Wendy's in Port Colborne

90 Clarence St, Port Colborne, ON L3K 4N0, Canada

★★★★☆
(338 reviews)
Categories: Fast food restaurant Hamburger restaurant Restaurant

About

At Wendy’s in Port Colborne, ON we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy’s near you. See our Wendy’s Port Colborne, ON hours, get Wendy’s coupons and order online to customize your food, pay online and skip the line. Download the Wendy’s app to get Wendy’s specials and deals.

Website
locations.wendys.com
Address
90 Clarence St, Port Colborne, ON L3K 4N0, Canada
Plus Code
VPPW+8P Port Colborne, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
7 AM–11 PM
Monday
7 AM–11 PM
Tuesday
7 AM–11 PM
Wednesday
7 AM–11 PM
Thursday
7 AM–11 PM
Friday
7 AM–11 PM
Saturday
7 AM–11 PM

Services

Service options
Outdoor seating Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

3.9
★★★★☆
338 reviews

Most Mentioned

drive thru (13) money (8) bacon (6) price (6) salad (5) spicy chicken sandwich (5) dollars (4) employee (3) floor (3) bin (2)
5 stars
168
4 stars
78
3 stars
29
2 stars
15
1 stars
48
December 16, 2024

Went to go grab a poutine and a spicy chicken wrap with onions and pickles at 1030 and when I get home to eat it the chicken looked like it’s bin sitting for days and it wasn’t even spicy chicken and to add to it there was no onions or pickles on it, this place is horrible at night I wouldn’t go cause they suck

★★★★★
December 14, 2024

Super friendly staff. Jenny was working and was excellent! She even asked if we wanted our frosty after we ate our lunch. She also gave us a cup of warm water to warm our baby’s bottle!

★★★★★
November 17, 2024

My husband and I went to Wendy's late at night a few days ago, and despite how night service is usually slow, this place is always super quick. Food was hot, and really fresh. The girl at the window, I think her name was Abby, took our order on drive thru. Every time we see her she has a huge smile on her face and she's just a genuine pleasure to talk to. Will come again.

October 12, 2024

Ordered 4 medium Frostys, 2 vanilla and 2 chocolate. This what I got. As the girl handed them to me, I stated that they were not full, the girl smiled and closed the drive through window in my face after I gave a nice tip.

October 9, 2024

Ellen from your store has the worst customer service skills possible. She proceeded to hand me four drinks when I told her I only ordered three she says well it says four so I poured for it. She didn’t say oh I’m sorry. Let me fix that for you. Can I give you your money back and proceeds to hand me the four drinks.

August 1, 2024

So decided to give wendys a chance (for 3rd time) tryng to keep business in port..well walked in everyone behind the counter was talking and laughing didn't make an effort to help us. When they did the flies were awful..the floor by the pop was so sticky you could almost walk outta your shoes ..had to ask for the staff to wash a table so we could sit. Come on big name restaurant DO FREAKING BETTER 😩 so 😔

August 1, 2024

I’ve been to this Wendy’s multiple times, and it’s a constant source of frustration. About four weeks ago, I encountered terrible service, dirty tables, and a floor that looked like it hadn’t been cleaned in weeks. Three weeks ago, I returned only to find the floor soaking wet. I warned the cashier about the hazard, but of course, nothing was done. I ended up slipping and falling with two Frostys in my hands because their staff apparently can’t handle basic cleaning. Today, I gave it one last shot, and guess what? It was the same disgusting mess. The floor was sticky, tables were filthy, and the pop dispenser was covered in food. Other customers were also complaining about the filth. We had to ask the cashier to clean the tables, which should have been done in the first place. This place is a joke, and if I fall again due to their negligence, legal action will be the next step.

April 9, 2021

UPDATE: This Wendy's location continues to be the least consistent place in Port. I'm basically ordering here now to laugh at what they're handing customers. Pictures included of my 2 JBCs. (Junior Bacon Cheeseburger) Bacon is literally ONE OF THE 2 INGREDIENTS YOU LIST IN THE ACRONYM. I get this isn't a Michelin Star restaurant and Wendy's isn't exactly paying the staff the big money. But for real? I've had bigger pieces of bacon stuck in my moustache and not noticed. For the third straight take out order they forgot my large fries. At just shy of 5 bucks a pop, that's 15 bucks. Like once? Mistakes happen. But 3 times in 3 visits? I shouldn't have to check my bag before I leave. You literally pay someone to verify orders at the desk Staff can't get in restaurant orders right because they're more worried about skip/door dash orders.

Local Guide
December 15, 2024

Fast food is fast food just a waist of money and 10 minutes later your hungry again

★★★★★
December 15, 2024

highly recommend coming to this location, great service and fast service

December 8, 2024

First of all, got the wrong order.When he gave us the right burgers, the fries were cold found.2 hairs in a burger in the bathroom was disgusting ended up puking most of the night never going back

★★★★★
November 24, 2024

Great service. Burger and Cobb salad was delicious. Thanks Food

★★★
November 22, 2024

Need to cook fries longer. Under cook

★★★
November 22, 2024

Not much to say it s not bad but not the best

★★★★★
Local Guide
October 22, 2024

Port colborne staff are super friendly.

★★★★★
Local Guide
October 22, 2024

Got 2 jr bacon cheeseburgers, always good from here

★★★★★
July 22, 2024

I love this place fast service and the food is always hot and delicious!!!!

★★★★★
July 22, 2024

Ate there with Canadian Legend BMD. Food was on point, service was fantastic. Store was very clean. Excellent experience.

★★★★★
June 22, 2024

Food is always good and staff is super friendly & welcoming

★★★★★
Local Guide
May 22, 2024

Wheelchair accessibility: Yes Food

★★★★
Local Guide
May 22, 2024

The usual quality food good prices. Basic burger is the best value.

★★★★★
Local Guide
May 22, 2024

Wendys restaurant offers a satisfying fast-food experience that balances convenience, flavor, and value. From its diverse menu options to its welcoming atmosphere, Wendys consistently delivers on its promise of quality and affordability. One of Wendys standout features is its menu variety. Whether youre craving a classic cheeseburger, a fresh salad, or a spicy chicken sandwich, Wendys has something for everyone. The signature square-shaped burgers are always cooked to order, ensuring that each bite is hot, juicy, and bursting with flavor. Vegetarian and healthier options are also available, catering to a wide range of dietary preferences. In addition to its delicious food, Wendys prides itself on its commitment to customer service. The staff is friendly, efficient, and eager to accommodate special requests. The ordering process is streamlined, with both in-store and drive-thru options available for added convenience. Even during busy periods, the wait times are typically minimal, allowing customers to enjoy their meals without delay. The restaurant itself is clean, well-maintained, and thoughtfully designed. Bright lighting, comfortable seating, and cheerful decor create a welcoming ambiance that encourages guests to linger and enjoy their meals. Family-friendly amenities such as high chairs and play areas make Wendys a popular choice for parents with young children. In terms of value, Wendys offers competitive pricing without sacrificing quality. Generous portion sizes and frequent promotions, such as combo deals and limited-time offers, make it easy to enjoy a satisfying meal without breaking the bank. The value menu, featuring wallet-friendly options starting at just a dollar, is particularly popular among budget-conscious diners. Overall, Wendys restaurant provides a consistently enjoyable dining experience characterized by delicious food, friendly service, and great value. Whether youre grabbing a quick bite on the go or sitting down for a leisurely meal with family and friends, Wendys delivers a fast-food experience that satisfies both your taste buds and your wallet. Vegetarian options: There are many vegetarian options in there list Spicy Black Bean Burger, Garden Side Salad, Apple Pecan Chicken Salad (without chicken), Baked Potato, French Fries, Vegetarian Sides. Its worth noting that while these options are vegetarian-friendly, they may come into contact with meat products during preparation, so individuals with strict dietary restrictions should inquire about cross-contamination practices at their local Wendys restaurant. Additionally, Wendys menu offerings may vary by region, so availability may differ depending on where you are located. Dietary restrictions: I am not sure about that as I was not having any with Dietary restrictions with me Kid-friendliness: Wendys has cultivated a kid-friendly atmosphere through a combination of menu options, amenities, and promotional activities tailored to appeal to children and families. Heres how Wendys creates a welcoming environment for kids by offering special meals for kids: Kids Meals. They also offers Play Area, Family-Friendly Seating, Kids Birthday Parties, Interactive Promotions. The one thing which i noticed and it was so amazing for me that was they were having a card for the upcoming mothers day in which kid can write a note or draw for here mother for mothers and and they even do showcase it . Wheelchair accessibility: they were having wheelchair access

★★★★★
Local Guide
May 22, 2024

Love their junior bacon cheeseburgers. Best burger for the value.

Local Guide
April 22, 2024

Your employees are more worried about a clock on the wall how fast they can ship us through and take our hard-earned money, rather than customer service. You dont care about us you only want our money.

★★★★★
Local Guide
March 22, 2024

Love the outlets at each booth in the middle. Foods always to the standard. Parking: Ample amount of space to park as lot is shared with food basics. Food : 5/5 |

★★★★★
Local Guide
March 22, 2024

Such a difference from always going to Mcdonals or Burger king ....even though B.K is my fav ...I always loved Wendys baked potatoes...always on their game. Plus the delightful service I was greeted before actually ordering or standing in silence for 20 FULL SECONDS!!! Not 1 issue nor complaint....Thx WENDYS for our lil nite to get something to eat after a stressful day. Dietary restrictions: For what its worth if your looking for takeout anywhere besides subway ... I doubt diets aint really your thing...so Ill at least say their burgers look alot fresher they have real toppings ...nothing dehydrated

★★★★
Local Guide
February 22, 2024

Just not what I remembered like it was. I usually dont eat takeout this was somewhat a disappointment except that the fries were awesome. The burger not so much. A little dry for my taste

★★★★★
Local Guide
January 22, 2024

Get the Jr burgers. Best price and quality out there

★★★★★
January 22, 2024

The manager this morning went above and beyond. We couldnt have been happier with the service.

★★★★★
Local Guide
January 22, 2024

Very Good dining experience

January 22, 2024

Ordered 6 junior bacon burgers got so sick I threw the last two out. Will never order from here again. I used to really like Wendys....not anymore.

December 22, 2023

Went through the drive through (December 26th 2022) I got down the road to the house and saw my medium fry was barely filled halfway and there were no fries in the bag !!! $14.22 later

★★★★
Local Guide
December 22, 2023

Just like any other Wendys

★★★★★
Local Guide
December 22, 2023

Had a delicious breakfast here. So good crispy bacon and the breakfast sandwich. So good I will be back again soon

December 22, 2023

The Wendys on lundys lane was disgusting ! Very dirty rude employees the men bathroom was completely trashed !! I have a video of the bathroom. Will never be returning to this specific restraunt!

Local Guide
December 22, 2023

I ordered a JBC and they didn t put bacon on it.. Twice. Basic mistakes that shouldn t happen, they clearly don t care.

★★★★★
Local Guide
December 22, 2023

Port Colborne - great quaint town to visit. This Wendys was hot and great service.

★★
Local Guide
December 22, 2023

Not good.

★★★★★
Local Guide
December 22, 2023

Fresh Caesar salads with our singles.

Local Guide
December 22, 2023

I will never come back to wendys in Port Colburn Ont Why ,when I got my order I told the guy at the window because I order everything up sized or I even said extra large,didnt happen. 2 lemonade, so warm I almost spit it out #2 combo no onions and no pickles and guess what Fries were cold and so much salt. Anyways enough complaining, oh my frosty was more of a chocolate shake

★★★★★
Local Guide
December 22, 2023

These guys are so incredibly fast and efficient. They are the only place that ALWAYS get your order right. I am very impressed with the service here.

Local Guide
December 22, 2023

Ordered 4 large strawberry frosties for the family, they tried to give me chocolate. Then the girl came to the window not to apologize, but to tell me thats what i ordered and began an argument. The other employees were obviously embarrassed. Never been treated like that at a drive thru before. The customers ahead of me clearly had issues too. Wont be back to this location.

★★
December 22, 2023

Honestly their food is good and the only reason as to why I m giving two stars. The service of today needs to get better. I usually walk right in and order but lately, the service needs to get better from being in person to online. I ordered from DoorDash the second time at Wendy s, first time was good but for today, I literally ordered not long ago and I had a question for them and I understand rush time during lunch time but honestly I called 7 times just now to have them answer a question and they never picked up the phone. They didn t even pick up and asked if I could be on hold to see what I wanted either. This honestly is ridiculous. The customer service man, honestly please fix it, there are other reviews that aren t good either.

★★★★★
Local Guide
December 22, 2023

Nice.

★★★★★
Local Guide
December 22, 2023

The iced coffee is great! Friendly staff! Clean.

★★★★★
December 22, 2023

Thee most friendly and polite and professional service ever at a Wendys. Thx Amari. Stay True and Real. Dan& Eli Food

★★★★
Local Guide
December 22, 2023

Baconator!

★★★★★
December 22, 2023

Everytime I go to eat here, the staff are friendly and service is great! Thanks for the good eats!

★★★★★
Local Guide
December 22, 2023

Nice location with excellent staff

★★★★★
December 22, 2023

The Wendys in Port Colborne is awesome! Its super clean and the food is consistent. The teen girl at the counter - Lindsay is very friendly and always greets customers with a smile, even when theyre really busy!

★★★★
Local Guide
December 22, 2023

Small, clean and quiet in the morning.

Local Guide
December 22, 2023

The asiaga is my favorite sandwich there. However on Friday night Oct 20 2023 I had one and just after eating it I have been having tummy aches non-stop. Something definitely went wrong this time. Very disappointed.

★★★★★
Local Guide
December 22, 2023

Very nice place to eat.

★★★★★
Local Guide
December 22, 2023

Quick an friendly an food tastes great

★★★
Local Guide
December 22, 2023

Really no complaints other then frys was not really salty.

Local Guide
December 22, 2022

We have tried this location 3 times. The first time they had no functional payment option, the second time our order was missing 2 items and this most recent time my burger was undercooked. We will not be returning.

★★★★★
Local Guide
December 22, 2022

Quick service. Good staff.

★★★★
Local Guide
December 22, 2022

Nice people good service

★★★★
Local Guide
December 22, 2022

For most of the past year, my apartment didnt have Wi-Fi access, so Ive been using Tim Hortons as a home office. I appreciate that the staff has never given me any grief for coming in, buying just a coffee or donut, and sitting around for 3 hours working on my phone (or sitting just outside on the sidewalk when the indoor seating was closed off because of Covid). I also like that they have some lactose-free lattes and other fancy beverages, but I do wish that they would also get in some gluten-free lunch items (sandwiches, wraps or whatever) and some gluten-free donuts and/or muffins. (I do cheat on the diet occasionally, but it would be nice if I could have lunch out with friends without having to. ) Anyway, Tim Hortons is a pleasant and affordable place to take a break. Its easily accessible with my walker.

★★
Local Guide
December 22, 2022

Baked potato was stone cold and for lunch for 3 they put in only one fork family fork?

★★★★★
Local Guide
December 22, 2022

One of the better Wendys Ive been to. Food is always fresh.

★★★★
Local Guide
December 22, 2022

Pretty good experience. Its a chain restaurant so youre not getting a special experience but you get the food done well.

★★★★
Local Guide
December 22, 2022

Great food friendly staff definitely would recommend to somebody

Local Guide
December 22, 2022

Everytime igothey do not get the order right. They dont read what you asked for and forget to give you everything you ordered. Maybe head office should do a mystery shop there and see for themselves. With the cost of everything and the amount they get paid you think they would do the job correctly the first time... would not recommend going here unless you like going back to have them correct your meal...

★★★★
Local Guide
December 22, 2022

Very good meal. Unlimited drink. Sticky table...

★★★★★
Local Guide
December 22, 2022

Best hamburger joint in Port and excellent management courteous friendly staff

★★★
Local Guide
December 22, 2022

Food was ok. Staff nice but the accoustics in this building are horrible. My ears hurt so much from all the bouncing sounds we had to eat outside and listen to the traffic! Which was much easier on my ears!

★★
Local Guide
December 22, 2022

Its fast food what do you want me to say

★★★★
December 22, 2022

Its nice to see the plexeglass gone. I was now able to notice the very full garbage can, and litter all over the floor! I counted about 6 workers,that I could see. No one thought to clean the floor?

December 22, 2022

Under cooked food, wrong orders. Then staffs excuse is blaming the customer. The supervisors don t speak English and nobody wants to do their job.

★★★★★
December 22, 2022

Parking: .

★★★★★
Local Guide
December 22, 2022

Staff was very helpful. Took me to what I was trying to find. Great service

★★★★
December 22, 2022

Good quick service

★★★★★
Local Guide
December 22, 2022

Pretty fast food

★★
Local Guide
December 22, 2022

Totally screwed up a simple order for two. Took 25 minutes to get our food. Poor staff training.

★★
Local Guide
December 22, 2022

Some times the wait times for food is a bit slow I know its supposed to be sum what fast but if I can finish my drink and fries before my burgers come there is sumthing wrong there

★★★★★
Local Guide
December 22, 2022

Not many huge chain answer their phone 5 minutes before drive through closes & put on FRESH non salted Fries & 2 Spicy Chicken sandwiches while A Smile while loving it LOL!

★★★★
Local Guide
December 22, 2022

Parking: Lots of good parking great access to the restaurant Wheelchair accessibility: Very good but I access where the handicap and wheelchair people can get in very easy

★★★★
Local Guide
December 22, 2022

Service Clean Selection. Still good

★★★★★
Local Guide
December 22, 2022

Wendys is what it is. Always the same...

★★★★★
Local Guide
December 22, 2022

We stopped for a frosty went in it was delicious very nice environment and very clean

★★★★
Local Guide
December 22, 2022

Vegetarian options: It was on the menu board but I didnt order any

★★★★★
Local Guide
December 22, 2022

Nice restaurant with great burgers

★★★★★
Local Guide
December 22, 2022

Cheesy cheddar burgers with bacon , frostys thicc as the staff. I see you stanley

★★★★★
December 22, 2022

Theyre pretty good at getting your order correct. Its always busy so Im sure its hectic. The staff are very friendly.

December 22, 2022

This place at no point can make my coffees right And I m tired of sending it back to have it corrected and two there should be anything floating in my cup at all 3 times your out done no more

December 22, 2022

Didnt get the order I paid for. Done with these places.

★★★★★
Local Guide
December 22, 2021

Wendys always got me covered when it comes to late night eats!. Food was just as I ordered

Local Guide
December 22, 2021

After two previous incorrect orders and now a third time when using the drive-thru I m leaving a one star review. Previously requested my burger combo with no cheese and both times burgers had cheese. Today experience was worst. Asked for no cheese again and received a plain burger. No condiments whatsoever, other than the mustard and relish on the side. Really getting tired of not getting what I ordered. Very disappointing. Why is it so difficult to get a simple order filled correctly?

★★★★★
December 22, 2021

Tonight my two kids walked to Wendys to grab some dinner with my debit card. Once there my tap feature wouldnt work and the kids were stuck without a way to pay. One of the young ladies working saved the day and paid for my sons order. They didnt get her name so thank you whomever you were. Your generosity was much appreciated!! I will definitely pay your kind gesture forward to someone else

December 22, 2021

Not good.

★★
December 22, 2021

Food isnt hot. Fries have the texture of a wet diaper.

★★★★
Local Guide
December 22, 2021

Have noticed something that Im sure almost everyone who has gone to a chain for food. Their portions are getting smaller and the price is going up. A Large frosty is now what was once a small and they charge you like its 2 frosriea. Come on Wendys you dont need to make your Yeats profits all at onc3

★★★★★
December 22, 2021

Good place to eat fast with good Service

★★★★★
Local Guide
December 22, 2021

Customer service is amazing

★★★★★
December 22, 2021

Friendly STAFF

★★★★★
Local Guide
December 22, 2021

Good service

★★★★★
Local Guide
December 22, 2021

Very good food

★★★★★
Local Guide
December 22, 2021

Very nice people working in the drive thru and fast service.

December 22, 2021

Rushed order........forgotten drink in meal deal, manager took back bbq sauce I requested. Serious bowel issues after meal ! I hadnt had Wendys in ages b4 this order........now I know why..........not a great experience at all !

★★★
Local Guide
December 22, 2021

So much for eating late. This store closes quite early.

★★★★★
December 22, 2021

hope u poor girls got your ac workn

★★★★★
Local Guide
December 22, 2021

Quick friendly service

★★★★
Local Guide
December 22, 2021

Friendly and fast.

★★★★★
Local Guide
December 22, 2021

Whomever was working the late shift deserves a raise super nice and polite even though they were closing in 15 minutes .

December 22, 2021

Absolutely horrible hounestly will never go back . I ordered 10 piece nugget large fry and rootbeer and a chicken sandwhich with large fry and rootbeer and a frosty on the side . I got 2 burgers . The one i ordered not even right . I also only got 2 pops and missed a fry . Absolutely ridiculous . Never will i go back

★★★★★
December 22, 2021

It was the best chicken burger I have had recently.

★★
Local Guide
December 22, 2021

I am no fan of Wendys but my kids play baseball and get Frostys as part of the sponsorship. The floors are always greasy and slippery here. Thats it.

★★★★
Local Guide
December 22, 2021

Hey its Wendys, you get what you expect. I wouldnt ask for anything more

★★★★
Local Guide
December 22, 2021

It was better this time, the buns werent greasy and the fries were better

★★★★
Local Guide
December 22, 2021

Great customer service today...they pointed out on how I could save by ordering some items individually instead of combo because there frosty is on special for a dollar which would have made combo that includes the frosty more expensive

★★★★★
Local Guide
December 22, 2021

Very clean nice staff

★★★★★
Local Guide
December 22, 2021

Good place, nice and clean, tasty food, Would advise personal just to lubricate creaking door

★★★★★
Local Guide
December 22, 2021

Best Caesar salad on the planet

★★★
Local Guide
December 22, 2021

No vegetarian options

★★★★
December 22, 2021

Great

Local Guide
December 22, 2021

Ordered the Asiago Ranch Chicken Club combo and literally had the chicken, tomatoe and lettuce and nothing else on the sandwich. My first time here and wont go back. I literally couldve went to a restaurant and paid around the same price for a decent burger.

★★
Local Guide
December 22, 2021

Gave me wrong order. Check your orders

Local Guide
December 22, 2021

If they had 0 stars thats what I would give.

★★★★
Local Guide
December 22, 2021

Fast and friendly there always happy

★★★
Local Guide
December 22, 2021

Service is always very slow, not sure why they only take 1 drive thru order at a time, but the food is always very fresh

★★★★★
Local Guide
December 22, 2021

Loved, loved,loved the new pretzel bun burger. Never have I had a burger look exactly like the picture and it was so fresh!

★★★★★
Local Guide
December 22, 2021

omg this place I go every day you think dairy +queen ice cream good well news flash the knew caramel flavour is the bomb

★★★★★
Local Guide
December 22, 2021

tryed the New Pub burger. Excellent FYI you can get gravy, to dip your fries

December 22, 2020

Very bad French fries, I will never buy again

★★★★★
Local Guide
December 22, 2020

Quick service and a nice clean location. Food was excellent.

★★★★
Local Guide
December 22, 2020

Good service and fast

Local Guide
December 22, 2020

Refused service on Friday evening because my friend and I were on bikes. The dining room was closed so the drivthru was the only option! Were told it was a safety issue but they didnt explain what that meant. The employee then brushed me off and they laughed! luckily there was a subway across the street that would accept our money. Upon speaking to a local in Subway they informed me that theyve been through on their bikes and been served before. This is the first time ive been refused food while on my bike and we had come from across the region and starving!

December 22, 2020

Get a spicy sandwich everytime i ask for regular. Also just got my dipling sauce for my non existant nuggets, my 2 year old is upset and i cant go back even if i wanted to.

★★★★★
Local Guide
December 22, 2020

This Wendys is small but its food makes up for it. My favorite hamburger is the junior bacon cheeseburger. I usually get 2. Their taco salad is awesome too.

★★★★★
December 22, 2020

Unlike when I go to other places this place gets my order right!

★★★★★
Local Guide
December 22, 2020

Service is good place clean staff friendly