have is the Little table difficult to use in 3 or 4 persons have breakfast or dinner.
Overall the experience was great. The staff at the office was great in telling us about the area and was friendly and inviting. The actual rooms were great and very clean. The beds and pillows were extremely soft and comfy. The internet was high speed and reliable for searching the internet. The location of the motel was great as it backs on to the river and within walking distance are some great restaurants. If I visit the area again Riverside motel will be my first choice to stay in as it stands out from the rest of the motel. I recommend everyone to choose here to stay if they are in the area.
Stayed in the 2 bedroom cottage. Was a nice clean place. Bed was comfortable and had a great patio with your own bbq. Would definitely recommend this place again.
Truly your home away from home! If you need anything they will do their very best to help!
The nicest motel Ive ever stayed in. Clean, modern, comfortable. Really friendly staff. Highly recommend.
Very nice and clean place to stay. At a very affordable price.
The only reason I am not giving this motel a 5 star is that the bathroom was tiny. The room itself was a nice size for a motel. It was clean, neat and the decor was very sweet and homey. The outside was beautiful, It was like walking into someones private garden. The hanging baskets were gorgeous and obviously well tended. The smoking area was under a stunning arbor surrounded by hanging baskets. The staff were kind, thoughtful and very good at their jobs. I was a hotel maid when I was younger so I know when a room is clean or when its a rush job. This room was clean! I would stay here again any time. Even though it was close to the main road through town it was a very quiet location. There were several restaurants close to the motel. So much was in walking distance that we really didnt need to use our car. If you find yourself in Port Alberni I couldnt recommend a better, lovelier or more welcoming place to stay than this secret garden motel.
Very cozy little motel, staff is very helpful and acomidating and go out of their way. The rooms are clean and setup nicely and the decor is above par to many motels that I have stayed in. There are many amenities close and within walking distance. Easy to find a very nice place to stay in Alberni
clean and modern, great stay
Great little hotel, reasonable prices and friendly staff. Perfect location for everything.
Very cozy quaint room. It was clean and the beds were comfortable. It was great value for the price. There was a separate room for our child which is what I loo for when booking a room these days. The staff were very friendly ans welcoming. We will deinitely stay there again!
Nice people well kept!
I stay here often! Treat me very well.
Cute, clean, and well-maintained. The flowers are beautiful! You can tell the owners take great pride in this motel, and deservedly so.
Beautiful inside and out, gorgeous bedding and the kitchenette with kureg coffee was awesome! WiFi was weak, needs removable shower head and water proof shower curtains. But over all a way better choice than any other motel Ive been to! The flowers outside were amazing!
A small decent motel in Port Alberni. There is a nice kitchenette in the rooms and a common BBQ area.
Very clean, welcoming people.
Very nice rooms, with soft cushy beds and A/C and ceiling fans. Wifi is decent, and the complimentary hot chocolate is a huge plus. Didnt really use the kitchenette but appreciated the appliances!
What a beautiful motel. We really loved our stay here. Very clean and modern.
We stayed in Cottage A which is part of a duplex behind the main hotel building and across the road from the river and a large stream behind. It has two bedrooms and is capable of sleeping 8 with a third bed and futon in the living room. There is a full kitchen with a dishwasher, microwave, stove, full size refrigerator Keurig coffee machine and more. A great TV and electric fireplace in the living room. Great WiFi. A patio out back with table and chairs and a gas barbeque. Very comfortable, feels like home.
This is the cutest room Ive ever stayed in! Cozy, clean and comfortable. Gracious staff and amazing value even during peak season. Wonderful view and great location. Definitely reccomend!
Misleading name
Bon job
Great overnight stop in an historical place
Amazing Motel. Stayed in the cabin and it was truely amazing, doesnt have the usual motel feel, very executive.
Best hotel I have ever stayed at. Beds are in two separate rooms, its quiet, and everything is close by. Great staff, comfortable bed, 2 TVs. Above and beyond.
Awesome rooms, comfy beds, nice people
We stayed in one of the cottages of the motel with 4 adults for two nights. We found the Riverside motel to be a very nice motel, the cottage we stayed in were appointed very modern and complete with all the stuff youll need to have a pleasent stay. Besides the nice cottages and rooms the owners are very friendly and hospitable: Hans & Janice absolutely do their outmost best to make your stay as nice and comfortable as possible. In short: we would definitely recommend the Riverside motel to everybody who wants to stay in Port Alberni!
Worst motel I have ever stayed at!!! Cockroaches in room, asked to switch into another room. The cockroaches were worse in the second room. TBedding/towels/floors were unkept and NOT clean. Absolutely disgusted!!! Do not ever stay in this motel.
Not luxurious, but well maintained. Host very friendly and gives good recommendations!
I fell in love with this place. Great owners. Awesome atmosphere. Clean updated rooms.
We stayed here. It is a quaint, well looked after motel. The owners are very friendly and helpful. It is not a luxurious but clean, affordable and well maintained. Mariella
