4740 Roger St, Port Alberni, BC V9Y 3Z2, Canada
locally owned
The new Vegan menu is amazing. The plant based chicken burgers were so good my partner could not believe it was not chicken. We also tried the vegan pizza cheese burger. It was also great.
Absolutely delicious pizza, pasta, and chicken. Great value in their combos; always plenty of food to fill up the whole family and then some. Really nice people working there that genuinely care about their food quality and service. Always happy to support this great local business.
Pizza was amazing!! Great crust and lots of delicious toppings. Perogies were also a nice side!! Real bacon 🥓
One of the best pizza's I've ever had. We ordered a large The Taco and it was filled with toppings. My 2 and 4 year old both had 2 pieces and we were all full. If you love the traditional full crust pizzas, this is the place to go. Service was great, everytime I went up to the counter, there was someone there to serve me promptly. This is more then just a pizza shop, they also offer ice cream and shakes as well. Unfortunately, they stopped dining in due to covid restrictions, we would have loved to stay and eaten there.
Best pizza on the island so far had a few friends recommend this place this is a heavy pizza loaded and cooked to perfection if your a fan of old school pizza and not a fan of this new trend of thin crust pizzas with almost no toppings give this place a try. Also we got two small pizzas way more food then two people could eat for less then $35 and the young guy at the till was super helpful. Thanks guys we will be back.
A heavy delicious pizza 🍕 Ordered a large taco pizza as it the only place I could find in port alberni that offered it. It was so loaded with toppings that we had a taco salad after we where done eating it (which took 2 days to finish). I was happy overall with the fresh toppings,size,service and cook time. Also tried the fried pickles which where more like chips than the typical spears I was expecting but was still good 👍 You will be full if you order from here that's for sure.
In our search for a good pizza in town, we have tried some other locally owned pizza places here in Port Alberni and Pizza Factory wins hands down. We ordered the Hot Bacon Delight and it was really good, the crust was delightfully crispy and the toppings were generous. Also the Funnel Fries are bomb! :)
Picked up lunch today. Was recommended a great pizza, but I forgot the name of it. Pepperoni above and below along with locally produced bacon. It can’t get more local than this. It was ready for pick up on time. The staff were very friendly. I don’t need to get pizza anywhere else in Port Alberni.
FINALLY! A decent pizza!!! Delivered piping hot!
Good pizza ham mushroom green pepper extra cheese
Probably the best pizza in town. Also have a few other snacks that are really good
Best pizza in town been ordering for quite a long time
Vegetarian options: A few vegan options. They were out of non-dairy icecream good service. Very yummy food. Food
Amazing pizza. The service is so great as well. Very accommodating if you want to sub toppings on the pizza. The best in town!
Nice place to sit down and have a pizza. My kids enjoyed the cheese one while we enjoyed a veggie pizza. Freshly made and tasty.
My wife s favourite pizza is Pizza Hut, but this has to be the best in town for sure.. more toppings uncontested.! Keep making great food.! Thanks
Real pizza better then anything in nanaimo
Chicken is the best taco pizza is a must try both r great delicious every time
The pizza was great unfortunately the woman behind the counter was incredibly rude, will never be back.
Travelling for work and ordered online through the website, very odd interface, confusing ordering process, took far longer than it should. Maybe the app is better? Pizza is old school, generous toppings, well made and delicious. At pick up, I had to remind staff that Id ordered dips as well as pizza. Had I not, I wouldve paid $1.25 each for dips and not received them.
Awesome food and service!
Ordered the chicken stripes $10 for small chunks of chicken. FAIL!
I ordered a poutine to eat while I waited for a Pizza order. The food was good. The restaurant was mostly clean and had an open, spacious area for customers to sit. I wouldnt recommend ordering any of the ice cream there. The ice cream feezers are not clean enough to be acceptable for a restaurant.
Always great pizza
Five. Stars all around I d give you six if I could. We had an amazing whole 10 yards pizza, but my favourite was definitely the Bulldogs pizza.
Worst pizza and service !
Kudos to Pizza Factory who donated gift certificates to my granddaughter who hosted an event for 30 low income Seniors. You guys rock!!!
The wings were a tiny bit dry but overall were good for the price. 1 lb 11 wings for $14.
Ordered 3 Zzas. Two larges and a medium. The pizzas were hot fresh, the crust was crispy on the outside and soft on the inside. Visiting from Nanaimo and this was a definite win. Thank you Pizza Factory. Well done.
Pizza was very good, lots of toppings (very generous with meat toppings). A tittle lean on the BBQ sauce, though. Overall, it was a very good experience. Gluten free crust was very good! Wheelchair accessibility: Wooden ramp
Absolutely love the family. The food is so good! Im addicted to their zucchini sticks and mozza sticks, as well as their bonanza pizza. My sister is vegan and they have so many options for her too! Not just their main foods but ice-cream as well! They can make vegan and non vegan Sundaes, milkshakes etc. Highly recommend them!
Vegan review... Stopped in here after a long car journey with low expectations, as I often do for pizzerias. However, I was pleasantly surprised by the number of vegan options available! Its definitely worth the stop. Really affordable by Canadian standards too - $17 for a 10 pizza with 3 toppings and vegan cheese. Small is more than enough for 1 person.
I got the taco pizza while waiting for the road to re-open (cameron bluffs closure) and was extremely pleased by what I got! The pizza is HEFTY and absolutely delicious! I ordered the smallest one I could, but I still ate it over the next couple days. Ill definitely go back next time Im in town!
Pizza factory. What can I say about pizza factory. Excellent pizza. Service was a tad slow. you d be sacrificing quality for speed. And one does not do so and proport to make good food. This felt like the small pizza place from my hometown. Will be back once we have real jobs, at least bi-weekly.
Mac and cheese bites <3
Friendly staff, excellent service and almost no wait on a Saturday! Food was delicious, hot and fresh! Kudos to kitchen staff and servers!
Always good food
Love the Pizza Factory ..excellent pizza and pasta
Delicious pizza! There specialty pizzas are really good.
Delicious!
Amazing wings and pizza
Went for ice cream.
This place is a BANGER! got a bacon and cheese pizza and the jalapeño bites. highly recommend coming here on the regular. Great customer service
Had a really great experience here. Lots of items made in-house. The staff was all pleasent. Would recommend or go again! We ordered the bacon cheeseburger and added banana peppers. Excellent crust!
Pizza getting real good, service is awesome, cheesy cheesy pizza, keep it up, would recommend 100%
Patetic and mediocre food
Great Service! Great food.
Nom nom nom! Sooooo good!
The pizza was horrible. Ordered for BBQ Chicken and got a complete pineapple pizza with tostitos sauce. First and bad experience
Best pizza in town. The toppings are fresh and are spread all the way to the edge of the pizza.
Chicken was amazing, nice crispy and spicy batter. Fries were excellently seasoned, and the coleslaw had a nice kick to it
I think that pizza Factory place should Change its name To Salt mine!!! It is the saltiest pizza I have ever had In my life! It was disgusting! If there will be an option to give you a -5 I would do that! I think Port Alberni deserves to have a better pizza place! I was Visiting from Ontario!!!
the only place in town you can order perogies
Those wings were worth it all on their own but the pizza rounded the whole meal out
Best food in Port Alberni . Pizza and chicken is awsome
Always some good food there and great service and my kids always love the ice cream there
Monday, August 22, 2022. Omg it was tremendously delicious. I had the three piece chicken meal and my husband had the personal size pizza. Mouthwatering to say the least. The chicken seasoned and crispy to perfection and the fries and gravy and coleslaw...oh yum! And a Generously Perfectionally Proportioned Delightfully Delicious pizza to boot! I cant add photos it disappeared to quickly. The price too is bang on, definitely affordable, a lot cheaper than any fast food place and home made too. Edit: Oops I need to add the service was awesome too!
Delicious crust, good service, and very fresh!
The food has gone down hill in the last few months. Every time we order now everything is over cooked and super salty. I gave them 3 more chances to see if the food would improve but every time the food was gross. We won t be ordering from there again.
If you go to Port Alberni is mandatory to get the best pizza there. The flavor is surprisingly great on a perfect dough.
Super good Greek vegetarian pizza with good crust
Great pizza, consistency in their products. Open later than traditional restaurants in Port Alberni. I like that I can order a pizza without a interrogation (Panago - boo). There lobby is clean and tidy. They take all the usual types of payments as well as good old fashioned cash. Centrally located between North and South Port. So far so good. Its now 2022 and Im still a customer, what does that tell you? Consistently cranks out great tasting pizza and the prices are great value for the food you are receiving. Their staff are always polite and courteous. Also their android app is far superior to the big franchise pizza joints. Easy peasy to place your order and its always ready when they say it will be. Ill continue to support the team at the Pizza Factory long into the future. Theres been two more pizza chains open in Port Alberni but Pizza Factory is the one to beat. Its the heavyweight contender among the fly-weight wannabes.
Kid-friendliness: While waiting for my order, observed costumer come in with children. Staff where very patient. Food
Stopped in for a burger on my lunch and it was awesome. I ll be back here for sure. Friendly staff and good food
Thats gotta be the best pizza I ever had!!
Yum! Had a very tasty experience at Pizza Factory tonight. Crust crispy on the outside, fluffy on the inside. Cheese perfectly browned. Toppings fresh. Prompt & friendly service, too!
Ordered the taco pizza and deep fried pickels and tasted delicious was still hot delivery driver was a beaut seriously recommend
Great community minded business with top quality food and fair prices! My go to place for lunch as they are conveniently centrally located
Very VERY good pizza! Great price and was open late! I was impressed by the amount of toppings and the fast delivery time. 10/10
Got a chicken burger. Lettuce was limp and browning, very little mayo. Asked for no tomatoes and extra mayo, that didnt happen. Should probably change their fry oil more. I can taste how old it is on the onion rings.
One of the best pizzas that I ve ever had. Don t be dissuaded by the price because it s worth every penny.
This is a little gem. Great price and amazing pizza.
Best pizza in port alberni
Very medium.
Its been awhile since we ate here but it was delicious & the staff were great. Lost a star because it wasnt very clean, but everything else made for a good experience.
Great pizza, great service. Thanks guys
Great pizza!!!
Unfortunately this place just isnt what it used to be. There isnt anything wrong with the food but for the amount you pay you should expect to get the proper order. We ordered a pizza and it was made incorrectly, no biggie mistakes happen. We brought the pizza back and they made us another. That pizza was also incorrectly made, we were so frustrated we just went home.
Some or the best pizza I have ever had. You can tell they know pizza . And friendly service owner is great took the time to talk to me and that goes a long way. Explained to me his recipe of cheeses and sauce . Not like those other pizza places where they throw it together without care and attention to details.
Manny errors in the order, the fries were bad , the pizza dry. But they gave us a credit and they had Nice customer service . And than we just got the muncher we wanted AT first with our crédit and some are Them are moldy.... very disapointing, Will not go back anymore unfortunatly.
Good take out. Fast and friendly service.
Overall, definitely a mediocre pizza experience. Delivery was quick (they advised one hour and delivered in about 40 minutes), but the quality of the food was lacking. Cheeseburger pizza was short on cheese and the ground beef was really dry due to the overcooking. The loaded Hawaiian was also dry and short on toppings. Also not particularly full of flavour. For the price, not a great value. Definitely not the worst pizza Ive ever had, but lots of room for improvement.
Can t believe the selection, pizza, pasta, cheesecake, ice cream, chicken. One stop shop, for deliciousness one of my fav spots in the port of Alberni when I visit
Pizza pizza, new ice cream bar hard scoop, soft serve, milkshakes and Sundays too.
I love build your own pizza! Great for fussy eaters. Plus they have GF, non-dairy, and cauliflower crust.
Very friendly and food was good
This place is great!! The pizzas are fantastic. But they also have burgers etc even ice cream. They will definitely be seeing me again. Bonus...they do have gluten-free pizza crusts!! Koodos to them.
The best pizza in town
Most definitely the best fried chicken I have had in a long while. The staff that are there is very friendly and most welcoming. I think the business is good as well as the food. Kitchen staff know what they are about and a plus.
Mmmmh love the salami pepperoni mushrooms , regular crust - filling- always made great . Excellent service
GREAT PIZZA THANK YOU
fast delivery, lots of toppings on pizza, tastes great! Cant go wrong ordering from Pizza Factory
Awesome food and staff was very friendly.!
My favorite pizza in town!
Was great service, has vegan food as well, delicious.
Good food. Thanks
Way overpriced (68 bucks for 2 large vegetarian pizzas off the menu and cheesesticks)and they gave me a 2liter of pepsi instead of icetea. Called in and they said they would come bring me a replacement. But they never showed. I can make way better pizza at home anyways. Wont order from here again. Save your money or order from somewhere else.
Great service!
Great pizza! Definitely recommend going here. Very filling but a little pricy. Its worth it
Decent pizza, a bit pricey for what you get. Crust isnt very good, but the cheese, sauce, and toppings are alright. Wont be going back - Grannys has better crust, sauce and better bang for your buck.
This place has good pizza
Absolutely amazing pizza, the best Ive had in a very long time. Loads of toppings, perfect crust, and a great value. Highly recommend!
The BEST pizza we have had in a Long time ! Thick crust, thick layers of all ingredients. Hawaiian pizza and the BBQ chicken are to die for. Real sautéed onions and some of the best BBQ sauce
Good service
Delicious! Best pizza on the island!
Great pizza. Awesome staff. Wicked menu
Delivery driver was friendly but the food was not what I expected... dried chicken on the pizza and the bacon was stale. I ordered the creamy sauce rather than tomato sauce and got barely any on the stale crust... wings were ok fries were soggy. Overall not the best quality.
Nice
They used to have good food, till they couldnt get an order right. Ordered a simple meal and didnt even show up called 45 minutes later to be told that it was getting ready to leave this will be the last time I order from this terrible place.they did even take the order they just forgot about us.
Hot and all delicious.
Awesome
Excellent pizza! The best in town!
Great pizza! I like the Hawaiin a lot.
Very good, except a vegetarian with added shrimp had no vegetables! Except olives, how is that on a vegy, and pineapple?? Cranky in Port... see you in the spring, maybe.
Great pizza, best in town.
great pizza
Amazing pizza! Best crust in town, and the Canadian Classic with BBQ sauce is a pizza everybody should try!
Pizza is good, but they must be growing potatoes for my poutine. I ordered poutine with my pizza, when I got my order there was no poutine. So I called them, They said it would be 45 min to make a new one and deliver it. Well it s been 3 weeks and I never got a call or my poutine. This was gonna be my new go to for pizza,
Chose to celebrate here after a long week of work. Was talked down to by the owner calling our work unjust. I understand if a person is unhappy with someone but when a customer is paying for your pizza dont start condescending on them. There are healthier ways of dealing with issues. Pizza was okay but never coming back. First time I ever felt like walking out of a place even after supporting them.
Good food delivery can be long. Chicken wings are amazing.
great!
Ive never been here thank your for son this 5 star
Awesome place!! Staff are terrific
Awesome stuff
Good pizza
Order from here twice a month and am always satisfied. If you want it quicker go pick it up but either way well worth the wait.....
Abit more sausagey
I like pizza
Good food Great friendly service Really clean inside and kool to kick it at
Most delicious Pizza Ive ever had! Their gravy is on point too. The chicken could be a bit crisper but it was still good.
Best place to get soya cheese pizza. Everything else there is meh.
Yummy
Best pizza in Port Alberni hands down!
Great Pizza we used to go all the time but seems the Customer Service needs a bit of an improvement staff seem very bored/tired when answering their phone or responding to customer concerns!
Good pizzas and the macaroni bites are awesome
Hit and miss with delivery and when its good its really good. When its cold its not. More oft than not its not hot. Shame because its tasty otherwise.
My absolute favorite pizza place! Best gluten free pizza Ive ever tried!
Good pizza and wonderful staff.
You can tell they put a lot of love into their product. The fresh dough for their crust makes all the difference in the world.
Good food and prize
Stay away from the burgers. Probably the worst burger in town
Ok pizza
Fair prices, nice staff, decent pizza.
Best Pizza in Port Alberni in my opinion.
Best pizza in town.
Food was great but had to wait a while
Pizza. No bull. Friendly and Pizza like. Very Pizza.
Good pizza with lots of toppings. Delivery is always good and friendly staff. Can be a bit slow for orders at times so you may have to order ahead. Found it a bit cold inside each time we have gone inside to order but this has been during fall and winter months.
Its our go to pizza place. Red Express is really good if you like spice.
Pretty good food, they definitely try to please every customer
Great food, very helpful
Pizza isnt too bad. Never been to the store ourselves, we always order delivery.
Taco pizza
Very good pizza and they stand by their product and name. Very friendly people.
Good Pizza
Excellent food & great staff, luv that theres a gluten free option!
Best place in town 4 pizza
Awesome food! Best pizza and wings in town!
Never been unsatisfied! My kiddo has always loved it here. A real home town staple
Amazing food !!!
Great BBQ chicken pizza
Wow! Large everything goes, FIVE LBS!!!!
Yay!
Great food
Alright pizza. Huge menu.